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So I I was just saying I I was calling because I got off the phone with Louise about seventy four. I I I looked through both of the plans, and they meet up. I I don't know what she's talking about. I I I think and just the way that she was talking was like, oh, yeah. It it might take a couple of iterations to make sure that the wording's right. And I honestly, I they've just lost she lost the plot, and I and what's his name? Anthony called me. He was pretty upset. And, you know, I I mean, didn't necessarily accuse me, but it wasn't a great conversation, I must admit. And yeah. And it's just, like, I kinda wanna tell him to call up and speak to Louise because I I've been holding him back. Oh, okay. Yeah. Yeah. That then that's what I was like. What what do you want from me? Like, what do you want me to say? And then just yeah. That's exactly what I said to oh my god. Okay. Oh my god. Yes. Oh my god. Yeah. I was saying those notes are great. Yeah. Those those all make sense. No. Like, she also was saying to me, like, that the numbers don't match up. And I had to look at the numbers, and they were exactly what we had. Like, the the final number is the level of the flood impact. I just don't I I just can't believe Okay. Okay. Okay. Because that's great. Oh, okay. That's what I was I was losing. So I was like, they they this is a great plan. Yeah. Okay. Okay. Yep. That's what yeah. Okay. Okay. Good. That's that's what I was, okay, that's what I was hoping. I look I'm gonna try and get it out in the next day or two just because I don't wanna have to deal with this anymore. I guess the can I well, one thing from a planning perspective, anyone can do they they don't they won't ever need to do a permit if they were to do a landscape plan afterward? Like, they they wouldn't need to submit it to Melbourne. Like, I the the thing that I'm trying to drive at is That's right. Okay. Okay. Okay. Yes. Yes. Okay. Okay. Okay. Alright. Okay. I I didn't realize that because I thought that they were going like, that they were basically going past that jurisdiction. Like, I I and and okay. Alright. I guess I mean, because of the for for the for for Yeah. Same. Same. No. It makes no sense. It it makes absolutely no sense. And I've I've never had to do like, I and I've done substantial substantial cut in certain areas where it's, like, cutting almost half a not to a meat not to almost a meter and a half, and I didn't have to provide any of that this stuff. I I just can't believe I don't know what I don't know what the what this what happened with this project, but I I just yeah. Like, I've had to deal with her a couple times and really I've I she's I can't stand dealing with her. I I she does she does this a fair bit. Yep. Yep. Okay. Great. Okay. Great. I I'd go to the engineer as well. I'd say we have to meet with the because I know all the engineers. And if the if the engineer couldn't there's no way that they could care this much about this landscape plan. It just doesn't make sense. And I just thought yeah. It's there's something not working. Yeah. Yeah. I I just there's some there's some communication not happening. Yeah. Yeah. Yeah. Well, I mean, even just, like, rising up soil to a tree, if you're raising up 10 centimeters, that's gonna make jack shit difference. It it's it's if you're like, you're going through some energy for the flood model that is an estimate. Like, it's just not what you know what I mean? Like, that's not what flood modeling is meant to be. We estimate the best we can. We don't go into the minute detail because it that that's our rainfall might be off. Like, it's just it's it's just yeah. There's a a level of I don't know. I just I think Melbourne Water's got this problem. No. Well, yeah. Yeah. Yep. No. You want sorry. Yeah. Well and that's why because I wrote the new practice notes for the guidelines for assessing this or co wrote it. Sorry. And the whole point of co writing this thing was so that things would be easier. And it has, like it it it's just it every like, in things that never used to be a problem, an error problem. It it's just I yes. It's it's making so much more work for us and just unnecessarily so it's it's it's infuriating. Okay. Anyway, with regardless, that's good to know. I I was going to put somewhere in the day that it's like it's it's funny because when you said that there's condition in there, I said that to her. I'll say, in in my letter, I'll say, we need to have this condition, but the actual condition's already there. So I don't you just yeah. I I don't get I don't understand. Could you? That would be great. Yeah. Fantastic. Fabulous. Pretty Yeah. Yeah. Yeah. You've got the okay. Yeah. Yeah. Okay. Yep. Okay. I yeah. Could you? Yeah. Because look, I'm I'm in the Melbourne Water Reference Group where I I give them feedback on some of their assessments, and this is I'm gonna tell them about this one because I I think this is this is unbelievable. Yeah. No. This is this is another level. It it it just I can't yeah. I got I I can't I can't even explain it to Anthony. That's the problem. Like, he gets upset. Did you think that I'm, like, on the wall over the side? So I'm like, I can't explain what's happening. I'm sorry. This is Yep. Yeah. Yeah. Okay. Good. Alright. Could you have the That would be great. Yes. Okay. Yeah. Yep. Yep. Actually, enjoy your break. Alright. Thanks. Take care of this. I'll leave you soon. 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Alex speaking. Is there anything else I can help you? Good. Thank you.\n\nHow are you doing? Yes. Yes. You were. Yes.\n\nYeah. So I I was just saying I I was calling because I got off the phone with Louise about seventy four. I I I looked through both of the plans, and they meet up. I I don't know what she's talking about. I I I think and just the way that she was talking was like, oh, yeah.\n\nIt it might take a couple of iterations to make sure that the wording's right. And I honestly, I they've just lost she lost the plot, and I and what's his name? Anthony called me. He was pretty upset. And, you know, I I mean, didn't necessarily accuse me, but it wasn't a great conversation, I must admit.\n\nAnd yeah. And it's just, like, I kinda wanna tell him to call up and speak to Louise because I I've been holding him back. Oh, okay. Yeah. Yeah.\n\nThat then that's what I was like. What what do you want from me? Like, what do you want me to say? And then just yeah. That's exactly what I said to oh my god.\n\nOkay. Oh my god. Yes. Oh my god. Yeah.\n\nI was saying those notes are great. Yeah. Those those all make sense. No. Like, she also was saying to me, like, that the numbers don't match up.\n\nAnd I had to look at the numbers, and they were exactly what we had. Like, the the final number is the level of the flood impact. I just don't I I just can't believe Okay. Okay. Okay.\n\nBecause that's great. Oh, okay. That's what I was I was losing. So I was like, they they this is a great plan. Yeah.\n\nOkay. Okay. Yep. That's what yeah. Okay.\n\nOkay. Good. That's that's what I was, okay, that's what I was hoping. I look I'm gonna try and get it out in the next day or two just because I don't wanna have to deal with this anymore. I guess the can I well, one thing from a planning perspective, anyone can do they they don't they won't ever need to do a permit if they were to do a landscape plan afterward?\n\nLike, they they wouldn't need to submit it to Melbourne. Like, I the the thing that I'm trying to drive at is That's right. Okay. Okay. Okay.\n\nYes. Yes. Okay. Okay. Okay.\n\nAlright. Okay. I I didn't realize that because I thought that they were going like, that they were basically going past that jurisdiction. Like, I I and and okay. Alright.\n\nI guess I mean, because of the for for the for for Yeah. Same. Same. No. It makes no sense.\n\nIt it makes absolutely no sense. And I've I've never had to do like, I and I've done substantial substantial cut in certain areas where it's, like, cutting almost half a not to a meat not to almost a meter and a half, and I didn't have to provide any of that this stuff. I I just can't believe I don't know what I don't know what the what this what happened with this project, but I I just yeah. Like, I've had to deal with her a couple times and really I've I she's I can't stand dealing with her. I I she does she does this a fair bit.\n\nYep. Yep. Okay. Great. Okay.\n\nGreat. I I'd go to the engineer as well. I'd say we have to meet with the because I know all the engineers. And if the if the engineer couldn't there's no way that they could care this much about this landscape plan. It just doesn't make sense.\n\nAnd I just thought yeah. It's there's something not working. Yeah. Yeah. I I just there's some there's some communication not happening.\n\nYeah. Yeah. Yeah. Well, I mean, even just, like, rising up soil to a tree, if you're raising up 10 centimeters, that's gonna make jack shit difference. It it's it's if you're like, you're going through some energy for the flood model that is an estimate.\n\nLike, it's just not what you know what I mean? Like, that's not what flood modeling is meant to be. We estimate the best we can. We don't go into the minute detail because it that that's our rainfall might be off. Like, it's just it's it's just yeah.\n\nThere's a a level of I don't know. I just I think Melbourne Water's got this problem. No. Well, yeah. Yeah.\n\nYep. No. You want sorry. Yeah. Well and that's why because I wrote the new practice notes for the guidelines for assessing this or co wrote it.\n\nSorry. And the whole point of co writing this thing was so that things would be easier. And it has, like it it it's just it every like, in things that never used to be a problem, an error problem. It it's just I yes. It's it's making so much more work for us and just unnecessarily so it's it's it's infuriating.\n\nOkay. Anyway, with regardless, that's good to know. I I was going to put somewhere in the day that it's like it's it's funny because when you said that there's condition in there, I said that to her. I'll say, in in my letter, I'll say, we need to have this condition, but the actual condition's already there. So I don't you just yeah.\n\nI I don't get I don't understand. Could you? That would be great. Yeah. Fantastic.\n\nFabulous. Pretty Yeah. Yeah. Yeah. You've got the okay.\n\nYeah. Yeah. Okay. Yep. Okay.\n\nI yeah. Could you? Yeah. Because look, I'm I'm in the Melbourne Water Reference Group where I I give them feedback on some of their assessments, and this is I'm gonna tell them about this one because I I think this is this is unbelievable. Yeah.\n\nNo. This is this is another level. It it it just I can't yeah. I got I I can't I can't even explain it to Anthony. That's the problem.\n\nLike, he gets upset. Did you think that I'm, like, on the wall over the side? So I'm like, I can't explain what's happening. I'm sorry. This is Yep.\n\nYeah. Yeah. Okay. Good. Alright.\n\nCould you have the That would be great. Yes. Okay. Yeah. Yep.\n\nYep. Actually, enjoy your break. Alright. Thanks. Take care of this.\n\nI'll leave you soon. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.4399999,"end":1.76,"sentiment":"neutral","sentiment_score":0.05881884694099426},{"text":"Alex speaking.","start":1.76,"end":2.32,"sentiment":"neutral","sentiment_score":0.046353086829185486},{"text":"Is there anything else I can help you?","start":2.32,"end":3.6999998,"sentiment":"neutral","sentiment_score":0.1041271910071373},{"text":"Good.","start":5.92,"end":6.24,"sentiment":"positive","sentiment_score":0.6037151217460632},{"text":"Thank you.","start":6.24,"end":6.56,"sentiment":"positive","sentiment_score":0.6333351731300354}],"sentiment":"neutral","sentiment_score":0.20392342976161412,"num_words":14,"start":1.4399999,"end":6.56},{"sentences":[{"text":"How are you 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me.","start":50.385,"end":51.265,"sentiment":"neutral","sentiment_score":-0.12433880815903346},{"text":"He was pretty upset.","start":51.265,"end":52.245,"sentiment":"negative","sentiment_score":-0.3703276216983795},{"text":"And, you know, I I mean, didn't necessarily accuse me, but it wasn't a great conversation, I must admit.","start":53.265,"end":59.684998,"sentiment":"neutral","sentiment_score":-0.18659561245064987}],"sentiment":"neutral","sentiment_score":-0.18268095151569438,"num_words":58,"start":36.809998,"end":59.684998},{"sentences":[{"text":"And yeah.","start":59.88,"end":65.4,"sentiment":"neutral","sentiment_score":0.009225527755916119},{"text":"And it's just, like, I kinda wanna tell him to call up and speak to Louise because I I've been holding him back.","start":65.4,"end":71.9,"sentiment":"neutral","sentiment_score":-0.06154738917298939},{"text":"Oh, 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my god.","start":126.055,"end":128.775,"sentiment":"neutral","sentiment_score":-0.011764119172261821}],"sentiment":"neutral","sentiment_score":-0.026590288244187833,"num_words":35,"start":108.875,"end":128.775},{"sentences":[{"text":"Okay.","start":128.775,"end":129.275,"sentiment":"neutral","sentiment_score":0.01607641950249672},{"text":"Oh my god.","start":130.855,"end":131.835,"sentiment":"neutral","sentiment_score":-0.15196187297503153},{"text":"Yes.","start":138.39,"end":138.89,"sentiment":"neutral","sentiment_score":-0.014454567804932594},{"text":"Oh my god.","start":144.95,"end":145.85,"sentiment":"neutral","sentiment_score":-0.23225070536136627},{"text":"Yeah.","start":157.635,"end":157.795,"sentiment":"neutral","sentiment_score":0.1227887123823166}],"sentiment":"neutral","sentiment_score":-0.1142474634365903,"num_words":9,"start":128.775,"end":157.795},{"sentences":[{"text":"I was saying those notes are great.","start":157.795,"end":159.395,"sentiment":"neutral","sentiment_score":0.28564079105854034},{"text":"Yeah.","start":159.395,"end":159.715,"sentiment":"positive","sentiment_score":0.4004343152046203},{"text":"Those those all make sense.","start":159.715,"end":160.91501,"sentiment":"neutral","sentiment_score":0.3053681552410126},{"text":"No.","start":160.91501,"end":161.41501,"sentiment":"neutral","sentiment_score":-0.31069260835647583},{"text":"Like, she also was saying to me, like, that the numbers don't match up.","start":161.475,"end":164.85,"sentiment":"negative","sentiment_score":-0.37252005296094076}],"sentiment":"neutral","sentiment_score":-0.057114740035363605,"num_words":28,"start":157.795,"end":164.85},{"sentences":[{"text":"And I had to look at the numbers, and they were exactly what we had.","start":164.85,"end":167.97,"sentiment":"neutral","sentiment_score":-0.18034497102101643},{"text":"Like, the the final number is the level of the flood 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yeah.","start":254.9,"end":255.78,"sentiment":"neutral","sentiment_score":-0.1368966301282247},{"text":"Okay.","start":255.78,"end":256.28,"sentiment":"neutral","sentiment_score":-0.06524444371461868}],"sentiment":"neutral","sentiment_score":-0.05496734859687941,"num_words":7,"start":241.98499,"end":256.28},{"sentences":[{"text":"Okay.","start":256.5,"end":256.9,"sentiment":"neutral","sentiment_score":0.0793987587094307},{"text":"Good.","start":256.9,"end":257.22,"sentiment":"neutral","sentiment_score":0.2104347050189972},{"text":"That's that's what I was, okay, that's what I was hoping.","start":257.22,"end":260.59497,"sentiment":"neutral","sentiment_score":0.08066508648070422},{"text":"I look I'm gonna try and get it out in the next day or two just because I don't wanna have to deal with this anymore.","start":261.375,"end":267.07498,"sentiment":"neutral","sentiment_score":-0.22855840193537566},{"text":"I guess the can I well, one thing from a planning perspective, anyone can do they they don't they won't ever need to do a permit if they were to do a landscape plan afterward?","start":267.775,"end":280.63,"sentiment":"neutral","sentiment_score":-0.05264203460620982}],"sentiment":"neutral","sentiment_score":-0.08929513846649914,"num_words":74,"start":256.5,"end":280.63},{"sentences":[{"text":"Like, they they wouldn't need to submit it to Melbourne.","start":280.63,"end":283.35,"sentiment":"neutral","sentiment_score":-0.10131773948669434},{"text":"Like, I the the thing that I'm trying to drive at is That's right.","start":283.35,"end":293.35498,"sentiment":"neutral","sentiment_score":-0.012431204319000244},{"text":"Okay.","start":294.935,"end":295.435,"sentiment":"neutral","sentiment_score":0.11921398341655733},{"text":"Okay.","start":296.29498,"end":296.79498,"sentiment":"neutral","sentiment_score":0.1315226852893829},{"text":"Okay.","start":311.56998,"end":312.06998,"sentiment":"neutral","sentiment_score":0.017897656187415123}],"sentiment":"neutral","sentiment_score":-0.03402147890517005,"num_words":27,"start":280.63,"end":312.06998},{"sentences":[{"text":"Yes.","start":312.21,"end":312.71,"sentiment":"neutral","sentiment_score":0.1284593939781189},{"text":"Yes.","start":313.40997,"end":313.90997,"sentiment":"neutral","sentiment_score":0.1798244267702103},{"text":"Okay.","start":318.735,"end":318.895,"sentiment":"neutral","sentiment_score":-0.05005306750535965},{"text":"Okay.","start":318.895,"end":319.395,"sentiment":"neutral","sentiment_score":-0.1051207035779953},{"text":"Okay.","start":333.73,"end":334.23,"sentiment":"neutral","sentiment_score":-0.22422561049461365}],"sentiment":"neutral","sentiment_score":-0.014223112165927887,"num_words":5,"start":312.21,"end":334.23},{"sentences":[{"text":"Alright.","start":334.77002,"end":335.27002,"sentiment":"neutral","sentiment_score":-0.17239569127559662},{"text":"Okay.","start":338.37,"end":338.87,"sentiment":"neutral","sentiment_score":-0.036487556993961334},{"text":"I I didn't realize that because I thought that they were going like, that they were basically going past that jurisdiction.","start":342.065,"end":346.805,"sentiment":"neutral","sentiment_score":-0.3264321301664625},{"text":"Like, I I and and okay.","start":347.185,"end":349.26498,"sentiment":"neutral","sentiment_score":-0.1480745958785216},{"text":"Alright.","start":349.26498,"end":349.745,"sentiment":"neutral","sentiment_score":-0.04551798105239868}],"sentiment":"neutral","sentiment_score":-0.26659745126962664,"num_words":30,"start":334.77002,"end":349.745},{"sentences":[{"text":"I guess I mean, because of the for for the for for