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This is Barry. This is Veronica from Frontier Financial. How are you? Good.\n\nI had you booked in to go over your annual review. Is now still a good time for you? Okay. Sure. That's okay.\n\nThat's okay. When is a better time? And I can get you rescheduled. That is no problem, Barry. I can't tomorrow, but I could do 05:00 on Thursday.\n\nWould that work? 05:00 on Thursday, the twenty eighth? Yes. Of course. About 11:00?\n\nYeah. Yeah. No problem. I can set that up for you. Mhmm.\n\nThat's okay. Well, I will let you go. Yeah. Yeah. No.\n\nThat's okay. I I do work later on Thursday, so 05:00 on Thursday is perfect for me as well. No problem. I will get that booked in, and a reminder text sent at 11AM for you. No problem.\n\nWe'll speak then. 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Yeah. Hi. How are you? Hold on there a second. Just Yeah. Hello. I was supposed to have been received a text as a reminder today, and I I slipped my mind. So I'm I'm just about to head off here. Let's think what day is tomorrow. Tomorrow's Wednesday, and I don't think I've got anything on tomorrow. Probably around five and can you do half one evening or five in evening On Thursday, 05:00. Yeah. Just just send me a tax reminder with you, please. In the at around eleven. Eleven, if you can yeah. K. Thank you. And if there's any changes, I can depending on whether I don't know what we're we're working stuff is. So Thursday, maybe we can I can get earlier, but I don't know yet? I can't guarantee anything, but that's what we're looking at at the time being. Yeah. Okay. Okay. Thank you. Bye. 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Yeah. Hi. How are you? Hold on there a second.\n\nJust Yeah. Hello. I was supposed to have been received a text as a reminder today, and I I slipped my mind. So I'm I'm just about to head off here. Let's think what day is tomorrow.\n\nTomorrow's Wednesday, and I don't think I've got anything on tomorrow. Probably around five and can you do half one evening or five in evening On Thursday, 05:00. Yeah. Just just send me a tax reminder with you, please. In the at around eleven.\n\nEleven, if you can yeah. K. Thank you. And if there's any changes, I can depending on whether I don't know what we're we're working stuff is. So Thursday, maybe we can I can get earlier, but I don't know yet?\n\nI can't guarantee anything, but that's what we're looking at at the time being. Yeah. Okay. Okay. Thank you.\n\nBye. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.08,"end":0.58,"sentiment":"neutral","sentiment_score":0.05044523626565933},{"text":"Yeah.","start":3.28,"end":3.78,"sentiment":"neutral","sentiment_score":0.2341135740280151},{"text":"Hi.","start":8.0,"end":8.4,"sentiment":"neutral","sentiment_score":0.1788215935230255},{"text":"How are you?","start":8.4,"end":9.22,"sentiment":"neutral","sentiment_score":0.18950136502583823},{"text":"Hold on there a second.","start":19.215,"end":20.515,"sentiment":"neutral","sentiment_score":0.03399613276124001}],"sentiment":"neutral","sentiment_score":0.10926046933640134,"num_words":11,"start":0.08,"end":20.515},{"sentences":[{"text":"Just Yeah.","start":21.055,"end":35.16,"sentiment":"neutral","sentiment_score":0.08758632466197014},{"text":"Hello.","start":35.16,"end":35.64,"sentiment":"neutral","sentiment_score":0.058439191430807114},{"text":"I was supposed to have been received a text as a reminder today, and I I slipped my mind.","start":35.64,"end":44.145,"sentiment":"neutral","sentiment_score":-0.011796172708272934},{"text":"So I'm I'm just about to head off here.","start":44.285,"end":47.105,"sentiment":"neutral","sentiment_score":0.06352524428317945},{"text":"Let's think what day is tomorrow.","start":54.730003,"end":56.350002,"sentiment":"neutral","sentiment_score":0.11737405384580295}],"sentiment":"neutral","sentiment_score":0.03474205624110795,"num_words":37,"start":21.055,"end":56.350002},{"sentences":[{"text":"Tomorrow's Wednesday, and I don't think I've got anything on tomorrow.","start":60.49,"end":64.350006,"sentiment":"neutral","sentiment_score":-0.003744751214981079},{"text":"Probably around five and can you do half