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I was just calling in regards to a follow-up after I hand you that budget and see if you had a chance to fill that out. Okay. That's not a problem. With that one, do you want me to just because you can open it. It's like an Excel spreadsheet. You should be able to open it in Google even if you don't have Excel downloaded on the the laptop there, or you can just sort of print it and fill it out there. But it's all sort of coded, so you should be able to just go into it there if you open it up in, like, an online workbook and prefill it all, and it'll just calculate it all for you. Oh, not a problem at all. Yep. Not not a yeah. That that's fine, Joel. Do you want me to leave it with you and you just give us a call when you sort of filled it out and wanna cover discussion once you've done everything? Yeah. Otherwise, it'll sort of just be, like, a week on week chase up. And if you sort of haven't got your laptop yet, it's probably no use. But, yeah, just give us a call in, and we'll get you booked in once you've had a chance to to fill that out and go over it, and then we can have a look at your cash flow and budget. Too easy, Joel? Well, good luck with the day there. Have a good one, and I'll talk to you in the future. Cheers. Thanks. 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morning, Joel. It's Carl calling from OQ Financial. How are you today? Yeah. Not too bad at all.\n\nThanks for asking. I was just calling in regards to a follow-up after I hand you that budget and see if you had a chance to fill that out. Okay. That's not a problem. With that one, do you want me to just because you can open it.\n\nIt's like an Excel spreadsheet. You should be able to open it in Google even if you don't have Excel downloaded on the the laptop there, or you can just sort of print it and fill it out there. But it's all sort of coded, so you should be able to just go into it there if you open it up in, like, an online workbook and prefill it all, and it'll just calculate it all for you. Oh, not a problem at all. Yep.\n\nNot not a yeah. That that's fine, Joel. Do you want me to leave it with you and you just give us a call when you sort of filled it out and wanna cover discussion once you've done everything? Yeah. Otherwise, it'll sort of just be, like, a week on week chase up.\n\nAnd if you sort of haven't got your laptop yet, it's probably no use. But, yeah, just give us a call in, and we'll get you booked in once you've had a chance to to fill that out and go over it, and then we can have a look at your cash flow and budget. Too easy, Joel? Well, good luck with the day there. Have a good one, and I'll talk to you in the future.\n\nCheers. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Good morning, Joel.","start":3.1999998,"end":3.9199998,"sentiment":"positive","sentiment_score":0.45045986771583557},{"text":"It's Carl calling from OQ Financial.","start":3.9199998,"end":5.2799997,"sentiment":"neutral","sentiment_score":0.3281240463256836},{"text":"How are you today?","start":5.2799997,"end":6.1,"sentiment":"neutral","sentiment_score":0.3278828412294388},{"text":"Yeah.","start":8.24,"end":8.559999,"sentiment":"neutral","sentiment_score":0.191598579287529},{"text":"Not too bad at all.","start":8.559999,"end":9.44,"sentiment":"neutral","sentiment_score":0.2953188419342041}],"sentiment":"neutral","sentiment_score":0.33157094920936386,"num_words":19,"start":3.1999998,"end":9.44},{"sentences":[{"text":"Thanks for asking.","start":9.44,"end":10.32,"sentiment":"positive","sentiment_score":0.655838410059611},{"text":"I was just calling in regards to a follow-up after I hand you that budget and see if you had a chance to fill that out.","start":10.32,"end":15.975,"sentiment":"neutral","sentiment_score":0.04017300875141071},{"text":"Okay.","start":29.75,"end":30.15,"sentiment":"neutral","sentiment_score":0.08548419922590256},{"text":"That's not a problem.","start":30.15,"end":31.13,"sentiment":"neutral","sentiment_score":0.2029964029788971},{"text":"With that one, do you want me to just because you can open it.","start":32.15,"end":35.03,"sentiment":"neutral","sentiment_score":0.13414836355618068}],"sentiment":"neutral","sentiment_score":0.12057417413840692,"num_words":48,"start":9.44,"end":35.03},{"sentences":[{"text":"It's