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Hi, Peter. How are you? Good. Thank you. How can I assist? Oh, I so wish I was. So I've been out meeting with a a client face to face this morning, and and I've been in and out out of office a few times. But I am today. I am. Yes. Yep. Yeah. You we can do it online, but it's okay. The direct deposit makes it a little bit easier, so we can just do it that way. I've been doing it for a few years then. No. So what we yeah. What we were gonna do is we're gonna collect so once we submit that, we're gonna let the end of the year ride and finish out, and then we're gonna confirm how much your employer has exactly paid by the end of the year, and then we claim that roughly 6,000 and blah. And we claim that correct. Yep. Perfect. Perfect. Well, Maddie's gonna enter email to you. I mean, I I can do it too, but Maddie said she'd she'd put that through to you for me. So it's just literally BPAY details, nice and easy, log in to your bank, send the money, and then it'll be done and done. Yeah. Yeah. The the the reference yeah. So the biller code connects connects you to your hub 24, and the reference number will connect to your connects to your account. And it goes it go it knows yeah. So that specific reference code is your account and specifically for a non concessional. And then yes. Yeah. Yeah. Absolutely. And then The claim. Yeah. Yeah. So yeah. That yeah. Correct. So I already have you in my calendar for a week after the financial year rolls to email you, call you, to touch base and basically get the last pay slip from yourself for the financial year. That'll tell me how much the big boss's pager in contributions just so we can get. Perfect. Yeah. Right. Oh, hey. No. That that should be okay. Yep. Okay. Sorry. Yeah. And just flick me an email when you've paid it, and I'll keep an eye on it. Just flick me an email when you've paid it, and I'll keep an eye on your account. It should be with you real soon. No. Not a problem at home, Peter. My pleasure. 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my love? Yeah. Yes. No. That's yeah.\n\nAbsolutely. I'm popping through, and I'll have a chat, and I will remember what I'm doing with him. That's cool. Alright. Pop him through, my love.\n\nHi, Peter. How are you? Good. Thank you. How can I assist?\n\nOh, I so wish I was. So I've been out meeting with a a client face to face this morning, and and I've been in and out out of office a few times. But I am today. I am. Yes.\n\nYep. Yeah. You we can do it online, but it's okay. The direct deposit makes it a little bit easier, so we can just do it that way. I've been doing it for a few years then.\n\nNo. So what we yeah. What we were gonna do is we're gonna collect so once we submit that, we're gonna let the end of the year ride and finish out, and then we're gonna confirm how much your employer has exactly paid by the end of the year, and then we claim that roughly 6,000 and blah. And we claim that correct. Yep.\n\nPerfect. Perfect. Well, Maddie's gonna enter email to you. I mean, I I can do it too, but Maddie said she'd she'd put that through to you for me. So it's just literally BPAY details, nice and easy, log in to your bank, send the money, and then it'll be done and done.\n\nYeah. Yeah. The the the reference yeah. So the biller code connects connects you to your hub 24, and the reference number will connect to your connects to your account. And it goes it go it knows yeah.\n\nSo that specific reference code is your account and specifically for a non concessional. And then yes. Yeah. Yeah. Absolutely.\n\nAnd then The claim. Yeah. Yeah. So yeah. That yeah.\n\nCorrect. So I already have you in my calendar for a week after the financial year rolls to email you, call you, to touch base and basically get the last pay slip from yourself for the financial year. That'll tell me how much the big boss's pager in contributions just so we can get. Perfect. Yeah.\n\nRight. Oh, hey. No. That that should be okay. Yep.\n\nOkay. Sorry. Yeah. 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yeah.","start":249.295,"end":252.095,"sentiment":"neutral","sentiment_score":0.036219450645148754},{"text":"That yeah.","start":252.095,"end":252.49501,"sentiment":"neutral","sentiment_score":0.06714648753404617}],"sentiment":"neutral","sentiment_score":0.03292033392935991,"num_words":10,"start":235.90001,"end":252.49501},{"sentences":[{"text":"Correct.","start":252.49501,"end":252.895,"sentiment":"neutral","sentiment_score":0.07711469382047653},{"text":"So I already have you in my calendar for a week after the financial year rolls to email you, call you, to touch base and basically get the last pay slip from yourself for the financial year.","start":252.895,"end":266.68002,"sentiment":"neutral","sentiment_score":0.07881126210496232},{"text":"That'll tell me how much the big boss's pager in contributions just so we can get.","start":266.74002,"end":272.12003,"sentiment":"neutral","sentiment_score":0.041645357268862426},{"text":"Perfect.","start":276.405,"end":276.905,"sentiment":"neutral","sentiment_score":0.2468639314174652},{"text":"Yeah.","start":281.125,"end":281.625,"sentiment":"neutral","sentiment_score":0.015628591179847717}],"sentiment":"neutral","sentiment_score":0.0700348148321999,"num_words":56,"start":252.49501,"end":281.625},{"sentences":[{"text":"Right.","start":291.39,"end":291.79,"sentiment":"neutral","sentiment_score":0.07345521450042725},{"text":"Oh, hey.","start":291.79,"end":292.27002,"sentiment":"neutral","sentiment_score":0.046447984874248505},{"text":"No.","start":292.27002,"end":292.59003,"sentiment":"neutral","sentiment_score":-0.012856919318437576},{"text":"That that should be okay.","start":292.59003,"end":293.71002,"sentiment":"neutral","sentiment_score":0.001655026525259018},{"text":"Yep.","start":293.71002,"end":294.21002,"sentiment":"neutral","sentiment_score":0.032995011657476425}],"sentiment":"neutral","sentiment_score":0.01947644092142582,"num_words":10,"start":291.39,"end":294.21002},{"sentences":[{"text":"Okay.","start":295.63,"end":296.13,"sentiment":"neutral","sentiment_score":-0.008026961237192154},{"text":"Sorry.","start":296.19,"end":296.69,"sentiment":"neutral","sentiment_score":-0.16048958897590637},{"text":"Yeah.","start":301.245,"end":301.485,"sentiment":"neutral","sentiment_score":0.02239266410470009},{"text":"And just flick me an email when you've paid it, and I'll keep an eye on it.","start":301.485,"end":305.26498,"sentiment":"neutral","sentiment_score":0.030305414186681017},{"text":"Just flick me an email when you've paid it, and I'll keep an eye on your account.","start":305.565,"end":308.785,"sentiment":"neutral","sentiment_score":0.05755760126254138}],"sentiment":"neutral","sentiment_score":0.036420199365631956,"num_words":37,"start":295.63,"end":308.785},{"sentences":[{"text":"It should be with you real