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Do you have a couple of minutes for me? Yep. That's all that's all good. It should literally only take a couple of minutes. But before I do go any further, just per usual, just need to let you know that our calls are being recorded for quality and coaching purposes. Is that okay? Yep. Beautiful. And just to confirm I'm speaking with the right person, just for security purposes, could I please get you to confirm your full name, date of birth, and address, please? Yep. Beautiful. Now like I said, it is a pretty quick one. We have heard back from one part in regards to the insurances that we were applying for. And they have come back and said that they have obtained some reports from your doctor who that's a little bit different to what we originally thought. It had a little bit of different information to what we originally thought when we applied. So, essentially, the the medical reports from the doctor, does say that currently, you are drinking every now and then. Not obviously a lot, but, that you are having alcohol every now and then. Yeah. So that's what I was really confused about. Yeah. Yeah. And I'm glad that you say that because I was like, I know we've gone over this, and we have the insurances. And then when I got the, the callback from one path to say that they obtained these medical reports, I was like, oh, okay. That's fine if that's the case, but, obviously, that changes things. Okay. Yes. Yeah. Because I had here last time we spoke, which is obviously a little while ago, it was at least five and a half years. So that matches exactly what you were telling me right now. Okay. Yes. Correct. Exactly. So okay. So that changes things. So what I will do because, basically, on what those medical reports says, I was like, okay. Well, I can't get you the cover. Good thing is what you are telling me. So what we basically need to do now now is I will go back through the underwriter and say that that information is not correct. Now I will see if I can find out because sometimes they they don't give me all the information because yeah. Mhmm. Yeah. Yeah. Yep. Yep. Okay. Yes. And that was your That was ridiculous. Yeah. Yeah. Doing this doing the best thing can help, which is fantastic. Okay. You know what? At the end of the day, you'll probably benefit for it. You know? You'll you know? That's good. That's good. Okay. Which is great. I'm I'm glad I spoke to you. Okay. So that was the GP that you had that conversation with. Yeah? Yeah. Mhmm. Mhmm. Yes. Yes. Yes. Yes. I knew about that. Yes. Yes. Mhmm. Mhmm. Yep. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Yes. Yep. Mhmm. Okay. Okay. Yeah. Yeah. Yeah. Not a diagnosis. Just a bit of sickness. Yeah. Yeah. That's not that old. Don't we all? Yeah. Yeah. Okay. Well, what I'm going to do is I am going to go back to one path and Yes. Yes. And Yep. Yep. Beautiful. Okay. I'll go back to OnePath to see what we can do, and I'm hoping we can just get a statement or something that you signed to just declare that, obviously, that's the case, and then we can move forward. So I will go back to OnePath and see what they say and try to push this further because that's very annoying or yeah. Yeah. Yeah. Where did you get out from? Or is that another person? Yeah. Okay. Well, that's great. That's great. Leave her with me. No worries. Yeah. Well, I'm trying to see if I can sort it out soon. So on a personal note as well, I do wanna let you know that I'm actually going on a maternity leave at the end of next week. Thank you very much. So I'll feel your pain soon about kids running around. Sorry. I will try my best to get this sorted before I go. If I can't, I will let you I'll send you an email regardless and saying where things are after. Now my my colleague, Jenna, will be taking over from me while I am away. So I will be away for about twelve months. And in that in that email, I will also include her direct contact details. I'll brief her on everything, and hand over, as well if I can't get one path to sort it out before I go so that she's fully briefed on everything we've discussed and that she'll continue to push with one path and the GP and try to get this sorted for you as soon as possible. Yep. No. Yes. So having a little girl. So thank you so much. Yeah. Yeah. Keeps you busy. Yeah. You too. We'll speak soon. Alright. 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Caleb. It's Veronica from Oakview Financial. How are you? Good. Thanks.\n\nI had you booked in. It is really quick today. Just a bit of an update on your insurances. Do you have a couple of minutes for me? Yep.\n\nThat's all that's all good. It should literally only take a couple of minutes. But before I do go any further, just per usual, just need to let you know that our calls are being recorded for quality and coaching purposes. Is that okay? Yep.\n\nBeautiful. And just to confirm I'm speaking with the right person, just for security purposes, could I please get you to confirm your full name, date of birth, and address, please? Yep. Beautiful. Now like I said, it is a pretty quick one.\n\nWe have heard back from one part in regards to the insurances that we were applying for. And they have come back and said that they have obtained some reports from your doctor who that's a little bit different to what we originally thought. It had a little bit of different information to what we originally thought when we applied. So, essentially, the the medical reports from the doctor, does say that currently, you are drinking every now and then. Not obviously a lot, but, that you are having alcohol every now and then.\n\nYeah. So that's what I was really confused about. Yeah. Yeah. And I'm glad that you say that because I was like, I know we've gone over this, and we have the insurances.\n\nAnd then when I got the, the callback from one path to say that they obtained these medical reports, I was like, oh, okay. That's fine if that's the case, but, obviously, that changes things. Okay. Yes. Yeah.\n\nBecause I had here last time we spoke, which is obviously a little while ago, it was at least five and a half years. So that matches exactly what you were telling me right now. Okay. Yes. Correct.\n\nExactly. So okay. So that changes things. So what I will do because, basically, on what those medical reports says, I was like, okay. Well, I can't get you the cover.\n\nGood thing is what you are telling me. So what we basically need to do now now is I will go back through the underwriter and say that that information is not correct. Now I will see if I can find out because sometimes they they don't give me all the information because yeah. Mhmm. Yeah.\n\nYeah. Yep. Yep. Okay. Yes.\n\nAnd that was your That was ridiculous. Yeah. Yeah. Doing this doing the best thing can help, which is fantastic. Okay.\n\nYou know what? At the end of the day, you'll probably benefit for it. You know? You'll you know? That's good.\n\nThat's good. Okay. Which is great. I'm I'm glad I spoke to you. Okay.\n\nSo that was the GP that you had that conversation with. Yeah? Yeah. Mhmm. Mhmm.\n\nYes. Yes. Yes. Yes. I knew about that.\n\nYes. Yes. Mhmm. Mhmm. Yep.\n\nMhmm. Mhmm. Mhmm. Mhmm. Mhmm.\n\nMhmm. Yes. Yep. Mhmm. Okay.\n\nOkay. Yeah. Yeah. Yeah. Not a diagnosis.\n\nJust a bit of sickness. Yeah. Yeah. That's not that old. Don't we all?\n\nYeah. Yeah. Okay. Well, what I'm going to do is I am going to go back to one path and Yes. Yes.\n\nAnd Yep. Yep. Beautiful. Okay. I'll go back to OnePath to see what we can do, and I'm hoping we can just get a statement or something that you signed to just declare that, obviously, that's the case, and then we can move forward.\n\nSo I will go back to OnePath and see what they say and try to push this further because that's very annoying or yeah. Yeah. Yeah. Where did you get out from? Or is that another person?\n\nYeah. Okay. Well, that's great. That's great. Leave her with me.\n\nNo worries. Yeah. Well, I'm trying to see if I can sort it out soon. So on a personal note as well, I do wanna let you know that I'm actually going on a maternity leave at the end of next week. Thank you very much.\n\nSo I'll feel your pain soon about kids running around. Sorry. I will try my best to get this sorted before I go. If I can't, I will let you I'll send you an email regardless and saying where things are after. Now my my colleague, Jenna, will be taking over from me while I am away.\n\nSo I will be away for about twelve months. And in that in that email, I will also include her direct contact details. I'll brief her on everything, and hand over, as well if I can't get one path to sort it out before I go so that she's fully briefed on everything we've discussed and that she'll continue to push with one path and the GP and try to get this sorted for you as soon as possible. Yep. No.\n\nYes. So having a little girl. So thank you so much. Yeah. Yeah.\n\nKeeps you busy. Yeah. You too. We'll speak soon. Alright.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hi, Caleb.","start":2.56,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.15982894599437714},{"text":"It's Veronica from Oakview Financial.","start":3.1999998,"end":5.06,"sentiment":"neutral","sentiment_score":0.1708820253610611},{"text":"How are you?","start":5.12,"end":5.94,"sentiment":"neutral","sentiment_score":0.20462378362814584},{"text":"Good.","start":8.0,"end":8.5,"sentiment":"positive","sentiment_score":0.6527777314186096},{"text":"Thanks.","start":8.559999,"end":9.059999,"sentiment":"positive","sentiment_score":0.6862058639526367}],"sentiment":"neutral","sentiment_score":0.2605769137541453,"num_words":12,"start":2.56,"end":9.059999},{"sentences":[{"text":"I had you booked in.","start":9.599999,"end":10.88,"sentiment":"positive","sentiment_score":0.46857755780220034},{"text":"It is really quick today.","start":10.88,"end":12.16,"sentiment":"positive","sentiment_score":0.668958866596222},{"text":"Just a bit of an 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please?","start":41.845,"end":49.945,"sentiment":"neutral","sentiment_score":0.07718640056749185},{"text":"Yep.","start":61.28,"end":61.679996,"sentiment":"neutral","sentiment_score":0.13069359958171844},{"text":"Beautiful.","start":61.679996,"end":62.179996,"sentiment":"neutral","sentiment_score":0.3167990446090698},{"text":"Now like I said, it is a pretty quick one.","start":62.96,"end":65.04,"sentiment":"neutral","sentiment_score":0.04384259209036827}],"sentiment":"neutral","sentiment_score":0.08339070935928544,"num_words":43,"start":40.78,"end":65.04},{"sentences":[{"text":"We have heard back from one part in regards to the insurances that we were applying for.","start":65.04,"end":71.215,"sentiment":"neutral","sentiment_score":-0.0354457757271388},{"text":"And they have come back and said that they have obtained some reports from your doctor who that's a little bit different to what we originally thought.","start":73.195,"end":86.27,"sentiment":"neutral","sentiment_score":-0.12314228547943963},{"text":"It had a little bit of different information to what we originally thought when we applied.","start":89.13,"end":94.67,"sentiment":"neutral","sentiment_score":-0.1233482607640326},{"text":"So, essentially, the the medical reports from the doctor, does say that currently, you are drinking every now and then.","start":95.305,"end":104.125,"sentiment":"neutral","sentiment_score":-0.1486732553690672},{"text":"Not obviously a lot, but, that you are having alcohol every now and then.","start":104.424995,"end":109.41,"sentiment":"neutral","sentiment_score":-0.19969037494489125}],"sentiment":"neutral","sentiment_score":-0.12415023855468695,"num_words":94,"start":65.04,"end":109.41},{"sentences":[{"text":"Yeah.","start":121.41,"end":121.89,"sentiment":"neutral","sentiment_score":-0.13253435492515564},{"text":"So that's what I was really confused about.","start":121.89,"end":124.305,"sentiment":"neutral","sentiment_score":-0.1703286822885275},{"text":"Yeah.","start":126.865,"end":127.365,"sentiment":"neutral","sentiment_score":-0.09123291075229643},{"text":"Yeah.","start":140.59999,"end":140.84,"sentiment":"neutral","sentiment_score":-0.1285442411899567},{"text":"And I'm glad that you say that because I was like, I know we've gone