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Cybersecurity.\n\nChannel 1: Thanks. Please stay on the line. Hello. Ian speaking.\n\nChannel 0: Oh, hi. This is Andrew from Vigilance AI. Am I talking to Ewan?\n\nChannel 1: Yep. How can I help you?\n\nChannel 0: Oh, hi. Ewan, just a really quick one. We're a cybersecurity company that runs an AISOC operation that plugs into your whole IT stack, like Microsoft three six five, Azure, email, and firewall, and runs the alert investigation and response for you. No rip no replace. 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The agent explains that their company runs an AISOC operation that analyzes the IT stack and runs alert responses for customers. The agent also reassures Ewan that their CTO is not a replacement for the current solution."},"intents":{"segments":[{"text":"This is Andrew from Vigilance AI. Am I talking to Ewan? Yep.","start_word":29,"end_word":40,"intents":[{"intent":"Inform caller about ewan","confidence_score":0.002312413}]}]},"sentiments":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Andrew. Cybersecurity.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.00025935916346497834},{"text":"Thanks.","start_word":18,"end_word":18,"sentiment":"positive","sentiment_score":0.45314711332321167},{"text":"Please stay on the line. Hello. Ian speaking. Oh, hi. This is Andrew from Vigilance AI. Am I talking to Ewan? Yep. How can I help you? Oh, hi. Ewan, just a really quick one. We're a cybersecurity company that runs an AISOC operation that plugs into your whole IT stack, like Microsoft three six five, Azure, email, and firewall, and runs the alert investigation and response for you.","start_word":19,"end_word":87,"sentiment":"neutral","sentiment_score":0.1555638164281845},{"text":"No rip no replace.","start_word":88,"end_word":91,"sentiment":"negative","sentiment_score":-0.4010146260261536},{"text":"And our CTO is","start_word":92,"end_word":95,"sentiment":"neutral","sentiment_score":0.005611501634120941}],"average":{"sentiment":"neutral","sentiment_score":0.10137691086144757}}}}