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No. No. So there's one in the so there's a one that's not selected, which is design mitigation modeling, and that hopefully we won't need it. And and don't select it because I prefer like, it it yeah. Like, you might not need it, so there's no point selecting it. I I I reckon it's a fifty fifty. Sorry, Rory. As much as I I don't wanna, let you down the gun path. Look. The the site where it is, I actually know the site because I did a flood assessment down a little bit further on, Whitmere Road, and I got an approval for that. So I I feel like there's there's likelihood that, you can I will be able to get something through just because I have got something through in that area before? I know that the site next to yours gets absolutely smashed. So I'm hoping that the fact that that site's the one that's most what number is it? 38? Oh, two down. Sorry. Two down. Yeah. So two down gets smashed, but that's the worst one. I remember that being the worst one. So, look, I reckon where you are from memory, the levels were actually it it kind of almost pondered. So it meant that it wasn't one of those bad as as a as a large flow coming through, I guess, is one thing. And and your site is a bit higher than the main flow path? Yeah. Yeah. So 32, I think, is quite high. And then look. 34 looks like it it there's just at the rear, there's a little bit of a a little bit of a drop, but I'm hoping that the survey that you've got shows that that's not actually the case and that, well, there's there's no drop. So that because that would be good. The more survey they have and I guess if if you got if you were able to give me, like, photos of the backyard, that would be great. Like, just and and facing the fence at the back. So I can just see if I can put any blockages in there to stop the water from coming through. Like, I mean, not obviously stop it, but, you know, show that it's actually it's not gonna impact as much if you if you get my I mean, it's not it's not technically dodgy, but it's just trying to make sure that it's we're we're demonstrating it as close as we can. Yeah. Or if you just at the bottom of that, you just tick it, and then it'll come to us. And I'll have you requested flows yet? I'll request them today. No. No. You've got a flow rate. No. We need a hydrograph. Yeah. We'll okay. Well, I'll send that out today, and I'll follow-up later this week. Look. I mean, to to get our our initial results, which hopefully show no impact, then we can smash that out within a couple, you know, three three, four weeks, not even. But the the problem sorry. If if the the Melbourne Water can take twenty eight days, hopefully, they won't because I'll use your reference numbers and be like, look. We need it desperately. So usually, they the quickest I've ever got it from Melbourne Water is fourteen days. So I'll I can push them for that because in in the meantime, we we build the model anyway. Great. Thanks, Rory. I'll I'll send out the email today. No worries. Alright. I'll speak to you soon. Thanks, mate. 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Alex speaking. Thanks for being consulting. Oh, Roy. How are you doing?\n\nGood. Thank you. I I did just send out the card. I'm sorry. It took a bit longer than I hoped.\n\nOkay. No worries. No. No. So there's one in the so there's a one that's not selected, which is design mitigation modeling, and that hopefully we won't need it.\n\nAnd and don't select it because I prefer like, it it yeah. Like, you might not need it, so there's no point selecting it. I I I reckon it's a fifty fifty. Sorry, Rory. As much as I I don't wanna, let you down the gun path.\n\nLook. The the site where it is, I actually know the site because I did a flood assessment down a little bit further on, Whitmere Road, and I got an approval for that. So I I feel like there's there's likelihood that, you can I will be able to get something through just because I have got something through in that area before? I know that the site next to yours gets absolutely smashed. So I'm hoping that the fact that that site's the one that's most what number is it?\n\n38? Oh, two down. Sorry. Two down. Yeah.\n\nSo two down gets smashed, but that's the worst one. I remember that being the worst one. So, look, I reckon where you are from memory, the levels were actually it it kind of almost pondered. So it meant that it wasn't one of those bad as as a as a large flow coming through, I guess, is one thing. And and your site is a bit higher than the main flow path?\n\nYeah. Yeah. So 32, I think, is quite high. And then look. 34 looks like it it there's just at the rear, there's a little bit of a a little bit of a drop, but I'm hoping that the survey that you've got shows that that's not actually the case and that, well, there's there's no drop.\n\nSo that because that would be good. The more survey they have and I guess if if you got if you were able to give me, like, photos of the backyard, that would be great. Like, just and and facing the fence at the back. So I can just see if I can put any blockages in there to stop the water from coming through. Like, I mean, not obviously stop it, but, you know, show that it's actually it's not gonna impact as much if you if you get my I mean, it's not it's not technically dodgy, but it's just trying to make sure that it's we're we're demonstrating it as close as we can.