Yeah.","start":349.745,"end":363.23,"sentiment":"neutral","sentiment_score":-0.08512299765761082},{"text":"Same.","start":363.23,"end":363.73,"sentiment":"neutral","sentiment_score":-0.16816580295562744},{"text":"Same.","start":364.83002,"end":365.33002,"sentiment":"neutral","sentiment_score":-0.26648229360580444},{"text":"No.","start":368.35,"end":368.47,"sentiment":"negative","sentiment_score":-0.5214256048202515},{"text":"It makes no sense.","start":368.47,"end":369.49,"sentiment":"negative","sentiment_score":-0.6948036849498749}],"sentiment":"neutral","sentiment_score":-0.24209437053650618,"num_words":20,"start":349.745,"end":369.49},{"sentences":[{"text":"It it makes absolutely no sense.","start":369.71,"end":371.31,"sentiment":"negative","sentiment_score":-0.8119897445042928},{"text":"And I've I've never had to do like, I and I've done substantial substantial cut in certain areas where it's, like, cutting almost half a not to a meat not to almost a meter and a half, and I didn't have to provide any of that this stuff.","start":371.31,"end":384.965,"sentiment":"neutral","sentiment_score":-0.14834518691835305},{"text":"I I just can't believe I don't know what I don't know what the what this what happened with this project, but I I just yeah.","start":384.965,"end":393.42,"sentiment":"neutral","sentiment_score":-0.31202862239800966},{"text":"Like, I've had to deal with her a couple times and really I've I she's I can't stand dealing with her.","start":393.42,"end":399.42,"sentiment":"negative","sentiment_score":-0.3383438069195974},{"text":"I I she does she does this a fair bit.","start":399.42,"end":401.84,"sentiment":"neutral","sentiment_score":-0.07814081013202667}],"sentiment":"neutral","sentiment_score":-0.2521790961088898,"num_words":111,"start":369.71,"end":401.84},{"sentences":[{"text":"Yep.","start":437.745,"end":438.245,"sentiment":"neutral","sentiment_score":-0.19744513928890228},{"text":"Yep.","start":440.065,"end":440.565,"sentiment":"neutral","sentiment_score":-0.16527420282363892},{"text":"Okay.","start":440.945,"end":441.445,"sentiment":"neutral","sentiment_score":0.09993720054626463},{"text":"Great.","start":441.585,"end":442.085,"sentiment":"positive","sentiment_score":0.3494436740875244},{"text":"Okay.","start":443.10498,"end":443.585,"sentiment":"neutral","sentiment_score":0.004876688122749329}],"sentiment":"neutral","sentiment_score":0.018307644128799438,"num_words":5,"start":437.745,"end":443.585},{"sentences":[{"text":"Great.","start":443.585,"end":444.085,"sentiment":"neutral","sentiment_score":-0.028321262449026108},{"text":"I I'd go to the engineer as well.","start":448.07,"end":450.63,"sentiment":"neutral","sentiment_score":-0.1092898091301322},{"text":"I'd say we have to meet with the because I know all the engineers.","start":450.63,"end":453.93,"sentiment":"neutral","sentiment_score":-0.101180799305439},{"text":"And if the if the engineer couldn't there's no way that they could care this much about this landscape plan.","start":454.07,"end":459.35,"sentiment":"negative","sentiment_score":-0.6073421776294708},{"text":"It just doesn't make sense.","start":459.35,"end":460.65,"sentiment":"negative","sentiment_score":-0.4914230465888977}],"sentiment":"negative","sentiment_score":-0.3525652023187528,"num_words":48,"start":443.585,"end":460.65},{"sentences":[{"text":"And I just thought yeah.","start":461.655,"end":463.655,"sentiment":"neutral","sentiment_score":-0.2688088804483414},{"text":"It's there's something not working.","start":463.655,"end":466.075,"sentiment":"negative","sentiment_score":-0.4785613536834717},{"text":"Yeah.","start":466.535,"end":466.695,"sentiment":"neutral","sentiment_score":-0.1475430727005005},{"text":"Yeah.","start":466.695,"end":467.015,"sentiment":"neutral","sentiment_score":-0.10421307384967804},{"text":"I I just there's some there's some communication not happening.","start":467.015,"end":470.155,"sentiment":"neutral","sentiment_score":-0.24005858451128007}],"sentiment":"neutral","sentiment_score":-0.2904178710146384,"num_words":22,"start":461.655,"end":470.155},{"sentences":[{"text":"Yeah.","start":485.22,"end":485.72,"sentiment":"neutral","sentiment_score":-0.023910285905003548},{"text":"Yeah.","start":488.715,"end":489.215,"sentiment":"neutral","sentiment_score":-0.03895269334316254},{"text":"Yeah.","start":494.9475,"end":495.4475,"sentiment":"neutral","sentiment_score":-0.07194345444440842},{"text":"Well, I mean, even just, like, rising up soil to a tree, if you're raising up 10 centimeters, that's gonna make jack shit difference.","start":511.34,"end":518.205,"sentiment":"negative","sentiment_score":-0.46984652057290077},{"text":"It it's it's if you're like, you're going through some energy for the flood model that is an estimate.","start":518.265,"end":523.22504,"sentiment":"neutral","sentiment_score":-0.2653361119722065}],"sentiment":"negative","sentiment_score":-0.3576632403242199,"num_words":46,"start":485.22,"end":523.22504},{"sentences":[{"text":"Like, it's just not what you know what I mean?","start":523.22504,"end":525.625,"sentiment":"negative","sentiment_score":-0.37458057403564454},{"text":"Like, that's not what flood modeling is meant to be.","start":525.625,"end":527.54504,"sentiment":"negative","sentiment_score":-0.36397134363651273},{"text":"We estimate the best we can.","start":527.54504,"end":529.18,"sentiment":"neutral","sentiment_score":-0.22681690255800882},{"text":"We don't go into the minute detail because it that that's our rainfall might be off.","start":529.18,"end":534.06,"sentiment":"neutral","sentiment_score":-0.18893927801400423},{"text":"Like, it's just it's it's just yeah.","start":534.06,"end":536.77997,"sentiment":"neutral","sentiment_score":-0.11756918685776847}],"sentiment":"neutral","sentiment_score":-0.2569884356795525,"num_words":49,"start":523.22504,"end":536.77997},{"sentences":[{"text":"There's a a level of I don't know.","start":536.77997,"end":539.66,"sentiment":"neutral","sentiment_score":-0.26707882061600685},{"text":"I just I think Melbourne Water's got this problem.","start":539.66,"end":543.445,"sentiment":"neutral","sentiment_score":-0.257275764313009},{"text":"No.","start":551.425,"end":551.925,"sentiment":"negative","sentiment_score":-0.40387779474258423},{"text":"Well, yeah.","start":557.79,"end":558.52997,"sentiment":"negative","sentiment_score":-0.365202397108078},{"text":"Yeah.","start":569.175,"end":569.335,"sentiment":"neutral","sentiment_score":-0.177739679813385}],"sentiment":"neutral","sentiment_score":-0.2744826053579648,"num_words":21,"start":536.77997,"end":569.335},{"sentences":[{"text":"Yep.","start":569.335,"end":569.835,"sentiment":"neutral","sentiment_score":-0.20342516899108887},{"text":"No.","start":573.815,"end":574.21497,"sentiment":"neutral","sentiment_score":-0.33299702405929565},{"text":"You want sorry.","start":574.21497,"end":574.855,"sentiment":"neutral","sentiment_score":-0.3181788722674052},{"text":"Yeah.","start":574.855,"end":575.355,"sentiment":"neutral","sentiment_score":-0.10824978351593018},{"text":"Well and that's why because I wrote the new practice notes for the guidelines for assessing this or co wrote it.","start":575.415,"end":581.67004,"sentiment":"neutral","sentiment_score":-0.12830389929669245}],"sentiment":"neutral","sentiment_score":-0.1590218695777434,"num_words":27,"start":569.335,"end":581.67004},{"sentences":[{"text":"Sorry.","start":581.67004,"end":582.17004,"sentiment":"neutral","sentiment_score":-0.27800992131233215},{"text":"And the whole point of co writing this thing was so that things would be easier.","start":582.71,"end":587.03,"sentiment":"neutral","sentiment_score":-0.3009595526382327},{"text":"And it has, like it it it's just it every like, in things that never used to be a problem, an error problem.","start":587.03,"end":593.67004,"sentiment":"negative","sentiment_score":-0.49587308971778205},{"text":"It it's just I yes.","start":593.67004,"end":595.625,"sentiment":"negative","sentiment_score":-0.4529329240322113},{"text":"It's it's making so much more work for us and just unnecessarily so it's it's it's infuriating.","start":596.405,"end":602.905,"sentiment":"negative","sentiment_score":-0.7341563701629639}],"sentiment":"negative","sentiment_score":-0.5039317216123304,"num_words":62,"start":581.67004,"end":602.905},{"sentences":[{"text":"Okay.","start":603.125,"end":603.60504,"sentiment":"neutral","sentiment_score":-0.17445755004882812},{"text":"Anyway, with regardless, that's good to know.","start":603.60504,"end":606.885,"sentiment":"neutral","sentiment_score":0.039183213242462704},{"text":"I I was going to put somewhere in the day that it's like it's it's funny because when you said that there's condition in there, I said that to her.","start":606.885,"end":615.20996,"sentiment":"neutral","sentiment_score":-0.16739517400662104},{"text":"I'll say, in in my letter, I'll say, we need to have this condition, but the actual condition's already there.","start":615.20996,"end":619.85,"sentiment":"neutral","sentiment_score":-0.22207134477794171},{"text":"So I don't you just yeah.","start":619.85,"end":621.52997,"sentiment":"neutral","sentiment_score":-0.26010434577862424}],"sentiment":"neutral","sentiment_score":-0.170688800746575,"num_words":64,"start":603.125,"end":621.52997},{"sentences":[{"text":"I I don't get I don't understand.","start":621.52997,"end":623.23,"sentiment":"negative","sentiment_score":-0.5075454924787793},{"text":"Could you?","start":626.685,"end":627.425,"sentiment":"neutral","sentiment_score":0.008118574041873217},{"text":"That would be great.","start":627.88495,"end":632.125,"sentiment":"positive","sentiment_score":0.3470601327717304},{"text":"Yeah.","start":632.125,"end":632.365,"sentiment":"positive","sentiment_score":0.4546162486076355},{"text":"Fantastic.","start":632.365,"end":632.865,"sentiment":"positive","sentiment_score":0.6123142242431641}],"sentiment":"neutral","sentiment_score":-0.07209401968866587,"num_words":15,"start":621.52997,"end":632.865},{"sentences":[{"text":"Fabulous.","start":652.22,"end":652.72,"sentiment":"neutral","sentiment_score":0.1176167130470276},{"text":"Pretty Yeah.","start":666.69,"end":688.58496,"sentiment":"neutral","sentiment_score":-0.0016489289700984955},{"text":"Yeah.","start":688.58496,"end":689.08496,"sentiment":"neutral","sentiment_score":-0.016361381858587265},{"text":"Yeah.","start":689.14496,"end":689.305,"sentiment":"neutral","sentiment_score":-0.010425085201859474},{"text":"You've got the okay.","start":689.305,"end":692.925,"sentiment":"neutral","sentiment_score":-0.03259159764274955}],"sentiment":"neutral","sentiment_score":-0.0047593336138460375,"num_words":9,"start":652.22,"end":692.925},{"sentences":[{"text":"Yeah.","start":702.52,"end":703.02,"sentiment":"neutral","sentiment_score":-0.037823837250471115},{"text":"Yeah.","start":713.40497,"end":713.725,"sentiment":"neutral","sentiment_score":0.009263087064027786},{"text":"Okay.","start":713.725,"end":714.225,"sentiment":"neutral","sentiment_score":0.029841680079698563},{"text":"Yep.","start":715.165,"end":715.665,"sentiment":"neutral","sentiment_score":0.05893281102180481},{"text":"Okay.","start":716.045,"end":716.44495,"sentiment":"neutral","sentiment_score":0.05572593957185745}],"sentiment":"neutral","sentiment_score":0.0231879360973835,"num_words":5,"start":702.52,"end":716.44495},{"sentences":[{"text":"I 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is another level.","start":739.785,"end":741.805,"sentiment":"negative","sentiment_score":-0.4457947810490926},{"text":"It it it just I can't yeah.","start":742.58496,"end":744.445,"sentiment":"neutral","sentiment_score":-0.1822567241532462},{"text":"I got I I can't I can't even explain it to Anthony.","start":744.505,"end":748.345,"sentiment":"neutral","sentiment_score":-0.13678331673145294},{"text":"That's the problem.","start":748.345,"end":749.065,"sentiment":"negative","sentiment_score":-0.37457136313120526}],"sentiment":"neutral","sentiment_score":-0.24385030002429567,"num_words":29,"start":739.545,"end":749.065},{"sentences":[{"text":"Like, he gets upset.","start":749.065,"end":750.205,"sentiment":"negative","sentiment_score":-0.4633280783891678},{"text":"Did you think that I'm, like, on the wall over the side?","start":750.29004,"end":752.13,"sentiment":"neutral","sentiment_score":-0.23929439981778464},{"text":"So I'm like, I can't explain what's 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Jacob from Airbus. How are you? Yeah. Good. Thank you. I was returning your call from earlier. Yeah. I completely agree. I got the I have those almost daily, so I can relate to that. I I have. Oh, no. I have. I've said go. She's like, there were there were I mean, he's been he's called a few times. I don't think he's got through. This is before the latest comments from her on this landscape, but I said you're more than welcome to have a chat if that's what you wanna do. It's it is it is at the point where she keeps saying, we're just being pedantic for pedantic sake. We don't really know what we're doing. We just sort of you know, it may take a few versions, and I'm like, but you looked at the landscape and was happy with the comment last time. And now you've come back and said, well, now I want all these other changes despite me saying it was fine previously a couple of months ago, and, like, we just keep going around in circles at this point. And they and and I I also she's like, well, what if they get occupancy? And I said, well, they can't get occupancy without you giving them the okay. There's a condition on the permit that says post all the works, you get a survey with all the finished levels, and you can compare those. So I think I said, you have the final check. You and she goes, but there may be loopholes. I was like, there's no loophole because even if naturally there was a loophole with the building process or something, there's a permit condition that says they can't do it. So that reduces any loophole unless you give them the okay. And she's still like, oh, we just wanna make sure. And I sent her maybe not this Friday, the Friday before. She was going on about notes on the landscape plan. I rewrote all those notes. Then she's like, I want arrows on the notes. Yeah. So the numbers for her so she sent so that landscape plan I sent you first when we raised this with you is what she's seen. And then the latest one is what we have done where she was concerned because the landscape plan on the first or the last one that she said was okay had a generic comment and generic picture about different types of construction techniques. We've removed the generics from them. So that latest one you're seeing, we've actually made new ones with the levels and everything, so she hasn't seen that. So what that in Yeah. So because she's she's like, oh, we've seen the previous one, and it's like and it just said, you know, there's a range of different techniques, and this is how you, you know, plant a tree, essentially. And she goes, but there's no specific comments related to, like, levels. So I add all those levels in in terms of wording. She said, no. I want an updated diagram now because the diagram is just the generic one. And it goes, well, it doesn't show a flat surface and blah blah blah. So that's when we've deleted all the construction techniques, only included what's needed for the site, and included those ones. So she hasn't seen that. So what she's saying to me is that she wants a memo from you to say that that latest landscape plan is all good Real estate. Follows what's in the flood report. And I'm hoping that I don't know what else you could do from that. Like, I don't know where else they could go. Yeah. Yeah. Yeah. That'd be great. I mean, someone could I mean, look. The amount of landscape plans that would be on properties that people go out and do their own. I'm gonna go do some gardening and make a garden bed. Yes. A 100 percent agree that there is now arguably, if there's a permit, you know, they should be in accordance with those or generally in accordance. So, you know, there are definitely times where someone's removed, like, a tree from their front yard, and then council's gone back and said, no. You've gotta have a canopy tree. Not often, but it does happen. So, technically, under the planning scheme, they should be generally in accordance. So it should be similar to what's proposed. Things like canopy trees and stuff, yes. So, technically, if if Melbourne Water flagged it as a concern that someone had completely changed all the landscaping in levels, they could go back and change it and say you're in breach of your permit. So there there is still items on there. And, yes, technically, they would need to be in accordance with their landscape plan. No. But in saying this, I I mean, I've done levels with much more complicated flooding matters, roads, and everything on huge, you know, massive subdivision and developments, and we have not had to go to this degree as we have. And I don't understand why she is not able to just progress this. Yeah. Okay. Yeah. Yeah. I don't yeah. I'm not I don't know what's going on. I worked with her see, I've worked with her in the past, and she's been okay, but they've probably been a little bit more on the easier side. When it's been more complicated, she's been generally supported by someone else in a meeting or something. This seems to be one where she's dealing with it. I mean, she's saying she's talking to her manager. My view is that we get this memo done. We get the landscape plan done, and then we just be very clear. I've already I mean, I have already said this, but this is everything you need. This is this is beyond enough to confirm what needs to happen on-site. You still have the final okay before occupancy on levels and everything. There is no way to circumnavigate that without having that removed, and the only way to remove that is for you to agree to that, which you're not going to. And this should be fine. If she still comes back and says no, I would demand a meeting with her and her manager to say if there's something going on here. Okay. Yeah. Yeah. I I don't know what's going on, but it seems to be beyond ridiculous. Yeah. I mean, she I don't I don't think she really understands, and I've tried to explain this so many times because, like, we're talking about the landscape plan. I reckon for about forty five minutes while I try to explain, When you plant a tree, you dig down into the ground, you plant the tree, and then you level it back off. Because she's like, but if you plant a tree, that