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Good afternoon. Lyle, it's Ronald from Cloud Solution IT. How are you doing today? Okay.\n\nThat's wonderful. Sir, I hope you still remember the company and also my CTO, mister Baljit Singh. You met him last April. Yes, sir. I I I chose that that is the reason why I'm calling you back right now.\n\nBecause about you, I would like to know if you have any available schedule next month, maybe on first or second week of October to have a catch up meeting with him. Alright. In another six months. Mhmm. Mhmm.\n\nYep. Oh, yeah. Okay. Yeah. Is it taped the tape, sir?\n\nMhmm. Yeah. I can call you back in March, sir. Okay. No.\n\nThat would be clear. Alright. I'll be ringing you back on March. Thank you, Lila. Have a good one.\n\nTake care. Alright. Bye bye. Bye bye.","paragraphs":[{"sentences":[{"text":"Yeah.","start":3.4399998,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.18414458632469177},{"text":"Good afternoon.","start":3.6799998,"end":4.42,"sentiment":"positive","sentiment_score":0.4885691851377487},{"text":"Lyle, it's Ronald from Cloud Solution IT.","start":4.88,"end":8.5,"sentiment":"positive","sentiment_score":0.33527988621166777},{"text":"How are you doing today?","start":9.28,"end":10.42,"sentiment":"positive","sentiment_score":0.34274370670318605},{"text":"Okay.","start":13.44,"end":13.759999,"sentiment":"positive","sentiment_score":0.45973265171051025}],"sentiment":"positive","sentiment_score":0.355105834081769,"num_words":16,"start":3.4399998,"end":13.759999},{"sentences":[{"text":"That's wonderful.","start":13.759999,"end":14.5,"sentiment":"positive","sentiment_score":0.7241166532039642},{"text":"Sir, I hope you still remember the company and also my CTO, mister Baljit 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Lars speaking. I'm alright. Thank you. One moment. Yep. Yeah. Yeah. Long time ago. Yep. Yep. Well, I'll have a talk, mate, but we haven't got any need for him. We haven't got any need for you at this point in time because I'm implementing a new transport management system. We're we're partway through that implementation. So we're not gonna consider anything for another six months Because, yeah, because we have to get this new system up and running and working and everything else. And, you know, we we can't... I can't consider anything else on the team until we get all this in place and working well. So, you know, I'll get lots of people in there when I have meetings and I have meetings with someone. I tell them the same thing when I see them and they all get disappointed. But we're not we're not gonna do anything for another six months. We're we're we're we've got things that we need to do first. So I just think the time is not right. Look, follow me up in six months. I think that's probably the best way to go. Get get... Yeah. Yeah. I think that's probably the best way to go. And then we'll we'll know where we stand then from from the implementation of our new systems. And then we'll be able to talk about what what potential we have in doing other things. Okay? No worries. Okay, mate. Thanks, Ron. No No worries, man. 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Lars speaking. I'm alright. Thank you. One moment.\n\nYep. Yeah. Yeah. Long time ago. Yep.\n\nYep. Well, I'll have a talk, mate, but we haven't got any need for him. We haven't got any need for you at this point in time because I'm implementing a new transport management system. We're we're partway through that implementation. So we're not gonna consider anything for another six months Because, yeah, because we have to get this new system up and running and working and everything else.\n\nAnd, you know, we we can't... I can't consider anything else on the team until we get all this in place and working well. So, you know, I'll get lots of people in there when I have meetings and I have meetings with someone. I tell them the same thing when I see them and they all get disappointed. But we're not we're not gonna do anything for another six months.\n\nWe're we're we're we've got things that we need to do first. So I just think the time is not right. Look, follow me up in six months. 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Lars speaking.