{"metadata":{"transaction_key":"deprecated","request_id":"019fc4e8-2d7c-72e3-bce1-1e6fba26ba47","sha256":"357e78f4fb900a67301ace373e6c19983490edc3b628dfc97595ea8c78930126","created":"2026-08-02T23:56:19.438Z","duration":78.047935,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":246,"output_tokens":72},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":301,"output_tokens":301},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":301,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi, Madonna. It's Andrew from vigilance AI. Did I caught you in a bad time? Oh, yes. I'm sorry. Yeah. Well, Madonna, we're I'm from Vigilance AI. You know, if you remember, I was I I actually called you a few months ago if you still remember. And I have sent you our email about our compliance ready AI MDR platform. And I just wanted to follow-up and see if now might be a better time to schedule a quick demo, Madonna. Oh, I see. Alright. Well oh, it's alright, Madonna. You know, I'm I'm just checking back on you to find out. But, yeah, guess that would be it. I just wanna thank you for your time. Take care. You too.","confidence":0.9897461,"words":[{"word":"oh","start":6.3999996,"end":6.64,"confidence":0.98095703,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.026084743440151215},{"word":"hi","start":6.64,"end":7.14,"confidence":0.9746094,"punctuated_word":"hi,","sentiment":"neutral","sentiment_score":0.02831888571381569},{"word":"madonna","start":7.2,"end":7.7,"confidence":0.8781738,"punctuated_word":"Madonna.","sentiment":"neutral","sentiment_score":0.02544449083507061},{"word":"it's","start":7.8399997,"end":8.32,"confidence":1.0,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.034490279853343964},{"word":"andrew","start":8.32,"end":8.72,"confidence":0.85058594,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.029396837577223774},{"word":"from","start":8.72,"end":9.04,"confidence":0.9970703,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.033576831221580505},{"word":"vigilance","start":9.04,"end":9.54,"confidence":0.13220215,"punctuated_word":"vigilance","sentiment":"neutral","sentiment_score":0.03606504946947098},{"word":"ai","start":9.679999,"end":10.179999,"confidence":0.93359375,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.02808847650885582},{"word":"did","start":10.559999,"end":10.719999,"confidence":0.9404297,"punctuated_word":"Did","sentiment":"neutral","sentiment_score":-0.07021504640579224},{"word":"i","start":10.719999,"end":10.88,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.120165154337883},{"word":"caught","start":10.88,"end":11.2,"confidence":0.7607422,"punctuated_word":"caught","sentiment":"neutral","sentiment_score":-0.16771501302719116},{"word":"you","start":11.2,"end":11.28,"confidence":0.9902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1836274415254593},{"word":"in","start":11.28,"end":11.44,"confidence":0.50341797,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.18733550608158112},{"word":"a","start":11.44,"end":11.5199995,"confidence":0.9667969,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.174034982919693},{"word":"bad","start":11.5199995,"end":11.759999,"confidence":0.9838867,"punctuated_word":"bad","sentiment":"neutral","sentiment_score":-0.2173181176185608},{"word":"time","start":11.759999,"end":12.195,"confidence":0.9970703,"punctuated_word":"time?","sentiment":"neutral","sentiment_score":-0.18910306692123413},{"word":"oh","start":18.195,"end":18.515,"confidence":0.92993164,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.020581962540745735},{"word":"yes","start":18.515,"end":19.015,"confidence":0.9758301,"punctuated_word":"yes.","sentiment":"neutral","sentiment_score":0.008701568469405174},{"word":"i'm","start":19.474998,"end":19.715,"confidence":0.96655273,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.06303305923938751},{"word":"sorry","start":19.715,"end":20.215,"confidence":0.9230957,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.040164098143577576},{"word":"yeah","start":21.154999,"end":21.654999,"confidence":0.9970703,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.012788302265107632},{"word":"well","start":21.955,"end":22.355,"confidence":0.98999023,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.04244790971279144},{"word":"madonna","start":22.355,"end":22.855,"confidence":0.9550781,"punctuated_word":"Madonna,","sentiment":"neutral","sentiment_score":0.053710781037807465},{"word":"we're","start":23.235,"end":23.555,"confidence":0.814209,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.0651678517460823},{"word":"i'm","start":23.634998,"end":23.794998,"confidence":0.99853516,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.06144208461046219},{"word":"from","start":23.794998,"end":24.035,"confidence":0.99902344,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.06287520378828049},{"word":"vigilance","start":24.035,"end":24.535,"confidence":0.98339844,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.04280659183859825},{"word":"ai","start":24.755,"end":24.994999,"confidence":0.9614258,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.051723964512348175},{"word":"you","start":24.994999,"end":25.154999,"confidence":0.97509766,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.04498594254255295},{"word":"know","start":25.154999,"end":25.395,"confidence":0.89331055,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.062241002917289734},{"word":"if","start":25.395,"end":25.555,"confidence":0.95947266,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.07493666559457779},{"word":"you","start":25.555,"end":25.794998,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05923865735530853},{"word":"remember","start":25.794998,"end":26.294998,"confidence":0.9736328,"punctuated_word":"remember,","sentiment":"neutral","sentiment_score":0.05039757862687111},{"word":"i","start":