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I'll see if this person is available.\n\nChannel 0: Andrew?\n\nChannel 1: Thanks. Please stay on the line. Hello.\n\nChannel 0: Oh,\n\nChannel 1: Wayne\n\nChannel 0: hi, Wayne. It's Andrew from Vigilance AI.\n\nChannel 1: speaking.\n\nChannel 0: Have I caught you in a bad time?\n\nChannel 1: Mate, it's always a bad time, but go ahead. What are you trying to what are you trying to sell\n\nChannel 0: Well,\n\nChannel 1: me, Andrew?\n\nChannel 0: I'm really sorry to disturb you, mate. We spoke a few months ago, actually. And by the time you were you said that you were busy, and I sent you an email with some information about Vigilance AI.\n\nChannel 1: Okay.\n\nChannel 0: And I just wanted to follow-up to see if now might be a good time for a schedule, a quick demo with\n\nChannel 1: Mate,\n\nChannel 0: our CTO.\n\nChannel 1: we really don't utilize we really have no requirement at this stage for AI services. We're actually developing our own for our own software that we run. So that is specifically targeted towards the tire maintenance area. So there wouldn't be any any any requirement, mate. Alright.\n\nChannel 0: Alright. Well, understood.\n\nChannel 1: Okay.\n\nChannel 0: Just wanna thank you for answering, Wayne. I really appreciate\n\nChannel 1: No no\n\nChannel 0: it.\n\nChannel 1: worries.\n\nChannel 0: You have a\n\nChannel 1: Thank\n\nChannel 0: great\n\nChannel 1: you.\n\nChannel 0: day, mate.\n\nChannel 1: You too, mate. Bye.","paragraphs":[{"sentences":[{"text":"Your name and reason for calling.","start":0.39999998,"end":2.26,"sentiment":"neutral","sentiment_score":0.02035504688198368},{"text":"I'll see if this person is available.","start":2.32,"end":4.18,"sentiment":"neutral","sentiment_score":0.024518979447228566}],"sentiment":"neutral","sentiment_score":0.022597164417115543,"channel":1,"num_words":13,"start":0.39999998,"end":4.18},{"sentences":[{"text":"Andrew?","start":5.04,"end":5.54,"sentiment":"neutral","sentiment_score":0.03672017902135849}],"sentiment":"neutral","sentiment_score":0.03672017902135849,"channel":0,"num_words":1,"start":5.04,"end":5.54},{"sentences":[{"text":"Thanks.","start":9.76,"end":10.26,"sentiment":"neutral","sentiment_score":0.2902812361717224},{"text":"Please stay on the line.","start":10.719999,"end":12.34,"sentiment":"neutral","sentiment_score":0.13936780393123627},{"text":"Hello.","start":15.485001,"end":15.985001,"sentiment":"neutral","sentiment_score":0.03266391530632973}],"sentiment":"neutral","sentiment_score":0.1456834530191762,"channel":1,"num_words":7,"start":9.76,"end":15.985001},{"sentences":[{"text":"Oh,","start":17.925,"end":18.245,"sentiment":"neutral","sentiment_score":0.03255333751440048}],"sentiment":"neutral","sentiment_score":0.03255333751440048,"channel":0,"num_words":1,"start":17.925,"end":18.245},{"sentences":[{"text":"Wayne","start":18.205,"end":18.705,"sentiment":"neutral","sentiment_score":0.036553408950567245}],"sentiment":"neutral","sentiment_score":0.036553408950567245,"channel":1,"num_words":1,"start":18.205,"end":18.705},{"sentences":[{"text":"hi, Wayne.","start":18.245,"end":18.805,"sentiment":"neutral","sentiment_score":0.03738110326230526},{"text":"It's Andrew from Vigilance AI.","start":18.805,"end":20.965,"sentiment":"neutral","sentiment_score":0.04802194088697433}],"sentiment":"neutral","sentiment_score":0.04498170156564031,"channel":0,"num_words":7,"start":18.245,"end":20.965},{"sentences":[{"text":"speaking.","start":20.925001,"end":21.425001,"sentiment":"neutral","sentiment_score":0.006281149573624134}],"sentiment":"neutral","sentiment_score":0.006281149573624134,"channel":1,"num_words":1,"start":20.925001,"end":21.425001},{"sentences":[{"text":"Have I caught you in a bad time?","start":20.965,"end":22.825,"sentiment":"neutral","sentiment_score":-0.1256495714187622}],"sentiment":"neutral","sentiment_score":-0.1256495714187622,"channel":0,"num_words":8,"start":20.965,"end":22.825},{"sentences":[{"text":"Mate, it's