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Yep. Alright. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Yep. Yeah. Yep. Yeah. Mhmm. Mhmm. Yeah. Alright. Yep. Mhmm. Yeah. Alright. That that that that would be okay. May maybe I can try to call you back after a year just in case there's anything just alright. Okay. No worries. Thank you so much for your time. Okay, Chris? Okay. Have a good day. Alright. Thank you. Okay. 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Good morning. Chris, it's Ronald from Cloud Solution IT. How are you doing today? Alright.\n\nOkay. That's wonderful. Yep. Chris, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time yes, sir.\n\nSince during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the sorry. Go ahead. Mhmm. Mhmm.\n\nAlright. Mhmm. Mhmm. Alright. When do you think is the best time can I call you back again, sir, for a short introductory meeting?\n\nYep. Yep. Mhmm. Mhmm. $10.\n\nThat's right. Alright. Mhmm. Mhmm. Mhmm.\n\nYep. How about for your security, sir? Who's taking care well, who's taking care of that for you? Do they have yep. Actually, sir, the the mhmm.\n\nThat is one of the reason why we're I I'm I'm calling you back right now because we have this new services called the AI soft. It's an artificial intelligence that can protect or prevent any cyber threat in your server network endpoints. And we would like to discuss that service to you. Maybe mhmm. Yep.\n\nAlright. Mhmm. Mhmm. Mhmm. Mhmm.\n\nMhmm. Yep. Yeah. Yep. Yeah.\n\nMhmm. Mhmm. Yeah. Alright. Yep.\n\nMhmm. Yeah. Alright. That that that that would be okay. May maybe I can try to call you back after a year just in case there's anything just alright.\n\nOkay. No worries. Thank you so much for your time. Okay, Chris? Okay.\n\nHave a good day. Alright. Thank you. Okay. Have a good day.","paragraphs":[{"sentences":[{"text":"Yeah.","start":5.52,"end":5.7599998,"sentiment":"neutral","sentiment_score":0.12716186046600342},{"text":"Good morning.","start":5.7599998,"end":6.42,"sentiment":"positive","sentiment_score":0.4260566979646683},{"text":"Chris, it's Ronald from Cloud Solution IT.","start":7.2799997,"end":11.139999,"sentiment":"neutral","sentiment_score":0.2968124044792993},{"text":"How are you doing today?","start":11.679999,"end":12.9,"sentiment":"neutral","sentiment_score":0.29930132031440737},{"text":"Alright.","start":14.719999,"end":15.12,"sentiment":"positive","sentiment_score":0.38945311307907104}],"sentiment":"neutral","sentiment_score":0.3089326126500964,"num_words":16,"start":5.52,"end":15.12},{"sentences":[{"text":"Okay.","start":15.12,"end":15.36,"sentiment":"positive","sentiment_score":0.527909517288208},{"text":"That's 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This is Chris. Good, mate. Yeah. I seem to have a I seem to have a record of it. Yep. K. So the the situation with us still hasn't changed. We have got five companies and we're all running on one DPS server hosted in DigitalOcean. We pay $50 a month for that service, and that's it. That's all the IT we have. It it runs everything we need at this point in time. While at some some point, we will expand, we've got we've got a we've got about 20 custom built applications that run on that server, all in Docker containers. You know? But as the as the business moves on, eventually, it they'll it they'll move off. But still, one VPN server is enough to run everything. So, yeah, we are we are not a target for you guys just yet. But you probably call me your milk will call me whenever. I'll happily let you know when this we're gonna situation changes. Yeah. All the businesses have been slow in starting. And as a result, you know, we still just run on the but we still share the one BPS server. And so each crossing each business, $10 Australian a month. So yep. And and we run a whole bunch of stuff on there, but they're all they're all relatively lightweight. Right? So, I mean, if you take a rails application today, it'll quite happily run in 512 meg. You know? So one reasonable size VPS server can run a lot of stuff. Yep. That that'd be me. I I do all the IT. Okay. So, I mean, our our data volumes are very, very low. And we have carefully crafted our applications so that we don't hold any PII. Yeah? There's no PPI. We don't have any personally private or personal identification information. That's that's we don't even we don't even have email addresses on the server. Yep. No phone numbers. No credit cards. No real names. Yeah. That information is held in a in a vault off off grid if you like. So that's not a problem. So we've carefully crafted these applications so that that's not gonna be an issue. Then as far as if if someone does intrude, well, they're not gonna get anything. And if they wanna mess with the services, we've got a range of I I guess that there would be tripwires that will inform us that somebody's in there doing stuff that they shouldn't. And at which point, we can, you know, wind back the database and reload and rebuild. And it literally takes about an hour to rebuild the server using Terraform and plus Chef, it's Ansible. Using Chef sorry. Ansible and Terraform to get the services back online and reconfigured. The database isn't isn't huge. It's only a couple of it's only a couple of gigabytes. Well, actually, it's not that that 30 gigabytes now. Again, not a problem to recover. We've got all those bases covered off ready to go for when the system starts to expand. It just hasn't