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It's Jacob here from Urbis. How are you? Good. I'm not sure if you've been keeping up with our Earl's field, but Louise and her manager have decided they now want another memo from you. Yeah. I actually don't understand. I mean, Louise says I'm just being pedantic, and I'm like, well, I don't think we need to be at this point. Like, I just don't understand. She had me update all these landscape plans and notations just to turn around and go, actually, no. What we want is a letter from you that says the landscaping can all be done in accordance with the flood mitigation measures and that it all sort of ties together. Main issue, and I think it's coming down to a common sense issue here, is she's going, well, if you're doing all your site levels and then you do landscaping, your landscaping goes on top of that. And I said, well, no. Because you don't plant a tree on the surface level. You dig down. So if they need to put fertilizer, mulch, whatever, they dig the hole so that the top of that level fits level with the surface of the site, which would be in the line with the flood reports. And she's like, well, we don't see it. We don't we think there's a disconnect and there's and so all they're wanting is a report that says, yeah, essentially, the landscaping can be done in accordance with the mitigation measures as long as the final surface level I think I sent through in that email yesterday, this in blue, I tell if I what exactly they wanted. Just essentially saying that landscaping can be done in accordance with the flood mitigation measures. There's no conflict that the landscaping's gonna stop for something else. Obviously, you don't need to go into how to plant a tree or anything. That's just me being silly, but it just seems that common sense isn't isn't there. Mhmm. Yeah. Yeah. Essentially. They're just worried that if if we do the site levels in accordance with sort of the levels in the flood study, that how does that speak to the landscaping? Because they're gonna go above. They're talking about bringing in fill and things. But I'm like, the fill isn't the same reference in landscaping as it is for excavation or level works. Fill is topsoil to put on top of the tree after you have stuck a hole to put it in. So that that's sort of where they seem to be getting stuck on. But, yeah, they just wanted to to relate to that. So the other thing I've gotta do for the landscape plan is get just a notation that sectional diagram updated. It's just a generic sectional diagram, and they want it updated to be more specific to this one, which is fine. The landscape architect's doing that. But, yeah, they just wanna let it to say essentially you that, yeah, if you've read both, then they can be done in accordance with the flood mitigation. So, essentially, that they've got the comfort that they can plant some trees and landscaping without stopping what it is in the in the report. Yeah. Fantastic. Look. Yeah. Look. I understand timing and everything. That's fine. Look. I mean, if you wanna have a think about timing and just respond to the email, let us know. We obviously just wanna try and get it in as soon as possible. But, yeah, look, I'm happy for you to be realistic in terms of where this is sitting. We're still gonna get the landscape plan updated anyway to get the new sectional diagram, so that'll probably take a day or so anyway at an absolute minimum, if not longer than that. So, yeah, it's it's not like we're we're saying do it today because we're not gonna have the landscape plan plan done today either. Yep. Yep. Yeah. Look. That's fine. Clients obviously know that it's gonna cost you money for both of them. So just let him know what it is and how have you if you're if it's just as per the previous agreement, then that's fine. If that's what you needed an email from him, whatever you need. I've already spoken to him today, so that's fine. Yep. Cool. Alright. Thank you. Alright. 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Alex. It's Jacob here from Urbis. How are you? Good. I'm not sure if you've been keeping up with our Earl's field, but Louise and her manager have decided they now want another memo from you.\n\nYeah. I actually don't understand. I mean, Louise says I'm just being pedantic, and I'm like, well, I don't think we need to be at this point. Like, I just don't understand. She had me update all these landscape plans and notations just to turn around and go, actually, no.\n\nWhat we want is a letter from you that says the landscaping can all be done in accordance with the flood mitigation measures and that it all sort of ties together. Main issue, and I think it's coming down to a common sense issue here, is she's going, well, if you're doing all your site levels and then you do landscaping, your landscaping goes on top of that. And I said, well, no. Because you don't plant a tree on the surface level. You dig down.