always a bad time, but go ahead.","start":23.645,"end":25.825,"sentiment":"neutral","sentiment_score":-0.1605803295969963},{"text":"What are you trying to what are you trying to sell","start":26.365,"end":27.805,"sentiment":"neutral","sentiment_score":-0.0849631970578974}],"sentiment":"neutral","sentiment_score":-0.11899090670049191,"channel":1,"num_words":20,"start":23.645,"end":27.805},{"sentences":[{"text":"Well,","start":27.78,"end":28.02,"sentiment":"neutral","sentiment_score":-0.04573757573962211}],"sentiment":"neutral","sentiment_score":-0.04573757573962211,"channel":0,"num_words":1,"start":27.78,"end":28.02},{"sentences":[{"text":"me, Andrew?","start":27.805,"end":28.35,"sentiment":"neutral","sentiment_score":-0.032696133479475975}],"sentiment":"neutral","sentiment_score":-0.032696133479475975,"channel":1,"num_words":2,"start":27.805,"end":28.35},{"sentences":[{"text":"I'm really sorry to disturb you, mate.","start":28.02,"end":29.960001,"sentiment":"neutral","sentiment_score":-0.2544925659894943},{"text":"We spoke a few months ago, actually.","start":30.02,"end":31.960001,"sentiment":"neutral","sentiment_score":-0.0551040055496352},{"text":"And by the time you were you said that you were busy, and I sent you an email with some information about Vigilance AI.","start":32.34,"end":38.36,"sentiment":"neutral","sentiment_score":-0.05299021963340541}],"sentiment":"neutral","sentiment_score":-0.09049845452567465,"channel":0,"num_words":38,"start":28.02,"end":38.36},{"sentences":[{"text":"Okay.","start":38.67,"end":39.17,"sentiment":"neutral","sentiment_score":0.052171044051647186}],"sentiment":"neutral","sentiment_score":0.052171044051647186,"channel":1,"num_words":1,"start":38.67,"end":39.17},{"sentences":[{"text":"And I just wanted to follow-up to see if now might be a good time for a schedule, a quick demo with","start":38.82,"end":46.434998,"sentiment":"neutral","sentiment_score":0.13169339536265892}],"sentiment":"neutral","sentiment_score":0.13169339536265892,"channel":0,"num_words":22,"start":38.82,"end":46.434998},{"sentences":[{"text":"Mate,","start":46.325,"end":46.725002,"sentiment":"neutral","sentiment_score":0.0482865646481514}],"sentiment":"neutral","sentiment_score":0.0482865646481514,"channel":1,"num_words":1,"start":46.325,"end":46.725002},{"sentences":[{"text":"our CTO.","start":46.434998,"end":47.175,"sentiment":"neutral","sentiment_score":0.03371638245880604}],"sentiment":"neutral","sentiment_score":0.03371638245880604,"channel":0,"num_words":2,"start":46.434998,"end":47.175},{"sentences":[{"text":"we really don't utilize we really have no requirement at this stage for AI services.","start":46.725002,"end":56.33,"sentiment":"neutral","sentiment_score":-0.28387212455272676},{"text":"We're actually developing our own for our own software that we 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understood.","start":76.546936,"end":77.44694,"sentiment":"neutral","sentiment_score":0.14541636407375336}],"sentiment":"neutral","sentiment_score":0.1355901931722959,"channel":0,"num_words":3,"start":76.06693,"end":77.44694},{"sentences":[{"text":"Okay.","start":77.275,"end":77.775,"sentiment":"neutral","sentiment_score":0.17896544933319092}],"sentiment":"neutral","sentiment_score":0.17896544933319092,"channel":1,"num_words":1,"start":77.275,"end":77.775},{"sentences":[{"text":"Just wanna thank you for answering, Wayne.","start":78.06693,"end":79.826935,"sentiment":"positive","sentiment_score":0.4163138823849814},{"text":"I really appreciate","start":79.826935,"end":80.62694,"sentiment":"positive","sentiment_score":0.34264198939005536}],"sentiment":"positive","sentiment_score":0.3942123144865036,"channel":0,"num_words":10,"start":78.06693,"end":80.62694},{"sentences":[{"text":"No 