expanded yet. That's all. So, yeah, we still run on one VPS server. The server's bigger than what it used to be. Originally, it was only four gig of RAM and twenty twenty gig of storage. Now it's about 200 gig of storage and I think 16 gig of RAM. So it's it's got bigger, but, I mean, it's only $50 a month. It's just we're just we're just not spending we just don't have the IT spend that makes us worthwhile yet. We expect we expect to get there in a couple of years. Yeah. In a in a couple of years, I'd like to see our IT spend be about $10 a month with backups and object storage and databases on separate servers and and everything split out on the separate servers with high availability because we don't wanna be down and but we are not there yet. And everything's everything's built for it because because things have been slow, I've been able to build everything on the one BPS ready for it to happen. But, yeah, it just had to happen. Yeah. Sure, mate. No problem. Yeah. Yep. No worries. 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This is Chris. Good, mate. Yeah. I seem to have a I seem to have a record of it.\n\nYep. K. So the the situation with us still hasn't changed. We have got five companies and we're all running on one DPS server hosted in DigitalOcean. We pay $50 a month for that service, and that's it.\n\nThat's all the IT we have. It it runs everything we need at this point in time. While at some some point, we will expand, we've got we've got a we've got about 20 custom built applications that run on that server, all in Docker containers. You know? But as the as the business moves on, eventually, it they'll it they'll move off.\n\nBut still, one VPN server is enough to run everything. So, yeah, we are we are not a target for you guys just yet. But you probably call me your milk will call me whenever. I'll happily let you know when this we're gonna situation changes. Yeah.\n\nAll the businesses have been slow in starting. And as a result, you know, we still just run on the but we still share the one BPS server. And so each crossing each business, $10 Australian a month. So yep. And and we run a whole bunch of stuff on there, but they're all they're all relatively lightweight.\n\nRight? So, I mean, if you take a rails application today, it'll quite happily run in 512 meg. You know? So one reasonable size VPS server can run a lot of stuff. Yep.\n\nThat that'd be me. I I do all the IT. Okay. So, I mean, our our data volumes are very, very low. And we have carefully crafted our applications so that we don't hold any PII.\n\nYeah? There's no PPI. We don't have any personally private or personal identification information. That's that's we don't even we don't even have email addresses on the server. Yep.\n\nNo phone numbers. No credit cards. No real names. Yeah. That information is held in a in a vault off off grid if you like.\n\nSo that's not a problem. So we've carefully crafted these applications so that that's not gonna be an issue. Then as far as if if someone does intrude, well, they're not gonna get anything. And if they wanna mess with the services, we've got a range of I I guess that there would be tripwires that will inform us that somebody's in there doing stuff that they shouldn't. And at which point, we can, you know, wind back the database and reload and rebuild.\n\nAnd it literally takes about an hour to rebuild the server using Terraform and plus Chef, it's Ansible. Using Chef sorry. Ansible and Terraform to get the services back online and reconfigured. The database isn't isn't huge. It's only a couple of it's only a couple of gigabytes.\n\nWell, actually, it's not that that 30 gigabytes now. Again, not a problem to recover. We've got all those bases covered off ready to go for when the system starts to expand. It just hasn't expanded yet. That's all.\n\nSo, yeah, we still run on one VPS server. The server's bigger than what it used to be. Originally, it was only four gig of RAM and twenty twenty gig of storage. Now it's about 200 gig of storage and I think 16 gig of RAM. So it's it's got bigger, but, I mean, it's only $50 a month.\n\nIt's just we're just we're just not spending we just don't have the IT spend that makes us worthwhile yet. We expect we expect to get there in a couple of years. Yeah. In a in a couple of years, I'd like to see our IT spend be about $10 a month with backups and object storage and databases on separate servers and and everything split out on the separate servers with high availability because we don't wanna be down and but we are not there yet. And everything's everything's built for it because because things have been slow, I've been able to build everything on the one BPS ready for it to happen.\n\nBut, yeah, it just had to happen. Yeah. Sure, mate. No problem. Yeah.