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to Manor Wintrimford. Trina speaking. Yeah. Where are you calling from, Andrew? Where are you calling from?\n\nWhere are you calling from? Villager c I? Is that the company's name, Villager c I? Yep. Vigilant.\n\nVillager VillagerN AI. No worries. It won't be a second. Thank you. Are you there, Andrew?\n\nYeah. No. Sorry. I just want to transfer you through, but he's on his mobile at the moment. He's on the phone.\n\nSo I can yeah. I can take a message. No. No. I can take a message, and I can get and get him to call you.\n\nOkay. Bye.","paragraphs":[{"sentences":[{"text":"Welcome to Manor Wintrimford.","start":9.599999,"end":11.059999,"sentiment":"neutral","sentiment_score":0.24791255593299866},{"text":"Trina speaking.","start":11.12,"end":12.0199995,"sentiment":"neutral","sentiment_score":0.15243931859731674},{"text":"Yeah.","start":19.915,"end":20.075,"sentiment":"neutral","sentiment_score":0.029155684635043144},{"text":"Where are you calling from, Andrew?","start":20.075,"end":21.455,"sentiment":"neutral","sentiment_score":0.002549004120131334},{"text":"Where are you calling from?","start":23.755001,"end":25.135,"sentiment":"neutral","sentiment_score":-0.010360711626708508}],"sentiment":"neutral","sentiment_score":0.07162083400827315,"num_words":18,"start":9.599999,"end":25.135},{"sentences":[{"text":"Where are you calling from?","start":25.355,"end":26.735,"sentiment":"neutral","sentiment_score":-0.008515586238354444},{"text":"Villager c I?","start":29.369999,"end":30.75,"sentiment":"neutral","sentiment_score":0.0032273983427633843},{"text":"Is that the company's name, Villager c I?","start":32.649998,"end":34.91,"sentiment":"neutral","sentiment_score":0.0024820459802867845},{"text":"Yep.","start":38.01,"end":38.51,"sentiment":"neutral","sentiment_score":0.023926636204123497},{"text":"Vigilant.","start":38.809998,"end":39.309998,"sentiment":"neutral","sentiment_score":0.02601400390267372}],"sentiment":"neutral","sentiment_score":0.002050070654756079,"num_words":18,"start":25.355,"end":39.309998},{"sentences":[{"text":"Villager VillagerN AI.","start":39.705,"end":41.465,"sentiment":"neutral","sentiment_score":0.02685395193596681},{"text":"No worries.","start":41.465,"end":41.865,"sentiment":"neutral","sentiment_score":0.10100577771663666},{"text":"It won't be a second.","start":41.865,"end":42.665,"sentiment":"neutral","sentiment_score":0.06813229024410247},{"text":"Thank you.","start":42.665,"end":43.405,"sentiment":"positive","sentiment_score":0.3345770686864853},{"text":"Are you there, Andrew?","start":52.905,"end":53.885002,"sentiment":"neutral","sentiment_score":0.06025055702775717}],"sentiment":"neutral","sentiment_score":0.09583695174660534,"num_words":16,"start":39.705,"end":53.885002},{"sentences":[{"text":"Yeah.","start":56.260002,"end":56.58,"sentiment":"neutral","sentiment_score":-0.008316822350025177},{"text":"No.","start":56.58,"end":56.82,"sentiment":"neutral","sentiment_score":-0.12192419171333312},{"text":"Sorry.","start":56.82,"end":56.98,"sentiment":"neutral","sentiment_score":-0.15408197045326233},{"text":"I just want to transfer you through, but he's on his mobile at the moment.","start":56.98,"end":60.02,"sentiment":"neutral","sentiment_score":-0.13640666902065277},{"text":"He's on the phone.","start":60.02,"end":61.08,"sentiment":"neutral","sentiment_score":-0.06690674647688866}],"sentiment":"neutral","sentiment_score":-0.11809318207881668,"num_words":22,"start":56.260002,"end":61.08},{"sentences":[{"text":"So I can yeah.","start":61.61894,"end":63.53894,"sentiment":"neutral","sentiment_score":-0.05928187631070614},{"text":"I can take a message.","start":63.53894,"end":64.67894,"sentiment":"neutral","sentiment_score":-0.0651262991130352},{"text":"No.","start":65.45894,"end":65.69894,"sentiment":"neutral","sentiment_score":-0.16071487963199615},{"text":"No.","start":65.69894,"end":65.85894,"sentiment":"neutral","sentiment_score":-0.14678052067756653},{"text":"I can take a message, and I can get and get him to call you.","start":65.85894,"end":69.31894,"sentiment":"neutral","sentiment_score":-0.041679622729619344}],"sentiment":"neutral","sentiment_score":-0.05751725931007128,"num_words":26,"start":61.61894,"end":69.31894},{"sentences":[{"text":"Okay.","start":70.338936,"end":70.73894,"sentiment":"neutral","sentiment_score":0.1547764241695404},{"text":"Bye.","start":70.73894,"end":71.23894,"sentiment":"neutral","sentiment_score":0.07708337903022766}],"sentiment":"neutral","sentiment_score":0.11592990159988403,"num_words":2,"start":70.338936,"end":71.23894}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Welcome to Manor Wintrimford. Trina speaking.