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Good afternoon. This is Maureen from Ertel. Yes. This is Maureen from Ertel Australia.\n\nWe just saw that our colleague created an account for an Internet service for you. Just wanted to confirm, ma'am. The address is Unit 30216 Shoreline Drive. Yeah. Is it h c?\n\nYeah. That's correct. Just wanted to ask plan and will you be needing a router? Okay. And how about the contract?\n\nDid you mention the contract term as well? Less than one. Okay. Less than percent for the first six months? Mhmm.\n\nOkay. I see. Okay. Then we'll proceed with activating the service, and we'll get back to you when successful. Okay.\n\nThank you. Mhmm. Actually, all your information is already here. Just wanted to confirm the plan and the contract. Yeah.\n\nOkay. Mhmm. Okay. Sure. We'll update you.\n\nI will get back to you once activation is successful. Thank you. Yeah. Bye. 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Good afternoon. This is Maureen from Ertel.\n\nChannel 1: Hello. This is Addison.\n\nChannel 0: Yes.\n\nChannel 1: I just missed a call from this number. Sorry. Who's speaking?\n\nChannel 0: This is Maureen from Ertel Australia. We just saw that our colleague created an account for an Internet service for you. Just wanted\n\nChannel 1: Alright.\n\nChannel 0: to confirm,\n\nChannel 1: Yes.\n\nChannel 0: ma'am.\n\nChannel 1: Yes. Yes. Yes. Is this this is for for 30216 Shoreline Drive. Yep.\n\nIs that right? Yep.\n\nChannel 0: The address is Unit 30216 Shoreline Drive. Yeah.\n\nChannel 1: That's all. Yes. Sweet. Yes. I was\n\nChannel 0: Is\n\nChannel 1: just\n\nChannel 0: it\n\nChannel 1: on the\n\nChannel 0: h\n\nChannel 1: phone to\n\nChannel 0: c?\n\nChannel 1: Dom to Dom. Yes. Yes. That's your colleague? Yep.\n\nChannel 0: Yeah. That's correct.\n\nChannel 1: Yes. Yep.\n\nChannel 0: Just\n\nChannel 1: Yep.\n\nChannel 0: wanted\n\nChannel 1: Yep.\n\nChannel 0: to ask plan and will you be needing a router?\n\nChannel 1: Yes. So, yes, it was the basic plan that Dom and me agreed on. He said he's gonna send me a link or or something like that, and he did mention there was a router. Yes.\n\nChannel 0: Okay. And how about the contract? Did you mention the contract term as well?\n\nChannel 1: Yes, sir. It was the the basic\n\nChannel 0: Less than\n\nChannel 1: twelve\n\nChannel 0: one.\n\nChannel 1: months, and it was\n\nChannel 0: Okay.\n\nChannel 1: the the less 10% for the first six months or something along those lines. Yeah.\n\nChannel 0: Less than percent for the first six months?\n\nChannel 1: Yes.\n\nChannel 0: Mhmm. Okay. I see. Okay. Then we'll proceed with activating the service, and we'll get back to you when successful.\n\nChannel 1: Yep. No worries. Yeah. And\n\nChannel 0: Okay.\n\nChannel 1: so yep.\n\nChannel 0: Thank you.\n\nChannel 1: Yeah. So\n\nChannel 0: Mhmm.\n\nChannel 1: is there anything further you need from me, like, in terms of details or any anything further you need?\n\nChannel 0: Actually, all your information is already here. Just\n\nChannel 1: Yep.\n\nChannel 0: wanted\n\nChannel 1: Yep.\n\nChannel 0: to confirm the plan and the contract. Yeah.\n\nChannel 1: Yep. Yep. Perfect. Perfect. Okay.\n\nChannel 0: Okay.\n\nChannel 1: Sweet. Yeah. So it was just the basic, yep, the basic plan, twelve month contract.\n\nChannel 0: Mhmm.\n\nChannel 1: Yep.\n\nChannel 0: Okay. Sure.\n\nChannel 1: Awesome.\n\nChannel 0: We'll update you. I will get back to you once activation is successful.\n\nChannel 1: No worries. Awesome. Thank you\n\nChannel 0: Thank\n\nChannel 1: so much.\n\nChannel 0: you. Yeah.\n\nChannel 1: Have\n\nChannel 0: Bye.\n\nChannel 1: a\n\nChannel 0: Have a\n\nChannel 1: good one.\n\nChannel 0: great day.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.68,"end":2.0,"sentiment":"neutral","sentiment_score":0.1980910003185272},{"text":"Good afternoon.","start":2.0,"end":2.72,"sentiment":"positive","sentiment_score":0.4568360596895218},{"text":"This is Maureen from Ertel.","start":2.72,"end":4.58,"sentiment":"neutral","sentiment_score":0.23464500904083252}],"sentiment":"neutral","sentiment_score":0.2856235206127167,"channel":0,"num_words":8,"start":1.68,"end":4.58},{"sentences":[{"text":"Hello.","start":5.7599998,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.10687956213951112},{"text":"This is 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The address is Unit 30216 Shoreline Drive. Yeah. That's all. Yes. Sweet. Yes. I was Is just it on the h phone to c? Dom to Dom. Yes. Yes. That's your colleague? Yep. Yeah. That's correct. Yes. Yep. Just Yep. wanted Yep. to ask plan and will you be needing a router? Yes. So, yes, it was the basic plan that Dom and me agreed on. He said he's gonna send me a link or or something like that, and he did mention there was a router. Yes. Okay. And how about the contract? Did you mention the contract term as well? Yes, sir. It was the the basic Less than twelve one. months, and it was Okay. the the less 10% for the first six months or something along those lines. Yeah. Less than percent for the first six months? Yes. Mhmm. Okay. I see. Okay. Then we'll proceed with activating the service, and we'll get back to you when successful. Yep. No worries. Yeah. 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