{"metadata":{"transaction_key":"deprecated","request_id":"01a017ea-aa83-7982-890c-19c034bb7611","sha256":"769b09d34e37773596ee3db721539cd0723a2f0f2c76703e1b9163c7b112609c","created":"2026-08-19T02:47:31.566Z","duration":172.43994,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":370,"output_tokens":57},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":443,"output_tokens":443},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":443,"output_tokens":9}},"results":{"channels":[{"alternatives":[{"transcript":"Hello? Glenn Gould. Sorry. Who's speaking? Yep. Hello? I'm at okay. Okay. So we have sent you What are you looking for? Mhmm. Okay. Alright. Got you. No worries, man. We'll send you over. We'll go through it and send you over. Yep. I do I do have it rosshampton@sttelectrical.com.eu. Alright. No worries. We'll Thank you. Bye.","confidence":0.95703125,"words":[{"word":"hello","start":10.16,"end":10.4,"confidence":0.9543457,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.03128369152545929},{"word":"glenn","start":10.4,"end":10.719999,"confidence":0.3071289,"punctuated_word":"Glenn","sentiment":"neutral","sentiment_score":0.013258850201964378},{"word":"gould","start":10.719999,"end":11.04,"confidence":0.67749023,"punctuated_word":"Gould.","sentiment":"neutral","sentiment_score":0.0036918434780091047},{"word":"sorry","start":11.04,"end":11.36,"confidence":0.97436523,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.028815343976020813},{"word":"who's","start":11.36,"end":11.5199995,"confidence":0.96362305,"punctuated_word":"Who's","sentiment":"neutral","sentiment_score":-0.03163982555270195},{"word":"speaking","start":11.5199995,"end":12.015,"confidence":0.9748535,"punctuated_word":"speaking?","sentiment":"neutral","sentiment_score":-0.005924779921770096},{"word":"yep","start":38.190002,"end":38.690002,"confidence":0.85668945,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.023402944207191467},{"word":"hello","start":40.475,"end":40.975,"confidence":0.9729004,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.019514188170433044},{"word":"i'm","start":57.22,"end":57.46,"confidence":0.7583008,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.008881797082722187},{"word":"at","start":57.46,"end":57.96,"confidence":0.9760742,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.00935831479728222},{"word":"okay","start":60.1,"end":60.6,"confidence":0.9423828,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.020633520558476448},{"word":"okay","start":67.06,"end":67.56,"confidence":0.8935547,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.017962617799639702},{"word":"so","start":68.625,"end":68.865005,"confidence":0.9658203,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.01355911884456873},{"word":"we","start":68.865005,"end":69.185005,"confidence":0.9980469,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.014319578185677528},{"word":"have","start":69.185005,"end":69.505005,"confidence":0.9970703,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.012443969026207924},{"word":"sent","start":69.505005,"end":69.905,"confidence":0.9921875,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":0.009658114984631538},{"word":"you","start":69.905,"end":70.405,"confidence":0.9863281,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.007474209181964397},{"word":"what","start":80.705,"end":80.865005,"confidence":0.63964844,"punctuated_word":"What","sentiment":"neutral","sentiment_score":0.007187874987721443},{"word":"are","start":80.865005,"end":81.025,"confidence":0.9970703,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.005284018814563751},{"word":"you","start":81.025,"end":81.185,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.004986404441297054},{"word":"looking","start":81.185,"end":81.585,"confidence":0.99902344,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":0.002570830285549164},{"word":"for","start":81.585,"end":82.085,"confidence":0.99853516,"punctuated_word":"for?","sentiment":"neutral","sentiment_score":0.0059255692176520824},{"word":"mhmm","start":110.665,"end":111.09,"confidence":0.9785156,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.03932519629597664},{"word":"okay","start":132.495,"end":132.995,"confidence":0.84277344,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.011749979108572006},{"word":"alright","start":134.015,"end":134.515,"confidence":0.98535156,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.04205280542373657},{"word":"got","start":135.135,"end":135.375,"confidence":0.6459961,"punctuated_word":"Got","sentiment":"neutral","sentiment_score":0.05812932550907135},{"word":"you","start":135.375,"end":135.535,"confidence":0.52893066,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.06158266216516495},{"word":"no","start":135.535,"end":135.775,"confidence":0.68652344,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.1022922694683075},{"word":"worries","start":135.775,"end":136.095,"confidence":0.98657227,"punctuated_word":"worries,","sentiment":"neutral","sentiment_score":0.11125656962394714},{"word":"man","start":136.095,"end":136.495,"confidence":0.79248047,"punctuated_word":"man.","sentiment":"neutral","sentiment_score":0.12277090549468994},{"word":"we'll","start":136.495,"end":136.975,"confidence":0.8588867,"punctuated_word":"We'll","sentiment":"neutral","sentiment_score":0.14032498002052307},{"word":"send","start":136.975,"end":137.215,"confidence":0.95703125,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.10468821227550508},{"word":"you","start":137.215,"end":137.455,"confidence":0.9790039,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.08529052138328552},{"word":"over","start":137.455,"end":137.955,"confidence":0.8691406,"punctuated_word":"over.","sentiment":"neutral","sentiment_score":0.10961519181728364},{"word":"we'll","start":139.12999,"end":139.45,"confidence":0.9667969,"punctuated_word":"We'll","sentiment":"neutral","sentiment_score":0.13178128004074097},{"word":"go","start":139.45,"end":139.61,"confidence":0.9970703,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.14719773828983307},{"word":"through","start":139.61,"end":139.84999,"confidence":0.9873047,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.1224474161863327},{"word":"it","start":139.84999,"end":139.93,"confidence":0.9760742,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.0922347530722618},{"word":"and","start":139.93,"end":140.43,"confidence":0.7128906,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.10064693540334702},{"word":"send","start":142.33,"end":142.65,"confidence":0.94628906,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.07328779250383377},{"word":"you","start":142.65,"end":142.81,"confidence":0.98535156,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.07208823412656784},{"word":"over","start":142.81,"end":143.31,"confidence":0.94921875,"punctuated_word":"over.","sentiment":"neutral","sentiment_score":0.07615845650434494},{"word":"yep","start":150.65,"end":151.15,"confidence":0.9855957,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.024894073605537415},{"word":"i","start":151.61,"end":151.76999,"confidence":0.99121094,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.04047879576683045},{"word":"do","start":151.76999,"end":152.26999,"confidence":0.9243164,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.04435965418815613},{"word":"i","start":152.56999,"end":152.89,"confidence":0.96875,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0356474332511425},{"word":"do","start":152.89,"end":153.12999,"confidence":0.9980469,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.04455952346324921},{"word":"have","start":153.12999,"end":153.37,"confidence":0.9980469,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.0331779345870018},{"word":"it","start":153.37,"end":153.87,"confidence":0.8642578,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.029500454664230347},{"word":"rosshampton@sttelectrical.com.eu","start":156.525,"end":160.06499,"confidence":0.8631999,"punctuated_word":"rosshampton@sttelectrical.com.eu.","sentiment":"neutral","sentiment_score":0.03447047248482704},{"word":"alright","start":162.605,"end":163.105,"confidence":0.96972656,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.13251803815364838},{"word":"no","start":163.64499,"end":163.885,"confidence":0.88183594,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.14386732876300812},{"word":"worries","start":163.885,"end":164.36499,"confidence":0.92285156,"punctuated_word":"worries.","sentiment":"neutral","sentiment_score":0.18479973077774048},{"word":"we'll","start":164.36499,"end":164.86499,"confidence":0.71643066,"punctuated_word":"We'll","sentiment":"neutral","sentiment_score":0.2274537533521652},{"word":"thank","start":169.00493,"end":169.50493,"confidence":0.30395508,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.4468775689601898},{"word":"you","start":169.64493,"end":169.80493,"confidence":0.96484375,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.41539156436920166},{"word":"bye","start":169.80493,"end":170.30493,"confidence":0.6984863,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.2780478000640869}],"paragraphs":{"transcript":"\nHello? Glenn Gould. Sorry. Who's speaking? Yep.