tree is automatically higher than the finished surface level. And I'm like, well, no. Because you put it in the ground. And then if there's soil and she's talking about bringing in fill, well, that's gonna change the level. I'm like, the fill is under the tree, so it's under the finished level. And she couldn't understand that. I think in her head, she thought, well, putting a tree on the top of the ground and then just put packing, like, a little mound of soil around it. Like, it just didn't make sense. Yeah. Yeah. What would be the assumption, Collagen? Yeah. There's a a very strong yeah. There's it's there's a massive issue, and I don't understand what it is. And they don't seem to be able to really voice what it is they need either. It's constantly we give them something, and it's all okay. And then two months later, Louise has changed her mind on what she wants. And I just don't like, it it just I don't really get where that's coming from. Like, is that just her changing her mind? That someone else? Like, it feels like we're just girl. Going around in circles constantly. And she keeps asking for things and going, actually, no. Two months later, actually, I don't want this. Let's try something different. And I'm like Yeah. I can I can send you the condition I'll send you the the Melbourne water condition that I'm referring to? Yeah. Yeah. Absolutely. I'll send you the permit. You can have a look at all the Melbourne water conditions, and there's one in there that, like, I can in terms of, like, the wording, it says that, you know, prior to I'm just gonna have a quick I'll tell you what it is. Prior to the issue of an occupancy permit, the certified survey plan detailed with finished surface levels as constructed of the entire property as per the mitigation measures contained in flood impact assessment dated June 2025 prepared by SWM Consulting reduced to the Australian height data must be submitted to Melbourne Water to demonstrate that the surface levels have been constructed in accordance with the flood impact assessment report. You could not get occupancy without having to do an entire proper full finished surface level, not just an architectural saying it, like, you need a a certified survey plan as constructed of all finished levels, and they will then do it. And I said, do you have that? She goes, yeah. But what if they're wrong? I'm like, then you tell them to go fix it. Like, you give them as much information. There is no reason like, it's almost like they want someone out there monitoring step, like, every single day. And I'm like, but that's under construction. The levels alter and change as they're constructing as they're planting and doing things. And then they finish it, and then they will check to and I'll do a survey. They'll probably check and say, hey. These aren't correct. We need to go redo things. And if they have to redo it, they have to redo it. Like, that's just the process. So I'll send you I'll I'll send you that thing to say we've spoken in it, and then I'll send you the permit so you can get a copy of that. Yeah. Yeah. Yeah. It's it's bonkers. I don't know how else to explain it. It's act I've never like, I I know they're slow and they're difficult for times, but this is actually gone to another level that I just can't even comprehend. Yeah. Alright. Yeah. I know. I've I've tried to do it a lot as well, and I say, look. I wish I could explain. As I said, this is beyond what we've ever had to deal with on any level of project. I don't understand. And then he gets annoyed. You know, they shouldn't be able to do this. And I'm like, you know what? They they shouldn't, but they are. And so there's the and, unfortunately, it's their conditions when they sign off. There's nothing council can do. There's nothing we can do. We just have to keep pushing and trying to sort of work through this. I said, you're more than welcome to happy to have a chat. We can have meetings. We can confirm that, yes, her manager's involved in all these other things, but it's just beyond ridiculous. Okay. I will send you I'll send you the permit, and I tell you which number the permit is so you can have a look at that. And, yeah, look, if you can get that in the next few days, that'd be great. Just for your reference, and I'll put it in the email, which I'm sure Anthony and Marina won't love, but I'm going on leave for three weeks after this week. So Mick will be able to manage things, and, hopefully, it's just to hear the information. It's all done. Like, give us the permit. Cool. Alright. Thanks. See you. Bye. 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Alex. Jacob from Airbus. How are you? Yeah. Good.\n\nThank you. I was returning your call from earlier. Yeah. I completely agree. I got the I have those almost daily, so I can relate to that.\n\nI I have. Oh, no. I have. I've said go. She's like, there were there were I mean, he's been he's called a few times.\n\nI don't think he's got through. This is before the latest comments from her on this landscape, but I said you're more than welcome to have a chat if that's what you wanna do. It's it is it is at the point where she keeps saying, we're just being pedantic for pedantic sake. We don't really know what we're doing. We just sort of you know, it may take a few versions, and I'm like, but you looked at the landscape and was happy with the comment last time.\n\nAnd now you've come back and said, well, now I want all these other changes despite me saying it was fine previously a couple of months ago, and, like, we just keep going around in circles at this point. And they and and I I also she's like, well, what if they get occupancy? And I said, well, they can't get occupancy without you giving them the okay. There's a condition on the permit that says post all the works, you get a survey with all the finished levels, and you can compare those. So I think I said, you have the final check.\n\nYou and she goes, but there may be loopholes. I was like, there's no loophole because even if naturally there was a loophole with the building process or something, there's a permit condition that says they can't do it. So that reduces any loophole unless you give them the okay. And she's still like, oh, we just wanna make sure. And I sent her maybe not this Friday, the Friday before.\n\nShe was going on about notes on the landscape plan. I rewrote all those notes. Then she's like, I want arrows on the notes. Yeah. So the numbers for her so she sent so that landscape plan I sent you first when we raised this with you is what she's seen.\n\nAnd then the latest one is what we have done where she was concerned because the landscape plan on the first or the last one that she said was okay had a generic comment and generic picture about different types of construction techniques. We've removed the generics from them. So that latest one you're seeing, we've actually made new ones with the levels and everything, so she hasn't seen that. So what that in Yeah. So because she's she's like, oh, we've seen the previous one, and it's like and it just said, you know, there's a range of different techniques, and this is how you, you know, plant a tree, essentially.\n\nAnd she goes, but there's no specific comments related to, like, levels. So I add all those levels in in terms of wording. She said, no. I want an updated diagram now because the diagram is just the generic one. And it goes, well, it doesn't show a flat surface and blah blah blah.\n\nSo that's when we've deleted all the construction techniques, only included what's needed for the site, and included those ones. So she hasn't seen that. So what she's saying to me is that she wants a memo from you to say that that latest landscape plan is all good Real estate. Follows what's in the flood report. And I'm hoping that I don't know what else you could do from that.\n\nLike, I don't know where else they could go. Yeah. Yeah. Yeah. That'd be great.\n\nI mean, someone could I mean, look. The amount of landscape plans that would be on properties that people go out and do their own. I'm gonna go do some gardening and make a garden bed. Yes. A 100 percent agree that there is now arguably, if there's a permit, you know, they should be in accordance with those or generally in accordance.\n\nSo, you know, there are definitely times where someone's removed, like, a tree from their front yard, and then council's gone back and said, no. You've gotta have a canopy tree. Not often, but it does happen. So, technically, under the planning scheme, they should be generally in accordance. So it should be similar to what's proposed.\n\nThings like canopy trees and stuff, yes. So, technically, if if Melbourne Water flagged it as a concern that someone had completely changed all the landscaping in levels, they could go back and change it and say you're in breach of your permit. So there there is still items on there. And, yes, technically, they would need to be in accordance with their landscape plan. No.\n\nBut in saying this, I I mean, I've done levels with much more complicated flooding matters, roads, and everything on huge, you know, massive subdivision and developments, and we have not had to go to this degree as we have. And I don't understand why she is not able to just progress this. Yeah. Okay. Yeah.\n\nYeah. I don't yeah. I'm not I don't know what's going on. I worked with her see, I've worked with her in the past, and she's been okay, but they've probably been a little bit more on the easier side. When it's been more complicated, she's been generally supported by someone else in a meeting or something.\n\nThis seems to be one where she's dealing with it. I mean, she's saying she's talking to her manager. My view is that we get this memo done. We get the landscape plan done, and then we just be very clear. I've already I mean, I have already said this, but this is everything you need.\n\nThis is this is beyond enough to confirm what needs to happen on-site. You still have the final okay before occupancy on levels and everything. There is no way to circumnavigate that without having that removed, and the only way to remove that is for you to agree to that, which you're not going to. And this should be fine. If she still comes back and says no, I would demand a meeting with her and her manager to say if there's something going on here.\n\nOkay. Yeah. Yeah. I I don't know what's going on, but it seems to be beyond ridiculous. Yeah.\n\nI mean, she I don't I don't think she really understands, and I've tried to explain this so many times because, like, we're talking about the landscape plan. I reckon for about forty five minutes while I try to explain, When you plant a tree, you dig down into the ground, you plant the tree, and then you level it back off. Because she's like, but if you plant a tree, that tree is automatically higher than the finished surface level. And I'm like, well, no. Because you put it in the ground.\n\nAnd then if there's soil and she's talking about bringing in fill, well, that's gonna change the level. I'm like, the fill is under the tree, so it's under the finished level. And she couldn't understand that. I think in her head, she thought, well, putting a tree on the top of the ground and then just put packing, like, a little mound of soil around it. Like, it just didn't make sense.\n\nYeah. Yeah. What would be the assumption, Collagen? Yeah. There's a a very strong yeah.\n\nThere's it's there's a massive issue, and I don't understand what it is. And they don't seem to be able to really voice what it is they need either. It's constantly we give them something, and it's all okay. And then two months later, Louise has changed her mind on what she wants. And I just don't like, it it just I don't really get where that's coming from.\n\nLike, is that just her changing her mind? That someone else? Like, it feels like we're just girl. Going around in circles constantly. And she keeps asking for things and going, actually, no.\n\nTwo months later, actually, I don't want this. Let's try something different. And I'm like Yeah. I can I can send you the condition I'll send you the the Melbourne water condition that I'm referring to? Yeah.\n\nYeah. Absolutely. I'll send you the permit. You can have a look at all the Melbourne water conditions, and there's one in there that, like, I can in terms of, like, the wording, it says that, you know, prior to I'm just gonna have a quick I'll tell you what it is. Prior to the issue of an occupancy permit, the certified survey plan detailed with finished surface levels as constructed of the entire property as per the mitigation measures contained in flood impact assessment dated June 2025 prepared by SWM Consulting reduced to the Australian height data must be submitted to Melbourne Water to demonstrate that the surface levels have been constructed in accordance with the flood impact assessment report.\n\nYou could not get occupancy without having to do an entire proper full finished surface level, not just an architectural saying it, like, you need a a certified survey plan as constructed of all finished levels, and they will then do it. And I said, do you have that? She goes, yeah. But what if they're wrong? I'm like, then you tell them to go fix it.\n\nLike, you give them as much information. There is no reason like, it's almost like they want someone out there monitoring step, like, every single day. And I'm like, but that's under construction. The levels alter and change as they're constructing as they're planting and doing things. And then they finish it, and then they will check to and I'll do a survey.\n\nThey'll probably check and say, hey. These aren't correct. We need to go redo things. And if they have to redo it, they have to redo it. Like, that's just the process.\n\nSo I'll send you I'll I'll send you that thing to say we've spoken in it, and then I'll send you the permit so you can get a copy of that. Yeah. Yeah. Yeah. It's it's bonkers.\n\nI don't know how else to explain it. It's act I've never like, I I know they're slow and they're difficult for times, but this is actually gone to another level that I just can't even comprehend. Yeah. Alright. Yeah.\n\nI know. I've I've tried to do it a lot as well, and I say, look. I wish I could explain. As I said, this is beyond what we've ever had to deal with on any level of project. I don't understand.\n\nAnd then he gets annoyed. You know, they shouldn't be able to do this. And I'm like, you know what? They they shouldn't, but they are. And so there's the and, unfortunately, it's their conditions when they sign off.\n\nThere's nothing council can do. There's nothing we can do. We just have to keep pushing and trying to sort of work through this. I said, you're more than welcome to happy to have a chat. We can have meetings.\n\nWe can confirm that, yes, her manager's involved in all these other things, but it's just beyond ridiculous. Okay. I will send you I'll send you the permit, and I tell you which number the permit is so you can have a look at that. And, yeah, look, if you can get that in the next few days, that'd be great. Just for your reference, and I'll put it in the email, which I'm sure Anthony and Marina won't love, but I'm going on leave for three weeks after this week.\n\nSo Mick will be able to manage things, and, hopefully, it's just to hear the information. It's all done. Like, give us the permit. Cool. Alright.\n\nThanks. See you. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Alex.","start":3.6799998,"end":4.24,"sentiment":"neutral","sentiment_score":0.11469954252243042},{"text":"Jacob from Airbus.","start":4.24,"end":5.04,"sentiment":"neutral","sentiment_score":0.1694128761688868},{"text":"How are you?","start":5.04,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.18693124254544577},{"text":"Yeah.","start":7.52,"end":7.7599998,"sentiment":"neutral","sentiment_score":0.2813739776611328},{"text":"Good.","start":7.7599998,"end":8.0,"sentiment":"positive","sentiment_score":0.5419238805770874}],"sentiment":"neutral","sentiment_score":0.2121729299426079,"num_words":10,"start":3.6799998,"end":8.0},{"sentences":[{"text":"Thank you.","start":8.0,"end":8.74,"sentiment":"positive","sentiment_score":0.6145049333572388},{"text":"I was returning your call from earlier.","start":9.679999,"end":11.3,"sentiment":"neutral","sentiment_score":0.1747090837785176},{"text":"Yeah.","start":45.914997,"end":46.235,"sentiment":"neutral","sentiment_score":0.0770971029996872},{"text":"I completely agree.","start":46.235,"end":47.535,"sentiment":"neutral","sentiment_score":0.20633372912804285},{"text":"I got the I have those almost daily, so I can relate to that.","start":59.37,"end":64.425,"sentiment":"neutral","sentiment_score":0.02836130852145808}],"sentiment":"neutral","sentiment_score":0.13130111343882703,"num_words":27,"start":8.0,"end":64.425},{"sentences":[{"text":"I I have.","start":70.90501,"end":71.865005,"sentiment":"neutral","sentiment_score":-0.11058047413825989},{"text":"Oh, no.","start":71.865005,"end":72.265,"sentiment":"neutral","sentiment_score":-0.09313804656267166},{"text":"I have.","start":72.265,"end":72.745,"sentiment":"neutral","sentiment_score":-0.08648304641246796},{"text":"I've said go.","start":72.745,"end":73.945,"sentiment":"neutral","sentiment_score":-0.08721517026424408},{"text":"She's like, there were there were I mean, he's been he's called a few times.","start":73.945,"end":79.17,"sentiment":"neutral","sentiment_score":-0.14724039683739346}],"sentiment":"neutral","sentiment_score":-0.1264494028687477,"num_words":25,"start":70.90501,"end":79.17},{"sentences":[{"text":"I don't think he's got through.","start":79.17,"end":80.63,"sentiment":"neutral","sentiment_score":-0.27179592102766037},{"text":"This is before the latest comments from her on this landscape, but I said you're more than welcome to have a chat if that's what you wanna do.","start":80.85,"end":87.19,"sentiment":"neutral","sentiment_score":0.08391641745609897},{"text":"It's it is it is at the point where she keeps saying, we're just being pedantic for pedantic sake.","start":87.65,"end":91.91057,"sentiment":"negative","sentiment_score":-0.4189309509176957},{"text":"We don't really know what we're doing.","start":91.91057,"end":93.46355,"sentiment":"negative","sentiment_score":-0.42916008830070496},{"text":"We just sort of you know, it may take a few versions, and I'm like, but you looked at the landscape and was happy with the comment last