\n\nYep. No worries. Take it back.","paragraphs":[{"sentences":[{"text":"Hello.","start":2.6399999,"end":3.04,"sentiment":"neutral","sentiment_score":0.052941009402275085},{"text":"This is Chris.","start":3.04,"end":3.9399998,"sentiment":"neutral","sentiment_score":0.05277711028854052},{"text":"Good, mate.","start":13.605,"end":14.344999,"sentiment":"positive","sentiment_score":0.49508747458457947},{"text":"Yeah.","start":24.325,"end":24.564999,"sentiment":"neutral","sentiment_score":0.01493941992521286},{"text":"I seem to have a I seem to have a record of it.","start":24.564999,"end":27.79,"sentiment":"neutral","sentiment_score":-0.009545579839211244}],"sentiment":"neutral","sentiment_score":0.05461470857262611,"num_words":20,"start":2.6399999,"end":27.79},{"sentences":[{"text":"Yep.","start":27.79,"end":28.29,"sentiment":"neutral","sentiment_score":0.06752941012382507},{"text":"K.","start":41.265,"end":41.505,"sentiment":"neutral","sentiment_score":-0.009313560090959072},{"text":"So the the situation with us still hasn't changed.","start":41.505,"end":46.485,"sentiment":"neutral","sentiment_score":-0.1950468909409311},{"text":"We have got five companies and we're all running on one DPS server hosted in DigitalOcean.","start":48.945,"end":54.645,"sentiment":"neutral","sentiment_score":-0.0021051886924396968},{"text":"We pay $50 a month for that service, and that's it.","start":54.945,"end":60.92,"sentiment":"neutral","sentiment_score":0.0012291612272912805}],"sentiment":"neutral","sentiment_score":-0.045193905631956445,"num_words":38,"start":27.79,"end":60.92},{"sentences":[{"text":"That's all the IT we have.","start":60.92,"end":62.539997,"sentiment":"neutral","sentiment_score":0.02082049970825513},{"text":"It it runs everything we need at this point in time.","start":65.0,"end":67.82,"sentiment":"neutral","sentiment_score":0.11040111495689912},{"text":"While at some some point, we will expand, we've got we've got a we've got about 20 custom built applications that run on that server, all in Docker containers.","start":68.44,"end":79.615005,"sentiment":"neutral","sentiment_score":-0.017181047527440662},{"text":"You know?","start":83.740005,"end":84.4,"sentiment":"neutral","sentiment_score":-0.03631586395204067},{"text":"But as the as the business moves on, eventually, it they'll it they'll move off.","start":84.62,"end":91.18,"sentiment":"neutral","sentiment_score":-0.09377219478289286}],"sentiment":"neutral","sentiment_score":-0.010129043891552895,"num_words":63,"start":60.92,"end":91.18},{"sentences":[{"text":"But still, one VPN server is enough to run everything.","start":91.18,"end":95.42,"sentiment":"neutral","sentiment_score":-0.030788764357566833},{"text":"So, yeah, we are we are not a target for you guys just yet.","start":95.42,"end":100.035,"sentiment":"neutral","sentiment_score":-0.22934008602585113},{"text":"But you probably call me your milk will call me whenever.","start":104.975,"end":108.195,"sentiment":"neutral","sentiment_score":0.03005374629389156},{"text":"I'll happily let you know when this we're gonna situation changes.","start":108.67,"end":111.57,"sentiment":"neutral","sentiment_score":0.042986118319359695},{"text":"Yeah.","start":115.149994,"end":115.649994,"sentiment":"neutral","sentiment_score":-0.040650367736816406}],"sentiment":"neutral","sentiment_score":-0.0586353341474178,"num_words":47,"start":91.18,"end":115.649994},{"sentences":[{"text":"All the businesses have been slow in starting.","start":115.869995,"end":119.329994,"sentiment":"neutral","sentiment_score":-0.24843395873904228},{"text":"And as a result, you know, we still just run on the but we still share the one BPS server.","start":119.95,"end":126.565,"sentiment":"neutral","sentiment_score":-0.04704111721366644},{"text":"And so each crossing each business, $10 Australian a month.","start":126.565,"end":131.225,"sentiment":"neutral","sentiment_score":-0.004027301818132401},{"text":"So yep.","start":132.005,"end":135.54001,"sentiment":"neutral","sentiment_score":-0.0037365127354860306},{"text":"And and we run a whole bunch of stuff on there, but they're all they're all relatively lightweight.","start":135.54001,"end":140.28001,"sentiment":"positive","sentiment_score":0.4199967583020528}],"sentiment":"neutral","sentiment_score":0.07903278606205151,"num_words":58,"start":115.869995,"end":140.28001},{"sentences":[{"text":"Right?","start":140.42001,"end":140.66,"sentiment":"positive","sentiment_score":0.3916788101196289},{"text":"So, I mean, if you take a rails application today, it'll quite happily run in 512 meg.","start":140.66,"end":149.795,"sentiment":"positive","sentiment_score":0.6430264185456669},{"text":"You know?","start":150.015,"end":150.33499,"sentiment":"neutral","sentiment_score":0.1581512689590454},{"text":"So one reasonable size VPS server can run a lot of stuff.","start":150.33499,"end":155.235,"sentiment":"neutral","sentiment_score":0.3083093762397766},{"text":"Yep.","start":155.775,"end":156.275,"sentiment":"neutral","sentiment_score":0.14963702857494354}],"sentiment":"positive","sentiment_score":0.4693569699020097,"num_words":33,"start":140.42001,"end":156.275},{"sentences":[{"text":"That that'd be me.","start":163.98999,"end":165.20999,"sentiment":"neutral","sentiment_score":-0.012505931314080954},{"text":"I I do all the IT.","start":167.26999,"end":168.97,"sentiment":"neutral","sentiment_score":0.07725829693178336},{"text":"Okay.","start":198.04,"end":198.44,"sentiment":"neutral","sentiment_score":0.11566392332315444},{"text":"So, I mean, our our data volumes are very, very low.","start":198.44,"end":202.62,"sentiment":"neutral","sentiment_score":0.09810940243981102},{"text":"And we have carefully crafted our applications so that we don't hold any PII.","start":203.0,"end":212.155,"sentiment":"neutral","sentiment_score":0.12237815678651844}],"sentiment":"neutral","sentiment_score":0.09226910004185306,"num_words":36,"start":163.98999,"end":212.155},{"sentences":[{"text":"Yeah?","start":212.535,"end":213.035,"sentiment":"neutral","sentiment_score":0.10087190568447112},{"text":"There's no PPI.","start":213.095,"end":213.995,"sentiment":"neutral","sentiment_score":0.05126580266126742},{"text":"We