{"metadata":{"transaction_key":"deprecated","request_id":"01a10947-8056-7741-91f9-ee6e897b1aad","sha256":"8733db650f88c0d406b86b54e37c92fbc5e90e2dcd1e72ab2297f500161e5bf9","created":"2026-10-04T23:37:24.582Z","duration":99.575935,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":332,"output_tokens":76},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":372,"output_tokens":372},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":372,"output_tokens":14}},"results":{"channels":[{"alternatives":[{"transcript":"Yes. Hello. Good morning, David. Yeah. Good day to you, David. My name is Mary, and I'm calling from Vigilance AI. I hope you're doing well. Thank you. David, we are a cybersecurity company. So we manage Agentic security platform. So our AI agent investigate and responds to threat in minutes around the clock. So your business is covered even when your team is offline. And reason we called... Oh, we do have your information in our database, so we automatically reach you. So that's why we... I don't have here the name of this database because like what I've said, we are... No. Just like what I've said, we automatically called you here in our system, so that's why we reach you. Mhmm. Yes. Because we also check it in your public LinkedIn. Mhmm. Mhmm. K. I see. Okay. I'll make a note of it, but thank you for taking this call.","confidence":0.99902344,"words":[{"word":"yes","start":3.4399998,"end":3.76,"confidence":0.99658203,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.0756787359714508},{"word":"hello","start":3.76,"end":4.08,"confidence":0.9975586,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.11263706535100936},{"word":"good","start":4.08,"end":4.3199997,"confidence":1.0,"punctuated_word":"Good","sentiment":"neutral","sentiment_score":0.3156856596469879},{"word":"morning","start":4.3199997,"end":4.72,"confidence":0.99560547,"punctuated_word":"morning,","sentiment":"neutral","sentiment_score":0.32239794731140137},{"word":"david","start":4.72,"end":5.22,"confidence":0.9807129,"punctuated_word":"David.","sentiment":"neutral","sentiment_score":0.3013356626033783},{"word":"yeah","start":6.72,"end":7.22,"confidence":0.8720703,"punctuated_word":"Yeah.","sentiment":"positive","sentiment_score":0.4147603213787079},{"word":"good","start":7.2799997,"end":7.52,"confidence":0.5800781,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.5276383757591248},{"word":"day","start":7.52,"end":7.68,"confidence":0.9892578,"punctuated_word":"day","sentiment":"positive","sentiment_score":0.5688461065292358},{"word":"to","start":7.68,"end":7.8399997,"confidence":0.69140625,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.5666893720626831},{"word":"you","start":7.8399997,"end":7.9199996,"confidence":0.99658203,"punctuated_word":"you,","sentiment":"positive","sentiment_score":0.5230089426040649},{"word":"david","start":7.9199996,"end":8.42,"confidence":1.0,"punctuated_word":"David.","sentiment":"positive","sentiment_score":0.4887180924415589},{"word":"my","start":8.48,"end":8.639999,"confidence":0.9428711,"punctuated_word":"My","sentiment":"positive","sentiment_score":0.3871825337409973},{"word":"name","start":8.639999,"end":8.8,"confidence":1.0,"punctuated_word":"name","sentiment":"positive","sentiment_score":0.33468928933143616},{"word":"is","start":8.8,"end":9.04,"confidence":1.0,"punctuated_word":"is","sentiment":"positive","sentiment_score":0.34675276279449463},{"word":"mary","start":9.04,"end":9.36,"confidence":0.9902344,"punctuated_word":"Mary,","sentiment":"positive","sentiment_score":0.3703228831291199},{"word":"and","start":9.36,"end":9.5199995,"confidence":1.0,"punctuated_word":"and","sentiment":"positive","sentiment_score":0.3801140487194062},{"word":"i'm","start":9.5199995,"end":9.76,"confidence":1.0,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.408704936504364},{"word":"calling","start":9.76,"end":10.16,"confidence":1.0,"punctuated_word":"calling","sentiment":"positive","sentiment_score":0.34089672565460205},{"word":"from","start":10.16,"end":10.66,"confidence":1.0,"punctuated_word":"from","sentiment":"positive","sentiment_score":0.4127279818058014},{"word":"vigilance","start":10.88,"end":11.38,"confidence":0.9550781,"punctuated_word":"Vigilance","sentiment":"positive","sentiment_score":0.3875579237937927},{"word":"ai","start":11.679999,"end":12.08,"confidence":0.9169922,"punctuated_word":"AI.","sentiment":"positive","sentiment_score":0.4261460304260254},{"word":"i","start":12.08,"end":12.16,"confidence":1.0,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.5517102479934692},{"word":"hope","start":12.16,"end":12.4,"confidence":1.0,"punctuated_word":"hope","sentiment":"positive","sentiment_score":0.6677467823028564},{"word":"you're","start":12.4,"end":12.639999,"confidence":1.0,"punctuated_word":"you're","sentiment":"positive","sentiment_score":0.6002339124679565},{"word":"doing","start":12.639999,"end":12.96,"confidence":1.0,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.5376004576683044},{"word":"well","start":12.96,"end":13.46,"confidence":0.9926758,"punctuated_word":"well.","sentiment":"positive","sentiment_score":0.5306578278541565},{"word":"thank","start":15.945,"end":16.265,"confidence":0.96435547,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5508749485015869},{"word":"you","start":16.265,"end":16.765,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.46344324946403503},{"word":"david","start":16.985,"end":17.385,"confidence":0.9885254,"punctuated_word":"David,","sentiment":"neutral","sentiment_score":0.08203184604644775},{"word":"we","start":17.385,"end":17.545,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.11376765370368958},{"word":"are","start":17.545,"end":17.705,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.08469376713037491},{"word":"a","start":17.705,"end":17.945,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.11265704035758972},{"word":"cybersecurity","start":17.945,"end":18.445,"confidence":0.94384766,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":0.10165023058652878},{"word":"company","start":18.904999,"end":19.384998,"confidence":0.7648926,"punctuated_word":"company.","sentiment":"neutral","sentiment_score":0.08928482234477997},{"word":"so","start":19.384998,"end":19.625,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.06986256688833237},{"word":"we","start":19.625,"end":19.945,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.09259789437055588},{"word":"manage","start":19.945,"end":20.345,"confidence":0.99902344,"punctuated_word":"manage","sentiment":"neutral","sentiment_score":0.11225146055221558},{"word":"agentic","start":20.345,"end":20.845,"confidence":0.55810547,"punctuated_word":"Agentic","sentiment":"neutral","sentiment_score":0.17113688588142395},{"word":"security","start":20.904999,"end":21.404999,"confidence":0.8984375,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.09093616157770155},{"word":"platform","start":21.465,"end":21.965,"confidence":0.9941406,"punctuated_word":"platform.","sentiment":"neutral","sentiment_score":0.1367638111114502},{"word":"so","start":22.664999,"end":22.985,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.1066034659743309},{"word":"our","start":22.985,"end":23.305,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.1161556839942932},{"word":"ai","start":23.305,"end":23.625,"confidence":0.99902344,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.1704784333705902},{"word":"agent","start":23.625,"end":24.125,"confidence":0.99609375,"punctuated_word":"agent","sentiment":"neutral","sentiment_score":0.1222360134124756},{"word":"investigate","start":24.265,"end":24.765,"confidence":0.7368164,"punctuated_word":"investigate","sentiment":"neutral","sentiment_score":0.12346134334802628},{"word":"and","start":24.825,"end":24.985,"confidence":0.9819336,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.1438852846622467},{"word":"responds","start":24.985,"end":25.465,"confidence":0.62402344,"punctuated_word":"responds","sentiment":"neutral","sentiment_score":0.13846644759178162},{"word":"to","start":25.465,"end":25.704998,"confidence":0.97802734,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1969282180070877},{"word":"threat","start":25.704998,"end":25.945,"confidence":0.8745117,"punctuated_word":"threat","sentiment":"neutral","sentiment_score":0.1438826024532318},{"word":"in","start":25.945,"end":26.185,"confidence":0.99609375,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.22381724417209625},{"word":"minutes","start":26.185,"end":26.585,"confidence":1.0,"punctuated_word":"minutes","sentiment":"neutral","sentiment_score":0.2702329158782959},{"word":"around","start":26.585,"end":26.904999,"confidence":0.9970703,"punctuated_word":"around","sentiment":"neutral","sentiment_score":0.19900217652320865},{"word":"the","start":26.904999,"end":26.985,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.18982388079166412},{"word":"clock","start":26.985,"end":27.485,"confidence":0.8796387,"punctuated_word":"clock.","sentiment":"neutral","sentiment_score":0.18523068726062775},{"word":"so","start":27.75,"end":27.99,"confidence":0.9873047,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.1658768653869629},{"word":"your","start":27.99,"end":28.15,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.22628988325595856},{"word":"business","start":28.15,"end":28.55,"confidence":1.0,"punctuated_word":"business","sentiment":"neutral","sentiment_score":0.23467567563056943},{"word":"is","start":28.55,"end":28.79,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.1731533706188202},{"word":"covered","start":28.79,"end":29.19,"confidence":1.0,"punctuated_word":"covered","sentiment":"neutral","sentiment_score":0.19320139288902283},{"word":"even","start":29.19,"end":29.43,"confidence":0.99902344,"punctuated_word":"even","sentiment":"neutral","sentiment_score":0.09849749505519868},{"word":"when","start":29.43,"end":29.59,"confidence":1.0,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.09231554716825484},{"word":"your","start":29.59,"end":29.83,"confidence":0.99609375,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.10742504894733428},{"word":"team","start":29.83,"end":30.07,"confidence":1.0,"punctuated_word":"team","sentiment":"neutral","sentiment_score":0.07920566201210022},{"word":"is","start":30.07,"end":30.23,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.07012347877025604},{"word":"offline","start":30.23,"end":30.73,"confidence":0.98779297,"punctuated_word":"offline.","sentiment":"neutral","sentiment_score":0.0332433357834816},{"word":"and","start":31.35,"end":31.75,"confidence":0.99902344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.023623045533895493},{"word":"reason","start":31.75,"end":32.15,"confidence":0.98291016,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.021870512515306473},{"word":"we","start":32.15,"end":32.31,"confidence":0.94384766,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.01702827587723732},{"word":"called","start":32.31,"end":32.81,"confidence":0.9536133,"punctuated_word":"called...","sentiment":"neutral","sentiment_score":-0.032151393592357635},{"word":"oh","start":35.35,"end":35.59,"confidence":0.95581055,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.0064841099083423615},{"word":"we","start":35.59,"end":35.75,"confidence":0.78271484,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.008867267519235611},{"word":"do","start":35.75,"end":35.989998,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.013065334409475328},{"word":"have","start":35.989998,"end":36.15,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.01916371658444405},{"word":"your","start":36.15,"end":36.39,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.0026410892605781555},{"word":"information","start":36.39,"end":36.89,"confidence":1.0,"punctuated_word":"information","sentiment":"neutral","sentiment_score":0.019200477749109268},{"word":"in","start":37.03,"end":37.19,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.03519978001713753},{"word":"our","start":37.19,"end":37.43,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.04216349124908447},{"word":"database","start":37.43,"end":37.93,"confidence":0.8898926,"punctuated_word":"database,","sentiment":"neutral","sentiment_score":0.022612478584051132},{"word":"so","start":37.989998,"end":38.23,"confidence":1.0,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.02717299573123455},{"word":"we","start":38.23,"end":38.39,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.035506367683410645},{"word":"automatically","start":38.39,"end":38.89,"confidence":1.0,"punctuated_word":"automatically","sentiment":"neutral","sentiment_score":0.04112844914197922},{"word":"reach","start":39.27,"end":39.510002,"confidence":0.9951172,"punctuated_word":"reach","sentiment":"neutral","sentiment_score":0.01608903333544731},{"word":"you","start":39.510002,"end":39.975,"confidence":0.99365234,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.02277253568172455},{"word":"so","start":40.535,"end":40.855,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.0054161883890628815},{"word":"that's","start":40.855,"end":41.015,"confidence":0.99902344,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":-0.007573774084448814},{"word":"why","start":41.015,"end":41.254997,"confidence":1.0,"punctuated_word":"why","sentiment":"neutral","sentiment_score":-0.04841449856758118},{"word":"we","start":41.254997,"end":41.754997,"confidence":0.99902344,"punctuated_word":"we...","sentiment":"neutral","sentiment_score":-0.059347230941057205},{"word":"i","start":43.815,"end":43.975,"confidence":0.96972656,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.12927502393722534},{"word":"don't","start":43.975,"end":44.454998,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.1398056149482727},{"word":"have","start":44.454998,"end":44.774998,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.12495384365320206},{"word":"here","start":44.774998,"end":45.094997,"confidence":1.0,"punctuated_word":"here","sentiment":"neutral","sentiment_score":-0.14616750180721283},{"word":"the","start":45.094997,"end":45.254997,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.14271783828735352},{"word":"name","start":45.254997,"end":45.495,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.16650335490703583},{"word":"of","start":45.495,"end":45.815,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.1397608369588852},{"word":"this","start":45.815,"end":46.315,"confidence":0.9951172,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.11280468106269836},{"word":"database","start":46.934998,"end":47.434998,"confidence":1.0,"punctuated_word":"database","sentiment":"neutral","sentiment_score":-0.11458119750022888},{"word":"because","start":47.574997,"end":47.975,"confidence":0.5839844,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.11942042410373688},{"word":"like","start":47.975,"end":48.135,"confidence":0.640625,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.13776911795139313},{"word":"what","start":48.135,"end":48.295,"confidence":0.9951172,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.1166135147213936},{"word":"i've","start":48.295,"end":48.534996,"confidence":0.982666,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.08805185556411743},{"word":"said","start":48.534996,"end":48.855,"confidence":0.98657227,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":-0.09214653074741364},{"word":"we","start":48.855,"end":49.175,"confidence":0.99609375,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.08345213532447815},{"word":"are","start":49.175,"end":49.675,"confidence":0.96533203,"punctuated_word":"are...","sentiment":"neutral","sentiment_score":-0.08513471484184265},{"word":"no","start":52.61,"end":53.11,"confidence":0.9970703,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.22508203983306885},{"word":"just","start":53.329998,"end":53.57,"confidence":0.7451172,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":-0.19254904985427856},{"word":"like","start":53.57,"end":53.809998,"confidence":0.99316406,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.21625901758670807},{"word":"what","start":53.809998,"end":53.89,"confidence":1.0,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.20276357233524325},{"word":"i've","start":53.89,"end":54.05,"confidence":0.98950195,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.19400793313980105},{"word":"said","start":54.05,"end":54.29,"confidence":0.9970703,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":-0.1785839945077896},{"word":"we","start":54.29,"end":54.53,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.2285851091146469},{"word":"automatically","start":54.53,"end":55.03,"confidence":1.0,"punctuated_word":"automatically","sentiment":"neutral","sentiment_score":-0.1878885477781296},{"word":"called","start":55.25,"end":55.57,"confidence":0.9633789,"punctuated_word":"called","sentiment":"neutral","sentiment_score":-0.2252657264471054},{"word":"you","start":55.57,"end":56.07,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2038400322198868},{"word":"here","start":56.29,"end":56.53,"confidence":1.0,"punctuated_word":"here","sentiment":"neutral","sentiment_score":-0.20691724121570587},{"word":"in","start":56.53,"end":56.77,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.22117535769939425},{"word":"our","start":56.77,"end":57.09,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":-0.22496630