\n\nSo if they need to put fertilizer, mulch, whatever, they dig the hole so that the top of that level fits level with the surface of the site, which would be in the line with the flood reports. And she's like, well, we don't see it. We don't we think there's a disconnect and there's and so all they're wanting is a report that says, yeah, essentially, the landscaping can be done in accordance with the mitigation measures as long as the final surface level I think I sent through in that email yesterday, this in blue, I tell if I what exactly they wanted. Just essentially saying that landscaping can be done in accordance with the flood mitigation measures. There's no conflict that the landscaping's gonna stop for something else.\n\nObviously, you don't need to go into how to plant a tree or anything. That's just me being silly, but it just seems that common sense isn't isn't there. Mhmm. Yeah. Yeah.\n\nEssentially. They're just worried that if if we do the site levels in accordance with sort of the levels in the flood study, that how does that speak to the landscaping? Because they're gonna go above. They're talking about bringing in fill and things. But I'm like, the fill isn't the same reference in landscaping as it is for excavation or level works.\n\nFill is topsoil to put on top of the tree after you have stuck a hole to put it in. So that that's sort of where they seem to be getting stuck on. But, yeah, they just wanted to to relate to that. So the other thing I've gotta do for the landscape plan is get just a notation that sectional diagram updated. It's just a generic sectional diagram, and they want it updated to be more specific to this one, which is fine.\n\nThe landscape architect's doing that. But, yeah, they just wanna let it to say essentially you that, yeah, if you've read both, then they can be done in accordance with the flood mitigation. So, essentially, that they've got the comfort that they can plant some trees and landscaping without stopping what it is in the in the report. Yeah. Fantastic.\n\nLook. Yeah. Look. I understand timing and everything. That's fine.\n\nLook. I mean, if you wanna have a think about timing and just respond to the email, let us know. We obviously just wanna try and get it in as soon as possible. But, yeah, look, I'm happy for you to be realistic in terms of where this is sitting. We're still gonna get the landscape plan updated anyway to get the new sectional diagram, so that'll probably take a day or so anyway at an absolute minimum, if not longer than that.\n\nSo, yeah, it's it's not like we're we're saying do it today because we're not gonna have the landscape plan plan done today either. Yep. Yep. Yeah. Look.\n\nThat's fine. Clients obviously know that it's gonna cost you money for both of them. So just let him know what it is and how have you if you're if it's just as per the previous agreement, then that's fine. If that's what you needed an email from him, whatever you need. I've already spoken to him today, so that's fine.\n\nYep. Cool. Alright. Thank you. Alright.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hi, Alex.","start":3.28,"end":3.84,"sentiment":"neutral","sentiment_score":0.07989778742194176},{"text":"It's Jacob here from Urbis.","start":3.84,"end":5.12,"sentiment":"neutral","sentiment_score":0.11321320086717605},{"text":"How are you?","start":5.12,"end":5.8599997,"sentiment":"neutral","sentiment_score":0.16459130744139353},{"text":"Good.","start":8.32,"end":8.82,"sentiment":"neutral","sentiment_score":0.2554582953453064},{"text":"I'm not sure if you've been keeping up with our Earl's field, but Louise and her manager have decided they now want another memo from you.","start":9.28,"end":18.195,"sentiment":"neutral","sentiment_score":-0.11649318899099644}],"sentiment":"neutral","sentiment_score":-0.04199267883558531,"num_words":37,"start":3.28,"end":18.195},{"sentences":[{"text":"Yeah.","start":20.735,"end":21.215,"sentiment":"negative","sentiment_score":-0.4319096803665161},{"text":"I actually don't 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the top of that level fits level with the surface of the site, which would be in the line with the flood reports.","start":58.989998,"end":69.595,"sentiment":"neutral","sentiment_score":-0.12068664968798035},{"text":"And she's like, well, we don't see it.","start":71.415,"end":73.175,"sentiment":"neutral","sentiment_score":-0.1289480607956648},{"text":"We don't we think there's a disconnect and there's and so all they're wanting is a report that says, yeah, essentially, the landscaping can be done in accordance with the mitigation measures as long as the final surface level I think I sent through in that email yesterday, this in blue, I tell if I what exactly they wanted.","start":73.175,"end":94.270004,"sentiment":"neutral","sentiment_score":-0.017805206636756152},{"text":"Just essentially saying that landscaping can be done in accordance