\n\nYeah. Or if you just at the bottom of that, you just tick it, and then it'll come to us. And I'll have you requested flows yet? I'll request them today. No.\n\nNo. You've got a flow rate. No. We need a hydrograph. Yeah.\n\nWe'll okay. Well, I'll send that out today, and I'll follow-up later this week. Look. I mean, to to get our our initial results, which hopefully show no impact, then we can smash that out within a couple, you know, three three, four weeks, not even. But the the problem sorry.\n\nIf if the the Melbourne Water can take twenty eight days, hopefully, they won't because I'll use your reference numbers and be like, look. We need it desperately. So usually, they the quickest I've ever got it from Melbourne Water is fourteen days. So I'll I can push them for that because in in the meantime, we we build the model anyway. Great.\n\nThanks, Rory. I'll I'll send out the email today. No worries. Alright. I'll speak to you soon.\n\nThanks, mate. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.76,"end":2.08,"sentiment":"neutral","sentiment_score":0.01966722682118416},{"text":"Alex speaking.","start":2.08,"end":2.8999999,"sentiment":"neutral","sentiment_score":0.04795660451054573},{"text":"Thanks for being consulting.","start":3.12,"end":4.26,"sentiment":"positive","sentiment_score":0.43652865290641785},{"text":"Oh, Roy.","start":5.44,"end":6.0,"sentiment":"neutral","sentiment_score":0.1486661732196808},{"text":"How are you doing?","start":6.0,"end":6.8199997,"sentiment":"neutral","sentiment_score":0.15042682737112045}],"sentiment":"neutral","sentiment_score":0.21236420795321465,"num_words":13,"start":1.76,"end":6.8199997},{"sentences":[{"text":"Good.","start":8.639999,"end":8.88,"sentiment":"neutral","sentiment_score":0.3107770085334778},{"text":"Thank you.","start":8.88,"end":9.44,"sentiment":"positive","sentiment_score":0.41194429993629456},{"text":"I I did just send out the card.","start":9.44,"end":11.36,"sentiment":"neutral","sentiment_score":0.05237679649144411},{"text":"I'm sorry.","start":11.36,"end":11.759999,"sentiment":"neutral","sentiment_score":-0.16650191694498062},{"text":"It took a bit longer than I hoped.","start":11.759999,"end":13.46,"sentiment":"neutral","sentiment_score":-0.2376988995820284}],"sentiment":"neutral","sentiment_score":-0.032424526200408026,"num_words":21,"start":8.639999,"end":13.46},{"sentences":[{"text":"Okay.","start":19.085,"end":19.585,"sentiment":"neutral","sentiment_score":-0.10705151408910751},{"text":"No worries.","start":19.965,"end":20.705,"sentiment":"neutral","sentiment_score":-0.07104269042611122},{"text":"No.","start":29.98,"end":30.22,"sentiment":"neutral","sentiment_score":-0.1182834655046463},{"text":"No.","start":30.22,"end":30.539999,"sentiment":"neutral","sentiment_score":-0.153865784406662},{"text":"So there's one in the so there's a one that's not selected, which is design mitigation modeling, and that hopefully we won't need it.","start":30.539999,"end":40.035,"sentiment":"neutral","sentiment_score":-0.05469863233156502}],"sentiment":"neutral","sentiment_score":-0.06324321795897238,"num_words":29,"start":19.085,"end":40.035},{"sentences":[{"text":"And and don't select it because I prefer like, it it yeah.","start":41.475,"end":46.035,"sentiment":"neutral","sentiment_score":-0.05647353734821081},{"text":"Like, you might not need it, so there's no point selecting it.","start":46.035,"end":49.175,"sentiment":"neutral","sentiment_score":-0.09138333549102147},{"text":"I I I reckon it's a fifty fifty.","start":56.99,"end":59.25,"sentiment":"neutral","sentiment_score":-0.07761761080473661},{"text":"Sorry, Rory.","start":59.55,"end":60.27,"sentiment":"neutral","sentiment_score":-0.15829575061798096},{"text":"As much as I I don't wanna, let you down the gun 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Well, I was calling. How are you going? Good, mate. Yourself? No. No. I know. I'm calling you because of that because I wanna get this thing fucking pumping. So just run me through. So how this quote works, is it the last the mapping and reporting we may not need? Is that the one we may not need? Or is it the design? Right. Yep. Oh, okay. Yep. Right. Yeah. Yeah. Just just based off what I've sent you in the correspondence from Melbourne Water, what is it likely we're not gonna need that? Like, you Yeah. Yep. Which one? Okay. Yes. That's what? Two down. Yep. Okay. Yeah. Yeah. Well, that's what's like, I've had a look at the survey that we had done and, yeah, like, it was obviously higher than the other ones. So yeah. Yes. Yep. Yeah. Yep. Yeah. Okay. Cool. Yeah. Well, I'm happy to go ahead. So if you want do you want me to just confirm via email and we'll get yeah. Yeah. I've got that. That's I sent it to you. Oh, HARDIGRAPH. No. I haven't I haven't requested those. Yeah. Cool. 