251407623},{"word":"system","start":57.09,"end":57.59,"confidence":0.7919922,"punctuated_word":"system,","sentiment":"neutral","sentiment_score":-0.20869937539100647},{"word":"so","start":58.05,"end":58.29,"confidence":1.0,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.2125312238931656},{"word":"that's","start":58.29,"end":58.53,"confidence":1.0,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":-0.20044514536857605},{"word":"why","start":58.53,"end":58.77,"confidence":1.0,"punctuated_word":"why","sentiment":"neutral","sentiment_score":-0.1711854636669159},{"word":"we","start":58.77,"end":58.93,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.15435469150543213},{"word":"reach","start":58.93,"end":59.25,"confidence":0.8095703,"punctuated_word":"reach","sentiment":"neutral","sentiment_score":-0.29016467928886414},{"word":"you","start":59.25,"end":59.75,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.2863497734069824},{"word":"mhmm","start":66.77,"end":67.27,"confidence":0.98376465,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.08801504969596863},{"word":"yes","start":67.975,"end":68.375,"confidence":0.99560547,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":-0.034372780472040176},{"word":"because","start":68.375,"end":68.695,"confidence":0.99609375,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":-0.05845761299133301},{"word":"we","start":68.695,"end":68.854996,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.05082250013947487},{"word":"also","start":68.854996,"end":69.174995,"confidence":1.0,"punctuated_word":"also","sentiment":"neutral","sentiment_score":-0.04989355430006981},{"word":"check","start":69.174995,"end":69.41499,"confidence":0.9838867,"punctuated_word":"check","sentiment":"neutral","sentiment_score":-0.039309531450271606},{"word":"it","start":69.41499,"end":69.655,"confidence":0.99902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.057527005672454834},{"word":"in","start":69.655,"end":69.814995,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.07076248526573181},{"word":"your","start":69.814995,"end":69.975,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.06962746381759644},{"word":"public","start":69.975,"end":70.375,"confidence":0.984375,"punctuated_word":"public","sentiment":"neutral","sentiment_score":-0.05900498107075691},{"word":"linkedin","start":70.375,"end":70.875,"confidence":0.8935547,"punctuated_word":"LinkedIn.","sentiment":"neutral","sentiment_score":-0.07320351898670197},{"word":"mhmm","start":77.735,"end":78.235,"confidence":0.9975586,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.2240992784500122},{"word":"mhmm","start":80.295,"end":80.795,"confidence":0.95202637,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.14215081930160522},{"word":"k","start":84.33,"end":84.83,"confidence":0.7019043,"punctuated_word":"K.","sentiment":"neutral","sentiment_score":-0.3313049077987671},{"word":"i","start":90.81,"end":91.130005,"confidence":0.9111328,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.12729473412036896},{"word":"see","start":91.130005,"end":91.61,"confidence":0.99560547,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":-0.0913991779088974},{"word":"okay","start":91.61,"end":92.01,"confidence":0.9975586,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.02407924458384514},{"word":"i'll","start":92.01,"end":92.25,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.023293446749448776},{"word":"make","start":92.25,"end":92.49,"confidence":0.99902344,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.11455998569726944},{"word":"a","start":92.49,"end":92.57,"confidence":0.93115234,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.132965549826622},{"word":"note","start":92.57,"end":92.73,"confidence":1.0,"punctuated_word":"note","sentiment":"neutral","sentiment_score":0.11074717342853546},{"word":"of","start":92.73,"end":92.89,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.1338338553905487},{"word":"it","start":92.89,"end":93.05,"confidence":0.7746582,"punctuated_word":"it,","sentiment":"neutral","sentiment_score":0.1371978223323822},{"word":"but","start":93.05,"end":93.21,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":0.16319018602371216},{"word":"thank","start":93.21,"end":93.37,"confidence":1.0,"punctuated_word":"thank","sentiment":"neutral","sentiment_score":0.23645253479480743},{"word":"you","start":93.37,"end":93.53,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.30796822905540466},{"word":"for","start":93.53,"end":93.69,"confidence":1.0,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.3948513865470886},{"word":"taking","start":93.69,"end":94.01,"confidence":1.0,"punctuated_word":"taking","sentiment":"positive","sentiment_score":0.3765535056591034},{"word":"this","start":94.01,"end":94.33,"confidence":0.99902344,"punctuated_word":"this","sentiment":"positive","sentiment_score":0.34164294600486755},{"word":"call","start":94.33,"end":94.730934,"confidence":1.0,"punctuated_word":"call.","sentiment":"neutral","sentiment_score":0.2390332967042923}],"paragraphs":{"transcript":"\nYes. Hello. Good morning, David. Yeah. Good day to you, David.\n\nMy name is Mary, and I'm calling from Vigilance AI. I hope you're doing well. Thank you. David, we are a cybersecurity company. So we manage Agentic security platform.\n\nSo our AI agent investigate and responds to threat in minutes around the clock. So your business is covered even when your team is offline. And reason we called... Oh, we do have your information in our database, so we automatically reach you. So that's why we...\n\nI don't have here the name of this database because like what I've said, we are... No. Just like what I've said, we automatically called you here in our system, so that's why we reach you. Mhmm. Yes.\n\nBecause we also check it in your public LinkedIn. Mhmm. Mhmm. K. I see.\n\nOkay. I'll make a note of it, but thank you for taking this call.","paragraphs":[{"sentences":[{"text":"Yes.","start":3.4399998,"end":3.76,"sentiment":"neutral","sentiment_score":0.0756787359714508},{"text":"Hello.","start":3.76,"end":4.08,"sentiment":"neutral","sentiment_score":0.11263706535100936},{"text":"Good morning, David.","start":4.08,"end":5.22,"sentiment":"neutral","sentiment_score":0.3131397565205892},{"text":"Yeah.","start":6.72,"end":7.22,"sentiment":"positive","sentiment_score":0.4147603213787079},{"text":"Good day to you, David.","start":7.2799997,"end":8.42,"sentiment":"positive","sentiment_score":0.5349801778793335}],"sentiment":"positive","sentiment_score":0.38339966196905484,"num_words":11,"start":3.4399998,"end":8.42},{"sentences":[{"text":"My name is Mary, and I'm calling from Vigilance AI.","start":8.48,"end":12.08,"sentiment":"positive","sentiment_score":0.37950951159000396},{"text":"I hope you're doing well.","start":12.08,"end":13.46,"sentiment":"positive","sentiment_score":0.5775898456573486},{"text":"Thank you.","start":15.945,"end":16.765,"sentiment":"positive","sentiment_score":0.507159098982811},{"text":"David, we are a cybersecurity company.","start":16.985,"end":19.384998,"sentiment":"neutral","sentiment_score":0.09734756002823512},{"text":"So we manage Agentic security platform.","start":19.384998,"end":21.965,"sentiment":"neutral","sentiment_score":0.11225813006361325}],"sentiment":"neutral","sentiment_score":0.3087929890587412,"num_words":29,"start":8.48,"end":21.965},{"sentences":[{"text":"So our AI agent investigate and responds to threat in minutes around the clock.","start":22.664999,"end":27.485,"sentiment":"neutral","sentiment_score":0.1664431712457112},{"text":"So your business is covered even when your team is offline.","start":27.75,"end":30.73,"sentiment":"neutral","sentiment_score":0.13400070504708725},{"text":"And reason we called...","start":31.35,"end":32.81,"sentiment":"neutral","sentiment_score":-0.02366830687969923},{"text":"Oh, we do have your information in our database, so we automatically reach you.","start":35.35,"end":39.975,"sentiment":"neutral","sentiment_score":0.022290509061089585},{"text":"So that's why we...","start":40.535,"end":41.754997,"sentiment":"neutral","sentiment_score":-0.03018792299553752}],"sentiment":"neutral","sentiment_score":0.08299690128323879,"num_words":47,"start":22.664999,"end":41.754997},{"sentences":[{"text":"I don't have here the name of this database because like what I've said, we are...","start":43.815,"end":49.675,"sentiment":"neutral","sentiment_score":-0.12119738664478064},{"text":"No.","start":52.61,"end":53.11,"sentiment":"neutral","sentiment_score":-0.22508203983306885},{"text":"Just like what I've said, we automatically called you here in our system, so that's why we reach