with the flood mitigation measures.","start":94.595,"end":99.155,"sentiment":"neutral","sentiment_score":0.16704624183475972},{"text":"There's no conflict that the landscaping's gonna stop for something else.","start":99.155,"end":103.415,"sentiment":"neutral","sentiment_score":-0.13429290293292565}],"sentiment":"neutral","sentiment_score":-0.04305124176196925,"num_words":131,"start":58.989998,"end":103.415},{"sentences":[{"text":"Obviously, you don't need to go into how to plant a tree or anything.","start":105.395,"end":107.955,"sentiment":"neutral","sentiment_score":-0.1643617743892329},{"text":"That's just me being silly, but it just seems that common sense isn't isn't there.","start":107.955,"end":114.18,"sentiment":"neutral","sentiment_score":-0.3234866976737976},{"text":"Mhmm.","start":127.134995,"end":127.634995,"sentiment":"neutral","sentiment_score":-0.19754967093467712},{"text":"Yeah.","start":139.83,"end":140.33,"sentiment":"neutral","sentiment_score":-0.18727409839630127},{"text":"Yeah.","start":150.63,"end":151.13,"sentiment":"neutral","sentiment_score":0.006613319739699364}],"sentiment":"neutral","sentiment_score":-0.2353617423796095,"num_words":32,"start":105.395,"end":151.13},{"sentences":[{"text":"Essentially.","start":151.27,"end":151.77,"sentiment":"neutral","sentiment_score":0.00197962555103004},{"text":"They're just worried that if if we do the site levels in accordance with sort of the levels in the flood study, that how does that speak to the landscaping?","start":152.645,"end":161.30501,"sentiment":"neutral","sentiment_score":-0.015258018051584561},{"text":"Because they're gonna go above.","start":161.365,"end":162.725,"sentiment":"neutral","sentiment_score":0.0024385925382375715},{"text":"They're talking about bringing in fill and things.","start":162.725,"end":164.80501,"sentiment":"neutral","sentiment_score":-0.009140913607552648},{"text":"But I'm like, the fill isn't the same reference in landscaping as it is for excavation or level works.","start":164.80501,"end":170.94,"sentiment":"neutral","sentiment_score":-0.09283491086802985}],"sentiment":"neutral","sentiment_score":-0.03619934235965567,"num_words":63,"start":151.27,"end":170.94},{"sentences":[{"text":"Fill is topsoil to put on top of the tree after you have stuck a hole to put it in.","start":171.40001,"end":175.8,"sentiment":"neutral","sentiment_score":-0.03593610897660256},{"text":"So that that's sort of where they seem to be getting stuck on.","start":175.8,"end":179.64,"sentiment":"neutral","sentiment_score":-0.10806753715643516},{"text":"But, yeah, they just wanted to to relate to that.","start":179.64,"end":182.52501,"sentiment":"neutral","sentiment_score":-0.04938014261424541},{"text":"So the other thing I've gotta do for the landscape plan is get just a notation that sectional diagram updated.","start":182.52501,"end":190.065,"sentiment":"neutral","sentiment_score":0.09191217683255673},{"text":"It's just a generic sectional diagram, and they want it updated to be more specific to this one, which is fine.","start":190.125,"end":198.35999,"sentiment":"neutral","sentiment_score":0.1264994162179175}],"sentiment":"neutral","sentiment_score":0.022349162958562374,"num_words":84,"start":171.40001,"end":198.35999},{"sentences":[{"text":"The landscape architect's doing that.","start":198.35999,"end":200.2,"sentiment":"neutral","sentiment_score":0.16564880609512328},{"text":"But, yeah, they just wanna let it to say essentially you that, yeah, if you've read both, then they can be done in accordance with the flood mitigation.","start":200.2,"end":206.78,"sentiment":"neutral","sentiment_score":0.24241118186286517},{"text":"So, essentially, that they've got the comfort that they can plant some trees and landscaping without stopping what it is in the in the report.","start":206.84,"end":216.745,"sentiment":"neutral","sentiment_score":0.2502927127480507},{"text":"Yeah.","start":224.34,"end":224.66,"sentiment":"positive","sentiment_score":0.45920318365097046},{"text":"Fantastic.","start":224.66,"end":225.16,"sentiment":"positive","sentiment_score":0.6939929723739624}],"sentiment":"neutral","sentiment_score":0.2504378516227007,"num_words":60,"start":198.35999,"end":225.16},{"sentences":[{"text":"Look.","start":227.46,"end":227.78,"sentiment":"neutral","sentiment_score":0.19364561140537265},{"text":"Yeah.","start":227.78,"end":228.1,"sentiment":"neutral","sentiment_score":0.07525645196437836},{"text":"Look.","start":228.1,"end":228.34,"sentiment":"neutral","sentiment_score":0.06836520880460739},{"text":"I understand timing and everything.","start":228.34,"end":230.9,"sentiment":"neutral","sentiment_score":0.034620534628629684},{"text":"That's fine.","start":230.9,"end":231.54001,"sentiment":"neutral","sentiment_score":0.19058997184038162}],"sentiment":"neutral","sentiment_score":0.08915498889982701,"num_words":10,"start":227.46,"end":231.54001},{"sentences":[{"text":"Look.","start":231.54001,"end":231.86,"sentiment":"neutral","sentiment_score":0.0865480899810791},{"text":"I