like an Excel spreadsheet.","start":35.03,"end":36.15,"sentiment":"neutral","sentiment_score":0.1555908054113388},{"text":"You should be able to open it in Google even if you don't have Excel downloaded on the the laptop there, or you can just sort of print it and fill it out there.","start":36.15,"end":45.735,"sentiment":"neutral","sentiment_score":0.16828671251149738},{"text":"But it's all sort of coded, so you should be able to just go into it there if you open it up in, like, an online workbook and prefill it all, and it'll just calculate it all for you.","start":45.735,"end":59.51,"sentiment":"neutral","sentiment_score":0.1414383981281366},{"text":"Oh, not a problem at all.","start":60.449997,"end":62.149998,"sentiment":"neutral","sentiment_score":0.21521155536174774},{"text":"Yep.","start":67.825,"end":68.325,"sentiment":"neutral","sentiment_score":0.07163945585489273}],"sentiment":"neutral","sentiment_score":0.15739657138200366,"num_words":85,"start":35.03,"end":68.325},{"sentences":[{"text":"Not not a yeah.","start":73.424995,"end":75.265,"sentiment":"neutral","sentiment_score":-0.11889973096549511},{"text":"That that's fine, Joel.","start":75.265,"end":76.065,"sentiment":"neutral","sentiment_score":0.12593080662190914},{"text":"Do you want me to leave it with you and you just give us a call when you sort of filled it out and wanna cover discussion once you've done everything?","start":76.065,"end":81.284996,"sentiment":"neutral","sentiment_score":0.029746193739195025},{"text":"Yeah.","start":86.12,"end":86.36,"sentiment":"neutral","sentiment_score":-0.057724904268980026},{"text":"Otherwise, it'll sort of just be, like, a week on week chase up.","start":86.36,"end":88.76,"sentiment":"neutral","sentiment_score":-0.12080864894848603}],"sentiment":"neutral","sentiment_score":-0.012792094944501823,"num_words":53,"start":73.424995,"end":88.76},{"sentences":[{"text":"And if you sort of haven't got your laptop yet, it's probably no use.","start":88.76,"end":92.12,"sentiment":"neutral","sentiment_score":-0.22634660665478026},{"text":"But, yeah, just give us a call in, and we'll get you booked in once you've had a chance to to fill that out and go over it, and then we can have a look at your cash flow and budget.","start":92.12,"end":99.825,"sentiment":"neutral","sentiment_score":0.053138798693331275},{"text":"Too easy, Joel?","start":102.54294,"end":103.34294,"sentiment":"neutral","sentiment_score":0.06732084602117538},{"text":"Well, good luck with the day there.","start":103.34294,"end":104.46294,"sentiment":"positive","sentiment_score":0.5680712120873588},{"text":"Have a good one, and I'll talk to you in the future.","start":104.46294,"end":106.56294,"sentiment":"positive","sentiment_score":0.4497715507944425}],"sentiment":"neutral","sentiment_score":0.11150075175932475,"num_words":77,"start":88.76,"end":106.56294},{"sentences":[{"text":"Cheers.","start":108.94294,"end":109.18294,"sentiment":"positive","sentiment_score":0.5345017910003662},{"text":"Thanks.","start":109.18294,"end":109.58294,"sentiment":"positive","sentiment_score":0.4683372974395752},{"text":"Bye.","start":109.58294,"end":110.08294,"sentiment":"positive","sentiment_score":0.33538588881492615}],"sentiment":"positive","sentiment_score":0.4460749924182892,"num_words":3,"start":108.94294,"end":110.08294}]}}]},{"alternatives":[{"transcript":"Hello. John speaking. Yeah. Good, mate. So? I tried doing it, because it looks like you can do it online or through the I couldn't change anything. I haven't printed it off yet either. So I have not done it. This is the short answer. Yeah. I'll I'll have to do that at at work because I don't have a computer at home. That's all. Trying trying to get one no. Not at all. Not even laptop. Trying to get one through work. Hopefully, be able to pick one up for free, one of the old ones, but not sure. It's a long process. Yeah. Yeah. I guess I'll say, do you try to cash me further? I have to yeah. Yeah. For sure. Pleasure. Thanks, mate. Have a good one. Yeah, mate. 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John speaking. Yeah. Good, mate. So?\n\nI tried doing it, because it looks like you can do it online or through the I couldn't change anything. I haven't printed it off yet either. So I have not done it. This is the short answer. Yeah.