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Thanks for calling. How can I help you today? You've reached Hudson Bond. We specialize in residential sales, commercial sales and leasing, and property management services.\n\nHow can I assist you today? It happens. Is there anything specific I can assist you with today? Yes. I'm here.\n\nHow can I assist you today? Certainly. Hudson Bond is the largest family run non franchise real estate company in the Manningham area. We have over forty years of local experience offering residential sales, commercial sales, and leasing, and property management services. We strive to provide a transparent and smooth sales experience through our unique smarter sale process.\n\nIs there something specific you'd like to know more about? You're welcome. If you have any more questions in the future, feel free to reach out. Have a great day. 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company?","start":36.97,"end":38.67,"sentiment":"neutral","sentiment_score":0.010689605725929141}],"sentiment":"neutral","sentiment_score":0.010689605725929141,"channel":0,"num_words":8,"start":36.97,"end":38.67},{"sentences":[{"text":"Certainly.","start":40.715,"end":41.215,"sentiment":"neutral","sentiment_score":0.0562930628657341},{"text":"Hudson Bond is the largest family run non franchise real estate company in the Manningham area.","start":41.675,"end":46.575,"sentiment":"neutral","sentiment_score":0.13090348988771439},{"text":"We have over forty years of local experience offering residential sales, commercial sales, and leasing, and property management services.","start":46.715,"end":53.94,"sentiment":"neutral","sentiment_score":0.13146002708297028},{"text":"We strive to provide a transparent and smooth sales experience through our unique smarter sale process.","start":54.32,"end":59.14,"sentiment":"neutral","sentiment_score":0.2958520455285907},{"text":"Is there something specific you'd like to know more about?","start":59.6,"end":62.02,"sentiment":"neutral","sentiment_score":0.040602033771574494}],"sentiment":"neutral","sentiment_score":0.157873265835787,"channel":1,"num_words":62,"start":40.715,"end":62.02},{"sentences":[{"text":"No.","start":64.520004,"end":64.76,"sentiment":"neutral","sentiment_score":-0.07154309749603271},{"text":"Thank you.","start":64.76,"end":65.42,"sentiment":"neutral","sentiment_score":0.09327832981944084}],"sentiment":"neutral","sentiment_score":0.038337854047616325,"channel":0,"num_words":3,"start":64.520004,"end":65.42},{"sentences":[{"text":"You're welcome.","start":66.975,"end":67.795,"sentiment":"positive","sentiment_score":0.3435826748609543},{"text":"If you have any more questions in the future, feel free to reach out.","start":67.935,"end":71.295,"sentiment":"neutral","sentiment_score":0.28739803390843527},{"text":"Have a great day.","start":71.295,"end":72.174995,"sentiment":"positive","sentiment_score":0.5005882903933525},{"text":"Goodbye.","start":72.174995,"end":72.674995,"sentiment":"neutral","sentiment_score":0.20197638869285583}],"sentiment":"neutral","sentiment_score":0.3292889226050604,"channel":1,"num_words":21,"start":66.975,"end":72.674995},{"sentences":[{"text":"You too.","start":73.895,"end":74.455,"sentiment":"neutral","sentiment_score":0.11941546574234962},{"text":"Bye.","start":74.455,"end":74.955,"sentiment":"neutral","sentiment_score":0.03765597939491272},{"text":"You can hang up.","start":86.26688,"end":87.32687,"sentiment":"neutral","sentiment_score":-0.0038063150423113257}],"sentiment":"neutral","sentiment_score":0.03732309295862381,"channel":0,"num_words":7,"start":73.895,"end":87.32687}]},"summary":{"result":"success","short":"The customer called Hudson Bond and spoke with an agent who specializes in residential sales, commercial sales, and leasing. The agent offered to provide a transparent and smooth sales experience and asked if there was anything specific the customer wanted to know about. The customer did not have any specific request and ended the call."},"intents":{"segments":[{"text":"Thanks for calling. How can I help you today?","start_word":2,"end_word":10,"intents":[{"intent":"Help","confidence_score":0.010636146}]},{"text":"Is there something specific you'd like to know more about? No. Thank you.","start_word":125,"end_word":137,"intents":[{"intent":"Assist with specific questions","confidence_score":0.001590074}]}]},"sentiments":{"segments":[{"text":"Hi there.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.2979685962200165},{"text":"Thanks for calling. How can I help you today?","start_word":2,"end_word":10,"sentiment":"positive","sentiment_score":0.4829789102077484},{"text":"I'm not sure who I called. You've reached Hudson Bond. We specialize in residential sales, commercial sales and leasing, and property management services. How can I assist you today? It happens. Is there anything specific I can assist you with today? Hello? Are you there? Yes. I'm here. How can I assist you today? Can you tell me more about the company? Certainly. Hudson Bond is the largest family run non franchise real estate company in the Manningham area. We have over forty years of local experience offering residential sales, commercial sales, and leasing, and property management services. We strive to provide a transparent and smooth sales experience through our unique smarter sale process. Is there something specific you'd like to know more about? No. Thank you. You're welcome. If you have any more questions in the future, feel free to reach out.","start_word":11,"end_word":153,"sentiment":"neutral","sentiment_score":0.11694180965423584},{"text":"Have a great day.","start_word":154,"end_word":157,"sentiment":"positive","sentiment_score":0.4988995492458343},{"text":"Goodbye. You too. Bye. You can hang up.","start_word":158,"end_word":165,"sentiment":"neutral","sentiment_score":0.08413699269294739}],"average":{"sentiment":"neutral","sentiment_score":0.14576155028192167}}}}