mean, if you wanna have a think about timing and just respond to the email, let us know.","start":231.86,"end":235.78,"sentiment":"neutral","sentiment_score":0.06041507226856131},{"text":"We obviously just wanna try and get it in as soon as possible.","start":235.78,"end":238.145,"sentiment":"neutral","sentiment_score":0.07903075103576367},{"text":"But, yeah, look, I'm happy for you to be realistic in terms of where this is sitting.","start":238.145,"end":241.605,"sentiment":"neutral","sentiment_score":0.24011070675709667},{"text":"We're still gonna get the landscape plan updated anyway to get the new sectional diagram, so that'll probably take a day or so anyway at an absolute minimum, if not longer than that.","start":242.065,"end":252.26,"sentiment":"neutral","sentiment_score":0.10866732996973125}],"sentiment":"neutral","sentiment_score":0.11963539916169212,"num_words":83,"start":231.54001,"end":252.26},{"sentences":[{"text":"So, yeah, it's it's not like we're we're saying do it today because we're not gonna have the landscape plan plan done today either.","start":252.26,"end":259.24,"sentiment":"neutral","sentiment_score":-0.07110965702061851},{"text":"Yep.","start":268.35498,"end":268.85498,"sentiment":"neutral","sentiment_score":-0.03574446588754654},{"text":"Yep.","start":276.115,"end":276.615,"sentiment":"neutral","sentiment_score":-0.06571043282747269},{"text":"Yeah.","start":288.2,"end":288.52002,"sentiment":"neutral","sentiment_score":0.0044344570487737656},{"text":"Look.","start":288.52002,"end":288.92,"sentiment":"neutral","sentiment_score":0.014985881745815275}],"sentiment":"neutral","sentiment_score":-0.06388094030054552,"num_words":28,"start":252.26,"end":288.92},{"sentences":[{"text":"That's fine.","start":288.92,"end":289.66,"sentiment":"neutral","sentiment_score":0.054571498185396194},{"text":"Clients obviously know that it's gonna cost you money for both of them.","start":289.825,"end":292.14502,"sentiment":"neutral","sentiment_score":-0.0809726629119653},{"text":"So just let him know what it is and how have you if you're if it's just as per the previous agreement, then that's fine.","start":292.14502,"end":298.86502,"sentiment":"neutral","sentiment_score":0.016355848186649383},{"text":"If that's what you needed an email from him, whatever you need.","start":298.86502,"end":301.685,"sentiment":"neutral","sentiment_score":0.004227714845910668},{"text":"I've already spoken to him today, so that's fine.","start":302.305,"end":304.405,"sentiment":"neutral","sentiment_score":0.08609963705142339}],"sentiment":"neutral","sentiment_score":0.004770883521233059,"num_words":61,"start":288.92,"end":304.405},{"sentences":[{"text":"Yep.","start":307.9449,"end":308.2649,"sentiment":"neutral","sentiment_score":0.1806011199951172},{"text":"Cool.","start":308.2649,"end":308.6649,"sentiment":"positive","sentiment_score":0.6120822429656982},{"text":"Alright.","start":308.6649,"end":308.98486,"sentiment":"positive","sentiment_score":0.4697657525539398},{"text":"Thank you.","start":308.98486,"end":309.72488,"sentiment":"positive","sentiment_score":0.7290557622909546},{"text":"Alright.","start":311.06488,"end":311.3849,"sentiment":"neutral","sentiment_score":0.041011396795511246}],"sentiment":"positive","sentiment_score":0.46026200614869595,"num_words":6,"start":307.9449,"end":311.3849},{"sentences":[{"text":"Bye.","start":311.3849,"end":311.8849,"sentiment":"neutral","sentiment_score":-0.08829750120639801}],"sentiment":"neutral","sentiment_score":-0.08829750120639801,"num_words":1,"start":311.3849,"end":311.8849}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello? Speaking.\n\nChannel 1: Hi, Alex. It's Jacob here from Urbis. How are you?\n\nChannel 0: Good, Jake. And how are you?\n\nChannel 1: Good. I'm not sure if you've been keeping up with our Earl's field, but Louise and her manager have decided they now want another memo from you.\n\nChannel 0: Ridiculous.\n\nChannel 1: Yeah. I actually don't understand. I mean, Louise says I'm just being pedantic, and I'm like, well, I don't think we need to be at this point. Like, I just don't understand. She had me update all these landscape plans and notations just to turn around and go, actually, no.\n\nWhat we want is a letter from you that says the landscaping can all be done in accordance with the flood mitigation measures and that it all sort of ties together. Main\n\nChannel 0: Yeah.\n\nChannel 1: issue, and I think it's coming down to a common sense issue here, is she's going, well, if you're doing all your site levels and then you do landscaping, your landscaping goes on top of that. And I said, well, no. Because you don't plant a tree on the surface level. You dig down. So if they need to put fertilizer, mulch, whatever, they dig the hole so that the top of that level fits level with the surface of the site, which would be in the line with the flood reports.