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The agent explains that Airtel is a separate company and does not have any phone numbers or numbers. The agent suggests the customer contact the local network and the call ends with pleasantries."},"intents":{"segments":[{"text":"check my just looking for my team still active or not active. I wanna I wanna recharge.","start_word":105,"end_word":121,"intents":[{"intent":"Request call back","confidence_score":0.0014513647}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.22798492014408112},{"text":"Good afternoon.","start_word":1,"end_word":2,"sentiment":"positive","sentiment_score":0.3664376139640808},{"text":"This is Airtel accounts. How may I help you today? Good afternoon. How are you? Is I'm good. air air cell service in India or here? No. This is Airtel Australia. What we do is to provide Internet services in Australia and a mobile plan services. So if you're pertaining about your Indian phone number, you Yeah. have to call Airtel India to get support. We're a separate company. Yep. Alright. Okay. Do you have any number? No. We don't have any phone number because we're not affiliated. We're a separate company. Okay. No worries. Thank you. Just wanted You're to welcome. check my just looking for my team still active or not active. I wanna I wanna recharge. Indian Mhmm. team in there. Yeah. Sure. You can contact the local network. Okay? Okay. No Alright. worries.","start_word":3,"end_word":139,"sentiment":"neutral","sentiment_score":0.02712130732834339},{"text":"Thank Thank you. Have a you. good one.","start_word":140,"end_word":147,"sentiment":"positive","sentiment_score":0.3516668677330017},{"text":"Bye You bye. too. Thanks. Bye bye.","start_word":148,"end_word":154,"sentiment":"neutral","sentiment_score":0.20396332442760468}],"average":{"sentiment":"neutral","sentiment_score":0.0611676884512616}}}}