you.","start":53.329998,"end":59.75,"sentiment":"neutral","sentiment_score":-0.21087011773335307},{"text":"Mhmm.","start":66.77,"end":67.27,"sentiment":"neutral","sentiment_score":-0.08801504969596863},{"text":"Yes.","start":67.975,"end":68.375,"sentiment":"neutral","sentiment_score":-0.034372780472040176}],"sentiment":"neutral","sentiment_score":-0.16560948140134937,"num_words":38,"start":43.815,"end":68.375},{"sentences":[{"text":"Because we also check it in your public LinkedIn.","start":68.375,"end":70.875,"sentiment":"neutral","sentiment_score":-0.05873429485493236},{"text":"Mhmm.","start":77.735,"end":78.235,"sentiment":"neutral","sentiment_score":-0.2240992784500122},{"text":"Mhmm.","start":80.295,"end":80.795,"sentiment":"neutral","sentiment_score":-0.14215081930160522},{"text":"K.","start":84.33,"end":84.83,"sentiment":"neutral","sentiment_score":-0.3313049077987671},{"text":"I see.","start":90.81,"end":91.61,"sentiment":"neutral","sentiment_score":-0.10934695601463318}],"sentiment":"neutral","sentiment_score":-0.10320411223386015,"num_words":14,"start":68.375,"end":91.61},{"sentences":[{"text":"Okay.","start":91.61,"end":92.01,"sentiment":"neutral","sentiment_score":-0.02407924458384514},{"text":"I'll make a note of it, but thank you for taking this call.","start":92.01,"end":94.730934,"sentiment":"neutral","sentiment_score":0.2086376860164679}],"sentiment":"neutral","sentiment_score":0.19201504811644554,"num_words":14,"start":91.61,"end":94.730934}]}}]},{"alternatives":[{"transcript":"Hello? Yes. I am. Thank you. Can I ask where you got this number from? Because it's a personal number. Sure. What database is that? Do you have the name of the company that you think that this number is attributed to? No. I I understand that. So you've got a system that's just got my name and my phone number and no idea of where I work. Okay. So so if a person's LinkedIn is not up to date, then your data source is irrelevant. Okay. There wouldn't be any reason to continue this call. You could probably take me out of this database because it's irrelevant to me. Thank thank you. Bye bye.","confidence":0.99902344,"words":[{"word":"hello","start":2.48,"end":2.98,"confidence":0.9440918,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.012313734740018845},{"word":"yes","start":5.8399997,"end":6.3399997,"confidence":0.99316406,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.3141632080078125},{"word":"i","start":14.16,"end":14.4,"confidence":0.6660156,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.3871518671512604},{"word":"am","start":14.4,"end":14.559999,"confidence":0.9914551,"punctuated_word":"am.","sentiment":"positive","sentiment_score":0.39757463335990906},{"word":"thank","start":14.559999,"end":14.799999,"confidence":0.9980469,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.6272187829017639},{"word":"you","start":14.799999,"end":15.299999,"confidence":0.99902344,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.5626259446144104},{"word":"can","start":31.095001,"end":31.335,"confidence":0.9970703,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":-0.01563630811870098},{"word":"i","start":31.335,"end":31.494999,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.01070963218808174},{"word":"ask","start":31.494999,"end":31.95,"confidence":1.0,"punctuated_word":"ask","sentiment":"neutral","sentiment_score":-0.02066158875823021},{"word":"where","start":32.030003,"end":32.190002,"confidence":1.0,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.033776815980672836},{"word":"you","start":32.190002,"end":32.350002,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.028043612837791443},{"word":"got","start":32.350002,"end":32.43,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.039635952562093735},{"word":"this","start":32.43,"end":32.670002,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.02059919387102127},{"word":"number","start":32.670002,"end":32.99,"confidence":1.0,"punctuated_word":"number","sentiment":"neutral","sentiment_score":-0.015964148566126823},{"word":"from","start":32.99,"end":33.23,"confidence":0.9255371,"punctuated_word":"from?","sentiment":"neutral","sentiment_score":-0.03207021951675415},{"word":"because","start":33.23,"end":33.47,"confidence":0.92578125,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":-0.044084060937166214},{"word":"it's","start":33.47,"end":33.63,"confidence":0.99658203,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.02981860004365444},{"word":"a","start":33.63,"end":33.79,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.028247034177184105},{"word":"personal","start":33.79,"end":34.190002,"confidence":1.0,"punctuated_word":"personal","sentiment":"neutral","sentiment_score":-0.03825247287750244},{"word":"number","start":34.190002,"end":34.690002,"confidence":0.9995117,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":-0.022639604285359383},{"word":"sure","start":40.510002,"end":40.91,"confidence":0.99902344,"punctuated_word":"Sure.","sentiment":"neutral","sentiment_score":0.006012922152876854},{"word":"what","start":40.91,"end":41.23,"confidence":0.9980469,"punctuated_word":"What","sentiment":"neutral","sentiment_score":-0.026343438774347305},{"word":"database","start":41.23,"end":41.73,"confidence":0.99902344,"punctuated_word":"database","sentiment":"neutral","sentiment_score":-0.04975875839591026},{"word":"is","start":41.79,"end":41.95,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.0582110583782196},{"word":"that","start":41.95,"end":42.45,"confidence":1.0,"punctuated_word":"that?","sentiment":"neutral","sentiment_score":-0.053759586066007614},{"word":"do","start":47.875,"end":47.995003,"confidence":0.87597656,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":-0.11215940117836},{"word":"you","start":47.995003,"end":48.115,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.11404360085725784},{"word":"have","start":48.115,"end":48.195,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.10116805881261826},{"word":"the","start":48.195,"end":48.355,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1199018657207489},{"word":"name","start":48.355,"end":48.515,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.09373943507671356},{"word":"of","start":48.515,"end":48.675,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.10506486147642136},{"word":"the","start":48.675,"end":48.755,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.09235870838165285},{"word":"company","start":48.755,"end":49.155,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":-0.08096497505903244},{"word":"that","start":49.155,"end":49.315,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.08470924943685532},{"word":"you","start":49.315,"end":49.395,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.08475908637046814},{"word":"think","start":49.395,"end":49.635,"confidence":0.99902344,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.08417556434869766},{"word":"that","start":49.635,"end":49.795,"confidence":0.9980469,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.07288461923599243},{"word":"this","start":49.795,"end":49.955,"confidence":0.9550781,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.07368553429841995},{"word":"number","start":49.955,"end":50.275,"confidence":0.9951172,"punctuated_word":"number","sentiment":"neutral","sentiment_score":-0.07334869354963303},{"word":"is","start":50.275,"end":50.435,"confidence":0.8144531,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.0749082863330841},{"word":"attributed","start":50.435,"end":50.915,"confidence":0.9970703,"punctuated_word":"attributed","sentiment":"neutral","sentiment_score":-0.07212002575397491},{"word":"to","start":50.915,"end":51.415,"confidence":0.9995117,"punctuated_word":"to?","sentiment":"neutral","sentiment_score":-0.08379632234573364},{"word":"no","start":58.835,"end":59.335,"confidence":0.98461914,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.293770968914032},{"word":"i","start":59.715,"end":59.955,"confidence":0.99121094,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.18434001505374908},{"word":"i","start":59.955,"end":60.035,"confidence":0.9404297,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1622758507728577},{"word":"understand","start":60.035,"end":60.535,"confidence":0.5576172,"punctuated_word":"understand","sentiment":"neutral","sentiment_score":-0.16104961931705475},{"word":"that","start":60.595,"end":60.835,"confidence":0.9885254,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.14882278442382812},{"word":"so","start":60.835,"end":61.315,"confidence":0.9580078,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.1555364727973938},{"word":"you've","start":61.315,"end":61.555,"confidence":0.9995117,"punctuated_word":"you've","sentiment":