\n\nChannel 0: Oh my gosh.\n\nChannel 1: And she's like, well, we don't see it. We don't we think there's a disconnect and there's and so all they're wanting is a report that says, yeah, essentially, the landscaping can be done in accordance with the mitigation measures as long as the final surface level I think I sent through in that email yesterday, this in blue, I tell if I what exactly they wanted. Just essentially\n\nChannel 0: Yeah.\n\nChannel 1: saying that landscaping can be done in accordance with the flood mitigation measures. There's no conflict that the landscaping's gonna stop for something else.\n\nChannel 0: Okay.\n\nChannel 1: Obviously, you don't need to go into how to plant a tree or anything. That's just me being silly, but it just seems that common sense isn't isn't there.\n\nChannel 0: Yeah. I mean yeah. I oh, I'm look. I I'm I'm happy to to do it. I guess the problem is time\n\nChannel 1: Mhmm.\n\nChannel 0: I am absolutely smashed at the moment. So I I guess that's that's the problem that I have, And I'm just trying to think if I I know it won't\n\nChannel 1: Yeah.\n\nChannel 0: take too long, but it's yeah. So so so, essentially, yeah, review the landscape plan and then just have a letter that says consistent with the flood study.\n\nChannel 1: Yeah. Essentially. They're just worried that if if we do the site levels in accordance with sort of the levels in the flood study, that how\n\nChannel 0: Yeah.\n\nChannel 1: does that speak to the landscaping? Because they're gonna go above. They're talking about bringing in fill and things. But I'm like, the fill isn't the same reference in landscaping as it is for excavation or level works. Fill is\n\nChannel 0: Mhmm.\n\nChannel 1: topsoil to put on top of the tree after you have stuck a hole to put it in. So that that's sort of where they seem to be getting stuck on. But, yeah, they just wanted to to relate to that. So the other thing I've gotta do for the landscape plan is get just a notation that sectional diagram updated. It's just a generic sectional diagram, and they want it updated to be more specific to this one, which is fine.\n\nThe landscape architect's doing that. But, yeah, they just wanna let it to say essentially you that, yeah, if you've read both, then they can be done in accordance with the flood mitigation. So, essentially, that they've got the comfort that they can plant some trees and landscaping without stopping what\n\nChannel 0: Interesting.\n\nChannel 1: it is in the in the report.\n\nChannel 0: Okay. Yeah. Look. I I mean yeah. I I I I can I can do that?\n\nChannel 1: Yeah. Fantastic.\n\nChannel 0: Yeah. I just\n\nChannel 1: Look. Yeah.\n\nChannel 0: yeah.\n\nChannel 1: Look.\n\nChannel 0: I'm just\n\nChannel 1: I understand\n\nChannel 0: trying to get\n\nChannel 1: timing\n\nChannel 0: this this one.\n\nChannel 1: and everything. That's fine. Look. I mean, if you wanna have a think about timing and just respond to the email, let us know. We obviously just\n\nChannel 0: Yeah.\n\nChannel 1: wanna try and get it in as soon as possible. But, yeah, look, I'm happy for you to be realistic in terms of where this is sitting. We're still gonna get the landscape plan updated anyway to get the new sectional diagram, so that'll probably take a day or so anyway at an absolute minimum, if not longer\n\nChannel 0: K.\n\nChannel 1: than that. So, yeah, it's it's not like we're we're saying do it today because we're not gonna have the landscape plan plan done today either.\n\nChannel 0: Yeah. Okay. Alright. Cool. Right.\n\nWell, yeah, look, I'll I'll I guess the the thing is I haven't been privy to most of it for a while, so I probably also\n\nChannel 1: Yep.\n\nChannel 0: needed to I'll have to go through back it through everything to make sure. So sorry. Then I remember what is\n\nChannel 1: Yep.\n\nChannel 0: actually included in the plan, what's not. So I guess that also adds a few hours onto it. So, yeah, I'll probably I I'll probably just do it the same as the hourly basis that we spoke about last time.\n\nChannel 1: Yeah. Look. That's fine. Clients obviously know that it's gonna cost you money for both of them. So just let him know what it is and how have you if you're if it's just as per the previous agreement, then that's fine.\n\nIf that's what you needed an email from him, whatever you need.\n\nChannel 0: Yeah. Okay. Alright.\n\nChannel 1: I've\n\nChannel 0: Well,\n\nChannel 1: already\n\nChannel 0: look,\n\nChannel 1: spoken\n\nChannel 0: Leanne,\n\nChannel 1: to him today,\n\nChannel 0: let me\n\nChannel 1: so that's\n\nChannel 0: let\n\nChannel 1: fine.\n\nChannel 0: me have a look at timing and get back to you as soon as I can.\n\nChannel 1: Yep. Cool. Alright. Thank you.\n\nChannel 0: Sorry. Bye.\n\nChannel 1: Alright. