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I did have a overview, and I was sorry. I ran out of time to give you a callback, unfortunately. But yeah. So I I did notice the flood impact in in Greensboro. Look. It it's pretty honestly, it's pretty the area does get flooded pretty badly. It has been known to. The the difficulty and the thing that's interesting about your property is that it's almost as if most of the sorry. It it's like ponds in your property. Pond. So the water kind of ponds inside your property. Yeah. Yeah. Exactly. So kinda like stores in there. And so my my my question is that where it where it does, like, store within the property, is is your property quite low, or is it is is it kind of low at the front and in the middle? Yeah. Okay. Okay. Interesting. So, yeah, in terms of sorry. The question the other question I had is, is this property sorry. Is is this property is this flood study already been adopted? Oh, so I mean, like so has the flood study gone through has has Melbourne Water accepted the flood study, and has it now been it's it's accepted and so it it is in the it's it's accepted by council. Yeah. Yeah. Because sometimes Yeah. Okay. So this is your chance to do that. Oh, I understand. Right. Okay. So, yeah, I I think I misinterpreted what you were because when we were speaking, I thought you were trying to figure out a way that you could mitigate the the impact instead of instead of actually challenging pardon? Yes. Well, I I think, unfortunately, in terms of mitigation, you're gonna Melbourne Water will put some restrictions on what you can and can't do, which will probably limit honestly, will will limit your ability to do a lot on the site. The I guess the the thing that is strange, it it's it it ponds it's almost ponds within the site right over your property boundary. So there's something wrong. I would challenge them about the what the the topography because I I think that what's happening is it's picking up low points that aren't actually there. That's my expectations. And I would I'll what I mean is, essentially, what's happening is so it you're you're probably grade grades down, so it it goes from Avent sorry. Aventa Crescent down towards the rear, doesn't it? Yeah. That's the higher bit. Yes. Yes. And and but which is high is is is the back of the house higher or the front of the house higher? Yeah. Okay. So the back is is the so what what I'm saying is the water's coming obvious the water has to be coming from the road. Is that right? Yes. So what what I'm what I'm wondering and querying from my perspective is if the water's coming from the road, what the maps that they've got, it kinda looks like it comes from the road, it goes onto your property, it stays on your property, and just gets deeper and deeper and deeper, and then it it slowly goes off, which it doesn't seem like that's what would be actually happening. So my argument, I guess, that I would probably go back to melt water is I would say that that the lidar that they're using or the the digital topography that they're using is incorrect. And the way that you can challenge that is by getting your own survey done for your site. And then you could say so you could do a cert get a survey out, get a survey, and then it says this is the the height of the site. This is the low of the site. And then you can go back and say compared to this modeling that you've been that you've said is what's happening, you can see that we're actually higher than what you're saying. And so you need to we need this needs to be reassessed because the hazard is too high for what it should be. So that's the first stage. So that I guess that's the first part of how and and you should I I would recommend you do that yourselves rather than getting a consultant in because that's just gonna cost you more money, and you can just challenge them yourself. The the second part of it is mitigating what the sorry, what you can do to protect the site. So you're limited obviously, there's there's there's limitations based on you can't obviously make anyone any worse. So it's more about, protecting assets on-site that that, and and doing development that, or sorry, works that don't require a planning permit. And so some of those works, for example, would be putting up funds or what what are the words? Raising up garden beds or, you know, stuff like that where where you could essentially, what you're looking to do, and and you don't need me to to write your report on it. You don't need anyone to write or essentially, what you need to do is you can see that the water's coming from your North Northeast. The water's coming from the Northeast, and it's coming through the site. So what you want to do is figure out a way to slow the water from coming from the Northeast through the site. So, you know, if that's putting in some more field for the gardens, if that's putting in a brick, garden bed wall or something like that. You know what I mean? Like, so that's gonna, I guess that that's gonna protect the property. The I guess but the main the main thing that you really I would be more worried about, to be honest, is getting making sure that Melbourne Water reassess the site based on what is actually so the the actual topography because the hazard classification is going to you quite a lot when it comes to insurances down the track. Absolutely. Yeah. So and then that's exactly right. So that's why you need to get out because look. If you've got if if, you know, that map that you sent me, if your if your site's all blue, then then it's not too bad. Right? It it's there's there's things that you can do. It's not too I'm not I wouldn't be too worried. But when you're up to h orange, which is H 3, or H 6, which oh, sorry. H 5, which is at the back, that's quite deep. That's quite deep and quite fast, and it means that that that if if you have that type of classification, that would put people off. It would make people nervous. So, yeah, I think look. Honestly, I I would probably say it and and if you're willing to if you if you need, like, a formalized response, if someone will come back to you and say, no. We need a formalized thing, then, you know, we can quote on that and everything. But, realistically, I I would probably first go back to my board and say, look. And this is this is our site. It's it's you can see that there's even with photography, you can take photos of the backyard and say, look. We haven't your modeling's showing that there could be up to four meters of flood depth or something here. It's flat at the rear, so there's no the classification is incorrect. Can you and then if if then if they say, oh, we can't do anything about it, you can be like, look. If I get a survey and so show you formally, can you what what what's next? And then that might help a lot more. So I reckon that's probably your first stage. Okay. So we we don't actually do the structural stuff. We just we we we do we do we provide you options, and then you get someone in to actually do the structural stuff. So it's not and, again, I'm not sure you a structural engineer could probably do it without if you can if you tell them where the water's coming from, they could probably just be like, yep. Okay. If the water's coming from there, this is wait. This is what you need to do. Instead of getting too many people, I guess, is what I'm I'm just you know, you could you can't yeah. You can absolutely hire us, and we can absolutely do it. But I just think that it would be a lot of money that you're spending on a few different things that may not like, that you could potentially just get from one person. Well, it could be just the it could be either an inch. It could be a structural engineer. It could be a landscape architect or a landscape designer or something like that where you can be like, hey. Look. We wanna manage some we've been told we've got flooding. We wanna manage it. Can you get someone on it could be either of those. But, yeah, I'd probably go for them more than engineers because otherwise, you know, you'll be spending a lot of money to to figure out, and then you'll have to construct them. That's right. Yeah. Exactly. No worries. No. No worries at all. Cheers. Alright. Good luck. Cheers. You too. Thank you. 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Speaking. Yes. I'm in consulting. Yes.\n\nIt is. I did see that. Yes. Sorry. Yes.\n\nI have been reviewing it. Yes. Sorry. This Jim Jim, wasn't it? Yes.\n\nYes. So, yeah, we did. I did have a overview, and I was sorry. I ran out of time to give you a callback, unfortunately. But yeah.\n\nSo I I did notice the flood impact in in Greensboro. Look. It it's pretty honestly, it's pretty the area does get flooded pretty badly. It has been known to. The the difficulty and the thing that's interesting about your property is that it's almost as if most of the sorry.\n\nIt it's like ponds in your property. Pond. So the water kind of ponds inside your property. Yeah. Yeah.\n\nExactly. So kinda like stores in there. And so my my my question is that where it where it does, like, store within the property, is is your property quite low, or is it is is it kind of low at the front and in the middle? Yeah. Okay.\n\nOkay. Interesting. So, yeah, in terms of sorry. The question the other question I had is, is this property sorry. Is is this property is this flood study already been adopted?\n\nOh, so I mean, like so has the flood study gone through has has Melbourne Water accepted the flood study, and has it now been it's it's accepted and so it it is in the it's it's accepted by council. Yeah. Yeah. Because sometimes Yeah. Okay.\n\nSo this is your chance to do that. Oh, I understand. Right. Okay. So, yeah, I I think I misinterpreted what you were because when we were speaking, I thought you were trying to figure out a way that you could mitigate the the impact instead of instead of actually challenging pardon?\n\nYes. Well, I I think, unfortunately, in terms of mitigation, you're gonna Melbourne Water will put some restrictions on what you can and can't do, which will probably limit honestly, will will limit your ability to do a lot on the site. The I guess the the thing that is strange, it it's it it ponds it's almost ponds within the site right over your property boundary. So there's something wrong. I would challenge them about the what the the topography because I I think that what's happening is it's picking up low points that aren't actually there.\n\nThat's my expectations. And I would I'll what I mean is, essentially, what's happening is so it you're you're probably grade grades down, so it it goes from Avent sorry. Aventa Crescent down towards the rear, doesn't it? Yeah. That's the higher bit.\n\nYes. Yes. And and but which is high is is is the back of the house higher or the front of the house higher? Yeah. Okay.\n\nSo the back is is the so what what I'm saying is the water's coming obvious the water has to be coming from the road. Is that right? Yes. So what what I'm what I'm wondering and querying from my perspective is if the water's coming from the road, what the maps that they've got, it kinda looks like it comes from the road, it goes onto your property, it stays on your property, and just gets deeper and deeper and deeper, and then it it slowly goes off, which it doesn't seem like that's what would be actually happening. So my argument, I guess, that I would probably go back to melt water is I would say that that the lidar that they're using or the the digital topography that they're using is incorrect.\n\nAnd the way that you can challenge that is by getting your own survey done for your site. And then you could say so you could do a cert get a survey out, get a survey, and then it says this is the the height of the site. This is the low of the site. And then you can go back and say compared to this modeling that you've been that you've said is what's happening, you can see that we're actually higher than what you're saying. And so you need to we need this needs to be reassessed because the hazard is too high for what it should be.\n\nSo that's the first stage. So that I guess that's the first part of how and and you should I I would recommend you do that yourselves rather than getting a consultant in because that's just gonna cost you more money, and you can just challenge them yourself. The the second part of it is mitigating what the sorry, what you can do to protect the site. So you're limited obviously, there's there's there's limitations based on you can't obviously make anyone any worse. So it's more about, protecting assets on-site that that, and and doing development that, or sorry, works that don't require a planning permit.\n\nAnd so some of those works, for example, would be putting up funds or what what are the words? Raising up garden beds or, you know, stuff like that where where you could essentially, what you're looking to do, and and you don't need me to to write your report on it. You don't need anyone to write or essentially, what you need to do is you can see that the water's coming from your North Northeast. The water's coming from the Northeast, and it's coming through the site. So what you want to do is figure out a way to slow the water from coming from the Northeast through the site.\n\nSo, you know, if that's putting in some more field for the gardens, if that's putting in a brick, garden bed wall or something like that. You know what I mean? Like, so that's gonna, I guess that that's gonna protect the property. The I guess but the main the main thing that you really I would be more worried about, to be honest, is getting making sure that Melbourne Water reassess the site based on what is actually so the the actual topography because the hazard classification is going to you quite a lot when it comes to insurances down the track. Absolutely.