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You've reached Kevin Quinn's Message Bank. I can't take your call at the moment, but please leave a message, and I'll get back to you as soon as I can. Thank you.","confidence":0.99902344,"words":[{"word":"hi","start":1.52,"end":1.76,"confidence":0.9980469,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.06102225184440613},{"word":"you've","start":1.76,"end":2.0,"confidence":0.99902344,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.052842751145362854},{"word":"reached","start":2.0,"end":2.32,"confidence":1.0,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.04990265890955925},{"word":"kevin","start":2.32,"end":2.56,"confidence":0.5439453,"punctuated_word":"Kevin","sentiment":"neutral","sentiment_score":0.04841182008385658},{"word":"quinn's","start":2.56,"end":2.96,"confidence":0.94091797,"punctuated_word":"Quinn's","sentiment":"neutral","sentiment_score":0.04627752304077149},{"word":"message","start":2.96,"end":3.1999998,"confidence":0.81152344,"punctuated_word":"Message","sentiment":"neutral","sentiment_score":0.03801922872662544},{"word":"bank","start":3.1999998,"end":3.6,"confidence":0.86206055,"punctuated_word":"Bank.","sentiment":"neutral","sentiment_score":0.033056601881980896},{"word":"i","start":3.6,"end":3.84,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.09790550172328948},{"word":"can't","start":3.84,"end":4.0,"confidence":0.99902344,"punctuated_word":"can't","sentiment":"neutral","sentiment_score":-0.1594635844230652},{"word":"take","start":4.0,"end":4.24,"confidence":0.99902344,"punctuated_word":"take","sentiment":"neutral","sentiment_score":-0.20225298404693604},{"word":"your","start":4.24,"end":4.4,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.1771499216556549},{"word":"call","start":4.4,"end":4.56,"confidence":0.99902344,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.22970734536647797},{"word":"at","start":4.56,"end":4.72,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.2243846505880356},{"word":"the","start":4.72,"end":4.7999997,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1924893260002136},{"word":"moment","start":4.7999997,"end":5.12,"confidence":0.9082031,"punctuated_word":"moment,","sentiment":"neutral","sentiment_score":-0.1443338692188263},{"word":"but","start":5.12,"end":5.3599997,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.11968985944986343},{"word":"please","start":5.3599997,"end":5.6,"confidence":0.9980469,"punctuated_word":"please","sentiment":"neutral","sentiment_score":-0.12137772142887115},{"word":"leave","start":5.6,"end":5.8399997,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.047802262008190155},{"word":"a","start":5.8399997,"end":5.92,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.043365608900785446},{"word":"message","start":5.92,"end":6.24,"confidence":0.8947754,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.0034700892865657806},{"word":"and","start":6.24,"end":6.3999996,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06672035902738571},{"word":"i'll","start":6.3999996,"end":6.48,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.08169518411159515},{"word":"get","start":6.48,"end":6.64,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.046349845826625824},{"word":"back","start":6.64,"end":6.7999997,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.06518490612506866},{"word":"to","start":6.7999997,"end":6.8799996,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.06296075135469437},{"word":"you","start":6.8799996,"end":7.04,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.07894735038280487},{"word":"as","start":7.04,"end":7.2,"confidence":0.9970703,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.0606466680765152},{"word":"soon","start":7.2,"end":7.44,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.06871266663074493},{"word":"as","start":7.44,"end":7.52,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.0653492659330368},{"word":"i","start":7.52,"end":7.6,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.16426609456539154},{"word":"can","start":7.6,"end":7.9199996,"confidence":1.0,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":0.04422122985124588},{"word":"thank","start":7.9199996,"end":8.08,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.48692065477371216},{"word":"you","start":8.08,"end":8.58,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.41199859976768494}],"paragraphs":{"transcript":"\nHi. You've reached Kevin Quinn's Message Bank. I can't take your call at the moment, but please leave a message, and I'll get back to you as soon as I can. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.52,"end":1.76,"sentiment":"neutral","sentiment_score":0.06102225184440613},{"text":"You've reached Kevin Quinn's Message Bank.","start":1.76,"end":3.6,"sentiment":"neutral","sentiment_score":0.04475176396469275},{"text":"I can't take your call at the moment, but please leave a message, and I'll get back to you as soon as I can.","start":3.6,"end":7.9199996,"sentiment":"neutral","sentiment_score":-0.039641592651605606},{"text":"Thank you.","start":7.9199996,"end":8.58,"sentiment":"positive","sentiment_score":0.44945962727069855}],"sentiment":"neutral","sentiment_score":0.008395571713194702,"num_words":33,"start":1.52,"end":8.58}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Kevin Quinn's Message Bank. I can't take your call at the moment, but please leave a message, and I'll get back to you as soon as I can. Thank you.