one evening or five in evening On Thursday, 05:00.","start":66.41,"end":85.26,"sentiment":"neutral","sentiment_score":0.0476138142266256},{"text":"Yeah.","start":88.840004,"end":89.0,"sentiment":"neutral","sentiment_score":0.06698690354824066},{"text":"Just just send me a tax reminder with you, please.","start":89.0,"end":92.060005,"sentiment":"neutral","sentiment_score":0.09638389945030212},{"text":"In the at around eleven.","start":94.840004,"end":97.645004,"sentiment":"neutral","sentiment_score":0.04069515392184257}],"sentiment":"neutral","sentiment_score":0.04551236923064359,"num_words":44,"start":60.49,"end":97.645004},{"sentences":[{"text":"Eleven, if you can yeah.","start":98.345,"end":100.125,"sentiment":"neutral","sentiment_score":0.04329883456230164},{"text":"K.","start":101.945,"end":102.445,"sentiment":"neutral","sentiment_score":0.20995038747787476},{"text":"Thank you.","start":103.385,"end":104.205,"sentiment":"neutral","sentiment_score":0.33253248035907745},{"text":"And if there's any changes, I can depending on whether I don't know what we're we're working stuff is.","start":107.705,"end":114.340004,"sentiment":"neutral","sentiment_score":0.023838335403094168},{"text":"So Thursday, maybe we can I can get earlier, but I don't know yet?","start":114.340004,"end":120.340004,"sentiment":"neutral","sentiment_score":0.006458529936415809}],"sentiment":"neutral","sentiment_score":0.0398745686042963,"num_words":41,"start":98.345,"end":120.340004},{"sentences":[{"text":"I can't guarantee anything, but that's what we're looking at at the time being.","start":120.340004,"end":124.485,"sentiment":"neutral","sentiment_score":-0.04451568491224732},{"text":"Yeah.","start":128.965,"end":129.465,"sentiment":"neutral","sentiment_score":0.2715553641319275},{"text":"Okay.","start":132.405,"end":132.905,"sentiment":"neutral","sentiment_score":0.19463971257209775},{"text":"Okay.","start":138.565,"end":138.965,"sentiment":"neutral","sentiment_score":0.22498895227909088},{"text":"Thank you.","start":138.965,"end":139.57494,"sentiment":"positive","sentiment_score":0.35136763751506805}],"sentiment":"neutral","sentiment_score":0.04056314290746262,"num_words":19,"start":120.340004,"end":139.57494},{"sentences":[{"text":"Bye.","start":141.09494,"end":141.59494,"sentiment":"neutral","sentiment_score":0.1404615044593811},{"text":"Bye.","start":141.81494,"end":142.31494,"sentiment":"neutral","sentiment_score":0.11335994303226472}],"sentiment":"neutral","sentiment_score":0.1269107237458229,"num_words":2,"start":141.09494,"end":142.31494}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Good afternoon. This is Barry.\n\nChannel 1: Yeah.\n\nChannel 0: This is Veronica from Frontier Financial. How are you?\n\nChannel 1: Hi. How are you?\n\nChannel 0: Good. I had you booked in to go over your annual review. Is now still a good time for you?\n\nChannel 1: Hold\n\nChannel 0: Okay.\n\nChannel 1: on there a second.\n\nChannel 0: Sure.\n\nChannel 1: Just Yeah. Hello. I was supposed to have been received a text as a reminder today, and I I slipped my mind. So I'm\n\nChannel 0: That's okay.\n\nChannel 1: I'm just about to head off here.\n\nChannel 0: That's okay. When is a better time? And I can get you rescheduled. That is no problem, Barry.\n\nChannel 1: Let's think what day is tomorrow. Tomorrow's Wednesday, and I don't think I've got anything on tomorrow. Probably around five and can you do half one evening or five in evening\n\nChannel 0: I can't tomorrow, but I could do 05:00 on Thursday. Would that work?\n\nChannel 1: On Thursday, 05:00.\n\nChannel 0: 05:00 on Thursday, the twenty eighth?\n\nChannel 1: Yeah. Just just send me a tax reminder with you, please.\n\nChannel 0: Yes. Of course.\n\nChannel 1: In the at around eleven.\n\nChannel 0: About\n\nChannel 1: Eleven,\n\nChannel 0: 11:00?\n\nChannel 1: if you can yeah.\n\nChannel 0: Yeah. Yeah. No problem. I can\n\nChannel 1: K.\n\nChannel 0: set that up for you.\n\nChannel 1: Thank you.\n\nChannel 0: Mhmm. That's okay. Well, I will let you go.\n\nChannel 1: And if there's any changes, I can depending on whether I don't know what we're we're working stuff is. So\n\nChannel 0: Yeah.