\n\nChannel 0: Yeah. Good afternoon. Lyle, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: I'm alright. Thank you. One moment.\n\nChannel 0: Okay. That's wonderful. Sir, I hope you still remember the company and also my CTO, mister Baljit\n\nChannel 1: Yep.\n\nChannel 0: Singh. You met him last April.\n\nChannel 1: Yeah. Yeah. Long time ago. Yep. Yep.\n\nChannel 0: Yes, sir. I I I chose that that is the reason why I'm calling you back right now. Because about you, I would like to know if you have any available schedule next month, maybe on first or second week of October to have a catch up meeting with him.\n\nChannel 1: Well, I'll have a talk, mate, but we haven't got any need for him. We haven't got any need\n\nChannel 0: Alright.\n\nChannel 1: for you at this point in time because I'm implementing a new transport management system. We're we're partway through that implementation. So we're not gonna consider anything for another six months\n\nChannel 0: In another six months.\n\nChannel 1: Because, yeah, because\n\nChannel 0: Mhmm.\n\nChannel 1: we have to get this new system up and running and working and everything else. And, you know,\n\nChannel 0: Mhmm.\n\nChannel 1: we we can't... I can't consider anything else on the team until we get all this in place and working well. So, you know, I'll get lots of people in there when I have meetings and I have meetings with someone. I tell them the same thing when I see them and they all get disappointed. But\n\nChannel 0: Yep.\n\nChannel 1: we're not we're not gonna do anything for another six months.\n\nChannel 0: Oh,\n\nChannel 1: We're\n\nChannel 0: yeah. Okay.\n\nChannel 1: we're we're we've got things that we need to do\n\nChannel 0: Yeah.\n\nChannel 1: first. So I just\n\nChannel 0: Is\n\nChannel 1: think\n\nChannel 0: it taped\n\nChannel 1: the time\n\nChannel 0: the tape,\n\nChannel 1: is\n\nChannel 0: sir?\n\nChannel 1: not right. Look, follow me up in six months. I think that's probably the best\n\nChannel 0: Mhmm.\n\nChannel 1: way\n\nChannel 0: Yeah.\n\nChannel 1: to go.\n\nChannel 0: I can call\n\nChannel 1: Get\n\nChannel 0: you back\n\nChannel 1: get...\n\nChannel 0: in March, sir.\n\nChannel 1: Yeah. Yeah. I think that's probably the best way to go. And then we'll we'll know where we stand then from from the implementation of our new systems. And then we'll be able to talk about what what potential we have in doing other things.\n\nOkay?\n\nChannel 0: Okay. No. That would be clear. Alright.\n\nChannel 1: No worries.\n\nChannel 0: I'll be\n\nChannel 1: Okay,\n\nChannel 0: ringing\n\nChannel 1: mate.\n\nChannel 0: you back on March. Thank you,\n\nChannel 1: Thanks,\n\nChannel 0: Lila.\n\nChannel 1: Ron.\n\nChannel 0: Have a\n\nChannel 1: No\n\nChannel 0: good one. Take care.\n\nChannel 1: No worries, man.\n\nChannel 0: Alright.\n\nChannel 1: Bye bye.\n\nChannel 0: Bye bye. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.12,"end":1.4399999,"sentiment":"neutral","sentiment_score":0.031737737357616425},{"text":"Lars speaking.","start":1.4399999,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.040047574788331985}],"sentiment":"neutral","sentiment_score":0.03727762897809347,"channel":1,"num_words":3,"start":1.12,"end":2.1799998},{"sentences":[{"text":"Yeah.","start":3.4399998,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.18414458632469177},{"text":"Good afternoon.","start":3.6799998,"end":4.42,"sentiment":"positive","sentiment_score":0.4885691851377487},{"text":"Lyle, it's Ronald from Cloud Solution IT.","start":4.88,"end":8.5,"sentiment":"positive","sentiment_score":0.33527988621166777},{"text":"How are you doing 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things.","start":100.455,"end":105.195,"sentiment":"neutral","sentiment_score":0.15960410719408707}],"sentiment":"neutral","sentiment_score":0.16935349504152933,"channel":1,"num_words":45,"start":93.350006,"end":105.195},{"sentences":[{"text":"Okay?","start":105.335,"end":105.835,"sentiment":"neutral","sentiment_score":0.05256462097167969}],"sentiment":"neutral","sentiment_score":0.05256462097167969,"channel":1,"num_words":1,"start":105.335,"end":105.835},{"sentences":[{"text":"Okay.","start":106.39294,"end":106.71294,"sentiment":"neutral","sentiment_score":0.022023027762770653},{"text":"No.","start":106.71294,"end":106.952934,"sentiment":"neutral","sentiment_score":-0.032615818083286285},{"text":"That