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yeah.","start":148.25,"end":149.32,"sentiment":"neutral","sentiment_score":0.03835705667734146},{"text":"Yes.","start":168.45,"end":168.95,"sentiment":"neutral","sentiment_score":0.3054794669151306}],"sentiment":"neutral","sentiment_score":0.05282353213237178,"num_words":31,"start":121.645,"end":168.95},{"sentences":[{"text":"Yep.","start":178.08499,"end":178.58499,"sentiment":"positive","sentiment_score":0.3446633815765381},{"text":"Yeah.","start":190.06,"end":190.56,"sentiment":"neutral","sentiment_score":-0.05990388244390488},{"text":"Yep.","start":202.115,"end":202.615,"sentiment":"neutral","sentiment_score":0.1039828285574913},{"text":"Yeah.","start":203.235,"end":203.555,"sentiment":"neutral","sentiment_score":0.11268087476491928},{"text":"Okay.","start":203.555,"end":203.875,"sentiment":"neutral","sentiment_score":0.201133131980896}],"sentiment":"neutral","sentiment_score":0.14051126688718796,"num_words":5,"start":178.08499,"end":203.875},{"sentences":[{"text":"Cool.","start":203.875,"end":204.375,"sentiment":"positive","sentiment_score":0.4068029522895813},{"text":"Yeah.","start":204.915,"end":205.155,"sentiment":"positive","sentiment_score":0.33796238899230957},{"text":"Well, I'm happy to go ahead.","start":205.155,"end":206.355,"sentiment":"positive","sentiment_score":0.62092458208402},{"text":"So if you want do you want me to just confirm via email and we'll get yeah.","start":206.355,"end":213.735,"sentiment":"neutral","sentiment_score":0.15080603387425928},{"text":"Yeah.","start":219.09,"end":219.33,"sentiment":"neutral","sentiment_score":0.09243997931480408}],"sentiment":"neutral","sentiment_score":0.27409443803704703,"num_words":26,"start":203.875,"end":219.33},{"sentences":[{"text":"I've got that.","start":219.33,"end":219.89,"sentiment":"neutral","sentiment_score":0.09569366524616878},{"text":"That's I sent it to you.","start":219.89,"end":221.35,"sentiment":"neutral","sentiment_score":0.0626682514945666},{"text":"Oh, HARDIGRAPH.","start":225.17,"end":225.91,"sentiment":"neutral","sentiment_score":-0.06717776879668236},{"text":"No.","start":225.97,"end":226.20999,"sentiment":"neutral","sentiment_score":-0.15159089863300323},{"text":"I haven't I haven't requested those.","start":226.20999,"end":227.99,"sentiment":"neutral","sentiment_score":-0.10430973147352536}],"sentiment":"neutral","sentiment_score":-0.013817462242311904,"num_words":18,"start":219.33,"end":227.99},{"sentences":[{"text":"Yeah.","start":232.77501,"end":233.095,"sentiment":"neutral","sentiment_score":0.0886613130569458},{"text":"Cool.","start":233.095,"end":233.49501,"sentiment":"neutral","sentiment_score":0.1464112102985382},{"text":"And then so already in there, it's what a a couple of week turnaround, is it?","start":233.49501,"end":238.615,"sentiment":"neutral","sentiment_score":0.06731685902923346},{"text":"Like, depending on Yep.","start":238.615,"end":249.2,"sentiment":"neutral","sentiment_score":0.019799407105892897},{"text":"Yeah.","start":260.285,"end":260.785,"sentiment":"neutral","sentiment_score":-0.032875023782253265}],"sentiment":"neutral","sentiment_score":0.05906369010715381,"num_words":23,"start":232.77501,"end":260.785},{"sentences":[{"text":"Oh, cool.","start":266.285,"end":267.02502,"sentiment":"neutral","sentiment_score":0.18312626332044601},{"text":"Yep.","start":273.75,"end":274.25,"sentiment":"positive","sentiment_score":0.3376755118370056},{"text":"That's beautiful.","start":275.11002,"end":275.85,"sentiment":"positive","sentiment_score":0.5848506093025208},{"text":"Alright.","start":275.99,"end":276.31,"sentiment":"positive","sentiment_score":0.40764784812927246},{"text":"I've just accepted that now.","start":276.31,"end":277.75,"sentiment":"positive","sentiment_score":0.39402981400489806}],"sentiment":"positive","sentiment_score":0.386493288657882,"num_words":11,"start":266.285,"end":277.75},{"sentences":[{"text":"So yeah.","start":277.75,"end":280.01,"sentiment":"neutral","sentiment_score":0.28027068078517914},{"text":"Trying to get it going.","start":280.47,"end":281.69,"sentiment":"positive","sentiment_score":0.6258757770061493},{"text":"Thanks, mate.","start":283.99692,"end":284.55695,"sentiment":"positive","sentiment_score":0.7500882744789124},{"text":"Cheers.","start":284.55695,"end":285.05695,"sentiment":"positive","sentiment_score":0.65202796459198},{"text":"Cheers.","start":287.43692,"end":287.83694,"sentiment":"positive","sentiment_score":0.5171204805374146}],"sentiment":"positive","sentiment_score":0.5781132036989386,"num_words":11,"start":277.75,"end":287.83694},{"sentences":[{"text":"Bye.","start":287.83694,"end":288.33694,"sentiment":"neutral","sentiment_score":0.29955390095710754}],"sentiment":"neutral","sentiment_score":0.29955390095710754,"num_words":1,"start":287.83694,"end":288.33694}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello? Alex speaking. Thanks\n\nChannel 1: Alex,\n\nChannel 0: for being\n\nChannel 1: it's\n\nChannel 0: consulting.\n\nChannel 1: Rory. Well, I was calling. How are you going?\n\nChannel 0: Oh, Roy. How are you doing?\n\nChannel 1: Good, mate. Yourself?\n\nChannel 0: Good. Thank you. I I did just send out the card. I'm sorry. It took a bit longer than I\n\nChannel 1: No.\n\nChannel 0: hoped.\n\nChannel 1: No. I know. I'm calling you because of that because I wanna get this thing fucking pumping.\n\nChannel 0: Okay. No worries.\n\nChannel 1: So just run me through. So how this quote works, is it the last the mapping and reporting we may not need? Is that the one we may not need? Or is it\n\nChannel 0: No. No.\n\nChannel 1: the design?\n\nChannel 0: So there's one in the so there's a one that's not selected,\n\nChannel 1: Right.