{"metadata":{"transaction_key":"deprecated","request_id":"019ec884-a8cc-7f70-a526-dccd0dba1e41","sha256":"7b9eabc7bd05838c1e0c3822b8bc13d83761b7a7041152bd0f2286ac3388281e","created":"2026-06-14T23:43:18.488Z","duration":5.3999376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":18},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Sorry. There is no one available to take your call. Please record your message after the","confidence":1.0,"words":[{"word":"sorry","start":0.24,"end":0.48,"confidence":0.9794922,"punctuated_word":"Sorry.","sentiment":"negative","sentiment_score":-0.6447189450263977},{"word":"there","start":0.48,"end":0.88,"confidence":1.0,"punctuated_word":"There","sentiment":"negative","sentiment_score":-0.8135054707527161},{"word":"is","start":0.88,"end":1.04,"confidence":0.99902344,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8364924192428589},{"word":"no","start":1.04,"end":1.1999999,"confidence":1.0,"punctuated_word":"no","sentiment":"negative","sentiment_score":-0.8103078603744507},{"word":"one","start":1.1999999,"end":1.4399999,"confidence":1.0,"punctuated_word":"one","sentiment":"negative","sentiment_score":-0.8041828870773315},{"word":"available","start":1.4399999,"end":1.92,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.7994539141654968},{"word":"to","start":1.92,"end":2.08,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.7879157066345215},{"word":"take","start":2.08,"end":2.32,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.8327851295471191},{"word":"your","start":2.32,"end":2.56,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.832902729511261},{"word":"call","start":2.56,"end":3.06,"confidence":1.0,"punctuated_word":"call.","sentiment":"negative","sentiment_score":-0.7694263458251953},{"word":"please","start":3.36,"end":3.76,"confidence":0.9760742,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.3065040707588196},{"word":"record","start":3.76,"end":4.16,"confidence":1.0,"punctuated_word":"record","sentiment":"negative","sentiment_score":-0.35871246457099915},{"word":"your","start":4.16,"end":4.3199997,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.26451557874679565},{"word":"message","start":4.3199997,"end":4.7999997,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.26613321900367737},{"word":"after","start":4.7999997,"end":5.12,"confidence":1.0,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.1711769998073578},{"word":"the","start":5.12,"end":5.3999376,"confidence":0.98828125,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1509750336408615}],"paragraphs":{"transcript":"\nSorry. There is no one available to take your call. Please record your message after the","paragraphs":[{"sentences":[{"text":"Sorry.","start":0.24,"end":0.48,"sentiment":"negative","sentiment_score":-0.6447189450263977},{"text":"There is no one available to take your call.","start":0.48,"end":3.06,"sentiment":"negative","sentiment_score":-0.8096636070145501},{"text":"Please record your message after the","start":3.36,"end":5.3999376,"sentiment":"neutral","sentiment_score":-0.2530028944214185}],"sentiment":"negative","sentiment_score":-0.5906067984178662,"num_words":16,"start":0.24,"end":5.3999376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Sorry. There is no one available to take your call. Please record your message after the","paragraphs":[{"sentences":[{"text":"Sorry.","start":0.24,"end":0.48,"sentiment":"negative","sentiment_score":-0.6447189450263977},{"text":"There is no one available to take your call.","start":0.48,"end":3.06,"sentiment":"negative","sentiment_score":-0.8096636070145501},{"text":"Please record your message after the","start":3.36,"end":5.3999376,"sentiment":"neutral","sentiment_score":-0.2530028944214185}],"sentiment":"negative","sentiment_score":-0.5906067984178662,"channel":1,"num_words":16,"start":0.24,"end":5.3999376}]},"summary":{"result":"success","short":"Sorry. There is no one available to take your call. Please record your message after the"},"intents":{"segments":[{"text":"There is no one available to take your call.","start_word":1,"end_word":9,"intents":[{"intent":"Leave message","confidence_score":0.21166454}]}]},"sentiments":{"segments":[{"text":"Sorry. There is no one available to take your call.","start_word":0,"end_word":9,"sentiment":"negative","sentiment_score":-0.778819739818573},{"text":"Please record your message after the","start_word":10,"end_word":15,"sentiment":"neutral","sentiment_score":-0.27608224749565125}],"average":{"sentiment":"negative","sentiment_score":-0.6112405988905165}}}}