"neutral","sentiment_score":-0.15626314282417297},{"word":"got","start":61.555,"end":61.715,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.1496996283531189},{"word":"a","start":61.715,"end":61.795,"confidence":0.9921875,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.15803948044776917},{"word":"system","start":61.795,"end":62.195,"confidence":0.99902344,"punctuated_word":"system","sentiment":"neutral","sentiment_score":-0.15399865806102753},{"word":"that's","start":62.195,"end":62.434998,"confidence":0.9797363,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":-0.13670305907726288},{"word":"just","start":62.434998,"end":62.595,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.127110093832016},{"word":"got","start":62.595,"end":62.915,"confidence":0.99902344,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.13143065571784973},{"word":"my","start":62.915,"end":63.075,"confidence":1.0,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.12072058022022247},{"word":"name","start":63.075,"end":63.575,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.11571387201547624},{"word":"and","start":63.6,"end":63.84,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.1431484967470169},{"word":"my","start":63.84,"end":64.0,"confidence":1.0,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.13832564651966095},{"word":"phone","start":64.0,"end":64.08,"confidence":1.0,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.09155919402837752},{"word":"number","start":64.08,"end":64.479996,"confidence":1.0,"punctuated_word":"number","sentiment":"neutral","sentiment_score":-0.13596713542938232},{"word":"and","start":64.479996,"end":64.72,"confidence":0.9482422,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.13656970858573914},{"word":"no","start":64.72,"end":64.88,"confidence":1.0,"punctuated_word":"no","sentiment":"neutral","sentiment_score":-0.15673474967479706},{"word":"idea","start":64.88,"end":65.28,"confidence":1.0,"punctuated_word":"idea","sentiment":"neutral","sentiment_score":-0.13670708239078522},{"word":"of","start":65.28,"end":65.78,"confidence":0.97509766,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.13008375465869904},{"word":"where","start":67.3,"end":67.8,"confidence":1.0,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.061804283410310745},{"word":"i","start":69.32,"end":69.82,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.07082796096801758},{"word":"work","start":71.34,"end":71.84,"confidence":0.8991699,"punctuated_word":"work.","sentiment":"neutral","sentiment_score":-0.06577815860509872},{"word":"okay","start":73.36,"end":73.86,"confidence":0.99609375,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.10392524302005768},{"word":"so","start":74.159996,"end":74.479996,"confidence":0.9741211,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.16091954708099365},{"word":"so","start":74.479996,"end":74.72,"confidence":0.9819336,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.17269210517406464},{"word":"if","start":74.72,"end":74.96,"confidence":0.9970703,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.18656787276268005},{"word":"a","start":74.96,"end":75.04,"confidence":0.9116211,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.19579896330833435},{"word":"person's","start":75.04,"end":75.44,"confidence":0.89038086,"punctuated_word":"person's","sentiment":"neutral","sentiment_score":-0.1881471574306488},{"word":"linkedin","start":75.44,"end":75.84,"confidence":0.98291016,"punctuated_word":"LinkedIn","sentiment":"neutral","sentiment_score":-0.194473460316658},{"word":"is","start":75.84,"end":76.0,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.21670126914978027},{"word":"not","start":76.0,"end":76.24,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.21057558059692383},{"word":"up","start":76.24,"end":76.32,"confidence":1.0,"punctuated_word":"up","sentiment":"neutral","sentiment_score":-0.1684446483850479},{"word":"to","start":76.32,"end":76.479996,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.19189003109931943},{"word":"date","start":76.479996,"end":76.935,"confidence":0.9980469,"punctuated_word":"date,","sentiment":"neutral","sentiment_score":-0.20379768311977384},{"word":"then","start":77.335,"end":77.814995,"confidence":1.0,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.23786509037017825},{"word":"your","start":77.814995,"end":78.134995,"confidence":0.9790039,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.3456675112247467},{"word":"data","start":78.134995,"end":78.454994,"confidence":0.9980469,"punctuated_word":"data","sentiment":"negative","sentiment_score":-0.34754347801208496},{"word":"source","start":78.454994,"end":78.695,"confidence":0.8984375,"punctuated_word":"source","sentiment":"negative","sentiment_score":-0.369623064994812},{"word":"is","start":78.695,"end":78.935,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.40882742404937744},{"word":"irrelevant","start":78.935,"end":79.435,"confidence":0.921875,"punctuated_word":"irrelevant.","sentiment":"neutral","sentiment_score":-0.3189130127429962},{"word":"okay","start":80.454994,"end":80.954994,"confidence":0.986084,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.16994966566562653},{"word":"there","start":83.255,"end":83.494995,"confidence":0.8076172,"punctuated_word":"There","sentiment":"neutral","sentiment_score":-0.28147581219673157},{"word":"wouldn't","start":83.494995,"end":83.814995,"confidence":0.9995117,"punctuated_word":"wouldn't","sentiment":"neutral","sentiment_score":-0.30173707008361816},{"word":"be","start":83.814995,"end":83.975,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.3417094647884369},{"word":"any","start":83.975,"end":84.215,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.32551297545433044},{"word":"reason","start":84.215,"end":84.615,"confidence":1.0,"punctuated_word":"reason","sentiment":"negative","sentiment_score":-0.3836192190647125},{"word":"to","start":84.615,"end":84.774994,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.3942875564098358},{"word":"continue","start":84.774994,"end":85.174995,"confidence":1.0,"punctuated_word":"continue","sentiment":"negative","sentiment_score":-0.4545377194881439},{"word":"this","start":85.174995,"end":85.41499,"confidence":1.0,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.3618583083152771},{"word":"call","start":85.41499,"end":85.575,"confidence":0.9980469,"punctuated_word":"call.","sentiment":"negative","sentiment_score":-0.33927738666534424},{"word":"you","start":85.575,"end":85.735,"confidence":1.0,"punctuated_word":"You","sentiment":"negative","sentiment_score":-0.5899561643600464},{"word":"could","start":85.735,"end":85.814995,"confidence":0.9550781,"punctuated_word":"could","sentiment":"negative","sentiment_score":-0.6340628266334534},{"word":"probably","start":85.814995,"end":86.134995,"confidence":1.0,"punctuated_word":"probably","sentiment":"negative","sentiment_score":-0.5804744362831116},{"word":"take","start":86.134995,"end":86.295,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.6455263495445251},{"word":"me","start":86.295,"end":86.375,"confidence":0.99902344,"punctuated_word":"me","sentiment":"negative","sentiment_score":-0.5765911936759949},{"word":"out","start":86.375,"end":86.454994,"confidence":1.0,"punctuated_word":"out","sentiment":"negative","sentiment_score":-0.6116762757301331},{"word":"of","start":86.454994,"end":86.615,"confidence":0.99609375,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.5975314378738403},{"word":"this","start":86.615,"end":86.774994,"confidence":0.984375,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.5979622006416321},{"word":"database","start":86.774994,"end":87.174995,"confidence":1.0,"punctuated_word":"database","sentiment":"negative","sentiment_score":-0.5030812621116638},{"word":"because","start":87.174995,"end":87.41499,"confidence":0.86572266,"punctuated_word":"because","sentiment":"negative","sentiment_score":-0.438923716545105},{"word":"it's","start":87.41499,"end":87.575,"confidence":0.9980469,"punctuated_word":"it's","sentiment":"negative","sentiment_score":-0.4368543028831482},{"word":"irrelevant","start":87.575,"end":88.075,"confidence":0.99609375,"punctuated_word":"irrelevant","sentiment":"negative","sentiment_score":-0.34154489636421204},{"word":"to","start":88.134995,"end":88.295,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.4145517349243164},{"word":"me","start":88.295,"end":88.795,"confidence":1.0,"punctuated_word":"me.","sentiment":"negative","sentiment_score":-0.3893164396286011},{"word":"thank","start":94.69093,"end":94.93094,"confidence":0.9633789,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.3369692265987396},{"word":"thank","start":94.93094,"end":95.17094,"confidence":0.8535156,"punctuated_word":"thank","sentiment":"positive","sentiment_score":0.3844292461872101},{"word":"you","start":95.17094,"end":95.49094,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.30712389945983887},{"word":"bye","start":95.49094,"end":95.730934,"confidence":0.99902344,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.1543077826499939},{"word":"bye","start":95.730934,"end":96.230934,"confidence":0.99902344,"punctuated_word":"bye.","sentiment":"neutral","sentiment_score":0.10468987375497818}],"paragraphs":{"transcript":"\nHello? Yes. I am. Thank you. Can I ask where you got this number from?