{"metadata":{"transaction_key":"deprecated","request_id":"01a03631-4f9b-7fb1-aca2-dd645d7a8f57","sha256":"561d913c676d479c9336b12ca740826b82ea99ea73cfeb8d3d6e3f0755800069","created":"2026-08-24T23:53:17.224Z","duration":6.7679377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":13,"output_tokens":13},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":13,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"This line is busy. Please leave your message after the tone.","confidence":1.0,"words":[{"word":"this","start":0.48,"end":0.71999997,"confidence":0.99902344,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.8627936840057373},{"word":"line","start":0.71999997,"end":0.96,"confidence":1.0,"punctuated_word":"line","sentiment":"negative","sentiment_score":-0.8638818860054016},{"word":"is","start":0.96,"end":1.1999999,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8546299338340759},{"word":"busy","start":1.1999999,"end":1.6999999,"confidence":0.9995117,"punctuated_word":"busy.","sentiment":"negative","sentiment_score":-0.8336958885192871},{"word":"please","start":1.8399999,"end":2.1599998,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.7721706032752991},{"word":"leave","start":2.1599998,"end":2.32,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.663417398929596},{"word":"your","start":2.32,"end":2.48,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.7380672097206116},{"word":"message","start":2.48,"end":2.98,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.70583575963974},{"word":"after","start":3.1999998,"end":3.4399998,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.6352165341377258},{"word":"the","start":3.4399998,"end":3.52,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.7389693856239319},{"word":"tone","start":3.52,"end":4.02,"confidence":1.0,"punctuated_word":"tone.","sentiment":"negative","sentiment_score":-0.3981401324272156}],"paragraphs":{"transcript":"\nThis line is busy. Please leave your message after the tone.","paragraphs":[{"sentences":[{"text":"This line is busy.","start":0.48,"end":1.6999999,"sentiment":"negative","sentiment_score":-0.8537503480911255},{"text":"Please leave your message after the tone.","start":1.8399999,"end":4.02,"sentiment":"negative","sentiment_score":-0.6645452891077314}],"sentiment":"negative","sentiment_score":-0.7333471287380565,"num_words":11,"start":0.48,"end":4.02}]}}]}],"paragraphs":{"transcript":"\nChannel 1: This line is busy. Please leave your message after the tone.","paragraphs":[{"sentences":[{"text":"This line is busy.","start":0.48,"end":1.6999999,"sentiment":"negative","sentiment_score":-0.8537503480911255},{"text":"Please leave your message after the tone.","start":1.8399999,"end":4.02,"sentiment":"negative","sentiment_score":-0.6645452891077314}],"sentiment":"negative","sentiment_score":-0.7333471287380565,"channel":1,"num_words":11,"start":0.48,"end":4.02}]},"summary":{"result":"success","short":"This line is busy. Please leave your message after the tone."},"intents":{"segments":[{"text":"Please leave your message after the tone.","start_word":4,"end_word":10,"intents":[{"intent":"Leave message","confidence_score":0.8870375}]}]},"sentiments":{"segments":[{"text":"This line is busy. Please leave your message after the tone.","start_word":0,"end_word":10,"sentiment":"negative","sentiment_score":-0.7445727586746216}],"average":{"sentiment":"negative","sentiment_score":-0.7445727128248948}}}}