don't have any personally private or personal identification information.","start":215.33499,"end":220.25,"sentiment":"neutral","sentiment_score":-0.023140513524413108},{"text":"That's that's we don't even we don't even have email addresses on the server.","start":221.03,"end":225.93,"sentiment":"neutral","sentiment_score":-0.0013478088325687826},{"text":"Yep.","start":226.15,"end":226.65,"sentiment":"neutral","sentiment_score":0.08938467502593994}],"sentiment":"neutral","sentiment_score":0.003233776889452389,"num_words":29,"start":212.535,"end":226.65},{"sentences":[{"text":"No phone numbers.","start":228.70999,"end":229.59,"sentiment":"neutral","sentiment_score":-0.015903793275356293},{"text":"No credit cards.","start":229.59,"end":230.73,"sentiment":"neutral","sentiment_score":-0.06891720493634541},{"text":"No real names.","start":231.55501,"end":232.615,"sentiment":"neutral","sentiment_score":-0.03613705933094025},{"text":"Yeah.","start":234.27501,"end":234.77501,"sentiment":"neutral","sentiment_score":0.13234326243400574},{"text":"That information is held in a in a vault off off grid if you like.","start":236.675,"end":241.71501,"sentiment":"neutral","sentiment_score":0.18155684272448222}],"sentiment":"neutral","sentiment_score":0.09971286922693252,"num_words":25,"start":228.70999,"end":241.71501},{"sentences":[{"text":"So that's not a problem.","start":241.71501,"end":243.03,"sentiment":"neutral","sentiment_score":0.2666743963956833},{"text":"So we've carefully crafted these applications so that that's not gonna be an issue.","start":244.39,"end":248.33,"sentiment":"positive","sentiment_score":0.33938278896468027},{"text":"Then as far as if if someone does intrude, well, they're not gonna get anything.","start":248.63,"end":252.33,"sentiment":"neutral","sentiment_score":-0.21841796239217123},{"text":"And if they wanna mess with the services, we've got a range of I I guess that there would be tripwires that will inform us that somebody's in there doing stuff that they shouldn't.","start":252.79,"end":268.07498,"sentiment":"neutral","sentiment_score":-0.2923783015678911},{"text":"And at which point, we can, you know, wind back the database and reload and rebuild.","start":269.735,"end":274.44,"sentiment":"neutral","sentiment_score":-0.042225389275699854}],"sentiment":"neutral","sentiment_score":-0.0929524629775967,"num_words":84,"start":241.71501,"end":274.44},{"sentences":[{"text":"And it literally takes about an hour to rebuild the server using Terraform and plus Chef, it's Ansible.","start":275.14,"end":286.45502,"sentiment":"neutral","sentiment_score":0.11082554194662306},{"text":"Using Chef sorry.","start":286.83502,"end":288.035,"sentiment":"neutral","sentiment_score":0.08294660598039627},{"text":"Ansible and Terraform to get the services back online and reconfigured.","start":288.035,"end":291.89502,"sentiment":"neutral","sentiment_score":0.1310360235246745},{"text":"The database isn't isn't huge.","start":293.075,"end":295.015,"sentiment":"neutral","sentiment_score":0.009671522304415703},{"text":"It's only a couple of it's only a couple of gigabytes.","start":295.23502,"end":297.89502,"sentiment":"neutral","sentiment_score":0.005523544535125521}],"sentiment":"neutral","sentiment_score":0.07904609235750588,"num_words":48,"start":275.14,"end":297.89502},{"sentences":[{"text":"Well, actually, it's not that that 30 gigabytes now.","start":297.95502,"end":300.375,"sentiment":"neutral","sentiment_score":0.028748760206831828},{"text":"Again, not a problem to recover.","start":300.515,"end":303.53,"sentiment":"neutral","sentiment_score":0.29663967341184616},{"text":"We've got all those bases covered off ready to go for when the system starts to expand.","start":303.90997,"end":310.65,"sentiment":"neutral","sentiment_score":0.3286115272956736},{"text":"It just hasn't expanded yet.","start":311.75,"end":313.11,"sentiment":"neutral","sentiment_score":0.05659395381808281},{"text":"That's all.","start":313.11,"end":313.93,"sentiment":"neutral","sentiment_score":0.0833432599902153}],"sentiment":"neutral","sentiment_score":0.2070417727033297,"num_words":39,"start":297.95502,"end":313.93},{"sentences":[{"text":"So, yeah, we still run on one VPS server.","start":315.615,"end":318.655,"sentiment":"neutral","sentiment_score":0.10393752157688141},{"text":"The server's bigger than what it used to be.","start":318.655,"end":320.255,"sentiment":"neutral","sentiment_score":0.038206528251369797},{"text":"Originally, it was only four gig of RAM and twenty twenty gig of storage.","start":320.255,"end":326.605,"sentiment":"neutral","sentiment_score":0.009369802894070745},{"text":"Now it's about 200 gig of storage and I think 16 gig of RAM.","start":327.23,"end":331.97,"sentiment":"neutral","sentiment_score":0.017208163360399858},{"text":"So it's it's got bigger, but, I mean, it's only $50 a month.","start":332.51,"end":337.55002,"sentiment":"neutral","sentiment_score":-0.0030197214621763965}],"sentiment":"neutral","sentiment_score":0.027324264356077224,"num_words":59,"start":315.615,"end":337.55002},{"sentences":[{"text":"It's just we're just we're just not spending we just don't have the IT spend that makes us worthwhile yet.","start":337.55002,"end":344.01498,"sentiment":"neutral","sentiment_score":-0.1265501655638218},{"text":"We expect we expect to get there in a couple of