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So what are you what are you planning to","paragraphs":[{"sentences":[{"text":"Hi.","start":4.08,"end":4.3199997,"sentiment":"neutral","sentiment_score":0.1559326946735382},{"text":"Good morning.","start":4.3199997,"end":4.98,"sentiment":"neutral","sentiment_score":0.20978735387325287}],"sentiment":"neutral","sentiment_score":0.1918358008066813,"channel":0,"num_words":3,"start":4.08,"end":4.98},{"sentences":[{"text":"Hello?","start":6.64,"end":7.14,"sentiment":"neutral","sentiment_score":0.02651001513004303},{"text":"Sorry.","start":8.96,"end":9.28,"sentiment":"neutral","sentiment_score":-0.1262551248073578}],"sentiment":"neutral","sentiment_score":-0.04987255483865738,"channel":1,"num_words":2,"start":6.64,"end":9.28},{"sentences":[{"text":"Hello?","start":9.2,"end":9.7,"sentiment":"neutral","sentiment_score":-0.13209417462348938}],"sentiment":"neutral","sentiment_score":-0.13209417462348938,"channel":0,"num_words":1,"start":9.2,"end":9.7},{"sentences":[{"text":"I can't hear you very 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morning.","start":14.16,"end":14.9,"sentiment":"neutral","sentiment_score":0.22421409189701083}],"sentiment":"neutral","sentiment_score":0.22421409189701083,"channel":0,"num_words":2,"start":14.16,"end":14.9},{"sentences":[{"text":"My name is Denise.","start":14.775001,"end":15.915,"sentiment":"neutral","sentiment_score":0.12898437678813934},{"text":"I've just put I've just what's it called?","start":16.215,"end":20.555,"sentiment":"neutral","sentiment_score":0.09211483458057046},{"text":"Just put in a a a request for a quote, and I've received the quote and everything, and that's fine.","start":20.615,"end":26.31,"sentiment":"neutral","sentiment_score":0.24385703578591347},{"text":"But I'm not sure if I I I wasn't able to put in that I'd like the job done for two houses.","start":26.47,"end":33.59,"sentiment":"neutral","sentiment_score":-0.19908385825428096},{"text":"My dad's up the road from me, and I wanted the gutters cleaned for him as well.","start":33.59,"end":37.51,"sentiment":"neutral","sentiment_score":-0.009623829494504368}],"sentiment":"neutral","sentiment_score":0.022345731218515987,"channel":1,"num_words":71,"start":14.775001,"end":37.51},{"sentences":[{"text":"But I was only able to put in one address.","start":37.51,"end":39.655,"sentiment":"neutral","sentiment_score":-0.18066789209842682},{"text":"I suppose it'll be two separate things.","start":39.655,"end":41.375,"sentiment":"neutral","sentiment_score":-0.13815176061221532},{"text":"I just thought I'd ring.","start":41.375,"end":42.175,"sentiment":"neutral","sentiment_score":-0.09658440947532654},{"text":"It might be easier if I do it over the phone and book in two homes","start":42.175,"end":46.035,"sentiment":"neutral","sentiment_score":0.05401377845555544}],"sentiment":"neutral","sentiment_score":-0.06295902203572423,"channel":1,"num_words":38,"start":37.51,"end":46.035},{"sentences":[{"text":"Mhmm.","start":46.455,"end":46.955,"sentiment":"neutral","sentiment_score":0.0020231185480952263}],"sentiment":"neutral","sentiment_score":0.0020231185480952263,"channel":0,"num_words":1,"start":46.455,"end":46.955},{"sentences":[{"text":"on the same job.","start":46.815,"end":48.275,"sentiment":"neutral","sentiment_score":0.024960213340818882},{"text":"Does that make sense?","start":49.535,"end":50.655,"sentiment":"neutral","sentiment_score":0.056014507077634335},{"text":"Yeah.","start":50.655,"end":50.895,"sentiment":"neutral","sentiment_score":0.0999942198395729},{"text":"So at the same day, the person can do both back to back sort of 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She suggests doing it over the phone instead and booking two separate appointments for the same job. The agent confirms the plan and asks for further details."},"intents":{"segments":[{"text":"Just put in a a a request for a quote, and I've received the quote and everything, and that's fine.","start_word":35,"end_word":54,"intents":[{"intent":"Request quote","confidence_score":0.728118}]},{"text":"My dad's up the road from me, and I wanted the gutters cleaned for him as well.","start_word":77,"end_word":93,"intents":[{"intent":"Schedule gutter cleaning","confidence_score":0.006459204}]},{"text":"So at the same day, the person can do both back to back sort of thing. Mhmm.","start_word":142,"end_word":158,"intents":[{"intent":"Confirm scheduling","confidence_score":0.13204437}]}]},"sentiments":{"segments":[{"text":"Hi. Good morning. Hello? Sorry. Hello?","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.03984247148036957},{"text":"I can't hear you very well.","start_word":6,"end_word":11,"sentiment":"negative","sentiment_score":-0.4645706713199615},{"text":"Yeah. Hello? I can hear you. Oh, Hello? hello. Good morning. My name is Denise. I've just put I've just what's it called? Just put in a a a request for a quote, and I've received the quote and everything, and that's fine. But I'm not sure if I I I wasn't able to put in that I'd like the job done for two houses. My dad's up the road from me, and I wanted the gutters cleaned for him as well. But I was only able to put in one address. I suppose it'll be two separate things. I just thought I'd ring. It might be easier if I do it over the phone and book in two homes Mhmm. on the same job. Does that make sense? Yeah. So at the same day, the person can do both back to back sort of thing. Mhmm. Alright. So what are you what are you planning to","start_word":12,"end_word":168,"sentiment":"neutral","sentiment_score":0.018399588763713837}],"average":{"sentiment":"neutral","sentiment_score":0.0014125625949260618}}}}