over this, and we have the insurances.","start":140.84,"end":146.06,"sentiment":"neutral","sentiment_score":0.16048159970986572}],"sentiment":"neutral","sentiment_score":0.05501982510428537,"num_words":33,"start":121.41,"end":146.06},{"sentences":[{"text":"And then when I got the, the callback from one path to say that they obtained these medical reports, I was like, oh, okay.","start":146.2,"end":155.45499,"sentiment":"neutral","sentiment_score":-0.1019713836722076},{"text":"That's fine if that's the case, but, obviously, that changes 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okay.","start":184.66,"end":189.105,"sentiment":"neutral","sentiment_score":-0.16861730375710657},{"text":"Well, I can't get you the cover.","start":189.105,"end":190.64499,"sentiment":"neutral","sentiment_score":-0.2795522042683193}],"sentiment":"neutral","sentiment_score":-0.16931841216020047,"num_words":31,"start":181.62,"end":190.64499},{"sentences":[{"text":"Good thing is what you are telling me.","start":190.94499,"end":192.545,"sentiment":"neutral","sentiment_score":-0.08844024688005447},{"text":"So what we basically need to do now now is I will go back through the underwriter and say that that information is not correct.","start":192.545,"end":202.54999,"sentiment":"neutral","sentiment_score":-0.27438889801502225},{"text":"Now I will see if I can find out because sometimes they they don't give me all the information because 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that was your That was ridiculous.","start":261.2,"end":263.86,"sentiment":"neutral","sentiment_score":-0.21567835871662414},{"text":"Yeah.","start":265.44,"end":265.94,"sentiment":"neutral","sentiment_score":-0.07441569864749908},{"text":"Yeah.","start":269.68,"end":270.18,"sentiment":"neutral","sentiment_score":-0.08004382252693176},{"text":"Doing this doing the best thing can help, which is fantastic.","start":272.255,"end":275.395,"sentiment":"neutral","sentiment_score":0.2940506179901687},{"text":"Okay.","start":276.095,"end":276.595,"sentiment":"neutral","sentiment_score":0.09355022013187408}],"sentiment":"neutral","sentiment_score":0.07923328503966331,"num_words":21,"start":261.2,"end":276.595},{"sentences":[{"text":"You know what?","start":283.85,"end":284.49002,"sentiment":"neutral","sentiment_score":0.020807155097524323},{"text":"At the end of the day, you'll probably benefit for 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a diagnosis.","start":405.79,"end":406.61,"sentiment":"neutral","sentiment_score":-0.20413042108217874}],"sentiment":"neutral","sentiment_score":-0.06448801713330406,"num_words":7,"start":382.07,"end":406.61},{"sentences":[{"text":"Just a bit of sickness.","start":407.23,"end":408.61,"sentiment":"neutral","sentiment_score":-0.08962169215083123},{"text":"Yeah.","start":408.75,"end":409.25,"sentiment":"neutral","sentiment_score":-0.09050309658050536},{"text":"Yeah.","start":410.11,"end":410.61,"sentiment":"neutral","sentiment_score":-0.050895217806100845},{"text":"That's not that old.","start":411.745,"end":413.04498,"sentiment":"neutral","sentiment_score":-0.16364402323961258},{"text":"Don't we all?","start":416.305,"end":417.285,"sentiment":"neutral","sentiment_score":-0.10695694138606389}],"sentiment":"neutral","sentiment_score":-0.1117824065898146,"num_words":14,"start":407.23,"end":417.285},{"sentences":[{"text":"Yeah.","start":418.865,"end":419.365,"sentiment":"neutral","sentiment_score":-0.06444915384054184},{"text":"Yeah.","start":422.465,"end":422.965,"sentiment":"neutral","sentiment_score":-0.039669618010520935},{"text":"Okay.","start":423.10498,"end":423.585,"sentiment":"neutral","sentiment_score":-0.025210166350007057},{"text":"Well, what I'm going to do is I am going to go back to one path and Yes.","start":423.585,"end":429.52002,"sentiment":"neutral","sentiment_score":-0.008947492266694704},{"text":"Yes.","start":433.58002,"end":434.08002,"sentiment":"neutral","sentiment_score":-0.14349690079689026}],"sentiment":"neutral","sentiment_score":-0.01972184999083931,"num_words":22,"start":418.865,"end":434.08002},{"sentences":[{"text":"And 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yeah.","start":451.505,"end":462.44,"sentiment":"neutral","sentiment_score":-0.10601350686435278},{"text":"Yeah.","start":466.09998,"end":466.59998,"sentiment":"neutral","sentiment_score":-0.2045523226261139},{"text":"Yeah.","start":468.02,"end":468.52,"sentiment":"neutral","sentiment_score":-0.14237454533576965},{"text":"Where did you get out from?","start":469.975,"end":471.435,"sentiment":"neutral","sentiment_score":-0.16177047044038773},{"text":"Or is that another person?","start":471.975,"end":473.515,"sentiment":"neutral","sentiment_score":-0.23078248798847198}],"sentiment":"neutral","sentiment_score":-0.1355617917646226,"num_words":37,"start":451.505,"end":473.515},{"sentences":[{"text":"Yeah.","start":477.815,"end":478.315,"sentiment":"neutral","sentiment_score":0.008980821818113327},{"text":"Okay.","start":478.535,"end":479.035,"sentiment":"neutral","sentiment_score":0.016894835978746414},{"text":"Well, that's great.","start":479.73502,"end":480.875,"sentiment":"positive","sentiment_score":0.36763572444518405},{"text":"That's great.","start":481.335,"end":481.815,"sentiment":"positive","sentiment_score":0.5573065876960754},{"text":"Leave her with me.","start":481.815,"end":482.85,"sentiment":"neutral","sentiment_score":0.10543045308440924}],"sentiment":"neutral","sentiment_score":0.2422834380783818,"num_words":11,"start":477.815,"end":482.85},{"sentences":[{"text":"No worries.","start":483.09,"end":483.83002,"sentiment":"neutral","sentiment_score":0.023150011897087097},{"text":"Yeah.","start":485.41,"end":485.91,"sentiment":"neutral","sentiment_score":-0.00925343856215477},{"text":"Well, I'm trying to see if I can sort it out soon.","start":487.73,"end":490.61002,"sentiment":"neutral","sentiment_score":-0.04434902345140775},{"text":"So on a personal note as well, I do wanna let you know that I'm actually going on a maternity leave at the end of next week.","start":490.61002,"end":497.04498,"sentiment":"neutral","sentiment_score":-0.00006132526323199272},{"text":"Thank you very much.","start":499.025,"end":499.905,"sentiment":"neutral","sentiment_score":0.28926732391119003}],"sentiment":"neutral","sentiment_score":0.014353735159839625,"num_words":46,"start":483.09,"end":499.905},{"sentences":[{"text":"So I'll feel your pain soon about kids running around.","start":499.905,"end":502.805,"sentiment":"negative","sentiment_score":-0.4421665079891682},{"text":"Sorry.","start":504.705,"end":505.205,"sentiment":"neutral","sentiment_score":-0.24915722012519836},{"text":"I will try my best to get this sorted before I go.","start":505.26498,"end":508.88498,"sentiment":"neutral","sentiment_score":-0.20606394857168198},{"text":"If I can't, I will let you I'll send you an email regardless and saying where things are after.","start":508.94498,"end":514.51,"sentiment":"neutral","sentiment_score":-0.05894734935933038},{"text":"Now my my colleague, Jenna, will be taking over from me while I am away.","start":515.13,"end":520.01,"sentiment":"neutral","sentiment_score":-0.17949385394652684}],"sentiment":"neutral","sentiment_score":-0.19221047596319726,"num_words":57,"start":499.905,"end":520.01},{"sentences":[{"text":"So I will be away for about twelve months.","start":520.01,"end":522.35004,"sentiment":"neutral","sentiment_score":-0.20219431320826212},{"text":"And in that in that email, I will also include her direct contact details.","start":522.98505,"end":528.34503,"sentiment":"neutral","sentiment_score":-0.001960997868861471},{"text":"I'll brief her on everything, and hand over, as well if I can't get one path to sort it out before I go so that she's fully briefed on everything we've discussed and that she'll continue to push with one path and the GP and try to get this sorted for you as soon as possible.","start":528.34503,"end":545.08,"sentiment":"neutral","sentiment_score":-0.0075929871028555295},{"text":"Yep.","start":546.66003,"end":547.16003,"sentiment":"neutral","sentiment_score":0.21354803442955017},{"text":"No.","start":551.665,"end":552.065,"sentiment":"neutral","sentiment_score":0.01216623280197382}],"sentiment":"neutral","sentiment_score":-0.02526784937736797,"num_words":81,"start":520.01,"end":552.065},{"sentences":[{"text":"Yes.","start":552.065,"end":552.46497,"sentiment":"neutral","sentiment_score":0.029596593230962753},{"text":"So having a little girl.","start":552.46497,"end":553.845,"sentiment":"neutral","sentiment_score":0.06946794502437115},{"text":"So thank you so much.","start":555.345,"end":557.52496,"sentiment":"neutral","sentiment_score":0.12984675019979477},{"text":"Yeah.","start":558.46497,"end":558.96497,"sentiment":"neutral","sentiment_score":-0.014788809232413769},{"text":"Yeah.","start":561.5,"end":561.82,"sentiment":"neutral","sentiment_score":0.012938050553202627}],"sentiment":"neutral","sentiment_score":0.0787937931286601,"num_words":13,"start":552.065,"end":561.82},{"sentences":[{"text":"Keeps you busy.","start":561.82,"end":562.72,"sentiment":"neutral","sentiment_score":0.019136250019073486},{"text":"Yeah.","start":564.62,"end":565.12,"sentiment":"neutral","sentiment_score":0.17690493166446686},{"text":"You too.","start":566.22,"end":566.77997,"sentiment":"neutral","sentiment_score":0.08455083146691322},{"text":"We'll speak 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Caleb speaking. Yeah. Not too bad at all. Yeah. Yeah. Yeah. No worries. I'm just heading out of the gymnasium because I'm too far. Yeah. No stress. Yep. No worries. Yeah. Give me a second. I'll give you all in. Caleb Cromer, the 12/01/1988 and 5 Heathcock Court, Lakeview 5114. Mhmm. Yep. She what? Sorry. Okay. Yep. Yep. I'm doing what? What? No. Absolutely not. I'm 100% sober for for I have not had a drink since 2020 December 2020. I have not had and this the doctor that they've called, her was that doctor who has been? Because she's not even my doctor. She's just someone that I've seen. But I do not drink at all. So if if that's what she said, I'll fucking I'll go to town on her because that's the biggest load of shit I've ever heard. Mhmm. No. Absolutely not. One 100% dead set sober. Do not smoke, and I have not had a drink for almost six years. Uh-huh. Yeah. Because I couldn't apply I couldn't apply for the insurance until December last year because I had to be five years sober. So yep. Yeah. Yeah. Yep. Yep. Yeah. I don't know I don't know why she would have said that unless it's a mix and translation. Because she called me, and I vividly remember that I was running I was running data cables for the Mount Pleasant Hotel at the time, and she called me and she mentioned she goes, you do not use recreational drugs, do you? And I said, no. I do not. And she said, but you have as a as a teenager experimented? And I said, yes. And she goes, okay. Well, I don't think that you need to even put that down as, yes, you have used them. She goes, yeah. Everyone you know, people do that. And she goes, and you're still not drinking? And I said, no. Mate, not at all. Not even one. I said, I have not touched a drop of alcohol since the December 8 in 2020. And she goes, yep. No worries. That's what she asked me on the phone. And then she's gone that I'm occasionally drinking. Nope. And I'm com yeah. And I'm completely off all medications. Like, I'm not on anything whatsoever. So I am literally just 100 percent dinky diet, Caleb. I'm on nothing. Yeah. Yeah. Well well, actually, it's probably as my mate always says to me, he goes, you're raw dog in life. And I'm like, okay. Thanks, mate. Whatever. But oh, I feel I feel very much better. It's yeah. I have come I have come a very long way from where I was. That's for sure. So yeah. Yep. Yep. Yeah. The Jeep yes. Yes. So I don't I have no idea why like, because she doesn't even actually know me. So I've only I've been to her for two I went in there for because I had mood I had mood issues where I was angry a lot of the time, and I think I've spoken to you about this before. And she wanted me to try a testosterone gel because she said they did blood test, and they said my testosterone was slightly low. And I said, well, I don't understand because I'm a bit of a horn