time.","start":93.46355,"end":100.119194,"sentiment":"neutral","sentiment_score":-0.0675518356006721}],"sentiment":"neutral","sentiment_score":-0.1371227837680431,"num_words":89,"start":79.17,"end":100.119194},{"sentences":[{"text":"And now you've come back and said, well, now I want all these other changes despite me saying it was fine previously a couple of months ago, and, like, we just keep going around in circles at this point.","start":100.119194,"end":108.7,"sentiment":"neutral","sentiment_score":-0.010427843492764693},{"text":"And they and and I I also she's like, well, what if they get occupancy?","start":109.08,"end":116.12,"sentiment":"neutral","sentiment_score":0.02704514339566231},{"text":"And I said, well, they can't get occupancy without you giving them the okay.","start":116.12,"end":119.32,"sentiment":"neutral","sentiment_score":-0.004261394962668419},{"text":"There's a condition on the permit that says post all the works, you get a survey with all the finished levels, and you can compare those.","start":119.32,"end":126.975,"sentiment":"neutral","sentiment_score":0.01277435993632445},{"text":"So I think I said, you have the final check.","start":126.975,"end":130.435,"sentiment":"neutral","sentiment_score":-0.012998193502426147}],"sentiment":"neutral","sentiment_score":0.0013604148899993072,"num_words":104,"start":100.119194,"end":130.435},{"sentences":[{"text":"You and she goes, but there may be loopholes.","start":130.735,"end":133.295,"sentiment":"neutral","sentiment_score":-0.1805211322175132},{"text":"I was like, there's no loophole because even if naturally there was a loophole with the building process or something, there's a permit condition that says they can't do it.","start":133.295,"end":142.51001,"sentiment":"neutral","sentiment_score":-0.13691155165433883},{"text":"So that reduces any loophole unless you give them the okay.","start":142.51001,"end":146.59001,"sentiment":"neutral","sentiment_score":-0.174612894654274},{"text":"And she's still like, oh, we just wanna make sure.","start":146.59001,"end":149.01001,"sentiment":"neutral","sentiment_score":0.033678191667422655},{"text":"And I sent her maybe not this Friday, the Friday before.","start":149.475,"end":153.235,"sentiment":"neutral","sentiment_score":-0.02774615619670261}],"sentiment":"neutral","sentiment_score":-0.10734090679259577,"num_words":71,"start":130.735,"end":153.235},{"sentences":[{"text":"She was going on about notes on the landscape plan.","start":153.235,"end":155.315,"sentiment":"neutral","sentiment_score":0.044426797330379485},{"text":"I rewrote all those notes.","start":155.315,"end":157.015,"sentiment":"neutral","sentiment_score":0.07565527856349945},{"text":"Then she's like, I want arrows on the notes.","start":157.075,"end":159.095,"sentiment":"neutral","sentiment_score":0.15453371902306876},{"text":"Yeah.","start":168.93,"end":169.43,"sentiment":"neutral","sentiment_score":-0.05200845003128052},{"text":"So the numbers for her so she sent so that landscape plan I sent you first when we raised this with you is what she's seen.","start":174.775,"end":182.455,"sentiment":"neutral","sentiment_score":0.027037511078210976}],"sentiment":"neutral","sentiment_score":0.05616303284962972,"num_words":51,"start":153.235,"end":182.455},{"sentences":[{"text":"And then the latest one is what we have done where she was concerned because the landscape plan on the first or the last one that she said was okay had a generic comment and generic picture about different types of construction techniques.","start":182.455,"end":195.49,"sentiment":"neutral","sentiment_score":-0.0018009949952017428},{"text":"We've removed the generics from them.","start":196.19,"end":198.11,"sentiment":"neutral","sentiment_score":-0.036545198022698365},{"text":"So that latest one you're seeing, we've actually made new ones with the levels and everything, so she hasn't seen that.","start":198.11,"end":203.89,"sentiment":"neutral","sentiment_score":-0.00041664906200908477},{"text":"So what that in Yeah.","start":204.335,"end":208.35501,"sentiment":"neutral","sentiment_score":0.11166044697165489},{"text":"So because she's she's like, oh, we've seen the previous one, and it's like and it just said, you know, there's a range of different techniques, and this is how you, you know, plant a tree, essentially.","start":208.655,"end":219.55,"sentiment":"neutral","sentiment_score":0.10266405797085247}],"sentiment":"neutral","sentiment_score":0.03617329264774786,"num_words":112,"start":182.455,"end":219.55},{"sentences":[{"text":"And she goes, but there's no specific comments related to, like, levels.","start":219.55,"end":223.55,"sentiment":"neutral","sentiment_score":-0.02320947761957844},{"text":"So I add all those levels in in terms of wording.","start":223.55,"end":226.21,"sentiment":"neutral","sentiment_score":0.02763108993795785},{"text":"She said, no.","start":226.51001,"end":227.15001,"sentiment":"neutral","sentiment_score":-0.04438242533554634},{"text":"I want an updated diagram now because the diagram is just the generic one.","start":227.15001,"end":230.99,"sentiment":"neutral","sentiment_score":-0.07247824647596904},{"text":"And it goes, well, it doesn't show a flat surface and blah blah blah.","start":230.99,"end":233.845,"sentiment":"neutral","sentiment_score":-0.08077911527029105}],"sentiment":"neutral","sentiment_score":-0.04172818671429047,"num_words":54,"start":219.55,"end":233.845},{"sentences":[{"text":"So that's when we've deleted all the construction techniques, only included what's needed for the site, and included those ones.","start":233.845,"end":239.845,"sentiment":"neutral","sentiment_score":-0.04217729223892093},{"text":"So she hasn't seen that.","start":239.845,"end":241.305,"sentiment":"neutral","sentiment_score":-0.14962612092494965},{"text":"So what she's saying to me is that she wants a memo from you to say that that latest landscape plan is all good Real estate.","start":241.525,"end":249.07999,"sentiment":"neutral","sentiment_score":0.18621492930329764},{"text":"Follows what's in the flood report.","start":249.23999,"end":251.18,"sentiment":"neutral","sentiment_score":-0.007904045904676119},{"text":"And I'm hoping that I don't know what else you could do from that.","start":251.56,"end":254.43999,"sentiment":"neutral","sentiment_score":-0.19033114718539373}],"sentiment":"neutral","sentiment_score":0.00757537149942257,"num_words":71,"start":233.845,"end":254.43999},{"sentences":[{"text":"Like, I don't know where else they could go.","start":254.43999,"end":256.3,"sentiment":"neutral","sentiment_score":-0.13747167918417189},{"text":"Yeah.","start":261.255,"end":261.755,"sentiment":"neutral","sentiment_score":0.015376510098576546},{"text":"Yeah.","start":263.495,"end":263.995,"sentiment":"neutral","sentiment_score":-0.05309648811817169},{"text":"Yeah.","start":264.45502,"end":264.695,"sentiment":"neutral","sentiment_score":-0.2331942617893219},{"text":"That'd be great.","start":264.695,"end":265.67502,"sentiment":"negative","sentiment_score":-0.520512044429779}],"sentiment":"neutral","sentiment_score":-0.2046463657170534,"num_words":15,"start":254.43999,"end":265.67502},{"sentences":[{"text":"I mean, someone could I mean, look.","start":285.01498,"end":286.79498,"sentiment":"neutral","sentiment_score":-0.013004760390945844},{"text":"The amount of landscape plans that would be on properties that people go out and do their own.","start":286.935,"end":291.01498,"sentiment":"neutral","sentiment_score":-0.008235094344450368},{"text":"I'm gonna go do some gardening and make a garden bed.","start":291.01498,"end":293.51498,"sentiment":"neutral","sentiment_score":0.038549630479379135},{"text":"Yes.","start":294.215,"end":294.695,"sentiment":"neutral","sentiment_score":0.09725210070610046},{"text":"A 100 percent agree that there is now arguably, if there's a permit, you know, they should be in accordance with those or generally in accordance.","start":294.695,"end":302.88,"sentiment":"neutral","sentiment_score":0.08174854373702636}],"sentiment":"neutral","sentiment_score":0.038214208765162364,"num_words":63,"start":285.01498,"end":302.88},{"sentences":[{"text":"So, you know, there are definitely times where someone's removed, like, a tree from their front yard, and then council's gone back and said, no.","start":303.58002,"end":309.5,"sentiment":"neutral","sentiment_score":-0.07746059209108352},{"text":"You've gotta have a canopy tree.","start":309.5,"end":311.02,"sentiment":"neutral","sentiment_score":-0.06621403122941653},{"text":"Not often, but it does happen.","start":311.02,"end":312.91498,"sentiment":"neutral","sentiment_score":0.04210883937776089},{"text":"So, technically, under the planning scheme, they should be generally in accordance.","start":312.91498,"end":316.35498,"sentiment":"neutral","sentiment_score":0.16123750122884908},{"text":"So it should be similar to what's proposed.","start":316.35498,"end":318.375,"sentiment":"neutral","sentiment_score":0.17298262612894177}],"sentiment":"neutral","sentiment_score":0.02171166790159125,"num_words":57,"start":303.58002,"end":318.375},{"sentences":[{"text":"Things like canopy trees and stuff, yes.","start":318.91498,"end":320.75497,"sentiment":"neutral","sentiment_score":-0.14164188078471593},{"text":"So, technically, if if Melbourne Water flagged it as a concern that someone had completely changed all the landscaping in levels, they could go back and change it and say you're in breach of your permit.","start":320.75497,"end":333.26,"sentiment":"negative","sentiment_score":-0.45108599381314385},{"text":"So there there is still items on there.","start":334.52002,"end":337.98,"sentiment":"neutral","sentiment_score":-0.16934009827673435},{"text":"And, yes, technically, they would need to be in accordance with their landscape plan.","start":338.31497,"end":342.01498,"sentiment":"neutral","sentiment_score":-0.0692904337442347},{"text":"No.","start":347.75497,"end":348.25497,"sentiment":"neutral","sentiment_score":-0.21659061312675476}],"sentiment":"neutral","sentiment_score":-0.299575248704941,"num_words":66,"start":318.91498,"end":348.25497},{"sentences":[{"text":"But in saying this, I I mean, I've done levels with much more complicated flooding matters, roads, and everything on huge, you know, massive subdivision and developments, and we have not had to go to this degree as we have.","start":351.56,"end":364.235,"sentiment":"neutral","sentiment_score":-0.17923457389697434},{"text":"And I don't understand why she is not able to just progress this.","start":364.235,"end":369.695,"sentiment":"negative","sentiment_score":-0.3730096358519334},{"text":"Yeah.","start":371.755,"end":372.255,"sentiment":"neutral","sentiment_score":-0.3160250782966614},{"text":"Okay.","start":372.875,"end":373.375,"sentiment":"neutral","sentiment_score":-0.10835672169923782},{"text":"Yeah.","start":375.995,"end":376.495,"sentiment":"neutral","sentiment_score":-0.05812621861696243}],"sentiment":"neutral","sentiment_score":-0.2232324328672673,"num_words":56,"start":351.56,"end":376.495},{"sentences":[{"text":"Yeah.","start":385.11,"end":385.61,"sentiment":"neutral","sentiment_score":-0.1492740660905838},{"text":"I don't yeah.","start":386.94998,"end":388.15,"sentiment":"negative","sentiment_score":-0.3393348554770152},{"text":"I'm not I don't know what's going on.","start":388.15,"end":390.01,"sentiment":"negative","sentiment_score":-0.4005300998687744},{"text":"I worked with her see, I've worked with her in the past, and she's been okay, but they've probably been a little bit more on the easier side.","start":400.605,"end":406.845,"sentiment":"neutral","sentiment_score":-0.0833590281794646},{"text":"When it's been more complicated, she's been generally supported by someone else in a meeting or something.","start":406.845,"end":411.54,"sentiment":"neutral","sentiment_score":-0.22929203334976644}],"sentiment":"neutral","sentiment_score":-0.18602696118320813,"num_words":57,"start":385.11,"end":411.54},{"sentences":[{"text":"This seems to be one where she's dealing with it.","start":411.92,"end":414.88,"sentiment":"neutral","sentiment_score":-0.28297817409038545},{"text":"I mean, she's saying she's talking to her manager.","start":414.88,"end":416.98,"sentiment":"neutral","sentiment_score":-0.14579679899745518},{"text":"My view is that we get this memo done.","start":417.44,"end":419.68,"sentiment":"neutral","sentiment_score":-0.07237404212355614},{"text":"We get the landscape plan done, and then we just be very clear.","start":419.68,"end":422.48,"sentiment":"neutral","sentiment_score":-0.05346267412488277},{"text":"I've already I mean, I have already said this, but this is everything you need.","start":422.48,"end":425.94498,"sentiment":"neutral","sentiment_score":-0.04923254698514938}],"sentiment":"neutral","sentiment_score":-0.11119325498917274,"num_words":56,"start":411.92,"end":425.94498},{"sentences":[{"text":"This is this is beyond enough to confirm what needs to happen on-site.","start":425.94498,"end":429.245,"sentiment":"neutral","sentiment_score":-0.10734359146310733},{"text":"You still have the final okay before occupancy on levels and everything.","start":429.705,"end":433.645,"sentiment":"neutral","sentiment_score":-0.02101231242219607},{"text":"There is no way to circumnavigate that without having that removed, and the only way to remove that is for you to agree to that, which you're not going to.","start":433.78497,"end":440.69,"sentiment":"neutral","sentiment_score":-0.2376743286848068},{"text":"And this should be fine.","start":441.63,"end":442.91,"sentiment":"neutral","sentiment_score":0.28750938177108765},{"text":"If she still comes back and says no, I would demand a meeting with her and her manager to say if there's something going on here.","start":442.91,"end":449.25,"sentiment":"neutral","sentiment_score":-0.21525656159680623}],"sentiment":"neutral","sentiment_score":-0.15042986036386602,"num_words":86,"start":425.94498,"end":449.25},{"sentences":[{"text":"Okay.","start":450.03,"end":450.53,"sentiment":"neutral","sentiment_score":-0.05019214004278183},{"text":"Yeah.","start":451.15,"end":451.65,"sentiment":"neutral","sentiment_score":-0.08162280917167664},{"text":"Yeah.","start":460.045,"end":460.545,"sentiment":"neutral","sentiment_score":-0.29202234745025635},{"text":"I I don't know what's going on, but it seems to be beyond ridiculous.","start":460.765,"end":465.905,"sentiment":"neutral","sentiment_score":-0.3147006742656231},{"text":"Yeah.","start":466.68002,"end":467.18002,"sentiment":"neutral","sentiment_score":-0.1096586138010025}],"sentiment":"neutral","sentiment_score":-0.2744058527880245,"num_words":18,"start":450.03,"end":467.18002},{"sentences":[{"text":"I mean, she I don't I don't think she really understands, and I've tried to explain this so many times because, like, we're talking about the landscape plan.","start":468.2,"end":475.64,"sentiment":"neutral","sentiment_score":-0.25481195308800253},{"text":"I reckon for about forty five minutes while I try to explain, When you plant a tree, you dig down into the ground, you plant the tree, and then you level it back off.","start":475.64,"end":484.905,"sentiment":"neutral","sentiment_score":-0.05371963627198163},{"text":"Because she's like, but if you plant a tree, that tree is automatically higher than the finished surface level.","start":484.905,"end":489.865,"sentiment":"neutral","sentiment_score":-0.055236335941835454},{"text":"And I'm like, well, no.","start":489.865,"end":490.82498,"sentiment":"neutral","sentiment_score":-0.15116893500089645},{"text":"Because you put it in the ground.","start":490.82498,"end":492.44498,"sentiment":"neutral","sentiment_score":-0.1354064302785056}],"sentiment":"neutral","sentiment_score":-0.12596110096301444,"num_words":93,"start":468.2,"end":492.44498},{"sentences":[{"text":"And then if there's soil and she's talking about bringing in fill, well, that's gonna change the level.","start":493.00998,"end":497.41,"sentiment":"neutral","sentiment_score":-0.11582224215898249},{"text":"I'm like, the fill is under the tree, so it's under the finished level.","start":497.41,"end":501.65,"sentiment":"neutral","sentiment_score":-0.15160991943308286},{"text":"And she couldn't understand that.","start":501.65,"end":503.09,"sentiment":"negative","sentiment_score":-0.3602393180131912},{"text":"I think in her head, she thought, well, putting a tree on the top of the ground and then just put packing, like, a little mound of soil around it.","start":503.09,"end":509.605,"sentiment":"neutral","sentiment_score":-0.2715110500653585},{"text":"Like, it just didn't make sense.","start":509.605,"end":511.14502,"sentiment":"negative","sentiment_score":-0.42346647878487903}],"sentiment":"neutral","sentiment_score":-0.2286940574748059,"num_words":73,"start":493.00998,"end":511.14502},{"sentences":[{"text":"Yeah.","start":518.805,"end":519.305,"sentiment":"neutral","sentiment_score":-0.2377048432826996},{"text":"Yeah.","start":529.42,"end":529.92,"sentiment":"neutral","sentiment_score":-0.19318565726280212},{"text":"What would be the assumption, Collagen?","start":533.66,"end":535.52,"sentiment":"neutral","sentiment_score":-0.10527076448003451},{"text":"Yeah.","start":535.58,"end":536.08,"sentiment":"neutral","sentiment_score":-0.06824972480535507},{"text":"There's a a very strong yeah.","start":540.915,"end":544.035,"sentiment":"neutral","sentiment_score":-0.24661028136809668}],"sentiment":"neutral","sentiment_score":-0.17402843336264293,"num_words":15,"start":518.805,"end":544.035},{"sentences":[{"text":"There's it's there's a massive issue, and I don't understand what it is.","start":544.035,"end":546.995,"sentiment":"negative","sentiment_score":-0.6079822618227738},{"text":"And they don't seem to be able to really voice what it is they need either.","start":546.995,"end":551.095,"sentiment":"negative","sentiment_score":-0.5200384110212326},{"text":"It's constantly we give them something, and it's all okay.","start":551.45,"end":554.17,"sentiment":"neutral","sentiment_score":-0.2961792960762978},{"text":"And then two months later, Louise has changed her mind on what she wants.","start":554.17,"end":557.55,"sentiment":"neutral","sentiment_score":-0.2250261359981128},{"text":"And I just don't like, it it just I don't really get where that's coming from.","start":557.69,"end":562.25,"sentiment":"negative","sentiment_score":-0.5884545398876071}],"sentiment":"negative","sentiment_score":-0.46017123888368194,"num_words":69,"start":544.035,"end":562.25},{"sentences":[{"text":"Like, is