26.355,"end":26.515,"confidence":0.99121094,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.05094408243894577},{"word":"was","start":26.515,"end":27.015,"confidence":0.99609375,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.03760639205574989},{"word":"i","start":27.94,"end":28.060001,"confidence":0.9951172,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.05154190957546234},{"word":"i","start":28.060001,"end":28.18,"confidence":0.8442383,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.06208612769842148},{"word":"actually","start":28.18,"end":28.58,"confidence":0.9892578,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.06145095452666283},{"word":"called","start":28.58,"end":28.82,"confidence":1.0,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.05893503129482269},{"word":"you","start":28.82,"end":29.060001,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.06234349310398102},{"word":"a","start":29.060001,"end":29.140001,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.06374898552894592},{"word":"few","start":29.140001,"end":29.300001,"confidence":1.0,"punctuated_word":"few","sentiment":"neutral","sentiment_score":0.04621820151805878},{"word":"months","start":29.300001,"end":29.54,"confidence":1.0,"punctuated_word":"months","sentiment":"neutral","sentiment_score":0.04070192202925682},{"word":"ago","start":29.54,"end":29.86,"confidence":1.0,"punctuated_word":"ago","sentiment":"neutral","sentiment_score":0.04260428249835968},{"word":"if","start":29.86,"end":30.36,"confidence":0.4802246,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.04515637457370758},{"word":"you","start":30.740002,"end":30.900002,"confidence":0.8798828,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04105551540851593},{"word":"still","start":30.900002,"end":31.140001,"confidence":0.9980469,"punctuated_word":"still","sentiment":"neutral","sentiment_score":0.026131780818104744},{"word":"remember","start":31.140001,"end":31.640001,"confidence":0.8964844,"punctuated_word":"remember.","sentiment":"neutral","sentiment_score":0.05184152349829674},{"word":"and","start":32.02,"end":32.34,"confidence":0.99902344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.08713456988334656},{"word":"i","start":32.34,"end":32.5,"confidence":0.88427734,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.10448593646287918},{"word":"have","start":32.5,"end":32.66,"confidence":0.6064453,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.08643372356891632},{"word":"sent","start":32.66,"end":32.9,"confidence":0.99902344,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":0.10876008123159409},{"word":"you","start":32.9,"end":33.06,"confidence":0.7998047,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.12330222129821776},{"word":"our","start":33.06,"end":33.3,"confidence":0.60498047,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.11270309239625932},{"word":"email","start":33.3,"end":33.8,"confidence":1.0,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.1135646626353264},{"word":"about","start":34.9,"end":35.22,"confidence":0.98828125,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.09764665365219116},{"word":"our","start":35.22,"end":35.54,"confidence":0.9970703,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.11291433125734328},{"word":"compliance","start":35.54,"end":36.04,"confidence":0.95703125,"punctuated_word":"compliance","sentiment":"neutral","sentiment_score":0.09698696434497832},{"word":"ready","start":36.1,"end":36.6,"confidence":0.90625,"punctuated_word":"ready","sentiment":"neutral","sentiment_score":0.10455887764692308},{"word":"ai","start":36.66,"end":36.98,"confidence":0.9838867,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.1142328605055809},{"word":"mdr","start":36.98,"end":37.46,"confidence":0.91381836,"punctuated_word":"MDR","sentiment":"neutral","sentiment_score":0.08027611672878265},{"word":"platform","start":37.46,"end":37.96,"confidence":0.86621094,"punctuated_word":"platform.","sentiment":"neutral","sentiment_score":0.10022643208503725},{"word":"and","start":38.74,"end":39.06,"confidence":0.99902344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.0973653644323349},{"word":"i","start":39.06,"end":39.22,"confidence":0.9741211,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.1281197965145111},{"word":"just","start":39.22,"end":39.46,"confidence":0.78271484,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.12386481463909148},{"word":"wanted","start":39.46,"end":39.78,"confidence":1.0,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.12078575044870377},{"word":"to","start":39.78,"end":39.940002,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1251586377620697},{"word":"follow-up","start":39.940002,"end":40.34,"confidence":1.0,"punctuated_word":"follow-up","sentiment":"neutral","sentiment_score":0.14239506423473358},{"word":"and","start":40.34,"end":40.5,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.11721871048212051},{"word":"see","start":40.5,"end":40.74,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.1345931738615036},{"word":"if","start":40.74,"end":40.965,"confidence":0.99902344,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.10961462557315826},{"word":"now","start":41.045002,"end":41.365,"confidence":1.0,"punctuated_word":"now","sentiment":"neutral","sentiment_score":0.10004106163978577},{"word":"might","start":41.365,"end":41.445,"confidence":0.99902344,"punctuated_word":"might","sentiment":"neutral","sentiment_score":0.1342649757862091},{"word":"be","start":41.445,"end":41.685,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.11719633638858797},{"word":"a","start":41.685,"end":41.765,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.11484234035015106},{"word":"better","start":41.765,"end":42.085,"confidence":1.0,"punctuated_word":"better","sentiment":"neutral","sentiment_score":0.08780541270