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hi, Farina. It's, Andrew from Vigilance AI. Have I caught you in a bad time? Yeah. Vigilance AI, Farina.\n\nI was trying to get a hold of you regarding our AI SoC platform. Vigilance AI is our twenty four seven AI security analyst. We help teams to investigate every security alert in minutes and provide a full audit trail without adding headcount or replacing your existing staff, Marina. Would you be open for a quick demo? Oh, dear.\n\nI'm really sorry about about this. I didn't actually know that this was your personal number because this was given to me by our team, but I'll definitely tag it as that. Although, I may need to ask, what what is the best email where I can send her information to, Marina? Mhmm. Alright.\n\nOh, I just wanna make sure that's fmahmud@slv.vic.gov.au. Right? Oh, I really appreciate this, Farina. I'll send you a brochure. Just to have an idea that I'm sending the right one, Farina, do you have more than a 100 users at this moment or just less?\n\nOh, yeah. I I'm sorry. I'll send you that email. Gotcha. Of course.\n\nWith respect, Farina, I am really sorry. Let me send you that email instead so that you can check us out. Hopefully, we can talk again. Have a great day. Take care.\n\nBye.","paragraphs":[{"sentences":[{"text":"Oh, hi, Farina.","start":2.8799999,"end":4.56,"sentiment":"neutral","sentiment_score":0.03160752480228742},{"text":"It's, Andrew from Vigilance AI.","start":4.56,"end":6.8799996,"sentiment":"neutral","sentiment_score":0.0638882040977478},{"text":"Have I caught you in a bad time?","start":6.8799996,"end":8.9,"sentiment":"negative","sentiment_score":-0.4058149829506874},{"text":"Yeah.","start":12.714999,"end":12.875,"sentiment":"neutral","sentiment_score":0.021330950781702995},{"text":"Vigilance AI, Farina.","start":12.875,"end":14.575,"sentiment":"neutral","sentiment_score":0.07116324206193288}],"sentiment":"neutral","sentiment_score":-0.12987177958711982,"num_words":20,"start":2.8799999,"end":14.575},{"sentences":[{"text":"I was trying to get a hold of you regarding our AI SoC platform.","start":14.795,"end":20.734999,"sentiment":"neutral","sentiment_score":0.09504787756928376},{"text":"Vigilance AI is our twenty four seven AI 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Farina.","start":104.68,"end":106.36,"sentiment":"positive","sentiment_score":0.6926674644152323},{"text":"I'll send you a brochure.","start":106.36,"end":107.66,"sentiment":"neutral","sentiment_score":0.31943804025650024},{"text":"Just to have an idea that I'm sending the right one, Farina, do you have more than a 100 users at this moment or just less?","start":108.28,"end":116.78,"sentiment":"neutral","sentiment_score":0.07554208508764322}],"sentiment":"neutral","sentiment_score":0.17140746203696597,"num_words":46,"start":91.945,"end":116.78},{"sentences":[{"text":"Oh, yeah.","start":123.115,"end":123.755,"sentiment":"neutral","sentiment_score":-0.09416946768760681},{"text":"I I'm sorry.","start":123.755,"end":124.735,"sentiment":"neutral","sentiment_score":-0.09481868147850037},{"text":"I'll send you that 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Sorry. Where are you calling from? Sorry. This is my personal number, and I prefer not to take any official calls in this number. So if you have my official email, you're more than welcome to send me an email. That's okay. Okay. It's s m a h m u d at s l v dot vic dot gov dot a u. That's correct. I'm sorry. I'm I'm I'm extremely sorry. I think I've already clarified that this is my personal number, and I'm just not interested to discuss. So yeah. So I would be grateful if you take it into consideration. Yeah. Sure. I'll have a look at it. Yeah. Sure. Thank you. 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Sorry. Where are you calling from? Sorry. This is my personal number, and I prefer not to take any official calls in this number.