soon.","start":314.9,"end":316.76,"sentiment":"neutral","sentiment_score":0.13564658910036087},{"text":"No.","start":319.13998,"end":319.46,"sentiment":"neutral","sentiment_score":0.3230865001678467},{"text":"Not a problem at home, Peter.","start":319.46,"end":320.98,"sentiment":"positive","sentiment_score":0.4303361276785533},{"text":"My pleasure.","start":320.98,"end":321.72,"sentiment":"positive","sentiment_score":0.4536266028881073},{"text":"Bye.","start":323.94,"end":324.44,"sentiment":"neutral","sentiment_score":-0.07841692864894867}],"sentiment":"neutral","sentiment_score":0.2754979804158211,"num_words":17,"start":314.9,"end":324.44}]}}]},{"alternatives":[{"transcript":"Hi, girl. I just have Peter Quinn on the other line. He's just wanting to make these non concessional contributions. I'm gonna send him through the BPAY and the EPOS details. But he just had a question about another contribution or, like, he's he's a little bit confused about something, which is making me a little bit confused and just asked if he could he originally asked if he could speak to you, but I tried to figure it out. But if you a moment to speak to him real quick. Beautiful. Yeah. Just let him know again that I'll email him through the the details to make the contribution. Beautiful. You've got him in 03/21. How you going? I heard you're sitting back with your feet up on the lounge again watching TV. Alright. So you're saying you're saying you're making money? No. There you go. Okay. I'm trying to follow your statement of advice and to deposit that $40 we were saying that I went on the online, the hub 24, like most supers, so I can just do it online. Go bang bang bang is done. But I cannot find it forever on this bloody hub 24. So hence, I'm saying, well, that's hence why I was ringing. How do you do it online? But it sounds like I can't. I gotta do it from a direct deposit or something. Okay. Oh, congrats. You can find online because I can't find it anywhere online. I can do it. And then then you have that $40. Now I do remember reading, you also wanted me to deposit 6470¢, and I can't find that on the statement of advice anymore. How is that gone? We're not worried about that now. Yep. Okay. Yep. Yep. Yeah. Yeah. Okay. So we start okay. So the deposit at the moment is $40 because the the hub the so everything's been transferred from Australian Super by the looks of it. Yep. So that's all in there. So I just wanted to put this $40 in. Okay. And then I've got all the forms that I've got to fill in for my employer to transfer super funds. I'll get that done by tomorrow. So so if you can tell me how I can transfer 40, I'm happy to go by your boss. Yep. Yeah. Yep. Yep. Right. So it doesn't matter where it's going. Don't it wouldn't know where it's going by this this account they're trying? It's to yeah. Correct. And and it would know it's going to a non thinger. Is that right? No. Yeah. That's that's what I just wanna clarify. Yeah. Okay. That makes sense to me now. That's fine. Yeah. Okay. And then one and once that's when and once that goes into the account, then then I can contact you to maybe you're saying that you guys would do the the claim. Yeah. The the lodge intend intend to claim. Log. Yep. Yep. Yeah. Yeah. So that hopefully would yeah. Hopefully, I'll get the last payslip on the seventeenth of this month because they usually pay in front. So, anyway, we'll find out. If not, it will be on wait until the seventeenth of the the following month, which you have to call me when I'll be in LA. So that's fine. Yeah. Okay. I know it's our our wife will manage to come through and I'll get that $40 sore death. That's the main thing. And also and don't worry about this. Sorry? Yeah. Yeah. Yeah. We'll guide through guide through next hop in the app. You sent it to me? Alright. Thank you. Cheers. Bye 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girl. I just have Peter Quinn on the other line. He's just wanting to make these non concessional contributions. I'm gonna send him through the BPAY and the EPOS details. But he just had a question about another contribution or, like, he's he's a little bit confused about something, which is making me a little bit confused and just asked if he could he originally asked if he could speak to you, but I tried to figure it out.\n\nBut if you a moment to speak to him real quick. Beautiful. Yeah. Just let him know again that I'll email him through the the details to make the contribution. Beautiful.\n\nYou've got him in 03/21. How you going? I heard you're sitting back with your feet up on the lounge again watching TV. Alright. So you're saying you're saying you're making money?\n\nNo. There you go. Okay. I'm trying to follow your statement of advice and to deposit that $40 we were saying that I went on the online, the hub 24, like most supers, so I can just do it online. Go bang bang bang is done.\n\nBut I cannot find it forever on this bloody hub 24. So hence, I'm saying, well, that's hence why I was ringing. How do you do it online? But it sounds like I can't. I gotta do it from a direct deposit or something.\n\nOkay. Oh, congrats. You can find online because I can't find it anywhere online. I can do it. And then then you have that $40.\n\nNow I do remember reading, you also wanted me to deposit 6470¢, and I can't find that on the statement of advice anymore. How is that gone? We're not worried about that now. Yep. Okay.\n\nYep. Yep. Yeah. Yeah. Okay.\n\nSo we start okay. So the deposit at the moment is $40 because the the hub the so everything's been transferred from Australian Super by the looks of it. Yep. So that's all in there. So I just wanted to put this $40 in.\n\nOkay. And then I've got all the forms that I've got to fill in for my employer to transfer super funds. I'll get that done by tomorrow. So so if you can tell me how I can transfer 40, I'm happy to go by your boss. Yep.\n\nYeah. Yep. Yep. Right. So it doesn't matter where it's going.\n\nDon't it wouldn't know where it's going by this this account they're trying? It's to yeah. Correct. And and it would know it's going to a non thinger. Is that right?\n\nNo. Yeah. That's that's what I just wanna clarify. Yeah. Okay.\n\nThat makes sense to me now. That's fine. Yeah. Okay. And then one and once that's when and once that goes into the account, then then I can contact you to maybe you're saying that you guys would do the the claim.\n\nYeah. The the lodge intend intend to claim. Log. Yep. Yep.\n\nYeah. Yeah. So that hopefully would yeah. Hopefully, I'll get the last payslip on the seventeenth of this month because they usually pay in front. So, anyway, we'll find out.\n\nIf not, it will be on wait until the seventeenth of the the following month, which you have to call me when I'll be in LA. So that's fine. Yeah. Okay. I know it's our our wife will manage to come through and I'll get that $40 sore death.\n\nThat's the main thing. And also and don't worry about this. Sorry? Yeah. Yeah.