{"metadata":{"transaction_key":"deprecated","request_id":"019f3fac-6395-7690-9a49-bcb1f92ebd11","sha256":"efdeed0863721f98323edac61b8a397ba694b84517d30b5afef0abc2cc1db6de","created":"2026-07-08T03:01:30.800Z","duration":6.9119377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":19},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Mail system. Please leave your message after the tone. For further options after recording, press the","confidence":1.0,"words":[{"word":"mail","start":0.88,"end":1.1999999,"confidence":0.6191406,"punctuated_word":"Mail","sentiment":"neutral","sentiment_score":-0.1915484368801117},{"word":"system","start":1.1999999,"end":1.6999999,"confidence":1.0,"punctuated_word":"system.","sentiment":"neutral","sentiment_score":-0.19599303603172305},{"word":"please","start":2.0,"end":2.32,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.5233722925186157},{"word":"leave","start":2.32,"end":2.48,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4336642026901245},{"word":"your","start":2.48,"end":2.6399999,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.5482105612754822},{"word":"message","start":2.6399999,"end":3.12,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5304670929908752},{"word":"after","start":3.12,"end":3.36,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.5448193550109863},{"word":"the","start":3.36,"end":3.52,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6288054585456848},{"word":"tone","start":3.52,"end":4.02,"confidence":1.0,"punctuated_word":"tone.","sentiment":"negative","sentiment_score":-0.5737724304199219},{"word":"for","start":4.4,"end":4.64,"confidence":0.9970703,"punctuated_word":"For","sentiment":"neutral","sentiment_score":-0.31170976161956787},{"word":"further","start":4.64,"end":4.96,"confidence":1.0,"punctuated_word":"further","sentiment":"neutral","sentiment_score":-0.1992943584918976},{"word":"options","start":4.96,"end":5.3599997,"confidence":1.0,"punctuated_word":"options","sentiment":"neutral","sentiment_score":-0.148412823677063},{"word":"after","start":5.3599997,"end":5.7599998,"confidence":0.9980469,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.24921008944511416},{"word":"recording","start":5.7599998,"end":6.2599998,"confidence":0.9753418,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.23331047594547272},{"word":"press","start":6.3199997,"end":6.64,"confidence":0.99902344,"punctuated_word":"press","sentiment":"neutral","sentiment_score":-0.22016005218029025},{"word":"the","start":6.64,"end":6.9119377,"confidence":0.7949219,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.11274795979261398}],"paragraphs":{"transcript":"\nMail system. Please leave your message after the tone. For further options after recording, press the","paragraphs":[{"sentences":[{"text":"Mail system.","start":0.88,"end":1.6999999,"sentiment":"neutral","sentiment_score":-0.19377073645591736},{"text":"Please leave your message after the tone.","start":2.0,"end":4.02,"sentiment":"negative","sentiment_score":-0.5404444847788129},{"text":"For further options after recording, press the","start":4.4,"end":6.9119377,"sentiment":"neutral","sentiment_score":-0.21069221730743135}],"sentiment":"negative","sentiment_score":-0.35284364921972156,"num_words":16,"start":0.88,"end":6.9119377}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Mail system. Please leave your message after the tone. For further options after recording, press the","paragraphs":[{"sentences":[{"text":"Mail system.","start":0.88,"end":1.6999999,"sentiment":"neutral","sentiment_score":-0.19377073645591736},{"text":"Please leave your message after the tone.","start":2.0,"end":4.02,"sentiment":"negative","sentiment_score":-0.5404444847788129},{"text":"For further options after recording, press the","start":4.4,"end":6.9119377,"sentiment":"neutral","sentiment_score":-0.21069221730743135}],"sentiment":"negative","sentiment_score":-0.35284364921972156,"channel":1,"num_words":16,"start":0.88,"end":6.9119377}]},"summary":{"result":"success","short":"Mail system. Please leave your message after the tone. For further options after recording, press the"},"intents":{"segments":[{"text":"Please leave your message after the tone.","start_word":2,"end_word":8,"intents":[{"intent":"Leave message","confidence_score":0.2643152}]}]},"sentiments":{"segments":[{"text":"Mail system.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":-0.1945115029811859},{"text":"Please leave your message after the tone.","start_word":2,"end_word":8,"sentiment":"negative","sentiment_score":-0.5446105003356934},{"text":"For further options after recording, press the","start_word":9,"end_word":15,"sentiment":"neutral","sentiment_score":-0.2262834906578064}],"average":{"sentiment":"negative","sentiment_score":-0.3552992720352976}}}}