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I didn't catch you. Yep. It has been the order has been placed. Now it has been dispatched. And once it is out for the TV, I will share you the tracking details. It's through I think it's standard. I told you it will be delivered by tomorrow. No worries. Yeah. Yeah. So that was I was waiting for. Actually, I was waiting for the tracking details to be, you know, shared. So once I get the tracking yeah. Yeah. So once I get tracking details, I'll be sharing you. Alright? Yeah. It will be delivered tomorrow. Tomorrow or tomorrow is 90%? Tomorrow, it will be delivered 90%. If not tomorrow, day after tomorrow, it will be confirmed delivered. Mhmm. Yes. I totally understand. I totally understand. No worries. It hasn't. I will share you the details. Okay. Fine. Just fine. 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Good. Good. How are you? You yeah. That's all good. All good. You got my email, right, with the the Remington? Yep. And did you did you ship it on priority or what's the mode? Because we need this, like, really urgently. So you you shipped it, right, from your from your place? Alright. And you shipped it on priority or just the normal standard? Can you change it to priority? If if there's, like, increase in shipping charges, we can pay it again. That's fine too because we need this, like, at least by tomorrow or day after tomorrow. Oh, okay. Okay. And would would you be able to write back to the same email saying the the I mentioned the tracking number and you have shipped it out? Updated. Okay. Alright. And you guarantee that it'll be delivered maybe tomorrow or the after. Right? Alright. Alright. Yeah. Please no. Yep. Please. That's fine. Just mention those details in the email so I can keep the people informed here. So because they are really urgently waiting for it. So that's why. Alright. Alright. Thanks, man. Cheers. Yeah. Have a good one. See you. 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Ross. Good. Good. How are you? You yeah.\n\nThat's all good. All good. You got my email, right, with the the Remington? Yep. And did you did you ship it on priority or what's the mode?\n\nBecause we need this, like, really urgently. So you you shipped it, right, from your from your place? Alright. And you shipped it on priority or just the normal standard? Can you change it to priority?\n\nIf if there's, like, increase in shipping charges, we can pay it again. That's fine too because we need this, like, at least by tomorrow or day after tomorrow. Oh, okay. Okay. And would would you be able to write back to the same email saying the the I mentioned the tracking number and you have shipped it out?\n\nUpdated. Okay. Alright. And you guarantee that it'll be delivered maybe tomorrow or the after. Right?\n\nAlright. Alright. Yeah. Please no. Yep.\n\nPlease. That's fine. Just mention those details in the email so I can keep the people informed here. So because they are really urgently waiting for it. So that's why.\n\nAlright. Alright. Thanks, man. Cheers. Yeah.\n\nHave a good one. See you. 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Good afternoon, Matt. How are you?\n\nChannel 1: Good. Good. How are you?\n\nChannel 0: I'm good too. Sorry. I was\n\nChannel 1: You\n\nChannel 0: just just in a meeting. Could answer\n\nChannel 1: yeah.\n\nChannel 0: your call.\n\nChannel 1: That's all good. All good. You got my email, right, with the\n\nChannel 0: Yep.\n\nChannel 1: the Remington?\n\nChannel 0: Yep. I've got the remittance, and I have placed your order.\n\nChannel 1: Yep. And\n\nChannel 0: Yep. I'm on.\n\nChannel 1: did you did you ship it on priority or what's the mode? Because we need this, like, really urgently.\n\nChannel 0: Sorry. I didn't catch\n\nChannel 1: So you you shipped it, right, from your\n\nChannel 0: you. Yep.\n\nChannel 1: from your place?\n\nChannel 0: It has been the order has been placed. Now it has been dispatched. And once it is out for the TV, I will share you the tracking details.\n\nChannel 1: Alright. And you shipped it on priority or just the normal standard?\n\nChannel 0: It's through I think it's standard.\n\nChannel 1: Can you change it to priority? If if there's, like, increase in shipping charges, we can pay it again. That's fine too because we need this, like, at least by tomorrow or day after tomorrow.\n\nChannel 0: I told you it will be delivered by tomorrow. No worries.\n\nChannel 1: Oh, okay. Okay. And\n\nChannel 0: Yeah.\n\nChannel 1: would would you be able to write back to the same email saying the the I mentioned the tracking number and you have\n\nChannel 0: Yeah.\n\nChannel 1: shipped\n\nChannel 0: So\n\nChannel 1: it out?\n\nChannel 0: that was I was waiting for. Actually, I was waiting for the tracking details to be, you know, shared.\n\nChannel 1: Updated.\n\nChannel 0: So once I\n\nChannel 1: Okay.\n\nChannel 0: get the tracking yeah. Yeah. So once I get tracking details, I'll be sharing you.\n\nChannel 1: Alright. And you guarantee\n\nChannel 0: Alright?\n\nChannel 1: that it'll be delivered maybe tomorrow or the after. Right?\n\nChannel 0: Yeah. It will be delivered tomorrow.\n\nChannel 1: Alright. Alright.