\n\nI'll I'll have to do that at at work because I don't have a computer at home. That's all. Trying trying to get one no. Not at all. Not even laptop.\n\nTrying to get one through work. Hopefully, be able to pick one up for free, one of the old ones, but not sure. It's a long process. Yeah. Yeah.\n\nI guess I'll say, do you try to cash me further? I have to yeah. Yeah. For sure. Pleasure.\n\nThanks, mate. Have a good one. Yeah, mate. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.4399999,"end":1.92,"sentiment":"neutral","sentiment_score":0.039935678243637085},{"text":"John speaking.","start":1.92,"end":2.6599998,"sentiment":"neutral","sentiment_score":0.036260795779526234},{"text":"Yeah.","start":6.48,"end":6.7999997,"sentiment":"neutral","sentiment_score":0.2659691572189331},{"text":"Good, mate.","start":6.7999997,"end":7.3599997,"sentiment":"positive","sentiment_score":0.4371403455734253},{"text":"So?","start":7.3599997,"end":7.8599997,"sentiment":"neutral","sentiment_score":0.30129843950271606}],"sentiment":"neutral","sentiment_score":0.22200079395302705,"num_words":7,"start":1.4399999,"end":7.8599997},{"sentences":[{"text":"I tried doing it, because it looks like you can do it online or through the I couldn't change anything.","start":16.775,"end":24.395,"sentiment":"neutral","sentiment_score":-0.050444524921476844},{"text":"I haven't printed it off yet either.","start":24.455,"end":25.975,"sentiment":"neutral","sentiment_score":-0.23575038569314138},{"text":"So I have not done it.","start":25.975,"end":27.654999,"sentiment":"neutral","sentiment_score":-0.18387883404890695},{"text":"This is the short answer.","start":27.654999,"end":28.875,"sentiment":"neutral","sentiment_score":-0.04702951461076736},{"text":"Yeah.","start":55.995,"end":56.394997,"sentiment":"neutral","sentiment_score":0.008866608142852783}],"sentiment":"neutral","sentiment_score":-0.10227428634579365,"num_words":39,"start":16.775,"end":56.394997},{"sentences":[{"text":"I'll I'll have to do that at at work because I don't have a computer at home.","start":56.394997,"end":60.175,"sentiment":"neutral","sentiment_score":-0.11880459921324954},{"text":"That's all.","start":60.315,"end":60.93,"sentiment":"neutral","sentiment_score":0.08490755688399076},{"text":"Trying trying to get one no.","start":61.97,"end":63.57,"sentiment":"neutral","sentiment_score":-0.27805178115765256},{"text":"Not at all.","start":63.57,"end":64.05,"sentiment":"negative","sentiment_score":-0.41475887099901837},{"text":"Not even laptop.","start":64.05,"end":64.95,"sentiment":"neutral","sentiment_score":-0.3004152576128642}],"sentiment":"neutral","sentiment_score":-0.1826998756657685,"num_words":31,"start":56.394997,"end":64.95},{"sentences":[{"text":"Trying to get one through work.","start":65.01,"end":67.27,"sentiment":"neutral","sentiment_score":-0.13258014246821404},{"text":"Hopefully, be able to pick one up for free, one of the old ones, but not sure.","start":68.13,"end":73.425,"sentiment":"neutral","sentiment_score":0.09885113987633411},{"text":"It's a long process.","start":73.425,"end":81.905,"sentiment":"neutral","sentiment_score":-0.0936122506391257},{"text":"Yeah.","start":81.905,"end":82.305,"sentiment":"neutral","sentiment_score":0.0010877270251512527},{"text":"Yeah.","start":82.305,"end":82.625,"sentiment":"neutral","sentiment_score":-0.018230944871902462}],"sentiment":"neutral","sentiment_score":0.017013665609832467,"num_words":29,"start":65.01,"end":82.625},{"sentences":[{"text":"I guess I'll say, do you try to cash me further?","start":82.625,"end":85.445,"sentiment":"neutral","sentiment_score":-0.07303292541341348},{"text":"I have to yeah.","start":86.77,"end":100.77,"sentiment":"neutral","sentiment_score":-0.002815220970660448},{"text":"Yeah.","start":100.77,"end":101.09,"sentiment":"neutral","sentiment_score":0.052396658807992935},{"text":"For sure.","start":101.09,"end":101.829994,"sentiment":"neutral","sentiment_score":0.0635392889380455},{"text":"Pleasure.","start":106.795,"end":107.274994,"sentiment":"positive","sentiment_score":0.43281930685043335}],"sentiment":"neutral","sentiment_score":-0.010648869468193305,"num_words":19,"start":82.625,"end":107.274994},{"sentences":[{"text":"Thanks, mate.","start":107.274994,"end":107.91499,"sentiment":"positive","sentiment_score":0.6235242486000061},{"text":"Have a good one.","start":107.91499,"end":108.735,"sentiment":"positive","sentiment_score":0.6130628138780594},{"text":"Yeah, mate.","start":110.155,"end":110.634995,"sentiment":"neutral","sentiment_score":0.16386178880929947},{"text":"Bye.","start":110.634995,"end":111.134995,"sentiment":"neutral","sentiment_score":-0.08479554206132889}],"sentiment":"positive","sentiment_score":0.4380253098077244,"num_words":9,"start":107.274994,"end":111.134995}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. John speaking.