{"metadata":{"transaction_key":"deprecated","request_id":"019ed911-cf1e-7490-bff7-22412c91284a","sha256":"3395fb2697cfc488cbdd11936bfbcdc0ef3140f99dc5e68f41bc4601987e4e23","created":"2026-06-18T04:51:24.332Z","duration":4.6799374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":20},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"To record your name and reason for calling, I'll see if this person is available.","confidence":1.0,"words":[{"word":"to","start":0.24,"end":0.39999998,"confidence":0.3720703,"punctuated_word":"To","sentiment":"neutral","sentiment_score":-0.1126667782664299},{"word":"record","start":0.39999998,"end":0.79999995,"confidence":0.9970703,"punctuated_word":"record","sentiment":"neutral","sentiment_score":-0.15444812178611755},{"word":"your","start":0.79999995,"end":0.96,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.11076225340366364},{"word":"name","start":0.96,"end":1.1999999,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.18474112451076508},{"word":"and","start":1.1999999,"end":1.4399999,"confidence":0.99609375,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.15422382950782776},{"word":"reason","start":1.4399999,"end":1.76,"confidence":1.0,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.23596735298633575},{"word":"for","start":1.76,"end":1.92,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.17951834201812744},{"word":"calling","start":1.92,"end":2.42,"confidence":0.9904785,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":-0.1978677660226822},{"word":"i'll","start":2.48,"end":2.72,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.14503267407417297},{"word":"see","start":2.72,"end":2.96,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.22452138364315033},{"word":"if","start":2.96,"end":3.12,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.15869927406311035},{"word":"this","start":3.12,"end":3.36,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.19527436792850497},{"word":"person","start":3.36,"end":3.6799998,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.1893429458141327},{"word":"is","start":3.6799998,"end":3.84,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.12833261489868164},{"word":"available","start":3.84,"end":4.34,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.1264219880104065}],"paragraphs":{"transcript":"\nTo record your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"To record your name and reason for calling, I'll see if this person is available.","start":0.24,"end":4.34,"sentiment":"neutral","sentiment_score":-0.16652138779560724}],"sentiment":"neutral","sentiment_score":-0.16652138779560724,"num_words":15,"start":0.24,"end":4.34}]}}]}],"paragraphs":{"transcript":"\nChannel 1: To record your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"To record your name and reason for calling, I'll see if this person is available.","start":0.24,"end":4.34,"sentiment":"neutral","sentiment_score":-0.16652138779560724}],"sentiment":"neutral","sentiment_score":-0.16652138779560724,"channel":1,"num_words":15,"start":0.24,"end":4.34}]},"summary":{"result":"success","short":"To record your name and reason for calling, I'll see if this person is available."},"intents":{"segments":[{"text":"To record your name and reason for calling, I'll see if this person is available.","start_word":1,"end_word":15,"intents":[{"intent":"Record caller information","confidence_score":0.24801494}]}]},"sentiments":{"segments":[{"text":"To record your name and reason for calling, I'll see if this person is available.","start_word":0,"end_word":14,"sentiment":"neutral","sentiment_score":-0.16930805146694183}],"average":{"sentiment":"neutral","sentiment_score":-0.16930804252624512}}}}