\n\nHello? I'm at okay. Okay. So we have sent you What are you looking for? Mhmm.\n\nOkay. Alright. Got you. No worries, man. We'll send you over.\n\nWe'll go through it and send you over. Yep. I do I do have it rosshampton@sttelectrical.com.eu. Alright. No worries.\n\nWe'll Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":10.16,"end":10.4,"sentiment":"neutral","sentiment_score":0.03128369152545929},{"text":"Glenn Gould.","start":10.4,"end":11.04,"sentiment":"neutral","sentiment_score":0.008475346839986742},{"text":"Sorry.","start":11.04,"end":11.36,"sentiment":"neutral","sentiment_score":-0.028815343976020813},{"text":"Who's speaking?","start":11.36,"end":12.015,"sentiment":"neutral","sentiment_score":-0.018782302737236023},{"text":"Yep.","start":38.190002,"end":38.690002,"sentiment":"neutral","sentiment_score":0.023402944207191467}],"sentiment":"neutral","sentiment_score":0.000751054280304483,"num_words":7,"start":10.16,"end":38.690002},{"sentences":[{"text":"Hello?","start":40.475,"end":40.975,"sentiment":"neutral","sentiment_score":0.019514188170433044},{"text":"I'm at okay.","start":57.22,"end":60.6,"sentiment":"neutral","sentiment_score":0.012957877479493618},{"text":"Okay.","start":67.06,"end":67.56,"sentiment":"neutral","sentiment_score":0.017962617799639702},{"text":"So we have sent you What are you looking for?","start":68.625,"end":82.085,"sentiment":"neutral","sentiment_score":0.008340968796983362},{"text":"Mhmm.","start":110.665,"end":111.09,"sentiment":"neutral","sentiment_score":-0.03932519629597664}],"sentiment":"neutral","sentiment_score":0.007527183130150661,"num_words":16,"start":40.475,"end":111.09},{"sentences":[{"text":"Okay.","start":132.495,"end":132.995,"sentiment":"neutral","sentiment_score":0.011749979108572006},{"text":"Alright.","start":134.015,"end":134.515,"sentiment":"neutral","sentiment_score":0.04205280542373657},{"text":"Got you.","start":135.135,"end":135.535,"sentiment":"neutral","sentiment_score":0.05985599383711815},{"text":"No worries, man.","start":135.535,"end":136.495,"sentiment":"neutral","sentiment_score":0.11210658152898152},{"text":"We'll send you over.","start":136.495,"end":137.955,"sentiment":"neutral","sentiment_score":0.10997972637414932}],"sentiment":"neutral","sentiment_score":0.0863412202081897,"num_words":11,"start":132.495,"end":137.955},{"sentences":[{"text":"We'll go through it and send you over.","start":139.12999,"end":143.31,"sentiment":"neutral","sentiment_score":0.10198032576590776},{"text":"Yep.","start":150.65,"end":151.15,"sentiment":"neutral","sentiment_score":0.024894073605537415},{"text":"I do I do have it rosshampton@sttelectrical.com.eu.","start":151.61,"end":160.06499,"sentiment":"neutral","sentiment_score":0.03745632405791964},{"text":"Alright.","start":162.605,"end":163.105,"sentiment":"neutral","sentiment_score":0.13251803815364838},{"text":"No worries.","start":163.64499,"end":164.36499,"sentiment":"neutral","sentiment_score":0.1643335297703743}],"sentiment":"neutral","sentiment_score":0.082321897149086,"num_words":19,"start":139.12999,"end":164.36499},{"sentences":[{"text":"We'll Thank you.","start":164.36499,"end":169.80493,"sentiment":"positive","sentiment_score":0.36324096222718555},{"text":"Bye.","start":169.80493,"end":170.30493,"sentiment":"neutral","sentiment_score":0.2780478000640869}],"sentiment":"positive","sentiment_score":0.3419426716864109,"num_words":4,"start":164.36499,"end":170.30493}]}}]},{"alternatives":[{"transcript":"Hi, mate. This is Blake from SDT Electrical. How are you going? That's good. I'm just playing with some of these locks. They're just Mayfield Early Learning in North Silverhampton, and just having troubles with the wiring here. Would you have a copy of the wiring diagram at all? Just put you on a second. Hello? Hi, mate. We have a mate, it's just Jeremy here from FTP. Let's talk. Mate, would you have a warrant diagram for the the items that you've sent us through Sam at FTP by chance? I'm looking for a wiring diagram. I would set up this security door at a childcare center, and I'm looking for a wiring diagram on a scouter wire through a, like, a exit button through a keypad. Just need to know the wiring diagram. So we've we've sent you guys all the photos and everything of the existing, and you guys sent us you've you've got sent us a different brand altogether. So the preexisting wiring in this in this door isn't working. It won't work anymore. So I just need a wiring diagram so I can I can rewire it how it's meant to be? Okay. Do you have any do you have our email address and everything in regards to it? Yep. That's the one. Thank you. I appreciate that. Good night. Bye.","confidence":0.9838867,"words":[{"word":"hi","start":4.88,"end":5.12,"confidence":0.95458984,"punctuated_word":"Hi,","sentiment":"neutral","sentiment_score":0.17692938446998596},{"word":"mate","start":5.12,"end":5.44,"confidence":0.9838867,"punctuated_word":"mate.","sentiment":"neutral","sentiment_score":0.18056899309158325},{"word":"this","start":5.44,"end":5.7599998,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.18549974262714383},{"word":"is","start":5.7599998,"end":6.0,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.18487419188022616},{"word":"blake","start":6.0,"end":6.24,"confidence":0.96777344,"punctuated_word":"Blake","sentiment":"neutral","sentiment_score":0.14870913326740265},{"word":"from","start":6.24,"end":6.56,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.14289134740829468},{"word":"sdt","start":6.56,"end":7.04,"confidence":0.6512451,"punctuated_word":"SDT","sentiment":"neutral","sentiment_score":0.106329083442688},{"word":"electrical","start":7.04,"end":7.44,"confidence":0.95996094,"punctuated_word":"Electrical.","sentiment":"neutral","sentiment_score":0.09421628713607788},{"word":"how","start":7.44,"end":7.6,"confidence":0.99902344,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.16687871515750885},{"word":"are","start":7.6,"end":7.7599998,"confidence":0.63427734,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.19171150028705597},{"word":"you","start":7.7599998,"end":7.8399997,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.18492072820663452},{"word":"going","start":7.8399997,"end":8.34,"confidence":0.9003906,"punctuated_word":"going?","sentiment":"neutral","sentiment_score":0.15565957129001615},{"word":"that's","start":14.155,"end":14.475,"confidence":0.8947754,"punctuated_word":"That's","sentiment":"positive","sentiment_score":0.4077957272529602},{"word":"good","start":14.475,"end":14.975,"confidence":1.0,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.4162040054798126},{"word":"i'm","start":15.835,"end":16.075,"confidence":0.9562988,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.1352086216211319},{"word":"just","start":16.075,"end":16.575,"confidence":0.98535156,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.13369710743427277},{"word":"playing","start":16.955,"end":17.355,"confidence":0.9819336,"punctuated_word":"playing","sentiment":"neutral","sentiment_score":0.12387467920780182},{"word":"with","start":17.355,"end":17.515,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.09127970039844512},{"word":"some","start":17.515,"end":17.595,"confidence":1.0,"punctuated_word":"some","sentiment":"neutral","sentiment_score":0.023744739592075348},{"word":"of","start":17.595,"end":17.755001,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.06