\n\nYeah. We'll guide through guide through next hop in the app. You sent it to me? Alright. Thank you.\n\nCheers. Bye bye.","paragraphs":[{"sentences":[{"text":"Hi, girl.","start":2.3999999,"end":3.22,"sentiment":"neutral","sentiment_score":0.05012200400233269},{"text":"I just have Peter Quinn on the other line.","start":3.52,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.018902626716428332},{"text":"He's just wanting to make these non concessional contributions.","start":6.3199997,"end":9.46,"sentiment":"neutral","sentiment_score":0.01210477611877852},{"text":"I'm gonna send him through the BPAY and the EPOS details.","start":9.679999,"end":14.434999,"sentiment":"neutral","sentiment_score":0.011739144440401684},{"text":"But he just had a question about another contribution or, like, he's he's a little bit confused about something, which is making me a little bit confused and just asked if he could he originally asked if he could speak to you, but I tried to figure it 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money?","start":71.995,"end":74.735,"sentiment":"neutral","sentiment_score":-0.043517227517440915}],"sentiment":"neutral","sentiment_score":0.03797814849531278,"num_words":32,"start":46.594997,"end":74.735},{"sentences":[{"text":"No.","start":77.435,"end":77.915,"sentiment":"neutral","sentiment_score":-0.12455199658870696},{"text":"There you go.","start":77.915,"end":78.815,"sentiment":"neutral","sentiment_score":-0.10565701127052307},{"text":"Okay.","start":79.115,"end":79.595,"sentiment":"neutral","sentiment_score":-0.0492115318775177},{"text":"I'm trying to follow your statement of advice and to deposit that $40 we were saying that I went on the online, the hub 24, like most supers, so I can just do it online.","start":79.595,"end":93.53,"sentiment":"neutral","sentiment_score":-0.024362639178122793},{"text":"Go bang bang bang is 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remember reading, you also wanted me to deposit 6470¢, and I can't find that on the statement of advice anymore.","start":129.38501,"end":138.40001,"sentiment":"neutral","sentiment_score":-0.06598895330998031},{"text":"How is that gone?","start":139.58,"end":140.46,"sentiment":"neutral","sentiment_score":-0.1260370910167694},{"text":"We're not worried about that now.","start":140.46,"end":142.08,"sentiment":"neutral","sentiment_score":-0.009521367649237314},{"text":"Yep.","start":148.78,"end":149.28,"sentiment":"neutral","sentiment_score":0.10575120151042938},{"text":"Okay.","start":152.035,"end":152.535,"sentiment":"neutral","sentiment_score":0.03498828411102295}],"sentiment":"neutral","sentiment_score":-0.05506747226942988,"num_words":35,"start":129.38501,"end":152.535},{"sentences":[{"text":"Yep.","start":153.55501,"end":153.875,"sentiment":"neutral","sentiment_score":0.03425497189164162},{"text":"Yep.","start":153.875,"end":154.375,"sentiment":"neutral","sentiment_score":0.03165149688720703},{"text":"Yeah.","start":158.515,"end":158.99501,"sentiment":"neutral","sentiment_score":0.03936989977955818},{"text":"Yeah.","start":158.99501,"end":159.395,"sentiment":"neutral","sentiment_score":0.02789919078350067},{"text":"Okay.","start":159.395,"end":159.71501,"sentiment":"neutral","sentiment_score":0.012280227616429327}],"sentiment":"neutral","sentiment_score":0.029091157391667365,"num_words":5,"start":153.55501,"end":159.71501},{"sentences":[{"text":"So we start okay.","start":159.71501,"end":160.595,"sentiment":"neutral","sentiment_score":0.06295252218842506},{"text":"So the deposit at the moment is $40 because the the hub the so everything's been transferred from Australian Super by the looks of it.","start":160.595,"end":168.75,"sentiment":"neutral","sentiment_score":0.12111404627561569},{"text":"Yep.","start":169.77,"end":170.09,"sentiment":"neutral","sentiment_score":0.17788034677505493},{"text":"So that's all in there.","start":170.09,"end":171.21,"sentiment":"neutral","sentiment_score":0.2435012072324753},{"text":"So I just wanted to put this $40 in.","start":171.21,"end":173.47,"sentiment":"neutral","sentiment_score":0.22310821877585518}],"sentiment":"neutral","sentiment_score":0.15188685449009592,"num_words":44,"start":159.71501,"end":173.47},{"sentences":[{"text":"Okay.","start":173.85,"end":174.33,"sentiment":"neutral","sentiment_score":0.12763094902038574},{"text":"And then I've got all the forms that I've got to fill in for my employer to transfer super funds.","start":174.33,"end":178.83,"sentiment":"neutral","sentiment_score":0.1542282197624445},{"text":"I'll get that done by tomorrow.","start":179.485,"end":181.10501,"sentiment":"neutral","sentiment_score":0.2378565495212873},{"text":"So so if you can tell me how I can transfer 40, I'm happy to go by your boss.","start":182.60501,"end":188.145,"sentiment":"positive","sentiment_score":0.47014355345776204},{"text":"Yep.","start":191.485,"end":191.79,"sentiment":"neutral","sentiment_score":0.1386302411556244}],"sentiment":"neutral","sentiment_score":0.29171685953723625,"num_words":47,"start":173.85,"end":191.79},{"sentences":[{"text":"Yeah.","start":192.90999,"end":193.40999,"sentiment":"neutral","sentiment_score":0.07133843004703522},{"text":"Yep.","start":195.43,"end":195.93,"sentiment":"neutral","sentiment_score":0.13534212112426758},{"text":"Yep.","start":197.95,"end":198.45,"sentiment":"neutral","sentiment_score":0.21754811704158783},{"text":"Right.","start":202.43,"end":202.67,"sentiment":"neutral","sentiment_score":0.1105133816599846},{"text":"So it doesn't matter where it's going.","start":202.67,"end":204.67,"sentiment":"neutral","sentiment_score":0.05948363723499434}],"sentiment":"neutral","sentiment_score":0.08646613731980324,"num_words":11,"start":192.90999,"end":204.67},{"sentences":[{"text":"Don't it wouldn't know where it's going by this this account they're trying?","start":204.67,"end":208.57501,"sentiment":"neutral","sentiment_score":0.013607859181670042},{"text":"It's to yeah.","start":211.91501,"end":217.755,"sentiment":"neutral","sentiment_score":0.052036705116430916},{"text":"Correct.","start":217.755,"end":218.155,"sentiment":"neutral","sentiment_score":0.011657176539301872},{"text":"And and it would know it's going to a non thinger.","start":218.155,"end":221.31999,"sentiment":"neutral","sentiment_score":0.001615921628068794},{"text":"Is that right?","start":221.31999,"end":227.81999,"sentiment":"neutral","sentiment_score":0.0031814080042143664}],"sentiment":"neutral","sentiment_score":0.011999639457151774,"num_words":31,"start":204.67,"end":227.81999},{"sentences":[{"text":"No.","start":228.44,"end":228.68,"sentiment":"neutral","sentiment_score":-0.03440699353814125},{"text":"Yeah.","start":228.68,"end":228.92,"sentiment":"neutral","sentiment_score":-0.009756750427186487},{"text":"That's that's what I just wanna