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Thanks for your time.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.36,"end":1.86,"sentiment":"neutral","sentiment_score":0.005172082222998142},{"text":"Brad speaking.","start":2.5183332,"end":4.1766663,"sentiment":"neutral","sentiment_score":0.00845549232326448},{"text":"Say it from where?","start":4.8349996,"end":10.099999,"sentiment":"neutral","sentiment_score":0.0036876482772640884},{"text":"Is this a work related call?","start":15.225,"end":17.005001,"sentiment":"neutral","sentiment_score":0.03869756869971752},{"text":"Yep.","start":22.744999,"end":22.985,"sentiment":"neutral","sentiment_score":0.032464493066072464}],"sentiment":"neutral","sentiment_score":0.02153454037449722,"num_words":14,"start":1.36,"end":22.985},{"sentences":[{"text":"You've called me on my personal number.","start":22.985,"end":25.165,"sentiment":"neutral","sentiment_score":-0.03113627220903124},{"text":"Yeah.","start":36.92,"end":37.16,"sentiment":"neutral","sentiment_score":-0.052317120134830475},{"text":"Not at the moment.","start":37.16,"end":38.04,"sentiment":"neutral","sentiment_score":-0.23865611106157303},{"text":"Sorry.","start":38.04,"end":38.54,"sentiment":"neutral","sentiment_score":-0.1889435648918152},{"text":"Thanks for your time.","start":41.0,"end":42.059998,"sentiment":"positive","sentiment_score":0.33429984003305435}],"sentiment":"neutral","sentiment_score":-0.004508216153172886,"num_words":17,"start":22.985,"end":42.059998},{"sentences":[{"text":"Bye.","start":42.28,"end":42.78,"sentiment":"neutral","sentiment_score":0.1678859144449234}],"sentiment":"neutral","sentiment_score":0.1678859144449234,"num_words":1,"start":42.28,"end":42.78}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello? Brad\n\nChannel 0: Oh, hi.\n\nChannel 1: speaking. Say\n\nChannel 0: This is Andrew from Vigilance AI. Am I talking to Bradley?\n\nChannel 1: it from where?\n\nChannel 0: Vigilance AI, Brad. Good day to you?\n\nChannel 1: Is this a work related call?\n\nChannel 0: Actually, we're a cybersecurity company.\n\nChannel 1: Yep. You've called me on my personal number.\n\nChannel 0: Oh, I'm really sorry. Can I yeah, can I call you on your work number then, or is it a good time to talk for just a few seconds? That\n\nChannel 1: Yeah. Not at the moment. Sorry. Thanks for your time. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.36,"end":1.86,"sentiment":"neutral","sentiment_score":0.005172082222998142},{"text":"Brad","start":2.5183332,"end":3.0183332,"sentiment":"neutral","sentiment_score":0.0013404921628534794}],"sentiment":"neutral","sentiment_score":0.003256287192925811,"channel":1,"num_words":2,"start":1.36,"end":3.0183332},{"sentences":[{"text":"Oh, hi.","start":3.36,"end":4.1,"sentiment":"neutral","sentiment_score":0.025610249489545822}],"sentiment":"neutral","sentiment_score":0.025610249489545822,"channel":0,"num_words":2,"start":3.36,"end":4.1},{"sentences":[{"text":"speaking.","start":3.6766663,"end":4.1766663,"sentiment":"neutral","sentiment_score":0.01557049248367548},{"text":"Say","start":4.8349996,"end":5.3349996,"sentiment":"neutral","sentiment_score":0.015421796590089798}],"sentiment":"neutral","sentiment_score":0.015496144536882639,"channel":1,"num_words":2,"start":3.6766663,"end":5.3349996},{"sentences":[{"text":"This is Andrew from Vigilance AI.","start":4.88,"end":7.12,"sentiment":"neutral","sentiment_score":0.0281877052038908},{"text":"Am I talking to Bradley?","start":7.12,"end":8.58,"sentiment":"neutral","sentiment_score":0.008409007638692855}],"sentiment":"neutral","sentiment_score":0.019197388128800827,"channel":0,"num_words":11,"start":4.88,"end":8.58},{"sentences":[{"text":"it from where?","start":9.11,"end":10.099999,"sentiment":"neutral","sentiment_score":-0.0002237344936778148}],"sentiment":"neutral","sentiment_score":-0.0002237344936778148,"channel":1,"num_words":3,"start":9.11,"end":10.099999},{"sentences":[{"text":"Vigilance