bag. And she laughed. And then and then she said, oh, we can try antidepressants and this testosterone gel. And I said, yep. No worries. And then after a month and a half, she said, do you feel any different? And I said, no. And she said, well, stop taking the testosterone gel because that's actually a risk to cardiac problems. So get rid of it. And I said, yep. No worries. And then I said, also, I'm weaning myself off of the antidepressants that you put me on. I said, because one, they're not doing anything, and two, I don't I'm not depressed. I said, I don't have depression. I said, you thought it would boost my mood. I said, I don't feel any different, so I think it's a waste time. And she said, no worries. So I haven't been on them for months. So I'm not on medication whatsoever. Because I did see in my insurance thing today, it said health problems, and then it said yes. And I was like, I don't have health issues at all. I'm I'm healthy. I'm a healthy bloke. And then one of the guys was asking me about shoulder pain, neck pain, that sort of stuff. And I was like, what? Yeah. I get a stiff neck, but it's not, like it it's not an issue. I said it's just me being yeah. You know? It's probably getting old too. I'm 37, man. So no. I know it's not, but I feel old. So but yeah. Yeah. When you got kids running around, you start feeling your age a bit more. But yeah. Yep. And just tell them that is incorrect information and 100% sober. Still not a still nonsmoker. Haven't touched a cigarette. Have not touched a drink. So yeah. Yeah. Yeah. Yep. Yep. Yep. Yeah. It is very annoying that she said that because now now a medical practitioner has told them, oh, yeah. No. He drinks every now and then. And it's like, what? When? Where's the like, that's news to me. Yeah. Unless I'm falling asleep and then I'm sleepwalking to the pub, which as far as I know, I'm not leaving the house. So yeah. Yeah. No. No worries. Awesome. Well, thank you for the call. Yeah. No worries. And I'll talk to you in a few weeks' time, I'd imagine. Well, congratulations. Yep. Yep. Yep. No worries. Yep. No worries. Yep. Yep. No worries. Awesome. Thank you, Veronica. You take care, and congratulations on is it your first? Yeah. Awesome. Congratulations. I've got I've got two little girls myself. So not so little anymore. 12 and eight. But yeah. Yeah. That's it. Alright. Thank you. You take care. Yeah. No worries. 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Caleb speaking. Yeah. Not too bad at all. Yeah.\n\nYeah. Yeah. No worries. I'm just heading out of the gymnasium because I'm too far. Yeah.\n\nNo stress. Yep. No worries. Yeah. Give me a second.\n\nI'll give you all in. Caleb Cromer, the 12/01/1988 and 5 Heathcock Court, Lakeview 5114. Mhmm. Yep. She what?\n\nSorry. Okay. Yep. Yep. I'm doing what?\n\nWhat? No. Absolutely not. I'm 100% sober for for I have not had a drink since 2020 December 2020. I have not had and this the doctor that they've called, her was that doctor who has been?\n\nBecause she's not even my doctor. She's just someone that I've seen. But I do not drink at all. So if if that's what she said, I'll fucking I'll go to town on her because that's the biggest load of shit I've ever heard. Mhmm.\n\nNo. Absolutely not. One 100% dead set sober. Do not smoke, and I have not had a drink for almost six years. Uh-huh.\n\nYeah. Because I couldn't apply I couldn't apply for the insurance until December last year because I had to be five years sober. So yep. Yeah. Yeah.\n\nYep. Yep. Yeah. I don't know I don't know why she would have said that unless it's a mix and translation. Because she called me, and I vividly remember that I was running I was running data cables for the Mount Pleasant Hotel at the time, and she called me and she mentioned she goes, you do not use recreational drugs, do you?\n\nAnd I said, no. I do not. And she said, but you have as a as a teenager experimented? And I said, yes. And she goes, okay.\n\nWell, I don't think that you need to even put that down as, yes, you have used them. She goes, yeah. Everyone you know, people do that. And she goes, and you're still not drinking? And I said, no.\n\nMate, not at all. Not even one. I said, I have not touched a drop of alcohol since the December 8 in 2020. And she goes, yep. No worries.\n\nThat's what she asked me on the phone. And then she's gone that I'm occasionally drinking. Nope. And I'm com yeah. And I'm completely off all medications.\n\nLike, I'm not on anything whatsoever. So I am literally just 100 percent dinky diet, Caleb. I'm on nothing. Yeah. Yeah.\n\nWell well, actually, it's probably as my mate always says to me, he goes, you're raw dog in life. And I'm like, okay. Thanks, mate. Whatever. But oh, I feel I feel very much better.\n\nIt's yeah. I have come I have come a very long way from where I was. That's for sure. So yeah. Yep.\n\nYep. Yeah. The Jeep yes. Yes. So I don't I have no idea why like, because she doesn't even actually know me.\n\nSo I've only I've been to her for two I went in there for because I had mood I had mood issues where I was angry a lot of the time, and I think I've spoken to you about this before. And she wanted me to try a testosterone gel because she said they did blood test, and they said my testosterone was slightly low. And I said, well, I don't understand because I'm a bit of a horn bag. And she laughed. And then and then she said, oh, we can try antidepressants and this testosterone gel.\n\nAnd I said, yep. No worries. And then after a month and a half, she said, do you feel any different? And I said, no. And she said, well, stop taking the testosterone gel because that's actually a risk to cardiac problems.\n\nSo get rid of it. And I said, yep. No worries. And then I said, also, I'm weaning myself off of the antidepressants that you put me on. I said, because one, they're not doing anything, and two, I don't I'm not depressed.\n\nI said, I don't have depression. I said, you thought it would boost my mood. I said, I don't feel any different, so I think it's a waste time. And she said, no worries. So I haven't been on them for months.\n\nSo I'm not on medication whatsoever. Because I did see in my insurance thing today, it said health problems, and then it said yes. And I was like, I don't have health issues at all. I'm I'm healthy. I'm a healthy bloke.\n\nAnd then one of the guys was asking me about shoulder pain, neck pain, that sort of stuff. And I was like, what? Yeah. I get a stiff neck, but it's not, like it it's not an issue. I said it's just me being yeah.\n\nYou know? It's probably getting old too. I'm 37, man. So no. I know it's not, but I feel old.\n\nSo but yeah. Yeah. When you got kids running around, you start feeling your age a bit more. But yeah. Yep.\n\nAnd just tell them that is incorrect information and 100% sober. Still not a still nonsmoker. Haven't touched a cigarette. Have not touched a drink. So yeah.\n\nYeah. Yeah. Yep. Yep. Yep.\n\nYeah. It is very annoying that she said that because now now a medical practitioner has told them, oh, yeah. No. He drinks every now and then. And it's like, what?\n\nWhen? Where's the like, that's news to me. Yeah. Unless I'm falling asleep and then I'm sleepwalking to the pub, which as far as I know, I'm not leaving the house. So yeah.\n\nYeah. No. No worries. Awesome. Well, thank you for the call.\n\nYeah. No worries. And I'll talk to you in a few weeks' time, I'd imagine. Well, congratulations. Yep.\n\nYep. Yep. No worries. Yep. No worries.\n\nYep. Yep. No worries. Awesome. Thank you, Veronica.\n\nYou take care, and congratulations on is it your first? Yeah. Awesome. Congratulations. I've got I've got two little girls myself.\n\nSo not so little anymore. 12 and eight. But yeah. Yeah. That's it.\n\nAlright. Thank you. You take care. Yeah. No worries.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.79999995,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.027617566287517548},{"text":"Caleb speaking.","start":1.1999999,"end":2.02,"sentiment":"neutral","sentiment_score":0.027610350400209427},{"text":"Yeah.","start":6.0,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.16837170720100403},{"text":"Not too bad at all.","start":6.3199997,"end":7.2,"sentiment":"neutral","sentiment_score":0.2249298721551895},{"text":"Yeah.","start":7.2,"end":7.7,"sentiment":"positive","sentiment_score":0.4414770603179931}],"sentiment":"neutral","sentiment_score":0.1817336395382881,"num_words":10,"start":0.79999995,"end":7.7},{"sentences":[{"text":"Yeah.","start":17.235,"end":17.555,"sentiment":"neutral","sentiment_score":0.06498152017593384},{"text":"Yeah.","start":17.555,"end":17.955,"sentiment":"neutral","sentiment_score":0.07965197414159775},{"text":"No 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been?","start":122.615005,"end":127.895004,"sentiment":"neutral","sentiment_score":-0.1591456304821703}],"sentiment":"neutral","sentiment_score":-0.26052528559356125,"num_words":37,"start":110.229996,"end":127.895004},{"sentences":[{"text":"Because she's not even my doctor.","start":127.895004,"end":129.41501,"sentiment":"negative","sentiment_score":-0.4023771087328593},{"text":"She's just someone that I've seen.","start":129.41501,"end":131.035,"sentiment":"negative","sentiment_score":-0.3915123442808787},{"text":"But I do not drink at all.","start":131.815,"end":133.495,"sentiment":"negative","sentiment_score":-0.38461428454944063},{"text":"So if if that's what she said, I'll fucking I'll go to town on her because that's the biggest load of shit I've ever 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yep.","start":182.585,"end":183.245,"sentiment":"neutral","sentiment_score":-0.07238608971238136},{"text":"Yeah.","start":185.625,"end":186.125,"sentiment":"neutral","sentiment_score":-0.08134589344263077},{"text":"Yeah.","start":190.825,"end":191.325,"sentiment":"neutral","sentiment_score":-0.14237771928310394}],"sentiment":"neutral","sentiment_score":-0.08984381236411908,"num_words":27,"start":173.61,"end":191.325},{"sentences":[{"text":"Yep.","start":196.19,"end":196.69,"sentiment":"neutral","sentiment_score":-0.1694452166557312},{"text":"Yep.","start":202.67,"end":203.17,"sentiment":"neutral","sentiment_score":-0.08552559465169907},{"text":"Yeah.","start":206.835,"end":207.155,"sentiment":"neutral","sentiment_score":-0.14744651317596436},{"text":"I don't know I don't know why she would have said that unless it's a mix and translation.","start":207.155,"end":212.295,"sentiment":"neutral","sentiment_score":-0.28047573732005227},{"text":"Because she called me, and I vividly remember that I was running I was running data cables for the Mount Pleasant Hotel at the time, and she called me and she mentioned she goes, you do not use recreational drugs, do you?","start":212.355,"end":228.89,"sentiment":"neutral","sentiment_score":-0.03866476992455622}],"sentiment":"neutral","sentiment_score":-0.11230001481072534,"num_words":63,"start":196.19,"end":228.89},{"sentences":[{"text":"And I said, no.","start":228.89,"end":229.93,"sentiment":"neutral","sentiment_score":-0.0523351663723588},{"text":"I do not.","start":229.93,"end":230.82999,"sentiment":"neutral","sentiment_score":-0.06652455901106198},{"text":"And she said, but you have as a as a teenager experimented?","start":230.97,"end":234.985,"sentiment":"neutral","sentiment_score":-0.010635190488149723},{"text":"And I said, yes.","start":235.04501,"end":236.10501,"sentiment":"neutral","sentiment_score":-0.0015050917863845825},{"text":"And she goes, 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no.","start":244.405,"end":245.46501,"sentiment":"neutral","sentiment_score":-0.052442340180277824}],"sentiment":"neutral","sentiment_score":-0.037558635004246846,"num_words":39,"start":237.04501,"end":245.46501},{"sentences":[{"text":"Mate, not at all.","start":246.04,"end":247.0,"sentiment":"neutral","sentiment_score":-0.08204260095953941},{"text":"Not even one.","start":247.0,"end":247.8,"sentiment":"neutral","sentiment_score":-0.07738954325517018},{"text":"I said, I have not touched a drop of alcohol since the December 8 in 2020.","start":247.8,"end":253.48,"sentiment":"neutral","sentiment_score":-0.05374153610318899},{"text":"And she goes, yep.","start":253.48,"end":254.44,"sentiment":"neutral","sentiment_score":-0.007755947764962912},{"text":"No