\n\nChannel 0: Oh, hi. Yes. Good morning. My name is Andrew, and I was trying to get a hold of a Shaman.\n\nChannel 1: Yeah. Where are you calling from, Andrew? Where are you calling\n\nChannel 0: I'm\n\nChannel 1: from?\n\nChannel 0: sorry?\n\nChannel 1: Where are you calling from?\n\nChannel 0: Vigilance\n\nChannel 1: Villager c I? Is that the company's name, Villager c I?\n\nChannel 0: AI? Yeah. Vigilance\n\nChannel 1: Yep.\n\nChannel 0: AI.\n\nChannel 1: Vigilant. Villager VillagerN AI. No worries. It won't be a second. Thank you.\n\nAre you there, Andrew?\n\nChannel 0: I'm still here.\n\nChannel 1: Yeah. No. Sorry. I just want to transfer you through, but he's on his mobile at the moment. He's on the phone.\n\nSo\n\nChannel 0: So you mean\n\nChannel 1: I can\n\nChannel 0: do\n\nChannel 1: yeah. I\n\nChannel 0: do\n\nChannel 1: can\n\nChannel 0: you\n\nChannel 1: take\n\nChannel 0: mean\n\nChannel 1: a message.\n\nChannel 0: you can't transfer me?\n\nChannel 1: No. No. I can take a message, and I can get and get him to\n\nChannel 0: Alright.\n\nChannel 1: call you.\n\nChannel 0: You have a great day. Take care.\n\nChannel 1: Okay. Bye.","paragraphs":[{"sentences":[{"text":"Welcome to Manor Wintrimford.","start":9.599999,"end":11.059999,"sentiment":"neutral","sentiment_score":0.24791255593299866},{"text":"Trina speaking.","start":11.12,"end":12.0199995,"sentiment":"neutral","sentiment_score":0.15243931859731674}],"sentiment":"neutral","sentiment_score":0.21608814348777136,"channel":1,"num_words":6,"start":9.599999,"end":12.0199995},{"sentences":[{"text":"Oh, hi.","start":12.965,"end":13.685,"sentiment":"neutral","sentiment_score":0.20038441568613052},{"text":"Yes.","start":13.685,"end":14.005,"sentiment":"neutral","sentiment_score":0.2929050326347351},{"text":"Good morning.","start":14.005,"end":14.805,"sentiment":"positive","sentiment_score":0.48550809919834137},{"text":"My name is Andrew, and I was trying to get a hold of a 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Trina informs Andrew that Shaman is on his mobile and offers to take a message, but Andrew declines and asks to be transferred to Alright. Trina tells him to call back and ends the call."},"intents":{"segments":[{"text":"My name is Andrew, and I was trying to get a hold of a Shaman. Yeah.","start_word":11,"end_word":26,"intents":[{"intent":"Contact shaman","confidence_score":0.0033934768}]}]},"sentiments":{"segments":[{"text":"Welcome to Manor Wintrimford. Trina speaking. Oh, hi. Yes.","start_word":0,"end_word":8,"sentiment":"neutral","sentiment_score":0.221509650349617},{"text":"Good morning.","start_word":9,"end_word":10,"sentiment":"positive","sentiment_score":0.4860023856163025},{"text":"My name is Andrew, and I was trying to get a hold of a Shaman. Yeah. Where are you calling from, Andrew? Where are you calling I'm from? sorry? Where are you calling from? Vigilance Villager c I? Is that the company's name, Villager c I? AI? Yeah. Vigilance Yep. AI. Vigilant. Villager VillagerN AI. No worries. It won't be a second. Thank you. Are you there, Andrew? I'm still here. Yeah. No. Sorry. I just want to transfer you through, but he's on his mobile at the moment. He's on the phone. So So you mean I can do yeah. I do can you take mean a message. you can't transfer me? No. No. I can take a message, and I can get and get him to Alright. call you.","start_word":11,"end_word":141,"sentiment":"neutral","sentiment_score":0.00009712824248708785},{"text":"You have a great day. Take care.","start_word":142,"end_word":148,"sentiment":"positive","sentiment_score":0.4599802494049072},{"text":"Okay. Bye.","start_word":149,"end_word":150,"sentiment":"neutral","sentiment_score":0.12435250729322432}],"average":{"sentiment":"neutral","sentiment_score":0.045801139172212575}}}}