\n\nChannel 0: which is design mitigation modeling, and that hopefully\n\nChannel 1: Yep.\n\nChannel 0: we won't need it.\n\nChannel 1: Oh, okay. Yep.\n\nChannel 0: And\n\nChannel 1: Right.\n\nChannel 0: and don't select it because I prefer\n\nChannel 1: Yeah.\n\nChannel 0: like, it it yeah. Like, you might not need it, so there's no point\n\nChannel 1: Yeah.\n\nChannel 0: selecting it.\n\nChannel 1: Just just based off what I've sent you in the correspondence from Melbourne Water, what is it likely we're not gonna need that? Like, you\n\nChannel 0: I I I reckon it's a fifty fifty. Sorry, Rory. As much as I I don't wanna, let you down the gun path. Look. The the site where it is, I actually know the site because I did a flood assessment down a little bit further on, Whitmere Road, and I got an approval for that.\n\nSo\n\nChannel 1: Yeah.\n\nChannel 0: I I feel like there's there's likelihood that, you can I will be able to get something through just because I have got something through in that area before?\n\nChannel 1: Yep.\n\nChannel 0: I know that the site next to yours gets absolutely smashed. So I'm hoping that the fact that that site's the\n\nChannel 1: Which\n\nChannel 0: one\n\nChannel 1: one?\n\nChannel 0: that's most what number is it? 38?\n\nChannel 1: Okay. Yes. That's what? Two down.\n\nChannel 0: Oh, two down. Sorry. Two down. Yeah. So two down gets smashed, but that's the worst one.\n\nChannel 1: Yep.\n\nChannel 0: I remember that being the worst one.\n\nChannel 1: Okay.\n\nChannel 0: So, look, I reckon where you are from memory, the levels were actually it it kind of almost pondered.\n\nChannel 1: Yeah.\n\nChannel 0: So it meant that it wasn't one of those bad as as a as a large flow coming through, I guess, is one thing. And and your site is a bit higher than the main flow path?\n\nChannel 1: Yeah. Well, that's what's like, I've had a look at the survey that we had done and, yeah, like, it was obviously higher than the other ones.\n\nChannel 0: Yeah. Yeah. So 32, I think, is quite high.\n\nChannel 1: So yeah.\n\nChannel 0: And then look. 34 looks like it it there's just at the rear, there's a little bit of a a little bit of a drop, but I'm hoping that the survey that you've got shows that that's not actually the case and that, well, there's there's no drop.\n\nChannel 1: Yes.\n\nChannel 0: So that because that would be good. The more survey they have and I guess if if you got if you were able to give me, like, photos of the backyard,\n\nChannel 1: Yep.\n\nChannel 0: that would be great. Like, just and and facing the fence at the back. So I can just see if I can put any blockages in there to stop the water from coming through. Like, I mean, not obviously stop it, but, you know, show\n\nChannel 1: Yeah.\n\nChannel 0: that it's actually it's not gonna impact as much if you if you get my I mean, it's not it's not technically dodgy, but it's just trying to make sure that it's we're we're demonstrating it as close as we can.\n\nChannel 1: Yep. Yeah. Okay. Cool. Yeah.\n\nWell, I'm happy to go ahead. So if you want do you want me to just confirm via email and\n\nChannel 0: Yeah.\n\nChannel 1: we'll\n\nChannel 0: Or\n\nChannel 1: get\n\nChannel 0: if you just at the bottom of that, you just tick it, and\n\nChannel 1: yeah.\n\nChannel 0: then it'll come to us. And I'll have you requested flows yet? I'll request them today.\n\nChannel 1: Yeah. I've got that. That's I sent it to you.\n\nChannel 0: No. No. You've got a flow rate. No. We need a hydrograph.\n\nChannel 1: Oh, HARDIGRAPH. No. I haven't I haven't requested those.\n\nChannel 0: Yeah. We'll okay. Well, I'll send that out today, and I'll follow-up later this week.\n\nChannel 1: Yeah. Cool. And then so already in there, it's what a a couple of week turnaround, is it?\n\nChannel 0: Look.\n\nChannel 1: Like,\n\nChannel 0: I mean, to\n\nChannel 1: depending\n\nChannel 0: to\n\nChannel 1: on\n\nChannel 0: get our our initial results, which hopefully show no impact, then we can smash that out within a couple, you know, three three, four weeks, not even.\n\nChannel 1: Yep.\n\nChannel 0: But the the problem sorry. If if the the Melbourne Water can take twenty eight days, hopefully, they won't because I'll use your reference numbers and be like, look. We need it desperately.\n\nChannel 1: Yeah.\n\nChannel 0: So usually, they the quickest I've ever got it from Melbourne Water is fourteen days.\n\nChannel 1: Oh, cool.\n\nChannel 0: So I'll I can push them for that because in in the meantime, we we build the model anyway.\n\nChannel 1: Yep. That's beautiful. Alright. I've just accepted that now. So yeah.\n\nTrying\n\nChannel 0: Great.\n\nChannel 1: to get\n\nChannel 0: Thanks,\n\nChannel 1: it going.\n\nChannel 0: Rory. I'll I'll send out the email today.\n\nChannel 1: Thanks, mate. Cheers.\n\nChannel 0: No worries. Alright. I'll speak to you soon.\n\nChannel 1: Cheers. Bye.\n\nChannel 0: Thanks, mate. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.76,"end":2.08,"sentiment":"neutral","sentiment_score":0.01966722682118416},{"text":"Alex speaking.","start":2.08,"end":2.8999999,"sentiment":"neutral","sentiment_score":0.04795660451054573},{"text":"Thanks","start":3.12,"end":3.36,"sentiment":"positive","sentiment_score":0.4394347965717316}],"sentiment":"neutral","sentiment_score":0.1387538081035018,"channel":0,"num_words":4,"start":1.76,"end":3.36},{"sentences":[{"text":"Alex,","start":3.28,"end":3.6799998,"sentiment":"positive","sentiment_score":0.40122172236442566}],"sentiment":"positive","sentiment_score":0.40122172236442566,"channel":1,"num_words":1,"start":3.28,"end":3.6799998},{"sentences":[{"text":"for 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going?","start":4.7999997,"end":5.62,"sentiment":"neutral","sentiment_score":0.16188247501850128}],"sentiment":"neutral","sentiment_score":0.1386355236172676,"channel":1,"num_words":9,"start":3.84,"end":5.62},{"sentences":[{"text":"Oh, Roy.","start":5.44,"end":6.0,"sentiment":"neutral","sentiment_score":0.1486661732196808},{"text":"How are you doing?","start":6.0,"end":6.8199997,"sentiment":"neutral","sentiment_score":0.15042682737112045}],"sentiment":"neutral","sentiment_score":0.1498399426539739,"channel":0,"num_words":6,"start":5.44,"end":6.8199997},{"sentences":[{"text":"Good, mate.","start":7.2,"end":7.68,"sentiment":"positive","sentiment_score":0.4040479212999344},{"text":"Yourself?","start":7.68,"end":8.18,"sentiment":"neutral","sentiment_score":0.2602474093437195}],"sentiment":"positive","sentiment_score":0.3561144173145294,"channel":1,"num_words":3,"start":7.2,"end":8.18},{"sentences":[{"text":"Good.","start":8.639999,"end":8.88,"sentiment":"neutral","sentiment_score":0.3107770085334778},{"text":"Thank you.","start":8.88,"end":9.44,"sentiment":"positive","sentiment_score":0.41194429993629456},{"text":"I I did just send out the card.","start":9.44,"end":11.36,"sentiment":"neutral","sentiment_score":0.05237679649144411},{"text":"I'm sorry.","start":11.36,"end":11.759999,"sentiment":"neutral","sentiment_score":-0.16650191694498062},{"text":"It took a bit longer than I","start":11.759999,"end":12.96,"sentiment":"neutral","sentiment_score":-0.23882660482610976}],"sentiment":"neutral","sentiment_score":-0.022555504366755484,"channel":0,"num_words":20,"start":8.639999,"end":12.96},{"sentences":[{"text":"No.","start":12.955,"end":13.195,"sentiment":"neutral","sentiment_score":-0.25294554233551025}],"sentiment":"neutral","sentiment_score":-0.25294554233551025,"channel":1,"num_words":1,"start":12.955,"end":13.195},{"sentences":[{"text":"hoped.","start":12.96,"end":13.46,"sentiment":"neutral","sentiment_score":-0.2298049628734589}],"sentiment":"neutral","sentiment_score":-0.2298049628734589,"channel":0,"num_words":1,"start":12.96,"end":13.46},{"sentences":[{"text":"No.","start":13.195,"end":13.695,"sentiment":"negative","sentiment_score":-0.3901755809783935},{"text":"I know.","start":14.075,"end":14.635,"sentiment":"negative","sentiment_score":-0.35204850137233734},{"text":"I'm calling you because of that because I wanna get this thing fucking 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need?","start":28.21,"end":29.65,"sentiment":"neutral","sentiment_score":-0.0363650843501091},{"text":"Or is it","start":29.65,"end":30.369999,"sentiment":"neutral","sentiment_score":-0.03201270600159963}],"sentiment":"neutral","sentiment_score":-0.029332027234362835,"channel":1,"num_words":33,"start":21.515,"end":30.369999},{"sentences":[{"text":"No.","start":29.98,"end":30.22,"sentiment":"neutral","sentiment_score":-0.1182834655046463},{"text":"No.","start":30.22,"end":30.539999,"sentiment":"neutral","sentiment_score":-0.153865784406662}],"sentiment":"neutral","sentiment_score":-0.13607462495565414,"channel":0,"num_words":2,"start":29.98,"end":30.539999},{"sentences":[{"text":"the design?","start":30.369999,"end":30.949999,"sentiment":"neutral","sentiment_score":-0.11790291965007782}],"sentiment":"neutral","sentiment_score":-0.11790291965007782,"channel":1,"num_words":2,"start":30.369999,"end":30.949999},{"sentences":[{"text":"So there's one in the so there's a one that's not 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hopefully","start":36.059998,"end":39.04,"sentiment":"neutral","sentiment_score":-0.024304625811055303}],"sentiment":"neutral","sentiment_score":-0.024304625811055303,"channel":0,"num_words":8,"start":36.059998,"end":39.04},{"sentences":[{"text":"Yep.","start":38.625,"end":39.125,"sentiment":"neutral","sentiment_score":-0.06682124733924866}],"sentiment":"neutral","sentiment_score":-0.06682124733924866,"channel":1,"num_words":1,"start":38.625,"end":39.125},{"sentences":[{"text":"we won't need it.","start":39.1,"end":40.035,"sentiment":"neutral","sentiment_score":-0.08923309296369553}],"sentiment":"neutral","sentiment_score":-0.08923309296369553,"channel":0,"num_words":4,"start":39.1,"end":40.035},{"sentences":[{"text":"Oh, okay.","start":40.464996,"end":41.024998,"sentiment":"neutral","sentiment_score":-0.017061742022633553},{"text":"Yep.","start":41.024998,"end":41.504997,"sentiment":"neutral","sentiment_score":-0.005762274842709303}],"sentiment":"neutral","sentiment_score":-0.013295252962658802,"channel":1,"num_words":3,"start":40.464996,"end":41.504997},{"sentences":[{"text":"And","start":41.475,"end":41.875,"sentiment":"neutral","sentiment_score":-0.008210621774196625}],"sentiment":"neutral","sentiment_score":-0.008210621774196625,"channel":0,"num_words":1,"start":41.475,"end":41.875},{"sentences":[{"text":"Right.","start":41.504997,"end":42.004997,"sentiment":"neutral","sentiment_score":-0.01543390192091465}],"sentiment":"neutral","sentiment_score":-0.01543390192091465,"channel":1,"num_words":1,"start":41.504997,"end":42.004997},{"sentences":[{"text":"and