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okay.","start":47.285,"end":48.105,"sentiment":"neutral","sentiment_score":0.24265055358409882}],"sentiment":"neutral","sentiment_score":0.24265055358409882,"channel":0,"num_words":2,"start":47.285,"end":48.105},{"sentences":[{"text":"Cool.","start":48.595,"end":49.095,"sentiment":"neutral","sentiment_score":0.2715262472629547}],"sentiment":"neutral","sentiment_score":0.2715262472629547,"channel":1,"num_words":1,"start":48.595,"end":49.095},{"sentences":[{"text":"Well, just wanted to ask, James, would you still be open in seeing how we compare Even even if you'll stay with them, James, you'll negotiate better at renewal.","start":49.364998,"end":58.98,"sentiment":"neutral","sentiment_score":0.019952736762834006}],"sentiment":"neutral","sentiment_score":0.019952736762834006,"channel":0,"num_words":29,"start":49.364998,"end":58.98},{"sentences":[{"text":"Yes.","start":59.95,"end":60.11,"sentiment":"neutral","sentiment_score":0.03720328211784363},{"text":"So contracts are three 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call.","start":75.46694,"end":76.04694,"sentiment":"positive","sentiment_score":0.509281262755394}],"sentiment":"positive","sentiment_score":0.509281262755394,"channel":1,"num_words":2,"start":75.46694,"end":76.04694},{"sentences":[{"text":"you have a great day.","start":75.70693,"end":76.42693,"sentiment":"positive","sentiment_score":0.5676164031028748},{"text":"Take care,","start":76.42693,"end":76.90694,"sentiment":"neutral","sentiment_score":0.27673495560884476}],"sentiment":"positive","sentiment_score":0.4845074181045805,"channel":0,"num_words":7,"start":75.70693,"end":76.90694},{"sentences":[{"text":"Take care.","start":76.74694,"end":77.40694,"sentiment":"neutral","sentiment_score":0.19179269671440125}],"sentiment":"neutral","sentiment_score":0.19179269671440125,"channel":1,"num_words":2,"start":76.74694,"end":77.40694},{"sentences":[{"text":"mate.","start":76.90694,"end":77.40694,"sentiment":"neutral","sentiment_score":0.22504225373268127}],"sentiment":"neutral","sentiment_score":0.22504225373268127,"channel":0,"num_words":1,"start":76.90694,"end":77.40694}]},"summary":{"result":"success","short":"An agent from Assurance AI called James to offer a full audit trail and a new MXDR solution for their AI security analyst. James is open to a demo and will consider their solution in the future. The agent also reminds James of their contract terms and suggests a demo in a few years when renewals are likely."},"intents":{"segments":[{"text":"It's Andrew from Vigilance AI. Have I caught you at a bad time? Just about to hop in the meeting, but if it's quick, how can I help? Oh oh, yes.","start_word":6,"end_word":36,"intents":[{"intent":"Get help","confidence_score":0.013009438}]},{"text":"We've just signed a contract. We've got a new MXDR solution in place and a SOC team. So we just signed a contract the next three years. So we should be all good. Oh, okay.","start_word":82,"end_word":116,"intents":[{"intent":"Understand contract","confidence_score":0.023591222}]},{"text":"So contracts are three years. So maybe if you touch base in about two and a half years when renewals are gonna come back, and then we'll be able to Oh, negotiate. yes.","start_word":148,"end_word":180,"intents":[{"intent":"Negotiate contract","confidence_score":0.1528332}]},{"text":"Alright. You have a great Alright. day.","start_word":183,"end_word":189,"intents":[{"intent":"Express appreciation","confidence_score":0.0010607252}]}]},"sentiments":{"segments":[{"text":"Hello. James speaking. Oh, hi, James. It's Andrew from Vigilance AI. Have I caught you at a bad time? Just about to hop in the meeting, but if it's quick, how can I help? Oh oh, yes. Real quick, James. Vigilance AI is our twenty four seven AI security analyst, helps Mhmm. teams investigate every security alert in minutes, and provides a full audit trail without adding account or replacing your existing staff. James, would you be open for a quick demo? We've just signed a contract. We've got a new MXDR solution in place and a SOC team. So we just signed a contract the next three years.","start_word":0,"end_word":108,"sentiment":"neutral","sentiment_score":0.11806274205446245},{"text":"So we should be all good.","start_word":109,"end_word":114,"sentiment":"positive","sentiment_score":0.433290034532547},{"text":"Oh, okay. Cool. Well, just wanted to ask, James, would you still be open in seeing how we compare Even even if you'll stay with them, James, you'll negotiate better at renewal. Yes. So contracts are three years. So maybe if you touch base in about two and a half years when renewals are gonna come back, and then we'll be able to Oh, negotiate. yes. Certainly. Cool.","start_word":115,"end_word":182,"sentiment":"neutral","sentiment_score":0.05083474889397621},{"text":"Alright. You have a great Alright. day. Thanks Well, for James, the call. you have a great day.","start_word":183,"end_word":200,"sentiment":"positive","sentiment_score":0.47922614216804504},{"text":"Take care, Take mate. care.","start_word":201,"end_word":205,"sentiment":"neutral","sentiment_score":0.22930140793323517}],"average":{"sentiment":"neutral","sentiment_score":0.14154995040388296}}}}