\n\nYeah. So and then that's exactly right. So that's why you need to get out because look. If you've got if if, you know, that map that you sent me, if your if your site's all blue, then then it's not too bad. Right?\n\nIt it's there's there's things that you can do. It's not too I'm not I wouldn't be too worried. But when you're up to h orange, which is H 3, or H 6, which oh, sorry. H 5, which is at the back, that's quite deep. That's quite deep and quite fast, and it means that that that if if you have that type of classification, that would put people off.\n\nIt would make people nervous. So, yeah, I think look. Honestly, I I would probably say it and and if you're willing to if you if you need, like, a formalized response, if someone will come back to you and say, no. We need a formalized thing, then, you know, we can quote on that and everything. But, realistically, I I would probably first go back to my board and say, look.\n\nAnd this is this is our site. It's it's you can see that there's even with photography, you can take photos of the backyard and say, look. We haven't your modeling's showing that there could be up to four meters of flood depth or something here. It's flat at the rear, so there's no the classification is incorrect. Can you and then if if then if they say, oh, we can't do anything about it, you can be like, look.\n\nIf I get a survey and so show you formally, can you what what what's next? And then that might help a lot more. So I reckon that's probably your first stage. Okay. So we we don't actually do the structural stuff.\n\nWe just we we we do we do we provide you options, and then you get someone in to actually do the structural stuff. So it's not and, again, I'm not sure you a structural engineer could probably do it without if you can if you tell them where the water's coming from, they could probably just be like, yep. Okay. If the water's coming from there, this is wait. This is what you need to do.\n\nInstead of getting too many people, I guess, is what I'm I'm just you know, you could you can't yeah. You can absolutely hire us, and we can absolutely do it. But I just think that it would be a lot of money that you're spending on a few different things that may not like, that you could potentially just get from one person. Well, it could be just the it could be either an inch. It could be a structural engineer.\n\nIt could be a landscape architect or a landscape designer or something like that where you can be like, hey. Look. We wanna manage some we've been told we've got flooding. We wanna manage it. Can you get someone on it could be either of those.\n\nBut, yeah, I'd probably go for them more than engineers because otherwise, you know, you'll be spending a lot of money to to figure out, and then you'll have to construct them. That's right. Yeah. Exactly. No worries.\n\nNo. No worries at all. Cheers. Alright. Good luck.\n\nCheers. You too. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":0.010318594053387642},{"text":"Speaking.","start":0.48,"end":0.98,"sentiment":"neutral","sentiment_score":0.0154094360768795},{"text":"Yes.","start":1.5999999,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.049666885286569595},{"text":"I'm in consulting.","start":1.8399999,"end":2.74,"sentiment":"neutral","sentiment_score":0.05281034236152967},{"text":"Yes.","start":7.9199996,"end":8.24,"sentiment":"neutral","sentiment_score":0.11862044036388396}],"sentiment":"neutral","sentiment_score":0.050349483266472816,"num_words":7,"start":0.24,"end":8.24},{"sentences":[{"text":"It is.","start":8.24,"end":8.98,"sentiment":"neutral","sentiment_score":0.10654522478580475},{"text":"I did see 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yeah.","start":35.07,"end":35.71,"sentiment":"neutral","sentiment_score":-0.02551180310547352}],"sentiment":"neutral","sentiment_score":-0.0579623791768595,"num_words":27,"start":25.755,"end":35.71},{"sentences":[{"text":"So I I did notice the flood impact in in Greensboro.","start":35.71,"end":39.65,"sentiment":"neutral","sentiment_score":-0.1112932600080967},{"text":"Look.","start":39.870003,"end":40.370003,"sentiment":"neutral","sentiment_score":-0.14399415254592896},{"text":"It it's pretty honestly, it's pretty the area does get flooded pretty badly.","start":40.43,"end":46.425,"sentiment":"neutral","sentiment_score":-0.29914662127311414},{"text":"It has been known to.","start":46.725,"end":48.105,"sentiment":"neutral","sentiment_score":-0.16650593280792236},{"text":"The the difficulty and the thing that's interesting about your property is that it's almost as if most of the sorry.","start":50.085,"end":62.57,"sentiment":"neutral","sentiment_score":-0.22877816784949528}],"sentiment":"neutral","sentiment_score":-0.2136077897659704,"num_words":51,"start":35.71,"end":62.57},{"sentences":[{"text":"It it's like ponds in your property.","start":62.57,"end":64.91,"sentiment":"neutral","sentiment_score":-0.16775013293538774},{"text":"Pond.","start":68.875,"end":69.195,"sentiment":"neutral","sentiment_score":-0.07036305963993073},{"text":"So the water kind of ponds inside your property.","start":69.195,"end":71.774994,"sentiment":"neutral","sentiment_score":-0.05149247621496519},{"text":"Yeah.","start":75.195,"end":75.435,"sentiment":"neutral","sentiment_score":-0.005578919313848019},{"text":"Yeah.","start":75.435,"end":75.755,"sentiment":"neutral","sentiment_score":-0.00005141831934452057}],"sentiment":"neutral","sentiment_score":-0.09019350598713285,"num_words":19,"start":62.57,"end":75.755},{"sentences":[{"text":"Exactly.","start":75.755,"end":76.155,"sentiment":"neutral","sentiment_score":-0.004053318407386541},{"text":"So kinda like stores in there.","start":76.155,"end":78.09499,"sentiment":"neutral","sentiment_score":-0.025394686808188755},{"text":"And so my my my question is that where it where it does, like, store within the property, is is your property quite low, or is it is is it kind of low at the front and in the middle?","start":78.155,"end":94.48,"sentiment":"neutral","sentiment_score":-0.029991816030815244},{"text":"Yeah.","start":107.075,"end":107.31,"sentiment":"neutral","sentiment_score":-0.010337390936911106},{"text":"Okay.","start":115.07,"end":115.57,"sentiment":"neutral","sentiment_score":-0.008425502106547356}],"sentiment":"neutral","sentiment_score":-0.0280583055822977,"num_words":49,"start":75.755,"end":115.57},{"sentences":[{"text":"Okay.","start":118.67,"end":119.17,"sentiment":"neutral","sentiment_score":0.032364893704652786},{"text":"Interesting.","start":119.47,"end":119.97,"sentiment":"neutral","sentiment_score":0.028576334938406944},{"text":"So, yeah, in terms of sorry.","start":121.674995,"end":126.395,"sentiment":"neutral","sentiment_score":0.0027070405582586923},{"text":"The question the other question I had is, is this property sorry.","start":126.395,"end":133.19499,"sentiment":"neutral","sentiment_score":-0.023255828612794478},{"text":"Is is this property is this flood study already been adopted?","start":133.19499,"end":139.07,"sentiment":"neutral","sentiment_score":-0.006254666908220811}],"sentiment":"neutral","sentiment_score":-0.00873186475326938,"num_words":31,"start":118.67,"end":139.07},{"sentences":[{"text":"Oh, so I mean, like so has the flood study gone through has has Melbourne Water accepted the flood study, and has it now been it's it's accepted and so it it is in the it's it's accepted by council.","start":143.05,"end":156.91501,"sentiment":"neutral","sentiment_score":0.07593832383863627},{"text":"Yeah.","start":162.335,"end":162.835,"sentiment":"neutral","sentiment_score":0.06793604791164398},{"text":"Yeah.","start":163.375,"end":163.615,"sentiment":"neutral","sentiment_score":0.06125766038894653},{"text":"Because sometimes Yeah.","start":163.615,"end":194.45,"sentiment":"neutral","sentiment_score":-0.029600705330570538},{"text":"Okay.","start":218.26001,"end":218.58,"sentiment":"neutral","sentiment_score":0.1852104812860489}],"sentiment":"neutral","sentiment_score":0.07093771798131258,"num_words":46,"start":143.05,"end":218.58},{"sentences":[{"text":"So this is your chance to do that.","start":218.58,"end":220.84001,"sentiment":"neutral","sentiment_score":0.22745513916015625},{"text":"Oh, I understand.","start":224.5,"end":225.48001,"sentiment":"neutral","sentiment_score":0.09677957495053609},{"text":"Right.","start":225.86,"end":226.18001,"sentiment":"neutral","sentiment_score":0.09160002321004868},{"text":"Okay.","start":226.18001,"end":226.68001,"sentiment":"neutral","sentiment_score":0.0717741847038269},{"text":"So, yeah, I I think I misinterpreted what you were because when we were speaking, I thought you were trying to figure out a way that you could mitigate the the impact instead of instead of actually challenging pardon?","start":226.74,"end":240.995,"sentiment":"neutral","sentiment_score":-0.12521099604857275}],"sentiment":"neutral","sentiment_score":-0.050189899997069284,"num_words":52,"start":218.58,"end":240.995},{"sentences":[{"text":"Yes.","start":251.83,"end":252.15001,"sentiment":"neutral","sentiment_score":0.026278896257281303},{"text":"Well, I I think, unfortunately, in terms of mitigation, you're gonna Melbourne Water will put some restrictions on what you can and can't do, which will probably limit honestly, will will limit your ability to do a lot on the site.","start":252.15001,"end":266.825,"sentiment":"negative","sentiment_score":-0.38534341897906327},{"text":"The I guess the the thing that is strange, it it's it it ponds it's almost ponds within the site right over your property boundary.","start":268.965,"end":280.87,"sentiment":"neutral","sentiment_score":-0.20820051729679107},{"text":"So there's something wrong.","start":280.87,"end":282.73,"sentiment":"negative","sentiment_score":-0.35078030824661255},{"text":"I would challenge them about the what the the topography because I I think that what's happening is it's picking up low points that aren't actually there.","start":283.35,"end":298.465,"sentiment":"neutral","sentiment_score":-0.26509472396638656}],"sentiment":"neutral","sentiment_score":-0.30141319382023446,"num_words":98,"start":251.83,"end":298.465},{"sentences":[{"text":"That's my expectations.","start":300.60498,"end":301.585,"sentiment":"neutral","sentiment_score":-0.25437764823436737},{"text":"And I would I'll what I mean is, essentially, what's happening is so it you're you're probably grade grades down, so it it goes from Avent sorry.","start":304.22,"end":321.455,"sentiment":"neutral","sentiment_score":-0.02421145867211399},{"text":"Aventa Crescent down towards the rear, doesn't it?","start":321.51498,"end":325.135,"sentiment":"neutral","sentiment_score":0.003910852698027156},{"text":"Yeah.","start":328.07498,"end":328.315,"sentiment":"neutral","sentiment_score":0.03256141394376755},{"text":"That's the higher bit.","start":328.315,"end":329.31,"sentiment":"neutral","sentiment_score":0.03768398147076368}],"sentiment":"neutral","sentiment_score":-0.02795949226602652,"num_words":43,"start":300.60498,"end":329.31},{"sentences":[{"text":"Yes.","start":336.19,"end":336.69,"sentiment":"neutral","sentiment_score":0.03596048057079315},{"text":"Yes.","start":339.15,"end":339.63,"sentiment":"neutral","sentiment_score":0.03396906703710556},{"text":"And and but which is high is is is the back of the house higher or the front of the house higher?","start":339.63,"end":346.005,"sentiment":"neutral","sentiment_score":0.0009215807711536235},{"text":"Yeah.","start":354.065,"end":354.305,"sentiment":"neutral","sentiment_score":0.03963688015937805},{"text":"Okay.","start":354.305,"end":354.785,"sentiment":"neutral","sentiment_score":0.03034377470612526}],"sentiment":"neutral","sentiment_score":0.006160960747645452,"num_words":26,"start":336.19,"end":354.785},{"sentences":[{"text":"So the back is is the so what what I'm saying is the water's coming obvious the water has to be coming from the road.","start":354.785,"end":361.91,"sentiment":"neutral","sentiment_score":-0.02788800098001957},{"text":"Is that right?","start":361.91,"end":362.81,"sentiment":"neutral","sentiment_score":0.011838937178254128},{"text":"Yes.","start":363.27,"end":363.77,"sentiment":"neutral","sentiment_score":0.02910875342786312},{"text":"So what what I'm what I'm wondering and querying from my perspective is if the water's coming from the road, what the maps that they've got, it kinda looks like it comes from the road, it goes onto your property, it stays on your property, and just gets deeper and deeper and deeper, and then it it slowly goes off, which it doesn't seem like that's what would be actually happening.","start":364.22998,"end":386.93,"sentiment":"neutral","sentiment_score":-0.11938419738705729},{"text":"So my argument, I guess, that I would probably go back to melt water is I would say that that the lidar that they're using or the the digital topography that they're using is incorrect.","start":390.43,"end":408.245,"sentiment":"neutral","sentiment_score":-0.2775403708219528}],"sentiment":"neutral","sentiment_score":-0.13942789224286875,"num_words":135,"start":354.785,"end":408.245},{"sentences":[{"text":"And the way that you can challenge that is by getting your own survey done for your site.","start":410.0,"end":415.62,"sentiment":"neutral","sentiment_score":-0.18019180869062743},{"text":"And then you could say so you could do a cert get a survey out, get a survey, and then it says this is the the height of the site.","start":417.84,"end":424.315,"sentiment":"neutral","sentiment_score":0.007996849219004313},{"text":"This is the low of the site.","start":424.315,"end":426.015,"sentiment":"neutral","sentiment_score":-0.09578191701854978},{"text":"And then you can go back and say compared to this modeling that you've been that you've said is what's happening, you can see that we're actually higher than what