that just her changing her mind?","start":562.25,"end":564.11,"sentiment":"negative","sentiment_score":-0.41891365498304367},{"text":"That someone else?","start":564.245,"end":565.045,"sentiment":"negative","sentiment_score":-0.5615346829096476},{"text":"Like, it feels like we're just girl.","start":565.045,"end":566.56494,"sentiment":"negative","sentiment_score":-0.5753299508775983},{"text":"Going around in circles constantly.","start":566.805,"end":568.665,"sentiment":"negative","sentiment_score":-0.4120257079601288},{"text":"And she keeps asking for things and going, actually, no.","start":569.125,"end":571.685,"sentiment":"negative","sentiment_score":-0.37404403686523435}],"sentiment":"negative","sentiment_score":-0.4504179349451354,"num_words":33,"start":562.25,"end":571.685},{"sentences":[{"text":"Two months later, actually, I don't want this.","start":571.685,"end":573.125,"sentiment":"negative","sentiment_score":-0.496940977871418},{"text":"Let's try something different.","start":573.125,"end":574.165,"sentiment":"neutral","sentiment_score":-0.3005538582801819},{"text":"And I'm like Yeah.","start":574.165,"end":620.85004,"sentiment":"neutral","sentiment_score":-0.26300737261772156},{"text":"I can I can send you the condition I'll send you the the Melbourne water condition that I'm referring to?","start":620.85004,"end":627.555,"sentiment":"neutral","sentiment_score":-0.11032375739887357},{"text":"Yeah.","start":627.77496,"end":627.935,"sentiment":"neutral","sentiment_score":0.057038314640522}],"sentiment":"neutral","sentiment_score":-0.22646512378107858,"num_words":37,"start":571.685,"end":627.935},{"sentences":[{"text":"Yeah.","start":627.935,"end":628.175,"sentiment":"neutral","sentiment_score":0.1661110669374466},{"text":"Absolutely.","start":628.175,"end":628.65497,"sentiment":"positive","sentiment_score":0.4339192509651184},{"text":"I'll send you the permit.","start":628.65497,"end":629.695,"sentiment":"neutral","sentiment_score":0.23968284130096434},{"text":"You can have a look at all the Melbourne water conditions, and there's one in there that, like, I can in terms of, like, the wording, it says that, you know, prior to I'm just gonna have a quick I'll tell you what it is.","start":629.695,"end":643.43,"sentiment":"neutral","sentiment_score":0.18495357814762328},{"text":"Prior to the issue of an occupancy permit, the certified survey plan detailed with finished surface levels as constructed of the entire property as per the mitigation measures contained in flood impact assessment dated June 2025 prepared by SWM Consulting reduced to the Australian height data must be submitted to Melbourne Water to demonstrate that the surface levels have been constructed in accordance with the flood impact assessment report.","start":644.05,"end":667.96,"sentiment":"neutral","sentiment_score":0.01759076989053384}],"sentiment":"neutral","sentiment_score":0.0936786666404733,"num_words":121,"start":627.935,"end":667.96},{"sentences":[{"text":"You could not get occupancy without having to do an entire proper full finished surface level, not just an architectural saying it, like, you need a a certified survey plan as constructed of all finished levels, and they will then do it.","start":668.42004,"end":682.575,"sentiment":"neutral","sentiment_score":-0.0346655547618866},{"text":"And I said, do you have that?","start":682.575,"end":683.695,"sentiment":"neutral","sentiment_score":-0.06292037186878068},{"text":"She goes, yeah.","start":683.695,"end":684.17505,"sentiment":"neutral","sentiment_score":-0.09197188168764114},{"text":"But what if they're wrong?","start":684.17505,"end":685.055,"sentiment":"neutral","sentiment_score":-0.21326356530189514},{"text":"I'm like, then you tell them to go fix it.","start":685.055,"end":687.075,"sentiment":"neutral","sentiment_score":-0.18671481758356095}],"sentiment":"neutral","sentiment_score":-0.07620563508192105,"num_words":67,"start":668.42004,"end":687.075},{"sentences":[{"text":"Like, you give them as much information.","start":687.6,"end":689.54,"sentiment":"neutral","sentiment_score":-0.03708661826593535},{"text":"There is no reason like, it's almost like they want someone out there monitoring step, like, every single day.","start":691.12,"end":696.64,"sentiment":"neutral","sentiment_score":-0.08240601341975362},{"text":"And I'm like, but that's under construction.","start":696.64,"end":698.5,"sentiment":"neutral","sentiment_score":-0.06542990782431193},{"text":"The levels alter and change as they're constructing as they're planting and doing things.","start":698.64,"end":702.705,"sentiment":"neutral","sentiment_score":-0.06624832696148328},{"text":"And then they finish it, and then they will check to and I'll do a survey.","start":702.705,"end":706.325,"sentiment":"neutral","sentiment_score":-0.0497343388851732}],"sentiment":"neutral","sentiment_score":-0.06359612598778709,"num_words":63,"start":687.6,"end":706.325},{"sentences":[{"text":"They'll probably check and say, hey.","start":706.78503,"end":708.065,"sentiment":"neutral","sentiment_score":-0.15574038277069727},{"text":"These aren't correct.","start":708.065,"end":708.78503,"sentiment":"neutral","sentiment_score":-0.26351126035054523},{"text":"We need to go redo things.","start":708.78503,"end":709.985,"sentiment":"neutral","sentiment_score":-0.2299454609553019},{"text":"And if they have to redo it, they have to redo it.","start":709.985,"end":712.22504,"sentiment":"neutral","sentiment_score":-0.13448080917199454},{"text":"Like, that's just the process.","start":712.22504,"end":713.60504,"sentiment":"neutral","sentiment_score":-0.04959744364023209}],"sentiment":"neutral","sentiment_score":-0.15520018036477268,"num_words":32,"start":706.78503,"end":713.60504},{"sentences":[{"text":"So I'll send you I'll I'll send you that thing to say we've spoken in it, and then I'll send you the permit so you can get a copy of that.","start":714.87,"end":721.03,"sentiment":"neutral","sentiment_score":0.037928404707101085},{"text":"Yeah.","start":721.03,"end":721.53,"sentiment":"neutral","sentiment_score":0.021757742390036583},{"text":"Yeah.","start":722.71,"end":723.21,"sentiment":"neutral","sentiment_score":0.029189711436629295},{"text":"Yeah.","start":730.535,"end":730.77496,"sentiment":"neutral","sentiment_score":-0.045070912688970566},{"text":"It's it's bonkers.","start":730.77496,"end":732.15497,"sentiment":"negative","sentiment_score":-0.492642343044281}],"sentiment":"neutral","sentiment_score":-0.008007295731757139,"num_words":37,"start":714.87,"end":732.15497},{"sentences":[{"text":"I don't know how else to explain it.","start":732.295,"end":733.735,"sentiment":"negative","sentiment_score":-0.475348886102438},{"text":"It's act I've never like, I I know they're slow and they're difficult for times, but this is actually gone to another level that I just can't even comprehend.","start":733.735,"end":741.035,"sentiment":"neutral","sentiment_score":-0.32638162220346517},{"text":"Yeah.","start":741.975,"end":742.475,"sentiment":"neutral","sentiment_score":-0.1126205027103424},{"text":"Alright.","start":744.87,"end":745.37,"sentiment":"neutral","sentiment_score":-0.06343051791191101},{"text":"Yeah.","start":747.03,"end":747.53,"sentiment":"neutral","sentiment_score":-0.11938747763633728}],"sentiment":"negative","sentiment_score":-0.33908241577446463,"num_words":40,"start":732.295,"end":747.53},{"sentences":[{"text":"I know.","start":749.75,"end":750.49,"sentiment":"neutral","sentiment_score":-0.2610415071249008},{"text":"I've I've tried to do it a lot as well, and I say, look.","start":754.39,"end":757.90497,"sentiment":"neutral","sentiment_score":-0.24149531285677636},{"text":"I wish I could explain.","start":757.90497,"end":758.785,"sentiment":"neutral","sentiment_score":-0.3011780083179474},{"text":"As I said, this is beyond what we've ever had to deal with on any level of project.","start":758.785,"end":762.485,"sentiment":"negative","sentiment_score":-0.4646033114857144},{"text":"I don't understand.","start":762.625,"end":763.425,"sentiment":"negative","sentiment_score":-0.5121549765268961}],"sentiment":"negative","sentiment_score":-0.36448171362280846,"num_words":42,"start":749.75,"end":763.425},{"sentences":[{"text":"And then he gets annoyed.","start":763.425,"end":764.46497,"sentiment":"negative","sentiment_score":-0.4227398157119751},{"text":"You know, they shouldn't be able to do this.","start":764.46497,"end":766.065,"sentiment":"neutral","sentiment_score":-0.3194982707500458},{"text":"And I'm like, you know what?","start":766.065,"end":767.425,"sentiment":"neutral","sentiment_score":-0.18838911255200705},{"text":"They they shouldn't, but they are.","start":767.425,"end":769.26495,"sentiment":"neutral","sentiment_score":-0.23372254023949304},{"text":"And so there's the and, unfortunately, it's their conditions when they sign off.","start":769.26495,"end":772.66003,"sentiment":"neutral","sentiment_score":-0.2640522294319593}],"sentiment":"neutral","sentiment_score":-0.28088544653012204,"num_words":39,"start":763.425,"end":772.66003},{"sentences":[{"text":"There's nothing council can do.","start":772.66003,"end":773.86005,"sentiment":"negative","sentiment_score":-0.4199754774570465},{"text":"There's nothing we can do.","start":773.86005,"end":774.74005,"sentiment":"negative","sentiment_score":-0.3624677896499634},{"text":"We just have to keep pushing and trying to sort of work through this.","start":774.74005,"end":778.34,"sentiment":"neutral","sentiment_score":-0.26747143481458935},{"text":"I said, you're more than welcome to happy to have a chat.","start":778.34,"end":780.26,"sentiment":"neutral","sentiment_score":0.1571407299488783},{"text":"We can have meetings.","start":780.26,"end":781.24005,"sentiment":"neutral","sentiment_score":0.08546495623886585}],"sentiment":"neutral","sentiment_score":-0.13573169596493245,"num_words":40,"start":772.66003,"end":781.24005},{"sentences":[{"text":"We can confirm that, yes, her manager's involved in all these other things, but it's just beyond ridiculous.","start":781.46,"end":790.11505,"sentiment":"neutral","sentiment_score":-0.18759432062506676},{"text":"Okay.","start":790.11505,"end":790.515,"sentiment":"neutral","sentiment_score":0.03171597421169281},{"text":"I will send you I'll send you the permit, and I tell you which number the permit is so you can have a look at that.","start":790.515,"end":797.575,"sentiment":"neutral","sentiment_score":0.083278699276539},{"text":"And, yeah, look, if you can get that in the next few days, that'd be great.","start":798.29004,"end":801.09,"sentiment":"neutral","sentiment_score":0.2938790456391871},{"text":"Just for your reference, and I'll put it in the email, which I'm sure Anthony and Marina won't love, but I'm going on leave for three weeks after this week.","start":801.09,"end":808.07,"sentiment":"neutral","sentiment_score":-0.004358831172188123}],"sentiment":"neutral","sentiment_score":0.03726993603529511,"num_words":91,"start":781.46,"end":808.07},{"sentences":[{"text":"So Mick will be able to manage things, and, hopefully, it's just to hear the information.","start":808.21,"end":812.39,"sentiment":"neutral","sentiment_score":0.0613072335254401},{"text":"It's all done.","start":812.45,"end":813.35004,"sentiment":"neutral","sentiment_score":0.17698848247528076},{"text":"Like, give us the permit.","start":813.48505,"end":816.7317,"sentiment":"neutral","sentiment_score":0.06923663169145584},{"text":"Cool.","start":817.405,"end":817.885,"sentiment":"positive","sentiment_score":0.5212110280990601},{"text":"Alright.","start":817.885,"end":818.385,"sentiment":"positive","sentiment_score":0.45019087195396423}],"sentiment":"neutral","sentiment_score":0.1088256247055072,"num_words":26,"start":808.21,"end":818.385},{"sentences":[{"text":"Thanks.","start":820.84503,"end":821.34503,"sentiment":"positive","sentiment_score":0.7179981470108032},{"text":"See you.","start":822.28503,"end":822.945,"sentiment":"positive","sentiment_score":0.5951472222805023},{"text":"Bye.","start":823.72504,"end":824.22504,"sentiment":"neutral","sentiment_score":0.2427595853805542},{"text":"Bye.","start":825.885,"end":826.385,"sentiment":"neutral","sentiment_score":-0.13029642403125763}],"sentiment":"positive","sentiment_score":0.4041511505842209,"num_words":5,"start":820.84503,"end":826.385}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello. Alex speaking. Is there anything else I can help you?\n\nChannel 1: Hi, Alex. Jacob from Airbus. How are you?\n\nChannel 0: Good. Thank you. How are you doing? Yes.\n\nChannel 1: Yeah. Good. Thank you. I was returning your call from earlier.\n\nChannel 0: Yes. You were. Yes. Yeah. So I I was just saying I I was calling because I got off the phone with Louise about seventy four.\n\nI I I looked through both of the plans, and they meet up. I I don't know what she's talking about. I I I think and just the way that she was talking was like, oh, yeah. It it might take a couple of iterations to make sure that the wording's right. And I honestly, I they've just lost she lost the plot,\n\nChannel 1: Yeah. I completely agree.\n\nChannel 0: and I and what's his name? Anthony called me. He was pretty upset. And, you know, I I mean, didn't necessarily accuse me, but it wasn't a great conversation, I must admit.\n\nChannel 1: I got\n\nChannel 0: And\n\nChannel 1: the I have those almost daily, so I can relate to that.\n\nChannel 0: yeah. And it's just, like, I kinda wanna tell him to call up and speak to Louise because I I've been holding\n\nChannel 1: I I\n\nChannel 0: him\n\nChannel 1: have.\n\nChannel 0: back.\n\nChannel 1: Oh, no. I have. I've\n\nChannel 0: Oh,\n\nChannel 1: said go. She's like, there were there were I mean, he's been he's called a few\n\nChannel 0: okay.\n\nChannel 1: times. I don't think he's got through. This is before the latest comments from her on this landscape, but I said you're more than welcome to have a chat if that's what you wanna do.\n\nChannel 0: Yeah.\n\nChannel 1: It's it is it is at the point where she keeps saying, we're just being pedantic for pedantic sake. We don't really know what we're doing. We just sort of you know, it may take a few versions, and I'm like, but you looked at the landscape and was happy with the comment last time. And now you've come back and said, well, now I want all these other changes despite me saying it was fine previously a couple of months ago, and, like, we just keep going around in circles at this point.\n\nChannel 0: Yeah. That\n\nChannel 1: And\n\nChannel 0: then\n\nChannel 1: they\n\nChannel 0: that's what I was like. What what do you want from me? Like, what do you want me to say?\n\nChannel 1: and and I\n\nChannel 0: And then\n\nChannel 1: I\n\nChannel 0: just\n\nChannel 1: also she's\n\nChannel 0: yeah.\n\nChannel 1: like, well, what if they get occupancy? And I said, well, they can't get occupancy without you giving them the okay. There's a condition on the permit that says post all the works, you get a survey with all the finished levels, and you can\n\nChannel 0: That's\n\nChannel 1: compare\n\nChannel 0: exactly\n\nChannel 1: those. So\n\nChannel 0: what\n\nChannel 1: I think\n\nChannel 0: I said to oh\n\nChannel 1: I said,\n\nChannel 0: my god.\n\nChannel 1: you have\n\nChannel 0: Okay.\n\nChannel 1: the final check. You\n\nChannel 0: Oh my\n\nChannel 1: and\n\nChannel 0: god.\n\nChannel 1: she goes, but there may be loopholes. I was like, there's no loophole because even if naturally there was a loophole with the\n\nChannel 0: Yes.\n\nChannel 1: building process or something, there's a permit condition that says they can't do it. So that reduces any loophole unless\n\nChannel 0: Oh my\n\nChannel 1: you\n\nChannel 0: god.\n\nChannel 1: give them the okay. And she's still like, oh, we just wanna make sure. And I sent her maybe not this Friday, the Friday before. She was going on about notes on the landscape plan. I rewrote all those notes.\n\nThen she's like, I\n\nChannel 0: Yeah.\n\nChannel 1: want\n\nChannel 0: I was\n\nChannel 1: arrows\n\nChannel 0: saying\n\nChannel 1: on\n\nChannel 0: those\n\nChannel 1: the notes.\n\nChannel 0: notes are great. Yeah. Those those all make sense. No. Like, she also was saying to me, like, that the numbers don't match up.\n\nAnd I had to look at the numbers, and they were exactly what we had. Like, the the final\n\nChannel 1: Yeah.\n\nChannel 0: number is the level of the flood impact. I just don't I I just can't believe\n\nChannel 1: So the numbers for her so she sent so that landscape plan I sent you first when we raised this with you is what she's seen. And then the latest one is what we have done where she was concerned because the landscape plan on the first or the last one that she said was okay had a generic comment and generic picture about different types of construction techniques.\n\nChannel 0: Okay.\n\nChannel 1: We've removed the generics from them. So that latest one you're seeing, we've actually made new ones with the levels and everything, so she hasn't\n\nChannel 0: Okay.\n\nChannel 1: seen that.\n\nChannel 0: Okay.\n\nChannel 1: So what\n\nChannel 0: Because\n\nChannel 1: that\n\nChannel 0: that's great.\n\nChannel 1: in\n\nChannel 0: Oh, okay. That's what I was I was losing. So I was like, they\n\nChannel 1: Yeah.\n\nChannel 0: they this is\n\nChannel 1: So\n\nChannel 0: a great plan.\n\nChannel 1: because she's she's like, oh, we've seen the previous one, and it's like and it just said, you know, there's a range of different techniques, and this is how you, you know, plant a tree, essentially. And she goes, but there's no specific comments related to, like, levels. So I add all those levels in in terms of wording. She said,\n\nChannel 0: Yeah.\n\nChannel 1: no. I want an updated diagram now because the diagram is just the generic one. And it goes, well, it doesn't show a flat surface and blah blah blah. So that's when we've deleted all the construction techniques, only included what's needed for the site, and included those ones. So she hasn't seen that.\n\nSo what\n\nChannel 0: Okay.\n\nChannel 1: she's saying to me is that she wants a memo from you to say that that latest landscape plan is all good Real estate. Follows\n\nChannel 0: Okay.\n\nChannel 1: what's in the flood report. And\n\nChannel 0: Yep.\n\nChannel 1: I'm hoping that I don't know what else you could do from that. Like, I don't\n\nChannel 0: That's\n\nChannel 1: know where\n\nChannel 0: what\n\nChannel 1: else they\n\nChannel 0: yeah.