{"metadata":{"transaction_key":"deprecated","request_id":"019ecdb9-bf29-70a1-b66c-583835c7294b","sha256":"1fcce93ac2fe05f76865531f85f77d567c0f5b32009cd47e7c343ebbde89f6be","created":"2026-06-15T23:59:23.592Z","duration":8.783937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":24},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. This is Michael. Please leave your name, message, number, and I'll get back to you.","confidence":0.9995117,"words":[{"word":"hi","start":0.48,"end":0.71999997,"confidence":0.9975586,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.2753503620624542},{"word":"this","start":0.71999997,"end":0.96,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.19511884450912476},{"word":"is","start":0.96,"end":1.12,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.19414196908473969},{"word":"michael","start":1.12,"end":1.52,"confidence":0.9995117,"punctuated_word":"Michael.","sentiment":"neutral","sentiment_score":0.21563175320625305},{"word":"please","start":1.52,"end":1.8399999,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.10680535435676576},{"word":"leave","start":1.8399999,"end":2.08,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.04650627076625824},{"word":"your","start":2.08,"end":2.24,"confidence":0.99121094,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.040540650486946106},{"word":"name","start":2.24,"end":2.56,"confidence":0.9785156,"punctuated_word":"name,","sentiment":"neutral","sentiment_score":0.07733102142810822},{"word":"message","start":2.56,"end":2.96,"confidence":0.95581055,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.0326073095202446},{"word":"number","start":2.96,"end":3.36,"confidence":0.9711914,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.0956825315952301},{"word":"and","start":3.36,"end":3.52,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.16824984550476074},{"word":"i'll","start":3.52,"end":3.6799998,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.123384490609169},{"word":"get","start":3.6799998,"end":3.84,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.0026886463165283203},{"word":"back","start":3.84,"end":4.0,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.06583994626998901},{"word":"to","start":4.0,"end":4.16,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.12552057206630707},{"word":"you","start":4.16,"end":4.66,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.13064226508140564}],"paragraphs":{"transcript":"\nHi. This is Michael. Please leave your name, message, number, and I'll get back to you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.48,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.2753503620624542},{"text":"This is Michael.","start":0.71999997,"end":1.52,"sentiment":"neutral","sentiment_score":0.20163085560003915},{"text":"Please leave your name, message, number, and I'll get back to you.","start":1.52,"end":4.66,"sentiment":"neutral","sentiment_score":0.08420180094738801}],"sentiment":"neutral","sentiment_score":0.11816653376445174,"num_words":16,"start":0.48,"end":4.66}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Michael. Please leave your name, message, number, and I'll get back to you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.48,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.2753503620624542},{"text":"This is Michael.","start":0.71999997,"end":1.52,"sentiment":"neutral","sentiment_score":0.20163085560003915},{"text":"Please leave your name, message, number, and I'll get back to you.","start":1.52,"end":4.66,"sentiment":"neutral","sentiment_score":0.08420180094738801}],"sentiment":"neutral","sentiment_score":0.11816653376445174,"channel":1,"num_words":16,"start":0.48,"end":4.66}]},"summary":{"result":"success","short":"Hi. This is Michael. Please leave your name, message, number, and I'll get back to you."},"intents":{"segments":[{"text":"Please leave your name, message, number, and I'll get back to you.","start_word":4,"end_word":15,"intents":[{"intent":"Leave message","confidence_score":0.27827778}]}]},"sentiments":{"segments":[{"text":"Hi. This is Michael. Please leave your name, message, number, and I'll get back to you.","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.12920093536376953}],"average":{"sentiment":"neutral","sentiment_score":0.12920093536376953}}}}