you're saying.","start":426.39502,"end":436.89502,"sentiment":"neutral","sentiment_score":-0.04597439058125019},{"text":"And so you need to we need this needs to be reassessed because the hazard is too high for what it should be.","start":438.61,"end":446.39,"sentiment":"neutral","sentiment_score":-0.244668107803749}],"sentiment":"neutral","sentiment_score":-0.09793243160979315,"num_words":110,"start":410.0,"end":446.39},{"sentences":[{"text":"So that's the first stage.","start":446.69,"end":448.07,"sentiment":"neutral","sentiment_score":0.05560004226863384},{"text":"So that I guess that's the first part of how and and you should I I would recommend you do that yourselves rather than getting a consultant in because that's just gonna cost you more money, and you can just challenge them yourself.","start":448.13,"end":458.975,"sentiment":"neutral","sentiment_score":-0.03949396355554115},{"text":"The the second part of it is mitigating what the sorry, what you can do to protect the site.","start":460.95502,"end":468.17,"sentiment":"neutral","sentiment_score":0.06092624091788342},{"text":"So you're limited obviously, there's there's there's limitations based on you can't obviously make anyone any worse.","start":470.79,"end":477.69,"sentiment":"neutral","sentiment_score":-0.2160783583188758},{"text":"So it's more about, protecting assets on-site that that, and and doing development that, or sorry, works that don't require a planning permit.","start":478.055,"end":488.715,"sentiment":"neutral","sentiment_score":0.018573920444949814}],"sentiment":"neutral","sentiment_score":-0.03279227631114354,"num_words":107,"start":446.69,"end":488.715},{"sentences":[{"text":"And so some of those works, for example, would be putting up funds or what what are the words?","start":492.24,"end":505.315,"sentiment":"neutral","sentiment_score":0.09620773419737816},{"text":"Raising up garden beds or, you know, stuff like that where where you could essentially, what you're looking to do, and and you don't need me to to write your report on it.","start":506.335,"end":516.63,"sentiment":"neutral","sentiment_score":0.12437458381508336},{"text":"You don't need anyone to write or essentially, what you need to do is you can see that the water's coming from your North Northeast.","start":516.63,"end":524.09,"sentiment":"neutral","sentiment_score":0.096050069257617},{"text":"The water's coming from the Northeast, and it's coming through the site.","start":524.47003,"end":527.37,"sentiment":"neutral","sentiment_score":0.04141724528744817},{"text":"So what you want to do is figure out a way to slow the water from coming from the Northeast through the site.","start":527.43,"end":534.185,"sentiment":"neutral","sentiment_score":0.049148526528607246}],"sentiment":"neutral","sentiment_score":0.08893734822049737,"num_words":112,"start":492.24,"end":534.185},{"sentences":[{"text":"So, you know, if that's putting in some more field for the gardens, if that's putting in a brick, garden bed wall or something like that.","start":535.925,"end":547.51,"sentiment":"neutral","sentiment_score":-0.01943013877966083},{"text":"You know what I mean?","start":547.51,"end":548.07,"sentiment":"neutral","sentiment_score":-0.03544344455003738},{"text":"Like, so that's gonna, I guess that that's gonna protect the property.","start":548.07,"end":552.25,"sentiment":"neutral","sentiment_score":-0.016628267612153042},{"text":"The I guess but the main the main thing that you really I would be more worried about, to be honest, is getting making sure that Melbourne Water reassess the site based on what is actually so the the actual topography because the hazard classification is going to you quite a lot when it comes to insurances down the track.","start":552.47003,"end":572.51,"sentiment":"neutral","sentiment_score":-0.16889323343833287},{"text":"Absolutely.","start":578.17004,"end":578.67004,"sentiment":"neutral","sentiment_score":0.01686052232980728}],"sentiment":"neutral","sentiment_score":-0.1057564762147824,"num_words":104,"start":535.925,"end":578.67004},{"sentences":[{"text":"Yeah.","start":584.51495,"end":584.755,"sentiment":"neutral","sentiment_score":-0.0009090850944630802},{"text":"So and then that's exactly right.","start":584.755,"end":586.27496,"sentiment":"neutral","sentiment_score":0.3289922947684924},{"text":"So that's why you need to get out because look.","start":586.27496,"end":588.435,"sentiment":"neutral","sentiment_score":0.11106106713414192},{"text":"If you've got if if, you know, that map that you sent me, if your if your site's all blue, then then it's not too bad.","start":588.435,"end":597.3,"sentiment":"neutral","sentiment_score":0.05335658211977436},{"text":"Right?","start":597.45996,"end":597.7,"sentiment":"neutral","sentiment_score":0.1153724193572998}],"sentiment":"neutral","sentiment_score":0.10423406612112145,"num_words":44,"start":584.51495,"end":597.7},{"sentences":[{"text":"It it's there's there's things that you can do.","start":597.7,"end":600.66,"sentiment":"neutral","sentiment_score":0.14802622546752295},{"text":"It's not too I'm not I wouldn't be too worried.","start":600.66,"end":602.74,"sentiment":"neutral","sentiment_score":-0.006560201942920685},{"text":"But when you're up to h orange, which is H 3, or H 6, which oh, sorry.","start":602.74,"end":609.38,"sentiment":"neutral","sentiment_score":-0.06179821622722289},{"text":"H 5, which is at the back, that's quite deep.","start":609.38,"end":612.825,"sentiment":"neutral","sentiment_score":-0.09087766110897064},{"text":"That's quite deep and quite fast, and it means that that that if if you have that type of classification, that would put people off.","start":612.825,"end":620.10504,"sentiment":"negative","sentiment_score":-0.4204425287246704}],"sentiment":"neutral","sentiment_score":-0.1577996548632501,"num_words":71,"start":597.7,"end":620.10504},{"sentences":[{"text":"It would make people nervous.","start":620.10504,"end":621.405,"sentiment":"negative","sentiment_score":-0.5367678999900818},{"text":"So, yeah, I think look.","start":627.30005,"end":628.60004,"sentiment":"neutral","sentiment_score":0.11110754311084747},{"text":"Honestly, I I would probably say it and and if you're willing to if you if you need, like, a formalized response, if someone will come back to you and say, no.","start":628.66003,"end":638.10004,"sentiment":"neutral","sentiment_score":-0.07124644471332431},{"text":"We need a formalized thing, then, you know, we can quote on that and everything.","start":638.10004,"end":642.825,"sentiment":"neutral","sentiment_score":-0.04774289876222611},{"text":"But, realistically, I I would probably first go back to my board and say, look.","start":642.825,"end":647.465,"sentiment":"neutral","sentiment_score":-0.015556727349758149}],"sentiment":"neutral","sentiment_score":-0.07441225565142101,"num_words":72,"start":620.10504,"end":647.465},{"sentences":[{"text":"And this is this is our site.","start":647.465,"end":649.22504,"sentiment":"neutral","sentiment_score":-0.007325451821088791},{"text":"It's it's you can see that there's even with photography, you can take photos of the backyard and say, look.","start":649.22504,"end":653.86505,"sentiment":"neutral","sentiment_score":-0.022085796971805394},{"text":"We haven't your modeling's showing that there could be up to four meters of flood depth or something here.","start":653.86505,"end":661.56,"sentiment":"neutral","sentiment_score":-0.10190389658275403},{"text":"It's flat at the rear, so there's no the classification is incorrect.","start":661.7,"end":666.82,"sentiment":"neutral","sentiment_score":-0.1945359706878662},{"text":"Can you and then if if then if they say, oh, we can't do anything about it, you can be like, look.","start":666.82,"end":671.005,"sentiment":"neutral","sentiment_score":-0.121528720991178}],"sentiment":"neutral","sentiment_score":-0.09296539559145459,"num_words":80,"start":647.465,"end":671.005},{"sentences":[{"text":"If I get a survey and so show you formally, can you what what what's next?","start":671.005,"end":676.92505,"sentiment":"neutral","sentiment_score":-0.015111186890862882},{"text":"And then that might help a lot more.","start":676.92505,"end":678.445,"sentiment":"neutral","sentiment_score":0.01255343435332179},{"text":"So I reckon that's probably your first stage.","start":678.445,"end":680.28,"sentiment":"neutral","sentiment_score":-0.01066570496186614},{"text":"Okay.","start":684.84,"end":685.34,"sentiment":"neutral","sentiment_score":0.2033749520778656},{"text":"So we we don't actually do the structural stuff.","start":700.045,"end":703.58496,"sentiment":"neutral","sentiment_score":-0.05052147557338079}],"sentiment":"neutral","sentiment_score":-0.011380844838207676,"num_words":42,"start":671.005,"end":703.58496},{"sentences":[{"text":"We just we we we do we do we provide you options, and then you get someone in to actually do the structural stuff.","start":704.045,"end":714.61,"sentiment":"neutral","sentiment_score":-0.0009688600354517498},{"text":"So it's not and, again, I'm not sure you a structural engineer could probably do it without if you can if you tell them where the water's coming from, they could probably just be like, yep.","start":714.61,"end":727.565,"sentiment":"neutral","sentiment_score":-0.04322039879237612},{"text":"Okay.","start":727.565,"end":727.725,"sentiment":"neutral","sentiment_score":-0.015117491595447063},{"text":"If the water's coming from there, this is wait.","start":727.725,"end":729.32495,"sentiment":"neutral","sentiment_score":-0.016397562395367358},{"text":"This is what you need to do.","start":729.32495,"end":730.865,"sentiment":"neutral","sentiment_score":-0.005094793226037707}],"sentiment":"neutral","sentiment_score":-0.02308501432613506,"num_words":77,"start":704.045,"end":730.865},{"sentences":[{"text":"Instead of getting too many people, I guess, is what I'm I'm just you know, you could you can't yeah.","start":731.32495,"end":735.92,"sentiment":"neutral","sentiment_score":-0.015847418690100312},{"text":"You can absolutely hire us, and we can absolutely do it.","start":735.92,"end":738.8,"sentiment":"neutral","sentiment_score":0.02857111512937329},{"text":"But I just think that it would be a lot of money that you're spending on a few different things that may not like, that you could potentially just get from one person.","start":738.8,"end":747.435,"sentiment":"neutral","sentiment_score":-0.050104927948930046},{"text":"Well, it could be just the it could be either an inch.","start":760.075,"end":762.64,"sentiment":"neutral","sentiment_score":-0.014827639795839787},{"text":"It could be a structural engineer.","start":762.64,"end":764.0,"sentiment":"neutral","sentiment_score":-0.008497085577497879}],"sentiment":"neutral","sentiment_score":-0.02298832830132508,"num_words":82,"start":731.32495,"end":764.0},{"sentences":[{"text":"It could be a landscape architect or a landscape designer or something like that where you can be like, hey.","start":764.0,"end":770.32,"sentiment":"neutral","sentiment_score":-0.012005615327507258},{"text":"Look.","start":770.32,"end":770.64,"sentiment":"neutral","sentiment_score":-0.018255189061164856},{"text":"We wanna manage some we've been told we've got flooding.","start":770.64,"end":773.52,"sentiment":"neutral","sentiment_score":-0.020904634799808263},{"text":"We wanna manage it.","start":773.52,"end":774.375,"sentiment":"neutral","sentiment_score":-0.009033334907144308},{"text":"Can you get someone on it could be either of those.","start":774.455,"end":777.435,"sentiment":"neutral","sentiment_score":-0.006135974672030319}],"sentiment":"neutral","sentiment_score":-0.012413976187615292,"num_words":46,"start":764.0,"end":777.435},{"sentences":[{"text":"But, yeah, I'd probably go for them more than engineers because otherwise, you know, you'll be spending a lot of money to to figure out, and then you'll have to construct them.","start":778.055,"end":787.35,"sentiment":"neutral","sentiment_score":-0.04288174048997462},{"text":"That's right.","start":791.35,"end":791.82996,"sentiment":"neutral","sentiment_score":0.04681098647415638},{"text":"Yeah.","start":791.82996,"end":792.06995,"sentiment":"neutral","sentiment_score":0.07131300866603851},{"text":"Exactly.","start":792.06995,"end":792.56995,"sentiment":"neutral","sentiment_score":0.16208311915397644},{"text":"No worries.","start":796.38995,"end":797.13,"sentiment":"neutral","sentiment_score":-0.11794848367571831}],"sentiment":"neutral","sentiment_score":-0.03371301479637623,"num_words":38,"start":778.055,"end":797.13},{"sentences":[{"text":"No.","start":799.67,"end":799.91,"sentiment":"neutral","sentiment_score":-0.007934678345918655},{"text":"No worries at all.","start":799.91,"end":800.70996,"sentiment":"neutral","sentiment_score":-0.02022226434201002},{"text":"Cheers.","start":800.70996,"end":801.11,"sentiment":"neutral","sentiment_score":0.21644245088100433},{"text":"Alright.","start":801.11,"end":801.43,"sentiment":"neutral","sentiment_score":0.2417350858449936},{"text":"Good luck.","start":801.43,"end":801.9869,"sentiment":"positive","sentiment_score":0.4149654656648636}],"sentiment":"neutral","sentiment_score":0.13325385914908516,"num_words":9,"start":799.67,"end":801.9869},{"sentences":[{"text":"Cheers.","start":804.22687,"end":804.5469,"sentiment":"neutral","sentiment_score":0.16968700289726257},{"text":"You too.","start":804.5469,"end":804.9469,"sentiment":"positive","sentiment_score":0.5232235789299011},{"text":"Thank 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Good hi. Good morning. My name is Jim Streicher. Is this Alex? Yeah. I called up yesterday, and I also sent the email as per our discussion regarding our Greensboro house. Yes. That's okay. What's the term? Sorry. Pond, like p o n d. It's low at the I can say what can I say? It's low at the so from the main street level where our house