\n\nChannel 0: Hey, Gavin. Mate, it's Henry here calling from TechnoONE. Sorry I missed you. I was just calling to touch base with you regarding a new product that we've got on board called manifest AI. You may have heard a bit of rumblings going on in the industry.\n\nWorked with three r ten to our HR landscaping, Hutchison, basically looking at automating processes and and building AI into the company. So if you are interested in exploring that or even having a demo, please feel free to give us a callback on this number. Otherwise, I'll try and reach out a little bit later on. Hope to talk to you then, Gavin. Cheers.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.52,"end":1.76,"sentiment":"neutral","sentiment_score":0.06102225184440613},{"text":"You've reached Kevin Quinn's Message Bank.","start":1.76,"end":3.6,"sentiment":"neutral","sentiment_score":0.04475176396469275},{"text":"I can't take your call at the moment, but please leave a message, and I'll get back to you as soon as I can.","start":3.6,"end":7.9199996,"sentiment":"neutral","sentiment_score":-0.039641592651605606},{"text":"Thank you.","start":7.9199996,"end":8.58,"sentiment":"positive","sentiment_score":0.44945962727069855}],"sentiment":"neutral","sentiment_score":0.008395571713194702,"channel":1,"num_words":33,"start":1.52,"end":8.58},{"sentences":[{"text":"Hey, Gavin.","start":10.639999,"end":11.28,"sentiment":"neutral","sentiment_score":0.23575866222381592},{"text":"Mate, it's Henry here calling from TechnoONE.","start":11.28,"end":13.46,"sentiment":"neutral","sentiment_score":0.20305599697998591},{"text":"Sorry I missed you.","start":13.5199995,"end":14.535,"sentiment":"neutral","sentiment_score":-0.05820281803607941},{"text":"I was just calling to touch base with you regarding a new product that we've got on board called manifest AI.","start":14.775,"end":19.654999,"sentiment":"neutral","sentiment_score":0.21092058150541215},{"text":"You may have heard a bit of rumblings going on in the industry.","start":19.654999,"end":22.314999,"sentiment":"neutral","sentiment_score":0.05437003248012983}],"sentiment":"neutral","sentiment_score":0.14460086521316082,"channel":0,"num_words":47,"start":10.639999,"end":22.314999},{"sentences":[{"text":"Worked with three r ten to our HR landscaping, Hutchison, basically looking at automating processes and and building AI into the company.","start":22.935,"end":31.349998,"sentiment":"neutral","sentiment_score":0.21509714289145035},{"text":"So if you are interested in exploring that or even having a demo, please feel free to give us a callback on this number.","start":31.349998,"end":36.809998,"sentiment":"neutral","sentiment_score":0.1535679983596007},{"text":"Otherwise, I'll try and reach out a little bit later on.","start":37.11,"end":39.269997,"sentiment":"neutral","sentiment_score":0.1142179783095013},{"text":"Hope to talk to you then, Gavin.","start":39.269997,"end":40.629997,"sentiment":"positive","sentiment_score":0.5477015844413212},{"text":"Cheers.","start":40.629997,"end":41.129997,"sentiment":"positive","sentiment_score":0.44002148509025574}],"sentiment":"neutral","sentiment_score":0.21458614525886682,"channel":0,"num_words":65,"start":22.935,"end":41.129997}]},"summary":{"result":"success","short":"The customer, Kevin Quinn's Message Bank, is not available to take a call. An agent from TechnoONE, Henry, leaves a message for Gavin, a potential customer, regarding a new product called manifest AI. Henry mentions that the company is looking at automating processes and building AI into the company. He invites Gavin to call back or have a demo if interested."},"intents":{"segments":[{"text":"I was just calling to touch base with you regarding a new product that we've got on board called manifest AI.","start_word":46,"end_word":66,"intents":[{"intent":"Inform about product","confidence_score":0.14157003}]},{"text":"So if you are interested in exploring that or even having a demo, please feel free to give us a callback on this number.","start_word":102,"end_word":125,"intents":[{"intent":"Offer demo","confidence_score":0.33037183},{"intent":"Offer callback","confidence_score":0.25587574}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Kevin Quinn's Message Bank. I can't take your call at the moment, but please leave a message, and I'll get back to you as soon as I can.","start_word":0,"end_word":30,"sentiment":"neutral","sentiment_score":-0.011506263166666033},{"text":"Thank you.","start_word":31,"end_word":32,"sentiment":"positive","sentiment_score":0.43697261810302734},{"text":"Hey, Gavin. Mate, it's Henry here calling from TechnoONE. Sorry I missed you. I was just calling to touch base with you regarding a new product that we've got on board called manifest AI. You may have heard a bit of rumblings going on in the industry. Worked with three r ten to our HR landscaping, Hutchison, basically looking at automating processes and and building AI into the company. So if you are interested in exploring that or even having a demo, please feel free to give us a callback on this number. 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