don't select it because I 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you","start":55.649998,"end":56.39,"sentiment":"neutral","sentiment_score":-0.1004963144659996}],"sentiment":"neutral","sentiment_score":-0.10141542345285416,"channel":1,"num_words":25,"start":49.344997,"end":56.39},{"sentences":[{"text":"I I I reckon it's a fifty fifty.","start":56.99,"end":59.25,"sentiment":"neutral","sentiment_score":-0.07761761080473661},{"text":"Sorry, Rory.","start":59.55,"end":60.27,"sentiment":"neutral","sentiment_score":-0.15829575061798096},{"text":"As much as I I don't wanna, let you down the gun path.","start":60.27,"end":63.55,"sentiment":"neutral","sentiment_score":-0.30861690181952256},{"text":"Look.","start":63.55,"end":63.87,"sentiment":"neutral","sentiment_score":-0.09002692997455597},{"text":"The the site where it is, I actually know the site because I did a flood assessment down a little bit further on, Whitmere Road, and I got an approval for 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hopefully show no impact, then we can smash that out within a couple, you know, three three, four weeks, not even.","start":240.515,"end":248.79,"sentiment":"neutral","sentiment_score":0.0630884492010982}],"sentiment":"neutral","sentiment_score":0.0630884492010982,"channel":0,"num_words":27,"start":240.515,"end":248.79},{"sentences":[{"text":"Yep.","start":248.7,"end":249.2,"sentiment":"neutral","sentiment_score":0.0032547935843467712}],"sentiment":"neutral","sentiment_score":0.0032547935843467712,"channel":1,"num_words":1,"start":248.7,"end":249.2},{"sentences":[{"text":"But the the problem sorry.","start":249.33,"end":252.05,"sentiment":"neutral","sentiment_score":-0.10047549307346344},{"text":"If if the the Melbourne Water can take twenty eight days, hopefully, they won't because I'll use your reference numbers and be like, look.","start":252.05,"end":258.53,"sentiment":"neutral","sentiment_score":-0.16279921618600687},{"text":"We need it 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cool.","start":266.285,"end":267.02502,"sentiment":"neutral","sentiment_score":0.18312626332044601}],"sentiment":"neutral","sentiment_score":0.18312626332044601,"channel":1,"num_words":2,"start":266.285,"end":267.02502},{"sentences":[{"text":"So I'll I can push them for that because in in the meantime, we we build the model anyway.","start":268.425,"end":273.165,"sentiment":"neutral","sentiment_score":0.16617610305547714}],"sentiment":"neutral","sentiment_score":0.16617610305547714,"channel":0,"num_words":19,"start":268.425,"end":273.165},{"sentences":[{"text":"Yep.","start":273.75,"end":274.25,"sentiment":"positive","sentiment_score":0.3376755118370056},{"text":"That's beautiful.","start":275.11002,"end":275.85,"sentiment":"positive","sentiment_score":0.5848506093025208},{"text":"Alright.","start":275.99,"end":276.31,"sentiment":"positive","sentiment_score":0.40764784812927246},{"text":"I've just accepted that now.","start":276.31,"end":277.75,"sentiment":"positive","sentiment_score":0.39402981400489806},{"text":"So yeah.","start":277.75,"end":280.01,"sentiment":"neutral","sentiment_score":0.28027068078517914}],"sentiment":"positive","sentiment_score":0.4041559100151062,"channel":1,"num_words":11,"start":273.75,"end":280.01},{"sentences":[{"text":"Trying","start":280.47,"end":280.71,"sentiment":"positive","sentiment_score":0.4235183894634247}],"sentiment":"positive","sentiment_score":0.4235183894634247,"channel":1,"num_words":1,"start":280.47,"end":280.71},{"sentences":[{"text":"Great.","start":280.56,"end":280.96002,"sentiment":"positive","sentiment_score":0.6578296422958374}],"sentiment":"positive","sentiment_score":0.6578296422958374,"channel":0,"num_words":1,"start":280.56,"end":280.96002},{"sentences":[{"text":"to get","start":280.71,"end":281.03,"sentiment":"positive","sentiment_score":0.6227789521217346}],"sentiment":"positive","sentiment_score":0.6227789521217346,"channel":1,"num_words":2,"start":280.71,"end":281.03},{"sentences":[{"text":"Thanks,","start":280.96002,"end":281.28,"sentiment":"positive","sentiment_score":0.7319188117980957}],"sentiment":"positive","sentiment_score":0.7319188117980957,"channel":0,"num_words":1,"start":280.96002,"end":281.28},{"sentences":[{"text":"it going.","start":281.03,"end":281.69,"sentiment":"positive","sentiment_score":0.7301512956619263}],"sentiment":"positive","sentiment_score":0.7301512956619263,"channel":1,"num_words":2,"start":281.03,"end":281.69},{"sentences":[{"text":"Rory.","start":281.28,"end":281.68002,"sentiment":"positive","sentiment_score":0.47410234808921814},{"text":"I'll I'll send out the email today.","start":281.68002,"end":283.46002,"sentiment":"positive","sentiment_score":0.34511490379061016}],"sentiment":"positive","sentiment_score":0.3612383343279362,"channel":0,"num_words":8,"start":281.28,"end":283.46002},{"sentences":[{"text":"Thanks, mate.","start":283.99692,"end":284.55695,"sentiment":"positive","sentiment_score":0.7500882744789124},{"text":"Cheers.","start":284.55695,"end":285.05695,"sentiment":"positive","sentiment_score":0.65202796459198}],"sentiment":"positive","sentiment_score":0.7174015045166016,"channel":1,"num_words":3,"start":283.99692,"end":285.05695},{"sentences":[{"text":"No