\n\nSo if you have my official email, you're more than welcome to send me an email. That's okay. Okay. It's s m a h m u d at s l v dot vic dot gov dot a u. That's correct.\n\nI'm sorry. I'm I'm I'm extremely sorry. I think I've already clarified that this is my personal number, and I'm just not interested to discuss. So yeah. So I would be grateful if you take it into consideration.\n\nYeah. Sure. I'll have a look at it. Yeah. Sure.\n\nThank you. 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It's, Andrew from Vigilance AI. Have I caught you in a bad time?\n\nChannel 1: Sorry. Where are you calling from?\n\nChannel 0: Yeah. Vigilance AI, Farina. I was trying to get a hold of you regarding our AI SoC platform. Vigilance AI is our twenty four seven AI security analyst. We help teams to investigate every security alert in minutes and provide a full audit trail without adding headcount or replacing your existing staff, Marina.\n\nWould you be open for a quick demo?\n\nChannel 1: Sorry. This is my personal number, and I prefer not to take any official calls in this number. So if you have my official email, you're more than welcome to send me an email.\n\nChannel 0: Oh, dear. I'm really sorry about\n\nChannel 1: That's\n\nChannel 0: about\n\nChannel 1: okay.\n\nChannel 0: this. I didn't actually know that this was your personal number because this was given to me by our team, but I'll definitely\n\nChannel 1: Okay.\n\nChannel 0: tag it as that. Although, I may need to ask, what what is the best email where I can send her information to, Marina?\n\nChannel 1: It's s m a h m u d\n\nChannel 0: Mhmm.\n\nChannel 1: at s l v\n\nChannel 0: Alright.\n\nChannel 1: dot vic dot gov\n\nChannel 0: Oh, I just wanna make sure that's fmahmud@slv.vic.gov.au.\n\nChannel 1: dot a\n\nChannel 0: Right?\n\nChannel 1: u. That's correct.\n\nChannel 0: Oh, I really appreciate this, Farina. I'll send you a brochure. Just to have an idea that I'm sending the right one, Farina, do you have more than a 100 users at this moment or\n\nChannel 1: I'm\n\nChannel 0: just\n\nChannel 1: sorry.\n\nChannel 0: less?\n\nChannel 1: I'm I'm I'm extremely sorry. I think I've already clarified that this is my personal number, and I'm just not\n\nChannel 0: Oh,\n\nChannel 1: interested\n\nChannel 0: yeah. I\n\nChannel 1: to\n\nChannel 0: I'm sorry.\n\nChannel 1: discuss. So yeah. So I would\n\nChannel 0: I'll send\n\nChannel 1: be\n\nChannel 0: you that\n\nChannel 1: grateful\n\nChannel 0: email.\n\nChannel 1: if you take it into consideration.\n\nChannel 0: Gotcha. Of course. With respect, Farina, I am really sorry. Let me send you that email instead so that you can check us out. Hopefully,\n\nChannel 1: Yeah.\n\nChannel 0: we can\n\nChannel 1: Sure.\n\nChannel 0: talk\n\nChannel 1: I'll have\n\nChannel 0: again.\n\nChannel 1: a look at it. Yeah. Sure. Thank you. Bye.\n\nChannel 0: Have a great day. Take care. Bye.","paragraphs":[{"sentences":[{"text":"Okay.","start":0.0,"end":0.5,"sentiment":"neutral","sentiment_score":0.029702993109822273}],"sentiment":"neutral","sentiment_score":0.029702993109822273,"channel":1,"num_words":1,"start":0.0,"end":0.5},{"sentences":[{"text":"Oh, hi, Farina.","start":2.8799999,"end":4.56,"sentiment":"neutral","sentiment_score":0.03160752480228742},{"text":"It's, Andrew from Vigilance AI.","start":4.56,"end":6.8799996,"sentiment":"neutral","sentiment_score":0.0638882040977478},{"text":"Have I caught you in a bad time?","start":6.8799996,"end":8.9,"sentiment":"negative","sentiment_score":-0.4058149829506874}],"sentiment":"neutral","sentiment_score":-0.17701601679436862,"channel":0,"num_words":16,"start":2.8799999,"end":8.9},{"sentences":[{"text":"Sorry.","start":9.84,"end":10.24,"sentiment":"neutral","sentiment_score":-0.2330598682165146},{"text":"Where are you calling