clarify.","start":228.92,"end":230.68,"sentiment":"neutral","sentiment_score":0.00048724102920719533},{"text":"Yeah.","start":230.68,"end":231.0,"sentiment":"neutral","sentiment_score":0.04595283418893814},{"text":"Okay.","start":231.0,"end":231.16,"sentiment":"neutral","sentiment_score":0.07233929634094238}],"sentiment":"neutral","sentiment_score":0.007049006706273014,"num_words":11,"start":228.44,"end":231.16},{"sentences":[{"text":"That makes sense to me now.","start":231.16,"end":232.28,"sentiment":"neutral","sentiment_score":0.10325821364919345},{"text":"That's fine.","start":232.28,"end":233.09999,"sentiment":"neutral","sentiment_score":0.24395719170570374},{"text":"Yeah.","start":233.23999,"end":233.73999,"sentiment":"neutral","sentiment_score":0.15071183443069458},{"text":"Okay.","start":234.12,"end":234.62,"sentiment":"neutral","sentiment_score":0.11706044524908066},{"text":"And then one and once that's when and once that goes into the account, then then I can contact you to maybe you're saying that you guys would do the the claim.","start":234.905,"end":247.53,"sentiment":"neutral","sentiment_score":0.03774180501932278}],"sentiment":"neutral","sentiment_score":0.061499373942968394,"num_words":42,"start":231.16,"end":247.53},{"sentences":[{"text":"Yeah.","start":248.33,"end":248.73001,"sentiment":"neutral","sentiment_score":0.038923922926187515},{"text":"The the lodge intend intend to claim.","start":248.73001,"end":251.06999,"sentiment":"neutral","sentiment_score":0.024377750232815742},{"text":"Log.","start":253.45,"end":253.95,"sentiment":"neutral","sentiment_score":0.04795145243406296},{"text":"Yep.","start":258.73,"end":259.23,"sentiment":"neutral","sentiment_score":0.09858667850494383},{"text":"Yep.","start":268.415,"end":268.915,"sentiment":"neutral","sentiment_score":0.026570599526166916}],"sentiment":"neutral","sentiment_score":0.03478880954737013,"num_words":11,"start":248.33,"end":268.915},{"sentences":[{"text":"Yeah.","start":269.935,"end":270.175,"sentiment":"neutral","sentiment_score":0.043988291174173355},{"text":"Yeah.","start":270.175,"end":270.495,"sentiment":"neutral","sentiment_score":0.04496455192565918},{"text":"So that hopefully would yeah.","start":270.495,"end":272.175,"sentiment":"neutral","sentiment_score":0.04959339424967766},{"text":"Hopefully, I'll get the last payslip on the seventeenth of this month because they usually pay in front.","start":272.175,"end":278.37003,"sentiment":"neutral","sentiment_score":0.114304152627786},{"text":"So, anyway, we'll find out.","start":278.37003,"end":279.97,"sentiment":"neutral","sentiment_score":0.06296133473515511}],"sentiment":"neutral","sentiment_score":0.09030670784413815,"num_words":30,"start":269.935,"end":279.97},{"sentences":[{"text":"If not, it will be on wait until the seventeenth of the the following month, which you have to call me when I'll be in LA.","start":279.97,"end":287.43002,"sentiment":"neutral","sentiment_score":0.012811301276087761},{"text":"So that's fine.","start":287.49002,"end":288.39,"sentiment":"neutral","sentiment_score":0.1119056021173795},{"text":"Yeah.","start":294.935,"end":295.415,"sentiment":"neutral","sentiment_score":0.022983143106102943},{"text":"Okay.","start":295.415,"end":295.915,"sentiment":"neutral","sentiment_score":0.014641515910625458},{"text":"I know it's our our wife will manage to come through and I'll get that $40 sore death.","start":295.975,"end":299.575,"sentiment":"neutral","sentiment_score":-0.1646044078386492}],"sentiment":"neutral","sentiment_score":-0.046049878419357905,"num_words":49,"start":279.97,"end":299.575},{"sentences":[{"text":"That's the main thing.","start":299.575,"end":300.635,"sentiment":"neutral","sentiment_score":-0.0394208962097764},{"text":"And also and don't worry about this.","start":300.935,"end":303.115,"sentiment":"neutral","sentiment_score":0.026917999876396998},{"text":"Sorry?","start":303.975,"end":304.475,"sentiment":"neutral","sentiment_score":0.021403158083558083},{"text":"Yeah.","start":308.91,"end":309.15,"sentiment":"neutral","sentiment_score":0.06293070316314697},{"text":"Yeah.","start":309.15,"end":309.22998,"sentiment":"neutral","sentiment_score":0.07334664463996887}],"sentiment":"neutral","sentiment_score":0.013458780013024807,"num_words":14,"start":299.575,"end":309.22998},{"sentences":[{"text":"Yeah.","start":309.22998,"end":309.47,"sentiment":"neutral","sentiment_score":0.0993594080209732},{"text":"We'll guide through guide through next hop in the app.","start":309.47,"end":312.34998,"sentiment":"neutral","sentiment_score":0.13551294282078744},{"text":"You sent it to me?","start":312.34998,"end":313.49,"sentiment":"neutral","sentiment_score":0.11458649188280105},{"text":"Alright.","start":317.03894,"end":317.35895,"sentiment":"neutral","sentiment_score":0.2825886011123657},{"text":"Thank you.","start":317.35895,"end":318.09894,"sentiment":"positive","sentiment_score":0.5072712451219559}],"sentiment":"neutral","sentiment_score":0.17497644142100685,"num_words":19,"start":309.22998,"end":318.09894},{"sentences":[{"text":"Cheers.","start":320.87894,"end":321.37894,"sentiment":"positive","sentiment_score":0.6114524006843567},{"text":"Bye bye.","start":321.99893,"end":322.65894,"sentiment":"neutral","sentiment_score":0.0809376873075962}],"sentiment":"neutral","sentiment_score":0.2577759250998497,"num_words":3,"start":320.87894,"end":322.65894}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello, my love?\n\nChannel 1: Hi, girl. I just have Peter Quinn on the other line. He's just wanting\n\nChannel 0: Yeah.\n\nChannel 1: to make these non concessional contributions. I'm gonna send him through the BPAY and the EPOS details. But he just\n\nChannel 0: Yes.\n\nChannel 1: had a question about another contribution or, like, he's he's a little bit confused about something, which is making me a little bit confused and just asked if he could he originally asked if he could speak to you, but I tried to figure it out. But\n\nChannel 0: No.\n\nChannel 1: if\n\nChannel 0: That's\n\nChannel 1: you a moment to speak to him real\n\nChannel 0: yeah. Absolutely. I'm popping through, and I'll have a chat, and I will\n\nChannel 1: quick.\n\nChannel 0: remember\n\nChannel 1: Beautiful.\n\nChannel 0: what I'm doing with him.\n\nChannel 1: Yeah. Just let him know again that I'll email him through the the details to make the contribution.\n\nChannel 0: That's cool. Alright. Pop him through, my love.\n\nChannel 1: Beautiful. You've got him in 03/21.\n\nChannel 0: Hi, Peter. How are you?\n\nChannel 1: How you going?\n\nChannel 0: Good. Thank you. How can I assist?\n\nChannel 1: I heard you're sitting back with your feet up on the lounge again watching TV.\n\nChannel 0: Oh, I so wish I was. So I've been out meeting with a a client face to face this morning, and\n\nChannel 1: Alright.\n\nChannel 0: and I've been in and out out of office a few times. But\n\nChannel 1: So you're saying you're saying you're making money?\n\nChannel 0: I am today. I am.