971298},{"word":"time","start":42.085,"end":42.245,"confidence":0.99902344,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.14006932079792023},{"word":"to","start":42.245,"end":42.485,"confidence":0.9902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1133347600698471},{"word":"schedule","start":42.485,"end":42.805,"confidence":1.0,"punctuated_word":"schedule","sentiment":"neutral","sentiment_score":0.1434507966041565},{"word":"a","start":42.805,"end":42.885,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1408725380897522},{"word":"quick","start":42.885,"end":43.205,"confidence":1.0,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.1344502568244934},{"word":"demo","start":43.205,"end":43.605,"confidence":0.9904785,"punctuated_word":"demo,","sentiment":"neutral","sentiment_score":0.1243075579404831},{"word":"madonna","start":43.605,"end":44.105,"confidence":0.7819824,"punctuated_word":"Madonna.","sentiment":"neutral","sentiment_score":0.08483363687992096},{"word":"oh","start":54.72,"end":54.96,"confidence":0.9814453,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.10928022861480712},{"word":"i","start":54.96,"end":55.280003,"confidence":0.9970703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.09474268555641174},{"word":"see","start":55.280003,"end":55.780003,"confidence":0.9995117,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":-0.08169503509998322},{"word":"alright","start":56.64,"end":57.120003,"confidence":0.8977051,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":-0.10442353785037994},{"word":"well","start":57.120003,"end":57.620003,"confidence":0.9428711,"punctuated_word":"Well","sentiment":"neutral","sentiment_score":-0.16664446890354156},{"word":"oh","start":62.800003,"end":62.96,"confidence":0.90722656,"punctuated_word":"oh,","sentiment":"neutral","sentiment_score":-0.06913022696971893},{"word":"it's","start":62.96,"end":63.2,"confidence":0.99902344,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.031652286648750305},{"word":"alright","start":63.2,"end":63.52,"confidence":0.9897461,"punctuated_word":"alright,","sentiment":"neutral","sentiment_score":0.020439615473151207},{"word":"madonna","start":63.52,"end":64.0,"confidence":0.9511719,"punctuated_word":"Madonna.","sentiment":"neutral","sentiment_score":0.013850776478648186},{"word":"you","start":64.0,"end":64.16,"confidence":0.99316406,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.00308094173669815},{"word":"know","start":64.16,"end":64.4,"confidence":0.9555664,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.0008480660617351532},{"word":"i'm","start":64.4,"end":64.56,"confidence":0.98413086,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.02000243589282036},{"word":"i'm","start":64.56,"end":64.64,"confidence":0.84936523,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.016311466693878174},{"word":"just","start":64.64,"end":65.12,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.011643096804618835},{"word":"checking","start":65.12,"end":65.44,"confidence":0.92089844,"punctuated_word":"checking","sentiment":"neutral","sentiment_score":0.011517859995365145},{"word":"back","start":65.44,"end":65.68,"confidence":0.99902344,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.005382411181926727},{"word":"on","start":65.68,"end":65.92,"confidence":0.87841797,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.008106499910354614},{"word":"you","start":65.92,"end":66.16,"confidence":0.88964844,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.011301331222057344},{"word":"to","start":66.16,"end":66.4,"confidence":0.99121094,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.014413699507713318},{"word":"find","start":66.4,"end":66.64,"confidence":1.0,"punctuated_word":"find","sentiment":"neutral","sentiment_score":-0.0012963488698005676},{"word":"out","start":66.64,"end":66.96,"confidence":0.8703613,"punctuated_word":"out.","sentiment":"neutral","sentiment_score":-0.020474521443247795},{"word":"but","start":66.96,"end":67.46,"confidence":0.7529297,"punctuated_word":"But,","sentiment":"neutral","sentiment_score":-0.006320890039205551},{"word":"yeah","start":67.6,"end":68.1,"confidence":0.9152832,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":0.006794344633817673},{"word":"guess","start":68.765,"end":69.165,"confidence":0.7416992,"punctuated_word":"guess","sentiment":"neutral","sentiment_score":0.006150588393211365},{"word":"that","start":69.165,"end":69.405,"confidence":0.5048828,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.00444146990776062},{"word":"would","start":69.405,"end":69.564995,"confidence":0.92333984,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.000622965395450592},{"word":"be","start":69.564995,"end":69.645,"confidence":0.99902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.017414286732673645},{"word":"it","start":69.645,"end":69.965,"confidence":0.9980469,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.008801229298114777},{"word":"i","start":69.965,"end":70.045,"confidence":0.51660156,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.1375422477722168},{"word":"just","start":70.045,"end":70.365,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.17040777206420898},{"word":"wanna","start":70.365,"end":70.524994,"confidence":0.9863281,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.22693265974521637},{"word":"thank","start":70.524994,"end":70.765,"confidence":1.0,"punctuated_word":"thank","sentiment":"neutral","sentiment_score":0.27291789650917053},{"word":"you","start":70.765,"end":70.924995,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2874492108821869},{"word":"for","start":70.924995,"end":71.085,"confidence":1.0,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.372502475976944},{"word":"your","start":71.085,"end":71.405,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.307927668094635},{"word":"time","start":71.405,"end":71.884995,"confidence":1.0,"punctuated_word":"time.","sentiment":"positive","sentiment_score":0.3377349078655243},{"word":"take","start":71.884995,"end":72.204994,"confidence":0.99902344,"punctuated_word":"Take","sentiment":"neutral","sentiment_score":0.010168515145778656},{"word":"care","start":72.204994,"end":72.704994,"confidence":1.0,"punctuated_word":"care.","sentiment":"neutral","sentiment_score":0.0654030442237854},{"word":"you","start":75.405,"end":75.645,"confidence":0.9472656,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.23670640587806704},{"word":"too","start":75.645,"end":76.145,"confidence":0.99365234,"punctuated_word":"too.","sentiment":"neutral","sentiment_score":0.23721911013126373}],"paragraphs":{"transcript":"\nOh, hi, Madonna. It's Andrew from vigilance AI. Did I caught you in a bad time? Oh, yes. I'm sorry.