would be clear.","start":106.952934,"end":107.83293,"sentiment":"neutral","sentiment_score":-0.022343418560922146},{"text":"Alright.","start":107.83293,"end":108.33293,"sentiment":"neutral","sentiment_score":0.07925276458263397}],"sentiment":"neutral","sentiment_score":-0.0029590999973671778,"channel":0,"num_words":7,"start":106.39294,"end":108.33293},{"sentences":[{"text":"No worries.","start":108.215,"end":108.854996,"sentiment":"neutral","sentiment_score":0.11158870905637741}],"sentiment":"neutral","sentiment_score":0.11158870905637741,"channel":1,"num_words":2,"start":108.215,"end":108.854996},{"sentences":[{"text":"I'll be","start":108.55293,"end":108.952934,"sentiment":"neutral","sentiment_score":0.12240072712302208}],"sentiment":"neutral","sentiment_score":0.12240072712302208,"channel":0,"num_words":2,"start":108.55293,"end":108.952934},{"sentences":[{"text":"Okay,","start":108.854996,"end":109.174995,"sentiment":"neutral","sentiment_score":0.11176149547100069}],"sentiment":"neutral","sentiment_score":0.11176149547100069,"channel":1,"num_words":1,"start":108.854996,"end":109.174995},{"sentences":[{"text":"ringing","start":108.952934,"end":109.19293,"sentiment":"neutral","sentiment_score":0.10695195198059082}],"sentiment":"neutral","sentiment_score":0.10695195198059082,"channel":0,"num_words":1,"start":108.952934,"end":109.19293},{"sentences":[{"text":"mate.","start":109.174995,"end":109.674995,"sentiment":"neutral","sentiment_score":0.09983471035957336}],"sentiment":"neutral","sentiment_score":0.09983471035957336,"channel":1,"num_words":1,"start":109.174995,"end":109.674995},{"sentences":[{"text":"you back on March.","start":109.19293,"end":110.23293,"sentiment":"neutral","sentiment_score":0.08985409513115883},{"text":"Thank you,","start":110.23293,"end":110.79294,"sentiment":"positive","sentiment_score":0.39981457591056824}],"sentiment":"neutral","sentiment_score":0.19317425539096197,"channel":0,"num_words":6,"start":109.19293,"end":110.79294},{"sentences":[{"text":"Thanks,","start":110.534996,"end":110.854996,"sentiment":"positive","sentiment_score":0.4325239956378937}],"sentiment":"positive","sentiment_score":0.4325239956378937,"channel":1,"num_words":1,"start":110.534996,"end":110.854996},{"sentences":[{"text":"Lila.","start":110.79294,"end":111.11294,"sentiment":"positive","sentiment_score":0.40565571188926697}],"sentiment":"positive","sentiment_score":0.40565571188926697,"channel":0,"num_words":1,"start":110.79294,"end":111.11294},{"sentences":[{"text":"Ron.","start":110.854996,"end":111.354996,"sentiment":"neutral","sentiment_score":0.19694256782531736}],"sentiment":"neutral","sentiment_score":0.19694256782531736,"channel":1,"num_words":1,"start":110.854996,"end":111.354996},{"sentences":[{"text":"Have 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man.","start":112.12288,"end":112.68288,"sentiment":"neutral","sentiment_score":0.23648136854171753}],"sentiment":"neutral","sentiment_score":0.23648136854171753,"channel":1,"num_words":3,"start":112.12288,"end":112.68288},{"sentences":[{"text":"Alright.","start":112.47294,"end":112.87293,"sentiment":"neutral","sentiment_score":0.2892112135887146}],"sentiment":"neutral","sentiment_score":0.2892112135887146,"channel":0,"num_words":1,"start":112.47294,"end":112.87293},{"sentences":[{"text":"Bye bye.","start":112.68288,"end":113.34288,"sentiment":"neutral","sentiment_score":0.24422910809516907}],"sentiment":"neutral","sentiment_score":0.24422910809516907,"channel":1,"num_words":2,"start":112.68288,"end":113.34288},{"sentences":[{"text":"Bye bye.","start":112.87293,"end":113.43294,"sentiment":"neutral","sentiment_score":0.17222461849451065},{"text":"Bye bye.","start":113.43294,"end":114.09293,"sentiment":"neutral","sentiment_score":0.021729003638029105}],"sentiment":"neutral","sentiment_score":0.09697681106626987,"channel":0,"num_words":4,"start":112.87293,"end":114.09293}]},"summary":{"result":"success","short":"The customer, Ronald, is calling back to schedule a catch-up meeting with his CTO, Baljit Yep. He explains that they need to implement a new transport management system and cannot consider any other projects for another six months. He suggests calling back in March to discuss potential options for other projects."