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Ross speaking. Hi, John. How are you, man? I'm good.\n\n9681. Okay. 9681. Yes. The stock came in and already been sold out.\n\nThe stock came in yesterday, and it's already been sold out. Not sure. Now there's a back order, and the next arrival is on September 18. Yep. So if you order today, you will be receiving it on eighteenth.\n\nYep. After I have had a work order with the vendor for the replacement. Are it done? Hello? So I have sent them your details, and soon I'll be getting r a r m a number from their side.\n\nSo we'll be sharing it with you, and then we can place a return for your CM9680. So that will be returned. Okay? Yep. And what about eight one?\n\nEighteenth of September. Yep. To you. If you order today, it will be delivered to you on September 18. Mostly, it's 18.\n\nYeah. Maybe mhmm. Mhmm. Yep. Okay.\n\nNo worries. Alright. Yep. Thanks.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.6399999,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.014947704039514065},{"text":"Ross speaking.","start":7.2,"end":8.02,"sentiment":"neutral","sentiment_score":0.014875060878694057},{"text":"Hi, John.","start":12.16,"end":12.96,"sentiment":"neutral","sentiment_score":0.16564859449863434},{"text":"How are you, man?","start":12.96,"end":13.92,"sentiment":"neutral","sentiment_score":0.22540872171521187},{"text":"I'm 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Yeah, Ross. It's John here from SuperShark. How are you? Yeah. Good. Good. Good. Ross, could you tell me if any of those scanners have come in? You said they were gonna be in on the ninth. 9681. Yep. 9681DashN100. Say that again. How did you get in? Your next order is on September 18. Okay. Leave with me. Yeah. Okay. So eighteenth September 18. Is is that eighteenth of September to you or to us? Okay. Leave it with me. I'm I'm I might get Misha to to email you. Okay. Thank you. Thanks. 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Ross? Yeah, Ross. It's John here from SuperShark. How are you? Yeah.\n\nGood. Good. Good. Ross, could you tell me if any of those scanners have come in? You said they were gonna be in on the ninth.\n\n9681. Yep. 9681DashN100. Say that again. How did you get in?\n\nYour next order is on September 18. Okay. Leave with me. Yeah. Okay.\n\nSo eighteenth September 18. Is is that eighteenth of September to you or to us? Okay. Leave it with me. I'm I'm I might get Misha to to email you.\n\nOkay. Thank you. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Hello, Ross?","start":0.0,"end":5.54,"sentiment":"neutral","sentiment_score":0.016099680680781603},{"text":"Yeah, Ross.","start":9.12,"end":9.679999,"sentiment":"neutral","sentiment_score":0.10608012601733208},{"text":"It's John here from SuperShark.","start":9.679999,"end":11.04,"sentiment":"neutral","sentiment_score":0.17673407196998597},{"text":"How are you?","start":11.04,"end":11.86,"sentiment":"neutral","sentiment_score":0.15456671516100565},{"text":"Yeah.","start":14.405,"end":14.905,"sentiment":"positive","sentiment_score":0.47356849908828735}],"sentiment":"neutral","sentiment_score":0.15886912444749704,"num_words":13,"start":0.0,"end":14.905},{"sentences":[{"text":"Good.","start":15.045,"end":15.365,"sentiment":"positive","sentiment_score":0.6344419717788696},{"text":"Good.","start":15.365,"end":15.605,"sentiment":"positive","sentiment_score":0.6074973344802856},{"text":"Good.","start":15.605,"end":16.085,"sentiment":"positive","sentiment_score":0.45686402916908264},{"text":"Ross, could you tell me if any of those scanners have come in?","start":16.085,"end":19.045,"sentiment":"neutral","sentiment_score":0.06256694661883208},{"text":"You said they were gonna be in on the