is facing, The main street is higher, so the driver is sloping downwards toward the lower level of the house, and we are currently living at the upper level of the house. Adopted. What is mean by that, please? The you mean the Melbourne Water Map? Is that what you're saying? Right now, it's being reviewed, and we went there. We we we met with them, and they said because we're questioning it, because the the hazard rating is really only at the back area, only a tiny. The rest of the house, if one would zoom on that map of the Melbourne water mapping, the rest of the mapping in the front, in the middle of the house, it's not level five. There's only a tiny level five at the back, and they are thinking it might be like it's because of, like, a a drainage there. Because they're just thinking that one in one hundred years, if there's a big flood, it might not be able to contain the water. That's the only risk. The tiny risk. That's why they encourage us. You can send feedback. We they encourage us as property owners to send feedback so they can review it. But they also said that yes. That's why we're actively doing it now. You were also after that. I think it's also an another goal because, of course, if we can also do mitigation for the property itself, we're happy to do that as well. Yep. Yep. It's okay. Sorry. Can you explain that order, please? Sorry. What what do you mean by that? Avandina Crescent. That's the front of the house. That's the main road in front of the house. And at the back of a house is the Diamond Creek Road. Okay. I can say the front of the house is higher. Yes. Yes. Okay. Yep. Yep. Yeah. Okay. Sure. Yep. Yep. Yep. Hello. Yes. Yes. Yep. Yep. Yes. Yes. Yep. Okay. Yep. Yep. Mhmm. Yep. Mhmm. Yeah. Yes. Yeah. And also we're talking about the resale value as well because we just bought this three years ago and we plan to downsize maybe in, I don't know, ten to fifteen years. Yeah. Yeah. Yeah. Yes. Yes. Yep. Yep. Thank you. Yep. Yes. Sure. Yep. Sounds good. Yep. Perfect. Yep. Okay. Yes. Yes. Yes. And in terms of those other mitigation that we actually want to do, do you do you think that your company can provide that? The actual mitigation, like Okay. Yep. Yep. Yeah. Yeah. Yes. Gotcha. Gotcha. So did you suggest what's the term of the one that we will get to actually do those stuff? What's that, I don't know. Engineer? I don't sorry. I'm not knowledgeable. What gotcha. Gotcha. Yeah. Yeah. Yep. Or it can be a builder, stuff like that. Right? Perfect. Alex, you're very nice. Thank you. I really appreciate it. I can feel your concern. Thank you so much. I really I really appreciate it. Yeah. Thank you. Have a nice day. Thanks. 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Good hi. Good morning. My name is Jim Streicher. Is this Alex?\n\nYeah. I called up yesterday, and I also sent the email as per our discussion regarding our Greensboro house. Yes. That's okay. What's the term?\n\nSorry. Pond, like p o n d. It's low at the I can say what can I say? It's low at the so from the main street level where our house is facing, The main street is higher, so the driver is sloping downwards toward the lower level of the house, and we are currently living at the upper level of the house. Adopted.\n\nWhat is mean by that, please? The you mean the Melbourne Water Map? Is that what you're saying? Right now, it's being reviewed, and we went there. We we we met with them, and they said because we're questioning it, because the the hazard rating is really only at the back area, only a tiny.\n\nThe rest of the house, if one would zoom on that map of the Melbourne water mapping, the rest of the mapping in the front, in the middle of the house, it's not level five. There's only a tiny level five at the back, and they are thinking it might be like it's because of, like, a a drainage there. Because they're just thinking that one in one hundred years, if there's a big flood, it might not be able to contain the water. That's the only risk. The tiny risk.\n\nThat's why they encourage us. You can send feedback. We they encourage us as property owners to send feedback so they can review it. But they also said that yes. That's why we're actively doing it now.\n\nYou were also after that. I think it's also an another goal because, of course, if we can also do mitigation for the property itself, we're happy to do that as well. Yep. Yep. It's okay.\n\nSorry. Can you explain that order, please? Sorry. What what do you mean by that? Avandina Crescent.\n\nThat's the front of the house. That's the main road in front of the house. And at the back of a house is the Diamond Creek Road. Okay. I can say the front of the house is higher.\n\nYes. Yes. Okay. Yep. Yep.\n\nYeah. Okay. Sure. Yep. Yep.\n\nYep. Hello. Yes. Yes. Yep.\n\nYep. Yes. Yes. Yep. Okay.\n\nYep. Yep. Mhmm. Yep. Mhmm.\n\nYeah. Yes. Yeah. And also we're talking about the resale value as well because we just bought this three years ago and we plan to downsize maybe in, I don't know, ten to fifteen years. Yeah.\n\nYeah. Yeah. Yes. Yes. Yep.\n\nYep. Thank you. Yep. Yes. Sure.\n\nYep. Sounds good. Yep. Perfect. Yep.\n\nOkay. Yes. Yes. Yes. And in terms of those other mitigation that we actually want to do, do you do you think that your company can provide that?\n\nThe actual mitigation, like Okay. Yep. Yep. Yeah. Yeah.\n\nYes. Gotcha. Gotcha. So did you suggest what's the term of the one that we will get to actually do those stuff? What's that, I don't know.\n\nEngineer? I don't sorry. I'm not knowledgeable. What gotcha. Gotcha.\n\nYeah. Yeah. Yep. Or it can be a builder, stuff like that. Right?\n\nPerfect. Alex, you're very nice. Thank you. I really appreciate it. I can feel your concern.\n\nThank you so much. I really I really appreciate it. Yeah. Thank you. Have a nice day.\n\nThanks. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.3999999,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.16062113642692566},{"text":"Good hi.","start":2.6399999,"end":4.08,"sentiment":"positive","sentiment_score":0.34572066366672516},{"text":"Good morning.","start":4.08,"end":4.8199997,"sentiment":"positive","sentiment_score":0.38466493785381317},{"text":"My name is Jim Streicher.","start":5.04,"end":6.66,"sentiment":"neutral","sentiment_score":0.22693162262439728},{"text":"Is this Alex?","start":6.72,"end":7.62,"sentiment":"neutral","sentiment_score":0.12431185444196065}],"sentiment":"neutral","sentiment_score":0.24069123199352851,"num_words":13,"start":2.3999999,"end":7.62},{"sentences":[{"text":"Yeah.","start":9.44,"end":9.92,"sentiment":"neutral","sentiment_score":0.08469534665346146},{"text":"I called up yesterday, and I also sent the email as per our discussion regarding our Greensboro 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is facing, The main street is higher, so the driver is sloping downwards toward the lower level of the house, and we are currently living at the upper level of the house.","start":100.005005,"end":117.96,"sentiment":"neutral","sentiment_score":-0.018727214096321},{"text":"Adopted.","start":140.62,"end":141.12,"sentiment":"neutral","sentiment_score":0.019726594910025597}],"sentiment":"neutral","sentiment_score":-0.020498938727541827,"num_words":64,"start":67.665,"end":141.12},{"sentences":[{"text":"What is mean by that, please?","start":141.26,"end":143.04,"sentiment":"neutral","sentiment_score":-0.00047007855027914047},{"text":"The you mean the Melbourne Water Map?","start":159.695,"end":161.535,"sentiment":"neutral","sentiment_score":0.021466788968869617},{"text":"Is that what you're saying?","start":161.535,"end":162.755,"sentiment":"neutral","sentiment_score":0.018978896737098693},{"text":"Right now, it's being reviewed, and we went there.","start":164.03,"end":166.75,"sentiment":"neutral","sentiment_score":0.05699617746803495},{"text":"We we we met with them, and they said because we're questioning it, because the the hazard rating is really only at the back area, only a tiny.","start":166.75,"end":177.745,"sentiment":"neutral","sentiment_score":-0.03423981687852314}],"sentiment":"neutral","sentiment_score":-0.0036983225494623185,"num_words":55,"start":141.26,"end":177.745},{"sentences":[{"text":"The rest of the house, if one would zoom on that map of the Melbourne water mapping, the rest of the mapping in the front, in the middle of the house, it's not level five.","start":177.745,"end":189.765,"sentiment":"neutral","sentiment_score":-0.04866094903222152},{"text":"There's only a tiny level five at the back, and they are thinking it might be like it's because of, like, a a drainage there.","start":190.09,"end":197.79,"sentiment":"neutral","sentiment_score":-0.10061726897954941},{"text":"Because they're just thinking that one in one hundred years, if there's a big flood, it might not be able to contain the water.","start":197.93,"end":206.585,"sentiment":"neutral","sentiment_score":-0.20865088825424513},{"text":"That's the only risk.","start":206.585,"end":207.785,"sentiment":"neutral","sentiment_score":-0.24134251475334167},{"text":"The tiny risk.","start":207.785,"end":208.425,"sentiment":"neutral","sentiment_score":-0.09771947065989177}],"sentiment":"neutral","sentiment_score":-0.1152166453814441,"num_words":91,"start":177.745,"end":208.425},{"sentences":[{"text":"That's why they encourage us.","start":208.425,"end":210.105,"sentiment":"neutral","sentiment_score":0.30435710251331327},{"text":"You can send feedback.","start":210.105,"end":211.485,"sentiment":"neutral","sentiment_score":0.3221256211400032},{"text":"We they encourage us as property owners to send feedback so they can review it.","start":211.545,"end":217.565,"sentiment":"neutral","sentiment_score":0.3094747632741928},{"text":"But they also said that yes.","start":218.105,"end":221.73001,"sentiment":"neutral","sentiment_score":0.23284428815046945},{"text":"That's why we're actively doing it now.","start":221.73001,"end":224.15001,"sentiment":"positive","sentiment_score":0.3700830510684422}],"sentiment":"neutral","sentiment_score":0.3091907170978752,"num_words":37,"start":208.425,"end":224.15001},{"sentences":[{"text":"You were also after that.","start":238.515,"end":240.05501,"sentiment":"neutral","sentiment_score":-0.10305390805006027},{"text":"I think it's also an another goal because, of course, if we can also do mitigation for the property itself, we're happy to do that as 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also we're talking about the resale value as well because we just bought this three years ago and we plan to downsize maybe in, I don't know, ten to fifteen 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mitigation that we actually want to do, do you do you think that your company can provide that?","start":687.105,"end":696.96497,"sentiment":"neutral","sentiment_score":0.13200753026952347}],"sentiment":"neutral","sentiment_score":0.13623239073370183,"num_words":28,"start":685.505,"end":696.96497},{"sentences":[{"text":"The actual mitigation, like Okay.","start":697.985,"end":711.67,"sentiment":"neutral","sentiment_score":-0.025601107254624368},{"text":"Yep.","start":711.67,"end":712.17,"sentiment":"neutral","sentiment_score":0.011576564982533457},{"text":"Yep.","start":730.86,"end":731.36,"sentiment":"neutral","sentiment_score":0.014090251177549362},{"text":"Yeah.","start":733.5,"end":734.0,"sentiment":"neutral","sentiment_score":-0.011827733367681503},{"text":"Yeah.","start":744.93506,"end":745.43506,"sentiment":"neutral","sentiment_score":-0.038804084062576294}],"sentiment":"neutral","sentiment_score":-0.016996726393699646,"num_words":9,"start":697.985,"end":745.43506},{"sentences":[{"text":"Yes.","start":747.895,"end":748.395,"sentiment":"neutral","sentiment_score":-0.01278146542608738},{"text":"Gotcha.","start":748.61505,"end":749.11505,"sentiment":"neutral","sentiment_score":-0.018511783331632618},{"text":"Gotcha.","start":749.17505,"end":749.67505,"sentiment":"neutral","sentiment_score":-0.013933549635112286},{"text":"So did you suggest what's the term of the one that we will get to actually do those stuff?","start":749.895,"end":755.815,"sentiment":"neutral","sentiment_score":-0.014160281341326865},{"text":"What's that, I don't know.","start":755.815,"end":758.04004,"sentiment":"neutral","sentiment_score":-0.0561070017516613}],"sentiment":"neutral","sentiment_score":-0.02202989454208701,"num_words":27,"start":747.895,"end":758.04004},{"sentences":[{"text":"Engineer?","start":758.04004,"end":758.54004,"sentiment":"neutral","sentiment_score":-0.033883675932884216},{"text":"I don't sorry.","start":758.68005,"end":759.24005,"sentiment":"neutral","sentiment_score":-0.07820150007804234},{"text":"I'm not knowledgeable.","start":759.24005,"end":760.14,"sentiment":"neutral","sentiment_score":-0.08995806177457173},{"text":"What gotcha.","start":760.68005,"end":767.98004,"sentiment":"neutral","sentiment_score":-0.012743720319122076},{"text":"Gotcha.","start":769.80005,"end":770.30005,"sentiment":"neutral","sentiment_score":-0.02353366836905479}],"sentiment":"neutral","sentiment_score":-0.05873834704980254,"num_words":10,"start":758.04004,"end":770.30005},{"sentences":[{"text":"Yeah.","start":773.59503,"end":774.09503,"sentiment":"neutral","sentiment_score":-0.008349964395165443},{"text":"Yeah.","start":788.19,"end":788.59,"sentiment":"neutral","sentiment_score":0.0009470973163843156},{"text":"Yep.","start":788.59,"end":789.07,"sentiment":"neutral","sentiment_score":0.0014440424274653196},{"text":"Or it can be a builder, stuff like that.","start":789.07,"end":790.99,"sentiment":"neutral","sentiment_score":-0.0016485293680388066},{"text":"Right?","start":790.99,"end":791.49,"sentiment":"neutral","sentiment_score":0.018004734069108963}],"sentiment":"neutral","sentiment_score":-0.000214681145735085,"num_words":13,"start":773.59503,"end":791.49},{"sentences":[{"text":"Perfect.","start":793.31,"end":793.81,"sentiment":"positive","sentiment_score":0.3782399892807007},{"text":"Alex, you're very nice.","start":793.95,"end":795.23,"sentiment":"positive","sentiment_score":0.4274991378188133},{"text":"Thank you.","start":795.23,"end":795.95,"sentiment":"positive","sentiment_score":0.34719139337539673},{"text":"I really appreciate it.","start":795.95,"end":797.15,"sentiment":"neutral","sentiment_score":-0.07807848881930113},{"text":"I can feel your concern.","start":797.15,"end":798.35004,"sentiment":"neutral","sentiment_score":-0.13918381780385972}],"sentiment":"neutral","sentiment_score":0.11089914268814027,"num_words":16,"start":793.31,"end":798.35004},{"sentences":[{"text":"Thank you so much.","start":798.35004,"end":799.49,"sentiment":"neutral","sentiment_score":0.1053628008812666},{"text":"I really I really appreciate it.","start":799.79004,"end":802.40686,"sentiment":"neutral","sentiment_score":0.18704463293155035},{"text":"Yeah.","start":802.40686,"end":802.64685,"sentiment":"neutral","sentiment_score":0.2591817378997803},{"text":"Thank you.","start":802.64685,"end":803.0469,"sentiment":"positive","sentiment_score":0.4166307896375656},{"text":"Have a nice day.","start":803.0469,"end":803.9269,"sentiment":"positive","sentiment_score":0.48277781903743744}],"sentiment":"neutral","sentiment_score":0.2686631526140606,"num_words":17,"start":798.35004,"end":803.9269},{"sentences":[{"text":"Thanks.","start":803.9269,"end":804.4269,"sentiment":"positive","sentiment_score":0.3850990831851959},{"text":"Bye.","start":804.4869,"end":804.9869,"sentiment":"neutral","sentiment_score":0.28183791041374207}],"sentiment":"positive","sentiment_score":0.333468496799469,"num_words":2,"start":803.9269,"end":804.9869}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello? Speaking. Yes. I'm in consulting.