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I was trying to get on my phone. That's it. Mhmm. All good.\n\nSo you can see here that Sean is on a call internally with Daniel as well. Yeah. Nice. It's internal. Yes.\n\nDid you get access to all of these as well? This is is on the real time. It is on the real time. It's like a receptionist thing. Right?\n\nWhat's the intention? Yeah. The intention. Okay. So on the management.\n\nOkay. Good. Okay. And can you give specific people access to this part? Or say, for example, a client wants to see their wallboard?\n\nOf course. Of course. Yeah. So this is the actual wallboard if you wanted to put it onto the wall. Oh, okay.\n\nOkay. That's what they will see. Okay. Good. Excellent.\n\nOkay. You can put extra wall boards up on the wall. It will tell you if you it works with queues, not with ring groups, but you can have queues, how many people are coming, the waiting time they've been waiting for that call, status of all of your teams here, and, like, this yeah. So you'll see all sorts of stuff there. Okay.\n\nNice. You can get more more information as well on wall boards.","paragraphs":[{"sentences":[{"text":"Yeah.","start":0.16,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.02309642732143402},{"text":"I was trying to get on my phone.","start":0.39999998,"end":2.02,"sentiment":"neutral","sentiment_score":-0.01619937946088612},{"text":"That's it.","start":2.8,"end":3.28,"sentiment":"neutral","sentiment_score":0.0019956817850470543},{"text":"Mhmm.","start":3.28,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.08999836444854736},{"text":"All good.","start":3.6799998,"end":4.08,"sentiment":"positive","sentiment_score":0.41654425859451294}],"sentiment":"neutral","sentiment_score":0.058612831203000884,"channel":1,"num_words":14,"start":0.16,"end":4.08},{"sentences":[{"text":"So you can see here that Sean is on a call internally with Daniel as 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show the customer's queue count, wait times, and other metrics on the wall boards. The customer can access more information about the wall boards through the manager's call."},"intents":{"segments":[{"text":"And can you give specific people access to this part? Or say, for example, a client wants to see their wallboard?","start_word":78,"end_word":98,"intents":[{"intent":"Access wallboard","confidence_score":0.053457987}]},{"text":"You can get more more information as well on wall boards.","start_word":195,"end_word":205,"intents":[{"intent":"Provide information","confidence_score":0.44134054}]}]},"sentiments":{"segments":[{"text":"Yeah. I was trying to get on my phone. That's it. Mhmm.","start_word":0,"end_word":11,"sentiment":"neutral","sentiment_score":0.012886288575828075},{"text":"All good.","start_word":12,"end_word":13,"sentiment":"positive","sentiment_score":0.4065079092979431},{"text":"So you can see here that Sean is on a call internally with Daniel as well. 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