from?","start":10.24,"end":11.46,"sentiment":"neutral","sentiment_score":-0.10200751423835755}],"sentiment":"neutral","sentiment_score":-0.12384957323471706,"channel":1,"num_words":6,"start":9.84,"end":11.46},{"sentences":[{"text":"Yeah.","start":12.714999,"end":12.875,"sentiment":"neutral","sentiment_score":0.021330950781702995},{"text":"Vigilance AI, Farina.","start":12.875,"end":14.575,"sentiment":"neutral","sentiment_score":0.07116324206193288},{"text":"I was trying to get a hold of you regarding our AI SoC platform.","start":14.795,"end":20.734999,"sentiment":"neutral","sentiment_score":0.09504787756928376},{"text":"Vigilance AI is our twenty four seven AI security analyst.","start":21.914999,"end":26.439999,"sentiment":"neutral","sentiment_score":0.16721095740795136},{"text":"We help teams to investigate every security alert in minutes and provide a full audit trail without adding headcount or replacing your existing staff, Marina.","start":26.82,"end":36.28,"sentiment":"neutral","sentiment_score":0.20473212391138076}],"sentiment":"neutral","sentiment_score":0.15765855914719826,"channel":0,"num_words":53,"start":12.714999,"end":36.28},{"sentences":[{"text":"Would you be open for a quick demo?","start":37.059998,"end":38.92,"sentiment":"neutral","sentiment_score":0.1526414379477501}],"sentiment":"neutral","sentiment_score":0.1526414379477501,"channel":0,"num_words":8,"start":37.059998,"end":38.92},{"sentences":[{"text":"Sorry.","start":40.53,"end":41.010002,"sentiment":"neutral","sentiment_score":-0.1378730684518814},{"text":"This is my personal number, and I prefer not to take any official calls in this number.","start":41.010002,"end":49.045,"sentiment":"neutral","sentiment_score":-0.3147645171950845},{"text":"So if you have my official email, you're more than welcome to send me an 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Marina?","start":67.935,"end":73.955,"sentiment":"neutral","sentiment_score":-0.10005982983857394}],"sentiment":"neutral","sentiment_score":-0.08260951439539592,"channel":0,"num_words":24,"start":65.72,"end":73.955},{"sentences":[{"text":"It's s m a h m u d","start":76.19,"end":79.535,"sentiment":"neutral","sentiment_score":-0.039234975120052695}],"sentiment":"neutral","sentiment_score":-0.039234975120052695,"channel":1,"num_words":8,"start":76.19,"end":79.535},{"sentences":[{"text":"Mhmm.","start":80.43,"end":80.93,"sentiment":"neutral","sentiment_score":-0.04862961918115616}],"sentiment":"neutral","sentiment_score":-0.04862961918115616,"channel":0,"num_words":1,"start":80.43,"end":80.93},{"sentences":[{"text":"at s l 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you.","start":141.265,"end":141.985,"sentiment":"positive","sentiment_score":0.4868188351392746},{"text":"Bye.","start":141.985,"end":142.485,"sentiment":"positive","sentiment_score":0.3631107807159424}],"sentiment":"neutral","sentiment_score":0.24674041983154085,"channel":1,"num_words":9,"start":140.06499,"end":142.485},{"sentences":[{"text":"Have a great day.","start":142.64293,"end":143.44293,"sentiment":"positive","sentiment_score":0.5607218444347382},{"text":"Take care.","start":143.44293,"end":144.16293,"sentiment":"neutral","sentiment_score":0.29215966165065765},{"text":"Bye.","start":144.16293,"end":144.66293,"sentiment":"neutral","sentiment_score":-0.09742049872875214}],"sentiment":"positive","sentiment_score":0.3899694574730737,"channel":0,"num_words":7,"start":142.64293,"end":144.66293}]},"summary":{"result":"success","short":"An agent from Carrefourance AI called Farina to discuss their AI SoC platform. Farina explains that their company provides 24/7 AI security analysts and offers a demo. The agent apologizes for not knowing Farina's phone number and promises to send a brochure via email. They discuss the number and the agent apologizes again before ending the call."