\n\nChannel 1: Hi. Good hi. Good morning. My name is Jim Streicher. Is this Alex?\n\nChannel 0: Yes. It is.\n\nChannel 1: Yeah. I called up yesterday, and I also sent the email as per our discussion regarding our Greensboro\n\nChannel 0: I did see\n\nChannel 1: house.\n\nChannel 0: that. Yes. Sorry. Yes. I have been reviewing it.\n\nYes. Sorry. This Jim Jim, wasn't it?\n\nChannel 1: Yes.\n\nChannel 0: Yes. Yes. So, yeah, we did. I did have a overview, and I was sorry. I ran out of time to give you a callback, unfortunately.\n\nChannel 1: That's okay.\n\nChannel 0: But yeah. So I I did notice the flood impact in in Greensboro. Look. It it's pretty honestly, it's pretty the area does get flooded pretty badly. It has been known to.\n\nThe the difficulty and the thing that's interesting about your property is that it's almost as if most of the sorry. It it's like ponds in your property.\n\nChannel 1: What's the term? Sorry.\n\nChannel 0: Pond. So the water kind of ponds inside your property.\n\nChannel 1: Pond, like p o n d.\n\nChannel 0: Yeah. Yeah. Exactly. So kinda like stores in there. And so my my my question is that where it where it does, like, store within the property, is is your property quite low, or is it is is it kind of low at the front and in the middle?\n\nChannel 1: It's low at the I can say what can I say? It's low at the so from the main street level where our house is facing, The main\n\nChannel 0: Yeah.\n\nChannel 1: street is higher, so the driver is sloping downwards toward the lower level of the house, and we are currently\n\nChannel 0: Okay.\n\nChannel 1: living at the upper level of the house.\n\nChannel 0: Okay. Interesting. So, yeah, in terms of sorry. The question the other question I had is, is this property sorry. Is is this property is this flood study already been adopted?\n\nChannel 1: Adopted. What is mean by that, please?\n\nChannel 0: Oh, so I mean, like so has the flood study gone through has has Melbourne Water accepted the flood study, and has it now been it's it's accepted and so it it is in the it's it's accepted by council.\n\nChannel 1: The you mean the Melbourne Water Map? Is that what you're saying?\n\nChannel 0: Yeah. Yeah. Because\n\nChannel 1: Right now, it's being reviewed, and we went there. We we we met with them, and they said because we're questioning it, because the the hazard rating is really only at the back area,\n\nChannel 0: sometimes\n\nChannel 1: only a tiny. The rest of the house, if one would zoom on that map of the Melbourne water mapping, the rest of the mapping in the front, in the middle of the house, it's not level five. There's only a tiny level five at the back, and they\n\nChannel 0: Yeah.\n\nChannel 1: are thinking it might be like it's because of, like, a a drainage there. Because they're just thinking that one in one hundred years, if there's a big flood, it might not be able to contain the water. That's the only risk. The tiny risk. That's why they encourage us.\n\nYou can send feedback. We they encourage us as property owners to send feedback so they can review it. But\n\nChannel 0: Okay.\n\nChannel 1: they also\n\nChannel 0: So\n\nChannel 1: said\n\nChannel 0: this is\n\nChannel 1: that\n\nChannel 0: your chance to do that.\n\nChannel 1: yes. That's why we're actively doing it now.\n\nChannel 0: Oh, I understand. Right. Okay. So, yeah, I I think I misinterpreted what you were because when we were speaking, I thought you were trying to figure out a way that you could mitigate the the impact instead of instead\n\nChannel 1: You were\n\nChannel 0: of\n\nChannel 1: also\n\nChannel 0: actually\n\nChannel 1: after\n\nChannel 0: challenging\n\nChannel 1: that.\n\nChannel 0: pardon?\n\nChannel 1: I think it's also an another goal because, of course, if we can also do mitigation for the property itself, we're happy to do that as well.\n\nChannel 0: Yes. Well, I I think, unfortunately, in terms of mitigation, you're gonna Melbourne Water will put some restrictions on what you can and can't do, which will probably limit honestly, will will limit your ability to do a lot on the site.\n\nChannel 1: Yep. Yep.\n\nChannel 0: The I guess the the thing that is strange, it it's it it ponds it's almost ponds within the site right over your property boundary. So there's something wrong. I would challenge them about the what the the topography because I I think that\n\nChannel 1: It's\n\nChannel 0: what's happening is it's picking up low points that aren't actually there. That's my expectations. And\n\nChannel 1: okay. Sorry.\n\nChannel 0: I would\n\nChannel 1: Can you explain that order, please? Sorry. What what do you mean by\n\nChannel 0: I'll what I mean is, essentially,\n\nChannel 1: that?\n\nChannel 0: what's happening is so it you're you're probably grade grades down, so it it goes from Avent sorry. Aventa Crescent down towards the rear, doesn't it?\n\nChannel 1: Avandina Crescent.\n\nChannel 0: Yeah. That's the higher bit.\n\nChannel 1: That's the front of the house. That's the main road in front of the house. And at the\n\nChannel 0: Yes.\n\nChannel 1: back of a house is the Diamond Creek Road.\n\nChannel 0: Yes. And and but which is high is is is the back of the house higher or the front of the house higher?\n\nChannel 1: Okay. I can say the front of the house is higher.\n\nChannel 0: Yeah. Okay. So the back is is the so what what I'm saying is the water's coming obvious the water has to be coming from the road. Is that right?\n\nChannel 1: Yes. Yes.\n\nChannel 0: Yes. So what what I'm what I'm wondering and querying from my perspective is if the water's coming from the road, what the maps that they've got, it kinda looks like it comes from the road, it goes onto your property, it stays on your property, and just gets deeper and deeper and deeper, and then it it slowly goes off, which it doesn't seem like that's what would be actually happening.\n\nChannel 1: Okay. Yep. Yep.\n\nChannel 0: So my argument, I guess, that I would probably go back to melt water is I would say that that the lidar that they're using or the the digital topography that they're using is incorrect. And the way that you can challenge that is by getting your own survey done for your site.\n\nChannel 1: Yeah. Okay. Sure. Yep.\n\nChannel 0: And then you could say so you could do a cert get a survey out, get a survey, and then it says this is the the height of the site. This is the low of the site.\n\nChannel 1: Yep.\n\nChannel 0: And then you can go back and say compared to this modeling that you've been that you've said is what's happening,\n\nChannel 1: Yep.\n\nChannel 0: you can see that we're actually higher than what you're saying.\n\nChannel 1: Hello.\n\nChannel 0: And so you need to we need this needs to be reassessed because the hazard is too high for what it\n\nChannel 1: Yes.\n\nChannel 0: should be. So that's\n\nChannel 1: Yes.\n\nChannel 0: the first stage. So that I guess that's the first part of how and and you should I I would recommend you do that yourselves rather than getting a consultant in because that's just gonna cost you more money, and you can just challenge\n\nChannel 1: Yep.\n\nChannel 0: them yourself.\n\nChannel 1: Yep.\n\nChannel 0: The the second part of it is mitigating what the sorry, what you can do to protect the site.\n\nChannel 1: Yes.\n\nChannel 0: So you're limited obviously, there's there's there's limitations based on you can't obviously make anyone any worse. So it's\n\nChannel 1: Yes.\n\nChannel 0: more about, protecting assets on-site that that, and and doing development that, or sorry, works that don't require a planning permit.\n\nChannel 1: Yep. Okay.\n\nChannel 0: And so some of those works, for example, would be putting up funds or what what are the words? Raising up garden beds or, you\n\nChannel 1: Yep.\n\nChannel 0: know, stuff like that where where you could essentially, what you're looking to do, and and you don't need me to to write your report on it. You don't need anyone to write or essentially, what you need to do is you can see that the water's coming from your North Northeast. The water's coming\n\nChannel 1: Yep.\n\nChannel 0: from the Northeast, and it's coming\n\nChannel 1: Mhmm.\n\nChannel 0: through the site. So what you want to do is figure out a way to slow the water from coming from the Northeast through the site.\n\nChannel 1: Yep. Mhmm.\n\nChannel 0: So, you know, if that's putting in some more field for the gardens, if that's putting in a brick, garden bed wall or something like that. You know what I mean? Like, so that's gonna,\n\nChannel 1: Yeah.\n\nChannel 0: I guess that that's gonna protect the property. The\n\nChannel 1: Yes.\n\nChannel 0: I guess but the main the main thing that you really I would be more worried about, to be honest, is getting making sure that Melbourne Water reassess the site based on what is actually so the the actual topography because the hazard classification is going to you quite a lot when it comes to insurances down the track.\n\nChannel 1: Yeah. And also we're talking about the resale value as well because we just bought this\n\nChannel 0: Absolutely.\n\nChannel 1: three years ago and we plan to downsize maybe in, I don't know, ten to fifteen years.\n\nChannel 0: Yeah. So and then that's exactly right. So that's why you need to get out because look. If you've got if if, you know, that map that you sent me, if your if\n\nChannel 1: Yeah.\n\nChannel 0: your site's all blue, then then it's not too bad. Right? It\n\nChannel 1: Yeah.\n\nChannel 0: it's there's there's things that you can do. It's not too I'm not I wouldn't be too worried. But when you're up to h orange, which is H 3, or H 6, which oh, sorry. H 5, which is at the back, that's quite deep. That's quite\n\nChannel 1: Yeah.\n\nChannel 0: deep and quite fast, and it means that that that if if you have that type of classification, that would put people off. It would make people nervous.\n\nChannel 1: Yes. Yes. Yep. Yep.\n\nChannel 0: So,\n\nChannel 1: Thank\n\nChannel 0: yeah, I\n\nChannel 1: you.\n\nChannel 0: think look. Honestly, I I would probably say it and and if you're willing to if you if you need, like, a formalized response, if someone will come back to you and say, no. We need a formalized thing, then, you know, we can quote on that and everything. But, realistically, I I would probably first go back to my board and say, look. And this is this is our site.\n\nIt's it's you can see that there's even with photography, you can take photos of the backyard and say, look. We haven't your modeling's showing that there could be up to four meters of flood depth or something here. It's flat at the rear, so there's no the classification is incorrect. Can you and then if if then if they say, oh, we can't do anything about it, you can be like, look. If I get a survey and so show you formally, can you what what\n\nChannel 1: Yep.\n\nChannel 0: what's next? And then that might help a lot more. So I reckon that's probably your first stage.\n\nChannel 1: Yes. Sure. Yep. Sounds good. Yep.\n\nPerfect. Yep.\n\nChannel 0: Okay.\n\nChannel 1: Okay. Yes. Yes. Yes. And in terms of those other mitigation that we actually want to do, do you do you think that your company can provide that?\n\nThe actual mitigation,\n\nChannel 0: So\n\nChannel 1: like\n\nChannel 0: we we don't actually do the structural stuff. We just we we we do we do we provide you options, and\n\nChannel 1: Okay.\n\nChannel 0: then\n\nChannel 1: Yep.\n\nChannel 0: you get someone in to actually do the structural stuff. So it's not and, again, I'm not sure you a structural engineer could probably do it without if you can if you tell them where the water's coming from, they could probably just be like, yep. Okay. If the water's coming from there, this is wait. This is what you need to do.\n\nChannel 1: Yep.\n\nChannel 0: Instead of getting too many people, I guess, is what\n\nChannel 1: Yeah.