634705513715744},{"word":"these","start":17.755001,"end":18.255001,"confidence":0.9980469,"punctuated_word":"these","sentiment":"neutral","sentiment_score":0.06498980522155762},{"word":"locks","start":18.395,"end":18.895,"confidence":0.69262695,"punctuated_word":"locks.","sentiment":"neutral","sentiment_score":0.04134710878133774},{"word":"they're","start":19.115,"end":19.355,"confidence":0.6900635,"punctuated_word":"They're","sentiment":"neutral","sentiment_score":0.02185807004570961},{"word":"just","start":19.355,"end":19.595,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.018617194145917892},{"word":"mayfield","start":19.595,"end":20.095,"confidence":0.9890137,"punctuated_word":"Mayfield","sentiment":"neutral","sentiment_score":0.01752227358520031},{"word":"early","start":20.154999,"end":20.395,"confidence":0.8027344,"punctuated_word":"Early","sentiment":"neutral","sentiment_score":0.02033599279820919},{"word":"learning","start":20.395,"end":20.895,"confidence":0.99609375,"punctuated_word":"Learning","sentiment":"neutral","sentiment_score":0.025075525045394897},{"word":"in","start":20.955,"end":21.115,"confidence":0.5605469,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.02507675811648369},{"word":"north","start":21.115,"end":21.435,"confidence":0.9267578,"punctuated_word":"North","sentiment":"neutral","sentiment_score":0.033993370831012726},{"word":"silverhampton","start":21.435,"end":21.935,"confidence":0.6590271,"punctuated_word":"Silverhampton,","sentiment":"neutral","sentiment_score":0.013154630549252031},{"word":"and","start":22.715,"end":23.115,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.00321892648935318},{"word":"just","start":23.115,"end":23.355,"confidence":0.90283203,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.016766849905252457},{"word":"having","start":23.355,"end":23.675,"confidence":0.99902344,"punctuated_word":"having","sentiment":"neutral","sentiment_score":-0.06617087870836258},{"word":"troubles","start":23.675,"end":24.075,"confidence":0.984375,"punctuated_word":"troubles","sentiment":"neutral","sentiment_score":-0.02503586933016777},{"word":"with","start":24.075,"end":24.235,"confidence":0.9980469,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.0766289010643959},{"word":"the","start":24.235,"end":24.474998,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.05757596343755722},{"word":"wiring","start":24.474998,"end":24.875,"confidence":0.95947266,"punctuated_word":"wiring","sentiment":"neutral","sentiment_score":-0.053366370499134064},{"word":"here","start":24.875,"end":25.355,"confidence":0.99658203,"punctuated_word":"here.","sentiment":"neutral","sentiment_score":-0.04456331580877304},{"word":"would","start":25.355,"end":25.595001,"confidence":0.99902344,"punctuated_word":"Would","sentiment":"neutral","sentiment_score":0.005112830549478531},{"word":"you","start":25.595001,"end":25.835,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.008661933243274689},{"word":"have","start":25.835,"end":26.075,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.00860442966222763},{"word":"a","start":26.075,"end":26.235,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0001422744244337082},{"word":"copy","start":26.235,"end":26.555,"confidence":1.0,"punctuated_word":"copy","sentiment":"neutral","sentiment_score":-0.00841604359447956},{"word":"of","start":26.555,"end":26.795,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.013166278600692747},{"word":"the","start":26.795,"end":26.955,"confidence":0.9760742,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.008070077747106552},{"word":"wiring","start":26.955,"end":27.455,"confidence":0.94970703,"punctuated_word":"wiring","sentiment":"neutral","sentiment_score":-0.018199652433395382},{"word":"diagram","start":27.835,"end":28.235,"confidence":0.9980469,"punctuated_word":"diagram","sentiment":"neutral","sentiment_score":-0.013861034065485},{"word":"at","start":28.235,"end":28.395,"confidence":0.9980469,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.010193679481744766},{"word":"all","start":28.395,"end":28.895,"confidence":0.9926758,"punctuated_word":"all?","sentiment":"neutral","sentiment_score":0.0021236278116703033},{"word":"just","start":32.86,"end":33.1,"confidence":0.4416504,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.00365394726395607},{"word":"put","start":33.1,"end":33.26,"confidence":0.39868164,"punctuated_word":"put","sentiment":"neutral","sentiment_score":-0.005168447270989418},{"word":"you","start":33.26,"end":33.34,"confidence":0.5336914,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.004330230876803398},{"word":"on","start":33.34,"end":33.42,"confidence":0.9428711,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.0006983019411563873},{"word":"a","start":33.42,"end":33.5,"confidence":0.57177734,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0016054194420576096},{"word":"second","start":33.5,"end":34.0,"confidence":0.85913086,"punctuated_word":"second.","sentiment":"neutral","sentiment_score":0.0004601320251822472},{"word":"hello","start":36.06,"end":36.56,"confidence":0.953125,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.014408063143491743},{"word":"hi","start":40.62,"end":40.78,"confidence":0.7380371,"punctuated_word":"Hi,","sentiment":"neutral","sentiment_score":0.05782437324523926},{"word":"mate","start":40.78,"end":40.86,"confidence":0.9658203,"punctuated_word":"mate.","sentiment":"neutral","sentiment_score":0.06337055563926697},{"word":"we","start":40.86,"end":41.1,"confidence":0.43579102,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.042477354407310486},{"word":"have","start":41.1,"end":41.26,"confidence":0.30737305,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.04789360612630844},{"word":"a","start":41.26,"end":41.34,"confidence":0.9667969,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.05106522887945175},{"word":"mate","start":41.58,"end":41.9,"confidence":0.7780762,"punctuated_word":"mate,","sentiment":"neutral","sentiment_score":0.047049086540937424},{"word":"it's","start":41.9,"end":42.059998,"confidence":0.9658203,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.041737183928489685},{"word":"just","start":42.059998,"end":42.3,"confidence":0.83251953,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.04618774354457855},{"word":"jeremy","start":42.3,"end":42.54,"confidence":0.9614258,"punctuated_word":"Jeremy","sentiment":"neutral","sentiment_score":0.04296794533729553},{"word":"here","start":42.54,"end":42.7,"confidence":0.9902344,"punctuated_word":"here","sentiment":"neutral","sentiment_score":0.0673414096236229},{"word":"from","start":42.7,"end":42.94,"confidence":0.9970703,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.04918499290943146},{"word":"ftp","start":42.94,"end":43.44,"confidence":0.6262207,"punctuated_word":"FTP.","sentiment":"neutral","sentiment_score":0.038885168731212616},{"word":"let's","start":43.5,"end":43.739998,"confidence":0.9946289,"punctuated_word":"Let's","sentiment":"neutral","sentiment_score":0.05186845362186432},{"word":"talk","start":43.739998,"end":44.239998,"confidence":0.98413086,"punctuated_word":"talk.","sentiment":"neutral","sentiment_score":0.04198051244020462},{"word":"mate","start":44.379997,"end":44.879997,"confidence":0.954834,"punctuated_word":"Mate,","sentiment":"neutral","sentiment_score":0.03723998740315437},{"word":"would","start":45.185,"end":45.265,"confidence":0.99902344,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.037200070917606354},{"word":"you","start":45.265,"end":45.505,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0334869846701622},{"word":"have","start":45.505,"end":45.585,"confidence":0.99902344,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.030678166076540947},{"word":"a","start":45.585,"end":45.825,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.038309358060359955},{"word":"warrant","start":45.825,"end":46.145,"confidence":0.6640625,"punctuated_word":"warrant","sentiment":"neutral","sentiment_score":0.024212509393692017},{"word":"diagram","start":46.145,"end":46.625,"confidence":0.9760742,"punctuated_word":"diagram","sentiment":"neutral","sentiment_score":0.013008471578359604},{"word":"for","start":46.625,"end":46.864998,"confidence":0.99609375,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.02663290500640