years.","start":345.675,"end":349.055,"sentiment":"neutral","sentiment_score":0.07824907451868057},{"text":"Yeah.","start":349.275,"end":349.51498,"sentiment":"neutral","sentiment_score":0.05368028208613396},{"text":"In a in a couple of years, I'd like to see our IT spend be about $10 a month with backups and object storage and databases on separate servers and and everything split out on the separate servers with high availability because we don't wanna be down and but we are not there yet.","start":349.51498,"end":369.855,"sentiment":"neutral","sentiment_score":0.008342712427730914},{"text":"And everything's everything's built for it because because things have been slow, I've been able to build everything on the one BPS ready for it to happen.","start":371.935,"end":381.715,"sentiment":"neutral","sentiment_score":0.06201089684058119}],"sentiment":"neutral","sentiment_score":0.0051444434283072485,"num_words":114,"start":337.55002,"end":381.715},{"sentences":[{"text":"But, yeah, it just had to happen.","start":381.855,"end":384.435,"sentiment":"neutral","sentiment_score":-0.05746359112007277},{"text":"Yeah.","start":392.57,"end":392.89,"sentiment":"neutral","sentiment_score":0.0764976292848587},{"text":"Sure, mate.","start":392.89,"end":393.45,"sentiment":"neutral","sentiment_score":0.0805417001247406},{"text":"No problem.","start":393.45,"end":394.19,"sentiment":"neutral","sentiment_score":0.12044467031955718},{"text":"Yeah.","start":394.25,"end":394.75,"sentiment":"neutral","sentiment_score":0.0836261734366417}],"sentiment":"neutral","sentiment_score":0.012296261982275887,"num_words":13,"start":381.855,"end":394.75},{"sentences":[{"text":"Yep.","start":396.09,"end":396.59,"sentiment":"neutral","sentiment_score":0.1861819475889206},{"text":"No worries.","start":399.45,"end":400.19,"sentiment":"neutral","sentiment_score":0.0638732984662056},{"text":"Take it back.","start":400.57,"end":401.26486,"sentiment":"neutral","sentiment_score":0.30442264676094055}],"sentiment":"neutral","sentiment_score":0.20453274746735892,"num_words":6,"start":396.09,"end":401.26486}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. This is Chris.\n\nChannel 0: Yeah. Good morning. Chris, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good, mate.\n\nChannel 0: Alright. Okay. That's wonderful. Yep. Chris, I hope you still remember the company because the last time that we touched base with you, it was October of last year.\n\nAnd\n\nChannel 1: Yeah.\n\nChannel 0: during\n\nChannel 1: I seem\n\nChannel 0: that\n\nChannel 1: to have\n\nChannel 0: time\n\nChannel 1: a I seem to have a record of it. Yep.\n\nChannel 0: yes, sir. Since during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.\n\nChannel 1: K. So\n\nChannel 0: Name of\n\nChannel 1: the\n\nChannel 0: the\n\nChannel 1: the\n\nChannel 0: sorry. Go ahead.\n\nChannel 1: situation with us still hasn't changed.\n\nChannel 0: Mhmm.\n\nChannel 1: We have got five companies and we're all running on one DPS server\n\nChannel 0: Mhmm.\n\nChannel 1: hosted in DigitalOcean. We pay $50 a month for that service, and that's it. That's all the IT we have.\n\nChannel 0: Alright.\n\nChannel 1: It it runs everything we need at this point in time.\n\nChannel 0: Mhmm.\n\nChannel 1: While at some some point, we will expand, we've got we've got a we've got about 20 custom built applications that run on that server,\n\nChannel 0: Mhmm.\n\nChannel 1: all in Docker containers. You know? But as the as the business moves on, eventually, it they'll it they'll move off. But still, one VPN server is enough to run everything. So, yeah, we are we are not a target for you guys just yet.\n\nChannel 0: Alright. When do you think is the best time can I call you back again, sir, for a\n\nChannel 1: But\n\nChannel 0: short introductory\n\nChannel 1: you probably\n\nChannel 0: meeting?\n\nChannel 1: call me your milk will call me whenever. I'll happily\n\nChannel 0: Yep.\n\nChannel 1: let you know when this we're gonna situation changes.\n\nChannel 0: Yep. Mhmm.\n\nChannel 1: Yeah. All the businesses have been slow in starting. And\n\nChannel 0: Mhmm.\n\nChannel 1: as a result, you know, we still just run on the but we still share the one BPS server. And so each crossing each business, $10 Australian a month. So\n\nChannel 0: $10. That's right. Alright.\n\nChannel 1: yep. And and we run a whole bunch of stuff on there, but they're all they're all relatively lightweight. Right? So, I mean, if you take a rails application today, it'll quite happily run in 512 meg.\n\nChannel 0: Mhmm.\n\nChannel 1: You know? So one reasonable size VPS server can run a lot of stuff.\n\nChannel 0: Mhmm. Mhmm. Yep.\n\nChannel 1: Yep.\n\nChannel 0: How about for your security, sir? Who's taking care well, who's taking care of that for you?\n\nChannel 1: That\n\nChannel 0: Do they\n\nChannel 1: that'd\n\nChannel 0: have\n\nChannel 1: be me.\n\nChannel 0: yep.\n\nChannel 1: I\n\nChannel 0: Actually,\n\nChannel 1: I do\n\nChannel 0: sir,\n\nChannel 1: all the\n\nChannel 0: the the\n\nChannel 1: IT.\n\nChannel 0: mhmm. That is one of the reason why we're I I'm I'm calling you back right now because we have this new services called the AI soft. It's an artificial intelligence that can protect or prevent any cyber threat in your server network endpoints. And we would like to discuss that service to you. Maybe\n\nChannel 1: Okay. So, I mean, our our data volumes are very, very low. And\n\nChannel 0: mhmm.\n\nChannel 1: we have carefully crafted our applications so that we don't hold any PII. Yeah? There's no PPI.