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McDonough Regional Council. How can I help?\n\nChannel 0: Yes. Two Proful, please.\n\nChannel 1: One moment. Transferring. I'm RC. Prefer speaking.\n\nChannel 0: Yes. Hi. Hi, Praful. Good afternoon. This is Mary calling from Vigilance AI.\n\nSorry for any inconvenient cause.\n\nChannel 1: Mhmm. No. That's\n\nChannel 0: Praful,\n\nChannel 1: all good.\n\nChannel 0: you may or you may not remember, supposed to be we have a demo with you last Friday, and I believe you can attend or you're unable to join the demo. So, yeah, because we've been rescheduled it, and you requested it by Friday. But, unfortunately, maybe due to your busy schedule, you are unable to attend the demo last Friday. So that's why I am just checking your availability again if we can reschedule this discussion by next month if you do have an open schedule, let's say, on the October 8.\n\nChannel 1: Yeah. We can do that. Yeah.\n\nChannel 0: Mhmm. Any first time on\n\nChannel 1: Mhmm.\n\nChannel 0: the eighth? 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The agent, Mary, is checking Praful's availability to reschedule for next month and suggests a date at October 8th at 11am. Mary will send a calendar invitation and block the schedule."},"intents":{"segments":[{"text":"So, yeah, because we've been rescheduled it, and you requested it by Friday. But, unfortunately, maybe due to your busy schedule, you are unable to attend the demo last Friday. So that's why I am just checking your availability again if we can reschedule this discussion by next month if you do have an open schedule, let's say, on the October 8. Yeah.","start_word":74,"end_word":136,"intents":[{"intent":"Reschedule meeting","confidence_score":0.097699694}]}]},"sentiments":{"segments":[{"text":"Hello. McDonough Regional Council. How can I help? Yes. Two Proful, please. One moment. Transferring. I'm RC. Prefer speaking. Yes. Hi. Hi, Praful. Good afternoon. This is Mary calling from Vigilance AI. Sorry for any inconvenient cause. Mhmm. No. That's Praful, all good. you may or you may not remember, supposed to be we have a demo with you last Friday, and I believe you can attend or you're unable to join the demo. So, yeah, because we've been rescheduled it, and you requested it by Friday. But, unfortunately, maybe due to your busy schedule, you are unable to attend the demo last Friday. So that's why I am just checking your availability again if we can reschedule this discussion by next month if you do have an open schedule, let's say, on the October 8. Yeah. We can do that. Yeah. Mhmm. Any first time on Mhmm. the eighth? Do you Yeah. have It it is. Mhmm. I'm sorry. Around what time? Also, like, 11:00. Eleven. Okay. I will be sending again the invitation for us to block here of the schedule, and we can and we are hoping that you can attend with us. Mhmm. So, again, Yes. that will be October 8. That will be Thursday at eleven. Yeah. That sounds good. Alright.","start_word":0,"end_word":215,"sentiment":"neutral","sentiment_score":-0.0166024137288332},{"text":"Thank you so much, Praful. Have a good one. All good.","start_word":216,"end_word":226,"sentiment":"positive","sentiment_score":0.561233401298523},{"text":"Bye. You too. Bye.","start_word":227,"end_word":230,"sentiment":"neutral","sentiment_score":0.18436579406261444}],"average":{"sentiment":"neutral","sentiment_score":0.016163569436946384}}}}