\n\nChannel 1: Thursday, maybe we can I can get earlier, but I don't know yet? I can't guarantee anything, but that's what we're looking at at the time being.\n\nChannel 0: Yeah. No. That's okay. I I do work later on Thursday, so 05:00\n\nChannel 1: Yeah.\n\nChannel 0: on Thursday is perfect for me as well.\n\nChannel 1: Okay.\n\nChannel 0: No problem. I will get that booked in, and a reminder text sent at 11AM for you.\n\nChannel 1: Okay. Thank you.\n\nChannel 0: No problem. We'll speak then.\n\nChannel 1: Bye. Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.08,"end":0.58,"sentiment":"neutral","sentiment_score":0.05044523626565933}],"sentiment":"neutral","sentiment_score":0.05044523626565933,"channel":1,"num_words":1,"start":0.08,"end":0.58},{"sentences":[{"text":"Good afternoon.","start":1.1999999,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.3176644593477249},{"text":"This is Barry.","start":1.8399999,"end":2.74,"sentiment":"neutral","sentiment_score":0.2516334553559621}],"sentiment":"neutral","sentiment_score":0.27804585695266726,"channel":0,"num_words":5,"start":1.1999999,"end":2.74},{"sentences":[{"text":"Yeah.","start":3.28,"end":3.78,"sentiment":"neutral","sentiment_score":0.2341135740280151}],"sentiment":"neutral","sentiment_score":0.2341135740280151,"channel":1,"num_words":1,"start":3.28,"end":3.78},{"sentences":[{"text":"This is Veronica from Frontier 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They agree to schedule the appointment for Thursday at 11 am and Veronica will send a tax reminder text to Barry. The call ends with Veronica saying she will speak to him again if there are any changes."},"intents":{"segments":[{"text":"I had you booked in to go over your annual review. Is now still a good time for you?","start_word":21,"end_word":39,"intents":[{"intent":"Book annual review","confidence_score":0.03221891}]},{"text":"When is a better time? And I can get you rescheduled. That is no problem, Barry.","start_word":82,"end_word":97,"intents":[{"intent":"Reschedule meeting","confidence_score":0.3866099}]},{"text":"Just just send me a tax reminder with you, please. Yes.","start_word":152,"end_word":162,"intents":[{"intent":"Send tax reminder","confidence_score":0.42246994}]}]},"sentiments":{"segments":[{"text":"Hello? Good afternoon. This is Barry. Yeah. This is Veronica from Frontier Financial. How are you? Hi. How are you?","start_word":0,"end_word":19,"sentiment":"neutral","sentiment_score":0.22429516911506653},{"text":"Good. I had you booked in to go over your annual review. Is now still a good time for you?","start_word":20,"end_word":39,"sentiment":"positive","sentiment_score":0.4453712999820709},{"text":"Hold Okay. on there a second. Sure. Just Yeah. Hello. I was supposed to have been received a text as a reminder today, and I I slipped my mind. So I'm That's okay. I'm just about to head off here. That's okay. When is a better time? And I can get you rescheduled. That is no problem, Barry. Let's think what day is tomorrow. Tomorrow's Wednesday, and I don't think I've got anything on tomorrow. Probably around five and can you do half one evening or five in evening I can't tomorrow, but I could do 05:00 on Thursday. Would that work? On Thursday, 05:00. 05:00 on Thursday, the twenty eighth? Yeah. Just just send me a tax reminder with you, please. Yes. Of course. In the at around eleven. About Eleven, 11:00? if you can yeah. Yeah. Yeah. No problem. I can K. set that up for you. Thank you. Mhmm. That's okay. Well, I will let you go. And if there's any changes, I can depending on whether I don't know what we're we're working stuff is. So Yeah. Thursday, maybe we can I can get earlier, but I don't know yet? I can't guarantee anything, but that's what we're looking at at the time being. Yeah. No. That's okay. I I do work later on Thursday, so 05:00 Yeah.","start_word":40,"end_word":261,"sentiment":"neutral","sentiment_score":0.06104819476604462},{"text":"on Thursday is perfect for me as well.","start_word":262,"end_word":269,"sentiment":"positive","sentiment_score":0.3774142265319824},{"text":"Okay. No problem. I will get that booked in, and a reminder text sent at 11AM for you. 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