\n\nChannel 0: I'm I'm just you know, you could you can't yeah. You can absolutely hire us, and we can absolutely do it. But I just think that it would be a lot of money that you're spending on a few different things that may not\n\nChannel 1: Yeah.\n\nChannel 0: like, that you could potentially just get from one person.\n\nChannel 1: Yes. Gotcha. Gotcha. So did you suggest what's the term of the one that we will get to actually do those stuff? What's that, I don't know.\n\nEngineer? I don't sorry. I'm not knowledgeable.\n\nChannel 0: Well, it could\n\nChannel 1: What\n\nChannel 0: be just the it could be either an inch. It could be a structural engineer. It could be a landscape architect\n\nChannel 1: gotcha.\n\nChannel 0: or a landscape designer or something like that where you can\n\nChannel 1: Gotcha.\n\nChannel 0: be like, hey. Look. We wanna manage some we've been told we've got flooding. We\n\nChannel 1: Yeah.\n\nChannel 0: wanna manage it. Can you get someone on it could be either of those. But, yeah, I'd probably go for them more than engineers because otherwise, you know, you'll be spending a lot of money to to figure out, and then you'll have to construct them.\n\nChannel 1: Yeah. Yep. Or it can be a builder, stuff like that. Right?\n\nChannel 0: That's right. Yeah. Exactly.\n\nChannel 1: Perfect. Alex, you're very nice. Thank you. I really\n\nChannel 0: No\n\nChannel 1: appreciate\n\nChannel 0: worries.\n\nChannel 1: it. I can feel your concern. Thank you so much.\n\nChannel 0: No.\n\nChannel 1: I\n\nChannel 0: No\n\nChannel 1: really\n\nChannel 0: worries at all. Cheers.\n\nChannel 1: I\n\nChannel 0: Alright.\n\nChannel 1: really\n\nChannel 0: Good\n\nChannel 1: appreciate\n\nChannel 0: luck.\n\nChannel 1: it. Yeah. Thank you. Have a nice day. Thanks.\n\nChannel 0: Cheers.\n\nChannel 1: Bye.\n\nChannel 0: You too. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":0.010318594053387642},{"text":"Speaking.","start":0.48,"end":0.98,"sentiment":"neutral","sentiment_score":0.0154094360768795},{"text":"Yes.","start":1.5999999,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.049666885286569595},{"text":"I'm in consulting.","start":1.8399999,"end":2.74,"sentiment":"neutral","sentiment_score":0.05281034236152967}],"sentiment":"neutral","sentiment_score":0.03897099041690429,"channel":0,"num_words":6,"start":0.24,"end":2.74},{"sentences":[{"text":"Hi.","start":2.3999999,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.16062113642692566},{"text":"Good hi.","start":2.6399999,"end":4.08,"sentiment":"positive","sentiment_score":0.34572066366672516},{"text":"Good morning.","start":4.08,"end":4.8199997,"sentiment":"positive","sentiment_score":0.38466493785381317},{"text":"My name is Jim Streicher.","start":5.04,"end":6.66,"sentiment":"neutral","sentiment_score":0.22693162262439728},{"text":"Is this Alex?","start":6.72,"end":7.62,"sentiment":"neutral","sentiment_score":0.12431185444196065}],"sentiment":"neutral","sentiment_score":0.24069123199352851,"channel":1,"num_words":13,"start":2.3999999,"end":7.62},{"sentences":[{"text":"Yes.","start":7.9199996,"end":8.24,"sentiment":"neutral","sentiment_score":0.11862044036388396},{"text":"It is.","start":8.24,"end":8.98,"sentiment":"neutral","sentiment_score":0.10654522478580475}],"sentiment":"neutral","sentiment_score":0.11057029664516449,"channel":0,"num_words":3,"start":7.9199996,"end":8.98},{"sentences":[{"text":"Yeah.","start":9.44,"end":9.92,"sentiment":"neutral","sentiment_score":0.08469534665346146},{"text":"I called up yesterday, and I also sent the email as per our discussion regarding our Greensboro","start":9.92,"end":16.125,"sentiment":"neutral","sentiment_score":0.055974710513563716}],"sentiment":"neutral","sentiment_score":0.057570301410224706,"channel":1,"num_words":18,"start":9.44,"end":16.125},{"sentences":[{"text":"I did see","start":15.674999,"end":16.475,"sentiment":"neutral","sentiment_score":0.039565114925305046}],"sentiment":"neutral","sentiment_score":0.039565114925305046,"channel":0,"num_words":3,"start":15.674999,"end":16.475},{"sentences":[{"text":"house.","start":16.345001,"end":16.845001,"sentiment":"neutral","sentiment_score":0.033440448343753815}],"sentiment":"neutral","sentiment_score":0.033440448343753815,"channel":1,"num_words":1,"start":16.345001,"end":16.845001},{"sentences":[{"text":"that.","start":16.475,"end":16.975,"sentiment":"neutral","sentiment_score":0.025412671267986298},{"text":"Yes.","start":17.195,"end":17.675,"sentiment":"neutral","sentiment_score":0.02228964865207672},{"text":"Sorry.","start":17.675,"end":17.994999,"sentiment":"neutral","sentiment_score":-0.011313416063785551},{"text":"Yes.","start":17.994999,"end":18.235,"sentiment":"neutral","sentiment_score":0.020893529057502747},{"text":"I have been reviewing it.","start":18.235,"end":19.435,"sentiment":"neutral","sentiment_score":-0.0033810872584581373}],"sentiment":"neutral","sentiment_score":0.00448633295794328,"channel":0,"num_words":9,"start":16.475,"end":19.435},{"sentences":[{"text":"Yes.","start":19.435,"end":19.755,"sentiment":"neutral","sentiment_score":0.009941969998180866},{"text":"Sorry.","start":19.755,"end":20.255,"sentiment":"neutral","sentiment_score":-0.014616136439144611},{"text":"This Jim Jim, wasn't it?","start":20.635,"end":23.775,"sentiment":"neutral","sentiment_score":-0.004113148152828217}],"sentiment":"neutral","sentiment_score":-0.0036057010293006897,"channel":0,"num_words":7,"start":19.435,"end":23.775},{"sentences":[{"text":"Yes.","start":24.185001,"end":24.36,"sentiment":"neutral","sentiment_score":0.02547838538885117}],"sentiment":"neutral","sentiment_score":0.02547838538885117,"channel":1,"num_words":1,"start":24.185001,"end":24.36},{"sentences":[{"text":"Yes.","start":25.355,"end":25.755,"sentiment":"neutral","sentiment_score":0.035801563411951065},{"text":"Yes.","start":25.755,"end":26.075,"sentiment":"neutral","sentiment_score":0.042360834777355194},{"text":"So, yeah, we did.","start":26.075,"end":27.87,"sentiment":"neutral","sentiment_score":0.04594131140038371},{"text":"I did have a overview, and I was sorry.","start":27.87,"end":30.830002,"sentiment":"neutral","sentiment_score":-0.0076840271552403765},{"text":"I ran out of time to give you a callback, unfortunately.","start":30.830002,"end":33.170002,"sentiment":"neutral","sentiment_score":-0.15190276977690784}],"sentiment":"neutral","sentiment_score":-0.05685227185201187,"channel":0,"num_words":26,"start":25.355,"end":33.170002},{"sentences":[{"text":"That's okay.","start":33.32,"end":34.14,"sentiment":"neutral","sentiment_score":-0.018693478778004646}],"sentiment":"neutral","sentiment_score":-0.018693478778004646,"channel":1,"num_words":2,"start":33.32,"end":34.14},{"sentences":[{"text":"But yeah.","start":35.07,"end":35.71,"sentiment":"neutral","sentiment_score":-0.02551180310547352},{"text":"So I I did notice the flood impact in in Greensboro.","start":35.71,"end":39.65,"sentiment":"neutral","sentiment_score":-0.1112932600080967},{"text":"Look.","start":39.870003,"end":40.370003,"sentiment":"neutral","sentiment_score":-0.14399415254592896},{"text":"It it's pretty honestly, it's pretty the area does get flooded pretty badly.","start":40.43,"end":46.425,"sentiment":"neutral","sentiment_score":-0.29914662127311414},{"text":"It has been known to.","start":46.725,"end":48.105,"sentiment":"neutral","sentiment_score":-0.16650593280792236}],"sentiment":"neutral","sentiment_score":-0.1918962299823761,"channel":0,"num_words":32,"start":35.07,"end":48.105},{"sentences":[{"text":"The the difficulty and the thing that's interesting about your property is that it's almost as if most of the sorry.","start":50.085,"end":62.57,"sentiment":"neutral","sentiment_score":-0.22877816784949528},{"text":"It it's like ponds in your property.","start":62.57,"end":64.91,"sentiment":"neutral","sentiment_score":-0.16775013293538774}],"sentiment":"neutral","sentiment_score":-0.21352115912096842,"channel":0,"num_words":28,"start":50.085,"end":64.91},{"sentences":[{"text":"What's the term?","start":66.865005,"end":67.665,"sentiment":"neutral","sentiment_score":-0.08472636093695958},{"text":"Sorry.","start":67.665,"end":68.165,"sentiment":"neutral","sentiment_score":-0.10049250721931458}],"sentiment":"neutral","sentiment_score":-0.08866789750754833,"channel":1,"num_words":4,"start":66.865005,"end":68.165},{"sentences":[{"text":"Pond.","start":68.875,"end":69.195,"sentiment":"neutral","sentiment_score":-0.07036305963993073},{"text":"So the water kind of ponds inside your property.","start":69.195,"end":71.774994,"sentiment":"neutral","sentiment_score":-0.05149247621496519}],"sentiment":"neutral","sentiment_score":-0.053379534557461736,"channel":0,"num_words":10,"start":68.875,"end":71.774994},{"sentences":[{"text":"Pond, like p o n d.","start":72.625,"end":74.805,"sentiment":"neutral","sentiment_score":-0.016628828054914873}],"sentiment":"neutral","sentiment_score":-0.016628828054914873,"channel":1,"num_words":6,"start":72.625,"end":74.805},{"sentences":[{"text":"Yeah.","start":75.195,"end":75.435,"sentiment":"neutral","sentiment_score":-0.005578919313848019},{"text":"Yeah.","start":75.435,"end":75.755,"sentiment":"neutral","sentiment_score":-0.00005141831934452057},{"text":"Exactly.","start":75.755,"end":76.155,"sentiment":"neutral","sentiment_score":-0.004053318407386541},{"text":"So kinda like stores in there.","start":76.155,"end":78.09499,"sentiment":"neutral","sentiment_score":-0.025394686808188755},{"text":"And so my my my question is that where it where it does, like, store within the property, is is your property quite low, or is it is is it kind of low at the front and in the middle?","start":78.155,"end":94.48,"sentiment":"neutral","sentiment_score":-0.029991816030815244}],"sentiment":"neutral","sentiment_score":-0.027790294247394313,"channel":0,"num_words":49,"start":75.195,"end":94.48},{"sentences":[{"text":"It's low at the I can say what can I say?","start":96.085,"end":100.005005,"sentiment":"neutral","sentiment_score":-0.026242596689950336},{"text":"It's low at the so from the main street level where our house is facing, The main","start":100.005005,"end":107.38,"sentiment":"neutral","sentiment_score":-0.01261430639116203}],"sentiment":"neutral","sentiment_score":-0.01796827757997172,"channel":1,"num_words":28,"start":96.085,"end":107.38},{"sentences":[{"text":"Yeah.","start":107.075,"end":107.31,"sentiment":"neutral","sentiment_score":-0.010337390936911106}],"sentiment":"neutral","sentiment_score":-0.010337390936911106,"channel":0,"num_words":1,"start":107.075,"end":107.31},{"sentences":[{"text":"street is higher, so the driver is sloping downwards toward the lower level of the house, and we are currently","start":107.38,"end":115.56,"sentiment":"neutral","sentiment_score":-0.027400401420891285}],"sentiment":"neutral","sentiment_score":-0.027400401420891285,"channel":1,"num_words":20,"start":107.38,"end":115.56},{"sentences":[{"text":"Okay.","start":115.07,"end":115.57,"sentiment":"neutral","sentiment_score":-0.008425502106547356}],"sentiment":"neutral","sentiment_score":-0.008425502106547356,"channel":0,"num_words":1,"start":115.07,"end":115.57},{"sentences":[{"text":"living at the upper level of the house.","start":115.62,"end":117.96,"sentiment":"neutral","sentiment_score":-0.010034174658358097}],"sentiment":"neutral","sentiment_score":-0.010034174658358097,"channel":1,"num_words":8,"start":115.62,"end":117.96},{"sentences":[{"text":"Okay.","start":118.67,"end":119.17,"sentiment":"neutral","sentiment_score":0.032364893704652786},{"text":"Interesting.","start":119.47,"end":119.97,"sentiment":"neutral","sentiment_score":0.028576334938406944},{"text":"So, yeah, in terms of sorry.","start":121.674995,"end":126.395,"sentiment":"neutral","sentiment_score":0.0027070405582586923},{"text":"The question the other question I had is, is this property sorry.","start":126.395,"end":133.19499,"sentiment":"neutral","sentiment_score":-0.023255828612794478},{"text":"Is is this property is this flood study already been adopted?","start":133.19499,"end":139.07,"sentiment":"neutral","sentiment_score":-0.006254666908220811}],"sentiment":"neutral","sentiment_score":-0.00873186475326938,"channel":0,"num_words":31,"start":118.67,"end":139.07},{"sentences":[{"text":"Adopted.","start":140.62,"end":141.12,"sentiment":"neutral","sentiment_score":0.019726594910025597},{"text":"What is mean by that, please?","start":141.26,"end":143.04,"sentiment":"neutral","sentiment_score":-0.00047007855027914047}],"sentiment":"neutral","sentiment_score":0.0024151605154786792,"channel":1,"num_words":7,"start":140.62,"end":143.04},{"sentences":[{"text":"Oh, so I mean, like so has the flood study gone through has has Melbourne Water accepted the flood study, and has it now been it's it's accepted and so it it is in the it's it's accepted by council.","start":143.05,"end":156.91501,"sentiment":"neutral","sentiment_score":0.07593832383863627}],"sentiment":"neutral","sentiment_score":0.07593832383863627,"channel":0,"num_words":40,"start":143.05,"end":156.91501},{"sentences":[{"text":"The you mean the Melbourne Water Map?","start":159.695,"end":161.535,"sentiment":"neutral","sentiment_score":0.021466788968869617},{"text":"Is that what you're saying?","start":161.535,"end":162.755,"sentiment":"neutral","sentiment_score":0.018978896737098693}],"sentiment":"neutral","sentiment_score":0.020430167205631733,"channel":1,"num_words":12,"start":159.695,"end":162.755},{"sentences":[{"text":"Yeah.","start":162.335,"end":162.835,"sentiment":"neutral","sentiment_score":0.06793604791164398},{"text":"Yeah.","start":163.375,"end":163.615,"sentiment":"neutral","sentiment_score":0.06125766038894653},{"text":"Because","start":163.615,"end":164.1,"sentiment":"neutral","sentiment_score":0.041382819414138794}],"sentiment":"neutral","sentiment_score":0.05685884257157644,"channel":0,"num_words":3,"start":162.335,"end":164.1},{"sentences":[{"text":"Right now, it's being reviewed, and we went