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.04,"end":1.52,"sentiment":"neutral","sentiment_score":0.019456198439002037},{"text":"Speaking.","start":1.52,"end":2.02,"sentiment":"neutral","sentiment_score":0.029920008033514023}],"sentiment":"neutral","sentiment_score":0.02468810323625803,"channel":0,"num_words":2,"start":1.04,"end":2.02},{"sentences":[{"text":"Hi, Alex.","start":3.28,"end":3.84,"sentiment":"neutral","sentiment_score":0.07989778742194176},{"text":"It's Jacob here from Urbis.","start":3.84,"end":5.12,"sentiment":"neutral","sentiment_score":0.11321320086717605},{"text":"How are you?","start":5.12,"end":5.8599997,"sentiment":"neutral","sentiment_score":0.16459130744139353}],"sentiment":"neutral","sentiment_score":0.12196355015039444,"channel":1,"num_words":10,"start":3.28,"end":5.8599997},{"sentences":[{"text":"Good, Jake.","start":6.3199997,"end":6.7999997,"sentiment":"positive","sentiment_score":0.3461772948503494},{"text":"And how are you?","start":6.7999997,"end":7.7,"sentiment":"neutral","sentiment_score":0.2617870755493641}],"sentiment":"neutral","sentiment_score":0.28991714864969254,"channel":0,"num_words":6,"start":6.3199997,"end":7.7},{"sentences":[{"text":"Good.","start":8.32,"end":8.82,"sentiment":"neutral","sentiment_score":0.2554582953453064},{"text":"I'm not sure if you've been keeping up with our Earl's field, but Louise and her manager have decided they now want another memo from you.","start":9.28,"end":18.195,"sentiment":"neutral","sentiment_score":-0.11649318899099644}],"sentiment":"neutral","sentiment_score":-0.10271720808965189,"channel":1,"num_words":27,"start":8.32,"end":18.195},{"sentences":[{"text":"Ridiculous.","start":19.395,"end":19.895,"sentiment":"negative","sentiment_score":-0.7484419941902161}],"sentiment":"negative","sentiment_score":-0.7484419941902161,"channel":0,"num_words":1,"start":19.395,"end":19.895},{"sentences":[{"text":"Yeah.","start":20.735,"end":21.215,"sentiment":"negative","sentiment_score":-0.4319096803665161},{"text":"I actually don't understand.","start":21.215,"end":22.675,"sentiment":"negative","sentiment_score":-0.4927869737148285},{"text":"I mean, Louise says I'm just being pedantic, and I'm like, well, I don't think we need to be at this point.","start":23.535,"end":28.02,"sentiment":"negative","sentiment_score":-0.5140816149386492},{"text":"Like, I just don't understand.","start":28.02,"end":29.24,"sentiment":"negative","sentiment_score":-0.48225008249282836},{"text":"She had me update all these landscape plans and notations just to turn around and go, actually, no.","start":29.46,"end":34.28,"sentiment":"neutral","sentiment_score":-0.2227646004822519}],"sentiment":"negative","sentiment_score":-0.4026773265004158,"channel":1,"num_words":50,"start":20.735,"end":34.28},{"sentences":[{"text":"What we want is a letter from you that says the landscaping can all be done in accordance with the flood mitigation measures and that it all sort of ties together.","start":34.739998,"end":44.835,"sentiment":"neutral","sentiment_score":-0.020120804949152853},{"text":"Main","start":45.614998,"end":45.934998,"sentiment":"neutral","sentiment_score":-0.02649037539958954}],"sentiment":"neutral","sentiment_score":-0.020319854025729,"channel":1,"num_words":32,"start":34.739998,"end":45.934998},{"sentences":[{"text":"Yeah.","start":45.905003,"end":46.405003,"sentiment":"neutral","sentiment_score":-0.013422193005681038}],"sentiment":"neutral","sentiment_score":-0.013422193005681038,"channel":0,"num_words":1,"start":45.905003,"end":46.405003},{"sentences":[{"text":"issue, and I think it's coming down to a common sense issue here, is she's going, well, if you're doing all your site levels and then you do landscaping, your landscaping goes on top of that.","start":45.934998,"end":54.75,"sentiment":"neutral","sentiment_score":-0.058158091062472925},{"text":"And I said, well, no.","start":54.75,"end":56.19,"sentiment":"neutral","sentiment_score":-0.16248712837696075},{"text":"Because you don't plant a tree on the surface level.","start":56.19,"end":58.11,"sentiment":"neutral","sentiment_score":-0.234042164683342},{"text":"You dig down.","start":58.11,"end":58.989998,"sentiment":"neutral","sentiment_score":-0.19961624344189963},{"text":"So if they need to put fertilizer, mulch, whatever, they dig the hole so that the top of that level fits level with the surface of the site, which would be in the line with the flood reports.","start":58.989998,"end":69.595,"sentiment":"neutral","sentiment_score":-0.12068664968798035}],"sentiment":"neutral","sentiment_score":-0.11338576071126305,"channel":1,"num_words":92,"start":45.934998,"end":69.595},{"sentences":[{"text":"Oh my gosh.","start":70.255,"end":71.235,"sentiment":"neutral","sentiment_score":-0.11958132684230804}],"sentiment":"neutral","sentiment_score":-0.11958132684230804,"channel":0,"num_words":3,"start":70.255,"end":71.235},{"sentences":[{"text":"And she's like, well, we don't see it.","start":71.415,"end":73.175,"sentiment":"neutral","sentiment_score":-0.1289480607956648},{"text":"We don't we think there's a