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I'll see if this person is available.\n\nChannel 0: Travis sorry. Alex Simmons. Hydrology stormwater and flooding report.\n\nChannel 1: Thanks. Please stay on the line.\n\nChannel 0: Yes.\n\nChannel 1: Trevor speaking.\n\nChannel 0: Hi, Travis. This is Alex from SWM Consulting. How are you going?\n\nChannel 1: Good. Thanks. How are you?\n\nChannel 0: Yeah. Good. Thank you. Is this okay if I wanna talk?\n\nChannel 1: I'm tied up for about the next hour. Can I give you a callback early afternoon?\n\nChannel 0: Yeah. Easy. Done.\n\nChannel 1: Not a problem. Thank you.\n\nChannel 0: Alright. No worries. I'll speak to you soon. Bye.\n\nChannel 1: No worries. 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you.","start":56.995003,"end":57.735,"sentiment":"positive","sentiment_score":0.4677422195672989}],"sentiment":"positive","sentiment_score":0.3492822408676147,"channel":1,"num_words":5,"start":56.355,"end":57.735},{"sentences":[{"text":"Alright.","start":57.690002,"end":58.010002,"sentiment":"neutral","sentiment_score":0.16528859734535217},{"text":"No worries.","start":58.010002,"end":58.41,"sentiment":"neutral","sentiment_score":0.12721142172813416},{"text":"I'll speak to you soon.","start":58.41,"end":59.210003,"sentiment":"neutral","sentiment_score":0.14134108126163483},{"text":"Bye.","start":59.210003,"end":59.710003,"sentiment":"neutral","sentiment_score":0.12070024013519288}],"sentiment":"neutral","sentiment_score":0.13856856524944305,"channel":0,"num_words":9,"start":57.690002,"end":59.710003},{"sentences":[{"text":"No 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Alex is unable to connect with the person at that moment but will call back early afternoon. The caller thanks Alex and ends the call."},"intents":{"segments":[{"text":"Can I give you a callback early afternoon?","start_word":68,"end_word":75,"intents":[{"intent":"Schedule callback","confidence_score":0.17422397}]}]},"sentiments":{"segments":[{"text":"Record your name and reason for calling. I'll see if this person is available. Travis sorry. Alex Simmons. Hydrology stormwater and flooding report. Thanks. Please stay on the line. Yes. Trevor speaking. Hi, Travis. This is Alex from SWM Consulting. How are you going?","start_word":0,"end_word":43,"sentiment":"neutral","sentiment_score":0.06704689562320709},{"text":"Good. Thanks.","start_word":44,"end_word":45,"sentiment":"positive","sentiment_score":0.5408084392547607},{"text":"How are you? Yeah.","start_word":46,"end_word":49,"sentiment":"neutral","sentiment_score":0.2901042699813843},{"text":"Good. Thank you.","start_word":50,"end_word":52,"sentiment":"positive","sentiment_score":0.4781056344509125},{"text":"Is this okay if I wanna talk? I'm tied up for about the next hour. Can I give you a callback early afternoon? Yeah. Easy. Done. Not a problem.","start_word":53,"end_word":81,"sentiment":"neutral","sentiment_score":0.07792145758867264},{"text":"Thank you.","start_word":82,"end_word":83,"sentiment":"positive","sentiment_score":0.4598267674446106},{"text":"Alright. No worries. I'll speak to you soon. Bye. No worries. Bye.","start_word":84,"end_word":95,"sentiment":"neutral","sentiment_score":0.11937803030014038}],"average":{"sentiment":"neutral","sentiment_score":0.12181196276773544}}}}