{"metadata":{"transaction_key":"deprecated","request_id":"019f4942-cdae-78d3-98ea-5e7a7a4e6781","sha256":"d85d1cabd48eb06847c7a887954e1584c1d8fbb320953848ee2edc22745a35c1","created":"2026-07-09T23:42:23.570Z","duration":6.1919374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":15},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've called Brendan. Please leave a message.","confidence":1.0,"words":[{"word":"hi","start":0.32,"end":0.48,"confidence":0.9941406,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.07361195981502533},{"word":"you've","start":0.48,"end":0.96,"confidence":0.9946289,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.11735637485980988},{"word":"called","start":0.96,"end":1.28,"confidence":1.0,"punctuated_word":"called","sentiment":"neutral","sentiment_score":-0.15193049609661102},{"word":"brendan","start":1.28,"end":1.78,"confidence":0.7213135,"punctuated_word":"Brendan.","sentiment":"neutral","sentiment_score":-0.1576760709285736},{"word":"please","start":1.8399999,"end":2.1599998,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.4439851343631744},{"word":"leave","start":2.1599998,"end":2.3999999,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.3636336922645569},{"word":"a","start":2.3999999,"end":2.48,"confidence":0.99609375,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.3868192434310913},{"word":"message","start":2.48,"end":2.98,"confidence":1.0,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.221094012260437}],"paragraphs":{"transcript":"\nHi. You've called Brendan. Please leave a message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.48,"sentiment":"neutral","sentiment_score":0.07361195981502533},{"text":"You've called Brendan.","start":0.48,"end":1.78,"sentiment":"neutral","sentiment_score":-0.1423209806283315},{"text":"Please leave a message.","start":1.8399999,"end":2.98,"sentiment":"negative","sentiment_score":-0.3538830205798149}],"sentiment":"neutral","sentiment_score":-0.2211103830486536,"num_words":8,"start":0.32,"end":2.98}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've called Brendan. Please leave a message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.48,"sentiment":"neutral","sentiment_score":0.07361195981502533},{"text":"You've called Brendan.","start":0.48,"end":1.78,"sentiment":"neutral","sentiment_score":-0.1423209806283315},{"text":"Please leave a message.","start":1.8399999,"end":2.98,"sentiment":"negative","sentiment_score":-0.3538830205798149}],"sentiment":"neutral","sentiment_score":-0.2211103830486536,"channel":1,"num_words":8,"start":0.32,"end":2.98}]},"summary":{"result":"success","short":"Hi. You've called Brendan. Please leave a message."},"intents":{"segments":[{"text":"Please leave a message.","start_word":4,"end_word":7,"intents":[{"intent":"Leave message","confidence_score":0.66631645}]}]},"sentiments":{"segments":[{"text":"Hi. You've called Brendan.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":-0.09220043569803238},{"text":"Please leave a message.","start_word":4,"end_word":7,"sentiment":"negative","sentiment_score":-0.3721756339073181}],"average":{"sentiment":"neutral","sentiment_score":-0.2041905085245768}}}}