\n\nBecause it's a personal number. Sure. What database is that? Do you have the name of the company that you think that this number is attributed to? No.\n\nI I understand that. So you've got a system that's just got my name and my phone number and no idea of where I work. Okay. So so if a person's LinkedIn is not up to date, then your data source is irrelevant. Okay.\n\nThere wouldn't be any reason to continue this call. You could probably take me out of this database because it's irrelevant to me. Thank thank you. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.48,"end":2.98,"sentiment":"neutral","sentiment_score":0.012313734740018845},{"text":"Yes.","start":5.8399997,"end":6.3399997,"sentiment":"neutral","sentiment_score":0.3141632080078125},{"text":"I am.","start":14.16,"end":14.559999,"sentiment":"positive","sentiment_score":0.3923632502555847},{"text":"Thank you.","start":14.559999,"end":15.299999,"sentiment":"positive","sentiment_score":0.5949223637580872},{"text":"Can I ask where you got this number from?","start":31.095001,"end":33.23,"sentiment":"neutral","sentiment_score":-0.024121941377719242}],"sentiment":"neutral","sentiment_score":0.13893004655838012,"num_words":15,"start":2.48,"end":33.23},{"sentences":[{"text":"Because it's a personal number.","start":33.23,"end":34.690002,"sentiment":"neutral","sentiment_score":-0.03260835446417332},{"text":"Sure.","start":40.510002,"end":40.91,"sentiment":"neutral","sentiment_score":0.006012922152876854},{"text":"What database is that?","start":40.91,"end":42.45,"sentiment":"neutral","sentiment_score":-0.0470182104036212},{"text":"Do you have the name of the company that you think that this number is attributed to?","start":47.875,"end":51.415,"sentiment":"neutral","sentiment_score":-0.0896346051903332},{"text":"No.","start":58.835,"end":59.335,"sentiment":"neutral","sentiment_score":-0.293770968914032}],"sentiment":"neutral","sentiment_score":-0.07723789103329182,"num_words":28,"start":33.23,"end":59.335},{"sentences":[{"text":"I I understand that.","start":59.715,"end":60.835,"sentiment":"neutral","sentiment_score":-0.1641220673918724},{"text":"So you've got a system that's just got my name and my phone number and no idea of where I work.","start":60.835,"end":71.84,"sentiment":"neutral","sentiment_score":-0.12727246735067593},{"text":"Okay.","start":73.36,"end":73.86,"sentiment":"neutral","sentiment_score":-0.10392524302005768},{"text":"So so if a person's LinkedIn is not up to date, then your data source is irrelevant.","start":74.159996,"end":79.435,"sentiment":"neutral","sentiment_score":-0.24226164116578944},{"text":"Okay.","start":80.454994,"end":80.954994,"sentiment":"neutral","sentiment_score":-0.16994966566562653}],"sentiment":"neutral","sentiment_score":-0.1754893839189952,"num_words":44,"start":59.715,"end":80.954994},{"sentences":[{"text":"There wouldn't be any reason to continue this call.","start":83.255,"end":85.575,"sentiment":"negative","sentiment_score":-0.35377950138515896},{"text":"You could probably take me out of this database because it's irrelevant to me.","start":85.575,"end":88.795,"sentiment":"negative","sentiment_score":-0.525575231228556},{"text":"Thank thank you.","start":94.69093,"end":95.49094,"sentiment":"positive","sentiment_score":0.3428407907485962},{"text":"Bye bye.","start":95.49094,"end":96.230934,"sentiment":"neutral","sentiment_score":0.12949882820248604}],"sentiment":"neutral","sentiment_score":-0.3305195971791233,"num_words":28,"start":83.255,"end":96.230934}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Yes. Hello. Good morning, David.\n\nChannel 1: Yes.\n\nChannel 0: Yeah. Good day to you, David. My name is Mary, and I'm calling from Vigilance AI. I hope you're doing well.\n\nChannel 1: I am. Thank you.\n\nChannel 0: Thank you. David, we are a cybersecurity company. So we manage Agentic security platform. So our AI agent investigate and responds to threat in minutes around the clock. So your business is covered even when your team is offline.\n\nChannel 1: Can I\n\nChannel 0: And\n\nChannel 1: ask\n\nChannel 0: reason\n\nChannel 1: where\n\nChannel 0: we\n\nChannel 1: you\n\nChannel 0: called...\n\nChannel 1: got this number from? Because it's a personal number.\n\nChannel 0: Oh, we do have your information in our database, so we automatically reach you.\n\nChannel 1: Sure.\n\nChannel 0: So that's\n\nChannel 1: What\n\nChannel 0: why\n\nChannel 1: database\n\nChannel 0: we...\n\nChannel 1: is that?\n\nChannel 0: I don't have here the name of this database because\n\nChannel 1: Do\n\nChannel 0: like\n\nChannel 1: you have\n\nChannel 0: what\n\nChannel 1: the\n\nChannel 0: I've\n\nChannel 1: name of\n\nChannel 0: said,\n\nChannel 1: the company\n\nChannel 0: we\n\nChannel 1: that\n\nChannel 0: are...\n\nChannel 1: you think that this number is attributed to?\n\nChannel 0: No. Just like what I've said, we automatically called you here in our system, so that's why we\n\nChannel 1: No.\n\nChannel 0: reach you.\n\nChannel 1: I I understand that. So you've got a system that's just got my name and my phone number and no idea of\n\nChannel 0: Mhmm.\n\nChannel 1: where\n\nChannel 0: Yes. Because we also check\n\nChannel 1: I\n\nChannel 0: it in your public LinkedIn.\n\nChannel 1: work. Okay. So so if a person's LinkedIn is not up to date, then\n\nChannel 0: Mhmm.\n\nChannel 1: your data source is irrelevant.\n\nChannel 0: Mhmm.\n\nChannel 1: Okay. There wouldn't be any reason\n\nChannel 0: K.\n\nChannel 1: to continue this call. You could probably take me out of this database because it's irrelevant to me.\n\nChannel 0: I see. Okay. I'll make a note of it, but thank you for taking this call.\n\nChannel 1: Thank thank you. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.48,"end":2.98,"sentiment":"neutral","sentiment_score":0.012313734740018845}],"sentiment":"neutral","sentiment_score":0.012313734740018845,"channel":1,"num_words":1,"start":2.48,"end":2.98},{"sentences":[{"text":"Yes.","start":3.4399998,"end":3.76,"sentiment":"neutral","sentiment_score":0.0756787359714508},{"text":"Hello.","start":3.76,"end":4.08,"sentiment":"neutral","sentiment_score":0.11263706535100936},{"text":"Good morning, David.","start":4.08,"end":5.22,"sentiment":"neutral","sentiment_score":0.3131397565205892}],"sentiment":"neutral","sentiment_score":0.22554701417684556,"channel":0,"num_words":5,"start":3.4399998,"end":5.22},{"sentences":[{"text":"Yes.","start":5.8399997,"end":6.3399997,"sentiment":"neutral","sentiment_score":0.3141632080078125}],"sentiment":"neutral","sentiment_score":0.3141632080078125,"channel":1,"num_words":1,"start":5.8399997,"end":6.3399997},{"sentences":[{"text":"Yeah.","start":6.72,"end":7.22,"sentiment":"positive","sentiment_score":0.4147603213787079},{"text":"Good day to you, David.","start":7.2799997,"end":8.42,"sentiment":"positive","sentiment_score":0.5349801778793335},{"text":"My name is Mary, and I'm calling from Vigilance AI.","start":8.48,"end":12.08,"sentiment":"positive","sentiment_score":0.37950951159000396},{"text":"I hope you're doing well.","start":12.08,"end":13.46,"sentiment":"positive","sentiment_score":0.5775898456573486}],"sentiment":"positive","sentiment_score":0.4653669311886742,"channel":0,"num_words":21,"start":6.72,"end":13.46},{"sentences":[{"text":"I am.","start":14.16,"end":14.559999,"sentiment":"positive","sentiment_score":0.3923632502555847},{"text":"Thank you.","start":14.559999,"end":15.299999,"sentiment":"positive","sentiment_score":0.5949223637580872}],"sentiment":"positive","sentiment_score":0.49364280700683594,"channel":1,"num_words":4,"start":14.16,"end":15.299999},{"sentences":[{"text":"Thank you.","start":15.945,"end":16.765,"sentiment":"positive","sentiment_score":0.507159098982811},{"text":"David, we are a cybersecurity company.","start":16.985,"end":19.384998,"sentiment":"neutral","sentiment_score":0.09734756002823512},{"text":"So we manage Agentic security platform.","start":19.384998,"end":21.965,"sentiment":"neutral","sentiment_score":0.11225813006361325},{"text":"So our AI agent investigate and responds to threat