\n\nChannel 0: Yep.\n\nChannel 1: We don't have any personally private or personal identification information. That's that's we don't even we don't even have email addresses on the server. Yep.\n\nChannel 0: Alright. Mhmm.\n\nChannel 1: No phone numbers. No credit cards. No real names. Yeah. That information is held in a in a vault off off grid if you like.\n\nSo that's not a problem. So we've carefully crafted these applications so that that's not gonna be an issue. Then as far\n\nChannel 0: Mhmm.\n\nChannel 1: as if if someone does intrude, well, they're not gonna get anything. And if they wanna mess with the services, we've got a range of I I guess that there would be tripwires that will inform\n\nChannel 0: Mhmm.\n\nChannel 1: us that somebody's in there doing stuff that they shouldn't.\n\nChannel 0: Mhmm.\n\nChannel 1: And at which point, we can, you know, wind back the database and reload and rebuild. And it literally takes about an hour to rebuild the server using Terraform and plus Chef, it's Ansible. Using Chef sorry. Ansible and Terraform to get the services back online and reconfigured. The database isn't isn't huge.\n\nIt's only a couple of it's only a couple of gigabytes. Well, actually, it's not that that 30 gigabytes now. Again, not a problem to recover. We've got all those bases covered off ready to go for when the system starts to expand. It just hasn't expanded yet.\n\nThat's all. So, yeah, we still run on one VPS server. The server's bigger than what it used to be. Originally, it was only four gig of RAM and twenty twenty gig of storage. Now it's about 200 gig of storage and I think 16 gig of RAM.\n\nChannel 0: Mhmm.\n\nChannel 1: So it's it's got bigger, but, I mean, it's only $50 a month. It's just\n\nChannel 0: Yep.\n\nChannel 1: we're just we're just not spending we just don't have the IT spend that makes us worthwhile yet.\n\nChannel 0: Yeah. Yep. Yeah.\n\nChannel 1: We expect we expect to get there in a couple of years. Yeah. In\n\nChannel 0: Mhmm.\n\nChannel 1: a in a couple of years, I'd like to see our IT spend be about $10 a month with backups and object storage and databases on separate servers and and everything split out on the separate servers with high availability because we don't wanna be down and but we are not there yet.\n\nChannel 0: Mhmm. Yeah. Alright. Yep.\n\nChannel 1: And everything's everything's built for it because because things have been slow, I've been able to build everything\n\nChannel 0: Mhmm.\n\nChannel 1: on the one BPS ready for it to happen. But, yeah, it just had to happen.\n\nChannel 0: Yeah. Alright. That that that that would be okay. May maybe I can try to call you back after a year\n\nChannel 1: Yeah.\n\nChannel 0: just\n\nChannel 1: Sure,\n\nChannel 0: in case\n\nChannel 1: mate. No problem.\n\nChannel 0: there's anything\n\nChannel 1: Yeah.\n\nChannel 0: just alright. Okay.\n\nChannel 1: Yep.\n\nChannel 0: No worries. Thank you so much for your time. Okay, Chris? Okay. Have\n\nChannel 1: No\n\nChannel 0: a good\n\nChannel 1: worries.\n\nChannel 0: day.\n\nChannel 1: Take\n\nChannel 0: Alright.\n\nChannel 1: it back.\n\nChannel 0: Thank you. Okay. Have a good day.","paragraphs":[{"sentences":[{"text":"Hello.","start":2.6399999,"end":3.04,"sentiment":"neutral","sentiment_score":0.052941009402275085},{"text":"This is Chris.","start":3.04,"end":3.9399998,"sentiment":"neutral","sentiment_score":0.05277711028854052}],"sentiment":"neutral","sentiment_score":0.05281808506697416,"channel":1,"num_words":4,"start":2.6399999,"end":3.9399998},{"sentences":[{"text":"Yeah.","start":5.52,"end":5.7599998,"sentiment":"neutral","sentiment_score":0.12716186046600342},{"text":"Good morning.","start":5.7599998,"end":6.42,"sentiment":"positive","sentiment_score":0.4260566979646683},{"text":"Chris, it's Ronald from Cloud Solution IT.","start":7.2799997,"end":11.139999,"sentiment":"neutral","sentiment_score":0.2968124044792993},{"text":"How are you doing today?","start":11.679999,"end":12.9,"sentiment":"neutral","sentiment_score":0.29930132031440737}],"sentiment":"neutral","sentiment_score":0.30356457928816477,"channel":0,"num_words":15,"start":5.52,"end":12.9},{"sentences":[{"text":"Good, mate.","start":13.605,"end":14.344999,"sentiment":"positive","sentiment_score":0.49508747458457947}],"sentiment":"positive","sentiment_score":0.49508747458457947,"channel":1,"num_words":2,"start":13.605,"end":14.344999},{"sentences":[{"text":"Alright.","start":14.719999,"end":15.12,"sentiment":"positive","sentiment_score":0.38945311307907104},{"text":"Okay.","start":15.12,"end":15.36,"sentiment":"positive","sentiment_score":0.527909517288208},{"text":"That's wonderful.","start":15.36,"end":15.975,"sentiment":"positive","sentiment_score":0.7580527663230896},{"text":"Yep.","start":16.535,"end":17.035,"sentiment":"neutral","sentiment_score":0.25835463404655457},{"text":"Chris, I hope you still remember the company because the last time that we touched 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anything","start":393.97,"end":394.53,"sentiment":"neutral","sentiment_score":0.06526022031903267}],"sentiment":"neutral","sentiment_score":0.06526022031903267,"channel":0,"num_words":2,"start":393.97,"end":394.53},{"sentences":[{"text":"Yeah.","start":394.25,"end":394.75,"sentiment":"neutral","sentiment_score":0.0836261734366417}],"sentiment":"neutral","sentiment_score":0.0836261734366417,"channel":1,"num_words":1,"start":394.25,"end":394.75},{"sentences":[{"text":"just