\n\nYeah. Well, Madonna, we're I'm from Vigilance AI. You know, if you remember, I was I I actually called you a few months ago if you still remember. And I have sent you our email about our compliance ready AI MDR platform. And I just wanted to follow-up and see if now might be a better time to schedule a quick demo, Madonna.\n\nOh, I see. Alright. Well oh, it's alright, Madonna. You know, I'm I'm just checking back on you to find out. But, yeah, guess that would be it.\n\nI just wanna thank you for your time. Take care. You too.","paragraphs":[{"sentences":[{"text":"Oh, hi, Madonna.","start":6.3999996,"end":7.7,"sentiment":"neutral","sentiment_score":0.026616039996345837},{"text":"It's Andrew from vigilance AI.","start":7.8399997,"end":10.179999,"sentiment":"neutral","sentiment_score":0.03232349492609501},{"text":"Did I caught you in a bad time?","start":10.559999,"end":12.195,"sentiment":"neutral","sentiment_score":-0.16368929110467434},{"text":"Oh, yes.","start":18.195,"end":19.015,"sentiment":"neutral","sentiment_score":0.014641765505075455},{"text":"I'm sorry.","start":19.474998,"end":20.215,"sentiment":"neutral","sentiment_score":-0.051598578691482544}],"sentiment":"neutral","sentiment_score":-0.057098118029534815,"num_words":20,"start":6.3999996,"end":20.215},{"sentences":[{"text":"Yeah.","start":21.154999,"end":21.654999,"sentiment":"neutral","sentiment_score":0.012788302265107632},{"text":"Well, Madonna, we're I'm from Vigilance AI.","start":21.955,"end":24.994999,"sentiment":"neutral","sentiment_score":0.05431062674948147},{"text":"You know, if you remember, I was I I actually called you a few months ago if you still remember.","start":24.994999,"end":31.640001,"sentiment":"neutral","sentiment_score":0.05170832118019462},{"text":"And I have sent you our email about our compliance ready AI MDR platform.","start":32.02,"end":37.96,"sentiment":"neutral","sentiment_score":0.10308760883552688},{"text":"And I just wanted to follow-up and see if now might be a better time to schedule a quick demo, Madonna.","start":38.74,"end":44.105,"sentiment":"neutral","sentiment_score":0.1206945205728213}],"sentiment":"neutral","sentiment_score":0.08579270744193641,"num_words":63,"start":21.154999,"end":44.105},{"sentences":[{"text":"Oh, I see.","start":54.72,"end":55.780003,"sentiment":"neutral","sentiment_score":-0.09523931642373402},{"text":"Alright.","start":56.64,"end":57.120003,"sentiment":"neutral","sentiment_score":-0.10442353785037994},{"text":"Well oh, it's alright, Madonna.","start":57.120003,"end":64.0,"sentiment":"neutral","sentiment_score":-0.046627318114042283},{"text":"You know, I'm I'm just checking back on you to find out.","start":64.0,"end":66.96,"sentiment":"neutral","sentiment_score":-0.007406833736846845},{"text":"But, yeah, guess that would be it.","start":66.96,"end":69.965,"sentiment":"neutral","sentiment_score":-0.0010076356785637991}],"sentiment":"neutral","sentiment_score":-0.025686197581567934,"num_words":28,"start":54.72,"end":69.965},{"sentences":[{"text":"I just wanna thank you for your time.","start":69.965,"end":71.884995,"sentiment":"neutral","sentiment_score":0.26417685486376286},{"text":"Take care.","start":71.884995,"end":72.704994,"sentiment":"neutral","sentiment_score":0.03778577968478203},{"text":"You too.","start":75.405,"end":76.145,"sentiment":"neutral","sentiment_score":0.23696275800466537}],"sentiment":"neutral","sentiment_score":0.2219093261907498,"num_words":12,"start":69.965,"end":76.145}]}}]},{"alternatives":[{"transcript":"Hi. This is Madonna. Hello? Yes. It's actually work fine. I'm working. Where are you calling from? I I I'm not I can't comment on anything for that. I'm not in a position to do that. You'd have to contact our head office. Yeah. I I can't make any decisions on things like that. That's not my my role. No. Thank you so much. Have a good one. Thanks. Bye.","confidence":0.99609375,"words":[{"word":"hi","start":0.48,"end":0.71999997,"confidence":0.9279785,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.033309757709503174},{"word":"this","start":0.71999997,"end":0.96,"confidence":0.9970703,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.032948337495326996},{"word":"is","start":0.96,"end":1.46,"confidence":0.9970703,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.030051954090595245},{"word":"madonna","start":4.24,"end":4.56,"confidence":0.98168945,"punctuated_word":"Madonna.","sentiment":"neutral","sentiment_score":0.03654899820685387},{"word":"hello","start":4.56,"end":5.06,"confidence":0.94091797,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.023870784789323807},{"word":"yes","start":13.365,"end":13.684999,"confidence":0.97387695,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.12462973594665527},{"word":"it's","start":13.684999,"end":13.925,"confidence":0.99853516,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.23270925879478457},{"word":"actually","start":13.925,"end":14.405,"confidence":0.99609375,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