\n\nChannel 0: Good morning, Joel. It's Carl calling from OQ Financial. How are you today?\n\nChannel 1: Yeah. Good, mate. So?\n\nChannel 0: Yeah. Not too bad at all. Thanks for asking. I was just calling in regards to a follow-up after I hand you that budget and see if you had a chance to fill that out.\n\nChannel 1: I tried doing it, because it looks like you can do it online or through the I couldn't change anything. I haven't printed it off yet either. So I have not done it. This is the short answer.\n\nChannel 0: Okay. That's not a problem. With that one, do you want me to just because you can open it. It's like an Excel spreadsheet. You should be able to open it in Google even if you don't have Excel downloaded on the the laptop there, or you can just sort of print it and fill it out there.\n\nBut it's all sort of coded, so you should be able to just go into it there if you open it up in, like, an online workbook and prefill it all, and it'll just calculate it\n\nChannel 1: Yeah.\n\nChannel 0: all\n\nChannel 1: I'll I'll have to do that\n\nChannel 0: for\n\nChannel 1: at at work because I don't have a\n\nChannel 0: you.\n\nChannel 1: computer at home. That's\n\nChannel 0: Oh,\n\nChannel 1: all.\n\nChannel 0: not a problem at all.\n\nChannel 1: Trying trying to get one no. Not at all. Not even laptop. Trying to get one through work.\n\nChannel 0: Yep.\n\nChannel 1: Hopefully, be able to pick one up for free, one of the old ones, but not sure.\n\nChannel 0: Not\n\nChannel 1: It's a long\n\nChannel 0: not a yeah. That that's fine, Joel. Do you want me to leave it with you and you just give us a call when you sort of filled it out and wanna cover discussion once you've done everything?\n\nChannel 1: process. Yeah. Yeah. I guess I'll say, do you try to cash me further?\n\nChannel 0: Yeah. Otherwise, it'll\n\nChannel 1: I\n\nChannel 0: sort of just be, like, a week on week chase up. And if you sort of haven't got your laptop yet, it's probably no use. But, yeah, just give us\n\nChannel 1: have\n\nChannel 0: a call in, and we'll get you booked in once you've had a chance to to fill that out and go over it, and then we can have a look at your cash flow and budget.\n\nChannel 1: to yeah. Yeah. For sure.\n\nChannel 0: Too easy, Joel? Well, good luck with the day there. Have a good one, and I'll talk to you in the future.\n\nChannel 1: Pleasure. Thanks, mate. Have a good one.\n\nChannel 0: Cheers. Thanks. Bye.\n\nChannel 1: Yeah, mate. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.4399999,"end":1.92,"sentiment":"neutral","sentiment_score":0.039935678243637085},{"text":"John speaking.","start":1.92,"end":2.6599998,"sentiment":"neutral","sentiment_score":0.036260795779526234}],"sentiment":"neutral","sentiment_score":0.037485756600896515,"channel":1,"num_words":3,"start":1.4399999,"end":2.6599998},{"sentences":[{"text":"Good morning, Joel.","start":3.1999998,"end":3.9199998,"sentiment":"positive","sentiment_score":0.45045986771583557},{"text":"It's Carl calling from OQ Financial.","start":3.9199998,"end":5.2799997,"sentiment":"neutral","sentiment_score":0.3281240463256836},{"text":"How are you 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asking.","start":9.44,"end":10.32,"sentiment":"positive","sentiment_score":0.655838410059611},{"text":"I was just calling in regards to a follow-up after I hand you that budget and see if you had a chance to fill that out.","start":10.32,"end":15.975,"sentiment":"neutral","sentiment_score":0.04017300875141071}],"sentiment":"neutral","sentiment_score":0.13372017847640175,"channel":0,"num_words":35,"start":8.24,"end":15.975},{"sentences":[{"text":"I tried doing it, because it looks like you can do