worries.","start":285.12,"end":285.68002,"sentiment":"neutral","sentiment_score":0.2972216010093689},{"text":"Alright.","start":285.68002,"end":286.08002,"sentiment":"neutral","sentiment_score":0.2574121356010437},{"text":"I'll speak to you soon.","start":286.08002,"end":287.22,"sentiment":"positive","sentiment_score":0.3695956110954285}],"sentiment":"positive","sentiment_score":0.3374791741371155,"channel":0,"num_words":8,"start":285.12,"end":287.22},{"sentences":[{"text":"Cheers.","start":287.43692,"end":287.83694,"sentiment":"positive","sentiment_score":0.5171204805374146},{"text":"Bye.","start":287.83694,"end":288.33694,"sentiment":"neutral","sentiment_score":0.29955390095710754}],"sentiment":"positive","sentiment_score":0.40833719074726105,"channel":1,"num_words":2,"start":287.43692,"end":288.33694},{"sentences":[{"text":"Thanks, mate.","start":288.40002,"end":289.04,"sentiment":"positive","sentiment_score":0.6853642761707306},{"text":"Bye.","start":289.04,"end":289.54,"sentiment":"neutral","sentiment_score":-0.12550146877765656}],"sentiment":"positive","sentiment_score":0.4150756945212682,"channel":0,"num_words":3,"start":288.40002,"end":289.54}]},"summary":{"result":"success","short":"The customer, Rory, calls the agent, Alex, to discuss a quote and whether they need to select a design mitigation modeling. They discuss the possibility of a flood assessment and the need for a flood mitigation model. They also discuss the timeline for receiving the quote and the need for a hydrograph. The agent agrees to send an email with the quote and mentions that they will follow up later."},"intents":{"segments":[{"text":"So how this quote works, is it the last the mapping and reporting we may not need? Is that the one we may not need? Or is it No.","start_word":74,"end_word":102,"intents":[{"intent":"Ask about quote details","confidence_score":0.00009374975}]},{"text":"which is design mitigation modeling, and that hopefully Yep. we won't need it. Oh, okay.","start_word":119,"end_word":133,"intents":[{"intent":"Question availability of design mitigation modeling","confidence_score":0.00003552317}]},{"text":"The the site where it is, I actually know the site because I did a flood assessment down a little bit further on, Whitmere Road, and I got an approval for that. So Yeah.","start_word":211,"end_word":244,"intents":[{"intent":"Inquire about site approval","confidence_score":0.011846188},{"intent":"Express confusion about site location","confidence_score":0.019584239}]},{"text":"And I'll have you requested flows yet?","start_word":649,"end_word":655,"intents":[{"intent":"Request flows","confidence_score":0.56073517}]},{"text":"Well, I'll send that out today, and I'll follow-up later this week. Yeah. Cool.","start_word":694,"end_word":707,"intents":[{"intent":"Follow-up","confidence_score":0.16274135}]},{"text":"So I'll I can push them for that because in in the meantime, we we build the model anyway. Yep.","start_word":811,"end_word":830,"intents":[{"intent":"Push for results","confidence_score":0.121923186}]}]},"sentiments":{"segments":[{"text":"Hello? Alex speaking.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.03581812605261803},{"text":"Thanks Alex, for being it's consulting.","start_word":3,"end_word":8,"sentiment":"positive","sentiment_score":0.469120591878891},{"text":"Rory. Well, I was calling. How are you going? Oh, Roy. How are you doing?","start_word":9,"end_word":23,"sentiment":"neutral","sentiment_score":0.1432783305644989},{"text":"Good, mate.","start_word":24,"end_word":25,"sentiment":"positive","sentiment_score":0.40266963839530945},{"text":"Yourself? Good.","start_word":26,"end_word":27,"sentiment":"neutral","sentiment_score":0.2804592549800873},{"text":"Thank you.","start_word":28,"end_word":29,"sentiment":"positive","sentiment_score":0.39534544944763184},{"text":"I I did just send out the card. I'm sorry. It took a bit longer than I No. hoped.","start_word":30,"end_word":48,"sentiment":"neutral","sentiment_score":-0.12763965129852295},{"text":"No. I know. I'm calling you because of that because I wanna get this thing fucking pumping.","start_word":49,"end_word":65,"sentiment":"negative","sentiment_score":-0.4822893738746643},{"text":"Okay. No worries. So just run me through. So how this quote works, is it the last the mapping and reporting we may not need? Is that the one we may not need? Or is it No. No. the design? So there's one in the so there's a one that's not selected, Right. which is design mitigation modeling, and that hopefully Yep. we won't need it. Oh, okay. Yep. And Right. and don't select it because I prefer Yeah. like, it it yeah. Like, you might not need it, so there's no point Yeah. selecting it. Just just based off what I've sent you in the correspondence from Melbourne Water, what is it likely we're not gonna need that? Like, you I I I reckon it's a fifty fifty. Sorry, Rory. As much as I I don't wanna, let you down the gun path. Look. The the site where it is, I actually know the site because I did a flood assessment down a little bit further on, Whitmere Road, and I got an approval for that. So Yeah. I I feel like there's there's likelihood that, you can I will be able to get something through just because I have got something through in that area before? Yep.","start_word":66,"end_word":274,"sentiment":"neutral","sentiment_score":-0.08368264138698578},{"text":"I