.2978017330169678},{"word":"work","start":14.405,"end":14.725,"confidence":0.52441406,"punctuated_word":"work","sentiment":"neutral","sentiment_score":0.27382034063339233},{"word":"fine","start":14.725,"end":15.225,"confidence":0.80615234,"punctuated_word":"fine.","sentiment":"positive","sentiment_score":0.3386017978191376},{"word":"i'm","start":15.365,"end":15.764999,"confidence":0.923584,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.34878605604171753},{"word":"working","start":15.764999,"end":16.265,"confidence":0.9975586,"punctuated_word":"working.","sentiment":"neutral","sentiment_score":0.2178884744644165},{"word":"where","start":18.485,"end":18.725,"confidence":0.87597656,"punctuated_word":"Where","sentiment":"neutral","sentiment_score":0.0007692351937294006},{"word":"are","start":18.725,"end":18.885,"confidence":0.8613281,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.000391591340303421},{"word":"you","start":18.885,"end":18.965,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.001287049613893032},{"word":"calling","start":18.965,"end":19.365,"confidence":1.0,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.004948006011545658},{"word":"from","start":19.365,"end":19.865,"confidence":0.99560547,"punctuated_word":"from?","sentiment":"neutral","sentiment_score":-0.0019124471582472324},{"word":"i","start":44.875,"end":44.954998,"confidence":0.62841797,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.06942656636238098},{"word":"i","start":44.954998,"end":45.195,"confidence":0.92089844,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.17162242531776428},{"word":"i'm","start":45.355,"end":45.434998,"confidence":0.99902344,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.19155322015285492},{"word":"not","start":45.434998,"end":45.594997,"confidence":0.99902344,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.24584811925888064},{"word":"i","start":45.754997,"end":45.995,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.30715620517730713},{"word":"can't","start":45.995,"end":46.495,"confidence":1.0,"punctuated_word":"can't","sentiment":"neutral","sentiment_score":-0.2848033308982849},{"word":"comment","start":47.114998,"end":47.515,"confidence":0.8105469,"punctuated_word":"comment","sentiment":"neutral","sentiment_score":-0.28025785088539124},{"word":"on","start":47.515,"end":47.754997,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.27878904342651367},{"word":"anything","start":47.754997,"end":48.155,"confidence":0.99902344,"punctuated_word":"anything","sentiment":"neutral","sentiment_score":-0.301369309425354},{"word":"for","start":48.155,"end":48.315,"confidence":0.9482422,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.3227420747280121},{"word":"that","start":48.315,"end":48.555,"confidence":0.98291016,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.31594935059547424},{"word":"i'm","start":48.555,"end":48.795,"confidence":0.875,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.29816097021102905},{"word":"not","start":48.795,"end":48.954998,"confidence":0.8828125,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.27476489543914795},{"word":"in","start":48.954998,"end":49.195,"confidence":0.95166016,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.27895843982696533},{"word":"a","start":49.195,"end":49.274998,"confidence":0.94140625,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2975362241268158},{"word":"position","start":49.274998,"end":49.754997,"confidence":1.0,"punctuated_word":"position","sentiment":"neutral","sentiment_score":-0.25668132305145264},{"word":"to","start":49.754997,"end":49.914997,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.28680458664894104},{"word":"do","start":49.914997,"end":50.074997,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.3249676823616028},{"word":"that","start":50.074997,"end":50.394997,"confidence":0.9995117,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.2978343367576599},{"word":"you'd","start":50.394997,"end":50.714996,"confidence":0.9970703,"punctuated_word":"You'd","sentiment":"neutral","sentiment_score":-0.22211048007011416},{"word":"have","start":50.714996,"end":50.875,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.19326049089431763},{"word":"to","start":50.875,"end":50.954998,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.17910340428352356},{"word":"contact","start":50.954998,"end":51.434998,"confidence":1.0,"punctuated_word":"contact","sentiment":"neutral","sentiment_score":-0.1666102111339569},{"word":"our","start":51.434998,"end":51.594997,"confidence":0.9404297,"punctuated_word":"our","sentiment":"neutral","sentiment_score":-0.16496260464191437},{"word":"head","start":51.594997,"end":51.835,"confidence":0.99609375,"punctuated_word":"head","sentiment":"neutral","sentiment_score":-0.18176241219043732},{"word":"office","start":51.835,"end":52.335,"confidence":1.0,"punctuated_word":"office.","sentiment":"neutral","sentiment_score":-0.17524343729019165},{"word":"yeah","start":56.07,"end":56.39,"confidence":0.8874512,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.08808280527591705},{"word":"i","start":56.39,"end":56.71,"confidence":0.9941406,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.11994300782680511},{"word":"i","start":56.71,"end":56.87,"confidence":0.9223633,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1929180920124054},{"word":"can't","start":56.87,"end":57.19,"confidence":0.9995117,"punctuated_word":"can't","sentiment":"neutral","sentiment_score":-0.18803565204143524},{"word":"make","start":57.19,"end":57.35,"confidence":1.0,"punctuated_word":"make","sentiment":"neutral","sentiment_score":-0.2671816945075989},{"word":"any","start":57.35,"end":57.67,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.3165825307369232},{"word":"decisions","start":57.67,"end":58.17,"confidence":0.99121094,"punctuated_word