\n\nChannel 1: No. There you go. Okay. I'm trying to follow your statement of advice and to deposit that $40 we were saying\n\nChannel 0: Yes.\n\nChannel 1: that\n\nChannel 0: Yep.\n\nChannel 1: I went on the online, the hub 24, like most supers, so I can just do it online. Go bang bang bang is done. But I cannot find it forever on this bloody hub 24. So\n\nChannel 0: Yeah.\n\nChannel 1: hence, I'm saying, well, that's hence why I was ringing. How do you do it online? But it sounds like I can't. I gotta do it from a direct deposit or something.\n\nChannel 0: You we can do it online, but it's okay. The direct deposit makes it a little bit easier, so we\n\nChannel 1: Okay.\n\nChannel 0: can just do it that way.\n\nChannel 1: Oh, congrats. You can find online because I can't find it anywhere online. I can do it.\n\nChannel 0: I've been doing it for a few years then.\n\nChannel 1: And then then you have that $40. Now I do remember reading, you also wanted me to deposit 6470¢, and I can't find that on the statement of advice anymore. How is that\n\nChannel 0: No.\n\nChannel 1: gone? We're\n\nChannel 0: So\n\nChannel 1: not worried\n\nChannel 0: what\n\nChannel 1: about\n\nChannel 0: we\n\nChannel 1: that now.\n\nChannel 0: yeah. What we were gonna do is we're gonna collect so once we submit that, we're gonna let the end of the year ride and finish\n\nChannel 1: Yep.\n\nChannel 0: out, and then we're gonna confirm how much your employer\n\nChannel 1: Okay.\n\nChannel 0: has exactly paid by\n\nChannel 1: Yep.\n\nChannel 0: the end\n\nChannel 1: Yep.\n\nChannel 0: of the year, and then we claim that roughly 6,000 and blah.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: And we\n\nChannel 1: Okay.\n\nChannel 0: claim\n\nChannel 1: So\n\nChannel 0: that\n\nChannel 1: we start okay. So the deposit at the moment is $40 because the\n\nChannel 0: correct.\n\nChannel 1: the hub the so everything's been transferred from Australian Super by the looks of it. Yep. So that's all in there. So I just wanted to put this $40 in. Okay.\n\nAnd then I've got all the forms that I've got to fill\n\nChannel 0: Yep.\n\nChannel 1: in for my employer to transfer super funds. I'll get that done by tomorrow.\n\nChannel 0: Perfect.\n\nChannel 1: So so if you can tell me how I can transfer 40, I'm happy to go by your\n\nChannel 0: Perfect.\n\nChannel 1: boss.\n\nChannel 0: Well, Maddie's gonna enter email to you. I mean, I\n\nChannel 1: Yep.\n\nChannel 0: I can do it too, but Maddie\n\nChannel 1: Yeah.\n\nChannel 0: said she'd she'd put that through to you for me.\n\nChannel 1: Yep.\n\nChannel 0: So it's just literally BPAY\n\nChannel 1: Yep.\n\nChannel 0: details, nice and easy, log in to your bank, send the money, and then it'll be done and done.\n\nChannel 1: Right. So it doesn't matter where it's going. Don't it wouldn't know where it's going by this\n\nChannel 0: Yeah.\n\nChannel 1: this account\n\nChannel 0: Yeah. The\n\nChannel 1: they're trying?\n\nChannel 0: the the reference yeah. So the biller code connects connects\n\nChannel 1: It's\n\nChannel 0: you\n\nChannel 1: to\n\nChannel 0: to your hub 24, and the reference number will connect to your connects to your account.\n\nChannel 1: yeah. Correct. And and it would know it's going to a non thinger. Is\n\nChannel 0: And\n\nChannel 1: that\n\nChannel 0: it goes it go it knows yeah. So that specific reference code is your account and specifically\n\nChannel 1: right?\n\nChannel 0: for a non concessional.\n\nChannel 1: No. Yeah. That's\n\nChannel 0: And\n\nChannel 1: that's what\n\nChannel 0: then\n\nChannel 1: I just wanna clarify. Yeah. Okay. That makes\n\nChannel 0: yes.\n\nChannel 1: sense to me\n\nChannel 0: Yeah.\n\nChannel 1: now. That's fine. Yeah. Okay.\n\nChannel 0: Yeah.\n\nChannel 1: And then\n\nChannel 0: Absolutely.\n\nChannel 1: one and once that's\n\nChannel 0: And then\n\nChannel 1: when and once that goes into the account, then then I can contact you to maybe you're saying that you guys would do the\n\nChannel 0: The claim.\n\nChannel 1: the claim. Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: The\n\nChannel 0: Yeah.\n\nChannel 1: the\n\nChannel 0: So\n\nChannel 1: lodge intend intend to claim.\n\nChannel 0: yeah. That yeah. Correct. So\n\nChannel 1: Log.\n\nChannel 0: I already have you in my calendar for a week after the financial year rolls\n\nChannel 1: Yep.\n\nChannel 0: to email you, call you, to touch base and basically get the last pay slip from yourself for the financial year. That'll tell me how much\n\nChannel 1: Yep.\n\nChannel 0: the big boss's pager\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: in\n\nChannel 1: So\n\nChannel 0: contributions\n\nChannel 1: that\n\nChannel 0: just\n\nChannel 1: hopefully\n\nChannel 0: so we\n\nChannel 1: would\n\nChannel 0: can get.\n\nChannel 1: yeah. Hopefully, I'll get the last payslip on the seventeenth of this month\n\nChannel 0: Perfect.\n\nChannel 1: because they usually pay in front. So, anyway, we'll find out. If not, it will be on wait until\n\nChannel 0: Yeah.\n\nChannel 1: the seventeenth of the the following month, which you have to call me when I'll be in LA. So that's fine.\n\nChannel 0: Right. Oh, hey. No. That that should be okay. Yep.\n\nChannel 1: Yeah. Okay.\n\nChannel 0: Okay.\n\nChannel 1: I know it's\n\nChannel 0: Sorry.\n\nChannel 1: our our wife will manage to come through and I'll get that $40 sore death. That's the main thing. And\n\nChannel 0: Yeah.\n\nChannel 1: also\n\nChannel 0: And\n\nChannel 1: and\n\nChannel 0: just flick\n\nChannel 1: don't worry\n\nChannel 0: me an email\n\nChannel 1: about\n\nChannel 0: when\n\nChannel 1: this.\n\nChannel 0: you've paid it, and I'll\n\nChannel 1: Sorry?\n\nChannel 0: keep an eye on it. Just flick me an email when you've paid it, and I'll keep an eye on your account.\n\nChannel 1: Yeah. Yeah. Yeah. We'll guide through guide through next hop in the app. You sent it to me?\n\nChannel 0: It should be with you real soon.\n\nChannel 1: Alright. Thank you.\n\nChannel 0: No. Not a problem at home, Peter.\n\nChannel 1: Cheers.\n\nChannel 0: My pleasure.