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Hi, sir. Good afternoon. Yes. This is Abby.\n\nI'm calling on behalf of Daniel from TechnoWand. We are actually based in Springfield, Brisbane. So Daniel asked me to reach out to you because we're calling we've been speaking with a number of firms in Australia, basically. Daniel from TechnoOne. So we are oh, alright.\n\nBecause of we've been speaking with different firms, and we've determined that they're having, IT issues or IT Oh, okay. Okay. So far so good. Alright. No problem.\n\nThank you. Take care. 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Thanks, Abby. Please stay on the line. Hello. Philip speaking. Hey. Sorry. Sorry. Who who who asked you to reach out? I don't I don't know. I don't know who Daniel is from TechnoONE. Right. We're not having any we're not having any IT issues. Alright. Okay. Thanks so much. Cheers. Bye. 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Bye\n\nChannel 1: Bye.\n\nChannel 0: bye.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.08,"end":4.8199997,"sentiment":"neutral","sentiment_score":-0.0026329809825256234}],"sentiment":"neutral","sentiment_score":-0.0026329809825256234,"channel":1,"num_words":16,"start":0.08,"end":4.8199997},{"sentences":[{"text":"Abby from TechnoWanda.","start":7.04,"end":8.34,"sentiment":"neutral","sentiment_score":0.04275329411029816}],"sentiment":"neutral","sentiment_score":0.04275329411029816,"channel":0,"num_words":3,"start":7.04,"end":8.34},{"sentences":[{"text":"Thanks, Abby.","start":14.4,"end":15.46,"sentiment":"positive","sentiment_score":0.4259771704673767},{"text":"Please stay on the line.","start":15.885,"end":17.105,"sentiment":"neutral","sentiment_score":0.18049332797527312},{"text":"Hello.","start":29.965,"end":30.465,"sentiment":"neutral","sentiment_score":0.05140995606780052},{"text":"Philip 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representative from TechnoWanda, Abby, calls a customer named Philip to follow up on a previous conversation with a number of firms in Australia about IT issues. She explains that they are not having any IT issues but have been speaking with different firms. The call ends with Abby thanking Philip and saying goodbye."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Abby from TechnoWanda.","start_word":0,"end_word":18,"sentiment":"neutral","sentiment_score":0.012125342153012753},{"text":"Thanks, Abby.","start_word":19,"end_word":20,"sentiment":"positive","sentiment_score":0.4158717691898346},{"text":"Please stay on the line. Hello. Philip speaking. Hi, sir. Good afternoon. Hey. Yes. This is Abby. I'm calling on behalf of Daniel from TechnoWand. We are actually based in Springfield, Brisbane. So Daniel asked me to reach out to you because we're calling we've been speaking with a number of firms in Australia, Sorry. basically. Sorry. Who who who asked you to reach out? Daniel from TechnoOne. So I don't we I don't are know. I don't know who Daniel is from TechnoONE. oh, alright. Because of we've been speaking with different firms, and we've determined that they're having, IT issues Right. We're or not IT having any we're not having any IT issues. Oh, okay. Okay. So far so Alright. good. Alright. No problem. Okay.","start_word":21,"end_word":147,"sentiment":"neutral","sentiment_score":-0.02633857354521751},{"text":"Thanks so Thank much. you. Cheers.","start_word":148,"end_word":153,"sentiment":"positive","sentiment_score":0.520743727684021},{"text":"Take Bye. care. Bye Bye. bye.","start_word":154,"end_word":159,"sentiment":"neutral","sentiment_score":0.20522136986255649}],"average":{"sentiment":"neutral","sentiment_score":0.021059719596322128}}}}