":"decisions","sentiment":"neutral","sentiment_score":-0.2648361623287201},{"word":"on","start":58.309998,"end":58.39,"confidence":0.68652344,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.30793067812919617},{"word":"things","start":58.39,"end":58.629997,"confidence":1.0,"punctuated_word":"things","sentiment":"neutral","sentiment_score":-0.24363884329795835},{"word":"like","start":58.629997,"end":58.87,"confidence":0.9980469,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.23671740293502808},{"word":"that","start":58.87,"end":59.35,"confidence":0.8347168,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.2602224051952362},{"word":"that's","start":59.35,"end":59.589996,"confidence":0.6748047,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.2985811233520508},{"word":"not","start":59.589996,"end":59.91,"confidence":0.9838867,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.2855212986469269},{"word":"my","start":59.91,"end":60.41,"confidence":0.9658203,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.32088300585746765},{"word":"my","start":60.55,"end":60.789997,"confidence":0.9951172,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.3197384476661682},{"word":"role","start":60.789997,"end":61.289997,"confidence":0.99853516,"punctuated_word":"role.","sentiment":"neutral","sentiment_score":-0.286056250333786},{"word":"no","start":72.19293,"end":72.51293,"confidence":0.8664551,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.003004632890224457},{"word":"thank","start":72.51293,"end":72.75294,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.3837957978248596},{"word":"you","start":72.75294,"end":72.992935,"confidence":1.0,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.41780176758766174},{"word":"so","start":72.992935,"end":73.23293,"confidence":0.99902344,"punctuated_word":"so","sentiment":"positive","sentiment_score":0.5110918283462524},{"word":"much","start":73.23293,"end":73.47293,"confidence":0.9995117,"punctuated_word":"much.","sentiment":"positive","sentiment_score":0.4400711357593536},{"word":"have","start":73.47293,"end":73.71294,"confidence":1.0,"punctuated_word":"Have","sentiment":"positive","sentiment_score":0.5608474612236023},{"word":"a","start":73.71294,"end":73.79294,"confidence":0.99902344,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.5620352029800415},{"word":"good","start":73.79294,"end":73.952934,"confidence":1.0,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.5306034684181213},{"word":"one","start":73.952934,"end":74.452934,"confidence":1.0,"punctuated_word":"one.","sentiment":"positive","sentiment_score":0.4727400541305542},{"word":"thanks","start":76.352936,"end":76.672935,"confidence":0.9926758,"punctuated_word":"Thanks.","sentiment":"neutral","sentiment_score":0.317829430103302},{"word":"bye","start":76.672935,"end":77.172935,"confidence":0.99560547,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.11881794780492784}],"paragraphs":{"transcript":"\nHi. This is Madonna. Hello? Yes. It's actually work fine.\n\nI'm working. Where are you calling from? I I I'm not I can't comment on anything for that. I'm not in a position to do that. You'd have to contact our head office.\n\nYeah. I I can't make any decisions on things like that. That's not my my role. No. Thank you so much.\n\nHave a good one. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.48,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.033309757709503174},{"text":"This is Madonna.","start":0.71999997,"end":4.56,"sentiment":"neutral","sentiment_score":0.033183096597592034},{"text":"Hello?","start":4.56,"end":5.06,"sentiment":"neutral","sentiment_score":0.023870784789323807},{"text":"Yes.","start":13.365,"end":13.684999,"sentiment":"neutral","sentiment_score":0.12462973594665527},{"text":"It's actually work fine.","start":13.684999,"end":15.225,"sentiment":"neutral","sentiment_score":0.28573328256607056}],"sentiment":"neutral","sentiment_score":0.14242926985025406,"num_words":10,"start":0.48,"end":15.225},{"sentences":[{"text":"I'm working.","start":15.365,"end":16.265,"sentiment":"neutral","sentiment_score":0.283337265253067},{"text":"Where are you calling from?","start":18.485,"end":19.865,"sentiment":"neutral","sentiment_score":0.0009400504641234875},{"text":"I I I'm not I can't comment on anything for that.","start":44.875,"end":48.555,"sentiment":"neutral","sentiment_score":-0.2517743178389289},{"text":"I'm not in a position to do that.","start":48.555,"end":50.394997,"sentiment":"neutral","sentiment_score":-0.2894635573029518},{"text":"You'd have to contact our head office.","start":50.394997,"end":52.335,"sentiment":"neutral","sentiment_score":-0.1832932915006365}],"sentiment":"neutral","sentiment_score":-0.17566376400998596,"num_words":33,"start":15.365,"end":52.335},{"sentences":[{"text":"Yeah.","start":56.07,"end":56.39,"sentiment":"neutral","sentiment_score":-0.08808280527591705},{"text":"I I can't make any decisions on things like that.","start":56.39,"end":59.35,"sentiment":"neutral","sentiment_score":-0.23980064690113068},{"text":"That's not my my role.","start":59.35,"end":61.289997,"sentiment":"neutral","sentiment_score":-0.30215602517127993},{"text":"No.","start":72.19293,"end":72.51293,"sentiment":"neutral","sentiment_score":-0.003004632890224457},{"text":"Thank you so much.","start":72.51293,"end":73.47293,"sentiment":"positive","sentiment_score":0.43819013237953186}],"sentiment":"neutral","sentiment_score":-0.10700540492932002,"num_words":21,"start":56.07,"end":73.47293},{"sentences":[{"text":"Have a good one.","start":73.47293,"end":74.452934,"sentiment":"positive","sentiment_score":0.5315565466880798},{"text":"Thanks.","start":76.352936,"end":76.672935,"sentiment":"neutral","sentiment_score":0.317829430103302},{"text":"Bye.","start":76.672935,"end":77.172935,"sentiment":"neutral","sentiment_score":0.11881794780492784}],"sentiment":"positive","sentiment_score":0.4271455941100915,"num_words":6,"start":73.47293,"end":77.172935}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Madonna. Hello?