worries.","start":254.44,"end":255.08,"sentiment":"neutral","sentiment_score":-0.011040565557777882}],"sentiment":"neutral","sentiment_score":-0.0508037425320724,"num_words":29,"start":246.04,"end":255.08},{"sentences":[{"text":"That's what she asked me on the phone.","start":255.08,"end":256.94,"sentiment":"neutral","sentiment_score":-0.027528534876182675},{"text":"And then she's gone that I'm occasionally drinking.","start":257.16,"end":259.58,"sentiment":"neutral","sentiment_score":-0.08516925293952227},{"text":"Nope.","start":259.88,"end":260.38,"sentiment":"neutral","sentiment_score":-0.117976576089859},{"text":"And I'm com yeah.","start":261.17502,"end":262.695,"sentiment":"neutral","sentiment_score":-0.12448427081108093},{"text":"And I'm completely off all medications.","start":262.695,"end":264.55502,"sentiment":"neutral","sentiment_score":-0.27174854030211765}],"sentiment":"neutral","sentiment_score":-0.11659211865453808,"num_words":27,"start":255.08,"end":264.55502},{"sentences":[{"text":"Like, I'm not on anything whatsoever.","start":264.855,"end":267.195,"sentiment":"neutral","sentiment_score":-0.11042896906534831},{"text":"So I am literally just 100 percent dinky diet, Caleb.","start":267.33502,"end":271.43503,"sentiment":"neutral","sentiment_score":-0.10937154367566108},{"text":"I'm on nothing.","start":271.49503,"end":272.635,"sentiment":"neutral","sentiment_score":-0.1306537762284279},{"text":"Yeah.","start":273.63,"end":274.13,"sentiment":"neutral","sentiment_score":0.25061559677124023},{"text":"Yeah.","start":274.91,"end":275.41,"sentiment":"neutral","sentiment_score":0.09786191582679749}],"sentiment":"neutral","sentiment_score":-0.08570347939218793,"num_words":21,"start":264.855,"end":275.41},{"sentences":[{"text":"Well well, actually, it's probably as my mate always says to me, he goes, you're raw dog in life.","start":275.63,"end":280.66998,"sentiment":"neutral","sentiment_score":0.04674920243652243},{"text":"And I'm like, okay.","start":280.66998,"end":281.78998,"sentiment":"neutral","sentiment_score":0.05811876151710749},{"text":"Thanks, mate.","start":281.78998,"end":282.69,"sentiment":"neutral","sentiment_score":0.20899969339370728},{"text":"Whatever.","start":282.83,"end":283.33,"sentiment":"neutral","sentiment_score":0.09207338839769363},{"text":"But oh, I feel I feel very much better.","start":284.35,"end":290.105,"sentiment":"neutral","sentiment_score":0.10037471229831378}],"sentiment":"neutral","sentiment_score":0.0724044308066368,"num_words":35,"start":275.63,"end":290.105},{"sentences":[{"text":"It's yeah.","start":290.245,"end":291.045,"sentiment":"neutral","sentiment_score":0.17140787839889526},{"text":"I have come I have come a very long way from where I was.","start":291.045,"end":294.265,"sentiment":"neutral","sentiment_score":0.05287155642041138},{"text":"That's for sure.","start":294.405,"end":295.205,"sentiment":"neutral","sentiment_score":0.07990193367004395},{"text":"So yeah.","start":295.205,"end":295.865,"sentiment":"neutral","sentiment_score":0.16194261610507965},{"text":"Yep.","start":300.245,"end":300.745,"sentiment":"neutral","sentiment_score":0.10860049724578856}],"sentiment":"neutral","sentiment_score":0.07978223077952862,"num_words":22,"start":290.245,"end":300.745},{"sentences":[{"text":"Yep.","start":303.765,"end":304.265,"sentiment":"neutral","sentiment_score":0.10358424484729768},{"text":"Yeah.","start":305.67,"end":305.91,"sentiment":"neutral","sentiment_score":0.017411574721336365},{"text":"The Jeep yes.","start":305.91,"end":306.63,"sentiment":"neutral","sentiment_score":0.012206183436016241},{"text":"Yes.","start":306.63,"end":306.87003,"sentiment":"neutral","sentiment_score":0.011136324144899843},{"text":"So I don't I have no idea why like, because she doesn't even actually know 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laughed.","start":336.44,"end":337.42,"sentiment":"neutral","sentiment_score":0.025979839265346527},{"text":"And then and then she said, oh, we can try antidepressants and this testosterone gel.","start":338.28,"end":343.72,"sentiment":"neutral","sentiment_score":-0.00210317795475324}],"sentiment":"neutral","sentiment_score":-0.09715065398082441,"num_words":98,"start":311.51,"end":343.72},{"sentences":[{"text":"And I said, yep.","start":343.72,"end":344.36002,"sentiment":"neutral","sentiment_score":-0.014963854511734098},{"text":"No worries.","start":344.36002,"end":344.92,"sentiment":"neutral","sentiment_score":-0.013652214780449867},{"text":"And then after a month and a half, she said, do you feel any different?","start":344.92,"end":349.715,"sentiment":"neutral","sentiment_score":-0.11450456654032072},{"text":"And I said, no.","start":349.715,"end":350.595,"sentiment":"neutral","sentiment_score":-0.17683732509613037},{"text":"And she said, well, stop taking the testosterone gel because that's actually a risk to cardiac problems.","start":350.595,"end":356.835,"sentiment":"negative","sentiment_score":-0.37885813415050507}],"sentiment":"neutral","sentiment_score":-0.21315871253942273,"num_words":42,"start":343.72,"end":356.835},{"sentences":[{"text":"So get rid of it.","start":356.835,"end":357.795,"sentiment":"neutral","sentiment_score":-0.18573378622531891},{"text":"And I said, yep.","start":357.795,"end":358.515,"sentiment":"neutral","sentiment_score":-0.05658359080553055},{"text":"No worries.","start":358.515,"end":359.255,"sentiment":"neutral","sentiment_score":-0.026920612901449203},{"text":"And then I said, also, I'm weaning myself off of the antidepressants that you put me on.","start":359.56998,"end":364.05,"sentiment":"neutral","sentiment_score":-0.16767603180864277},{"text":"I said, because one, they're not doing anything, and two, I don't I'm not depressed.","start":364.05,"end":368.05,"sentiment":"neutral","sentiment_score":-0.21902381181716918}],"sentiment":"neutral","sentiment_score":-0.17080684274781582,"num_words":43,"start":356.835,"end":368.05},{"sentences":[{"text":"I said, I don't have depression.","start":368.05,"end":369.50998,"sentiment":"neutral","sentiment_score":-0.19302107393741608},{"text":"I said, you thought it would boost my mood.","start":369.65,"end":372.05,"sentiment":"neutral","sentiment_score":-0.12069591797060436},{"text":"I said, I don't feel any different, so I think it's a waste time.","start":372.05,"end":374.635,"sentiment":"negative","sentiment_score":-0.4509343334606716},{"text":"And she said, no worries.","start":374.635,"end":375.595,"sentiment":"neutral","sentiment_score":-0.11162672191858292},{"text":"So I haven't been on them for months.","start":375.595,"end":377.61502,"sentiment":"neutral","sentiment_score":-0.2035291101783514}],"sentiment":"neutral","sentiment_score":-0.2558056396387872,"num_words":42,"start":368.05,"end":377.61502},{"sentences":[{"text":"So I'm not on medication whatsoever.","start":379.515,"end":382.575,"sentiment":"neutral","sentiment_score":-0.10529530048370361},{"text":"Because I did see in my insurance thing today, it said health problems, and then it said yes.","start":382.715,"end":387.535,"sentiment":"neutral","sentiment_score":-0.0928417191737228},{"text":"And I was like, I don't have health issues at all.","start":387.65,"end":389.97,"sentiment":"negative","sentiment_score":-0.37267058274962683},{"text":"I'm I'm healthy.","start":389.97,"end":391.51,"sentiment":"neutral","sentiment_score":0.11571012251079082},{"text":"I'm a healthy bloke.","start":391.57,"end":392.69,"sentiment":"neutral","sentiment_score":0.07884751074016094}],"sentiment":"neutral","sentiment_score":-0.13666139875671693,"num_words":42,"start":379.515,"end":392.69},{"sentences":[{"text":"And then one of the guys was asking me about shoulder pain, neck pain, that sort of stuff.","start":392.69,"end":400.29,"sentiment":"neutral","sentiment_score":-0.1392220538109541},{"text":"And I was like, what?","start":400.29,"end":401.57,"sentiment":"neutral","sentiment_score":-0.14207051396369935},{"text":"Yeah.","start":401.57,"end":401.81,"sentiment":"neutral","sentiment_score":-0.14591744542121887},{"text":"I get a stiff neck, but it's not, like it it's not an issue.","start":401.81,"end":404.975,"sentiment":"neutral","sentiment_score":-0.256842312003885},{"text":"I said it's just me being yeah.","start":405.195,"end":407.67502,"sentiment":"neutral","sentiment_score":-0.14098149963787623}],"sentiment":"neutral","sentiment_score":-0.17655399665236474,"num_words":45,"start":392.69,"end":407.67502},{"sentences":[{"text":"You know?","start":407.67502,"end":408.075,"sentiment":"neutral","sentiment_score":-0.07178181782364845},{"text":"It's probably getting old too.","start":408.075,"end":409.27502,"sentiment":"neutral","sentiment_score":-0.11555998474359512},{"text":"I'm 37, man.","start":409.27502,"end":410.65503,"sentiment":"neutral","sentiment_score":-0.05656706541776657},{"text":"So no.","start":412.15503,"end":413.195,"sentiment":"neutral","sentiment_score":-0.20953837782144547},{"text":"I know it's not, but I feel old.","start":413.195,"end":414.95502,"sentiment":"neutral","sentiment_score":-0.2851519826799631}],"sentiment":"neutral","sentiment_score":-0.17956786863505841,"num_words":20,"start":407.67502,"end":414.95502},{"sentences":[{"text":"So but yeah.","start":414.95502,"end":417.21503,"sentiment":"neutral","sentiment_score":-0.10041600714127223},{"text":"Yeah.","start":417.78,"end":418.09998,"sentiment":"neutral","sentiment_score":-0.03945464640855789},{"text":"When you got kids running around, you start feeling your age a bit more.","start":418.09998,"end":421.37997,"sentiment":"neutral","sentiment_score":-0.1436676388340337},{"text":"But yeah.","start":421.37997,"end":422.12,"sentiment":"neutral","sentiment_score":-0.0806933045387268},{"text":"Yep.","start":428.09998,"end":428.5,"sentiment":"neutral","sentiment_score":-0.007321484386920929}],"sentiment":"neutral","sentiment_score":-0.12003608118920099,"num_words":21,"start":414.95502,"end":428.5},{"sentences":[{"text":"And just tell them that is incorrect information and 100% sober.","start":428.5,"end":432.84,"sentiment":"neutral","sentiment_score":-0.24959742413325745},{"text":"Still not a still nonsmoker.","start":433.295,"end":434.915,"sentiment":"neutral","sentiment_score":-0.18020732700824738},{"text":"Haven't touched a cigarette.","start":435.61502,"end":436.915,"sentiment":"neutral","sentiment_score":-0.09656035155057907},{"text":"Have not touched a drink.","start":437.375,"end":438.755,"sentiment":"neutral","sentiment_score":0.02008931487798691},{"text":"So yeah.","start":438.815,"end":439.875,"sentiment":"neutral","sentiment_score":0.04256103187799454}],"sentiment":"neutral","sentiment_score":-0.14249189142827634,"num_words":27,"start":428.5,"end":439.875},{"sentences":[{"text":"Yeah.","start":445.055,"end":445.555,"sentiment":"neutral","sentiment_score":0.038233041763305664},{"text":"Yeah.","start":448.76,"end":449.16,"sentiment":"neutral","sentiment_score":0.0923812985420227},{"text":"Yep.","start":449.16,"end":449.66,"sentiment":"neutral","sentiment_score":0.08731211721897125},{"text":"Yep.","start":450.52,"end":451.02,"sentiment":"neutral","sentiment_score":0.01000068336725235},{"text":"Yep.","start":453.64,"end":454.14,"sentiment":"neutral","sentiment_score":-0.011034535244107246}],"sentiment":"neutral","sentiment_score":0.043378521129488944,"num_words":5,"start":445.055,"end":454.14},{"sentences":[{"text":"Yeah.","start":459.24,"end":459.74,"sentiment":"neutral","sentiment_score":-0.16325420141220093},{"text":"It is very annoying that she said that because now now a medical practitioner has told them, oh, yeah.","start":460.35498,"end":466.195,"sentiment":"negative","sentiment_score":-0.3899088219592446},{"text":"No.","start":466.195,"end":466.275,"sentiment":"neutral","sentiment_score":-0.2895510792732239},{"text":"He drinks every now and then.","start":466.275,"end":467.395,"sentiment":"neutral","sentiment_score":-0.2715989947319031},{"text":"And it's like, what?","start":467.395,"end":468.195,"sentiment":"neutral","sentiment_score":-0.23005471751093864}],"sentiment":"negative","sentiment_score":-0.33583502375310464,"num_words":31,"start":459.24,"end":468.195},{"sentences":[{"text":"When?","start":468.195,"end":468.595,"sentiment":"neutral","sentiment_score":-0.1581664681434631},{"text":"Where's