alright.","start":394.53,"end":395.43,"sentiment":"neutral","sentiment_score":0.1011207289993763},{"text":"Okay.","start":395.73,"end":396.21,"sentiment":"neutral","sentiment_score":0.1548272669315338}],"sentiment":"neutral","sentiment_score":0.11902290831009547,"channel":0,"num_words":3,"start":394.53,"end":396.21},{"sentences":[{"text":"Yep.","start":396.09,"end":396.59,"sentiment":"neutral","sentiment_score":0.1861819475889206}],"sentiment":"neutral","sentiment_score":0.1861819475889206,"channel":1,"num_words":1,"start":396.09,"end":396.59},{"sentences":[{"text":"No worries.","start":396.21,"end":397.03,"sentiment":"neutral","sentiment_score":0.2875342518091202},{"text":"Thank you so much for your time.","start":397.17,"end":398.45,"sentiment":"positive","sentiment_score":0.5675496799605233},{"text":"Okay, Chris?","start":398.45,"end":399.17,"sentiment":"neutral","sentiment_score":0.20172955095767975},{"text":"Okay.","start":399.17,"end":399.41,"sentiment":"neutral","sentiment_score":0.04743809625506401},{"text":"Have","start":399.41,"end":399.57,"sentiment":"neutral","sentiment_score":0.18450388312339783}],"sentiment":"positive","sentiment_score":0.3987167188181327,"channel":0,"num_words":13,"start":396.21,"end":399.57},{"sentences":[{"text":"No","start":399.45,"end":399.69,"sentiment":"neutral","sentiment_score":0.0765613466501236}],"sentiment":"neutral","sentiment_score":0.0765613466501236,"channel":1,"num_words":1,"start":399.45,"end":399.69},{"sentences":[{"text":"a 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They discuss the possibility of using a VPS server and the cost of the service. They also discuss the use of artificial intelligence and how it can protect or prevent cyber attacks. They agree to a call back after a year to discuss further."},"intents":{"segments":[{"text":"Since during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. K.","start_word":71,"end_word":98,"intents":[{"intent":"Plan meeting","confidence_score":0.0019564654}]},{"text":"That is one of the reason why we're I I'm I'm calling you back right now because we have this new services called the AI soft. It's an artificial intelligence that can protect or prevent any cyber threat in your server network endpoints. And we would like to discuss that service to you. Maybe Okay.","start_word":416,"end_word":470,"intents":[{"intent":"Discuss ai soft service","confidence_score":0.3499588},{"intent":"Discuss ai soft service","confidence_score":0.41247424},{"intent":"Discuss ai soft service","confidence_score":0.2817278},{"intent":"Discuss ai soft service","confidence_score":0.19412425},{"intent":"Discuss ai soft","confidence_score":0.038651813}]},{"text":"as if if someone does intrude, well, they're not gonna get anything. And if they wanna mess with the services, we've got a range of I I guess that there would be tripwires that will inform Mhmm. us that somebody's in there doing stuff that they shouldn't. Mhmm.","start_word":577,"end_word":624,"intents":[{"intent":"Inform about tripwires and database","confidence_score":0.001070934}]},{"text":"And it literally takes about an hour to rebuild the server using Terraform and plus Chef, it's Ansible. Using Chef sorry.","start_word":642,"end_word":662,"intents":[{"intent":"Rebuild server","confidence_score":0.7059271}]},{"text":"We've got all those bases covered off ready to go for when the system starts to expand. It just hasn't expanded yet. That's all.","start_word":704,"end_word":727,"intents":[{"intent":"Expand system","confidence_score":0.28328508}]},{"text":"So it's it's got bigger, but, I mean, it's only $50 a month. It's just Yep. we're just we're just not spending we just don't have the IT spend that makes us worthwhile yet. Yeah.","start_word":775,"end_word":809,"intents":[{"intent":"Reduce it cost","confidence_score":0.000014602901}]},{"text":"a in a couple of years, I'd like to see our IT spend be about $10 a month with backups and object storage and databases on separate servers and and everything split out on the separate servers with high availability because we don't wanna be down and but we are not there yet. Mhmm. Yeah.","start_word":827,"end_word":881,"intents":[{"intent":"Split server","confidence_score":0.018401977}]},{"text":"May maybe I can try to call you back after a year Yeah.","start_word":928,"end_word":940,"intents":[{"intent":"Call back","confidence_score":0.20362952}]}]},"sentiments":{"segments":[{"text":"Hello. This is Chris. Yeah.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.07040069997310638},{"text":"Good morning.","start_word":5,"end_word":6,"sentiment":"positive","sentiment_score":0.4252979159355163},{"text":"Chris, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":7,"end_word":18,"sentiment":"neutral","sentiment_score":0.30649372935295105},{"text":"Good, mate. Alright. Okay. That's wonderful.","start_word":19,"end_word":24,"sentiment":"positive","sentiment_score":0.5613072514533997},{"text":"Yep. Chris, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And Yeah. during I seem that to have time a I seem to have a record of it. Yep. yes, sir. Since during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. K. So Name of the the the sorry. Go ahead. situation with us still hasn't changed. Mhmm. We have got five companies and we're all running on one DPS server Mhmm. hosted in DigitalOcean. We pay $50 a month for that service, and that's it. That's all the IT we have. Alright. It it runs everything we need at this point in