869},{"word":"the","start":46.864998,"end":47.364998,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.02549910917878151},{"word":"the","start":47.825,"end":47.985,"confidence":0.87353516,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.026821810752153397},{"word":"items","start":47.985,"end":48.305,"confidence":0.8588867,"punctuated_word":"items","sentiment":"neutral","sentiment_score":0.02128002233803272},{"word":"that","start":48.305,"end":48.465,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.035817332565784454},{"word":"you've","start":48.465,"end":48.785,"confidence":0.9785156,"punctuated_word":"you've","sentiment":"neutral","sentiment_score":0.024363283067941666},{"word":"sent","start":48.785,"end":49.105,"confidence":0.99609375,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":0.03133524954319},{"word":"us","start":49.105,"end":49.605,"confidence":0.72021484,"punctuated_word":"us","sentiment":"neutral","sentiment_score":0.027847647666931152},{"word":"through","start":51.025,"end":51.345,"confidence":0.9716797,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.026466960087418556},{"word":"sam","start":51.345,"end":51.745,"confidence":0.9111328,"punctuated_word":"Sam","sentiment":"neutral","sentiment_score":0.021454766392707825},{"word":"at","start":51.745,"end":51.985,"confidence":0.98828125,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.01954885758459568},{"word":"ftp","start":51.985,"end":52.485,"confidence":0.93115234,"punctuated_word":"FTP","sentiment":"neutral","sentiment_score":0.014615124091506004},{"word":"by","start":52.625,"end":52.864998,"confidence":0.5722656,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.018167098984122276},{"word":"chance","start":52.864998,"end":53.364998,"confidence":0.9277344,"punctuated_word":"chance?","sentiment":"neutral","sentiment_score":0.014651722274720669},{"word":"i'm","start":83.165,"end":83.244995,"confidence":0.35327148,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.001127433031797409},{"word":"looking","start":83.244995,"end":83.564995,"confidence":0.92578125,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":-0.003396369516849518},{"word":"for","start":83.564995,"end":83.805,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.002800567075610161},{"word":"a","start":83.805,"end":83.965,"confidence":0.99316406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.006291898898780346},{"word":"wiring","start":83.965,"end":84.465,"confidence":0.7758789,"punctuated_word":"wiring","sentiment":"neutral","sentiment_score":0.0004987325519323349},{"word":"diagram","start":84.524994,"end":85.024994,"confidence":0.98217773,"punctuated_word":"diagram.","sentiment":"neutral","sentiment_score":0.005675723776221275},{"word":"i","start":85.085,"end":85.325,"confidence":0.71875,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.005615103989839554},{"word":"would","start":85.325,"end":85.564995,"confidence":0.7973633,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.007770003750920296},{"word":"set","start":85.564995,"end":85.725,"confidence":0.96875,"punctuated_word":"set","sentiment":"neutral","sentiment_score":0.009377749636769296},{"word":"up","start":85.725,"end":85.965,"confidence":0.99902344,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.013485431671142578},{"word":"this","start":85.965,"end":86.465,"confidence":0.9892578,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.014780107885599136},{"word":"security","start":86.604996,"end":87.104996,"confidence":0.8457031,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.004095979034900665},{"word":"door","start":87.244995,"end":87.744995,"confidence":0.99902344,"punctuated_word":"door","sentiment":"neutral","sentiment_score":0.004740055650472641},{"word":"at","start":88.63,"end":88.869995,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.006183616816997528},{"word":"a","start":88.869995,"end":89.03,"confidence":0.7763672,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.01050753891468048},{"word":"childcare","start":89.03,"end":89.509995,"confidence":0.8286133,"punctuated_word":"childcare","sentiment":"neutral","sentiment_score":-0.0011685285717248917},{"word":"center","start":89.509995,"end":89.99,"confidence":0.9104004,"punctuated_word":"center,","sentiment":"neutral","sentiment_score":0.0049217380583286285},{"word":"and","start":89.99,"end":90.49,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.005575854331254959},{"word":"i'm","start":91.35,"end":91.509995,"confidence":0.9885254,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.005484795197844505},{"word":"looking","start":91.509995,"end":91.909996,"confidence":0.9790039,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":0.0061907172203063965},{"word":"for","start":91.909996,"end":92.229996,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.007588183507323265},{"word":"a","start":92.229996,"end":92.31,"confidence":0.97802734,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.01062491536140442},{"word":"wiring","start":92.31,"end":92.79,"confidence":0.99902344,"punctuated_word":"wiring","sentiment":"neutral","sentiment_score":0.005812883377075195},{"word":"diagram","start":92.79,"end":93.27,"confidence":0.99902344,"punctuated_word":"diagram","sentiment":"neutral","sentiment_score":0.006305845454335213},{"word":"on","start":93.27,"end":93.43,"confidence":0.48486328,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.016604313626885414},{"word":"a","start":93.43,"end":93.509995,"confidence":0.5786133,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.009868641383945942},{"word":"scouter","start":93.509995,"end":93.829994,"confidence":0.44628906,"punctuated_word":"scouter","sentiment":"neutral","sentiment_score":0.0010006986558437347},{"word":"wire","start":93.829994,"end":94.149994,"confidence":0.94921875,"punctuated_word":"wire","sentiment":"neutral","sentiment_score":0.007146365940570831},{"word":"through","start":94.149994,"end":94.47,"confidence":0.9921875,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.0054095108062028885},{"word":"a","start":94.47,"end":94.97,"confidence":0.88842773,"punctuated_word":"a,","sentiment":"neutral","sentiment_score":0.003548592329025269},{"word":"like","start":95.75,"end":96.149994,"confidence":0.9519043,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.004201040603220463},{"word":"a","start":96.149994,"end":96.39,"confidence":0.9658203,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.009541409090161324},{"word":"exit","start":96.39,"end":96.71,"confidence":0.9970703,"punctuated_word":"exit","sentiment":"neutral","sentiment_score":0.004939502105116844},{"word":"button","start":96.71,"end":97.21,"confidence":0.99902344,"punctuated_word":"button","sentiment":"neutral","sentiment_score":0.007399739697575569},{"word":"through","start":97.43,"end":97.67,"confidence":0.69921875,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.005193144083023071},{"word":"a","start":97.67,"end":97.83,"confidence":0.9941406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.005170799791812897},{"word":"keypad","start":97.83,"end":98.33,"confidence":0.9835612,"punctuated_word":"keypad.","sentiment":"neutral","sentiment_score":0.0032533935736864805},{"word":"just","start":101.189995,"end":101.43,"confidence":0.57373047,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":-0.00576874241232872},{"word":"need","start":101.43,"end":101.59,"confidence":0.9921875,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.01159500703215599},{"word":"to","start":101.59,"end":101.67,"confidence":0.91503906,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.006999719887971878},{"word":"know","start":101.67,"end":101.83,"confidence":0.9951172,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.006386611610651016},{"word":"the","start":101.83,"end":101.99,"confidence":0.7631836,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0070125386118888855},{"word":"wiring","start":101.99,"end":102.47,"confidence":0.9892578,"punctuated_word":"wiring","sentiment":"neutral","sentiment_score":-0.01333809830248356},{"word":"diagram","start":102.47,"end":102.97,"confidence":0.9946289,"punctuated_word":"diagram.","sentiment":"neutral","sentiment_score":-0.017429379746317863},{"word":"so","start":104.105,"end":104.265,"confidence":0.9941406,