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years.","start":63.350002,"end":64.23,"sentiment":"neutral","sentiment_score":-0.042752765119075775},{"text":"Okay.","start":64.23,"end":64.73,"sentiment":"neutral","sentiment_score":0.05977218598127365}],"sentiment":"neutral","sentiment_score":-0.0085777814189593,"channel":0,"num_words":3,"start":63.350002,"end":64.73},{"sentences":[{"text":"Yep.","start":64.64,"end":65.14,"sentiment":"neutral","sentiment_score":0.08718769252300262}],"sentiment":"neutral","sentiment_score":0.08718769252300262,"channel":1,"num_words":1,"start":64.64,"end":65.14},{"sentences":[{"text":"Alright.","start":65.51,"end":66.01,"sentiment":"neutral","sentiment_score":0.16964486241340637},{"text":"Well, Kim, thank you for your time.","start":66.31,"end":68.01,"sentiment":"positive","sentiment_score":0.4932666506086077},{"text":"You have a great day.","start":68.07,"end":68.95,"sentiment":"positive","sentiment_score":0.5951739192008972},{"text":"Take care.","start":68.95,"end":69.69,"sentiment":"positive","sentiment_score":0.3747114837169647}],"sentiment":"positive","sentiment_score":0.4898535986741384,"channel":0,"num_words":15,"start":65.51,"end":69.69},{"sentences":[{"text":"No worries.","start":69.28,"end":69.68,"sentiment":"neutral","sentiment_score":0.20820847153663635},{"text":"Thank you.","start":69.68,"end":70.42,"sentiment":"neutral","sentiment_score":0.22725176811218262}],"sentiment":"neutral","sentiment_score":0.21773011982440948,"channel":1,"num_words":4,"start":69.28,"end":70.42}]},"summary":{"result":"success","short":"An agent fromGenerationance AI calls Kim to offer a cybersecurity platform that runs an AISOC operation and alerts her about IT stacks like Microsoft and Azure. Kim is not interested and already signed up for a renewal for three years, so the agent offers to show her the platform's value in a demo. Kim is open to seeing the demo and the call ends politely."},"intents":{"segments":[{"text":"Our CTO, who is an expert in this field, wants to show you the platform's value in a quick demo. No.","start_word":58,"end_word":78,"intents":[{"intent":"Demonstrate cto's expertise","confidence_score":0.00007599862}]}]},"sentiments":{"segments":[{"text":"Hello. Who's speaking? Oh, hi. This is Andrew from Vigilance AI. Am I talking to Kim? Yep. Oh, hi. Kim, we are a cybersecurity that runs an AISOC operation that plugs into your whole IT stack like Microsoft three six five, Azure, email, and firewall, and runs the alert investigation and response for you. No rip, no replace. Our CTO, who is an expert in this field, wants to show you the platform's value in a quick demo. No. Kim, It's are okay. you We've available we've for already this week? got that we've already got that sorted with with the hour. I'm sorry. No. No. Thank you. Good. Oh, alright. Well, fair. But, Kim, would you be open to seeing how we compare? Even if you'll stay with them, you'll negotiate a better deal at renewal. No. We've just we just signed up for a renewal for three years, so I don't know if it should be good. Three years. Okay. Yep. Alright.","start_word":0,"end_word":163,"sentiment":"neutral","sentiment_score":0.02571864239871502},{"text":"Well, Kim, thank you for your time. You have a great day. Take care.","start_word":164,"end_word":177,"sentiment":"positive","sentiment_score":0.49604400992393494},{"text":"No worries. Thank you.","start_word":178,"end_word":181,"sentiment":"neutral","sentiment_score":0.23951688408851624}],"average":{"sentiment":"neutral","sentiment_score":0.06444796963014464}}}}