AI, Brad.","start":11.28,"end":12.82,"sentiment":"neutral","sentiment_score":0.028597182283798855},{"text":"Good day to you?","start":13.04,"end":14.34,"sentiment":"positive","sentiment_score":0.3408919759094715}],"sentiment":"neutral","sentiment_score":0.20705135006989753,"channel":0,"num_words":7,"start":11.28,"end":14.34},{"sentences":[{"text":"Is this a work related call?","start":15.225,"end":17.005001,"sentiment":"neutral","sentiment_score":0.03869756869971752}],"sentiment":"neutral","sentiment_score":0.03869756869971752,"channel":1,"num_words":6,"start":15.225,"end":17.005001},{"sentences":[{"text":"Actually, we're a cybersecurity company.","start":18.585,"end":21.005,"sentiment":"neutral","sentiment_score":-0.0069830454885959625}],"sentiment":"neutral","sentiment_score":-0.0069830454885959625,"channel":0,"num_words":5,"start":18.585,"end":21.005},{"sentences":[{"text":"Yep.","start":22.744999,"end":22.985,"sentiment":"neutral","sentiment_score":0.032464493066072464},{"text":"You've called me on my personal number.","start":22.985,"end":25.165,"sentiment":"neutral","sentiment_score":-0.03113627220903124}],"sentiment":"neutral","sentiment_score":-0.023186176549643278,"channel":1,"num_words":8,"start":22.744999,"end":25.165},{"sentences":[{"text":"Oh, I'm really sorry.","start":26.664999,"end":28.105,"sentiment":"neutral","sentiment_score":-0.11745823174715042},{"text":"Can I yeah, can I call you on your work number then, or is it a good time to talk for just a few seconds?","start":28.105,"end":35.9,"sentiment":"neutral","sentiment_score":-0.03158937625586986},{"text":"That","start":35.96,"end":36.36,"sentiment":"neutral","sentiment_score":-0.029196621850132946}],"sentiment":"neutral","sentiment_score":-0.04295879850784937,"channel":0,"num_words":30,"start":26.664999,"end":36.36},{"sentences":[{"text":"Yeah.","start":36.92,"end":37.16,"sentiment":"neutral","sentiment_score":-0.052317120134830475},{"text":"Not at the moment.","start":37.16,"end":38.04,"sentiment":"neutral","sentiment_score":-0.23865611106157303},{"text":"Sorry.","start":38.04,"end":38.54,"sentiment":"neutral","sentiment_score":-0.1889435648918152},{"text":"Thanks for your time.","start":41.0,"end":42.059998,"sentiment":"positive","sentiment_score":0.33429984003305435},{"text":"Bye.","start":42.28,"end":42.78,"sentiment":"neutral","sentiment_score":0.1678859144449234}],"sentiment":"neutral","sentiment_score":0.02810910411856391,"channel":1,"num_words":11,"start":36.92,"end":42.78}]},"summary":{"result":"success","short":"Andrew from Caminance AI calls Bradley, but Bradley is unsure if he is a work-related call and asks if they can talk on his personal or work number. Andrew apologizes and asks if he can call on his work number instead, but Bradley declines and apologizes again for the inconvenience."},"intents":{"segments":[{"text":"Say This is Andrew from Vigilance AI. Am I talking to Bradley? it from where? Vigilance AI, Brad.","start_word":5,"end_word":22,"intents":[{"intent":"Confirm identity","confidence_score":0.39937302},{"intent":"Inquire about call","confidence_score":0.0010381605}]},{"text":"Can I yeah, can I call you on your work number then, or is it a good time to talk for just a few seconds? That Yeah.","start_word":50,"end_word":76,"intents":[{"intent":"Request call back","confidence_score":0.0229855}]}]},"sentiments":{"segments":[{"text":"Hello? Brad Oh, hi. speaking. Say This is Andrew from Vigilance AI. Am I talking to Bradley? it from where? Vigilance AI, Brad. Good day to you? Is this a work related call? Actually, we're a cybersecurity company. Yep. You've called me on my personal number. Oh, I'm really sorry. Can I yeah, can I call you on your work number then, or is it a good time to talk for just a few seconds? That Yeah. Not at the moment. Sorry. Thanks for your time. Bye.","start_word":0,"end_word":86,"sentiment":"neutral","sentiment_score":0.008370460011065006}],"average":{"sentiment":"neutral","sentiment_score":0.008370460465896961}}}}