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.011509358882904053},{"word":"we've","start":104.265,"end":104.585,"confidence":0.83935547,"punctuated_word":"we've","sentiment":"neutral","sentiment_score":-0.016936227679252625},{"word":"we've","start":104.585,"end":104.825,"confidence":0.9914551,"punctuated_word":"we've","sentiment":"neutral","sentiment_score":-0.017631325870752335},{"word":"sent","start":104.825,"end":105.325,"confidence":0.99609375,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":-0.009348569437861444},{"word":"you","start":105.625,"end":105.865,"confidence":0.73046875,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.012920409440994264},{"word":"guys","start":105.865,"end":106.265,"confidence":0.9980469,"punctuated_word":"guys","sentiment":"neutral","sentiment_score":-0.012903496623039246},{"word":"all","start":106.265,"end":106.425,"confidence":0.9921875,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.012019481509923937},{"word":"the","start":106.425,"end":106.665,"confidence":0.99316406,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.008797448128461838},{"word":"photos","start":106.665,"end":107.165,"confidence":0.9453125,"punctuated_word":"photos","sentiment":"neutral","sentiment_score":-0.015521131455898283},{"word":"and","start":107.465,"end":107.625,"confidence":0.99609375,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.019827893003821373},{"word":"everything","start":107.625,"end":108.105,"confidence":0.9980469,"punctuated_word":"everything","sentiment":"neutral","sentiment_score":-0.017347797751426697},{"word":"of","start":108.105,"end":108.425,"confidence":0.8886719,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.025175726041197777},{"word":"the","start":108.425,"end":108.665,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.02304470911622047},{"word":"existing","start":108.665,"end":109.165,"confidence":0.83813477,"punctuated_word":"existing,","sentiment":"neutral","sentiment_score":-0.025252968072891235},{"word":"and","start":109.705,"end":110.025,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.022655777633190155},{"word":"you","start":110.025,"end":110.265,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.04699644446372986},{"word":"guys","start":110.265,"end":110.585,"confidence":0.68310547,"punctuated_word":"guys","sentiment":"neutral","sentiment_score":-0.05621522665023804},{"word":"sent","start":110.585,"end":111.085,"confidence":0.69921875,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":-0.043166302144527435},{"word":"us","start":113.065,"end":113.145004,"confidence":0.9370117,"punctuated_word":"us","sentiment":"neutral","sentiment_score":-0.054678674787282944},{"word":"you've","start":113.705,"end":114.025,"confidence":0.5394287,"punctuated_word":"you've","sentiment":"neutral","sentiment_score":-0.0876055359840393},{"word":"you've","start":114.025,"end":114.265,"confidence":0.98168945,"punctuated_word":"you've","sentiment":"neutral","sentiment_score":-0.0932011529803276},{"word":"got","start":114.265,"end":114.505,"confidence":0.6660156,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.1041436493396759},{"word":"sent","start":114.505,"end":114.745,"confidence":0.7988281,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":-0.08390259742736816},{"word":"us","start":114.745,"end":114.905,"confidence":0.8935547,"punctuated_word":"us","sentiment":"neutral","sentiment_score":-0.0821862518787384},{"word":"a","start":114.905,"end":114.985,"confidence":0.9941406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0830477625131607},{"word":"different","start":114.985,"end":115.385,"confidence":1.0,"punctuated_word":"different","sentiment":"neutral","sentiment_score":-0.10529249906539916},{"word":"brand","start":115.385,"end":115.785,"confidence":0.9980469,"punctuated_word":"brand","sentiment":"neutral","sentiment_score":-0.09730970114469528},{"word":"altogether","start":115.785,"end":116.285,"confidence":0.78515625,"punctuated_word":"altogether.","sentiment":"neutral","sentiment_score":-0.07737729698419571},{"word":"so","start":117.065,"end":117.305,"confidence":0.9892578,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.1123536229133606},{"word":"the","start":117.305,"end":117.465,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.20216193795204165},{"word":"preexisting","start":117.465,"end":117.965,"confidence":0.9557292,"punctuated_word":"preexisting","sentiment":"neutral","sentiment_score":-0.2138954997062683},{"word":"wiring","start":118.425,"end":118.925,"confidence":0.99902344,"punctuated_word":"wiring","sentiment":"neutral","sentiment_score":-0.15770426392555237},{"word":"in","start":119.44,"end":119.6,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.2563886046409607},{"word":"this","start":119.6,"end":120.1,"confidence":0.88134766,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.2063472867012024},{"word":"in","start":120.799995,"end":121.119995,"confidence":0.7324219,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.1954970806837082},{"word":"this","start":121.119995,"end":121.36,"confidence":0.8701172,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.16691003739833832},{"word":"door","start":121.36,"end":121.6,"confidence":0.9248047,"punctuated_word":"door","sentiment":"neutral","sentiment_score":-0.09849131107330322},{"word":"isn't","start":121.6,"end":121.84,"confidence":0.9975586,"punctuated_word":"isn't","sentiment":"neutral","sentiment_score":-0.20881009101867676},{"word":"working","start":121.84,"end":122.34,"confidence":0.7980957,"punctuated_word":"working.","sentiment":"neutral","sentiment_score":-0.23940205574035645},{"word":"it","start":123.28,"end":123.36,"confidence":0.91259766,"punctuated_word":"It","sentiment":"neutral","sentiment_score":-0.27841421961784363},{"word":"won't","start":123.36,"end":123.6,"confidence":0.99560547,"punctuated_word":"won't","sentiment":"neutral","sentiment_score":-0.24014699459075928},{"word":"work","start":123.6,"end":123.76,"confidence":1.0,"punctuated_word":"work","sentiment":"neutral","sentiment_score":-0.2662059962749481},{"word":"anymore","start":123.76,"end":124.26,"confidence":0.9807129,"punctuated_word":"anymore.","sentiment":"neutral","sentiment_score":-0.23756441473960876},{"word":"so","start":125.36,"end":125.52,"confidence":0.9902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.10889025032520294},{"word":"i","start":125.52,"end":125.6,"confidence":0.9248047,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0997449904680252},{"word":"just","start":125.6,"end":125.76,"confidence":0.99609375,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.1024019867181778},{"word":"need","start":125.76,"end":126.0,"confidence":0.9980469,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.10615094751119614},{"word":"a","start":126.0,"end":126.159996,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.07511162757873535},{"word":"wiring","start":126.159996,"end":126.64,"confidence":1.0,"punctuated_word":"wiring","sentiment":"neutral","sentiment_score":-0.05827479436993599},{"word":"diagram","start":126.64,"end":127.14,"confidence":0.99902344,"punctuated_word":"diagram","sentiment":"neutral","sentiment_score":-0.05859806388616562},{"word":"so","start":127.2,"end":127.44,"confidence":0.9013672,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.04463376104831696},{"word":"i","start":127.44,"end":127.52,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.028338175266981125},{"word":"can","start":127.52,"end":128.01999,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.015955369919538498},{"word":"i","start":128.24,"end":128.4,"confidence":0.9951172,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.02422228083014488},{"word":"can","start":128.4,"end":128.9,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.020587995648384098},{"word":"rewire","start":128.95999,"end":129.45999,"confidence":0.9914551,"punctuated_word":"rewire","sentiment":"neutral","sentiment_score":-0.02168707177042961},{"word":"it","start":129.52,"end":130.02,"confidence":0.9921875,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.02708858624100685},{"word":"how","start":130.08,"end":130.24,"confidence":0.9770508,"punctuated_word":"how","sentiment":"neutral","sentiment_score":-0.02904840931296349},{"word":"it's","start":130.24,"end":130.4,"confidence":0.99853516,