it online or through the I couldn't change anything.","start":16.775,"end":24.395,"sentiment":"neutral","sentiment_score":-0.050444524921476844},{"text":"I haven't printed it off yet either.","start":24.455,"end":25.975,"sentiment":"neutral","sentiment_score":-0.23575038569314138},{"text":"So I have not done it.","start":25.975,"end":27.654999,"sentiment":"neutral","sentiment_score":-0.18387883404890695},{"text":"This is the short 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Joel explains that he hasn't printed it off yet but will do so later. Carl tells Joel to open an Excel spreadsheet and fill it out online or through Google. They discuss the process and Carl offers to call Joel again if he needs further assistance."},"intents":{"segments":[{"text":"I was just calling in regards to a follow-up after I hand you that budget and see if you had a chance to fill that out.","start_word":29,"end_word":54,"intents":[{"intent":"Request budget update","confidence_score":0.06130971}]},{"text":"I guess I'll say, do you try to cash me further? Yeah.","start_word":297,"end_word":308,"intents":[{"intent":"Discuss payment options","confidence_score":0.011001324}]}]},"sentiments":{"segments":[{"text":"Hello. John speaking.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.04020030423998833},{"text":"Good morning, Joel. It's Carl calling from OQ Financial.","start_word":3,"end_word":11,"sentiment":"positive","sentiment_score":0.38857245445251465},{"text":"How are you today? Yeah.","start_word":12,"end_word":16,"sentiment":"neutral","sentiment_score":0.3068976402282715},{"text":"Good, mate.","start_word":17,"end_word":18,"sentiment":"positive","sentiment_score":0.4264924228191376},{"text":"So? Yeah. Not too bad at all.","start_word":19,"end_word":25,"sentiment":"neutral","sentiment_score":0.28976330161094666},{"text":"Thanks for asking.","start_word":26,"end_word":28,"sentiment":"positive","sentiment_score":0.6419857740402222},{"text":"I was just calling in regards to a follow-up after I hand you that budget and see if you had a chance to fill that out. I tried doing it, because it looks like you can do it online or through the I couldn't change anything. I haven't printed it off yet either. So I have not done it. This is the short answer. Okay. That's not a problem. With that one, do you want me to just because you can open it. It's like an Excel spreadsheet. You should be able to open it in Google even if you don't have Excel downloaded on the the laptop there, or you can just sort of print it and fill it out there. But it's all sort of coded, so you should be able to just go into it there if you open it up in, like, an online workbook and prefill it all, and it'll just calculate it Yeah. all I'll I'll have to do that for at at work because I don't have a you. computer at home. That's Oh, all. not a problem at all. Trying trying to get one no.","start_word":29,"end_word":221,"sentiment":"neutral","sentiment_score":0.04757241140375483},{"text":"Not at all.","start_word":222,"end_word":224,"sentiment":"negative","sentiment_score":-0.4035453796386719},{"text":"Not even laptop. Trying to get one through work. Yep. Hopefully, be able to pick one up for free, one of the old ones, but not sure. Not It's a long not a yeah. That that's fine, Joel. Do you want me to leave it with you and you just give us a call when you sort of filled it out and wanna cover discussion once you've done everything? process. Yeah. Yeah. I guess I'll say, do you try to cash me further? Yeah. Otherwise, it'll I sort of just be, like, a week on week chase up. And if you sort of haven't got your laptop yet, it's probably no use. But, yeah, just give us have a call in, and we'll get you booked in once you've had a chance to to fill that out and go over it, and then we can have a look at your cash flow and budget. to yeah. Yeah. For sure. Too easy, Joel?","start_word":225,"end_word":386,"sentiment":"neutral","sentiment_score":-0.0194624662399292},{"text":"Well, good luck with the day there. Have a good one, and I'll talk to you in the future. Pleasure. Thanks, mate. Have a good one. Cheers. Thanks. Bye.","start_word":387,"end_word":415,"sentiment":"positive","sentiment_score":0.5025327205657959},{"text":"Yeah, mate. 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