in minutes around the clock.","start":22.664999,"end":27.485,"sentiment":"neutral","sentiment_score":0.1664431712457112},{"text":"So your business is covered even when your team is offline.","start":27.75,"end":30.73,"sentiment":"neutral","sentiment_score":0.13400070504708725}],"sentiment":"neutral","sentiment_score":0.15579908952499047,"channel":0,"num_words":39,"start":15.945,"end":30.73},{"sentences":[{"text":"Can I","start":31.095001,"end":31.494999,"sentiment":"neutral","sentiment_score":-0.013172970153391361}],"sentiment":"neutral","sentiment_score":-0.013172970153391361,"channel":1,"num_words":2,"start":31.095001,"end":31.494999},{"sentences":[{"text":"And","start":31.35,"end":31.75,"sentiment":"neutral","sentiment_score":-0.023623045533895493}],"sentiment":"neutral","sentiment_score":-0.023623045533895493,"channel":0,"num_words":1,"start":31.35,"end":31.75},{"sentences":[{"text":"ask","start":31.494999,"end":31.95,"sentiment":"neutral","sentiment_score":-0.02066158875823021}],"sentiment":"neutral","sentiment_score":-0.02066158875823021,"channel":1,"num_words":1,"start":31.494999,"end":31.95},{"sentences":[{"text":"reason","start":31.75,"end":32.15,"sentiment":"neutral","sentiment_score":-0.021870512515306473}],"sentiment":"neutral","sentiment_score":-0.021870512515306473,"channel":0,"num_words":1,"start":31.75,"end":32.15},{"sentences":[{"text":"where","start":32.030003,"end":32.190002,"sentiment":"neutral","sentiment_score":-0.033776815980672836}],"sentiment":"neutral","sentiment_score":-0.033776815980672836,"channel":1,"num_words":1,"start":32.030003,"end":32.190002},{"sentences":[{"text":"we","start":32.15,"end":32.31,"sentiment":"neutral","sentiment_score":-0.01702827587723732}],"sentiment":"neutral","sentiment_score":-0.01702827587723732,"channel":0,"num_words":1,"start":32.15,"end":32.31},{"sentences":[{"text":"you","start":32.190002,"end":32.350002,"sentiment":"neutral","sentiment_score":-0.028043612837791443}],"sentiment":"neutral","sentiment_score":-0.028043612837791443,"channel":1,"num_words":1,"start":32.190002,"end":32.350002},{"sentences":[{"text":"called...","start":32.31,"end":32.81,"sentiment":"neutral","sentiment_score":-0.032151393592357635}],"sentiment":"neutral","sentiment_score":-0.032151393592357635,"channel":0,"num_words":1,"start":32.31,"end":32.81},{"sentences":[{"text":"got this number from?","start":32.350002,"end":33.23,"sentiment":"neutral","sentiment_score":-0.027067378628998995},{"text":"Because it's a personal number.","start":33.23,"end":34.690002,"sentiment":"neutral","sentiment_score":-0.03260835446417332}],"sentiment":"neutral","sentiment_score":-0.030145698537429173,"channel":1,"num_words":9,"start":32.350002,"end":34.690002},{"sentences":[{"text":"Oh, we do have your information in our database, so we automatically reach you.","start":35.35,"end":39.975,"sentiment":"neutral","sentiment_score":0.022290509061089585}],"sentiment":"neutral","sentiment_score":0.022290509061089585,"channel":0,"num_words":14,"start":35.35,"end":39.975},{"sentences":[{"text":"Sure.","start":40.510002,"end":40.91,"sentiment":"neutral","sentiment_score":0.006012922152876854}],"sentiment":"neutral","sentiment_score":0.006012922152876854,"channel":1,"num_words":1,"start":40.510002,"end":40.91},{"sentences":[{"text":"So that's","start":40.535,"end":41.015,"sentiment":"neutral","sentiment_score":-0.006494981236755848}],"sentiment":"neutral","sentiment_score":-0.006494981236755848,"channel":0,"num_words":2,"start":40.535,"end":41.015},{"sentences":[{"text":"What","start":40.91,"end":41.23,"sentiment":"neutral","sentiment_score":-0.026343438774347305}],"sentiment":"neutral","sentiment_score":-0.026343438774347305,"channel":1,"num_words":1,"start":40.91,"end":41.23},{"sentences":[{"text":"why","start":41.015,"end":41.254997,"sentiment":"neutral","sentiment_score":-0.04841449856758118}],"sentiment":"neutral","sentiment_score":-0.04841449856758118,"channel":0,"num_words":1,"start":41.015,"end":41.254997},{"sentences":[{"text":"database","start":41.23,"end":41.73,"sentiment":"neutral","sentiment_score":-0.04975875839591026}],"sentiment":"neutral","sentiment_score":-0.04975875839591026,"channel":1,"num_words":1,"start":41.23,"end":41.73},{"sentences":[{"text":"we...","start":41.254997,"end":41.754997,"sentiment":"neutral","sentiment_score":-0.059347230941057205}],"sentiment":"neutral","sentiment_score":-0.059347230941057205,"channel":0,"num_words":1,"start":41.254997,"end":41.754997},{"sentences":[{"text":"is that?","start":41.79,"end":42.45,"sentiment":"neutral","sentiment_score":-0.05598532222211361}],"sentiment":"neutral","sentiment_score":-0.05598532222211361,"channel":1,"num_words":2,"start":41.79,"end":42.45},{"sentences":[{"text":"I don't have here the name of this database because","start":43.815,"end":47.975,"sentiment":"neutral","sentiment_score":-0.13359903171658516}],"sentiment":"neutral","sentiment_score":-0.13359903171658516,"channel":0,"num_words":10,"start":43.815,"end":47.975},{"sentences":[{"text":"Do","start":47.875,"end":47.995003,"sentiment":"neutral","sentiment_score":-0.11215940117836}],"sentiment":"neutral","sentiment_score":-0.11215940117836,"channel":1,"num_words":1,"start":47.875,"end":47.995003},{"sentences":[{"text":"like","start":47.975,"end":48.135,"sentiment":"neutral","sentiment_score":-0.13776911795139313}],"sentiment":"neutral","sentiment_score":-0.13776911795139313,"channel":0,"num_words":1,"start":47.975,"end":48.135},{"sentences":[{"text":"you have","start":47.995003,"end":48.195,"sentiment":"neutral","sentiment_score":-0.10760582983493805}],"sentiment":"neutral","sentiment_score":-0.10760582983493805,"channel":1,"num_words":2,"start":47.995003,"end":48.195},{"sentences":[{"text":"what","start":48.135,"end":48.295,"sentiment":"neutral","sentiment_score":-0.1166135147213936}],"sentiment":"neutral","sentiment_score":-0.1166135147213936,"channel":0,"num_words":1,"start":48.135,"end":48.295},{"sentences":[{"text":"the","start":48.195,"end":48.355,"sentiment":"neutral","sentiment_score":-0.1199018657207489}],"sentiment":"neutral","sentiment_score":-0.1199018657207489,"channel":1,"num_words":1,"start":48.195,"end":48.355},{"sentences":[{"text":"I've","start":48.295,"end":48.534996,"sentiment":"neutral","sentiment_score":-0.08805185556411743}],"sentiment":"neutral","sentiment_score":-0.08805185556411743,"channel":0,"num_words":1,"start":48.295,"end":48.534996},{"sentences":[{"text":"name of","start":48.355,"end":48.675,"sentiment":"neutral","sentiment_score":-0.09940214827656746}],"sentiment":"neutral","sentiment_score":-0.09940214827656746,"channel":1,"num_words":2,"start":48.355,"end":48.675},{"sentences":[{"text":"said,","start":48.534996,"end":48.855,"sentiment":"neutral","sentiment_score":-0.09214653074741364}],"sentiment":"neutral","sentiment_score":-0.09214653074741364,"channel":0,"num_words":1,"start":48.534996,"end":48.855},{"sentences":[{"text":"the company","start":48.675,"end":49.155,"sentiment":"neutral","sentiment_score":-0.08666184172034264}],"sentiment":"neutral","sentiment_score":-0.08666184172034264,"channel":1,"num_words":2,"start":48.675,"end":49.155},{"sentences":[{"text":"we","start":48.855,"end":49.175,"sentiment":"neutral","sentiment_score":-0.08345213532447815}],"sentiment":"neutral","sentiment_score":-0.08345213532447815,"channel":0,"num_words":1,"start":48.855,"end":49.175},{"sentences":[{"text":"that","start":49.155,"end":49.315,"sentiment":"neutral","sentiment_score":-0.08470924943685532}],"sentiment":"neutral","sentiment_score":-0.08470924943685532,"channel":1,"num_words":1,"start":49.155,"end":49.315},{"sentences":[{"text":"are...","start":49.175,"end":49.675,"sentiment":"neutral","sentiment_score":-0.08513471484184265}],"sentiment":"neutral","sentiment_score":-0.08513471484184265,"channel":0,"num_words":1,"start":49.175,"end":49.675},{"sentences":[{"text":"you think that this number is attributed to?","start":49.315,"end":51.415,"sentiment":"neutral","sentiment_score":-0.07745976652950048}],"sentiment":"neutral","sentiment_score":-0.07745976652950048,"channel":1,"num_words":8,"start":49.315,"end":51.415},{"sentences":[{"text":"No.","start":52.61,"end":53.11,"sentiment":"neutral","sentiment_score":-0.22508203983306885},{"text":"Just like what I've said, we automatically called you here in our system, so that's why we","start":53.329998,"end":58.93,"sentiment":"neutral","sentiment_score":-0.20176575201399186}],"sentiment":"neutral","sentiment_score":-0.20306110133727392,"channel":0,"num_words":18,"start":52.61,"end":58.93},{"sentences":[{"text":"No.","start":58.835,"end":59.335,"sentiment":"neutral","sentiment_score":-0.293770968914032}],"sentiment":"neutral","sentiment_score":-0.293770968914032,"channel":1,"num_words":1,"start":58.835,"end":59.335},{"sentences":[{"text":"reach