\n\nChannel 1: Bye bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hello, my love?","start":0.88,"end":2.02,"sentiment":"neutral","sentiment_score":0.1193246990442276}],"sentiment":"neutral","sentiment_score":0.1193246990442276,"channel":0,"num_words":3,"start":0.88,"end":2.02},{"sentences":[{"text":"Hi, girl.","start":2.3999999,"end":3.22,"sentiment":"neutral","sentiment_score":0.05012200400233269},{"text":"I just have Peter Quinn on the other line.","start":3.52,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.018902626716428332},{"text":"He's just wanting","start":6.3199997,"end":7.12,"sentiment":"neutral","sentiment_score":0.0027370547565321126}],"sentiment":"neutral","sentiment_score":0.019898486623008336,"channel":1,"num_words":14,"start":2.3999999,"end":7.12},{"sentences":[{"text":"Yeah.","start":7.04,"end":7.54,"sentiment":"neutral","sentiment_score":0.006269085220992565}],"sentiment":"neutral","sentiment_score":0.006269085220992565,"channel":0,"num_words":1,"start":7.04,"end":7.54},{"sentences":[{"text":"to make these non concessional contributions.","start":7.12,"end":9.46,"sentiment":"neutral","sentiment_score":0.016788636799901724},{"text":"I'm gonna send him through the BPAY and the EPOS details.","start":9.679999,"end":14.434999,"sentiment":"neutral","sentiment_score":0.011739144440401684},{"text":"But he just","start":14.575,"end":15.134999,"sentiment":"neutral","sentiment_score":-0.011848237986365954}],"sentiment":"neutral","sentiment_score":0.00971588478423655,"channel":1,"num_words":20,"start":7.12,"end":15.134999},{"sentences":[{"text":"Yes.","start":15.085,"end":15.585,"sentiment":"neutral","sentiment_score":-0.021417628973722454}],"sentiment":"neutral","sentiment_score":-0.021417628973722454,"channel":0,"num_words":1,"start":15.085,"end":15.585},{"sentences":[{"text":"had a question about another contribution or, like, he's he's a little bit confused about something, which is making me a little bit confused and just asked if he could he originally asked if he could speak to you, but I tried to figure it out.","start":15.134999,"end":28.095,"sentiment":"neutral","sentiment_score":-0.09506142374290072},{"text":"But","start":28.095,"end":28.335,"sentiment":"neutral","sentiment_score":-0.048859432339668274}],"sentiment":"neutral","sentiment_score":-0.09407840264921492,"channel":1,"num_words":47,"start":15.134999,"end":28.335},{"sentences":[{"text":"No.","start":28.300001,"end":28.54,"sentiment":"neutral","sentiment_score":-0.05699032172560692}],"sentiment":"neutral","sentiment_score":-0.05699032172560692,"channel":0,"num_words":1,"start":28.300001,"end":28.54},{"sentences":[{"text":"if","start":28.335,"end":28.575,"sentiment":"neutral","sentiment_score":-0.02494928613305092}],"sentiment":"neutral","sentiment_score":-0.02494928613305092,"channel":1,"num_words":1,"start":28.335,"end":28.575},{"sentences":[{"text":"That's","start":28.54,"end":29.04,"sentiment":"neutral","sentiment_score":-0.03601137548685074}],"sentiment":"neutral","sentiment_score":-0.03601137548685074,"channel":0,"num_words":1,"start":28.54,"end":29.04},{"sentences":[{"text":"you a moment to speak to him real","start":28.575,"end":30.76,"sentiment":"neutral","sentiment_score":-0.029283242067322135}],"sentiment":"neutral","sentiment_score":-0.029283242067322135,"channel":1,"num_words":8,"start":28.575,"end":30.76},{"sentences":[{"text":"yeah.","start":31.34,"end":31.740002,"sentiment":"neutral","sentiment_score":-0.00972981471568346},{"text":"Absolutely.","start":31.740002,"end":32.24,"sentiment":"neutral","sentiment_score":0.16032031178474426},{"text":"I'm popping through, and I'll have a chat, and I 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thing.","start":299.575,"end":300.635,"sentiment":"neutral","sentiment_score":-0.0394208962097764},{"text":"And","start":300.935,"end":301.255,"sentiment":"neutral","sentiment_score":0.019202232360839844}],"sentiment":"neutral","sentiment_score":-0.14615257997065784,"channel":1,"num_words":20,"start":296.535,"end":301.255},{"sentences":[{"text":"Yeah.","start":301.245,"end":301.485,"sentiment":"neutral","sentiment_score":0.02239266410470009}],"sentiment":"neutral","sentiment_score":0.02239266410470009,"channel":0,"num_words":1,"start":301.245,"end":301.485},{"sentences":[{"text":"also","start":301.255,"end":301.495,"sentiment":"neutral","sentiment_score":0.027102800086140633}],"sentiment":"neutral","sentiment_score":0.027102800086140633,"channel":1,"num_words":1,"start":301.255,"end":301.495},{"sentences":[{"text":"And","start":301.485,"end":301.645,"sentiment":"neutral","sentiment_score":0.02744881808757782}],"sentiment":"neutral","sentiment_score":0.02744881808757782,"channel":0,"num_words":1,"start":301.485,"end":301.645},{"sentences":[{"text":"and","start":301.575,"end":301.815,"sentiment":"neutral","sentiment_score":0.02774624712765217}],"sentiment":"neutral","sentiment_score":0.02774624712765217,"channel":1,"num_words":1,"start":301.575,"end":301.815},{"sentences":[{"text":"just flick","start":301.645,"end":302.045,"sentiment":"neutral","sentiment_score":0.050840506330132484}],"sentiment":"neutral","sentiment_score":0.050840506330132484,"channel":0,"num_words":2,"start":301.645,"end":302.045},{"sentences":[{"text":"don't worry","start":301.815,"end":302.295,"sentiment":"neutral","sentiment_score":0.03394528292119503}],"sentiment":"neutral","sentiment_score":0.03394528292119503,"channel":1,"num_words":2,"start":301.815,"end":302.295},{"sentences":[{"text":"me an email","start":302.045,"end":302.605,"sentiment":"neutral","sentiment_score":0.028034336864948273}],"sentiment":"neutral","sentiment_score":0.028034336864948273,"channel":0,"num_words":3,"start":302.045,"end":302.605},{"sentences":[{"text":"about","start":302.295,"end":302.615,"sentiment":"neutral","sentiment_score":0.016425002366304398}],"sentiment":"neutral","sentiment_score":0.016425002366304398,"channel":1,"num_words":1,"start":302.295,"end":302.615},{"sentences":[{"text":"when","start":302.605,"end":302.76498,"sentiment":"neutral","sentiment_score":0.008379526436328888}],"sentiment":"neutral","sentiment_score":0.008379526436328888,"channel":0,"num_words":1,"start":302.605,"end":302.76498},{"sentences":[{"text":"this.","start":302.615,"end":303.115,"sentiment":"neutral","sentiment_score":0.03005915135145187}],"sentiment":"neutral","sentiment_score":0.03005915135145187,"channel":1,"num_words":1,"start":302.615,"end":303.115},{"sentences":[{"text":"you've paid it, and I'll","start":302.76498,"end":304.125,"sentiment":"neutral","sentiment_score":0.021078630909323694}],"sentiment":"neutral","sentiment_score":0.021078630909323694,"channel":0,"num_words":5,"start":302.76498,"end":304.125},{"sentences":[{"text":"Sorry?","start":303.975,"end":304.475,"sentiment":"neutral","sentiment_score":0.021403158083558083}],"sentiment":"neutral","sentiment_score":0.021403158083558083,"channel":1,"num_words":1,"start":303.975,"end":304.475},{"sentences":[{"text":"keep an eye on it.","start":304.125,"end":305.26498,"sentiment":"neutral","sentiment_score":0.03763730376958847},{"text":"Just flick me an email when you've paid it, and I'll keep an eye on your account.","start":305.565,"end":308.785,"sentiment":"neutral","sentiment_score":0.05755760126254138}],"sentiment":"neutral","sentiment_score":0.0530302609232339,"channel":0,"num_words":22,"start":304.125,"end":308.785},{"sentences":[{"text":"Yeah.","start":308.91,"end":309.15,"sentiment":"neutral","sentiment_score":0.06293070316314697},{"text":"Yeah.","start":309.15,"end":309.22998,"sentiment":"neutral","sentiment_score":0.07334664463996887},{"text":"Yeah.","start":309.22998,"end":309.47,"sentiment":"neutral","sentiment_score":0.0993594080209732},{"text":"We'll