},"intents":{"segments":[{"text":"Vigilance AI, Farina. I was trying to get a hold of you regarding our AI SoC platform. Vigilance AI is our twenty four seven AI security analyst. We help teams to investigate every security alert in minutes and provide a full audit trail without adding headcount or replacing your existing staff, Marina. Would you be open for a quick demo? Sorry.","start_word":24,"end_word":84,"intents":[{"intent":"Request call back","confidence_score":0.029589906}]},{"text":"at s l v Alright. dot vic dot gov Oh, I just wanna make sure that's fmahmud@slv.vic.gov.au. dot a Right? u.","start_word":185,"end_word":205,"intents":[{"intent":"Confirm contact information","confidence_score":0.005137919}]},{"text":"Oh, I really appreciate this, Farina.","start_word":207,"end_word":212,"intents":[{"intent":"Express appreciation","confidence_score":0.12523629}]},{"text":"I'll send you a brochure. Just to have an idea that I'm sending the right one, Farina, do you have more than a 100 users at this moment or I'm just sorry. less?","start_word":213,"end_word":245,"intents":[{"intent":"Request brochure","confidence_score":0.1386706},{"intent":"Plan to revisit brochure","confidence_score":0.000027993852}]},{"text":"With respect, Farina, I am really sorry. Let me send you that email instead so that you can check us out. Hopefully, Yeah.","start_word":295,"end_word":317,"intents":[{"intent":"Confirm email communication","confidence_score":0.00028418197}]}]},"sentiments":{"segments":[{"text":"Okay. Oh, hi, Farina. It's, Andrew from Vigilance AI.","start_word":0,"end_word":8,"sentiment":"neutral","sentiment_score":0.04764413461089134},{"text":"Have I caught you in a bad time?","start_word":9,"end_word":16,"sentiment":"negative","sentiment_score":-0.41888704895973206},{"text":"Sorry. Where are you calling from? Yeah. Vigilance AI, Farina. I was trying to get a hold of you regarding our AI SoC platform. Vigilance AI is our twenty four seven AI security analyst. We help teams to investigate every security alert in minutes and provide a full audit trail without adding headcount or replacing your existing staff, Marina. Would you be open for a quick demo? Sorry. This is my personal number, and I prefer not to take any official calls in this number. So if you have my official email, you're more than welcome to send me an email. Oh, dear. I'm really sorry about That's about okay. this. I didn't actually know that this was your personal number because this was given to me by our team, but I'll definitely Okay. tag it as that. Although, I may need to ask, what what is the best email where I can send her information to, Marina? It's s m a h m u d Mhmm. at s l v Alright. dot vic dot gov Oh, I just wanna make sure that's fmahmud@slv.vic.gov.au. dot a Right? u. That's correct.","start_word":17,"end_word":206,"sentiment":"neutral","sentiment_score":-0.0060925670360264025},{"text":"Oh, I really appreciate this, Farina.","start_word":207,"end_word":212,"sentiment":"positive","sentiment_score":0.7025042772293091},{"text":"I'll send you a brochure. Just to have an idea that I'm sending the right one, Farina, do you have more than a 100 users at this moment or I'm just sorry. less? I'm I'm I'm extremely sorry. I think I've already clarified that this is my personal number, and I'm just not Oh, interested yeah. I to I'm sorry. discuss. So yeah. So I would I'll send be you that grateful email. if you take it into consideration. Gotcha. Of course. With respect, Farina, I am really sorry. Let me send you that email instead so that you can check us out. Hopefully, Yeah. we can Sure. talk I'll have again. a look at it. Yeah. Sure.","start_word":213,"end_word":330,"sentiment":"neutral","sentiment_score":0.020552219823002815},{"text":"Thank you. Bye. Have a great day.","start_word":331,"end_word":337,"sentiment":"positive","sentiment_score":0.5051438808441162},{"text":"Take care. Bye.","start_word":338,"end_word":340,"sentiment":"neutral","sentiment_score":0.2374272346496582}],"average":{"sentiment":"neutral","sentiment_score":0.02842170237590059}}}}