\n\nChannel 0: Tomorrow\n\nChannel 1: Yeah. Please\n\nChannel 0: or tomorrow is 90%? Tomorrow, it will\n\nChannel 1: no.\n\nChannel 0: be delivered 90%.\n\nChannel 1: Yep.\n\nChannel 0: If not tomorrow, day after tomorrow, it will be confirmed delivered.\n\nChannel 1: Please. That's fine. Just mention those details in the email so I can keep the people informed here. So\n\nChannel 0: Mhmm. Yes.\n\nChannel 1: because they are really urgently waiting for it. So that's why.\n\nChannel 0: I totally understand. I totally understand.\n\nChannel 1: Alright.\n\nChannel 0: No worries. It hasn't. I will share you the details.\n\nChannel 1: Alright. Thanks, man. Cheers.\n\nChannel 0: Okay. Fine.\n\nChannel 1: Yeah. Have\n\nChannel 0: Just\n\nChannel 1: a good\n\nChannel 0: fine.\n\nChannel 1: one. 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Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hello, Ross.","start":0.96,"end":1.78,"sentiment":"neutral","sentiment_score":0.06575809605419636}],"sentiment":"neutral","sentiment_score":0.06575809605419636,"channel":1,"num_words":2,"start":0.96,"end":1.78},{"sentences":[{"text":"Hey.","start":2.56,"end":2.8,"sentiment":"neutral","sentiment_score":0.16600650548934937},{"text":"Good afternoon, Matt.","start":2.8,"end":3.6,"sentiment":"positive","sentiment_score":0.4149121344089508},{"text":"How are you?","start":3.6,"end":4.34,"sentiment":"positive","sentiment_score":0.37930163741111755}],"sentiment":"positive","sentiment_score":0.36409254584993633,"channel":0,"num_words":7,"start":2.56,"end":4.34},{"sentences":[{"text":"Good.","start":4.56,"end":4.7999997,"sentiment":"positive","sentiment_score":0.5665183067321777},{"text":"Good.","start":4.7999997,"end":5.12,"sentiment":"positive","sentiment_score":0.5538280010223389},{"text":"How are 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The customer asks Matt to write back to the same email with tracking details so they can keep the customers updated. The agent assures the customer that the delivery will be confirmed and the customer is instructed to mention the details in the email for future updates."},"intents":{"segments":[{"text":"I've got the remittance, and I have placed your order. Yep.","start_word":47,"end_word":57,"intents":[{"intent":"Request remittance","confidence_score":0.003994688}]},{"text":"did you did you ship it on priority or what's the mode? Because we need this, like, really urgently. Sorry.","start_word":62,"end_word":81,"intents":[{"intent":"Inquire about shipping status","confidence_score":0.00016829817}]},{"text":"would would you be able to write back to the same email saying the the I mentioned the tracking number and you have Yeah.","start_word":195,"end_word":218,"intents":[{"intent":"Update tracking information","confidence_score":0.021801827}]}]},"sentiments":{"segments":[{"text":"Hello, Ross. Hey.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.09917423129081726},{"text":"Good afternoon, Matt. How are you? Good. Good. How are you? I'm good too.","start_word":3,"end_word":16,"sentiment":"positive","sentiment_score":0.4331617057323456},{"text":"Sorry. I was You just just in a meeting. Could answer yeah. your call.","start_word":17,"end_word":30,"sentiment":"neutral","sentiment_score":0.050772275775671005},{"text":"That's all good. All good.","start_word":31,"end_word":35,"sentiment":"positive","sentiment_score":0.47995737195014954},{"text":"You got my email, right, with the Yep. the Remington? Yep. I've got the remittance, and I have placed your order. Yep. And Yep. I'm on. did you did you ship it on priority or what's the mode? Because we need this, like, really urgently. Sorry. I didn't catch So you you shipped it, right, from your you. Yep. from your place? It has been the order has been placed. Now it has been dispatched. And once it is out for the TV, I will share you the tracking details. Alright. And you shipped it on priority or just the normal standard? It's through I think it's standard. Can you change it to priority? If if there's, like, increase in shipping charges, we can pay it again. That's fine too because we need this, like, at least by tomorrow or day after tomorrow. I told you it will be delivered by tomorrow. No worries. Oh, okay. Okay. And Yeah. would would you be able to write back to the same email saying the the I mentioned the tracking number and you have Yeah. shipped So it out? that was I was waiting for. Actually, I was waiting for the tracking details to be, you know, shared. Updated. So once I Okay. get the tracking yeah. Yeah. So once I get tracking details, I'll be sharing you. Alright. And you guarantee Alright? that it'll be delivered maybe tomorrow or the after. Right? Yeah. It will be delivered tomorrow. Alright. Alright. Tomorrow Yeah. Please or tomorrow is 90%? Tomorrow, it will no. be delivered 90%. Yep. If not tomorrow, day after tomorrow, it will be confirmed delivered. Please.","start_word":36,"end_word":311,"sentiment":"neutral","sentiment_score":0.04147175413326941},{"text":"That's fine.","start_word":312,"end_word":313,"sentiment":"positive","sentiment_score":0.3869757354259491},{"text":"Just mention those details in the email so I can keep the people informed here. So Mhmm. 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