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.022849833592772484},{"word":"meant","start":130.4,"end":130.64,"confidence":0.9941406,"punctuated_word":"meant","sentiment":"neutral","sentiment_score":-0.0311371386051178},{"word":"to","start":130.64,"end":130.8,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.02143334224820137},{"word":"be","start":130.8,"end":131.3,"confidence":0.9916992,"punctuated_word":"be?","sentiment":"neutral","sentiment_score":-0.02322811633348465},{"word":"okay","start":145.795,"end":146.295,"confidence":0.9904785,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.05189445614814758},{"word":"do","start":147.34,"end":147.42,"confidence":0.29223633,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":0.029447758570313457},{"word":"you","start":147.42,"end":147.5,"confidence":0.99609375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03447879105806351},{"word":"have","start":147.5,"end":147.65999,"confidence":0.9970703,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.03164367377758026},{"word":"any","start":147.65999,"end":147.98,"confidence":0.5317383,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.02764542400836945},{"word":"do","start":148.37999,"end":148.45999,"confidence":0.61376953,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.02320394292473793},{"word":"you","start":148.45999,"end":148.62,"confidence":0.9921875,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.029573794454336166},{"word":"have","start":148.62,"end":148.78,"confidence":0.9980469,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.029158564284443855},{"word":"our","start":148.78,"end":149.01999,"confidence":0.60009766,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.025468967854976658},{"word":"email","start":149.01999,"end":149.26,"confidence":0.9980469,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.02820788696408272},{"word":"address","start":149.26,"end":149.5,"confidence":0.99902344,"punctuated_word":"address","sentiment":"neutral","sentiment_score":0.02840167097747326},{"word":"and","start":149.5,"end":149.65999,"confidence":0.98095703,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.03034524992108345},{"word":"everything","start":149.65999,"end":150.15999,"confidence":1.0,"punctuated_word":"everything","sentiment":"neutral","sentiment_score":0.02721627801656723},{"word":"in","start":150.21999,"end":150.45999,"confidence":0.93115234,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.027823898941278458},{"word":"regards","start":150.45999,"end":150.85999,"confidence":0.9892578,"punctuated_word":"regards","sentiment":"neutral","sentiment_score":0.025446638464927673},{"word":"to","start":150.85999,"end":151.01999,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.030722837895154953},{"word":"it","start":151.01999,"end":151.51999,"confidence":0.9995117,"punctuated_word":"it?","sentiment":"neutral","sentiment_score":0.027052966877818108},{"word":"yep","start":160.29999,"end":160.54,"confidence":0.9538574,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.07657590508460999},{"word":"that's","start":160.54,"end":160.78,"confidence":0.9946289,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.12124323099851608},{"word":"the","start":160.78,"end":160.93999,"confidence":0.9770508,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.11120225489139555},{"word":"one","start":160.93999,"end":161.43999,"confidence":0.99658203,"punctuated_word":"one.","sentiment":"neutral","sentiment_score":0.10145894438028336},{"word":"thank","start":166.575,"end":166.735,"confidence":0.625,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.4253735840320587},{"word":"you","start":166.735,"end":167.215,"confidence":0.99853516,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4523281455039978},{"word":"i","start":167.215,"end":167.295,"confidence":0.66064453,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.500890851020813},{"word":"appreciate","start":167.295,"end":167.775,"confidence":0.99902344,"punctuated_word":"appreciate","sentiment":"positive","sentiment_score":0.5565429329872131},{"word":"that","start":167.775,"end":168.275,"confidence":0.99902344,"punctuated_word":"that.","sentiment":"positive","sentiment_score":0.4878676533699035},{"word":"good","start":170.015,"end":170.25499,"confidence":0.71972656,"punctuated_word":"Good","sentiment":"neutral","sentiment_score":0.3295745849609375},{"word":"night","start":170.25499,"end":170.495,"confidence":0.91137695,"punctuated_word":"night.","sentiment":"neutral","sentiment_score":0.3034893274307251},{"word":"bye","start":170.495,"end":170.995,"confidence":0.9790039,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.14110849797725675}],"paragraphs":{"transcript":"\nHi, mate. This is Blake from SDT Electrical. How are you going? That's good. I'm just playing with some of these locks.\n\nThey're just Mayfield Early Learning in North Silverhampton, and just having troubles with the wiring here. Would you have a copy of the wiring diagram at all? Just put you on a second. Hello? Hi, mate.\n\nWe have a mate, it's just Jeremy here from FTP. Let's talk. Mate, would you have a warrant diagram for the the items that you've sent us through Sam at FTP by chance? I'm looking for a wiring diagram. I would set up this security door at a childcare center, and I'm looking for a wiring diagram on a scouter wire through a, like, a exit button through a keypad.\n\nJust need to know the wiring diagram. So we've we've sent you guys all the photos and everything of the existing, and you guys sent us you've you've got sent us a different brand altogether. So the preexisting wiring in this in this door isn't working. It won't work anymore. So I just need a wiring diagram so I can I can rewire it how it's meant to be?\n\nOkay. Do you have any do you have our email address and everything in regards to it? Yep. That's the one. Thank you.\n\nI appreciate that. Good night. Bye.","paragraphs":[{"sentences":[{"text":"Hi, mate.","start":4.88,"end":5.44,"sentiment":"neutral","sentiment_score":0.1787491887807846},{"text":"This is Blake from SDT Electrical.","start":5.44,"end":7.44,"sentiment":"neutral","sentiment_score":0.1437532976269722},{"text":"How are you going?","start":7.44,"end":8.34,"sentiment":"neutral","sentiment_score":0.17479262873530388},{"text":"That's good.","start":14.155,"end":14.975,"sentiment":"positive","sentiment_score":0.4119998663663864},{"text":"I'm just playing with some of these locks.","start":15.835,"end":18.895,"sentiment":"neutral","sentiment_score":0.08506110217422247}],"sentiment":"neutral","sentiment_score":0.15562169219959865,"num_words":22,"start":4.88,"end":18.895},{"sentences":[{"text":"They're just Mayfield Early Learning in North Silverhampton, and just having troubles with the wiring here.","start":19.115,"end":25.355,"sentiment":"neutral","sentiment_score":-0.010078462946694344},{"text":"Would you have a copy of the wiring diagram at all?","start":25.355,"end":28.895,"sentiment":"neutral","sentiment_score":-0.004296515475619923},{"text":"Just put you on a second.","start":32.86,"end":34.0,"sentiment":"neutral","sentiment_score":-0.0012813867069780827},{"text":"Hello?","start":36.06,"end":36.56,"sentiment":"neutral","sentiment_score":0.014408063143491743},{"text":"Hi, mate.","start":40.62,"end":40.86,"sentiment":"neutral","sentiment_score":0.06059746444225311}],"sentiment":"neutral","sentiment_score":-0.0022389557109110886,"num_words":36,"start":19.115,"end":40.86},{"sentences":[{"text":"We have a mate, it's just Jeremy here from FTP.","start":40.86,"end":43.44,"sentiment":"neutral","sentiment_score":0.047478972002863884},{"text":"Let's talk.","start":43.5,"end":44.239998,"sentiment":"neutral","sentiment_score":0.04692448303103447},{"text":"Mate, would you have a warrant diagram for the the items that you've sent us through Sam at FTP by chance?","start":44.379997,"end":53.364998,"sentiment":"neutral","sentiment_score":0.026125592268293814},{"text":"I'm looking for a wiring diagram.","start":83.165,"end":85.024994,"sentiment":"neutral","sentiment_score":0.0012328086110452812},{"text":"I would set up this security door at a childcare center, and I'm looking for a wiring diagram on a scouter wire through a, like, a exit button through a