know that the site next to yours gets absolutely smashed.","start_word":275,"end_word":285,"sentiment":"negative","sentiment_score":-0.5471868515014648},{"text":"So I'm hoping that the fact that that site's the Which one one? that's most what number is it? 38? Okay. Yes. That's what? Two down. Oh, two down. Sorry. Two down. Yeah.","start_word":286,"end_word":318,"sentiment":"neutral","sentiment_score":-0.10130367089401592},{"text":"So two down gets smashed, but that's the worst one.","start_word":319,"end_word":328,"sentiment":"negative","sentiment_score":-0.5346692800521851},{"text":"Yep.","start_word":329,"end_word":329,"sentiment":"neutral","sentiment_score":-0.164449080824852},{"text":"I remember that being the worst one.","start_word":330,"end_word":336,"sentiment":"negative","sentiment_score":-0.3835088014602661},{"text":"Okay. So, look, I reckon where you are from memory, the levels were actually it it kind of almost pondered. Yeah. So it meant that it wasn't one of those bad as as a as a large flow coming through, I guess, is one thing. And and your site is a bit higher than the main flow path? Yeah. Well, that's what's like, I've had a look at the survey that we had done and, yeah, like, it was obviously higher than the other ones. Yeah. Yeah. So 32, I think, is quite high. So yeah. And then look. 34 looks like it it there's just at the rear, there's a little bit of a a little bit of a drop, but I'm hoping that the survey that you've got shows that that's not actually the case and that, well, there's there's no drop. Yes.","start_word":337,"end_word":481,"sentiment":"neutral","sentiment_score":-0.008010831661522388},{"text":"So that because that would be good.","start_word":482,"end_word":488,"sentiment":"positive","sentiment_score":0.5106171369552612},{"text":"The more survey they have and I guess if if you got if you were able to give me, like, photos of the backyard, Yep.","start_word":489,"end_word":513,"sentiment":"neutral","sentiment_score":0.19412364065647125},{"text":"that would be great.","start_word":514,"end_word":517,"sentiment":"positive","sentiment_score":0.5688902735710144},{"text":"Like, just and and facing the fence at the back. So I can just see if I can put any blockages in there to stop the water from coming through. Like, I mean, not obviously stop it, but, you know, show Yeah. that it's actually it's not gonna impact as much if you if you get my I mean, it's not it's not technically dodgy, but it's just trying to make sure that it's we're we're demonstrating it as close as we can. Yep. Yeah. Okay.","start_word":518,"end_word":603,"sentiment":"neutral","sentiment_score":0.0465439528573391},{"text":"Cool. Yeah. Well, I'm happy to go ahead.","start_word":604,"end_word":611,"sentiment":"positive","sentiment_score":0.5333552956581116},{"text":"So if you want do you want me to just confirm via email and Yeah. we'll Or get if you just at the bottom of that, you just tick it, and yeah. then it'll come to us. And I'll have you requested flows yet? I'll request them today. Yeah. I've got that. That's I sent it to you. No. No. You've got a flow rate. No. We need a hydrograph. Oh, HARDIGRAPH. No. I haven't I haven't requested those. Yeah. We'll okay. Well, I'll send that out today, and I'll follow-up later this week. Yeah. Cool. And then so already in there, it's what a a couple of week turnaround, is it? Look. Like, I mean, to depending to on get our our initial results, which hopefully show no impact, then we can smash that out within a couple, you know, three three, four weeks, not even. Yep. But the the problem sorry. If if the the Melbourne Water can take twenty eight days, hopefully, they won't because I'll use your reference numbers and be like, look. We need it desperately. Yeah. So usually, they the quickest I've ever got it from Melbourne Water is fourteen days. Oh, cool. So I'll I can push them for that because in in the meantime, we we build the model anyway.","start_word":612,"end_word":829,"sentiment":"neutral","sentiment_score":0.02623736672103405},{"text":"Yep. That's beautiful. Alright. I've just accepted that now.","start_word":830,"end_word":838,"sentiment":"positive","sentiment_score":0.4514959752559662},{"text":"So yeah.","start_word":839,"end_word":840,"sentiment":"neutral","sentiment_score":0.2854905128479004},{"text":"Trying Great. to get Thanks, it going. Rory.","start_word":841,"end_word":848,"sentiment":"positive","sentiment_score":0.6017109155654907},{"text":"I'll I'll send out the email today.","start_word":849,"end_word":855,"sentiment":"neutral","sentiment_score":0.32086312770843506},{"text":"Thanks, mate. Cheers.","start_word":856,"end_word":858,"sentiment":"positive","sentiment_score":0.7104403376579285},{"text":"No worries. Alright.","start_word":859,"end_word":861,"sentiment":"neutral","sentiment_score":0.27991729974746704},{"text":"I'll speak to you soon. Cheers.","start_word":862,"end_word":867,"sentiment":"positive","sentiment_score":0.3955008089542389},{"text":"Bye.","start_word":868,"end_word":868,"sentiment":"neutral","sentiment_score":0.29955390095710754},{"text":"Thanks, mate. Bye.","start_word":869,"end_word":871,"sentiment":"positive","sentiment_score":0.5863381624221802}],"average":{"sentiment":"neutral","sentiment_score":0.014703653476856373}}}}