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The representative asks if Geraldine received an email from Gather Clean Forest and informs her that she will be in contact with her during the next time. They exchange pleasantries and end the call."},"intents":{"segments":[{"text":"Matt, I'm just following up regarding your inquiry about our battery cleaning service. I Oh, wanted yes.","start_word":26,"end_word":42,"intents":[{"intent":"Follow up on inquiry","confidence_score":0.054833073}]}]},"sentiments":{"segments":[{"text":"Hello? Hello. Good morning. Is this Geraldine? Yes. Speaking. Alright. This is Marlene from Better Green Force. How are you doing today?","start_word":0,"end_word":21,"sentiment":"neutral","sentiment_score":0.19514672458171844},{"text":"Good. Thank you.","start_word":22,"end_word":24,"sentiment":"positive","sentiment_score":0.5103480219841003},{"text":"Alright. Matt, I'm just following up regarding your inquiry about our battery cleaning service. I Oh, wanted yes. to see if alright. I wanted to see if have you received an email from Gather Clean Forest following your inquiry about our services? Yeah. I have. I'm just doing inquiry at the moment. I just at the moment, I'm not gonna go ahead. I just I've got a few other things to do first then before I get the gutter cleaning done. But I will definitely Oh, be in contact alright. with you during the next Alright.","start_word":25,"end_word":120,"sentiment":"neutral","sentiment_score":-0.03493337333202362},{"text":"Thank you couple so much, Geraldine. of Have a nice weeks.","start_word":121,"end_word":131,"sentiment":"positive","sentiment_score":0.5711694955825806},{"text":"day. And you too.","start_word":132,"end_word":135,"sentiment":"neutral","sentiment_score":0.27078714966773987},{"text":"Thank you so much.","start_word":136,"end_word":139,"sentiment":"positive","sentiment_score":0.5540896654129028},{"text":"Bye bye.","start_word":140,"end_word":141,"sentiment":"neutral","sentiment_score":0.251133531332016},{"text":"Thank Bye. you so much.","start_word":142,"end_word":146,"sentiment":"positive","sentiment_score":0.4180358648300171},{"text":"Bye bye.","start_word":147,"end_word":148,"sentiment":"neutral","sentiment_score":0.20123854279518127}],"average":{"sentiment":"neutral","sentiment_score":0.11291283620914942}}}}