},"intents":{"segments":[{"text":"Because about you, I would like to know if you have any available schedule next month, maybe on first or second week of October to have a catch up meeting with him.","start_word":73,"end_word":104,"intents":[{"intent":"Schedule catch up meeting with baljit yeph","confidence_score":0.0033882463}]},{"text":"for you at this point in time because I'm implementing a new transport management system.","start_word":125,"end_word":139,"intents":[{"intent":"Implement new transport management system","confidence_score":0.21453406}]},{"text":"Look, follow me up in six months. I think that's probably the best Mhmm. way Yeah. to go. I can call Get you back get... in March, sir. Yeah.","start_word":283,"end_word":311,"intents":[{"intent":"Schedule follow-up call","confidence_score":0.013406696}]}]},"sentiments":{"segments":[{"text":"Hello. Lars speaking. Yeah.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.07817034423351288},{"text":"Good afternoon. Lyle, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":4,"end_word":17,"sentiment":"positive","sentiment_score":0.36290499567985535},{"text":"I'm alright.","start_word":18,"end_word":19,"sentiment":"neutral","sentiment_score":0.3139021694660187},{"text":"Thank you.","start_word":20,"end_word":21,"sentiment":"positive","sentiment_score":0.6001909971237183},{"text":"One moment.","start_word":22,"end_word":23,"sentiment":"neutral","sentiment_score":0.2990961968898773},{"text":"Okay. That's wonderful.","start_word":24,"end_word":26,"sentiment":"positive","sentiment_score":0.6530758142471313},{"text":"Sir, I hope you still remember the company and also my CTO, mister Baljit Yep. Singh. You met him last April. Yeah. Yeah. Long time ago. Yep. Yep. Yes, sir. I I I chose that that is the reason why I'm calling you back right now. Because about you, I would like to know if you have any available schedule next month, maybe on first or second week of October to have a catch up meeting with him. Well, I'll have a talk, mate, but we haven't got any need for him. We haven't got any need Alright. for you at this point in time because I'm implementing a new transport management system. We're we're partway through that implementation. So we're not gonna consider anything for another six months In another six months. Because, yeah, Mhmm. because we have to get this new system up and running and working and everything else. And, you know, Mhmm. we we can't... I can't consider anything else on the team until we get all this in place and working well. So, you know, I'll get lots of people in there when I have meetings and I have meetings with someone. I tell them the same thing when I see them and they all get disappointed. But Yep.","start_word":27,"end_word":240,"sentiment":"neutral","sentiment_score":-0.1059635690300264},{"text":"we're not we're not gonna do anything for another six months.","start_word":241,"end_word":251,"sentiment":"negative","sentiment_score":-0.4937934875488281},{"text":"Oh, We're yeah. Okay. we're we're we've got things that we need to do Yeah. first. So I just Is think it taped the time the tape, is sir? not right. Look, follow me up in six months. I think that's probably the best Mhmm. way Yeah. to go. I can call Get you back get... in March, sir. Yeah. Yeah. I think that's probably the best way to go. And then we'll we'll know where we stand then from from the implementation of our new systems. And then we'll be able to talk about what what potential we have in doing other things. Okay? Okay. No. That would be clear. Alright. No worries. I'll be Okay, ringing mate. you back on March.","start_word":252,"end_word":374,"sentiment":"neutral","sentiment_score":0.05863801389932632},{"text":"Thank you, Thanks, Lila.","start_word":375,"end_word":378,"sentiment":"positive","sentiment_score":0.4079734683036804},{"text":"Ron. Have a No good one. Take care. No worries, man. Alright. Bye bye. Bye bye. Bye bye.","start_word":379,"end_word":396,"sentiment":"neutral","sentiment_score":0.1138491647111045}],"average":{"sentiment":"neutral","sentiment_score":-0.003500109607890501}}}}