disconnect and there's and so all they're wanting is a report that says, yeah, essentially, the landscaping can be done in accordance with the mitigation measures as long as the final surface level I think I sent through in that email yesterday, this in blue, I tell if I what exactly they wanted.","start":73.175,"end":94.270004,"sentiment":"neutral","sentiment_score":-0.017805206636756152},{"text":"Just essentially","start":94.595,"end":95.235,"sentiment":"neutral","sentiment_score":0.013526207767426968}],"sentiment":"neutral","sentiment_score":-0.029783177715928658,"channel":1,"num_words":69,"start":71.415,"end":95.235},{"sentences":[{"text":"Yeah.","start":95.085,"end":95.585,"sentiment":"neutral","sentiment_score":0.04793176054954529}],"sentiment":"neutral","sentiment_score":0.04793176054954529,"channel":0,"num_words":1,"start":95.085,"end":95.585},{"sentences":[{"text":"saying that landscaping can be done in accordance with the flood mitigation measures.","start":95.235,"end":99.155,"sentiment":"neutral","sentiment_score":0.19066470861434937},{"text":"There's no conflict that the landscaping's gonna stop for something 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Alex that Louise's manager wants another memo from him, but Alex is upset because they want a letter that says the landscaping can be done in accordance with the flood mitigation measures. The landscape plan and the landscaping can be done in accordance with the mitigation measures, but the final surface level needs to be confirmed. The landscape plan is not linked to the landscaping, and the landscaping can be done without stopping the flood study. Alex will need to review the landscape plan and get a notation that the sectional diagram has been updated to be more specific to the current plan."},"intents":{"segments":[{"text":"I'm not sure if you've been keeping up with our Earl's field, but Louise and her manager have decided they now want another memo from you.","start_word":19,"end_word":44,"intents":[{"intent":"Request another memo","confidence_score":0.024783378}]},{"text":"Obviously, you don't need to go into how to plant a tree or anything. That's just me being silly, but it just seems that common sense isn't isn't there. Yeah.","start_word":320,"end_word":349,"intents":[{"intent":"Guide landscaping plans","confidence_score":0.000106183914}]},{"text":"I'm just I understand trying to get timing this this one. and everything.","start_word":664,"end_word":676,"intents":[{"intent":"Check timing","confidence_score":0.015634716}]},{"text":"We're still gonna get the landscape plan updated anyway to get the new sectional diagram, so that'll probably take a day or so anyway at an absolute minimum, if not longer K. than that.","start_word":730,"end_word":763,"intents":[{"intent":"Update landscape plan","confidence_score":0.77598417}]},{"text":"Clients obviously know that it's gonna cost you money for both of them. So just let him know what it is and how have you if you're if it's just as per the previous agreement, then that's fine. If that's what you needed an email from him, whatever you need. Yeah.","start_word":886,"end_word":936,"intents":[{"intent":"Remind about cost","confidence_score":0.0076481286},{"intent":"Recall previous agreement","confidence_score":0.0024960742}]}]},"sentiments":{"segments":[{"text":"Hello? Speaking. Hi, Alex. It's Jacob here from Urbis. How are you?","start_word":0,"end_word":11,"sentiment":"neutral","sentiment_score":0.09848138689994812},{"text":"Good, Jake.","start_word":12,"end_word":13,"sentiment":"positive","sentiment_score":0.34617727994918823},{"text":"And how are you? Good. I'm not sure if you've been keeping up with our Earl's field, but Louise and her manager have decided they now want another memo from you.","start_word":14,"end_word":44,"sentiment":"neutral","sentiment_score":-0.04946498945355415},{"text":"Ridiculous. Yeah. I actually don't understand. I mean, Louise says I'm just being pedantic, and I'm like, well, I don't think we need to be at this point. Like, I just don't understand.","start_word":45,"end_word":77,"sentiment":"negative","sentiment_score":-0.5197449922561646},{"text":"She had me update all these landscape plans and notations just to turn around and go, actually, no. What we want is a letter from you that says the landscaping can all be done in accordance with the flood mitigation measures and that it all sort of ties together. Main Yeah. issue, and I think it's coming down to a common sense issue here, is she's going, well, if you're doing all your site levels and then you do landscaping, your landscaping goes on top of that. And I said, well, no. Because you don't plant a tree on the surface level. You dig down. So if they need to put fertilizer, mulch, whatever, they dig the hole so that the top of that level fits level with the surface of the site, which would be in the line with the flood reports. Oh my gosh. And she's like, well, we don't