the like, that's news to me.","start":468.595,"end":470.935,"sentiment":"neutral","sentiment_score":-0.17981850249426706},{"text":"Yeah.","start":471.395,"end":471.715,"sentiment":"neutral","sentiment_score":-0.09533672034740448},{"text":"Unless I'm falling asleep and then I'm sleepwalking to the pub, which as far as I know, I'm not leaving the house.","start":471.715,"end":477.06003,"sentiment":"neutral","sentiment_score":-0.10202003439719026},{"text":"So yeah.","start":477.06003,"end":477.88,"sentiment":"neutral","sentiment_score":-0.012316197622567415}],"sentiment":"neutral","sentiment_score":-0.11458502599800174,"num_words":33,"start":468.195,"end":477.88},{"sentences":[{"text":"Yeah.","start":478.58002,"end":479.08002,"sentiment":"neutral","sentiment_score":0.01948140561580658},{"text":"No.","start":479.7,"end":479.94,"sentiment":"neutral","sentiment_score":0.02744997106492519},{"text":"No worries.","start":479.94,"end":480.34003,"sentiment":"neutral","sentiment_score":0.12437353283166885},{"text":"Awesome.","start":480.34003,"end":480.84003,"sentiment":"positive","sentiment_score":0.639722466468811},{"text":"Well, thank you for the call.","start":481.14,"end":482.52002,"sentiment":"positive","sentiment_score":0.41597388684749603}],"sentiment":"neutral","sentiment_score":0.3119312936270779,"num_words":11,"start":478.58002,"end":482.52002},{"sentences":[{"text":"Yeah.","start":482.98,"end":483.30002,"sentiment":"neutral","sentiment_score":0.03502309322357178},{"text":"No worries.","start":483.30002,"end":483.94,"sentiment":"neutral","sentiment_score":0.01315032783895731},{"text":"And I'll talk to you in a few weeks' time, I'd imagine.","start":483.94,"end":486.92,"sentiment":"neutral","sentiment_score":-0.00795062662412723},{"text":"Well, congratulations.","start":497.135,"end":497.875,"sentiment":"neutral","sentiment_score":0.2554374113678932},{"text":"Yep.","start":503.58002,"end":504.08002,"sentiment":"neutral","sentiment_score":-0.13926412165164948}],"sentiment":"neutral","sentiment_score":0.018751496138672035,"num_words":18,"start":482.98,"end":504.08002},{"sentences":[{"text":"Yep.","start":510.7,"end":511.2,"sentiment":"neutral","sentiment_score":-0.07444924116134644},{"text":"Yep.","start":514.825,"end":515.145,"sentiment":"neutral","sentiment_score":-0.0644182413816452},{"text":"No worries.","start":515.145,"end":520.285,"sentiment":"neutral","sentiment_score":-0.18968383222818375},{"text":"Yep.","start":522.665,"end":523.065,"sentiment":"neutral","sentiment_score":-0.04736936092376709},{"text":"No worries.","start":523.065,"end":523.725,"sentiment":"neutral","sentiment_score":-0.014285663142800331}],"sentiment":"neutral","sentiment_score":-0.08488226202981812,"num_words":7,"start":510.7,"end":523.725},{"sentences":[{"text":"Yep.","start":536.45996,"end":536.95996,"sentiment":"neutral","sentiment_score":-0.019329579547047615},{"text":"Yep.","start":545.20496,"end":545.52496,"sentiment":"neutral","sentiment_score":0.04939582571387291},{"text":"No worries.","start":545.52496,"end":546.08496,"sentiment":"neutral","sentiment_score":0.10290343686938286},{"text":"Awesome.","start":546.08496,"end":546.485,"sentiment":"neutral","sentiment_score":0.25611966848373413},{"text":"Thank you, Veronica.","start":546.485,"end":547.46497,"sentiment":"neutral","sentiment_score":0.288582906126976}],"sentiment":"neutral","sentiment_score":0.16971768834628165,"num_words":8,"start":536.45996,"end":547.46497},{"sentences":[{"text":"You take care, and congratulations on is it your first?","start":547.685,"end":551.70496,"sentiment":"neutral","sentiment_score":0.20488017052412033},{"text":"Yeah.","start":552.96497,"end":553.46497,"sentiment":"neutral","sentiment_score":0.05459856241941452},{"text":"Awesome.","start":554.245,"end":554.725,"sentiment":"neutral","sentiment_score":0.31971368193626404},{"text":"Congratulations.","start":554.725,"end":555.225,"sentiment":"neutral","sentiment_score":0.31754404306411743},{"text":"I've got I've got two little girls myself.","start":555.685,"end":558.105,"sentiment":"neutral","sentiment_score":0.11067090416327119}],"sentiment":"neutral","sentiment_score":0.17266786790319852,"num_words":21,"start":547.685,"end":558.105},{"sentences":[{"text":"So not so little anymore.","start":558.165,"end":559.77,"sentiment":"neutral","sentiment_score":-0.04626895561814308},{"text":"12 and eight.","start":559.77,"end":560.41003,"sentiment":"neutral","sentiment_score":-0.007951615999142328},{"text":"But yeah.","start":560.41003,"end":561.07,"sentiment":"neutral","sentiment_score":-0.00033720768988132477},{"text":"Yeah.","start":563.13,"end":563.45,"sentiment":"neutral","sentiment_score":0.033106107264757156},{"text":"That's it.","start":563.45,"end":564.25,"sentiment":"neutral","sentiment_score":0.04600744880735874}],"sentiment":"neutral","sentiment_score":-0.010057925891417723,"num_words":13,"start":558.165,"end":564.25},{"sentences":[{"text":"Alright.","start":564.25,"end":564.49,"sentiment":"neutral","sentiment_score":0.12060464918613434},{"text":"Thank you.","start":564.49,"end":565.05,"sentiment":"neutral","sentiment_score":0.205267034471035},{"text":"You take care.","start":565.05,"end":565.95,"sentiment":"neutral","sentiment_score":0.19356631735960642},{"text":"Yeah.","start":567.77,"end":568.01,"sentiment":"neutral","sentiment_score":0.2445768266916275},{"text":"No worries.","start":568.01,"end":568.57,"sentiment":"neutral","sentiment_score":0.1784161478281021}],"sentiment":"neutral","sentiment_score":0.19036075472831726,"num_words":9,"start":564.25,"end":568.57},{"sentences":[{"text":"Bye.","start":568.57,"end":569.07,"sentiment":"neutral","sentiment_score":0.21968361735343933}],"sentiment":"neutral","sentiment_score":0.21968361735343933,"num_words":1,"start":568.57,"end":569.07}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Caleb speaking.\n\nChannel 0: Hi, Caleb. It's Veronica from Oakview Financial. How are you?\n\nChannel 1: Yeah. Not too bad at all. Yeah.\n\nChannel 0: Good. Thanks. I had you booked in. It is really quick today. Just a bit of an update on your insurances.\n\nDo you have a couple of minutes for me?\n\nChannel 1: Yeah. Yeah. No worries.\n\nChannel 0: Yep.\n\nChannel 1: I'm just heading out of the gymnasium because I'm too far.\n\nChannel 0: That's all that's all good. It should literally only take a couple of minutes.\n\nChannel 1: Yeah.\n\nChannel 0: But before I\n\nChannel 1: No\n\nChannel 0: do go any further, just per usual,\n\nChannel 1: stress.\n\nChannel 0: just need to let you know that our calls are being recorded for quality and coaching purposes. Is that okay?\n\nChannel 1: Yep. No worries.\n\nChannel 0: Yep. Beautiful. And just to confirm I'm speaking with the right person, just for security purposes, could I please get you to confirm your full name, date of birth, and address, please?\n\nChannel 1: Yeah. Give me a second. I'll give you all in. Caleb Cromer, the 12/01/1988 and 5 Heathcock Court, Lakeview 5114.\n\nChannel 0: Yep. Beautiful. Now like I said, it is a pretty quick one. We have heard back from one part in regards to the insurances that we were applying for.\n\nChannel 1: Mhmm.\n\nChannel 0: And they have come back and said that they have obtained some reports from your doctor\n\nChannel 1: Yep.\n\nChannel 0: who that's a little bit different to what we originally thought.\n\nChannel 1: She what? Sorry.\n\nChannel 0: It had a little bit of different information to\n\nChannel 1: Okay.\n\nChannel 0: what we\n\nChannel 1: Yep.\n\nChannel 0: originally thought when we applied. So, essentially, the the medical reports from the doctor,\n\nChannel 1: Yep.\n\nChannel 0: does say that currently, you are drinking every now and then. Not obviously\n\nChannel 1: I'm doing\n\nChannel 0: a lot,\n\nChannel 1: what?\n\nChannel 0: but, that you are having alcohol every now and then.\n\nChannel 1: What? No. Absolutely not. I'm 100% sober for for I have not had a drink since 2020 December 2020.\n\nChannel 0: Yeah. So that's what I\n\nChannel 1: I\n\nChannel 0: was\n\nChannel 1: have\n\nChannel 0: really\n\nChannel 1: not\n\nChannel 0: confused\n\nChannel 1: had and\n\nChannel 0: about.\n\nChannel 1: this the doctor that they've called, her was that doctor\n\nChannel 0: Yeah.\n\nChannel 1: who has been? Because she's not even my doctor. She's just someone that I've seen. But I do not drink at all. So if if that's what she said, I'll fucking I'll go to town on her because that's the biggest load of shit I've ever heard.\n\nChannel 0: Yeah. And I'm glad that you say that because I was like, I know we've gone over this, and we have the insurances. And then\n\nChannel 1: Mhmm.\n\nChannel 0: when I got the, the callback from one path to say that they obtained these medical reports, I was like, oh, okay. That's fine if that's the case, but, obviously,\n\nChannel 1: No.\n\nChannel 0: that\n\nChannel 1: Absolutely\n\nChannel 0: changes\n\nChannel 1: not. One\n\nChannel 0: things.\n\nChannel 1: 100% dead set sober. Do not\n\nChannel 0: Okay.\n\nChannel 1: smoke, and I have not\n\nChannel 0: Yes.\n\nChannel 1: had a drink for almost six years.\n\nChannel 0: Yeah. Because I had here last time we spoke, which is obviously a little while ago, it was at least five and a half years. So that matches exactly\n\nChannel 1: Uh-huh.\n\nChannel 0: what you were telling me right\n\nChannel 1: Yeah.\n\nChannel 0: now.\n\nChannel 1: Because I couldn't\n\nChannel 0: Okay.\n\nChannel 1: apply I couldn't apply\n\nChannel 0: Yes.\n\nChannel 1: for the insurance until December last year because I had to be five\n\nChannel 0: Correct.\n\nChannel 1: years sober.\n\nChannel 0: Exactly.\n\nChannel 1: So yep.\n\nChannel 0: So okay. So that changes things. So what I will do\n\nChannel 1: Yeah.\n\nChannel 0: because, basically, on what those medical reports says, I was like, okay. Well, I can't get you the cover.\n\nChannel 1: Yeah.\n\nChannel 0: Good thing is what you are telling me. So what we basically need to do now now is\n\nChannel 1: Yep.\n\nChannel 0: I will go back through the underwriter and say that that information is not correct.\n\nChannel 1: Yep.\n\nChannel 0: Now I will see if I can find out because sometimes they they don't give me\n\nChannel 1: Yeah.\n\nChannel 0: all the\n\nChannel 1: I\n\nChannel 0: information\n\nChannel 1: don't know\n\nChannel 0: because\n\nChannel 1: I don't know why she would have said that unless it's\n\nChannel 0: yeah.\n\nChannel 1: a mix and translation. Because she called me, and I vividly\n\nChannel 0: Mhmm.\n\nChannel 1: remember that I was running I was running data cables for the Mount Pleasant Hotel at the time,\n\nChannel 0: Yeah.\n\nChannel 1: and she called me and she mentioned she goes, you do not use recreational drugs, do you? And I said, no. I do not. And she\n\nChannel 0: Yeah.\n\nChannel 1: said, but you have as a as a teenager experimented? And I said, yes. And she goes, okay. Well, I don't think that you need to even put that down as, yes, you have used them. She goes, yeah.\n\nEveryone you know,\n\nChannel 0: Yep.\n\nChannel 1: people do that. And she\n\nChannel 0: Yep.\n\nChannel 1: goes, and you're still not drinking? And I said, no. Mate, not at all. Not even one. I said, I have\n\nChannel 0: Okay.\n\nChannel 1: not touched a drop of alcohol since the December 8 in 2020. And she goes,\n\nChannel 0: Yes.\n\nChannel 1: yep. No worries. That's what she asked me on the phone. And then she's gone that I'm occasionally drinking. Nope.\n\nAnd\n\nChannel 0: And that\n\nChannel 1: I'm\n\nChannel 0: was\n\nChannel 1: com\n\nChannel 0: your\n\nChannel 1: yeah. And\n\nChannel 0: That\n\nChannel 1: I'm\n\nChannel 0: was\n\nChannel 1: completely\n\nChannel 0: ridiculous.\n\nChannel 1: off all medications. Like, I'm not\n\nChannel 0: Yeah.\n\nChannel 1: on anything whatsoever. So I am literally just 100\n\nChannel 0: Yeah.\n\nChannel 1: percent dinky diet, Caleb. I'm on nothing.\n\nChannel 0: Doing this doing the best\n\nChannel 1: Yeah.\n\nChannel 0: thing can help, which is fantastic.\n\nChannel 1: Yeah. Well well,\n\nChannel 0: Okay.\n\nChannel 1: actually, it's probably as my mate always says to me, he goes, you're raw dog in life. And I'm like, okay. Thanks, mate. Whatever.