guide through guide through next hop in the app.","start":309.47,"end":312.34998,"sentiment":"neutral","sentiment_score":0.13551294282078744},{"text":"You sent it to me?","start":312.34998,"end":313.49,"sentiment":"neutral","sentiment_score":0.11458649188280105}],"sentiment":"neutral","sentiment_score":0.1202054801914427,"channel":1,"num_words":18,"start":308.91,"end":313.49},{"sentences":[{"text":"It should be with you real soon.","start":314.9,"end":316.76,"sentiment":"neutral","sentiment_score":0.13564658910036087}],"sentiment":"neutral","sentiment_score":0.13564658910036087,"channel":0,"num_words":7,"start":314.9,"end":316.76},{"sentences":[{"text":"Alright.","start":317.03894,"end":317.35895,"sentiment":"neutral","sentiment_score":0.2825886011123657},{"text":"Thank you.","start":317.35895,"end":318.09894,"sentiment":"positive","sentiment_score":0.5072712451219559}],"sentiment":"positive","sentiment_score":0.43237703045209247,"channel":1,"num_words":3,"start":317.03894,"end":318.09894},{"sentences":[{"text":"No.","start":319.13998,"end":319.46,"sentiment":"neutral","sentiment_score":0.3230865001678467},{"text":"Not a problem at home, Peter.","start":319.46,"end":320.98,"sentiment":"positive","sentiment_score":0.4303361276785533}],"sentiment":"positive","sentiment_score":0.4150147523198809,"channel":0,"num_words":7,"start":319.13998,"end":320.98},{"sentences":[{"text":"Cheers.","start":320.87894,"end":321.37894,"sentiment":"positive","sentiment_score":0.6114524006843567}],"sentiment":"positive","sentiment_score":0.6114524006843567,"channel":1,"num_words":1,"start":320.87894,"end":321.37894},{"sentences":[{"text":"My pleasure.","start":320.98,"end":321.72,"sentiment":"positive","sentiment_score":0.4536266028881073}],"sentiment":"positive","sentiment_score":0.4536266028881073,"channel":0,"num_words":2,"start":320.98,"end":321.72},{"sentences":[{"text":"Bye bye.","start":321.99893,"end":322.65894,"sentiment":"neutral","sentiment_score":0.0809376873075962}],"sentiment":"neutral","sentiment_score":0.0809376873075962,"channel":1,"num_words":2,"start":321.99893,"end":322.65894},{"sentences":[{"text":"Bye.","start":323.94,"end":324.44,"sentiment":"neutral","sentiment_score":-0.07841692864894867}],"sentiment":"neutral","sentiment_score":-0.07841692864894867,"channel":0,"num_words":1,"start":323.94,"end":324.44}]},"summary":{"result":"success","short":"The customer, Peter Quinn, is calling to make a non 235ional contribution and is confused about a previous contribution. The agent, Beautiful, is assisting him with filling out the necessary forms online and clarifies the deposit amount. The agent also assists Peter in transferring funds and confirms the last pay slip date."},"intents":{"segments":[{"text":"to make these non concessional contributions. I'm gonna send him through the BPAY and the EPOS details. But he just Yes.","start_word":18,"end_word":38,"intents":[{"intent":"Make contributions","confidence_score":0.69670916}]},{"text":"to make these non concessional contributions. I'm gonna send him through the BPAY and the EPOS details. But he just Yes. had a question about another contribution or, like, he's he's a little bit confused about something, which is making me a little bit confused and just asked if he could he originally asked if he could speak to you, but I tried to figure it out. But No.","start_word":18,"end_word":86,"intents":[{"intent":"Discuss contribution","confidence_score":0.0026405763}]},{"text":"Just let him know again that I'll email him through the the details to make the contribution. That's cool.","start_word":119,"end_word":137,"intents":[{"intent":"Email details","confidence_score":0.019446624}]},{"text":"We're So not worried what about we that now. yeah. What we were gonna do is we're gonna collect so once we submit that, we're gonna let the end of the year ride and finish Yep. out, and then we're gonna confirm how much your employer Okay. has exactly paid by Yep. the end Yep. of the year, and then we claim that roughly 6,000 and blah. Yeah. Yeah.","start_word":409,"end_word":477,"intents":[{"intent":"Confirm understanding","confidence_score":0.0017478795}]},{"text":"What we were gonna do is we're gonna collect so once we submit that, we're gonna let the end of the year ride and finish Yep. out, and then we're gonna confirm how much your employer Okay. has exactly paid by Yep. the end Yep. of the year, and then we claim that roughly 6,000 and blah. Yeah.","start_word":419,"end_word":476,"intents":[{"intent":"Provide declaration","confidence_score":0.00003159743}]},{"text":"So the deposit at the moment is $40 because the correct. the hub the so everything's been transferred from Australian Super by the looks of it. Yep.","start_word":487,"end_word":513,"intents":[{"intent":"Confirm deposit amount","confidence_score":0.010270708}]},{"text":"So the deposit at the moment is $40 because the correct. the hub the so everything's been transferred from Australian Super by the looks of it. Yep. So that's all in there. So I just wanted to put this $40 in. Okay.","start_word":487,"end_word":528,"intents":[{"intent":"Confirm payment","confidence_score":0.30534476}]},{"text":"And then I've got all the forms that I've got to fill Yep. in for my employer to transfer super funds. I'll get that done by tomorrow. Perfect.","start_word":529,"end_word":556,"intents":[{"intent":"Transfer super funds","confidence_score":0.022900905}]},{"text":"So it's just literally BPAY Yep. details, nice and easy, log in to your bank, send the money, and then it'll be done and done. Right.","start_word":607,"end_word":632,"intents":[{"intent":"Provide confirmation","confidence_score":0.0010955847}]},{"text":"So that specific reference code is your account and specifically right? for a non concessional.","start_word":708,"end_word":722,"intents":[{"intent":"Clarify account code","confidence_score":0.010858484}]},{"text":"the claim.","start_word":784,"end_word":785,"intents":[{"intent":"Confirm claim","confidence_score":0.07044073}]},{"text":"I already have you in my calendar for a week after the financial year rolls Yep. to email you, call you, to touch base and basically get the last pay slip from yourself for the financial year. That'll tell me how much Yep. the big boss's pager Yeah. Yeah. in So contributions that just hopefully so we would can get. yeah. Hopefully, I'll get the last payslip on the seventeenth of this month Perfect.","start_word":803,"end_word":876,"intents":[{"intent":"Request pay slip","confidence_score":0.206563}]},{"text":"That'll tell me how much Yep. the big boss's pager Yeah. Yeah. in So contributions that just hopefully so we would can get. yeah. Hopefully, I'll get the last payslip on the seventeenth of this month Perfect.","start_word":840,"end_word":876,"intents":[{"intent":"Confirm payment","confidence_score":0.022726191}]}]},"sentiments":{"segments":[{"text":"Hello, my love? Hi, girl. I