keypad.","start":85.085,"end":98.33,"sentiment":"neutral","sentiment_score":0.006811907837888406}],"sentiment":"neutral","sentiment_score":0.019083458833795572,"num_words":70,"start":40.86,"end":98.33},{"sentences":[{"text":"Just need to know the wiring diagram.","start":101.189995,"end":102.97,"sentiment":"neutral","sentiment_score":-0.009790013943399702},{"text":"So we've we've sent you guys all the photos and everything of the existing, and you guys sent us you've you've got sent us a different brand altogether.","start":104.105,"end":116.285,"sentiment":"neutral","sentiment_score":-0.04521483628611479},{"text":"So the preexisting wiring in this in this door isn't working.","start":117.065,"end":122.34,"sentiment":"neutral","sentiment_score":-0.187087435613979},{"text":"It won't work anymore.","start":123.28,"end":124.26,"sentiment":"neutral","sentiment_score":-0.25558290630578995},{"text":"So I just need a wiring diagram so I can I can rewire it how it's meant to be?","start":125.36,"end":131.3,"sentiment":"neutral","sentiment_score":-0.04838856535130426}],"sentiment":"neutral","sentiment_score":-0.07730756046763365,"num_words":69,"start":101.189995,"end":131.3},{"sentences":[{"text":"Okay.","start":145.795,"end":146.295,"sentiment":"neutral","sentiment_score":0.05189445614814758},{"text":"Do you have any do you have our email address and everything in regards to it?","start":147.34,"end":151.51999,"sentiment":"neutral","sentiment_score":0.028489896561950445},{"text":"Yep.","start":160.29999,"end":160.54,"sentiment":"neutral","sentiment_score":0.07657590508460999},{"text":"That's the one.","start":160.54,"end":161.43999,"sentiment":"neutral","sentiment_score":0.11130147675673167},{"text":"Thank you.","start":166.575,"end":167.215,"sentiment":"positive","sentiment_score":0.43885086476802826}],"sentiment":"neutral","sentiment_score":0.07808325504479201,"num_words":23,"start":145.795,"end":167.215},{"sentences":[{"text":"I appreciate that.","start":167.215,"end":168.275,"sentiment":"positive","sentiment_score":0.5151004791259766},{"text":"Good night.","start":170.015,"end":170.495,"sentiment":"neutral","sentiment_score":0.3165319561958313},{"text":"Bye.","start":170.495,"end":170.995,"sentiment":"neutral","sentiment_score":0.14110849797725675}],"sentiment":"positive","sentiment_score":0.3865789746244748,"num_words":6,"start":167.215,"end":170.995}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi, mate. This is Blake from SDT Electrical. How are you going?\n\nChannel 0: Hello? Glenn Gould. Sorry. Who's speaking?\n\nChannel 1: That's good. I'm just playing with some of these locks. They're just Mayfield Early Learning in North Silverhampton, and just having troubles with the wiring here. Would you have a copy of the wiring diagram at all? Just put you on a second.\n\nHello?\n\nChannel 0: Yep. Hello?\n\nChannel 1: Hi, mate. We have a mate, it's just Jeremy here from FTP. Let's talk. Mate, would you have a warrant diagram for the the items that you've sent us through Sam at FTP by chance?\n\nChannel 0: I'm at okay. Okay. So we have sent you What are you looking for?\n\nChannel 1: I'm looking for a wiring diagram. I would set up this security door at a childcare center, and I'm looking for a wiring diagram on a scouter wire through a, like, a exit button through a keypad. Just need to know the wiring diagram. So we've we've sent you guys all the photos and everything of the existing, and you guys sent\n\nChannel 0: Mhmm.\n\nChannel 1: us you've you've got sent us a different brand altogether. So the preexisting wiring in this in this door isn't working. It won't work anymore. So I just need a wiring diagram so I can I can rewire it how it's meant to be?\n\nChannel 0: Okay. Alright. Got you. No worries, man. We'll send you over.\n\nWe'll go through it and send you over.\n\nChannel 1: Okay. Do you have any do you have our email address and everything in regards\n\nChannel 0: Yep.\n\nChannel 1: to it?\n\nChannel 0: I do I do have it rosshampton@sttelectrical.com.eu.\n\nChannel 1: Yep. That's the one.\n\nChannel 0: Alright. No worries. We'll\n\nChannel 1: Thank you. I appreciate that.\n\nChannel 0: Thank you. Bye.\n\nChannel 1: Good night. Bye.","paragraphs":[{"sentences":[{"text":"Hi, mate.","start":4.88,"end":5.44,"sentiment":"neutral","sentiment_score":0.1787491887807846},{"text":"This is Blake from SDT Electrical.","start":5.44,"end":7.44,"sentiment":"neutral","sentiment_score":0.1437532976269722},{"text":"How are you going?","start":7.44,"end":8.34,"sentiment":"neutral","sentiment_score":0.17479262873530388}],"sentiment":"neutral","sentiment_score":0.15993238985538483,"channel":1,"num_words":12,"start":4.88,"end":8.34},{"sentences":[{"text":"Hello?","start":10.16,"end":10.4,"sentiment":"neutral","sentiment_score":0.03128369152545929},{"text":"Glenn Gould.","start":10.4,"end":11.04,"sentiment":"neutral","sentiment_score":0.008475346839986742},{"text":"Sorry.","start":11.04,"end":11.36,"sentiment":"neutral","sentiment_score":-0.028815343976020813},{"text":"Who's speaking?","start":11.36,"end":12.015,"sentiment":"neutral","sentiment_score":-0.018782302737236023}],"sentiment":"neutral","sentiment_score":-0.0030242607075100145,"channel":0,"num_words":6,"start":10.16,"end":12.015},{"sentences":[{"text":"That's good.","start":14.155,"end":14.975,"sentiment":"positive","sentiment_score":0.4119998663663864},{"text":"I'm just playing with some of these locks.","start":15.835,"end":18.895,"sentiment":"neutral","sentiment_score":0.08506110217422247},{"text":"They're just Mayfield Early Learning in North Silverhampton, and just having troubles with the wiring here.","start":19.115,"end":25.355,"sentiment":"neutral","sentiment_score":-0.010078462946694344},{"text":"Would you have a copy of the wiring diagram at all?","start":25.355,"end":28.895,"sentiment":"neutral","sentiment_score":-0.004296515475619923},{"text":"Just put you on a second.","start":32.86,"end":34.0,"sentiment":"neutral","sentiment_score":-0.0012813867069780827}],"sentiment":"neutral","sentiment_score":0.029960073314087336,"channel":1,"num_words":43,"start":14.155,"end":34.0},{"sentences":[{"text":"Hello?","start":36.06,"end":36.56,"sentiment":"neutral","sentiment_score":0.014408063143491743}],"sentiment":"neutral","sentiment_score":0.014408063143491743,"channel":1,"num_words":1,"start":36.06,"end":36.56},{"sentences":[{"text":"Yep.","start":38.190002,"end":38.690002,"sentiment":"neutral","sentiment_score":0.023402944207191467},{"text":"Hello?","start":40.475,"end":40.975,"sentiment":"neutral","sentiment_score":0.019514188170433044}],"sentiment":"neutral","sentiment_score":0.021458566188812256,"channel":0,"num_words":2,"start":38.190002,"end":40.975},{"sentences":[{"text":"Hi, mate.","start":40.62,"end":40.86,"sentiment":"neutral","sentiment_score":0.06059746444225311},{"text":"We have a mate, it's just Jeremy here from FTP.","start":40.86,"end":43.44,"sentiment":"neutral","sentiment_score":0.047478972002863884},{"text":"Let's talk.","start":43.5,"end":44.239998,"sentiment":"neutral","sentiment_score":0.04692448303103447},{"text":"Mate, would you have a warrant diagram for the the items that you've sent us through Sam at FTP by chance?","start":44.379997,"end":53.364998,"sentiment":"neutral","sentiment_score":0.026125592268293814}],"sentiment":"neutral","sentiment_score":0.035384887217410975,"channel":1,"num_words":35,"start":40.62,"end":53.364998},{"sentences":[{"text":"I'm at okay.","start":57.22,"end":60.6,"sentiment":"neutral","sentiment_score":0.012957877479493618},{"text":"Okay.","start":67.06,"end":67.56,"sentiment":"neutral","sentiment_score":0.017962617799639702},{"text":"So we have sent you What are you looking for?","start":68.625,"end":82.085,"sentiment":"neutral","sentiment_score":0.008340968796983362}],"sentiment":"neutral","sentiment_score":0.01001756701485387,"channel":0,"num_words":14,"start":57.22,"end":82.085},{"sentences":[{"text":"I'm looking for a wiring diagram.","start":83.165,"end":85.024994,"sentiment":"neutral","sentiment_score":0.0012328086110452812},{"text":"I would set up this security door at a childcare center, and I'm looking for a wiring diagram on a scouter wire through a, like, a exit button through a keypad.","start":85.085,"end":98.33,"sentiment":"neutral","sentiment_score":0.006811907837888406},{"text":"Just need to know the wiring