ninth.","start":19.045,"end":21.145,"sentiment":"neutral","sentiment_score":0.013194577768445015}],"sentiment":"neutral","sentiment_score":0.10169690073682712,"num_words":26,"start":15.045,"end":21.145},{"sentences":[{"text":"9681.","start":28.669998,"end":29.789999,"sentiment":"neutral","sentiment_score":0.00905105285346508},{"text":"Yep.","start":29.789999,"end":30.289999,"sentiment":"neutral","sentiment_score":0.0297393836081028},{"text":"9681DashN100.","start":30.59,"end":33.17,"sentiment":"neutral","sentiment_score":0.021175270900130272},{"text":"Say that again.","start":79.240005,"end":80.060005,"sentiment":"neutral","sentiment_score":-0.0023862365633249283},{"text":"How did you get in?","start":88.840004,"end":90.06,"sentiment":"neutral","sentiment_score":0.00488984789699316}],"sentiment":"neutral","sentiment_score":0.007023294286971743,"num_words":11,"start":28.669998,"end":90.06},{"sentences":[{"text":"Your next order is on September 18.","start":104.525,"end":106.865005,"sentiment":"neutral","sentiment_score":0.001989539712667465},{"text":"Okay.","start":119.579994,"end":120.079994,"sentiment":"neutral","sentiment_score":0.03034232184290886},{"text":"Leave with me.","start":121.065,"end":122.765,"sentiment":"neutral","sentiment_score":0.017015916605790455},{"text":"Yeah.","start":135.91,"end":136.41,"sentiment":"neutral","sentiment_score":0.04813183099031448},{"text":"Okay.","start":156.64499,"end":157.14499,"sentiment":"neutral","sentiment_score":0.03105584532022476}],"sentiment":"neutral","sentiment_score":0.013423425073807057,"num_words":13,"start":104.525,"end":157.14499},{"sentences":[{"text":"So eighteenth September 18.","start":161.79001,"end":164.20999,"sentiment":"neutral","sentiment_score":0.003519877907820046},{"text":"Is is that eighteenth of September to you or to us?","start":166.35,"end":169.57,"sentiment":"neutral","sentiment_score":0.008842518214475025},{"text":"Okay.","start":177.50499,"end":177.825,"sentiment":"neutral","sentiment_score":0.004773533903062344},{"text":"Leave it with me.","start":177.825,"end":179.045,"sentiment":"neutral","sentiment_score":-0.03406740399077535},{"text":"I'm I'm I might get Misha to to email you.","start":179.225,"end":184.245,"sentiment":"neutral","sentiment_score":0.0005845448933541775}],"sentiment":"neutral","sentiment_score":-0.0004767807045330604,"num_words":30,"start":161.79001,"end":184.245},{"sentences":[{"text":"Okay.","start":188.52094,"end":188.76093,"sentiment":"neutral","sentiment_score":0.1261686086654663},{"text":"Thank you.","start":188.76093,"end":192.20093,"sentiment":"neutral","sentiment_score":0.23324908316135406},{"text":"Thanks.","start":192.20093,"end":192.44093,"sentiment":"neutral","sentiment_score":0.2962574362754822},{"text":"Bye.","start":192.44093,"end":192.94093,"sentiment":"neutral","sentiment_score":0.1350526511669159}],"sentiment":"neutral","sentiment_score":0.2047953724861145,"num_words":5,"start":188.52094,"end":192.94093}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello,\n\nChannel 0: Hello?\n\nChannel 1: Ross?\n\nChannel 0: Ross speaking.\n\nChannel 1: Yeah, Ross. It's John here from SuperShark. How are you?\n\nChannel 0: Hi, John. How are you, man? I'm good.\n\nChannel 1: Yeah. Good. Good. Good. Ross, could you tell me if any of those scanners have come in?\n\nYou said they were gonna be in on the ninth.\n\nChannel 0: 9681.\n\nChannel 1: 9681. Yep. 9681DashN100.\n\nChannel 0: Okay. 9681. Yes. The stock came in and already been sold out.\n\nChannel 1: Say that again.\n\nChannel 0: The stock came in yesterday, and it's already been sold out.\n\nChannel 1: How did you get in?\n\nChannel 0: Not sure. Now there's a back order, and the next arrival is on September 18.\n\nChannel 1: Your next order is on September 18.\n\nChannel 0: Yep. So if you order today, you will be receiving it on eighteenth.\n\nChannel 1: Okay. Leave with\n\nChannel 0: Yep.\n\nChannel 1: me.