\n\nChannel 0: You know what?\n\nChannel 1: But\n\nChannel 0: At the end of the day, you'll probably benefit for it. You\n\nChannel 1: oh,\n\nChannel 0: know?\n\nChannel 1: I feel\n\nChannel 0: You'll\n\nChannel 1: I feel very\n\nChannel 0: you know?\n\nChannel 1: much better. It's yeah.\n\nChannel 0: That's good.\n\nChannel 1: I have come I have come a very long way from where I was. That's for\n\nChannel 0: That's\n\nChannel 1: sure.\n\nChannel 0: good.\n\nChannel 1: So yeah.\n\nChannel 0: Okay. Which is great. I'm I'm glad I spoke to you. Okay. So\n\nChannel 1: Yep.\n\nChannel 0: that was the GP that you had that\n\nChannel 1: Yep.\n\nChannel 0: conversation with. Yeah?\n\nChannel 1: Yeah. The Jeep yes. Yes. So I don't I have no idea why like, because she doesn't even actually know me. So\n\nChannel 0: Yeah.\n\nChannel 1: I've only I've been to her for two I went in there for because I had mood I had\n\nChannel 0: Mhmm.\n\nChannel 1: mood issues where I was angry a lot of the time, and I think I've\n\nChannel 0: Mhmm.\n\nChannel 1: spoken\n\nChannel 0: Yes.\n\nChannel 1: to you about this\n\nChannel 0: Yes.\n\nChannel 1: before.\n\nChannel 0: Yes. Yes.\n\nChannel 1: And\n\nChannel 0: I knew\n\nChannel 1: she\n\nChannel 0: about that.\n\nChannel 1: wanted me\n\nChannel 0: Yes.\n\nChannel 1: to try a testosterone gel because she said\n\nChannel 0: Yes.\n\nChannel 1: they did blood test, and they said my testosterone was slightly low. And I said, well, I don't understand because I'm\n\nChannel 0: Mhmm.\n\nChannel 1: a bit\n\nChannel 0: Mhmm.\n\nChannel 1: of a horn bag. And she laughed.\n\nChannel 0: Yep.\n\nChannel 1: And then and then she said, oh, we can try antidepressants and this testosterone gel. And I said, yep. No worries. And then after a month and a half, she said, do you feel any different? And I said,\n\nChannel 0: Mhmm.\n\nChannel 1: no. And she said,\n\nChannel 0: Mhmm.\n\nChannel 1: well, stop taking the testosterone gel because that's actually a risk to cardiac problems.\n\nChannel 0: Mhmm.\n\nChannel 1: So get rid\n\nChannel 0: Mhmm.\n\nChannel 1: of it. And I said, yep. No worries. And then I\n\nChannel 0: Mhmm.\n\nChannel 1: said, also, I'm weaning myself off of the antidepressants that you put me on. I said, because one, they're not doing anything, and two, I\n\nChannel 0: Mhmm.\n\nChannel 1: don't I'm not depressed. I said, I don't have\n\nChannel 0: Yes.\n\nChannel 1: depression. I said,\n\nChannel 0: Yep.\n\nChannel 1: you thought it would boost my mood. I said, I don't feel any different, so I think it's a waste\n\nChannel 0: Mhmm.\n\nChannel 1: time. And she said, no worries. So I haven't been on them for months.\n\nChannel 0: Okay.\n\nChannel 1: So I'm not on medication\n\nChannel 0: Okay.\n\nChannel 1: whatsoever. Because I did see in my insurance thing today, it said health problems, and then it said yes. And I was like, I don't have health issues at all. I'm\n\nChannel 0: Yeah.\n\nChannel 1: I'm healthy.\n\nChannel 0: Yeah.\n\nChannel 1: I'm a\n\nChannel 0: Yeah.\n\nChannel 1: healthy bloke. And then one of the guys was asking me about shoulder pain, neck pain, that sort of stuff. And I was like, what? Yeah. I get a stiff neck, but it's not, like it it's not an issue.\n\nI said it's just\n\nChannel 0: Not a\n\nChannel 1: me\n\nChannel 0: diagnosis.\n\nChannel 1: being\n\nChannel 0: Just\n\nChannel 1: yeah.\n\nChannel 0: a\n\nChannel 1: You know?\n\nChannel 0: bit of\n\nChannel 1: It's\n\nChannel 0: sickness.\n\nChannel 1: probably getting\n\nChannel 0: Yeah.\n\nChannel 1: old too. I'm 37,\n\nChannel 0: Yeah.\n\nChannel 1: man.\n\nChannel 0: That's not\n\nChannel 1: So\n\nChannel 0: that old.\n\nChannel 1: no. I know it's not, but I feel old. So but\n\nChannel 0: Don't we\n\nChannel 1: yeah.\n\nChannel 0: all?\n\nChannel 1: Yeah. When you got kids\n\nChannel 0: Yeah.\n\nChannel 1: running around, you start feeling your age a bit more. But yeah.\n\nChannel 0: Yeah. Okay. Well, what I'm going to do is I am going to go back to one path and\n\nChannel 1: Yep. And just tell\n\nChannel 0: Yes.\n\nChannel 1: them that is incorrect information and 100% sober. Still not\n\nChannel 0: Yes.\n\nChannel 1: a still nonsmoker.\n\nChannel 0: And\n\nChannel 1: Haven't touched\n\nChannel 0: Yep.\n\nChannel 1: a cigarette. Have\n\nChannel 0: Yep.\n\nChannel 1: not touched\n\nChannel 0: Beautiful.\n\nChannel 1: a drink. So\n\nChannel 0: Okay.\n\nChannel 1: yeah.\n\nChannel 0: I'll go back to OnePath to see what we can do, and I'm hoping we can just get a statement or something that\n\nChannel 1: Yeah.\n\nChannel 0: you signed to just declare that, obviously, that's the case, and then\n\nChannel 1: Yeah.\n\nChannel 0: we can move\n\nChannel 1: Yep.\n\nChannel 0: forward.\n\nChannel 1: Yep.\n\nChannel 0: So I will go back to OnePath\n\nChannel 1: Yep.\n\nChannel 0: and see what they say and try to push this further because that's very\n\nChannel 1: Yeah.\n\nChannel 0: annoying or\n\nChannel 1: It is very annoying that she said that\n\nChannel 0: yeah.\n\nChannel 1: because now now a medical practitioner has told them, oh, yeah.\n\nChannel 0: Yeah.\n\nChannel 1: No. He drinks every now and then. And it's like, what?\n\nChannel 0: Yeah.\n\nChannel 1: When? Where's the like, that's news\n\nChannel 0: Where did\n\nChannel 1: to\n\nChannel 0: you\n\nChannel 1: me.\n\nChannel 0: get out from?\n\nChannel 1: Yeah. Unless\n\nChannel 0: Or\n\nChannel 1: I'm\n\nChannel 0: is\n\nChannel 1: falling\n\nChannel 0: that another\n\nChannel 1: asleep and\n\nChannel 0: person?\n\nChannel 1: then I'm sleepwalking to the pub, which as far as I know, I'm not leaving the house. So yeah.\n\nChannel 0: Yeah. Okay.\n\nChannel 1: Yeah. No.\n\nChannel 0: Well,\n\nChannel 1: No worries.\n\nChannel 0: that's\n\nChannel 1: Awesome.\n\nChannel 0: great.\n\nChannel 1: Well,\n\nChannel 0: That's\n\nChannel 1: thank you\n\nChannel 0: great.\n\nChannel 1: for\n\nChannel 0: Leave\n\nChannel 1: the call.\n\nChannel 0: her with me.\n\nChannel 1: Yeah.\n\nChannel 0: No\n\nChannel 1: No\n\nChannel 0: worries.\n\nChannel 1: worries. And I'll talk to you in a\n\nChannel 0: Yeah.\n\nChannel 1: few weeks' time, I'd imagine.\n\nChannel 0: Well, I'm trying to see if I can sort it out soon. So on a personal note as well, I do wanna let you know that I'm actually going on a maternity leave at the end of next week.\n\nChannel 1: Well, congratulations.\n\nChannel 0: Thank you very much. So I'll feel your pain soon about kids running around.\n\nChannel 1: Yep.\n\nChannel 0: Sorry. I will try my best to get this sorted before I go. If I can't,\n\nChannel 1: Yep.\n\nChannel 0: I will let you I'll send you an email regardless and saying where things are after.\n\nChannel 1: Yep.\n\nChannel 0: Now\n\nChannel 1: No\n\nChannel 0: my my colleague, Jenna, will be taking over from me while I am away.\n\nChannel 1: worries.\n\nChannel 0: So I will be away for about twelve months.\n\nChannel 1: Yep.\n\nChannel 0: And\n\nChannel 1: No worries.\n\nChannel 0: in that in that email, I will also include her direct contact details. I'll brief her on everything, and hand over, as well if I can't get one path to sort it out before I go\n\nChannel 1: Yep.\n\nChannel 0: so that she's fully briefed on everything we've discussed and that she'll continue to push with one path and the GP and try to get this sorted for you as soon as possible.\n\nChannel 1: Yep. No worries. Awesome. Thank you,\n\nChannel 0: Yep.\n\nChannel 1: Veronica. You take care, and congratulations on is it your first?\n\nChannel 0: No. Yes. So having a\n\nChannel 1: Yeah.\n\nChannel 0: little girl.\n\nChannel 1: Awesome. Congratulations.\n\nChannel 0: So\n\nChannel 1: I've got\n\nChannel 0: thank\n\nChannel 1: I've\n\nChannel 0: you\n\nChannel 1: got two\n\nChannel 0: so\n\nChannel 1: little\n\nChannel 0: much.\n\nChannel 1: girls myself. So\n\nChannel 0: Yeah.\n\nChannel 1: not so little anymore. 12 and eight. But yeah.\n\nChannel 0: Yeah. Keeps you busy.\n\nChannel 1: Yeah. That's it. Alright. Thank\n\nChannel 0: Yeah.\n\nChannel 1: you. You take care.\n\nChannel 0: You too. We'll speak soon.\n\nChannel 1: Yeah. No worries.\n\nChannel 0: Alright.\n\nChannel 1: Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.79999995,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.027617566287517548},{"text":"Caleb speaking.","start":1.1999999,"end":2.02,"sentiment":"neutral","sentiment_score":0.027610350400209427}],"sentiment":"neutral","sentiment_score":0.0276127556959788,"channel":1,"num_words":3,"start":0.79999995,"end":2.02},{"sentences":[{"text":"Hi, Caleb.","start":2.56,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.15982894599437714},{"text":"It's Veronica from Oakview Financial.","start":3.1999998,"end":5.06,"sentiment":"neutral","sentiment_score":0.1708820253610611},{"text":"How are you?","start":5.12,"end":5.94,"sentiment":"neutral","sentiment_score":0.20462378362814584}],"sentiment":"neutral","sentiment_score":0.17879393696784973,"channel":0,"num_words":10,"start":2.56,"end":5.94},{"sentences":[{"text":"Yeah.","start":6.0,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.16837170720100403},{"text":"Not too bad at all.","start":6.3199997,"end":7.2,"sentiment":"neutral","sentiment_score":0.2249298721551895},{"text":"Yeah.","start":7.2,"end":7.7,"sentiment":"positive","sentiment_score":0.4414770603179931}],"sentiment":"neutral","sentiment_score":0.2477854468992778,"channel":1,"num_words":7,"start":6.0,"end":7.7},{"sentences":[{"text":"Good.","start":8.0,"end":8.5,"sentiment":"positive","sentiment_score":0.6527777314186096},{"text":"Thanks.","start":8.559999,"end":9.059999,"sentiment":"positive","sentiment_score":0.6862058639526367},{"text":"I had you booked in.","start":9.599999,"end":10.88,"sentiment":"positive","sentiment_score":0.46857755780220034},{"text":"It is really quick today.","start":10.88,"end":12.16,"sentiment":"positive","sentiment_score":0.668958866596222},{"text":"Just a bit of an update on your insurances.","start":12.16,"end":14.865,"sentiment":"neutral","sentiment_score":0.2055643598238627}],"sentiment":"positive","sentiment_score":0.42270214075133916,"channel":0,"num_words":21,"start":8.0,"end":14.865},{"sentences":[{"text":"Do you have a couple of minutes for me?","start":15.344999,"end":17.045,"sentiment":"neutral","sentiment_score":0.1250833190149731}],"sentiment":"neutral","sentiment_score":0.1250833190149731,"channel":0,"num_words":9,"start":15.344999,"end":17.045},{"sentences":[{"text":"Yeah.","start":17.235,"end":17.555,"sentiment":"neutral","sentiment_score":0.06498152017593384},{"text":"Yeah.","start":17.555,"end":17.955,"sentiment":"neutral","sentiment_score":0.07965197414159775},{"text":"No worries.","start":17.955,"end":18.435,"sentiment":"neutral","sentiment_score":0.09467850252985954}],"sentiment":"neutral","sentiment_score":0.08349762484431267,"channel":1,"num_words":4,"start":17.235,"end":18.435},{"sentences":[{"text":"Yep.","start":18.385,"end":18.885,"sentiment":"neutral","sentiment_score":0.1568705141544342}],"sentiment":"neutral","sentiment_score":0.1568705141544342,"channel":0,"num_words":1,"start":18.385,"end":18.885},{"sentences":[{"text":"I'm just heading out of the gymnasium because I'm too far.","start":18.435,"end":23.015,"sentiment":"neutral","sentiment_score":0.09861934726888483}],"sentiment":"neutral","sentiment_score":0.09861934726888483,"channel":1,"num_words":11,"start":18.435,"end":23.015},{"sentences":[{"text":"That's all that's all good.","start":24.305,"end":26.145,"sentiment":"positive","sentiment_score":0.46854642033576965},{"text":"It should literally only take a couple of minutes.","start":26.145,"end":28.805,"sentiment":"positive","sentiment_score":0.3495970666408539}],"sentiment":"positive","sentiment_score":0.3920789786747524,"channel":0,"num_words":14,"start":24.305,"end":28.805},{"sentences":[{"text":"Yeah.","start":29.24,"end":29.74,"sentiment":"neutral","sentiment_score":0.053530965000391006}],"sentiment":"neutral","sentiment_score":0.053530965000391006,"channel":1,"num_words":1,"start":29.24,"end":29.74},{"sentences":[{"text":"But before