\n\nChannel 1: could\n\nChannel 0: Okay.\n\nChannel 1: go.\n\nChannel 0: Okay. Good. That's that's what I was, okay, that's what I was hoping.\n\nChannel 1: Yeah.\n\nChannel 0: I look I'm gonna try and get it out in the next\n\nChannel 1: Yeah.\n\nChannel 0: day or two\n\nChannel 1: Yeah.\n\nChannel 0: just\n\nChannel 1: That'd\n\nChannel 0: because\n\nChannel 1: be\n\nChannel 0: I don't\n\nChannel 1: great.\n\nChannel 0: wanna have to deal with this anymore. I guess the can I well, one thing from a planning perspective, anyone can do they they don't they won't ever need to do a permit if they were to do a landscape plan afterward? Like, they they wouldn't need to submit it to Melbourne. Like, I the the thing that\n\nChannel 1: I\n\nChannel 0: I'm\n\nChannel 1: mean,\n\nChannel 0: trying\n\nChannel 1: someone\n\nChannel 0: to drive\n\nChannel 1: could I\n\nChannel 0: at\n\nChannel 1: mean,\n\nChannel 0: is\n\nChannel 1: look. The amount of landscape plans that would be on properties that people go out and do their own. I'm gonna go do some gardening and make\n\nChannel 0: That's\n\nChannel 1: a garden\n\nChannel 0: right.\n\nChannel 1: bed. Yes. A 100\n\nChannel 0: Okay.\n\nChannel 1: percent agree that\n\nChannel 0: Okay.\n\nChannel 1: there is now arguably, if there's a permit, you know, they should be in accordance with those or generally in accordance. So, you know, there are definitely times where someone's removed, like, a tree from their front yard, and then council's gone back and said, no. You've gotta have a canopy tree. Not often,\n\nChannel 0: Okay.\n\nChannel 1: but it\n\nChannel 0: Yes.\n\nChannel 1: does happen. So, technically,\n\nChannel 0: Yes.\n\nChannel 1: under the planning scheme, they should be generally in accordance. So it should be similar to what's proposed.\n\nChannel 0: Okay. Okay.\n\nChannel 1: Things like canopy trees and stuff, yes. So, technically, if if Melbourne Water flagged it as a concern that someone had completely changed all the landscaping in levels, they could go back and change it and say you're in breach of your permit.\n\nChannel 0: Okay.\n\nChannel 1: So\n\nChannel 0: Alright.\n\nChannel 1: there there is still items on there. And,\n\nChannel 0: Okay.\n\nChannel 1: yes, technically, they would need to be in accordance with their landscape plan.\n\nChannel 0: I I didn't realize that because I thought that they were going like, that they were basically going past that jurisdiction. Like, I I\n\nChannel 1: No.\n\nChannel 0: and and okay. Alright. I guess I mean, because of the\n\nChannel 1: But in\n\nChannel 0: for\n\nChannel 1: saying\n\nChannel 0: for the\n\nChannel 1: this,\n\nChannel 0: for\n\nChannel 1: I\n\nChannel 0: for\n\nChannel 1: I mean, I've done levels with much more complicated flooding matters, roads, and everything on huge, you know, massive subdivision and developments, and we have not had to go to this degree\n\nChannel 0: Yeah. Same.\n\nChannel 1: as we have. And I don't understand\n\nChannel 0: Same.\n\nChannel 1: why she is not able to just\n\nChannel 0: No. It makes\n\nChannel 1: progress\n\nChannel 0: no sense.\n\nChannel 1: this.\n\nChannel 0: It it makes absolutely no sense. And\n\nChannel 1: Yeah.\n\nChannel 0: I've I've never\n\nChannel 1: Okay.\n\nChannel 0: had to do like, I and I've done substantial substantial\n\nChannel 1: Yeah.\n\nChannel 0: cut in certain areas where it's, like, cutting almost half a not to a meat not to almost a meter and a half, and I didn't have to provide any of that this stuff. I\n\nChannel 1: Yeah.\n\nChannel 0: I just can't believe I don't know\n\nChannel 1: I\n\nChannel 0: what\n\nChannel 1: don't\n\nChannel 0: I\n\nChannel 1: yeah.\n\nChannel 0: don't know what\n\nChannel 1: I'm not\n\nChannel 0: the\n\nChannel 1: I don't know\n\nChannel 0: what\n\nChannel 1: what's\n\nChannel 0: this\n\nChannel 1: going\n\nChannel 0: what happened\n\nChannel 1: on.\n\nChannel 0: with this project, but I I just yeah. Like, I've had to deal with her a couple times and really I've I she's I can't stand dealing with her. I I she does she does\n\nChannel 1: I\n\nChannel 0: this\n\nChannel 1: worked\n\nChannel 0: a fair\n\nChannel 1: with\n\nChannel 0: bit.\n\nChannel 1: her see, I've worked with her in the past, and she's been okay, but they've probably been a little bit more on the easier side. When it's been more complicated, she's been generally supported by someone else in a meeting or something. This seems to be one where she's dealing with it. I mean, she's saying she's talking to her manager. My view is that we get this memo done.\n\nWe get the landscape plan done, and then we just be very clear. I've already I mean, I have already said this, but this is everything you need. This is this is beyond enough to confirm what needs to happen on-site. You still have the final okay before occupancy on levels and everything. There is no way to circumnavigate that without having that removed, and the only way to remove\n\nChannel 0: Yep.\n\nChannel 1: that is for you to agree to that, which you're not going\n\nChannel 0: Yep.\n\nChannel 1: to.\n\nChannel 0: Okay. Great.\n\nChannel 1: And this should be fine. If\n\nChannel 0: Okay.\n\nChannel 1: she still\n\nChannel 0: Great.\n\nChannel 1: comes back and says no, I would demand a meeting with her and her manager to say if there's something\n\nChannel 0: I\n\nChannel 1: going on here.\n\nChannel 0: I'd go to the engineer\n\nChannel 1: Okay.\n\nChannel 0: as well. I'd say we\n\nChannel 1: Yeah.\n\nChannel 0: have to meet with the because I know all the engineers. And if the if the engineer couldn't there's no way that they could care this much about this landscape plan. It just doesn't make\n\nChannel 1: Yeah.\n\nChannel 0: sense.\n\nChannel 1: I I don't know what's\n\nChannel 0: And\n\nChannel 1: going on, but\n\nChannel 0: I\n\nChannel 1: it\n\nChannel 0: just\n\nChannel 1: seems\n\nChannel 0: thought yeah.\n\nChannel 1: to be\n\nChannel 0: It's there's something\n\nChannel 1: beyond\n\nChannel 0: not\n\nChannel 1: ridiculous.\n\nChannel 0: working. Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah. I I just there's some\n\nChannel 1: I\n\nChannel 0: there's\n\nChannel 1: mean,\n\nChannel 0: some\n\nChannel 1: she\n\nChannel 0: communication\n\nChannel 1: I don't\n\nChannel 0: not happening.\n\nChannel 1: I don't think she really understands, and I've tried to explain this so many times because, like, we're talking about the landscape plan. I reckon for about forty five minutes while I try to explain, When you plant a tree, you dig down into the ground, you plant the tree, and then you level it back off. Because\n\nChannel 0: Yeah.\n\nChannel 1: she's like, but if you plant a tree, that tree is automatically higher than\n\nChannel 0: Yeah.\n\nChannel 1: the finished surface level. And I'm like, well, no. Because you put it in the ground. And then if there's soil and she's\n\nChannel 0: Yeah.\n\nChannel 1: talking about bringing in fill, well, that's gonna change the level. I'm like, the fill is under the tree, so it's under the finished level. And she couldn't understand that. I think in her head, she thought, well, putting a tree on the top of the ground and then just put packing, like, a little mound of soil around it. Like, it just didn't make sense.\n\nChannel 0: Well, I mean, even just, like, rising up soil to a tree, if you're raising up 10 centimeters, that's gonna make jack shit difference. It it's\n\nChannel 1: Yeah.\n\nChannel 0: it's if you're like, you're going through some energy for the flood model that is an estimate. Like, it's just not what you know what I mean? Like, that's not what flood modeling is meant to be. We estimate the best we can. We\n\nChannel 1: Yeah.\n\nChannel 0: don't go into the minute detail because it that that's our rainfall might\n\nChannel 1: What\n\nChannel 0: be off.\n\nChannel 1: would\n\nChannel 0: Like,\n\nChannel 1: be\n\nChannel 0: it's\n\nChannel 1: the\n\nChannel 0: just\n\nChannel 1: assumption,\n\nChannel 0: it's\n\nChannel 1: Collagen? Yeah.\n\nChannel 0: it's just yeah. There's a a level of I don't know. I just I think\n\nChannel 1: There's a a very\n\nChannel 0: Melbourne\n\nChannel 1: strong\n\nChannel 0: Water's got this problem.\n\nChannel 1: yeah. There's it's there's a massive issue, and I don't understand what it is. And they don't seem to be able to really voice what it is they need either.\n\nChannel 0: No.\n\nChannel 1: It's constantly we give them something, and it's all okay. And then two months later, Louise has changed her mind on what she wants. And\n\nChannel 0: Well,\n\nChannel 1: I\n\nChannel 0: yeah.\n\nChannel 1: just don't like, it it just I don't really get where that's coming from. Like, is that just her changing her mind? That someone else? Like, it feels like we're just girl. Going around in circles constantly.\n\nAnd\n\nChannel 0: Yeah. Yep.\n\nChannel 1: she keeps asking for things and going, actually, no. Two months later, actually, I don't want this. Let's try something\n\nChannel 0: No.\n\nChannel 1: different. And\n\nChannel 0: You want\n\nChannel 1: I'm like\n\nChannel 0: sorry. Yeah. Well and that's why because I wrote the new practice notes for the guidelines for assessing this or co wrote it. Sorry. And the whole point of co writing this thing was so that things would be easier.\n\nAnd it has, like it it it's just it every like, in things that never used to be a problem, an error problem. It it's just I yes. It's it's making so much more work for us and just unnecessarily so it's it's it's infuriating. Okay. Anyway, with regardless, that's good to know.\n\nI I was going to put somewhere in the day that it's like it's it's funny because when you said that there's condition in there, I said that to her. I'll say, in in my letter, I'll say, we need to have this condition, but the actual condition's already there. So I don't\n\nChannel 1: Yeah.\n\nChannel 0: you just\n\nChannel 1: I can\n\nChannel 0: yeah. I I don't get\n\nChannel 1: I can\n\nChannel 0: I don't\n\nChannel 1: send\n\nChannel 0: understand.\n\nChannel 1: you the condition I'll send you the the Melbourne water condition that I'm referring\n\nChannel 0: Could you?\n\nChannel 1: to? Yeah.\n\nChannel 0: That\n\nChannel 1: Yeah.\n\nChannel 0: would\n\nChannel 1: Absolutely.\n\nChannel 0: be\n\nChannel 1: I'll send you the permit. You can have a look at all the Melbourne water conditions,\n\nChannel 0: great.\n\nChannel 1: and there's\n\nChannel 0: Yeah.\n\nChannel 1: one\n\nChannel 0: Fantastic.\n\nChannel 1: in there that, like, I can in terms of, like, the wording, it says that, you know, prior to I'm just gonna have a quick I'll tell you what it is. Prior to the issue of an occupancy permit, the certified survey plan detailed with finished surface levels as constructed of the entire property\n\nChannel 0: Fabulous.\n\nChannel 1: as per the mitigation measures contained in flood impact assessment dated June 2025 prepared by SWM Consulting reduced to the Australian height data must be submitted to Melbourne Water to demonstrate that the surface levels have been constructed in accordance with the flood impact\n\nChannel 0: Pretty\n\nChannel 1: assessment report. You could not get occupancy without having to do an entire proper full finished surface level, not just an architectural saying it, like, you need a a certified survey plan as constructed of all finished levels, and they will then do it. And I said, do you have that? She goes, yeah. But what if they're wrong?\n\nI'm like, then you tell them to go fix it. Like, you give\n\nChannel 0: Yeah.\n\nChannel 1: them as\n\nChannel 0: Yeah.\n\nChannel 1: much information.\n\nChannel 0: Yeah. You've got the\n\nChannel 1: There is no reason like,\n\nChannel 0: okay.\n\nChannel 1: it's almost like they want someone out there monitoring step, like, every single day. And I'm like, but that's under construction. The levels alter and change as they're constructing as they're planting and doing things.\n\nChannel 0: Yeah.\n\nChannel 1: And then they finish it, and then they will check to and I'll do a survey. They'll probably check and say, hey. These aren't correct. We need to go redo things. And if they have to redo it, they have to redo it.\n\nLike, that's just the process.\n\nChannel 0: Yeah. Okay.\n\nChannel 1: So I'll\n\nChannel 0: Yep.\n\nChannel 1: send you I'll\n\nChannel 0: Okay.\n\nChannel 1: I'll\n\nChannel 0: I\n\nChannel 1: send you that thing to say we've spoken in it, and then I'll send you the permit so you\n\nChannel 0: yeah.\n\nChannel 1: can\n\nChannel 0: Could\n\nChannel 1: get a\n\nChannel 0: you?\n\nChannel 1: copy of that. Yeah.\n\nChannel 0: Yeah. Because\n\nChannel 1: Yeah.\n\nChannel 0: look, I'm I'm in the Melbourne Water Reference Group where I I give them feedback on some of their assessments, and this is I'm gonna tell them about this one because I\n\nChannel 1: Yeah.\n\nChannel 0: I\n\nChannel 1: It's\n\nChannel 0: think this\n\nChannel 1: it's\n\nChannel 0: is\n\nChannel 1: bonkers.\n\nChannel 0: this is\n\nChannel 1: I\n\nChannel 0: unbelievable.\n\nChannel 1: don't know how else to explain it. It's act I've never like,\n\nChannel 0: Yeah.\n\nChannel 1: I I know they're slow and they're difficult for times, but this is actually gone to another level that\n\nChannel 0: No.\n\nChannel 1: I just\n\nChannel 0: This\n\nChannel 1: can't\n\nChannel 0: is\n\nChannel 1: even\n\nChannel 0: this\n\nChannel 1: comprehend.\n\nChannel 0: is another level.\n\nChannel 1: Yeah.\n\nChannel 0: It it it just I can't yeah. I got\n\nChannel 1: Alright.\n\nChannel 0: I I can't I can't even explain\n\nChannel 1: Yeah.\n\nChannel 0: it to Anthony. That's the problem. Like, he gets upset.\n\nChannel 1: I know.\n\nChannel 0: Did you think that I'm, like, on the wall over the side? So I'm like, I can't explain what's happening. I'm sorry.\n\nChannel 1: I've\n\nChannel 0: This is\n\nChannel 1: I've tried to do it a lot as well, and I say, look. I wish I could explain. As I said, this is beyond what we've ever had to deal with on any level of project. I don't understand. And then he gets annoyed.\n\nChannel 0: Yep.\n\nChannel 1: You know, they shouldn't be able to do this. And I'm like, you know what? They they shouldn't, but they are. And so there's the and, unfortunately, it's their conditions when they sign off. There's nothing council can do.\n\nThere's nothing we can do. We just have to keep pushing and trying to sort\n\nChannel 0: Yeah.\n\nChannel 1: of work through this. I said, you're more than welcome to happy to have a chat. We can have meetings. We can confirm that, yes, her manager's involved in all these other things, but it's just beyond ridiculous. Okay.\n\nI will send\n\nChannel 0: Yeah.\n\nChannel 1: you\n\nChannel 0: Okay. Good.\n\nChannel 1: I'll\n\nChannel 0: Alright.\n\nChannel 1: send you the permit, and I tell you\n\nChannel 0: Could\n\nChannel 1: which\n\nChannel 0: you\n\nChannel 1: number\n\nChannel 0: have\n\nChannel 1: the\n\nChannel 0: the\n\nChannel 1: permit is so you can have a look at that. And, yeah,\n\nChannel 0: That\n\nChannel 1: look,\n\nChannel 0: would\n\nChannel 1: if you\n\nChannel 0: be great.\n\nChannel 1: can get that in the next few days, that'd be great. Just for your reference, and I'll put it in the\n\nChannel 0: Yes.\n\nChannel 1: email, which I'm sure Anthony and Marina won't love, but I'm going on leave for three weeks after this week. So Mick will be able\n\nChannel 0: Okay.\n\nChannel 1: to manage things, and, hopefully, it's just to hear the information. It's all done. Like, give us the\n\nChannel 0: Yeah.\n\nChannel 1: permit.\n\nChannel 0: Yep. Yep.\n\nChannel 1: Cool.\n\nChannel 0: Actually,\n\nChannel 1: Alright.\n\nChannel 0: enjoy your break.\n\nChannel 1: Thanks.\n\nChannel 0: Alright.\n\nChannel 1: See you.\n\nChannel 0: Thanks. Take care of this.\n\nChannel 1: Bye.\n\nChannel 0: I'll leave you soon. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.4399999,"end":1.76,"sentiment":"neutral","sentiment_score":0.05881884694099426},{"text":"Alex speaking.","start":1.76,"end":2.32,"sentiment":"neutral","sentiment_score":0.046353086829185486},{"text":"Is there anything else I can help you?","start":2.32,"end":3.6999998,"sentiment":"neutral","sentiment_score":0.1041271910071373}],"sentiment":"neutral","sentiment_score":0.08950386805967851,"channel":0,"num_words":11,"start":1.4399999,"end":3.6999998},{"sentences":[{"text":"Hi, Alex.","start":3.6799998,"end":4.24,"sentiment":"neutral","sentiment_score":0.11469954252243042},{"text":"Jacob from Airbus.","start":4.24,"end":5.04,"sentiment":"neutral","sentiment_score":0.1694128761688868},{"text":"How are you?","start":5.04,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.18693124254544577}],"sentiment":"neutral","sentiment_score":0.16230393014848232,"channel":1,"num_words":8,"start":3.6799998,"end":5.7799997},{"sentences":[{"text":"Good.","start":5.92,"end":6.24,"sentiment":"positive","sentiment_score":0.6037151217460632},{"text":"Thank you.","start":6.24,"end":6.56,"sentiment":"positive","sentiment_score":0.6333351731300354},{"text":"How are you doing?","start":6.56,"end":7.3599997,"sentiment":"positive","sentiment_score":0.3347865119576454},{"text":"Yes.","start":7.3599997,"end":7.8599997,"sentiment":"neutral","sentiment_score":0.18809103965759277}],"sentiment":"positive","sentiment_score":0.42470281943678856,"channel":0,"num_words":8,"start":5.92,"end":7.8599997},{"sentences":[{"text":"Yeah.","start":7.52,"end":7.7599998,"sentiment":"neutral","sentiment_score":0.2813739776611328},{"text":"Good.","start":7.7599998,"end":8.0,"sentiment":"positive","sentiment_score":0.5419238805770874},{"text":"Thank you.","start":8.0,"end":8.74,"sentiment":"positive","sentiment_score":0.6145049333572388},{"text":"I was returning your call from earlier.","start":9.679999,"end":11.3,"sentiment":"neutral","sentiment_score":0.1747090837785176}],"sentiment":"neutral","sentiment_score":0.297751937400211,"channel":1,"num_words":11,"start":7.52,"end":11.3},{"sentences":[{"text":"Yes.","start":11.84,"end":12.16,"sentiment":"neutral","sentiment_score":0.10529498010873796},{"text":"You were.","start":12.16,"end":12.639999,"sentiment":"neutral","sentiment_score":0.12179267406463622},{"text":"Yes.","start":12.639999,"end":13.139999,"sentiment":"neutral","sentiment_score":0.07382944971323013},{"text":"Yeah.","start":13.974999,"end":14.214999,"sentiment":"neutral","sentiment_score":0.049538616091012955},{"text":"So I I was just saying I I was calling because I got off the phone with Louise about seventy four.","start":14.214999,"end":21.195,"sentiment":"neutral","sentiment_score":-0.0017374762821765173}],"sentiment":"neutral","sentiment_score":0.0167600535429441,"channel":0,"num_words":26,"start":11.84,"end":21.195},{"sentences":[{"text":"I I I looked through both of the plans, and they meet up.","start":24.935,"end":29.769999,"sentiment":"neutral","sentiment_score":-0.014486330203138865},{"text":"I I don't know what she's talking about.","start":29.769999,"end":31.789999,"sentiment":"neutral","sentiment_score":-0.21061597764492035},{"text":"I I I think and just the way that she was talking was like, oh, yeah.","start":33.05,"end":36.809998,"sentiment":"neutral","sentiment_score":-0.10550296795554459},{"text":"It it might take a couple of iterations to make sure that the wording's right.","start":36.809998,"end":40.25,"sentiment":"neutral","sentiment_score":-0.10649610857168833},{"text":"And I honestly, I they've just lost she lost the plot,","start":40.25,"end":45.364998,"sentiment":"neutral","sentiment_score":-0.3300414464690469}],"sentiment":"neutral","sentiment_score":-0.1395110339813289,"channel":0,"num_words":63,"start":24.935,"end":45.364998},{"sentences":[{"text":"Yeah.","start":45.914997,"end":46.235,"sentiment":"neutral","sentiment_score":0.0770971029996872},{"text":"I completely agree.","start":46.235,"end":47.535,"sentiment":"neutral","sentiment_score":0.20633372912804285}],"sentiment":"neutral","sentiment_score":0.17402457259595394,"channel":1,"num_words":4,"start":45.914997,"end":47.535},{"sentences":[{"text":"and I and what's his name?","start":47.985,"end":49.765,"sentiment":"neutral","sentiment_score":0.005340983276255429},{"text":"Anthony called me.","start":50.385,"end":51.265,"sentiment":"neutral","sentiment_score":-0.12433880815903346},{"text":"He was pretty upset.","start":51.265,"end":52.245,"sentiment":"negative","sentiment_score":-0.3703276216983795},{"text":"And, you know, I I mean, didn't necessarily accuse me, but it wasn't a great conversation, I must admit.","start":53.265,"end":59.684998,"sentiment":"neutral","sentiment_score":-0.18659561245064987}],"sentiment":"neutral","sentiment_score":-0.1677374265054823,"channel":0,"num_words":32,"start":47.985,"end":59.684998},{"sentences":[{"text":"I got","start":59.37,"end":60.25,"sentiment":"neutral","sentiment_score":-0.01479797437787056}],"sentiment":"neutral","sentiment_score":-0.01479797437787056,"channel":1,"num_words":2,"start":59.37,"end":60.25},{"sentences":[{"text":"And","start":59.88,"end":60.38,"sentiment":"neutral","sentiment_score":-0.0010456033051013949}],"sentiment":"neutral","sentiment_score":-0.0010456033051013949,"channel":0,"num_words":1,"start":59.88,"end":60.38},{"sentences":[{"text":"the I have those almost daily, so I can relate to that.","start":60.25,"end":64.425,"sentiment":"neutral","sentiment_score":0.03555452233801285}],"sentiment":"neutral","sentiment_score":0.03555452233801285,"channel":1,"num_words":12,"start":60.25,"end":64.425},{"sentences":[{"text":"yeah.","start":64.92,"end":65.4,"sentiment":"neutral","sentiment_score":0.019496658816933632},{"text":"And it's just, like, I kinda wanna tell him to call up and speak to Louise because I I've been holding","start":65.4,"end":71.16,"sentiment":"neutral","sentiment_score":-0.06010935384602774}],"sentiment":"neutral","sentiment_score":-0.056490898724984036,"channel":0,"num_words":22,"start":64.92,"end":71.16},{"sentences":[{"text":"I I","start":70.90501,"end":71.385,"sentiment":"neutral","sentiment_score":-0.11728263273835182}],"sentiment":"neutral","sentiment_score":-0.11728263273835182,"channel":1,"num_words":2,"start":70.90501,"end":71.385},{"sentences":[{"text":"him","start":71.16,"end":71.4,"sentiment":"neutral","sentiment_score":-0.09448228031396866}],"sentiment":"neutral","sentiment_score":-0.09448228031396866,"channel":0,"num_words":1,"start":71.16,"end":71.4},{"sentences":[{"text":"have.","start":71.385,"end":71.865005,"sentiment":"neutral","sentiment_score":-0.09717615693807602}],"sentiment":"neutral","sentiment_score":-0.09717615693807602,"channel":1,"num_words":1,"start":71.385,"end":71.865005},{"sentences":[{"text":"back.","start":71.4,"end":71.9,"sentiment":"neutral","sentiment_score":-0.0588112398982048}],"sentiment":"neutral","sentiment_score":-0.0588112398982048,"channel":0,"num_words":1,"start":71.4,"end":71.9},{"sentences":[{"text":"Oh, 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They express frustration with the situation and the need for a permit for a landscape plan. They also discuss the process of obtaining a plan and the importance of a certification for a project. The speakers promise to send a completed surface level report and discuss a problem with rainfall causing flooding and the need for a new water condition report. They suggest a meeting to discuss further and promise to send a permit."},"intents":{"segments":[{"text":"Is there anything else I can help you? Hi, Alex.","start_word":3,"end_word":12,"intents":[{"intent":"Requesting assistance","confidence_score":0.0024320758}]},{"text":"I was returning your call from earlier. Yes. You were.","start_word":31,"end_word":40,"intents":[{"intent":"Recalling previous conversation","confidence_score":0.00321599}]},{"text":"I I I looked through both of the plans, and they meet up. I I don't know what she's talking about. I I I think and just the way that she was talking was like, oh, yeah. It it might take a couple of iterations to make sure that the wording's right. And I honestly, I they've just lost she lost the plot, Yeah.","start_word":64,"end_word":127,"intents":[{"intent":"Discussing plans","confidence_score":0.20695421}]},{"text":"I I don't know what she's talking about. I I I think and just the way that she was talking was like, oh, yeah. It it might take a couple of iterations to make sure that the wording's right. And I honestly, I they've just lost she lost the plot, Yeah.","start_word":77,"end_word":127,"intents":[{"intent":"Requesting clarification","confidence_score":0.0034778374},{"intent":"Expressing confusion","confidence_score":0.033682283}]},{"text":"He was pretty upset. And, you know, I I mean, didn't necessarily accuse me, but it wasn't a great conversation, I must admit. I got And the I have those almost daily, so I can relate to that. yeah.","start_word":140,"end_word":178,"intents":[{"intent":"Expressing frustration","confidence_score":0.02122099}]},{"text":"It's it is it is at the point where she keeps saying, we're just being pedantic for pedantic sake. We don't really know what we're doing. We just sort of you know, it may take a few versions, and I'm like, but you looked at the landscape and was happy with the comment last time.","start_word":264,"end_word":318,"intents":[{"intent":"Expressing satisfaction","confidence_score":0.012149548},{"intent":"Criticizing","confidence_score":0.0005704692}]},{"text":"She was going on about notes on the landscape plan. I rewrote all those notes. Then she's like, Yeah. I want I was arrows saying those on the notes notes. are great.","start_word":538,"end_word":569,"intents":[{"intent":"Clarify and discuss landscape plan","confidence_score":0.00072080415}]},{"text":"That's what I was I was losing. So I was like, they Yeah.","start_word":735,"end_word":747,"intents":[{"intent":"Express frustration about the situation","confidence_score":0.0101328995}]},{"text":"I want an updated diagram now because the diagram is just the generic one.","start_word":818,"end_word":831,"intents":[{"intent":"Clarify the need for an updated diagram","confidence_score":0.0001244663}]},{"text":"she's saying to me is that she wants a memo from you to say that that latest landscape plan is all good Real estate. Follows Okay.","start_word":874,"end_word":899,"intents":[{"intent":"Seek a memo from real estate","confidence_score":3.2378375e-7}]},{"text":"I'm hoping that I don't know what else you could do from that. Like, I don't That's know where what else they yeah. could Okay. go.","start_word":907,"end_word":932,"intents":[{"intent":"Express uncertainty about the next step","confidence_score":0.00017022634}]},{"text":"I guess the can I well, one thing from a planning perspective, anyone can do they they don't they won't ever need to do a permit if they were to do a landscape plan afterward? Like, they they wouldn't need to submit it to Melbourne.","start_word":979,"end_word":1023,"intents":[{"intent":"Inform about permit requirements","confidence_score":0.0012497207}]},{"text":"comes back and says no, I would demand a meeting with her and her manager to say if there's something I going on here. I'd go to the engineer Okay. as well.","start_word":1630,"end_word":1661,"intents":[{"intent":"Request meeting with engineer","confidence_score":0.28761363}]},{"text":"And if the if the engineer couldn't there's no way that they could care this much about this landscape plan.","start_word":1678,"end_word":1697,"intents":[{"intent":"Explain landscape plan","confidence_score":0.8082207},{"intent":"Explain soil handling","confidence_score":0.020761186}]},{"text":"I I just there's some I there's mean, some she communication I don't not happening.","start_word":1730,"end_word":1744,"intents":[{"intent":"Clarify communication","confidence_score":0.11598491}]},{"text":"I reckon for about forty five minutes while I try to explain, When you plant a tree, you dig down into the ground, you plant the tree, and then you level it back off. Because Yeah.","start_word":1768,"end_word":1803,"intents":[{"intent":"Explain planting process","confidence_score":0.08391704}]},{"text":"it's if you're like, you're going through some energy for the flood model that is an estimate. Like, it's just not what you know what I mean? Like, that's not what flood modeling is meant to be. We estimate the best we can.","start_word":1936,"end_word":1978,"intents":[{"intent":"Explain flood modeling","confidence_score":0.3338745},{"intent":"Evaluate flood model's effectiveness","confidence_score":0.004078009}]},{"text":"We estimate the best we can.","start_word":1973,"end_word":1978,"intents":[{"intent":"Estimate flood model capabilities","confidence_score":4.398715e-7}]},{"text":"go into the minute detail because it that that's our rainfall might What be off.","start_word":1982,"end_word":1996,"intents":[{"intent":"Determine rainfall estimate","confidence_score":0.00030209782}]},{"text":"There's a a level of I don't know. I just I think There's a a very Melbourne strong Water's got this problem. yeah.","start_word":2010,"end_word":2032,"intents":[{"intent":"Address a problem","confidence_score":0.013467503}]},{"text":"you the condition I'll send you the the Melbourne water condition that I'm referring Could you? to?","start_word":2321,"end_word":2337,"intents":[{"intent":"Send permit","confidence_score":0.093107164}]},{"text":"you the condition I'll send you the the Melbourne water condition that I'm referring Could you? to? Yeah.","start_word":2321,"end_word":2338,"intents":[{"intent":"Send condition","confidence_score":0.65281314}]},{"text":"be I'll send you the permit.","start_word":2342,"end_word":2347,"intents":[{"intent":"Receive permit","confidence_score":0.0076878397}]},{"text":"You can have a look at all the Melbourne water conditions, great.","start_word":2348,"end_word":2359,"intents":[{"intent":"Have a look at water conditions","confidence_score":0.05967279}]},{"text":"Prior to the issue of an occupancy permit, the certified survey plan detailed with finished surface levels as constructed of the entire property Fabulous. as per the mitigation measures contained in flood impact assessment dated June 2025 prepared by SWM Consulting reduced to the Australian height data must be submitted to Melbourne Water to demonstrate that the surface levels have been constructed in accordance with the flood impact Pretty assessment report.","start_word":2396,"end_word":2466,"intents":[{"intent":"Submit survey plan","confidence_score":0.6176773},{"intent":"Demonstrate construction","confidence_score":0.1260216}]},{"text":"But what if they're wrong? I'm like, then you tell them to go fix it. Like, you give Yeah.","start_word":2519,"end_word":2537,"intents":[{"intent":"Resolve issues","confidence_score":0.03165896}]},{"text":"look, I'm I'm in the Melbourne Water Reference Group where I I give them feedback on some of their assessments, and this is I'm gonna tell them about this one because I Yeah.","start_word":2680,"end_word":2712,"intents":[{"intent":"Give feedback","confidence_score":0.046088256}]},{"text":"That's the problem. Like, he gets upset. I know. Did you think that I'm, like, on the wall over the side? So I'm like, I can't explain what's happening. I'm sorry.","start_word":2790,"end_word":2820,"intents":[{"intent":"Explain problem","confidence_score":0.056372523}]},{"text":"As I said, this is beyond what we've ever had to deal with on any level of project. I don't understand.","start_word":2842,"end_word":2862,"intents":[{"intent":"Deal with project","confidence_score":0.009550306}]},{"text":"I will send Yeah. you Okay. Good. I'll Alright. send you the permit, and I tell you Could which you number have the the permit is so you can have a look at that.","start_word":2963,"end_word":2996,"intents":[{"intent":"Send permit","confidence_score":0.45544717}]}]},"sentiments":{"segments":[{"text":"Hello. Alex speaking. Is there anything else I can help you? Hi, Alex. Jacob from Airbus. How are you?","start_word":0,"end_word":18,"sentiment":"neutral","sentiment_score":0.11911173164844512},{"text":"Good. Thank you. How are you doing?","start_word":19,"end_word":25,"sentiment":"positive","sentiment_score":0.47126051783561707},{"text":"Yes. Yeah.","start_word":26,"end_word":27,"sentiment":"neutral","sentiment_score":0.2347325086593628},{"text":"Good. Thank you.","start_word":28,"end_word":30,"sentiment":"positive","sentiment_score":0.5772609114646912},{"text":"I was returning your call from earlier. Yes. You were. Yes. Yeah. So I I was just saying I I was calling because I got off the phone with Louise about seventy four. I I I looked through both of the plans, and they meet up. I I don't know what she's talking about. I I I think and just the way that she was talking was like, oh, yeah. It it might take a couple of iterations to make sure that the wording's right. And I honestly, I they've just lost she lost the plot, Yeah. I completely agree. and I and what's his name? Anthony called me.","start_word":31,"end_word":139,"sentiment":"neutral","sentiment_score":-0.06580856442451477},{"text":"He was pretty upset.","start_word":140,"end_word":143,"sentiment":"negative","sentiment_score":-0.3695479929447174},{"text":"And, you know, I I mean, didn't necessarily accuse me, but it wasn't a great conversation, I must admit. I got And the I have those almost daily, so I can relate to that. yeah. And it's just, like, I kinda wanna tell him to call up and speak to Louise because I I've been holding I I him have. back. Oh, no. I have. I've Oh, said go. She's like, there were there were I mean, he's been he's called a few okay. times. I don't think he's got through. This is before the latest comments from her on this landscape, but I said you're more than welcome to have a chat if that's what you wanna do. Yeah.","start_word":144,"end_word":263,"sentiment":"neutral","sentiment_score":-0.06867513805627823},{"text":"It's it is it is at the point where she keeps saying, we're just being pedantic for pedantic sake. We don't really know what we're doing.","start_word":264,"end_word":289,"sentiment":"negative","sentiment_score":-0.43686801195144653},{"text":"We just sort of you know, it may take a few versions, and I'm like, but you looked at the landscape and was happy with the comment last time. And now you've come back and said, well, now I want all these other changes despite me saying it was fine previously a couple of months ago, and, like, we just keep going around in circles at this point. Yeah. That And then they that's what I was like. What what do you want from me? Like, what do you want me to say? and and And I then I just also she's yeah. like, well, what if they get occupancy? And I said, well, they can't get occupancy without you giving them the okay. There's a condition on the permit that says post all the works, you get a survey with all the finished levels, and you can That's compare exactly those. So what I think I said to oh I said, my god. you have Okay. the final check. You Oh my and god. she goes, but there may be loopholes. I was like, there's no loophole because even if naturally there was a loophole with the Yes. building process or something, there's a permit condition that says they can't do it. So that reduces any loophole unless Oh my you god. give them the okay. And she's still like, oh, we just wanna make sure. And I sent her maybe not this Friday, the Friday before. She was going on about notes on the landscape plan. I rewrote all those notes. Then she's like, Yeah. I want I was arrows saying those on the notes notes.","start_word":290,"end_word":567,"sentiment":"neutral","sentiment_score":-0.03119007246099788},{"text":"are great. Yeah.","start_word":568,"end_word":570,"sentiment":"positive","sentiment_score":0.5171834826469421},{"text":"Those those all make sense. No.","start_word":571,"end_word":576,"sentiment":"neutral","sentiment_score":0.15852774679660797},{"text":"Like, she also was saying to me, like, that the numbers don't match up.","start_word":577,"end_word":590,"sentiment":"negative","sentiment_score":-0.3749538064002991},{"text":"And I had to look at the numbers, and they were exactly what we had. Like, the the final Yeah. number is the level of the flood impact. I just don't I I just can't believe So the numbers for her so she sent so that landscape plan I sent you first when we raised this with you is what she's seen. And then the latest one is what we have done where she was concerned because the landscape plan on the first or the last one that she said was okay had a generic comment and generic picture about different types of construction techniques. Okay. We've removed the generics from them. So that latest one you're seeing, we've actually made new ones with the levels and everything, so she hasn't Okay. seen that. Okay. So what Because that that's great. in Oh, okay. That's what I was I was losing. So I was like, they