you.","start":58.93,"end":59.75,"sentiment":"neutral","sentiment_score":-0.2882572263479233}],"sentiment":"neutral","sentiment_score":-0.2882572263479233,"channel":0,"num_words":2,"start":58.93,"end":59.75},{"sentences":[{"text":"I I understand that.","start":59.715,"end":60.835,"sentiment":"neutral","sentiment_score":-0.1641220673918724},{"text":"So you've got a system that's just got my name and my phone number and no idea of","start":60.835,"end":65.78,"sentiment":"neutral","sentiment_score":-0.13746174507670933}],"sentiment":"neutral","sentiment_score":-0.14230907640673898,"channel":1,"num_words":22,"start":59.715,"end":65.78},{"sentences":[{"text":"Mhmm.","start":66.77,"end":67.27,"sentiment":"neutral","sentiment_score":-0.08801504969596863}],"sentiment":"neutral","sentiment_score":-0.08801504969596863,"channel":0,"num_words":1,"start":66.77,"end":67.27},{"sentences":[{"text":"where","start":67.3,"end":67.8,"sentiment":"neutral","sentiment_score":-0.061804283410310745}],"sentiment":"neutral","sentiment_score":-0.061804283410310745,"channel":1,"num_words":1,"start":67.3,"end":67.8},{"sentences":[{"text":"Yes.","start":67.975,"end":68.375,"sentiment":"neutral","sentiment_score":-0.034372780472040176},{"text":"Because we also check","start":68.375,"end":69.41499,"sentiment":"neutral","sentiment_score":-0.04962079972028732}],"sentiment":"neutral","sentiment_score":-0.04657119587063789,"channel":0,"num_words":5,"start":67.975,"end":69.41499},{"sentences":[{"text":"I","start":69.32,"end":69.82,"sentiment":"neutral","sentiment_score":-0.07082796096801758}],"sentiment":"neutral","sentiment_score":-0.07082796096801758,"channel":1,"num_words":1,"start":69.32,"end":69.82},{"sentences":[{"text":"it in your public LinkedIn.","start":69.41499,"end":70.875,"sentiment":"neutral","sentiment_score":-0.06602509096264839}],"sentiment":"neutral","sentiment_score":-0.06602509096264839,"channel":0,"num_words":5,"start":69.41499,"end":70.875},{"sentences":[{"text":"work.","start":71.34,"end":71.84,"sentiment":"neutral","sentiment_score":-0.06577815860509872},{"text":"Okay.","start":73.36,"end":73.86,"sentiment":"neutral","sentiment_score":-0.10392524302005768},{"text":"So so if a person's LinkedIn is not up to date, then","start":74.159996,"end":77.814995,"sentiment":"neutral","sentiment_score":-0.1939894507328669}],"sentiment":"neutral","sentiment_score":-0.1783983436013971,"channel":1,"num_words":14,"start":71.34,"end":77.814995},{"sentences":[{"text":"Mhmm.","start":77.735,"end":78.235,"sentiment":"neutral","sentiment_score":-0.2240992784500122}],"sentiment":"neutral","sentiment_score":-0.2240992784500122,"channel":0,"num_words":1,"start":77.735,"end":78.235},{"sentences":[{"text":"your data source is irrelevant.","start":77.814995,"end":79.435,"sentiment":"negative","sentiment_score":-0.35811489820480347}],"sentiment":"negative","sentiment_score":-0.35811489820480347,"channel":1,"num_words":5,"start":77.814995,"end":79.435},{"sentences":[{"text":"Mhmm.","start":80.295,"end":80.795,"sentiment":"neutral","sentiment_score":-0.14215081930160522}],"sentiment":"neutral","sentiment_score":-0.14215081930160522,"channel":0,"num_words":1,"start":80.295,"end":80.795},{"sentences":[{"text":"Okay.","start":80.454994,"end":80.954994,"sentiment":"neutral","sentiment_score":-0.16994966566562653},{"text":"There wouldn't be any reason","start":83.255,"end":84.615,"sentiment":"neutral","sentiment_score":-0.32681090831756593}],"sentiment":"neutral","sentiment_score":-0.300667367875576,"channel":1,"num_words":6,"start":80.454994,"end":84.615},{"sentences":[{"text":"K.","start":84.33,"end":84.83,"sentiment":"neutral","sentiment_score":-0.3313049077987671}],"sentiment":"neutral","sentiment_score":-0.3313049077987671,"channel":0,"num_words":1,"start":84.33,"end":84.83},{"sentences":[{"text":"to continue this call.","start":84.615,"end":85.575,"sentiment":"negative","sentiment_score":-0.38749024271965027},{"text":"You could probably take me out of this database because it's irrelevant to me.","start":85.575,"end":88.795,"sentiment":"negative","sentiment_score":-0.525575231228556}],"sentiment":"negative","sentiment_score":-0.4948896782265769,"channel":1,"num_words":18,"start":84.615,"end":88.795},{"sentences":[{"text":"I see.","start":90.81,"end":91.61,"sentiment":"neutral","sentiment_score":-0.10934695601463318},{"text":"Okay.","start":91.61,"end":92.01,"sentiment":"neutral","sentiment_score":-0.02407924458384514},{"text":"I'll make a note of it, but thank you for taking this call.","start":92.01,"end":94.730934,"sentiment":"neutral","sentiment_score":0.2086376860164679}],"sentiment":"neutral","sentiment_score":0.1543447976000607,"channel":0,"num_words":16,"start":90.81,"end":94.730934},{"sentences":[{"text":"Thank thank you.","start":94.69093,"end":95.49094,"sentiment":"positive","sentiment_score":0.3428407907485962},{"text":"Bye bye.","start":95.49094,"end":96.230934,"sentiment":"neutral","sentiment_score":0.12949882820248604}],"sentiment":"neutral","sentiment_score":0.25750400573015214,"channel":1,"num_words":5,"start":94.69093,"end":96.230934}]},"summary":{"result":"success","short":"A representative from an cybersecurity company called a customer named David to discuss their Agentic security platform. The representative explains that their AI agent responds to threats in minutes and that their business is covered even when the team is offline. The customer asks about a personal number and the representative explains that their system automatically calls for them, causing the customer to be taken out of the database."},"intents":{"segments":[{"text":"Can I And ask reason where we you called... got this number from?","start_word":71,"end_word":83,"intents":[{"intent":"Request reason for call","confidence_score":0.0009229073}]},{"text":"Can I And ask reason where we you called... got this number from? Because it's a personal number.","start_word":71,"end_word":88,"intents":[{"intent":"Check personal information","confidence_score":0.006857925}]},{"text":"There wouldn't be any reason K. to continue this call. You could probably take me out of this database because it's irrelevant to me. I see.","start_word":223,"end_word":248,"intents":[{"intent":"Remove from list","confidence_score":0.00024926037}]}]},"sentiments":{"segments":[{"text":"Hello? Yes. Hello. Good morning, David. Yes.","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.1994414180517197},{"text":"Yeah. Good day to you, David. My name is Mary, and I'm calling from Vigilance AI. I hope you're doing well. I am. Thank you. Thank you.","start_word":7,"end_word":33,"sentiment":"positive","sentiment_score":0.46980586647987366},{"text":"David, we are a cybersecurity company. So we manage Agentic security platform. So our AI agent investigate and responds to threat in minutes around the clock. So your business is covered even when your team is offline. Can I And ask reason where we you called... got this number from? Because it's a personal number. Oh, we do have your information in our database, so we automatically reach you. Sure. So that's What why database we... is that? I don't have here the name of this database because Do like you have what the I've name of said, the company we that are... you think that this number is attributed to? No. Just like what I've said, we automatically called you here in our system, so that's why we No. reach you. I I understand that. So you've got a system that's just got my name and my phone number and no idea of Mhmm. where Yes. Because we also check I it in your public LinkedIn. work. Okay. So so if a person's LinkedIn is not up to date, then Mhmm.","start_word":34,"end_word":215,"sentiment":"neutral","sentiment_score":-0.06265962868928909},{"text":"your data source is irrelevant.","start_word":216,"end_word":220,"sentiment":"negative","sentiment_score":-0.35158127546310425},{"text":"Mhmm. Okay. There wouldn't be any reason K.","start_word":221,"end_word":228,"sentiment":"neutral","sentiment_score":-0.2539094090461731},{"text":"to continue this call. You could probably take me out of this database because it's irrelevant to me.","start_word":229,"end_word":246,"sentiment":"negative","sentiment_score":-0.47774168848991394},{"text":"I see. Okay. I'll make a note of it, but thank you for taking this call.","start_word":247,"end_word":262,"sentiment":"neutral","sentiment_score":0.1265140026807785},{"text":"Thank thank you.","start_word":263,"end_word":265,"sentiment":"positive","sentiment_score":0.33391156792640686},{"text":"Bye bye.","start_word":266,"end_word":267,"sentiment":"neutral","sentiment_score":0.1461459994316101}],"average":{"sentiment":"neutral","sentiment_score":-0.011535734258672242}}}}