I","start":30.7,"end":31.5,"sentiment":"neutral","sentiment_score":-0.005507613842686017}],"sentiment":"neutral","sentiment_score":-0.005507613842686017,"channel":0,"num_words":3,"start":30.7,"end":31.5},{"sentences":[{"text":"No","start":31.400002,"end":31.900002,"sentiment":"neutral","sentiment_score":-0.08068181574344635}],"sentiment":"neutral","sentiment_score":-0.08068181574344635,"channel":1,"num_words":1,"start":31.400002,"end":31.900002},{"sentences":[{"text":"do go any further, just per usual,","start":31.5,"end":33.44,"sentiment":"neutral","sentiment_score":-0.1396816564457757}],"sentiment":"neutral","sentiment_score":-0.1396816564457757,"channel":0,"num_words":7,"start":31.5,"end":33.44},{"sentences":[{"text":"stress.","start":33.56,"end":34.06,"sentiment":"neutral","sentiment_score":-0.10333903133869173}],"sentiment":"neutral","sentiment_score":-0.10333903133869173,"channel":1,"num_words":1,"start":33.56,"end":34.06},{"sentences":[{"text":"just need to let you know that our calls are being recorded for quality and coaching purposes.","start":33.74,"end":37.98,"sentiment":"neutral","sentiment_score":-0.02501731409746058},{"text":"Is that okay?","start":37.98,"end":38.96,"sentiment":"neutral","sentiment_score":0.04475264002879461}],"sentiment":"neutral","sentiment_score":-0.014551820978522301,"channel":0,"num_words":20,"start":33.74,"end":38.96},{"sentences":[{"text":"Yep.","start":39.559998,"end":39.88,"sentiment":"neutral","sentiment_score":0.03832890838384628},{"text":"No worries.","start":39.88,"end":40.54,"sentiment":"neutral","sentiment_score":0.06826912984251976}],"sentiment":"neutral","sentiment_score":0.05828905602296194,"channel":1,"num_words":3,"start":39.559998,"end":40.54},{"sentences":[{"text":"Yep.","start":40.3,"end":40.78,"sentiment":"neutral","sentiment_score":0.1455838680267334},{"text":"Beautiful.","start":40.78,"end":41.28,"sentiment":"positive","sentiment_score":0.3842899203300476},{"text":"And just to confirm I'm speaking with the right person, just for security purposes, could I please get you to confirm your full name, date of birth, and address, please?","start":41.845,"end":49.945,"sentiment":"neutral","sentiment_score":0.07718640056749185}],"sentiment":"neutral","sentiment_score":0.08892080641817302,"channel":0,"num_words":32,"start":40.3,"end":49.945},{"sentences":[{"text":"Yeah.","start":50.365,"end":50.765,"sentiment":"neutral","sentiment_score":0.027679219841957092},{"text":"Give me a second.","start":50.765,"end":51.725002,"sentiment":"neutral","sentiment_score":0.0185240360442549},{"text":"I'll give you all in.","start":51.725002,"end":53.965,"sentiment":"neutral","sentiment_score":0.03480696007609367},{"text":"Caleb Cromer, the 12/01/1988 and 5 Heathcock Court, Lakeview 5114.","start":53.965,"end":60.98,"sentiment":"neutral","sentiment_score":0.02488040830940008}],"sentiment":"neutral","sentiment_score":0.026230712374672293,"channel":1,"num_words":20,"start":50.365,"end":60.98},{"sentences":[{"text":"Yep.","start":61.28,"end":61.679996,"sentiment":"neutral","sentiment_score":0.13069359958171844},{"text":"Beautiful.","start":61.679996,"end":62.179996,"sentiment":"neutral","sentiment_score":0.3167990446090698},{"text":"Now like I said, it is a pretty quick one.","start":62.96,"end":65.04,"sentiment":"neutral","sentiment_score":0.04384259209036827},{"text":"We have heard back from one part in regards to the insurances that we were applying for.","start":65.04,"end":71.215,"sentiment":"neutral","sentiment_score":-0.0354457757271388}],"sentiment":"neutral","sentiment_score":0.00977035785286591,"channel":0,"num_words":29,"start":61.28,"end":71.215},{"sentences":[{"text":"Mhmm.","start":71.535,"end":72.035,"sentiment":"neutral","sentiment_score":-0.05647464841604233}],"sentiment":"neutral","sentiment_score":-0.05647464841604233,"channel":1,"num_words":1,"start":71.535,"end":72.035},{"sentences":[{"text":"And they have come back and said that they have obtained some reports from your doctor","start":73.195,"end":79.695,"sentiment":"neutral","sentiment_score":-0.1103892819955945}],"sentiment":"neutral","sentiment_score":-0.1103892819955945,"channel":0,"num_words":16,"start":73.195,"end":79.695},{"sentences":[{"text":"Yep.","start":80.255,"end":80.755,"sentiment":"neutral","sentiment_score":-0.09916640818119048}],"sentiment":"neutral","sentiment_score":-0.09916640818119048,"channel":1,"num_words":1,"start":80.255,"end":80.755},{"sentences":[{"text":"who that's a little bit different to what we originally thought.","start":82.01,"end":86.27,"sentiment":"neutral","sentiment_score":-0.14169210872866891}],"sentiment":"neutral","sentiment_score":-0.14169210872866891,"channel":0,"num_words":11,"start":82.01,"end":86.27},{"sentences":[{"text":"She what?","start":87.189995,"end":87.829994,"sentiment":"neutral","sentiment_score":-0.0896599106490612},{"text":"Sorry.","start":87.829994,"end":88.329994,"sentiment":"neutral","sentiment_score":-0.1559814810752869}],"sentiment":"neutral","sentiment_score":-0.11176710079113643,"channel":1,"num_words":3,"start":87.189995,"end":88.329994},{"sentences":[{"text":"It had a little bit of different information to","start":89.13,"end":91.69,"sentiment":"neutral","sentiment_score":-0.1386828033460511}],"sentiment":"neutral","sentiment_score":-0.1386828033460511,"channel":0,"num_words":9,"start":89.13,"end":91.69},{"sentences":[{"text":"Okay.","start":91.67,"end":92.07,"sentiment":"neutral","sentiment_score":-0.09498240053653716}],"sentiment":"neutral","sentiment_score":-0.09498240053653716,"channel":1,"num_words":1,"start":91.67,"end":92.07},{"sentences":[{"text":"what we","start":91.69,"end":92.43,"sentiment":"neutral","sentiment_score":-0.09073925018310547}],"sentiment":"neutral","sentiment_score":-0.09073925018310547,"channel":0,"num_words":2,"start":91.69,"end":92.43},{"sentences":[{"text":"Yep.","start":92.07,"end":92.57,"sentiment":"neutral","sentiment_score":-0.08569659292697906}],"sentiment":"neutral","sentiment_score":-0.08569659292697906,"channel":1,"num_words":1,"start":92.07,"end":92.57},{"sentences":[{"text":"originally thought when we applied.","start":92.729996,"end":94.67,"sentiment":"neutral","sentiment_score":-0.10878968834877015},{"text":"So, essentially, the the medical reports from the doctor,","start":95.305,"end":98.045,"sentiment":"neutral","sentiment_score":-0.12130631589227253}],"sentiment":"neutral","sentiment_score":-0.1168360917695931,"channel":0,"num_words":14,"start":92.729996,"end":98.045},{"sentences":[{"text":"Yep.","start":98.774994,"end":99.274994,"sentiment":"neutral","sentiment_score":-0.08342348039150238}],"sentiment":"neutral","sentiment_score":-0.08342348039150238,"channel":1,"num_words":1,"start":98.774994,"end":99.274994},{"sentences":[{"text":"does say that currently, you are drinking every now and then.","start":99.145,"end":104.125,"sentiment":"neutral","sentiment_score":-0.17106438766826282},{"text":"Not obviously","start":104.424995,"end":104.985,"sentiment":"neutral","sentiment_score":-0.182012140750885}],"sentiment":"neutral","sentiment_score":-0.17274865737328163,"channel":0,"num_words":13,"start":99.145,"end":104.985},{"sentences":[{"text":"I'm doing","start":104.774994,"end":105.335,"sentiment":"neutral","sentiment_score":-0.19305189698934555}],"sentiment":"neutral","sentiment_score":-0.19305189698934555,"channel":1,"num_words":2,"start":104.774994,"end":105.335},{"sentences":[{"text":"a lot,","start":104.985,"end":105.645,"sentiment":"neutral","sentiment_score":-0.1818082183599472}],"sentiment":"neutral","sentiment_score":-0.1818082183599472,"channel":0,"num_words":2,"start":104.985,"end":105.645},{"sentences":[{"text":"what?","start":105.335,"end":105.835,"sentiment":"neutral","sentiment_score":-0.15028056502342224}],"sentiment":"neutral","sentiment_score":-0.15028056502342224,"channel":1,"num_words":1,"start":105.335,"end":105.835},{"sentences":[{"text":"but, that you are having alcohol every now and then.","start":106.104996,"end":109.41,"sentiment":"neutral","sentiment_score":-0.2068024531006813}],"sentiment":"neutral","sentiment_score":-0.2068024531006813,"channel":0,"num_words":10,"start":106.104996,"end":109.41},{"sentences":[{"text":"What?","start":110.229996,"end":110.63,"sentiment":"neutral","sentiment_score":-0.16793876886367798},{"text":"No.","start":110.63,"end":110.869995,"sentiment":"negative","sentiment_score":-0.34626227617263794},{"text":"Absolutely not.","start":110.869995,"end":111.67,"sentiment":"negative","sentiment_score":-0.42882342636585236},{"text":"I'm 100% sober for for I have not had a drink since 2020 December 2020.","start":111.67,"end":120.81,"sentiment":"negative","sentiment_score":-0.3601977547009786}],"sentiment":"negative","sentiment_score":-0.35656916938329997,"channel":1,"num_words":19,"start":110.229996,"end":120.81},{"sentences":[{"text":"Yeah.","start":121.41,"end":121.89,"sentiment":"neutral","sentiment_score":-0.13253435492515564},{"text":"So that's what I","start":121.89,"end":122.69,"sentiment":"neutral","sentiment_score":-0.1467445194721222}],"sentiment":"neutral","sentiment_score":-0.1439024865627289,"channel":0,"num_words":5,"start":121.41,"end":122.69},{"sentences":[{"text":"I","start":122.615005,"end":122.695,"sentiment":"neutral","sentiment_score":-0.19581519067287445}],"sentiment":"neutral","sentiment_score":-0.19581519067287445,"channel":1,"num_words":1,"start":122.615005,"end":122.695},{"sentences":[{"text":"was","start":122.69,"end":122.850006,"sentiment":"neutral","sentiment_score":-0.17726242542266846}],"sentiment":"neutral","sentiment_score":-0.17726242542266846,"channel":0,"num_words":1,"start":122.69,"end":122.850006},{"sentences":[{"text":"have","start":122.695,"end":122.935005,"sentiment":"neutral","sentiment_score":-0.19640599191188812}],"sentiment":"neutral","sentiment_score":-0.19640599191188812,"channel":1,"num_words":1,"start":122.695,"end":122.935005},{"sentences":[{"text":"really","start":122.850006,"end":123.170006,"sentiment":"neutral","sentiment_score":-0.15892665088176727}],"sentiment":"neutral","sentiment_score":-0.15892665088176727,"channel":0,"num_words":1,"start":122.850006,"end":123.170006},{"sentences":[{"text":"not","start":122.935005,"end":123.175,"sentiment":"neutral","sentiment_score":-0.21724337339401245}],"sentiment":"neutral","sentiment_score":-0.21724337339401245,"channel":1,"num_words":1,"start":122.935005,"end":123.175},{"sentences":[{"text":"confused","start":123.170006,"end":123.670006,"sentiment":"neutral","sentiment_score":-0.3325728178024292}],"sentiment":"neutral","sentiment_score":-0.3325728178024292,"channel":0,"num_words":1,"start":123.170006,"end":123.670006},{"sentences":[{"text":"had 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They note that the calls are being recorded for quality purposes and promise to go through underwriting to confirm the information. The representatives also discuss Caleb's medical history and potential medical issues, including drug use and upcoming maternity leave. They offer to help sort out problems and provide direct contact information for Caleb."},"intents":{"segments":[{"text":"because, basically, on what those medical reports says, I was like, okay. Well, I can't get you the cover. Yeah. Good thing is what you are telling me. So what we basically need to do now now is Yep. I will go back through the underwriter and say that that information is not correct. Yep.","start_word":537,"end_word":591,"intents":[{"intent":"Clarify medical information","confidence_score":0.024761166}]},{"text":"and she called me and she mentioned she goes, you do not use recreational drugs, do you? 