{"metadata":{"transaction_key":"deprecated","request_id":"019fa700-9029-7280-ba5e-779261d5d4c8","sha256":"edd791d4670d92bd243c88d5ce39aa79b00c7821c7329f22a24100bf87d888e8","created":"2026-07-28T04:34:20.852Z","duration":8.783937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":28},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've called Scott. Please leave a message, and I'll get back to you as soon as I can.","confidence":0.99902344,"words":[{"word":"hi","start":3.4399998,"end":3.6799998,"confidence":0.9753418,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.17341956496238708},{"word":"you've","start":3.6799998,"end":3.84,"confidence":0.85180664,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.1148267611861229},{"word":"called","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"called","sentiment":"neutral","sentiment_score":-0.019644826650619507},{"word":"scott","start":4.08,"end":4.58,"confidence":0.99560547,"punctuated_word":"Scott.","sentiment":"neutral","sentiment_score":0.07490070909261703},{"word":"please","start":4.64,"end":4.88,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.1731323599815369},{"word":"leave","start":4.88,"end":5.04,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.1548301875591278},{"word":"a","start":5.04,"end":5.2,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.18341946601867676},{"word":"message","start":5.2,"end":5.52,"confidence":0.93847656,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.07425320893526077},{"word":"and","start":5.52,"end":5.6,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.03097224235534668},{"word":"i'll","start":5.6,"end":5.7599998,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.03352992981672287},{"word":"get","start":5.7599998,"end":5.92,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.01933872699737549},{"word":"back","start":5.92,"end":6.08,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.014042019844055176},{"word":"to","start":6.08,"end":6.16,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.06070631742477417},{"word":"you","start":6.16,"end":6.24,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.09978830814361572},{"word":"as","start":6.24,"end":6.3999996,"confidence":0.87060547,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.04455795884132385},{"word":"soon","start":6.3999996,"end":6.56,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.04580128192901611},{"word":"as","start":6.56,"end":6.72,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.05692431330680847},{"word":"i","start":6.72,"end":6.7999997,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.1849404126405716},{"word":"can","start":6.7999997,"end":7.2999997,"confidence":0.9995117,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":0.02466830238699913}],"paragraphs":{"transcript":"\nHi. You've called Scott. Please leave a message, and I'll get back to you as soon as I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":3.4399998,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.17341956496238708},{"text":"You've called Scott.","start":3.6799998,"end":4.58,"sentiment":"neutral","sentiment_score":0.05669421454270681},{"text":"Please leave a message, and I'll get back to you as soon as I can.","start":4.64,"end":7.2999997,"sentiment":"neutral","sentiment_score":-0.0024751268327236177}],"sentiment":"neutral","sentiment_score":0.016125016110508067,"num_words":19,"start":3.4399998,"end":7.2999997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've called Scott. Please leave a message, and I'll get back to you as soon as I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":3.4399998,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.17341956496238708},{"text":"You've called Scott.","start":3.6799998,"end":4.58,"sentiment":"neutral","sentiment_score":0.05669421454270681},{"text":"Please leave a message, and I'll get back to you as soon as I can.","start":4.64,"end":7.2999997,"sentiment":"neutral","sentiment_score":-0.0024751268327236177}],"sentiment":"neutral","sentiment_score":0.016125016110508067,"channel":1,"num_words":19,"start":3.4399998,"end":7.2999997}]},"summary":{"result":"success","short":"Hi. You've called Scott. Please leave a message, and I'll get back to you as soon as I can."},"intents":{"segments":[{"text":"Please leave a message, and I'll get back to you as soon as I can.","start_word":4,"end_word":18,"intents":[{"intent":"Leave message","confidence_score":0.62081486}]}]},"sentiments":{"segments":[{"text":"Hi. You've called Scott. Please leave a message, and I'll get back to you as soon as I can.","start_word":0,"end_word":18,"sentiment":"neutral","sentiment_score":0.02316952683031559}],"average":{"sentiment":"neutral","sentiment_score":0.023169526032039096}}}}