\n\nChannel 0: Oh, hi, Madonna. It's Andrew from vigilance AI. Did I caught you in a bad time?\n\nChannel 1: Yes. It's actually work fine. I'm working.\n\nChannel 0: Oh,\n\nChannel 1: Where\n\nChannel 0: yes.\n\nChannel 1: are you calling from?\n\nChannel 0: I'm sorry. Yeah. Well, Madonna, we're I'm from Vigilance AI. You know, if you remember, I was I I actually called you a few months ago if you still remember. And I have sent you our email about our compliance ready AI MDR platform.\n\nAnd I just wanted to follow-up and see if now might be a better time to schedule a quick demo, Madonna.\n\nChannel 1: I I I'm not I can't comment on anything for that. I'm not in a position to do that. You'd have to contact our head office.\n\nChannel 0: Oh, I see.\n\nChannel 1: Yeah. I\n\nChannel 0: Alright.\n\nChannel 1: I can't\n\nChannel 0: Well\n\nChannel 1: make any decisions on things like that. That's not my my role.\n\nChannel 0: oh, it's alright, Madonna. You know, I'm I'm just checking back on you to find out. But, yeah, guess that would be it. I just wanna thank you for your time. Take\n\nChannel 1: No.\n\nChannel 0: care.\n\nChannel 1: Thank you so much. Have a good one.\n\nChannel 0: You too.\n\nChannel 1: Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.48,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.033309757709503174},{"text":"This is Madonna.","start":0.71999997,"end":4.56,"sentiment":"neutral","sentiment_score":0.033183096597592034},{"text":"Hello?","start":4.56,"end":5.06,"sentiment":"neutral","sentiment_score":0.023870784789323807}],"sentiment":"neutral","sentiment_score":0.03134596645832062,"channel":1,"num_words":5,"start":0.48,"end":5.06},{"sentences":[{"text":"Oh, hi, Madonna.","start":6.3999996,"end":7.7,"sentiment":"neutral","sentiment_score":0.026616039996345837},{"text":"It's Andrew from vigilance AI.","start":7.8399997,"end":10.179999,"sentiment":"neutral","sentiment_score":0.03232349492609501},{"text":"Did I caught you in a bad time?","start":10.559999,"end":12.195,"sentiment":"neutral","sentiment_score":-0.16368929110467434}],"sentiment":"neutral","sentiment_score":-0.06675304588861763,"channel":0,"num_words":16,"start":6.3999996,"end":12.195},{"sentences":[{"text":"Yes.","start":13.365,"end":13.684999,"sentiment":"neutral","sentiment_score":0.12462973594665527},{"text":"It's actually work fine.","start":13.684999,"end":15.225,"sentiment":"neutral","sentiment_score":0.28573328256607056},{"text":"I'm working.","start":15.365,"end":16.265,"sentiment":"neutral","sentiment_score":0.283337265253067}],"sentiment":"neutral","sentiment_score":0.26203391381672453,"channel":1,"num_words":7,"start":13.365,"end":16.265},{"sentences":[{"text":"Oh,","start":18.195,"end":18.515,"sentiment":"neutral","sentiment_score":0.020581962540745735}],"sentiment":"neutral","sentiment_score":0.020581962540745735,"channel":0,"num_words":1,"start":18.195,"end":18.515},{"sentences":[{"text":"Where","start":18.485,"end":18.725,"sentiment":"neutral","sentiment_score":0.0007692351937294006}],"sentiment":"neutral","sentiment_score":0.0007692351937294006,"channel":1,"num_words":1,"start":18.485,"end":18.725},{"sentences":[{"text":"yes.","start":18.515,"end":19.015,"sentiment":"neutral","sentiment_score":0.008701568469405174}],"sentiment":"neutral","sentiment_score":0.008701568469405174,"channel":0,"num_words":1,"start":18.515,"end":19.015},{"sentences":[{"text":"are you calling from?","start":18.725,"end":19.865,"sentiment":"neutral","sentiment_score":0.0009827542817220092}],"sentiment":"neutral","sentiment_score":0.0009827542817220092,"channel":1,"num_words":4,"start":18.725,"end":19.865},{"sentences":[{"text":"I'm sorry.","start":19.474998,"end":20.215,"sentiment":"neutral","sentiment_score":-0.051598578691482544},{"text":"Yeah.","start":21.154999,"end":21.654999,"sentiment":"neutral","sentiment_score":0.012788302265107632},{"text":"Well, Madonna, we're I'm from Vigilance AI.","start":21.955,"end":24.994999,"sentiment":"neutral","sentiment_score":0.05431062674948147},{"text":"You know, if you remember, I was I I actually called you a few months ago if you still remember.","start":24.994999,"end":31.640001,"sentiment":"neutral","sentiment_score":0.05170832118019462},{"text":"And I have sent you our email about our compliance ready AI MDR platform.","start":32.02,"end":37.96,"sentiment":"neutral","sentiment_score":0.10308760883552688}],"sentiment":"neutral","sentiment_score":0.06288996544158594,"channel":0,"num_words":44,"start":19.474998,"end":37.96},{"sentences":[{"text":"And I just wanted to follow-up and see if now might be a better time to schedule a quick demo, Madonna.","start":38.74,"end":44.105,"sentiment":"neutral","sentiment_score":0.1206945205728213}],"sentiment":"neutral","sentiment_score":0.1206945205728213,"channel":0,"num_words":21,"start":38.74,"end":44.105},{"sentences":[{"text":"I I I'm not I can't comment on anything for that.","start":44.875,"end":48.555,"sentiment":"neutral","sentiment_score":-0.2517743178389289},{"text":"I'm not in a position to do that.","start":48.555,"end":50.394997,"sentiment":"neutral","sentiment_score":-0.2894635573029518},{"text":"You'd have to contact our head office.","start":50.394997,"end":52.335,"sentiment":"neutral","sentiment_score":-0.1832932915006365}],"sentiment":"neutral","sentiment_score":-0.24493380750601107,"channel":1,"num_words":26,"start":44.875,"end":52.335},{"sentences":[{"text":"Oh, I