see it. We don't we think there's a disconnect and there's and so all they're wanting is a report that says, yeah, essentially, the landscaping can be done in accordance with the mitigation measures as long as the final surface level I think I sent through in that email yesterday, this in blue, I tell if I what exactly they wanted. Just essentially Yeah. saying that landscaping can be done in accordance with the flood mitigation measures. There's no conflict that the landscaping's gonna stop for something else. Okay. Obviously, you don't need to go into how to plant a tree or anything. That's just me being silly, but it just seems that common sense isn't isn't there. Yeah. I mean yeah. I oh, I'm look.","start_word":78,"end_word":355,"sentiment":"neutral","sentiment_score":-0.08419740698534808},{"text":"I I'm I'm happy to to do it.","start_word":356,"end_word":363,"sentiment":"positive","sentiment_score":0.5130897164344788},{"text":"I guess the problem is time Mhmm.","start_word":364,"end_word":370,"sentiment":"neutral","sentiment_score":-0.14785179495811462},{"text":"I am absolutely smashed at the moment.","start_word":371,"end_word":377,"sentiment":"negative","sentiment_score":-0.723523736000061},{"text":"So I I guess that's that's the problem that I have, And I'm just trying to think if I I know it won't Yeah. take too long, but it's yeah. So so so, essentially, yeah, review the landscape plan and then just have a letter that says consistent with the flood study. Yeah. Essentially. They're just worried that if if we do the site levels in accordance with sort of the levels in the flood study, that how Yeah. does that speak to the landscaping? Because they're gonna go above. They're talking about bringing in fill and things. But I'm like, the fill isn't the same reference in landscaping as it is for excavation or level works. Fill is Mhmm. topsoil to put on top of the tree after you have stuck a hole to put it in. So that that's sort of where they seem to be getting stuck on. But, yeah, they just wanted to to relate to that. So the other thing I've gotta do for the landscape plan is get just a notation that sectional diagram updated. It's just a generic sectional diagram, and they want it updated to be more specific to this one, which is fine. The landscape architect's doing that. But, yeah, they just wanna let it to say essentially you that, yeah, if you've read both, then they can be done in accordance with the flood mitigation. So, essentially, that they've got the comfort that they can plant some trees and landscaping without stopping what Interesting. it is in the in the report. Okay. Yeah. Look. I I mean yeah. I I I I can I can do that?","start_word":378,"end_word":654,"sentiment":"neutral","sentiment_score":0.02243144102798042},{"text":"Yeah. Fantastic.","start_word":655,"end_word":656,"sentiment":"positive","sentiment_score":0.576598048210144},{"text":"Yeah. I just Look. Yeah. yeah. Look. I'm just I understand trying to get timing this this one. and everything. That's fine. Look. I mean, if you wanna have a think about timing and just respond to the email, let us know. We obviously just Yeah. wanna try and get it in as soon as possible. But, yeah, look, I'm happy for you to be realistic in terms of where this is sitting. We're still gonna get the landscape plan updated anyway to get the new sectional diagram, so that'll probably take a day or so anyway at an absolute minimum, if not longer K. than that. So, yeah, it's it's not like we're we're saying do it today because we're not gonna have the landscape plan plan done today either. Yeah. Okay. Alright. Cool. Right. Well, yeah, look, I'll I'll I guess the the thing is I haven't been privy to most of it for a while, so I probably also Yep. needed to I'll have to go through back it through everything to make sure. So sorry. Then I remember what is Yep. actually included in the plan, what's not. So I guess that also adds a few hours onto it. So, yeah, I'll probably I I'll probably just do it the same as the hourly basis that we spoke about last time. Yeah. Look. That's fine. Clients obviously know that it's gonna cost you money for both of them. So just let him know what it is and how have you if you're if it's just as per the previous agreement, then that's fine. If that's what you needed an email from him, whatever you need. Yeah. Okay. Alright. I've Well, already look, spoken Leanne, to him today, let me so that's let fine. me have a look at timing and get back to you as soon as I can. Yep.","start_word":657,"end_word":970,"sentiment":"neutral","sentiment_score":0.030396066784004496},{"text":"Cool. Alright. Thank you.","start_word":971,"end_word":974,"sentiment":"positive","sentiment_score":0.5969403386116028},{"text":"Sorry. Bye. Alright. Bye.","start_word":975,"end_word":978,"sentiment":"neutral","sentiment_score":0.08130303770303726}],"average":{"sentiment":"neutral","sentiment_score":-0.02439422225406412}}}}