{"metadata":{"transaction_key":"deprecated","request_id":"019eecd5-e49d-76f1-a87f-2f396d6a09b9","sha256":"aacefcf5da79f86c0f1e33af9246f4d69f40b534289080beef9ecc293d9d1b9d","created":"2026-06-22T00:58:21.898Z","duration":6.0479374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No one is available to answer your call at this time. Please leave a message after the tone.","confidence":1.0,"words":[{"word":"no","start":0.08,"end":0.32,"confidence":0.9980469,"punctuated_word":"No","sentiment":"negative","sentiment_score":-0.8436974287033081},{"word":"one","start":0.32,"end":0.48,"confidence":1.0,"punctuated_word":"one","sentiment":"negative","sentiment_score":-0.8389455080032349},{"word":"is","start":0.48,"end":0.64,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8757416009902954},{"word":"available","start":0.64,"end":1.12,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.8658849596977234},{"word":"to","start":1.12,"end":1.36,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8957180976867676},{"word":"answer","start":1.36,"end":1.68,"confidence":1.0,"punctuated_word":"answer","sentiment":"negative","sentiment_score":-0.8787989616394043},{"word":"your","start":1.68,"end":1.8399999,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.9104377627372742},{"word":"call","start":1.8399999,"end":2.08,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.86366868019104},{"word":"at","start":2.08,"end":2.24,"confidence":1.0,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.8703770637512207},{"word":"this","start":2.24,"end":2.48,"confidence":1.0,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.8768762350082397},{"word":"time","start":2.48,"end":2.98,"confidence":0.99902344,"punctuated_word":"time.","sentiment":"negative","sentiment_score":-0.8327154517173767},{"word":"please","start":3.1999998,"end":3.52,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6639596223831177},{"word":"leave","start":3.52,"end":3.76,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.567599356174469},{"word":"a","start":3.76,"end":3.9199998,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.6185088157653809},{"word":"message","start":3.9199998,"end":4.42,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5730118751525879},{"word":"after","start":4.48,"end":4.7999997,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.43744492530822754},{"word":"the","start":4.7999997,"end":4.96,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5307981371879578},{"word":"tone","start":4.96,"end":5.46,"confidence":1.0,"punctuated_word":"tone.","sentiment":"negative","sentiment_score":-0.3529137372970581}],"paragraphs":{"transcript":"\nNo one is available to answer your call at this time. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"No one is available to answer your call at this time.","start":0.08,"end":2.98,"sentiment":"negative","sentiment_score":-0.8684419772841714},{"text":"Please leave a message after the tone.","start":3.1999998,"end":5.46,"sentiment":"negative","sentiment_score":-0.5348909241812569}],"sentiment":"negative","sentiment_score":-0.7387276788552603,"num_words":18,"start":0.08,"end":5.46}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No one is available to answer your call at this time. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"No one is available to answer your call at this time.","start":0.08,"end":2.98,"sentiment":"negative","sentiment_score":-0.8684419772841714},{"text":"Please leave a message after the tone.","start":3.1999998,"end":5.46,"sentiment":"negative","sentiment_score":-0.5348909241812569}],"sentiment":"negative","sentiment_score":-0.7387276788552603,"channel":1,"num_words":18,"start":0.08,"end":5.46}]},"summary":{"result":"success","short":"No one is available to answer your call at this time. Please leave a message after the tone."},"intents":{"segments":[{"text":"Please leave a message after the tone.","start_word":11,"end_word":17,"intents":[{"intent":"Leave message","confidence_score":0.88429123}]}]},"sentiments":{"segments":[{"text":"No one is available to answer your call at this time. Please leave a message after the tone.","start_word":0,"end_word":17,"sentiment":"negative","sentiment_score":-0.735094428062439}],"average":{"sentiment":"negative","sentiment_score":-0.7350943883260092}}}}