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Mhmm.","start_word":1115,"end_word":1129,"intents":[{"intent":"Stop taking testosterone gel","confidence_score":0.21366812}]},{"text":"said, also, I'm weaning myself off of the antidepressants that you put me on.","start_word":1146,"end_word":1159,"intents":[{"intent":"Wean off antidepressants","confidence_score":0.22830282}]},{"text":"Well, I'm trying to see if I can sort it out soon.","start_word":1610,"end_word":1621,"intents":[{"intent":"Sort the whole thing out","confidence_score":4.6965047e-7}]},{"text":"I will let you I'll send you an email regardless and saying where things are after. Yep.","start_word":1683,"end_word":1699,"intents":[{"intent":"Send an email","confidence_score":0.04801796}]}]},"sentiments":{"segments":[{"text":"Hello. Caleb speaking. Hi, Caleb. It's Veronica from Oakview Financial. How are you? Yeah. Not too bad at all.","start_word":0,"end_word":18,"sentiment":"neutral","sentiment_score":0.1560005247592926},{"text":"Yeah. Good. Thanks. I had you booked in. It is really quick today.","start_word":19,"end_word":31,"sentiment":"positive","sentiment_score":0.5754916667938232},{"text":"Just a bit of an update on your insurances. Do you have a couple of minutes for me? Yeah. Yeah. No worries. Yep. I'm just heading out of the gymnasium because I'm too far.","start_word":32,"end_word":65,"sentiment":"neutral","sentiment_score":0.1294502466917038},{"text":"That's all that's all good. It should literally only take a couple of minutes.","start_word":66,"end_word":79,"sentiment":"positive","sentiment_score":0.3971354365348816},{"text":"Yeah. But before I No do go any further, just per usual, stress. just need to let you know that our calls are being recorded for quality and coaching purposes. Is that okay? Yep. No worries. 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So, essentially, the the medical reports from the doctor, Yep. does say that currently, you are drinking every now and then. Not obviously I'm doing a lot, what? but, that you are having alcohol every now and then. What?","start_word":118,"end_word":285,"sentiment":"neutral","sentiment_score":-0.04951069876551628},{"text":"No. Absolutely not. I'm 100% sober for for I have not had a drink since 2020 December 2020.","start_word":286,"end_word":303,"sentiment":"negative","sentiment_score":-0.3671559691429138},{"text":"Yeah. So that's what I I was have really not confused had and about. this the doctor that they've called, her was that doctor Yeah. who has been?","start_word":304,"end_word":331,"sentiment":"neutral","sentiment_score":-0.16117681562900543},{"text":"Because she's not even my doctor. She's just someone that I've seen. But I do not drink at all. So if if that's what she said, I'll fucking I'll go to town on her because that's the biggest load of shit I've ever heard.","start_word":332,"end_word":375,"sentiment":"negative","sentiment_score":-0.5619072914123535},{"text":"Yeah. And I'm glad that you say that because I was like, I know we've gone over this, and we have the insurances. And then Mhmm. when I got the, the callback from one path to say that they obtained these medical reports, I was like, oh, okay. That's fine if that's the case, but, obviously, No. that Absolutely changes not. One things. 100% dead set sober. Do not Okay. smoke, and I have not Yes. had a drink for almost six years. Yeah. Because I had here last time we spoke, which is obviously a little while ago, it was at least five and a half years. So that matches exactly Uh-huh. what you were telling me right Yeah. now. Because I couldn't Okay. apply I couldn't apply Yes. for the insurance until December last year because I had to be five Correct. years sober. Exactly. So yep. So okay. So that changes things. So what I will do Yeah. because, basically, on what those medical reports says, I was like, okay. Well, I can't get you the cover. Yeah. Good thing is what you are telling me. So what we basically need to do now now is Yep.","start_word":376,"end_word":575,"sentiment":"neutral","sentiment_score":-0.09414248913526536},{"text":"I will go back through the underwriter and say that that information is not correct.","start_word":576,"end_word":590,"sentiment":"negative","sentiment_score":-0.33741748332977295},{"text":"Yep. Now I will see if I can find out because sometimes they they don't give me Yeah. all the I information don't know because I don't know why she would have said that unless it's yeah. a mix and translation. Because she called me, and I vividly Mhmm. remember that I was running I was running data cables for the Mount Pleasant Hotel at the time, Yeah. and she called me and she mentioned she goes, you do not use recreational drugs, do you? And I said, no. I do not. And she Yeah. said, but you have as a as a teenager experimented? And I said, yes. And she goes, okay. Well, I don't think that you need to even put that down as, yes, you have used them. She goes, yeah. Everyone you know, Yep. people do that. And she Yep. goes, and you're still not drinking? And I said, no. Mate, not at all. Not even one. I said, I have Okay. not touched a drop of alcohol since the December 8 in 2020. And she goes, Yes. yep. No worries. That's what she asked me on the phone. And then she's gone that I'm occasionally drinking. Nope. And And that I'm was com your yeah.","start_word":591,"end_word":800,"sentiment":"neutral","sentiment_score":-0.07396256526311239},{"text":"And That I'm was completely ridiculous.","start_word":801,"end_word":806,"sentiment":"negative","sentiment_score":-0.3430561423301697},{"text":"off all medications. Like, I'm not Yeah. on anything whatsoever. So I am literally just 100 Yeah. percent dinky diet, Caleb. I'm on nothing. Doing this doing the best Yeah.","start_word":807,"end_word":836,"sentiment":"neutral","sentiment_score":-0.08472306281328201},{"text":"thing can help, which is fantastic.","start_word":837,"end_word":842,"sentiment":"positive","sentiment_score":0.4829476773738861},{"text":"Yeah. Well well, Okay. actually, it's probably as my mate always says to me, he goes, you're raw dog in life. And I'm like, okay. Thanks, mate. Whatever. You know what? But At the end of the day, you'll probably benefit for it. You oh, know? I feel You'll I feel very you know? much better. It's yeah.","start_word":843,"end_word":900,"sentiment":"neutral","sentiment_score":0.09614647924900056},{"text":"That's good.","start_word":901,"end_word":902,"sentiment":"positive","sentiment_score":0.37512627243995667},{"text":"I have come I have come a very long way from where I was. That's for That's sure. good. So yeah. Okay.","start_word":903,"end_word":924,"sentiment":"neutral","sentiment_score":0.09656960517168044},{"text":"Which is great. I'm I'm glad I spoke to you.","start_word":925,"end_word":934,"sentiment":"positive","sentiment_score":0.5363489389419556},{"text":"Okay. So Yep. that was the GP that you had that Yep. conversation with. Yeah? Yeah. The Jeep yes. Yes. So I don't I have no idea why like, because she doesn't even actually know me. So Yeah. I've only I've been to her for two I went in there for because I had mood I had Mhmm. mood issues where I was angry a lot of the time, and I think I've Mhmm. spoken Yes. to you about this Yes. before. Yes. Yes. And I knew she about that. wanted me Yes. to try a testosterone gel because she said Yes. they did blood test, and they said my testosterone was slightly low. And I said, well, I don't understand because I'm Mhmm. a bit Mhmm. of a horn bag. And she laughed. Yep. And then and then she said, oh, we can try antidepressants and this testosterone gel. And I said, yep. No worries. And then after a month and a half, she said, do you feel any different? And I said, Mhmm. no. And she said, Mhmm.","start_word":935,"end_word":1114,"sentiment":"neutral","sentiment_score":-0.08486282817191548},{"text":"well, stop taking the testosterone gel because that's actually a risk to cardiac problems.","start_word":1115,"end_word":1128,"sentiment":"negative","sentiment_score":-0.4265313446521759},{"text":"Mhmm. So get rid Mhmm. of it. And I said, yep. No worries. And then I Mhmm. said, also, I'm weaning myself off of the antidepressants that you put me on. I said, because one, they're not doing anything, and two, I Mhmm. don't I'm not depressed. I said, I don't have Yes. depression. I said, Yep. you thought it would boost my mood.","start_word":1129,"end_word":1192,"sentiment":"neutral","sentiment_score":-0.1581355780363083},{"text":"I said, I don't feel any different, so I think it's a waste Mhmm.","start_word":1193,"end_word":1206,"sentiment":"negative","sentiment_score":-0.4456707835197449},{"text":"time. And she said, no worries. So I haven't been on them for months. Okay. So I'm not on medication Okay. whatsoever. Because I did see in my insurance thing today, it said health problems, and then it said yes.","start_word":1207,"end_word":1246,"sentiment":"neutral","sentiment_score":-0.12529544532299042},{"text":"And I was like, I don't have health issues at all.","start_word":1247,"end_word":1257,"sentiment":"negative","sentiment_score":-0.3695627748966217},{"text":"I'm Yeah. I'm healthy. Yeah. I'm a Yeah. healthy bloke. And then one of the guys was asking me about shoulder pain, neck pain, that sort of stuff. And I was like, what? Yeah. I get a stiff neck, but it's not, like it it's not an issue. I said it's just Not a me diagnosis. being Just yeah. a You know? bit of It's sickness. probably getting Yeah. old too. I'm 37, Yeah. man. That's not So that old. no. I know it's not, but I feel old. So but Don't we yeah. all? Yeah. When you got kids Yeah. running around, you start feeling your age a bit more. But yeah. Yeah. Okay. Well, what I'm going to do is I am going to go back to one path and Yep. And just tell Yes. them that is incorrect information and 100% sober. Still not Yes. a still nonsmoker. And Haven't touched Yep. a cigarette. Have Yep. not touched Beautiful. a drink. So Okay. yeah. I'll go back to OnePath to see what we can do, and I'm hoping we can just get a statement or something that Yeah. you signed to just declare that, obviously, that's the case, and then Yeah. we can move Yep. forward. Yep. So I will go back to OnePath Yep. and see what they say and try to push this further because that's very Yeah.","start_word":1258,"end_word":1490,"sentiment":"neutral","sentiment_score":-0.07905567437410355},{"text":"annoying or It is very annoying that she said that yeah.","start_word":1491,"end_word":1501,"sentiment":"negative","sentiment_score":-0.4425053000450134},{"text":"because now now a medical practitioner has told them, oh, yeah. Yeah. No. He drinks every now and then. And it's like, what? Yeah. When? Where's the like, that's news Where did to you me. get out from? Yeah. Unless Or I'm is falling that another asleep and person? then I'm sleepwalking to the pub, which as far as I know, I'm not leaving the house. So yeah. Yeah. Okay. Yeah. No. Well, No worries.","start_word":1502,"end_word":1576,"sentiment":"neutral","sentiment_score":-0.1597135345141093},{"text":"that's Awesome. great. Well, That's thank you great.","start_word":1577,"end_word":1584,"sentiment":"positive","sentiment_score":0.5401402711868286},{"text":"for Leave the call. her with me. Yeah. No No worries. worries. And I'll talk to you in a Yeah. few weeks' time, I'd imagine. Well, I'm trying to see if I can sort it out soon. So on a personal note as well, I do wanna let you know that I'm actually going on a maternity leave at the end of next week. Well, congratulations. Thank you very much.","start_word":1585,"end_word":1654,"sentiment":"neutral","sentiment_score":0.03251126781105995},{"text":"So I'll feel your pain soon about kids running around.","start_word":1655,"end_word":1664,"sentiment":"negative","sentiment_score":-0.42465218901634216},{"text":"Yep. Sorry. I will try my best to get this sorted before I go. If I can't, Yep. I will let you I'll send you an email regardless and saying where things are after. Yep. Now No my my colleague, Jenna, will be taking over from me while I am away. worries. So I will be away for about twelve months. Yep. And No worries. in that in that email, I will also include her direct contact details. I'll brief her on everything, and hand over, as well if I can't get one path to sort it out before I go Yep. so that she's fully briefed on everything we've discussed and that she'll continue to push with one path and the GP and try to get this sorted for you as soon as possible. Yep. No worries. Awesome. Thank you, Yep. Veronica. You take care, and congratulations on is it your first? No. Yes. So having a Yeah. little girl. Awesome. Congratulations. So I've got thank I've you got two so little much. girls myself. So Yeah. not so little anymore. 12 and eight. But yeah. Yeah. Keeps you busy. Yeah. That's it. Alright. Thank Yeah. you. You take care. You too. We'll speak soon. Yeah. No worries. Alright. Bye. Bye.","start_word":1665,"end_word":1876,"sentiment":"neutral","sentiment_score":0.00709533818227564}],"average":{"sentiment":"neutral","sentiment_score":-0.06688591148818152}}}}