\n\nChannel 0: After I have had a work order with the vendor for the replacement. Are it done? Hello?\n\nChannel 1: Yeah.\n\nChannel 0: So I have sent them your details, and soon I'll be getting r a r m a number from their side. So we'll be sharing it with you, and then we can place a return for your CM9680. So that will be returned. Okay?\n\nChannel 1: Okay.\n\nChannel 0: Yep. And what\n\nChannel 1: So\n\nChannel 0: about\n\nChannel 1: eighteenth\n\nChannel 0: eight one?\n\nChannel 1: September 18. Is\n\nChannel 0: Eighteenth\n\nChannel 1: is that eighteenth\n\nChannel 0: of September.\n\nChannel 1: of September\n\nChannel 0: Yep.\n\nChannel 1: to you or to us?\n\nChannel 0: To you. If you order today, it will be delivered to you on September 18.\n\nChannel 1: Okay. Leave\n\nChannel 0: Mostly,\n\nChannel 1: it with\n\nChannel 0: it's\n\nChannel 1: me.\n\nChannel 0: 18. Yeah.\n\nChannel 1: I'm\n\nChannel 0: Maybe\n\nChannel 1: I'm\n\nChannel 0: mhmm. Mhmm.\n\nChannel 1: I might get Misha\n\nChannel 0: Yep.\n\nChannel 1: to to email you.\n\nChannel 0: Okay. No worries.\n\nChannel 1: Okay. Thank\n\nChannel 0: Alright. Yep. Thanks.\n\nChannel 1: you. Thanks. 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Ross informs him that the scanners have already been sold out and will be delivered on September 18. John confirms the delivery date and promises to send an email with the replacement scanners."},"intents":{"segments":[{"text":"Ross, could you tell me if any of those scanners have come in?","start_word":27,"end_word":39,"intents":[{"intent":"Inquire about scanner availability","confidence_score":0.035586484}]},{"text":"So I have sent them your details, and soon I'll be getting r a r m a number from their side. So we'll be sharing it with you, and then we can place a return for your CM9680. So that will be returned. Okay? Okay.","start_word":143,"end_word":187,"intents":[{"intent":"Provide order details","confidence_score":0.027936948},{"intent":"Share order details","confidence_score":0.14884956},{"intent":"Place return","confidence_score":0.17349179}]}]},"sentiments":{"segments":[{"text":"Hello, Hello? Ross? Ross speaking. Yeah, Ross. It's John here from SuperShark. How are you? Hi, John. How are you, man?","start_word":0,"end_word":20,"sentiment":"neutral","sentiment_score":0.13527311384677887},{"text":"I'm good. Yeah. Good. Good. Good.","start_word":21,"end_word":26,"sentiment":"positive","sentiment_score":0.53255295753479},{"text":"Ross, could you tell me if any of those scanners have come in? You said they were gonna be in on the ninth. 9681. 9681. Yep. 9681DashN100. Okay. 9681. Yes. The stock came in and already been sold out. Say that again. The stock came in yesterday, and it's already been sold out. How did you get in? Not sure. Now there's a back order, and the next arrival is on September 18. Your next order is on September 18. Yep. So if you order today, you will be receiving it on eighteenth. Okay. Leave with Yep. me. After I have had a work order with the vendor for the replacement. Are it done? Hello? Yeah. So I have sent them your details, and soon I'll be getting r a r m a number from their side. So we'll be sharing it with you, and then we can place a return for your CM9680. So that will be returned. Okay? Okay. Yep. And what So about eighteenth eight one? September 18. Is Eighteenth is that eighteenth of September. of September Yep. to you or to us? To you. If you order today, it will be delivered to you on September 18. Okay. Leave Mostly, it with it's me. 18. Yeah. I'm Maybe I'm mhmm. Mhmm. I might get Misha Yep. to to email you. Okay. No worries. Okay. Thank Alright. Yep. Thanks. you. Thanks. Bye.","start_word":27,"end_word":261,"sentiment":"neutral","sentiment_score":0.03611660748720169}],"average":{"sentiment":"neutral","sentiment_score":0.06062619853539271}}}}