time. Mhmm. While at some some point, we will expand, we've got we've got a we've got about 20 custom built applications that run on that server, Mhmm. all in Docker containers. You know? But as the as the business moves on, eventually, it they'll it they'll move off. But still, one VPN server is enough to run everything. So, yeah, we are we are not a target for you guys just yet. Alright. When do you think is the best time can I call you back again, sir, for a But short introductory you probably meeting? call me your milk will call me whenever. I'll happily Yep. let you know when this we're gonna situation changes. Yep. Mhmm. Yeah. All the businesses have been slow in starting. And Mhmm. as a result, you know, we still just run on the but we still share the one BPS server. And so each crossing each business, $10 Australian a month. So $10. That's right. Alright. yep.","start_word":25,"end_word":324,"sentiment":"neutral","sentiment_score":-0.012973066419363022},{"text":"And and we run a whole bunch of stuff on there, but they're all they're all relatively lightweight. Right? So, I mean, if you take a rails application today, it'll quite happily run in 512 meg.","start_word":325,"end_word":360,"sentiment":"positive","sentiment_score":0.535922110080719},{"text":"Mhmm. You know? So one reasonable size VPS server can run a lot of stuff. Mhmm. Mhmm. Yep. Yep. How about for your security, sir? Who's taking care well, who's taking care of that for you? That Do they that'd have be me. yep. I Actually, I do sir, all the the the IT. mhmm. That is one of the reason why we're I I'm I'm calling you back right now because we have this new services called the AI soft. It's an artificial intelligence that can protect or prevent any cyber threat in your server network endpoints. And we would like to discuss that service to you. Maybe Okay. So, I mean, our our data volumes are very, very low. And mhmm. we have carefully crafted our applications so that we don't hold any PII. Yeah? There's no PPI. Yep. We don't have any personally private or personal identification information. That's that's we don't even we don't even have email addresses on the server. Yep. Alright. Mhmm. No phone numbers. No credit cards. No real names. Yeah. That information is held in a in a vault off off grid if you like. So that's not a problem.","start_word":361,"end_word":558,"sentiment":"neutral","sentiment_score":0.13355892896652222},{"text":"So we've carefully crafted these applications so that that's not gonna be an issue.","start_word":559,"end_word":572,"sentiment":"positive","sentiment_score":0.3461288809776306},{"text":"Then as far Mhmm. as if if someone does intrude, well, they're not gonna get anything. And if they wanna mess with the services, we've got a range of I I guess that there would be tripwires that will inform Mhmm.","start_word":573,"end_word":613,"sentiment":"neutral","sentiment_score":-0.2285633087158203},{"text":"us that somebody's in there doing stuff that they shouldn't.","start_word":614,"end_word":623,"sentiment":"negative","sentiment_score":-0.3999438881874085},{"text":"Mhmm. And at which point, we can, you know, wind back the database and reload and rebuild. And it literally takes about an hour to rebuild the server using Terraform and plus Chef, it's Ansible. Using Chef sorry. Ansible and Terraform to get the services back online and reconfigured. The database isn't isn't huge. It's only a couple of it's only a couple of gigabytes. Well, actually, it's not that that 30 gigabytes now. Again, not a problem to recover. We've got all those bases covered off ready to go for when the system starts to expand. It just hasn't expanded yet. That's all. So, yeah, we still run on one VPS server. The server's bigger than what it used to be. Originally, it was only four gig of RAM and twenty twenty gig of storage. Now it's about 200 gig of storage and I think 16 gig of RAM. Mhmm. So it's it's got bigger, but, I mean, it's only $50 a month. It's just Yep. we're just we're just not spending we just don't have the IT spend that makes us worthwhile yet. Yeah. Yep. Yeah. We expect we expect to get there in a couple of years. Yeah. In Mhmm. a in a couple of years, I'd like to see our IT spend be about $10 a month with backups and object storage and databases on separate servers and and everything split out on the separate servers with high availability because we don't wanna be down and but we are not there yet. Mhmm. Yeah. Alright. Yep. And everything's everything's built for it because because things have been slow, I've been able to build everything Mhmm. on the one BPS ready for it to happen. But, yeah, it just had to happen. Yeah. Alright. That that that that would be okay. May maybe I can try to call you back after a year Yeah. just Sure, in case mate. No problem. there's anything Yeah. just alright. Okay. Yep. No worries.","start_word":624,"end_word":956,"sentiment":"neutral","sentiment_score":0.05066895567708545},{"text":"Thank you so much for your time.","start_word":957,"end_word":963,"sentiment":"positive","sentiment_score":0.5710612535476685},{"text":"Okay, Chris? Okay. Have No a good worries. day. Take Alright. it back.","start_word":964,"end_word":976,"sentiment":"neutral","sentiment_score":0.18301753585155195},{"text":"Thank you. Okay. Have a good day.","start_word":977,"end_word":983,"sentiment":"positive","sentiment_score":0.5956017971038818}],"average":{"sentiment":"neutral","sentiment_score":0.07218535859706038}}}}