Yeah.","start_word":591,"end_word":747,"sentiment":"neutral","sentiment_score":-0.056153216861947707},{"text":"they this is So a great plan.","start_word":748,"end_word":754,"sentiment":"positive","sentiment_score":0.3591036796569824},{"text":"because she's she's like, oh, we've seen the previous one, and it's like and it just said, you know, there's a range of different techniques, and this is how you, you know, plant a tree, essentially. And she goes, but there's no specific comments related to, like, levels. So I add all those levels in in terms of wording. She said, Yeah. no. I want an updated diagram now because the diagram is just the generic one. And it goes, well, it doesn't show a flat surface and blah blah blah. So that's when we've deleted all the construction techniques, only included what's needed for the site, and included those ones. So she hasn't seen that. So what Okay. she's saying to me is that she wants a memo from you to say that that latest landscape plan is all good Real estate. Follows Okay. what's in the flood report. And Yep. I'm hoping that I don't know what else you could do from that. Like, I don't That's know where what else they yeah. could Okay. go. Okay. Good. That's that's what I was, okay, that's what I was hoping. Yeah. I look I'm gonna try and get it out in the next Yeah. day or two Yeah.","start_word":755,"end_word":963,"sentiment":"neutral","sentiment_score":0.001455221907235682},{"text":"just That'd because be I don't great. wanna have to deal with this anymore.","start_word":964,"end_word":977,"sentiment":"negative","sentiment_score":-0.5312383770942688},{"text":"I guess the can I well, one thing from a planning perspective, anyone can do they they don't they won't ever need to do a permit if they were to do a landscape plan afterward? Like, they they wouldn't need to submit it to Melbourne. Like, I the the thing that I I'm mean, trying someone to drive could I at mean, is look. The amount of landscape plans that would be on properties that people go out and do their own. I'm gonna go do some gardening and make That's a garden right. bed. Yes. A 100 Okay. percent agree Okay. that there is now arguably, if there's a permit, you know, they should be in accordance with those or generally in accordance. So, you know, there are definitely times where someone's removed, like, a tree from their front yard, and then council's gone back and said, no. You've gotta have a canopy tree. Not often, Okay. but it Yes. does happen. So, technically, Yes. under the planning scheme, they should be generally in accordance. So it should be similar to what's proposed. Okay. Okay. Things like canopy trees and stuff, yes.","start_word":978,"end_word":1170,"sentiment":"neutral","sentiment_score":-0.0004959664074704051},{"text":"So, technically, if if Melbourne Water flagged it as a concern that someone had completely changed all the landscaping in levels, they could go back and change it and say you're in breach of your permit.","start_word":1171,"end_word":1206,"sentiment":"negative","sentiment_score":-0.4340897798538208},{"text":"Okay. So Alright. there there is still items on there. And, Okay. yes, technically, they would need to be in accordance with their landscape plan. I I didn't realize that because I thought that they were going like, that they were basically going past that jurisdiction. Like, I I No. and and okay. Alright. I guess I mean, because of the But in for saying for the this, for I for I mean, I've done levels with much more complicated flooding matters, roads, and everything on huge, you know, massive subdivision and developments, and we have not had to go to this degree Yeah. Same. as we have. And I don't understand Same.","start_word":1207,"end_word":1319,"sentiment":"neutral","sentiment_score":-0.17847561836242676},{"text":"why she is not able to just No. It makes progress no sense.","start_word":1320,"end_word":1332,"sentiment":"negative","sentiment_score":-0.5125348567962646},{"text":"this.","start_word":1333,"end_word":1333,"sentiment":"neutral","sentiment_score":-0.2933471202850342},{"text":"It it makes absolutely no sense. And Yeah.","start_word":1334,"end_word":1341,"sentiment":"negative","sentiment_score":-0.6729478240013123},{"text":"I've I've never Okay. had to do like, I and I've done substantial substantial Yeah. cut in certain areas where it's, like, cutting almost half a not to a meat not to almost a meter and a half, and I didn't have to provide any of that this stuff. I Yeah.","start_word":1342,"end_word":1392,"sentiment":"neutral","sentiment_score":-0.14049004018306732},{"text":"I just can't believe I don't know I what don't I yeah. don't know what I'm not the I don't know what what's this going what happened on.","start_word":1393,"end_word":1420,"sentiment":"negative","sentiment_score":-0.3772597908973694},{"text":"with this project, but I I just yeah.","start_word":1421,"end_word":1428,"sentiment":"neutral","sentiment_score":-0.19219310581684113},{"text":"Like, I've had to deal with her a couple times and really I've I she's I can't stand dealing with her.","start_word":1429,"end_word":1449,"sentiment":"negative","sentiment_score":-0.3454875349998474},{"text":"I I she does she does I this worked a fair with bit. her see, I've worked with her in the past, and she's been okay, but they've probably been a little bit more on the easier side. When it's been more complicated, she's been generally supported by someone else in a meeting or something. This seems to be one where she's dealing with it. I mean, she's saying she's talking to her manager. My view is that we get this memo done. We get the landscape plan done, and then we just be very clear. I've already I mean, I have already said this, but this is everything you need. This is this is beyond enough to confirm what needs to happen on-site. You still have the final okay before occupancy on levels and everything. There is no way to circumnavigate that without having that removed, and the only way to remove Yep. that is for you to agree to that, which you're not going Yep. to. Okay.","start_word":1450,"end_word":1618,"sentiment":"neutral","sentiment_score":-0.13418270647525787},{"text":"Great.","start_word":1619,"end_word":1619,"sentiment":"positive","sentiment_score":0.3494436740875244},{"text":"And this should be fine. If Okay. she still Great. comes back and says no, I would demand a meeting with her and her manager to say if there's something I going on here. I'd go to the engineer Okay. as well. I'd say we Yeah. have to meet with the because I know all the engineers.","start_word":1620,"end_word":1676,"sentiment":"neutral","sentiment_score":-0.1127326563000679},{"text":"And if the if the engineer couldn't there's no way that they could care this much about this landscape plan. It just doesn't make Yeah. sense.","start_word":1677,"end_word":1702,"sentiment":"negative","sentiment_score":-0.5591879487037659},{"text":"I I don't know what's And going on, but I it just seems thought yeah.","start_word":1703,"end_word":1717,"sentiment":"neutral","sentiment_score":-0.27044597268104553},{"text":"to be It's there's something beyond not ridiculous.","start_word":1718,"end_word":1725,"sentiment":"negative","sentiment_score":-0.46878471970558167},{"text":"working. Yeah. Yeah. Yeah. I I just there's some I there's mean, some she communication I don't not happening. I don't think she really understands, and I've tried to explain this so many times because, like, we're talking about the landscape plan. I reckon for about forty five minutes while I try to explain, When you plant a tree, you dig down into the ground, you plant the tree, and then you level it back off. Because Yeah. she's like, but if you plant a tree, that tree is automatically higher than Yeah. the finished surface level. And I'm like, well, no. Because you put it in the ground. And then if there's soil and she's Yeah. talking about bringing in fill, well, that's gonna change the level. I'm like, the fill is under the tree, so it's under the finished level.","start_word":1726,"end_word":1867,"sentiment":"neutral","sentiment_score":-0.1406797617673874},{"text":"And she couldn't understand that.","start_word":1868,"end_word":1872,"sentiment":"negative","sentiment_score":-0.3820811510086059},{"text":"I think in her head, she thought, well, putting a tree on the top of the ground and then just put packing, like, a little mound of soil around it.","start_word":1873,"end_word":1902,"sentiment":"neutral","sentiment_score":-0.27160051465034485},{"text":"Like, it just didn't make sense. Well, I mean, even just, like, rising up soil to a tree, if you're raising up 10 centimeters, that's gonna make jack shit difference.","start_word":1903,"end_word":1932,"sentiment":"negative","sentiment_score":-0.471603125333786},{"text":"It it's Yeah. it's if you're like, you're going through some energy for the flood model that is an estimate.","start_word":1933,"end_word":1952,"sentiment":"neutral","sentiment_score":-0.2637787461280823},{"text":"Like, it's just not what you know what I mean? Like, that's not what flood modeling is meant to be.","start_word":1953,"end_word":1972,"sentiment":"negative","sentiment_score":-0.3673993647098541},{"text":"We estimate the best we can. We don't Yeah. go into the minute detail because it that that's our rainfall might What be off. would Like, be it's the just assumption, it's Collagen? Yeah. it's just yeah. There's a a level of I don't know. I just I think There's a a very Melbourne strong Water's got this problem. yeah.","start_word":1973,"end_word":2032,"sentiment":"neutral","sentiment_score":-0.1948675975203514},{"text":"There's it's there's a massive issue, and I don't understand what it is. And they don't seem to be able to really voice what it is they need either. No.","start_word":2033,"end_word":2062,"sentiment":"negative","sentiment_score":-0.5472210049629211},{"text":"It's constantly we give them something, and it's all okay. And then two months later, Louise has changed her mind on what she wants.","start_word":2063,"end_word":2086,"sentiment":"neutral","sentiment_score":-0.25859615206718445},{"text":"And Well, I yeah. just don't like, it it just I don't really get where that's coming from. Like, is that just her changing her mind? That someone else? Like, it feels like we're just girl. Going around in circles constantly.","start_word":2087,"end_word":2127,"sentiment":"negative","sentiment_score":-0.5263984799385071},{"text":"And Yeah. Yep.","start_word":2128,"end_word":2130,"sentiment":"neutral","sentiment_score":-0.19569966197013855},{"text":"she keeps asking for things and going, actually, no. Two months later, actually, I don't want this.","start_word":2131,"end_word":2147,"sentiment":"negative","sentiment_score":-0.4478379487991333},{"text":"Let's try something No.","start_word":2148,"end_word":2151,"sentiment":"neutral","sentiment_score":-0.29934999346733093},{"text":"different.","start_word":2152,"end_word":2152,"sentiment":"negative","sentiment_score":-0.362542986869812},{"text":"And You want I'm like sorry. Yeah. Well and that's why because I wrote the new practice notes for the guidelines for assessing this or co wrote it. Sorry. And the whole point of co writing this thing was so that things would be easier.","start_word":2153,"end_word":2197,"sentiment":"neutral","sentiment_score":-0.2136510908603668},{"text":"And it has, like it it it's just it every like, in things that never used to be a problem, an error problem. It it's just I yes. It's it's making so much more work for us and just unnecessarily so it's it's it's infuriating.","start_word":2198,"end_word":2242,"sentiment":"negative","sentiment_score":-0.6155713796615601},{"text":"Okay. Anyway, with regardless, that's good to know. I I was going to put somewhere in the day that it's like it's it's funny because when you said that there's condition in there, I said that to her. I'll say, in in my letter, I'll say, we need to have this condition, but the actual condition's already there. So I don't Yeah. you just I can yeah.","start_word":2243,"end_word":2309,"sentiment":"neutral","sentiment_score":-0.16929684579372406},{"text":"I I don't get I can I don't send understand.","start_word":2310,"end_word":2319,"sentiment":"negative","sentiment_score":-0.5486071705818176},{"text":"you the condition I'll send you the the Melbourne water condition that I'm referring Could you? to? Yeah. That Yeah.","start_word":2320,"end_word":2339,"sentiment":"neutral","sentiment_score":0.024316536262631416},{"text":"would Absolutely.","start_word":2340,"end_word":2341,"sentiment":"positive","sentiment_score":0.39673396944999695},{"text":"be I'll send you the permit.","start_word":2342,"end_word":2347,"sentiment":"neutral","sentiment_score":0.24477413296699524},{"text":"You can have a look at all the Melbourne water conditions, great. and there's Yeah. one Fantastic.","start_word":2348,"end_word":2364,"sentiment":"positive","sentiment_score":0.4400343894958496},{"text":"in there that, like, I can in terms of, like, the wording, it says that, you know, prior to I'm just gonna have a quick I'll tell you what it is. Prior to the issue of an occupancy permit, the certified survey plan detailed with finished surface levels as constructed of the entire property Fabulous. as per the mitigation measures contained in flood impact assessment dated June 2025 prepared by SWM Consulting reduced to the Australian height data must be submitted to Melbourne Water to demonstrate that the surface levels have been constructed in accordance with the flood impact Pretty assessment report. You could not get occupancy without having to do an entire proper full finished surface level, not just an architectural saying it, like, you need a a certified survey plan as constructed of all finished levels, and they will then do it. And I said, do you have that? She goes, yeah. But what if they're wrong? I'm like, then you tell them to go fix it. Like, you give Yeah. them as Yeah. much information. Yeah. You've got the There is no reason like, okay. it's almost like they want someone out there monitoring step, like, every single day. And I'm like, but that's under construction. The levels alter and change as they're constructing as they're planting and doing things. Yeah. And then they finish it, and then they will check to and I'll do a survey. They'll probably check and say, hey. These aren't correct. We need to go redo things. And if they have to redo it, they have to redo it. Like, that's just the process. Yeah. Okay. So I'll Yep. send you I'll Okay. I'll I send you that thing to say we've spoken in it, and then I'll send you the permit so you yeah. can Could get a you? copy of that. Yeah. Yeah. Because Yeah. look, I'm I'm in the Melbourne Water Reference Group where I I give them feedback on some of their assessments, and this is I'm gonna tell them about this one because I Yeah.","start_word":2365,"end_word":2712,"sentiment":"neutral","sentiment_score":-0.022921736791044815},{"text":"I It's think this it's is bonkers. this is I unbelievable. don't know how else to explain it.","start_word":2713,"end_word":2730,"sentiment":"negative","sentiment_score":-0.49200472235679626},{"text":"It's act I've never like, Yeah. I I know they're slow and they're difficult for times, but this is actually gone to another level that No.","start_word":2731,"end_word":2756,"sentiment":"neutral","sentiment_score":-0.2843010425567627},{"text":"I just This can't is even this comprehend.","start_word":2757,"end_word":2764,"sentiment":"negative","sentiment_score":-0.5218895077705383},{"text":"is another level. Yeah. It it it just I can't yeah. I got Alright. I I can't I can't even explain Yeah. it to Anthony.","start_word":2765,"end_word":2789,"sentiment":"neutral","sentiment_score":-0.1649627983570099},{"text":"That's the problem. Like, he gets upset.","start_word":2790,"end_word":2796,"sentiment":"negative","sentiment_score":-0.4169942438602447},{"text":"I know. Did you think that I'm, like, on the wall over the side? So I'm like, I can't explain what's happening. I'm sorry. I've This is I've tried to do it a lot as well, and I say, look. I wish I could explain.","start_word":2797,"end_word":2841,"sentiment":"neutral","sentiment_score":-0.2514555752277374},{"text":"As I said, this is beyond what we've ever had to deal with on any level of project. I don't understand. And then he gets annoyed.","start_word":2842,"end_word":2867,"sentiment":"negative","sentiment_score":-0.4626522660255432},{"text":"Yep. You know, they shouldn't be able to do this. And I'm like, you know what? They they shouldn't, but they are. And so there's the and, unfortunately, it's their conditions when they sign off.","start_word":2868,"end_word":2902,"sentiment":"neutral","sentiment_score":-0.2538946270942688},{"text":"There's nothing council can do. There's nothing we can do.","start_word":2903,"end_word":2912,"sentiment":"negative","sentiment_score":-0.3873076736927033},{"text":"We just have to keep pushing and trying to sort Yeah. of work through this. I said, you're more than welcome to happy to have a chat. We can have meetings. We can confirm that, yes, her manager's involved in all these other things, but it's just beyond ridiculous. Okay. I will send Yeah. you Okay. Good. I'll Alright. send you the permit, and I tell you Could which you number have the the permit is so you can have a look at that. And, yeah, That look, would if you be great.","start_word":2913,"end_word":3005,"sentiment":"neutral","sentiment_score":0.007457036525011063},{"text":"can get that in the next few days, that'd be great.","start_word":3006,"end_word":3016,"sentiment":"positive","sentiment_score":0.3662455976009369},{"text":"Just for your reference, and I'll put it in the Yes. email, which I'm sure Anthony and Marina won't love, but I'm going on leave for three weeks after this week. So Mick will be able Okay. to manage things, and, hopefully, it's just to hear the information. It's all done. Like, give us the Yeah. permit. Yep. Yep.","start_word":3017,"end_word":3075,"sentiment":"neutral","sentiment_score":0.04213224723935127},{"text":"Cool. Actually, Alright. enjoy your break. Thanks. Alright. See you. Thanks. Take care of this.","start_word":3076,"end_word":3090,"sentiment":"positive","sentiment_score":0.5657945871353149},{"text":"Bye. I'll leave you soon. Bye. Bye.","start_word":3091,"end_word":3097,"sentiment":"neutral","sentiment_score":0.1831602305173874}],"average":{"sentiment":"neutral","sentiment_score":-0.12902563410099535}}}}