there.","start":164.03,"end":166.75,"sentiment":"neutral","sentiment_score":0.05699617746803495},{"text":"We we we met with them, and they said because we're questioning it, because the the hazard rating is really only at the back area,","start":166.75,"end":176.37,"sentiment":"neutral","sentiment_score":-0.027584622502326964}],"sentiment":"neutral","sentiment_score":-0.005195587216054692,"channel":1,"num_words":34,"start":164.03,"end":176.37},{"sentences":[{"text":"sometimes","start":176.1,"end":176.325,"sentiment":"neutral","sentiment_score":-0.1027732640504837}],"sentiment":"neutral","sentiment_score":-0.1027732640504837,"channel":0,"num_words":1,"start":176.1,"end":176.325},{"sentences":[{"text":"only a tiny.","start":176.785,"end":177.745,"sentiment":"neutral","sentiment_score":-0.08969977001349132},{"text":"The rest of the house, if one would zoom on that map of the Melbourne water mapping, the rest of the mapping in the front, in the middle of the house, it's not level five.","start":177.745,"end":189.765,"sentiment":"neutral","sentiment_score":-0.04866094903222152},{"text":"There's only a tiny level five at the back, and 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architect","start":764.0,"end":766.5,"sentiment":"neutral","sentiment_score":-0.006483490113168955}],"sentiment":"neutral","sentiment_score":-0.009837732339898745,"channel":0,"num_words":21,"start":760.795,"end":766.5},{"sentences":[{"text":"gotcha.","start":767.48004,"end":767.98004,"sentiment":"neutral","sentiment_score":-0.008076316677033901}],"sentiment":"neutral","sentiment_score":-0.008076316677033901,"channel":1,"num_words":1,"start":767.48004,"end":767.98004},{"sentences":[{"text":"or a landscape designer or something like that where you can","start":767.52,"end":769.84,"sentiment":"neutral","sentiment_score":-0.012024280445819551}],"sentiment":"neutral","sentiment_score":-0.012024280445819551,"channel":0,"num_words":11,"start":767.52,"end":769.84},{"sentences":[{"text":"Gotcha.","start":769.80005,"end":770.30005,"sentiment":"neutral","sentiment_score":-0.02353366836905479}],"sentiment":"neutral","sentiment_score":-0.02353366836905479,"channel":1,"num_words":1,"start":769.80005,"end":770.30005},{"sentences":[{"text":"be like, hey.","start":769.84,"end":770.32,"sentiment":"neutral","sentiment_score":-0.022981426989038784},{"text":"Look.","start":770.32,"end":770.64,"sentiment":"neutral","sentiment_score":-0.018255189061164856},{"text":"We wanna manage some we've been told we've got flooding.","start":770.64,"end":773.52,"sentiment":"neutral","sentiment_score":-0.020904634799808263},{"text":"We","start":773.52,"end":773.60004,"sentiment":"neutral","sentiment_score":-0.014462174847722054}],"sentiment":"neutral","sentiment_score":-0.020713866191605725,"channel":0,"num_words":15,"start":769.84,"end":773.60004},{"sentences":[{"text":"Yeah.","start":773.59503,"end":774.09503,"sentiment":"neutral","sentiment_score":-0.008349964395165443}],"sentiment":"neutral","sentiment_score":-0.008349964395165443,"channel":1,"num_words":1,"start":773.59503,"end":774.09503},{"sentences":[{"text":"wanna manage it.","start":773.60004,"end":774.375,"sentiment":"neutral","sentiment_score":-0.007223721593618393},{"text":"Can you get someone on it could be either of those.","start":774.455,"end":777.435,"sentiment":"neutral","sentiment_score":-0.006135974672030319},{"text":"But, yeah, I'd probably go for them more than engineers because otherwise, you know, you'll be spending a lot of money to to figure out, and then you'll have to construct them.","start":778.055,"end":787.35,"sentiment":"neutral","sentiment_score":-0.04288174048997462}],"sentiment":"neutral","sentiment_score":-0.03176918656200818,"channel":0,"num_words":46,"start":773.60004,"end":787.35},{"sentences":[{"text":"Yeah.","start":788.19,"end":788.59,"sentiment":"neutral","sentiment_score":0.0009470973163843156},{"text":"Yep.","start":788.59,"end":789.07,"sentiment":"neutral","sentiment_score":0.0014440424274653196},{"text":"Or it can be a builder, stuff like that.","start":789.07,"end":790.99,"sentiment":"neutral","sentiment_score":-0.0016485293680388066},{"text":"Right?","start":790.99,"end":791.49,"sentiment":"neutral","sentiment_score":0.018004734069108963}],"sentiment":"neutral","sentiment_score":0.0004632591250507782,"channel":1,"num_words":12,"start":788.19,"end":791.49},{"sentences":[{"text":"That's right.","start":791.35,"end":791.82996,"sentiment":"neutral","sentiment_score":0.04681098647415638},{"text":"Yeah.","start":791.82996,"end":792.06995,"sentiment":"neutral","sentiment_score":0.07131300866603851},{"text":"Exactly.","start":792.06995,"end":792.56995,"sentiment":"neutral","sentiment_score":0.16208311915397644}],"sentiment":"neutral","sentiment_score":0.08175452519208193,"channel":0,"num_words":4,"start":791.35,"end":792.56995},{"sentences":[{"text":"Perfect.","start":793.31,"end":793.81,"sentiment":"positive","sentiment_score":0.3782399892807007},{"text":"Alex, you're very nice.","start":793.95,"end":795.23,"sentiment":"positive","sentiment_score":0.4274991378188133},{"text":"Thank you.","start":795.23,"end":795.95,"sentiment":"positive","sentiment_score":0.34719139337539673},{"text":"I 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can feel your concern.","start":797.15,"end":798.35004,"sentiment":"neutral","sentiment_score":-0.13918381780385972},{"text":"Thank you so much.","start":798.35004,"end":799.49,"sentiment":"neutral","sentiment_score":0.1053628008812666}],"sentiment":"neutral","sentiment_score":-0.041359996795654295,"channel":1,"num_words":10,"start":796.83,"end":799.49},{"sentences":[{"text":"No.","start":799.67,"end":799.91,"sentiment":"neutral","sentiment_score":-0.007934678345918655}],"sentiment":"neutral","sentiment_score":-0.007934678345918655,"channel":0,"num_words":1,"start":799.67,"end":799.91},{"sentences":[{"text":"I","start":799.79004,"end":799.95,"sentiment":"neutral","sentiment_score":-0.008882984519004822}],"sentiment":"neutral","sentiment_score":-0.008882984519004822,"channel":1,"num_words":1,"start":799.79004,"end":799.95},{"sentences":[{"text":"No","start":799.91,"end":800.06995,"sentiment":"neutral","sentiment_score":-0.018117833882570267}],"sentiment":"neutral","sentiment_score":-0.018117833882570267,"channel":0,"num_words":1,"start":799.91,"end":800.06995},{"sentences":[{"text":"really","start":799.95,"end":800.45,"sentiment":"neutral","sentiment_score":-0.03219163417816162}],"sentiment":"neutral","sentiment_score":-0.03219163417816162,"channel":1,"num_words":1,"start":799.95,"end":800.45},{"sentences":[{"text":"worries at all.","start":800.06995,"end":800.70996,"sentiment":"neutral","sentiment_score":-0.020923741161823273},{"text":"Cheers.","start":800.70996,"end":801.11,"sentiment":"neutral","sentiment_score":0.21644245088100433}],"sentiment":"neutral","sentiment_score":0.03841780684888363,"channel":0,"num_words":4,"start":800.06995,"end":801.11},{"sentences":[{"text":"I","start":800.72687,"end":801.22687,"sentiment":"neutral","sentiment_score":0.14039361476898193}],"sentiment":"neutral","sentiment_score":0.14039361476898193,"channel":1,"num_words":1,"start":800.72687,"end":801.22687},{"sentences":[{"text":"Alright.","start":801.11,"end":801.43,"sentiment":"neutral","sentiment_score":0.2417350858449936}],"sentiment":"neutral","sentiment_score":0.2417350858449936,"channel":0,"num_words":1,"start":801.11,"end":801.43},{"sentences":[{"text":"really","start":801.28687,"end":801.6069,"sentiment":"neutral","sentiment_score":0.2898545265197754}],"sentiment":"neutral","sentiment_score":0.2898545265197754,"channel":1,"num_words":1,"start":801.28687,"end":801.6069},{"sentences":[{"text":"Good","start":801.43,"end":801.67,"sentiment":"positive","sentiment_score":0.3777466714382171}],"sentiment":"positive","sentiment_score":0.3777466714382171,"channel":0,"num_words":1,"start":801.43,"end":801.67},{"sentences":[{"text":"appreciate","start":801.6069,"end":802.08685,"sentiment":"positive","sentiment_score":0.4345043301582336}],"sentiment":"positive","sentiment_score":0.4345043301582336,"channel":1,"num_words":1,"start":801.6069,"end":802.08685},{"sentences":[{"text":"luck.","start":801.67,"end":801.9869,"sentiment":"positive","sentiment_score":0.45218425989151}],"sentiment":"positive","sentiment_score":0.45218425989151,"channel":0,"num_words":1,"start":801.67,"end":801.9869},{"sentences":[{"text":"it.","start":802.08685,"end":802.40686,"sentiment":"neutral","sentiment_score":0.29858994483947754},{"text":"Yeah.","start":802.40686,"end":802.64685,"sentiment":"neutral","sentiment_score":0.2591817378997803},{"text":"Thank you.","start":802.64685,"end":803.0469,"sentiment":"positive","sentiment_score":0.4166307896375656},{"text":"Have a nice day.","start":803.0469,"end":803.9269,"sentiment":"positive","sentiment_score":0.48277781903743744},{"text":"Thanks.","start":803.9269,"end":804.4269,"sentiment":"positive","sentiment_score":0.3850990831851959}],"sentiment":"positive","sentiment_score":0.41191595792770386,"channel":1,"num_words":9,"start":802.08685,"end":804.4269},{"sentences":[{"text":"Cheers.","start":804.22687,"end":804.5469,"sentiment":"neutral","sentiment_score":0.16968700289726257}],"sentiment":"neutral","sentiment_score":0.16968700289726257,"channel":0,"num_words":1,"start":804.22687,"end":804.5469},{"sentences":[{"text":"Bye.","start":804.4869,"end":804.9869,"sentiment":"neutral","sentiment_score":0.28183791041374207}],"sentiment":"neutral","sentiment_score":0.28183791041374207,"channel":1,"num_words":1,"start":804.4869,"end":804.9869},{"sentences":[{"text":"You too.","start":804.5469,"end":804.9469,"sentiment":"positive","sentiment_score":0.5232235789299011},{"text":"Thank you.","start":804.9469,"end":805.34686,"sentiment":"positive","sentiment_score":0.7985174059867859},{"text":"Bye.","start":805.34686,"end":805.84686,"sentiment":"neutral","sentiment_score":-0.07869254052639008}],"sentiment":"positive","sentiment_score":0.5129578858613968,"channel":0,"num_words":5,"start":804.5469,"end":805.84686}]},"summary":{"result":"success","short":"A customer named Jim is interested in mitigating the impact of a flood impact on his property in Greensboro. The representative explains that they are working on a flood study and that restrictions may be placed on what can and cannot be done. They discuss the possibility of a flood impact and suggest finding a way to slow the water flow. The speaker advises protecting assets and finding a way to manage the situation, and emphasizes the importance of a formalized response."},"intents":{"segments":[{"text":"So I I did notice the flood impact in in Greensboro. Look.","start_word":91,"end_word":102,"intents":[{"intent":"Check flood impact","confidence_score":0.0146917105}]},{"text":"We we we met with them, and they said because we're questioning it, because the the hazard rating is really only at the back area, sometimes only a tiny.","start_word":378,"end_word":406,"intents":[{"intent":"Discuss hazard rating","confidence_score":0.09759382}]},{"text":"You can send feedback. We they encourage us as property owners to send feedback so they can review it. But Okay.","start_word":504,"end_word":524,"intents":[{"intent":"Encourage feedback","confidence_score":0.30427134}]},{"text":"I would challenge them about the what the the topography because I I think that It's what's happening is it's picking up low points that aren't actually there. That's my expectations. And okay.","start_word":694,"end_word":726,"intents":[{"intent":"Challenge topography","confidence_score":0.03054976}]},{"text":"So the back is is the so what what I'm saying is the water's coming obvious the water has to be coming from the road. Is that right?","start_word":847,"end_word":874,"intents":[{"intent":"Clarify water source","confidence_score":0.063759714}]},{"text":"So that I guess that's the first part of how and and you should I I would recommend you do that yourselves rather than getting a consultant in because that's just gonna cost you more money, and you can just challenge Yep. them yourself. Yep.","start_word":1112,"end_word":1156,"intents":[{"intent":"Recommend consulting consultants","confidence_score":0.007074117}]},{"text":"So you're limited obviously, there's there's there's limitations based on you can't obviously make anyone any worse. So it's Yes.","start_word":1176,"end_word":1195,"intents":[{"intent":"Inquire about site limitations","confidence_score":0.02359384}]},{"text":"three years ago and we plan to downsize maybe in, I don't know, ten to fifteen years. Yeah.","start_word":1458,"end_word":1475,"intents":[{"intent":"Suggest reducing size","confidence_score":0.00013888378}]},{"text":"your site's all blue, then then it's not too bad. Right?","start_word":1509,"end_word":1519,"intents":[{"intent":"Evaluate site accessibility","confidence_score":0.00046880858}]},{"text":"We just we we we do we do we provide you options, and Okay.","start_word":1834,"end_word":1847,"intents":[{"intent":"Verify options","confidence_score":0.00001966574}]},{"text":"I don't sorry.","start_word":2008,"end_word":2010,"intents":[{"intent":"Find engineer","confidence_score":0.0008768967}]},{"text":"We wanna manage some we've been told we've got flooding. We Yeah.","start_word":2056,"end_word":2067,"intents":[{"intent":"Manage flood damage","confidence_score":0.12217415}]},{"text":"really Good appreciate luck. it. Yeah. Thank you. Have a nice day. Thanks.","start_word":2162,"end_word":2174,"intents":[{"intent":"Wish good luck","confidence_score":0.014054605}]}]},"sentiments":{"segments":[{"text":"Hello? Speaking. Yes. I'm in consulting. Hi.","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.05608934536576271},{"text":"Good hi. Good morning.","start_word":7,"end_word":10,"sentiment":"positive","sentiment_score":0.3556823134422302},{"text":"My name is Jim Streicher. Is this Alex? Yes. It is. Yeah. I called up