just have Peter Quinn on the other line. He's just wanting Yeah. to make these non concessional contributions. I'm gonna send him through the BPAY and the EPOS details. But he just Yes. had a question about another contribution or, like, he's he's a little bit confused about something, which is making me a little bit confused and just asked if he could he originally asked if he could speak to you, but I tried to figure it out. But No. if That's you a moment to speak to him real yeah. Absolutely. I'm popping through, and I'll have a chat, and I will quick. remember Beautiful. what I'm doing with him. Yeah. Just let him know again that I'll email him through the the details to make the contribution.","start_word":0,"end_word":135,"sentiment":"neutral","sentiment_score":0.012688311748206615},{"text":"That's cool.","start_word":136,"end_word":137,"sentiment":"positive","sentiment_score":0.5401418209075928},{"text":"Alright. Pop him through, my love.","start_word":138,"end_word":143,"sentiment":"neutral","sentiment_score":0.3196251392364502},{"text":"Beautiful.","start_word":144,"end_word":144,"sentiment":"positive","sentiment_score":0.5039340257644653},{"text":"You've got him in 03/21. Hi, Peter. How are you? How you going?","start_word":145,"end_word":157,"sentiment":"neutral","sentiment_score":0.17026066780090332},{"text":"Good. Thank you.","start_word":158,"end_word":160,"sentiment":"positive","sentiment_score":0.4018336236476898},{"text":"How can I assist? I heard you're sitting back with your feet up on the lounge again watching TV. Oh, I so wish I was. So I've been out meeting with a a client face to face this morning, and Alright. and I've been in and out out of office a few times. But So you're saying you're saying you're making money? I am today. I am. No. There you go. Okay. I'm trying to follow your statement of advice and to deposit that $40 we were saying Yes. that Yep. I went on the online, the hub 24, like most supers, so I can just do it online. Go bang bang bang is done. But I cannot find it forever on this bloody hub 24. So Yeah. hence, I'm saying, well, that's hence why I was ringing. How do you do it online? But it sounds like I can't. I gotta do it from a direct deposit or something. You we can do it online, but it's okay. The direct deposit makes it a little bit easier, so we Okay.","start_word":161,"end_word":341,"sentiment":"neutral","sentiment_score":-0.0316133014857769},{"text":"can just do it that way. Oh, congrats.","start_word":342,"end_word":349,"sentiment":"positive","sentiment_score":0.5794798135757446},{"text":"You can find online because I can't find it anywhere online. I can do it. I've been doing it for a few years then. And then then you have that $40. Now I do remember reading, you also wanted me to deposit 6470<unk>, and I can't find that on the statement of advice anymore. How is that No. gone? We're So not worried what about we that now. yeah. What we were gonna do is we're gonna collect so once we submit that, we're gonna let the end of the year ride and finish Yep. out, and then we're gonna confirm how much your employer Okay. has exactly paid by Yep. the end Yep. of the year, and then we claim that roughly 6,000 and blah. Yeah. Yeah. And we Okay. claim So that we start okay. So the deposit at the moment is $40 because the correct. the hub the so everything's been transferred from Australian Super by the looks of it. Yep. So that's all in there. So I just wanted to put this $40 in. Okay. And then I've got all the forms that I've got to fill Yep. in for my employer to transfer super funds. I'll get that done by tomorrow.","start_word":350,"end_word":557,"sentiment":"neutral","sentiment_score":0.08801192790269852},{"text":"Perfect. So so if you can tell me how I can transfer 40, I'm happy to go by your Perfect.","start_word":557,"end_word":577,"sentiment":"positive","sentiment_score":0.5057360529899597},{"text":"boss. Well, Maddie's gonna enter email to you. I mean, I Yep. I can do it too, but Maddie Yeah. said she'd she'd put that through to you for me. Yep. So it's just literally BPAY Yep. details, nice and easy, log in to your bank, send the money, and then it'll be done and done. Right. So it doesn't matter where it's going. Don't it wouldn't know where it's going by this Yeah. this account Yeah. The they're trying? the the reference yeah. So the biller code connects connects It's you to to your hub 24, and the reference number will connect to your connects to your account. yeah. Correct. And and it would know it's going to a non thinger. Is And that it goes it go it knows yeah. So that specific reference code is your account and specifically right? for a non concessional. No. Yeah. That's And that's what then I just wanna clarify. Yeah. Okay. That makes yes. sense to me Yeah. now. That's fine. Yeah. Okay. Yeah. And then Absolutely. one and once that's And then when and once that goes into the account, then then I can contact you to maybe you're saying that you guys would do the The claim. the claim. Yeah. Yeah. The Yeah. the So lodge intend intend to claim. yeah. That yeah. Correct. So Log. I already have you in my calendar for a week after the financial year rolls Yep. to email you, call you, to touch base and basically get the last pay slip from yourself for the financial year. That'll tell me how much Yep. the big boss's pager Yeah. Yeah. in So contributions that just hopefully so we would can get. yeah. Hopefully, I'll get the last payslip on the seventeenth of this month Perfect. because they usually pay in front. So, anyway, we'll find out. If not, it will be on wait until Yeah. the seventeenth of the the following month, which you have to call me when I'll be in LA. So that's fine. Right. Oh, hey. No. That that should be okay. Yep. Yeah. Okay. Okay. I know it's Sorry. our our wife will manage to come through and I'll get that $40 sore death. That's the main thing. And Yeah. also And and just flick don't worry me an email about when this. you've paid it, and I'll Sorry? keep an eye on it. Just flick me an email when you've paid it, and I'll keep an eye on your account. Yeah. Yeah. Yeah. We'll guide through guide through next hop in the app. You sent it to me? It should be with you real soon. Alright.","start_word":577,"end_word":1022,"sentiment":"neutral","sentiment_score":0.05752198778994949},{"text":"Thank you.","start_word":1023,"end_word":1024,"sentiment":"positive","sentiment_score":0.4896513819694519},{"text":"No.","start_word":1025,"end_word":1025,"sentiment":"neutral","sentiment_score":0.3230865001678467},{"text":"Not a problem at home, Peter. Cheers. My pleasure.","start_word":1026,"end_word":1034,"sentiment":"positive","sentiment_score":0.5064393281936646},{"text":"Bye bye. Bye.","start_word":1035,"end_word":1037,"sentiment":"neutral","sentiment_score":0.07731696218252182}],"average":{"sentiment":"neutral","sentiment_score":0.0676009513236381}}}}