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a","start":80.94694,"end":81.34693,"sentiment":"neutral","sentiment_score":0.2374019275108973}],"sentiment":"neutral","sentiment_score":0.2374019275108973,"channel":0,"num_words":3,"start":80.94694,"end":81.34693},{"sentences":[{"text":"Thank","start":81.275,"end":81.515,"sentiment":"positive","sentiment_score":0.45751214027404785}],"sentiment":"positive","sentiment_score":0.45751214027404785,"channel":1,"num_words":1,"start":81.275,"end":81.515},{"sentences":[{"text":"great","start":81.34693,"end":81.58694,"sentiment":"positive","sentiment_score":0.6087888479232788}],"sentiment":"positive","sentiment_score":0.6087888479232788,"channel":0,"num_words":1,"start":81.34693,"end":81.58694},{"sentences":[{"text":"you.","start":81.515,"end":82.015,"sentiment":"positive","sentiment_score":0.4773520827293396}],"sentiment":"positive","sentiment_score":0.4773520827293396,"channel":1,"num_words":1,"start":81.515,"end":82.015},{"sentences":[{"text":"day, mate.","start":81.58694,"end":82.24693,"sentiment":"neutral","sentiment_score":0.2758002430200577}],"sentiment":"neutral","sentiment_score":0.2758002430200577,"channel":0,"num_words":2,"start":81.58694,"end":82.24693},{"sentences":[{"text":"You too, mate.","start":82.15501,"end":82.795006,"sentiment":"neutral","sentiment_score":0.20115808645884195},{"text":"Bye.","start":82.795006,"end":83.295006,"sentiment":"neutral","sentiment_score":0.10733343660831451}],"sentiment":"neutral","sentiment_score":0.1777019239962101,"channel":1,"num_words":4,"start":82.15501,"end":83.295006}]},"summary":{"result":"success","short":"An agent from Carrefourance AI named Wayne calls a customer named Andrew to follow up on a previous conversation about AI services. Wayne informs Andrew that they do not require AI services at this stage and that they are developing their own software for tire maintenance. The agent agrees to schedule a demo with their CTO and thanks Andrew for answering the call."},"intents":{"segments":[{"text":"And I just wanted to follow-up to see if now might be a good time for a schedule, a quick demo with Mate, our CTO. we really don't utilize we really have no requirement at this stage for AI services. We're actually developing our own for our own software that we run. So that is specifically targeted towards the tire maintenance area. So there wouldn't be any any any requirement, mate.","start_word":101,"end_word":171,"intents":[{"intent":"Schedule demonstration with vigilance ai","confidence_score":0.0007849555}]}]},"sentiments":{"segments":[{"text":"Your name and reason for calling. I'll see if this person is available. Andrew? Thanks. Please stay on the line. Hello. Oh, Wayne hi, Wayne. It's Andrew from Vigilance AI. speaking. Have I caught you in a bad time? Mate, it's always a bad time, but go ahead. What are you trying to what are you trying to sell Well, me, Andrew? I'm really sorry to disturb you, mate. We spoke a few months ago, actually. And by the time you were you said that you were busy, and I sent you an email with some information about Vigilance AI. Okay. And I just wanted to follow-up to see if now might be a good time for a schedule, a quick demo with Mate, our CTO. we really don't utilize we really have no requirement at this stage for AI services. We're actually developing our own for our own software that we run. So that is specifically targeted towards the tire maintenance area. So there wouldn't be any any any requirement, mate. Alright. Alright. Well, understood. Okay.","start_word":0,"end_word":176,"sentiment":"neutral","sentiment_score":-0.031068826094269753},{"text":"Just wanna thank you for answering, Wayne.","start_word":177,"end_word":183,"sentiment":"positive","sentiment_score":0.4129331707954407},{"text":"I really appreciate No no it. worries.","start_word":184,"end_word":190,"sentiment":"neutral","sentiment_score":0.19009211659431455},{"text":"You have a Thank great you.","start_word":191,"end_word":196,"sentiment":"positive","sentiment_score":0.37252160906791687},{"text":"day, mate. You too, mate. Bye.","start_word":197,"end_word":202,"sentiment":"neutral","sentiment_score":0.21283726394176483}],"average":{"sentiment":"neutral","sentiment_score":0.014169508198140814}}}}