{"metadata":{"transaction_key":"deprecated","request_id":"019f3a88-b9aa-7180-adce-3331b6361342","sha256":"dfeff9a89c4afd7777f9f6cb03b70b2ed53b9925b628e84f2e055a790c745cf9","created":"2026-07-07T03:04:27.569Z","duration":4.5359373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":18},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Being forwarded to voice mail. The person you are trying to reach is not available.","confidence":1.0,"words":[{"word":"being","start":0.24,"end":0.39999998,"confidence":0.41259766,"punctuated_word":"Being","sentiment":"negative","sentiment_score":-0.8792863488197327},{"word":"forwarded","start":0.39999998,"end":0.79999995,"confidence":0.99609375,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.867861270904541},{"word":"to","start":0.79999995,"end":1.04,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.865320086479187},{"word":"voice","start":1.04,"end":1.28,"confidence":0.9941406,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.8135210871696472},{"word":"mail","start":1.28,"end":1.78,"confidence":0.89404297,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.8048073649406433},{"word":"the","start":1.8399999,"end":2.08,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.9217132925987244},{"word":"person","start":2.08,"end":2.3999999,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8889806270599365},{"word":"you","start":2.3999999,"end":2.56,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.9122378826141356},{"word":"are","start":2.56,"end":2.72,"confidence":0.77978516,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.9130262136459352},{"word":"trying","start":2.72,"end":2.96,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.9258283972740172},{"word":"to","start":2.96,"end":3.12,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.910369336605072},{"word":"reach","start":3.12,"end":3.36,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.9092668890953064},{"word":"is","start":3.36,"end":3.52,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.920923113822937},{"word":"not","start":3.52,"end":3.76,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.9128536581993104},{"word":"available","start":3.76,"end":4.26,"confidence":0.99902344,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.5933140516281128}],"paragraphs":{"transcript":"\nBeing forwarded to voice mail. The person you are trying to reach is not available.","paragraphs":[{"sentences":[{"text":"Being forwarded to voice mail.","start":0.24,"end":1.78,"sentiment":"negative","sentiment_score":-0.8461592316627502},{"text":"The person you are trying to reach is not available.","start":1.8399999,"end":4.26,"sentiment":"negative","sentiment_score":-0.8808513462543488}],"sentiment":"negative","sentiment_score":-0.8692873080571493,"num_words":15,"start":0.24,"end":4.26}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Being forwarded to voice mail. The person you are trying to reach is not available.","paragraphs":[{"sentences":[{"text":"Being forwarded to voice mail.","start":0.24,"end":1.78,"sentiment":"negative","sentiment_score":-0.8461592316627502},{"text":"The person you are trying to reach is not available.","start":1.8399999,"end":4.26,"sentiment":"negative","sentiment_score":-0.8808513462543488}],"sentiment":"negative","sentiment_score":-0.8692873080571493,"channel":1,"num_words":15,"start":0.24,"end":4.26}]},"summary":{"result":"success","short":"Being forwarded to voice mail. The person you are trying to reach is not available."},"intents":{"segments":[{"text":"The person you are trying to reach is not available.","start_word":5,"end_word":14,"intents":[{"intent":"Notify unavailability","confidence_score":0.48324937}]}]},"sentiments":{"segments":[{"text":"Being forwarded to voice mail. The person you are trying to reach is not available.","start_word":0,"end_word":14,"sentiment":"negative","sentiment_score":-0.8818162083625793}],"average":{"sentiment":"negative","sentiment_score":-0.8818162282307943}}}}