yesterday, and I also sent the email as per our discussion regarding our Greensboro I did see house. that. Yes. Sorry. Yes. I have been reviewing it. Yes. Sorry. This Jim Jim, wasn't it? Yes. Yes. Yes. So, yeah, we did. I did have a overview, and I was sorry. I ran out of time to give you a callback, unfortunately. That's okay. But yeah. So I I did notice the flood impact in in Greensboro. Look. It it's pretty honestly, it's pretty the area does get flooded pretty badly. It has been known to. The the difficulty and the thing that's interesting about your property is that it's almost as if most of the sorry. It it's like ponds in your property. What's the term? Sorry. Pond. So the water kind of ponds inside your property. Pond, like p o n d. Yeah. Yeah. Exactly. So kinda like stores in there. And so my my my question is that where it where it does, like, store within the property, is is your property quite low, or is it is is it kind of low at the front and in the middle? It's low at the I can say what can I say? It's low at the so from the main street level where our house is facing, The main Yeah. street is higher, so the driver is sloping downwards toward the lower level of the house, and we are currently Okay. living at the upper level of the house. Okay. Interesting. So, yeah, in terms of sorry. The question the other question I had is, is this property sorry. Is is this property is this flood study already been adopted? Adopted. What is mean by that, please? Oh, so I mean, like so has the flood study gone through has has Melbourne Water accepted the flood study, and has it now been it's it's accepted and so it it is in the it's it's accepted by council. The you mean the Melbourne Water Map? Is that what you're saying? Yeah. Yeah. Because Right now, it's being reviewed, and we went there. We we we met with them, and they said because we're questioning it, because the the hazard rating is really only at the back area, sometimes only a tiny. The rest of the house, if one would zoom on that map of the Melbourne water mapping, the rest of the mapping in the front, in the middle of the house, it's not level five. There's only a tiny level five at the back, and they Yeah. are thinking it might be like it's because of, like, a a drainage there. Because they're just thinking that one in one hundred years, if there's a big flood, it might not be able to contain the water. That's the only risk. The tiny risk. That's why they encourage us. You can send feedback. We they encourage us as property owners to send feedback so they can review it. But Okay. they also So said this is that your chance to do that.","start_word":11,"end_word":536,"sentiment":"neutral","sentiment_score":-0.026039929269058737},{"text":"yes. That's why we're actively doing it now.","start_word":537,"end_word":544,"sentiment":"positive","sentiment_score":0.3802362084388733},{"text":"Oh, I understand. Right. Okay. So, yeah, I I think I misinterpreted what you were because when we were speaking, I thought you were trying to figure out a way that you could mitigate the the impact instead of instead You were of also actually after challenging that. pardon?","start_word":545,"end_word":593,"sentiment":"neutral","sentiment_score":-0.08480676263570786},{"text":"I think it's also an another goal because, of course, if we can also do mitigation for the property itself, we're happy to do that as well.","start_word":594,"end_word":620,"sentiment":"positive","sentiment_score":0.3427157700061798},{"text":"Yes.","start_word":621,"end_word":621,"sentiment":"neutral","sentiment_score":0.026278896257281303},{"text":"Well, I I think, unfortunately, in terms of mitigation, you're gonna Melbourne Water will put some restrictions on what you can and can't do, which will probably limit honestly, will will limit your ability to do a lot on the site.","start_word":622,"end_word":662,"sentiment":"negative","sentiment_score":-0.3793221116065979},{"text":"Yep. Yep. The I guess the the thing that is strange, it it's it it ponds it's almost ponds within the site right over your property boundary.","start_word":663,"end_word":689,"sentiment":"neutral","sentiment_score":-0.19378142058849335},{"text":"So there's something wrong.","start_word":690,"end_word":693,"sentiment":"negative","sentiment_score":-0.35602226853370667},{"text":"I would challenge them about the what the the topography because I I think that It's what's happening is it's picking up low points that aren't actually there. That's my expectations. And okay. Sorry. I would Can you explain that order, please? Sorry. What what do you mean by I'll what I mean is, essentially, that? what's happening is so it you're you're probably grade grades down, so it it goes from Avent sorry. Aventa Crescent down towards the rear, doesn't it? Avandina Crescent. Yeah. That's the higher bit. That's the front of the house. That's the main road in front of the house. And at the Yes. back of a house is the Diamond Creek Road. Yes. And and but which is high is is is the back of the house higher or the front of the house higher? Okay. I can say the front of the house is higher. Yeah. Okay. So the back is is the so what what I'm saying is the water's coming obvious the water has to be coming from the road. Is that right? Yes. Yes. Yes. So what what I'm what I'm wondering and querying from my perspective is if the water's coming from the road, what the maps that they've got, it kinda looks like it comes from the road, it goes onto your property, it stays on your property, and just gets deeper and deeper and deeper, and then it it slowly goes off, which it doesn't seem like that's what would be actually happening. Okay. Yep. Yep. So my argument, I guess, that I would probably go back to melt water is I would say that that the lidar that they're using or the the digital topography that they're using is incorrect. And the way that you can challenge that is by getting your own survey done for your site. Yeah. Okay. Sure. Yep. And then you could say so you could do a cert get a survey out, get a survey, and then it says this is the the height of the site. This is the low of the site. Yep. And then you can go back and say compared to this modeling that you've been that you've said is what's happening, Yep. you can see that we're actually higher than what you're saying. Hello. And so you need to we need this needs to be reassessed because the hazard is too high for what it Yes. should be. So that's Yes. the first stage. So that I guess that's the first part of how and and you should I I would recommend you do that yourselves rather than getting a consultant in because that's just gonna cost you more money, and you can just challenge Yep. them yourself. Yep. The the second part of it is mitigating what the sorry, what you can do to protect the site. Yes. So you're limited obviously, there's there's there's limitations based on you can't obviously make anyone any worse. So it's Yes. more about, protecting assets on-site that that, and and doing development that, or sorry, works that don't require a planning permit. Yep. Okay. And so some of those works, for example, would be putting up funds or what what are the words? Raising up garden beds or, you Yep. know, stuff like that where where you could essentially, what you're looking to do, and and you don't need me to to write your report on it. You don't need anyone to write or essentially, what you need to do is you can see that the water's coming from your North Northeast. The water's coming Yep. from the Northeast, and it's coming Mhmm. through the site. So what you want to do is figure out a way to slow the water from coming from the Northeast through the site. Yep. Mhmm. So, you know, if that's putting in some more field for the gardens, if that's putting in a brick, garden bed wall or something like that. You know what I mean? Like, so that's gonna, Yeah. I guess that that's gonna protect the property. The Yes. I guess but the main the main thing that you really I would be more worried about, to be honest, is getting making sure that Melbourne Water reassess the site based on what is actually so the the actual topography because the hazard classification is going to you quite a lot when it comes to insurances down the track. Yeah. And also we're talking about the resale value as well because we just bought this Absolutely. three years ago and we plan to downsize maybe in, I don't know, ten to fifteen years. Yeah.","start_word":694,"end_word":1475,"sentiment":"neutral","sentiment_score":-0.05123980217934837},{"text":"So and then that's exactly right.","start_word":1476,"end_word":1481,"sentiment":"positive","sentiment_score":0.3545731008052826},{"text":"So that's why you need to get out because look. If you've got if if, you know, that map that you sent me, if your if Yeah. your site's all blue, then then it's not too bad. Right? It Yeah. it's there's there's things that you can do. It's not too I'm not I wouldn't be too worried. But when you're up to h orange, which is H 3, or H 6, which oh, sorry. H 5, which is at the back, that's quite deep. That's quite deep Yeah.","start_word":1482,"end_word":1570,"sentiment":"neutral","sentiment_score":0.019657908007502556},{"text":"and quite fast, and it means that that that if if you have that type of classification, that would put people off. It would make people nervous.","start_word":1571,"end_word":1597,"sentiment":"negative","sentiment_score":-0.472964882850647},{"text":"Yes. Yes. Yep. Yep. So, Thank yeah, I you. think look. Honestly, I I would probably say it and and if you're willing to if you if you need, like, a formalized response, if someone will come back to you and say, no. We need a formalized thing, then, you know, we can quote on that and everything. But, realistically, I I would probably first go back to my board and say, look. And this is this is our site. It's it's you can see that there's even with photography, you can take photos of the backyard and say, look. We haven't your modeling's showing that there could be up to four meters of flood depth or something here. It's flat at the rear, so there's no the classification is incorrect. Can you and then if if then if they say, oh, we can't do anything about it, you can be like, look. If I get a survey and so show you formally, can you what what Yep. what's next? And then that might help a lot more. So I reckon that's probably your first stage. Yes. Sure. Yep.","start_word":1598,"end_word":1786,"sentiment":"neutral","sentiment_score":-0.04604053497314453},{"text":"Sounds good.","start_word":1787,"end_word":1788,"sentiment":"positive","sentiment_score":0.5072457194328308},{"text":"Yep.","start_word":1789,"end_word":1789,"sentiment":"neutral","sentiment_score":0.3178199529647827},{"text":"Perfect.","start_word":1790,"end_word":1790,"sentiment":"positive","sentiment_score":0.5300042033195496},{"text":"Yep. Okay. Okay. Yes. Yes. Yes. And in terms of those other mitigation that we actually want to do, do you do you think that your company can provide that? The actual mitigation, So like we we don't actually do the structural stuff. We just we we we do we do we provide you options, and Okay. then Yep. you get someone in to actually do the structural stuff. So it's not and, again, I'm not sure you a structural engineer could probably do it without if you can if you tell them where the water's coming from, they could probably just be like, yep. Okay. If the water's coming from there, this is wait. This is what you need to do. Yep. Instead of getting too many people, I guess, is what Yeah. I'm I'm just you know, you could you can't yeah. You can absolutely hire us, and we can absolutely do it. But I just think that it would be a lot of money that you're spending on a few different things that may not Yeah. like, that you could potentially just get from one person. Yes. Gotcha. Gotcha. So did you suggest what's the term of the one that we will get to actually do those stuff? What's that, I don't know. Engineer? I don't sorry. I'm not knowledgeable. Well, it could What be just the it could be either an inch. It could be a structural engineer. It could be a landscape architect gotcha. or a landscape designer or something like that where you can Gotcha. be like, hey. Look. We wanna manage some we've been told we've got flooding. We Yeah. wanna manage it. Can you get someone on it could be either of those. But, yeah, I'd probably go for them more than engineers because otherwise, you know, you'll be spending a lot of money to to figure out, and then you'll have to construct them. Yeah. Yep. Or it can be a builder, stuff like that. Right? That's right. Yeah. Exactly.","start_word":1791,"end_word":2129,"sentiment":"neutral","sentiment_score":-0.007294793291825109},{"text":"Perfect. Alex, you're very nice. Thank you.","start_word":2130,"end_word":2136,"sentiment":"positive","sentiment_score":0.3965892195701599},{"text":"I really No appreciate worries. it. I can feel your concern. Thank you so much. No. I No really worries at all. Cheers. I Alright.","start_word":2137,"end_word":2161,"sentiment":"neutral","sentiment_score":0.00960574485361576},{"text":"really Good appreciate luck.","start_word":2162,"end_word":2165,"sentiment":"positive","sentiment_score":0.4012947976589203},{"text":"it. Yeah.","start_word":2166,"end_word":2167,"sentiment":"neutral","sentiment_score":0.2788858413696289},{"text":"Thank you. Have a nice day. Thanks.","start_word":2168,"end_word":2174,"sentiment":"positive","sentiment_score":0.4445472359657288},{"text":"Cheers. Bye.","start_word":2175,"end_word":2176,"sentiment":"neutral","sentiment_score":0.29948098957538605},{"text":"You too. Thank you. Bye.","start_word":2177,"end_word":2181,"sentiment":"positive","sentiment_score":0.5939967036247253}],"average":{"sentiment":"neutral","sentiment_score":-0.030000555663423807}}}}