diagram.","start":101.189995,"end":102.97,"sentiment":"neutral","sentiment_score":-0.009790013943399702},{"text":"So we've we've sent you guys all the photos and everything of the existing, and you guys sent","start":104.105,"end":111.085,"sentiment":"neutral","sentiment_score":-0.02207057188368506}],"sentiment":"neutral","sentiment_score":-0.0039876515624083335,"channel":1,"num_words":62,"start":83.165,"end":111.085},{"sentences":[{"text":"Mhmm.","start":110.665,"end":111.09,"sentiment":"neutral","sentiment_score":-0.03932519629597664}],"sentiment":"neutral","sentiment_score":-0.03932519629597664,"channel":0,"num_words":1,"start":110.665,"end":111.09},{"sentences":[{"text":"us you've you've got sent us a different brand altogether.","start":113.065,"end":116.285,"sentiment":"neutral","sentiment_score":-0.08687451221048832},{"text":"So the preexisting wiring in this in this door isn't working.","start":117.065,"end":122.34,"sentiment":"neutral","sentiment_score":-0.187087435613979},{"text":"It won't work anymore.","start":123.28,"end":124.26,"sentiment":"neutral","sentiment_score":-0.25558290630578995},{"text":"So I just need a wiring diagram so I can I can rewire it how it's meant to be?","start":125.36,"end":131.3,"sentiment":"neutral","sentiment_score":-0.04838856535130426}],"sentiment":"neutral","sentiment_score":-0.11064593819901347,"channel":1,"num_words":44,"start":113.065,"end":131.3},{"sentences":[{"text":"Okay.","start":132.495,"end":132.995,"sentiment":"neutral","sentiment_score":0.011749979108572006},{"text":"Alright.","start":134.015,"end":134.515,"sentiment":"neutral","sentiment_score":0.04205280542373657},{"text":"Got you.","start":135.135,"end":135.535,"sentiment":"neutral","sentiment_score":0.05985599383711815},{"text":"No worries, man.","start":135.535,"end":136.495,"sentiment":"neutral","sentiment_score":0.11210658152898152},{"text":"We'll send you over.","start":136.495,"end":137.955,"sentiment":"neutral","sentiment_score":0.10997972637414932}],"sentiment":"neutral","sentiment_score":0.0863412202081897,"channel":0,"num_words":11,"start":132.495,"end":137.955},{"sentences":[{"text":"We'll go through it and send you over.","start":139.12999,"end":143.31,"sentiment":"neutral","sentiment_score":0.10198032576590776}],"sentiment":"neutral","sentiment_score":0.10198032576590776,"channel":0,"num_words":8,"start":139.12999,"end":143.31},{"sentences":[{"text":"Okay.","start":145.795,"end":146.295,"sentiment":"neutral","sentiment_score":0.05189445614814758},{"text":"Do you have any do you have our email address and everything in regards","start":147.34,"end":150.85999,"sentiment":"neutral","sentiment_score":0.028433038587016717}],"sentiment":"neutral","sentiment_score":0.02999713309109211,"channel":1,"num_words":15,"start":145.795,"end":150.85999},{"sentences":[{"text":"Yep.","start":150.65,"end":151.15,"sentiment":"neutral","sentiment_score":0.024894073605537415}],"sentiment":"neutral","sentiment_score":0.024894073605537415,"channel":0,"num_words":1,"start":150.65,"end":151.15},{"sentences":[{"text":"to it?","start":150.85999,"end":151.51999,"sentiment":"neutral","sentiment_score":0.02888790238648653}],"sentiment":"neutral","sentiment_score":0.02888790238648653,"channel":1,"num_words":2,"start":150.85999,"end":151.51999},{"sentences":[{"text":"I do I do have it rosshampton@sttelectrical.com.eu.","start":151.61,"end":160.06499,"sentiment":"neutral","sentiment_score":0.03745632405791964}],"sentiment":"neutral","sentiment_score":0.03745632405791964,"channel":0,"num_words":7,"start":151.61,"end":160.06499},{"sentences":[{"text":"Yep.","start":160.29999,"end":160.54,"sentiment":"neutral","sentiment_score":0.07657590508460999},{"text":"That's the one.","start":160.54,"end":161.43999,"sentiment":"neutral","sentiment_score":0.11130147675673167}],"sentiment":"neutral","sentiment_score":0.10262008383870125,"channel":1,"num_words":4,"start":160.29999,"end":161.43999},{"sentences":[{"text":"Alright.","start":162.605,"end":163.105,"sentiment":"neutral","sentiment_score":0.13251803815364838},{"text":"No worries.","start":163.64499,"end":164.36499,"sentiment":"neutral","sentiment_score":0.1643335297703743},{"text":"We'll","start":164.36499,"end":164.86499,"sentiment":"neutral","sentiment_score":0.2274537533521652}],"sentiment":"neutral","sentiment_score":0.17215971276164055,"channel":0,"num_words":4,"start":162.605,"end":164.86499},{"sentences":[{"text":"Thank you.","start":166.575,"end":167.215,"sentiment":"positive","sentiment_score":0.43885086476802826},{"text":"I appreciate that.","start":167.215,"end":168.275,"sentiment":"positive","sentiment_score":0.5151004791259766}],"sentiment":"positive","sentiment_score":0.48460063338279724,"channel":1,"num_words":5,"start":166.575,"end":168.275},{"sentences":[{"text":"Thank you.","start":169.00493,"end":169.80493,"sentiment":"positive","sentiment_score":0.43113456666469574},{"text":"Bye.","start":169.80493,"end":170.30493,"sentiment":"neutral","sentiment_score":0.2780478000640869}],"sentiment":"positive","sentiment_score":0.3801056444644928,"channel":0,"num_words":3,"start":169.00493,"end":170.30493},{"sentences":[{"text":"Good night.","start":170.015,"end":170.495,"sentiment":"neutral","sentiment_score":0.3165319561958313},{"text":"Bye.","start":170.495,"end":170.995,"sentiment":"neutral","sentiment_score":0.14110849797725675}],"sentiment":"neutral","sentiment_score":0.25805747012297314,"channel":1,"num_words":3,"start":170.015,"end":170.995}]},"summary":{"result":"success","short":"A representative from SDT Electrical, Blake, calls a customer named Glenn Gould to ask for a wiring diagram for a security door at a childcare center. Glenn doesn't have the diagram but provides the representative with a different brand. The representative confirms the email address and ends the call."},"intents":{"segments":[{"text":"Would you have a copy of the wiring diagram at all?","start_word":44,"end_word":54,"intents":[{"intent":"Request wiring diagram","confidence_score":0.20214136}]},{"text":"So the preexisting wiring in this in this door isn't working. It won't work anymore. So I just need a wiring diagram so I can I can rewire it how it's meant to be? Okay.","start_word":186,"end_word":220,"intents":[{"intent":"Rewire door","confidence_score":0.09412424}]}]},"sentiments":{"segments":[{"text":"Hi, mate. This is Blake from SDT Electrical. How are you going? Hello? Glenn Gould. Sorry. Who's speaking?","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.08342164009809494},{"text":"That's good.","start_word":18,"end_word":19,"sentiment":"positive","sentiment_score":0.4111590385437012},{"text":"I'm just playing with some of these locks. They're just Mayfield Early Learning in North Silverhampton, and just having troubles with the wiring here. Would you have a copy of the wiring diagram at all? Just put you on a second. Hello? Yep. Hello? Hi, mate. We have a mate, it's just Jeremy here from FTP. Let's talk. Mate, would you have a warrant diagram for the the items that you've sent us through Sam at FTP by chance? I'm at okay. Okay. So we have sent you What are you looking for? I'm looking for a wiring diagram. I would set up this security door at a childcare center, and I'm looking for a wiring diagram on a scouter wire through a, like, a exit button through a keypad. Just need to know the wiring diagram. So we've we've sent you guys all the photos and everything of the existing, and you guys sent Mhmm. us you've you've got sent us a different brand altogether. So the preexisting wiring in this in this door isn't working. It won't work anymore. So I just need a wiring diagram so I can I can rewire it how it's meant to be? Okay. Alright. Got you. No worries, man. We'll send you over. We'll go through it and send you over. Okay. Do you have any do you have our email address and everything in regards Yep. to it? I do I do have it rosshampton@sttelectrical.com.eu. Yep. That's the one. Alright. No worries.","start_word":20,"end_word":270,"sentiment":"neutral","sentiment_score":0.003697707550600171},{"text":"We'll Thank you. I appreciate that. Thank you.","start_word":271,"end_word":278,"sentiment":"positive","sentiment_score":0.4094785749912262},{"text":"Bye. Good night. Bye.","start_word":279,"end_word":282,"sentiment":"neutral","sentiment_score":0.2594730257987976}],"average":{"sentiment":"neutral","sentiment_score":0.031339522678211634}}}}