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from?","start":15.425,"end":16.565,"sentiment":"neutral","sentiment_score":-0.04452531449496746}],"sentiment":"neutral","sentiment_score":-0.04452531449496746,"channel":1,"num_words":5,"start":15.425,"end":16.565},{"sentences":[{"text":"Yeah.","start":17.605,"end":17.765,"sentiment":"neutral","sentiment_score":-0.013757353648543358},{"text":"I represent a cybersecurity company called Vigilance AI.","start":17.765,"end":21.945,"sentiment":"neutral","sentiment_score":-0.00808489229530096},{"text":"And, Simon, actually, I was calling you back because we have have a note here to follow-up on you because you mentioned that to call you on this month to see if we","start":22.724998,"end":32.96,"sentiment":"neutral","sentiment_score":-0.1051296724966078}],"sentiment":"neutral","sentiment_score":-0.08446942105711926,"channel":0,"num_words":42,"start":17.605,"end":32.96},{"sentences":[{"text":"No.","start":32.94,"end":33.1,"sentiment":"negative","sentiment_score":-0.6185262203216553}],"sentiment":"negative","sentiment_score":-0.6185262203216553,"channel":1,"num_words":1,"start":32.94,"end":33.1},{"sentences":[{"text":"can","start":32.96,"end":33.46,"sentiment":"negative","sentiment_score":-0.6832606196403503}],"sentiment":"negative","sentiment_score":-0.6832606196403503,"channel":0,"num_words":1,"start":32.96,"end":33.46},{"sentences":[{"text":"No.","start":33.1,"end":33.34,"sentiment":"negative","sentiment_score":-0.7820765376091003},{"text":"That's","start":33.34,"end":33.58,"sentiment":"negative","sentiment_score":-0.9106904864311218}],"sentiment":"negative","sentiment_score":-0.8463835120201111,"channel":1,"num_words":2,"start":33.1,"end":33.58},{"sentences":[{"text":"maybe","start":33.52,"end":34.02,"sentiment":"negative","sentiment_score":-0.911240577697754}],"sentiment":"negative","sentiment_score":-0.911240577697754,"channel":0,"num_words":1,"start":33.52,"end":34.02},{"sentences":[{"text":"a crock of bullshit.","start":33.58,"end":34.46,"sentiment":"negative","sentiment_score":-0.8939067870378494}],"sentiment":"negative","sentiment_score":-0.8939067870378494,"channel":1,"num_words":4,"start":33.58,"end":34.46},{"sentences":[{"text":"set up a","start":34.08,"end":34.56,"sentiment":"negative","sentiment_score":-0.5187813838322958}],"sentiment":"negative","sentiment_score":-0.5187813838322958,"channel":0,"num_words":3,"start":34.08,"end":34.56},{"sentences":[{"text":"I've","start":34.46,"end":34.7,"sentiment":"negative","sentiment_score":-0.43964359164237976}],"sentiment":"negative","sentiment_score":-0.43964359164237976,"channel":1,"num_words":1,"start":34.46,"end":34.7},{"sentences":[{"text":"demo.","start":34.56,"end":35.06,"sentiment":"negative","sentiment_score":-0.48093554377555847}],"sentiment":"negative","sentiment_score":-0.48093554377555847,"channel":0,"num_words":1,"start":34.56,"end":35.06},{"sentences":[{"text":"never asked anyone to inform me.","start":34.7,"end":36.48,"sentiment":"negative","sentiment_score":-0.5030957708756129}],"sentiment":"negative","sentiment_score":-0.5030957708756129,"channel":1,"num_words":6,"start":34.7,"end":36.48},{"sentences":[{"text":"I'm sorry about that.","start":38.0,"end":39.04,"sentiment":"negative","sentiment_score":-0.45690417289733887},{"text":"What what was it?","start":39.04,"end":39.887936,"sentiment":"neutral","sentiment_score":-0.23478597775101662}],"sentiment":"negative","sentiment_score":-0.34584507532417774,"channel":0,"num_words":8,"start":38.0,"end":39.887936}]},"summary":{"result":"success","short":"An agent fromornetsance AI, named Andrew, calls a customer named Simon who represents a cybersecurity company calledGenerationance AI. Andrew apologizes for not being present at the call earlier and explains that he had a note to follow up on the customer's inquiry about a demo and had previously asked for information, but the customer denies any further information."},"intents":{"segments":[{"text":"And, Simon, actually, I was calling you back because we have have a note here to follow-up on you because you mentioned that to call you on this month to see if we No. can No. That's maybe a crock of bullshit. set up a I've demo. never asked anyone to inform me. I'm sorry about that. What what was it?","start_word":37,"end_word":97,"intents":[{"intent":"Report call","confidence_score":0.00008982833}]}]},"sentiments":{"segments":[{"text":"Oh, hi, Simon. It's Hello? Andrew Yes. from Vigilance AI. From where? Yeah. Yeah. Simon, I haven't caught you in a bad time. Where are you calling from? Yeah. I represent a cybersecurity company called Vigilance AI. And, Simon, actually, I was calling you back because we have have a note here to follow-up on you because you mentioned that to call you on this month to see if we No.","start_word":0,"end_word":70,"sentiment":"neutral","sentiment_score":-0.07861308008432388},{"text":"can No. That's maybe a crock of bullshit. set up a I've demo. never asked anyone to inform me. I'm sorry about that.","start_word":71,"end_word":93,"sentiment":"negative","sentiment_score":-0.6440483331680298},{"text":"What what was it?","start_word":94,"end_word":97,"sentiment":"neutral","sentiment_score":-0.2567582428455353}],"average":{"sentiment":"neutral","sentiment_score":-0.2363857806929006}}}}