see.","start":54.72,"end":55.780003,"sentiment":"neutral","sentiment_score":-0.09523931642373402}],"sentiment":"neutral","sentiment_score":-0.09523931642373402,"channel":0,"num_words":3,"start":54.72,"end":55.780003},{"sentences":[{"text":"Yeah.","start":56.07,"end":56.39,"sentiment":"neutral","sentiment_score":-0.08808280527591705},{"text":"I","start":56.39,"end":56.71,"sentiment":"neutral","sentiment_score":-0.11994300782680511}],"sentiment":"neutral","sentiment_score":-0.10401290655136108,"channel":1,"num_words":2,"start":56.07,"end":56.71},{"sentences":[{"text":"Alright.","start":56.64,"end":57.120003,"sentiment":"neutral","sentiment_score":-0.10442353785037994}],"sentiment":"neutral","sentiment_score":-0.10442353785037994,"channel":0,"num_words":1,"start":56.64,"end":57.120003},{"sentences":[{"text":"I can't","start":56.71,"end":57.19,"sentiment":"neutral","sentiment_score":-0.19047687202692032}],"sentiment":"neutral","sentiment_score":-0.19047687202692032,"channel":1,"num_words":2,"start":56.71,"end":57.19},{"sentences":[{"text":"Well","start":57.120003,"end":57.620003,"sentiment":"neutral","sentiment_score":-0.16664446890354156}],"sentiment":"neutral","sentiment_score":-0.16664446890354156,"channel":0,"num_words":1,"start":57.120003,"end":57.620003},{"sentences":[{"text":"make any decisions on things like that.","start":57.19,"end":59.35,"sentiment":"neutral","sentiment_score":-0.2710156738758087},{"text":"That's not my my role.","start":59.35,"end":61.289997,"sentiment":"neutral","sentiment_score":-0.30215602517127993}],"sentiment":"neutral","sentiment_score":-0.2839908202489217,"channel":1,"num_words":12,"start":57.19,"end":61.289997},{"sentences":[{"text":"oh, it's alright, Madonna.","start":62.800003,"end":64.0,"sentiment":"neutral","sentiment_score":-0.01662303041666746},{"text":"You know, I'm I'm just checking back on you to find out.","start":64.0,"end":66.96,"sentiment":"neutral","sentiment_score":-0.007406833736846845},{"text":"But, yeah, guess that would be it.","start":66.96,"end":69.965,"sentiment":"neutral","sentiment_score":-0.0010076356785637991},{"text":"I just wanna thank you for your time.","start":69.965,"end":71.884995,"sentiment":"neutral","sentiment_score":0.26417685486376286},{"text":"Take","start":71.884995,"end":72.204994,"sentiment":"neutral","sentiment_score":0.010168515145778656}],"sentiment":"neutral","sentiment_score":0.061286118056159467,"channel":0,"num_words":32,"start":62.800003,"end":72.204994},{"sentences":[{"text":"No.","start":72.19293,"end":72.51293,"sentiment":"neutral","sentiment_score":-0.003004632890224457}],"sentiment":"neutral","sentiment_score":-0.003004632890224457,"channel":1,"num_words":1,"start":72.19293,"end":72.51293},{"sentences":[{"text":"care.","start":72.204994,"end":72.704994,"sentiment":"neutral","sentiment_score":0.0654030442237854}],"sentiment":"neutral","sentiment_score":0.0654030442237854,"channel":0,"num_words":1,"start":72.204994,"end":72.704994},{"sentences":[{"text":"Thank you so much.","start":72.51293,"end":73.47293,"sentiment":"positive","sentiment_score":0.43819013237953186},{"text":"Have a good one.","start":73.47293,"end":74.452934,"sentiment":"positive","sentiment_score":0.5315565466880798}],"sentiment":"positive","sentiment_score":0.48487333953380585,"channel":1,"num_words":8,"start":72.51293,"end":74.452934},{"sentences":[{"text":"You too.","start":75.405,"end":76.145,"sentiment":"neutral","sentiment_score":0.23696275800466537}],"sentiment":"neutral","sentiment_score":0.23696275800466537,"channel":0,"num_words":2,"start":75.405,"end":76.145},{"sentences":[{"text":"Thanks.","start":76.352936,"end":76.672935,"sentiment":"neutral","sentiment_score":0.317829430103302},{"text":"Bye.","start":76.672935,"end":77.172935,"sentiment":"neutral","sentiment_score":0.11881794780492784}],"sentiment":"neutral","sentiment_score":0.21832368895411491,"channel":1,"num_words":2,"start":76.352936,"end":77.172935}]},"summary":{"result":"success","short":"An agent from vigilance AI called a customer named developers to follow up on their compliance ready AI MDR platform. The customer, developers, had previously sent an email about the platform and the agent offered to schedule a demo, but the customer declined and asked to be contacted by their head office. The agent thanked the customer for their time and ended the call."},"intents":{"segments":[{"text":"Well, Madonna, we're I'm from Vigilance AI. You know, if you remember, I was I I actually called you a few months ago if you still remember. And I have sent you our email about our compliance ready AI MDR platform. And I just wanted to follow-up and see if now might be a better time to schedule a quick demo, Madonna.","start_word":38,"end_word":99,"intents":[{"intent":"Schedule demo","confidence_score":0.38114214}]}]},"sentiments":{"segments":[{"text":"Hi. This is Madonna. Hello? Oh, hi, Madonna. It's Andrew from vigilance AI. Did I caught you in a bad time? Yes. It's actually work fine. I'm working. Oh, Where yes. are you calling from? I'm sorry. Yeah. Well, Madonna, we're I'm from Vigilance AI. You know, if you remember, I was I I actually called you a few months ago if you still remember. And I have sent you our email about our compliance ready AI MDR platform. And I just wanted to follow-up and see if now might be a better time to schedule a quick demo, Madonna. I I I'm not I can't comment on anything for that. I'm not in a position to do that. You'd have to contact our head office. Oh, I see. Yeah. I Alright. I can't Well make any decisions on things like that. That's not my my role. oh, it's alright, Madonna. You know, I'm I'm just checking back on you to find out. But, yeah, guess that would be it. I just wanna thank you for your time. Take No. care.","start_word":0,"end_word":180,"sentiment":"neutral","sentiment_score":-0.01268055196851492},{"text":"Thank you so much. Have a good one.","start_word":181,"end_word":188,"sentiment":"positive","sentiment_score":0.48671212792396545},{"text":"You too. Thanks. Bye.","start_word":189,"end_word":192,"sentiment":"neutral","sentiment_score":0.22765079140663147}],"average":{"sentiment":"neutral","sentiment_score":0.011957219272752931}}}}