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Good afternoon. I'm looking for Bradley, Bradley Riley. Yes. Yeah.\n\nThis is Mary from Vigilance AI. Yes. Thank you. Yes. Hi, Brad.\n\nGood afternoon. This is Mary calling from Vigilance AI. I hope you're doing well. You may you may not remember. We spoke with you a few months ago and you're kinda busy.\n\nSo we sent you an email with some information about our services, our company. So we just wanted to follow-up and see if now might be a better chance to set a quick demo with you along with our CTO. Alright. What mhmm. I understand.\n\nBut nothing to worry about because what we're gonna do is just only providing some ideas of our services just to simply demonstrate the value of our services and how we can help it to your organization so we just only can it's just a twenty minutes of your time. So mhmm. I see. Okay then. I'll make a note of it.\n\nThank you for taking this call.","paragraphs":[{"sentences":[{"text":"Yes, dear.","start":55.85,"end":56.649998,"sentiment":"neutral","sentiment_score":0.17060745507478714},{"text":"Good afternoon.","start":56.649998,"end":57.37,"sentiment":"neutral","sentiment_score":0.22959181666374207},{"text":"I'm looking for Bradley, Bradley Riley.","start":57.37,"end":59.87,"sentiment":"neutral","sentiment_score":0.09373752772808075},{"text":"Yes.","start":65.45,"end":65.95,"sentiment":"neutral","sentiment_score":0.008144006133079529},{"text":"Yeah.","start":69.034996,"end":69.274994,"sentiment":"neutral","sentiment_score":0.01935324445366859}],"sentiment":"neutral","sentiment_score":0.11586008003602426,"num_words":12,"start":55.85,"end":69.274994},{"sentences":[{"text":"This is Mary from Vigilance AI.","start":69.274994,"end":72.494995,"sentiment":"neutral","sentiment_score":0.046632278710603714},{"text":"Yes.","start":75.435,"end":75.935,"sentiment":"neutral","sentiment_score":0.0559103824198246},{"text":"Thank you.","start":79.354996,"end":80.09499,"sentiment":"neutral","sentiment_score":0.23378457874059677},{"text":"Yes.","start":106.765,"end":107.085,"sentiment":"neutral","sentiment_score":0.08728134632110596},{"text":"Hi, Brad.","start":107.085,"end":107.725,"sentiment":"neutral","sentiment_score":0.21442774683237076}],"sentiment":"neutral","sentiment_score":0.10995083767920732,"num_words":12,"start":69.274994,"end":107.725},{"sentences":[{"text":"Good afternoon.","start":107.725,"end":108.305,"sentiment":"positive","sentiment_score":0.3629844933748245},{"text":"This is Mary calling from Vigilance AI.","start":108.685,"end":111.585,"sentiment":"positive","sentiment_score":0.34053305217197966},{"text":"I hope you're doing well.","start":111.86,"end":113.159996,"sentiment":"positive","sentiment_score":0.5001705229282379},{"text":"You may you may not remember.","start":113.54,"end":114.9,"sentiment":"neutral","sentiment_score":0.03456106781959534},{"text":"We spoke with you a few months ago and you're kinda busy.","start":114.9,"end":118.18,"sentiment":"neutral","sentiment_score":-0.021380251583953697}],"sentiment":"neutral","sentiment_score":0.17379238607827574,"num_words":32,"start":107.725,"end":118.18},{"sentences":[{"text":"So we sent you an email with some information about our services, our company.","start":118.18,"end":123.479996,"sentiment":"neutral","sentiment_score":0.10507179849914142},{"text":"So we just wanted to follow-up and see if now might be a better chance to set a quick demo with you along with our CTO.","start":123.94,"end":131.405,"sentiment":"neutral","sentiment_score":0.15006828508698022},{"text":"Alright.","start":132.745,"end":133.065,"sentiment":"neutral","sentiment_score":-0.2288522720336914},{"text":"What mhmm.","start":133.065,"end":135.865,"sentiment":"neutral","sentiment_score":-0.2941100634634495},{"text":"I understand.","start":135.865,"end":136.685,"sentiment":"neutral","sentiment_score":-0.03628281690180302}],"sentiment":"neutral","sentiment_score":0.09962539018856155,"num_words":45,"start":118.18,"end":136.685},{"sentences":[{"text":"But nothing to worry about because what we're gonna do is just only providing some ideas of our services just to simply demonstrate the value of our services and how we can help it to your organization so we just only can it's just a twenty minutes of your time.","start":137.065,"end":152.18,"sentiment":"neutral","sentiment_score":0.14201350692659617},{"text":"So mhmm.","start":153.12,"end":154.99493,"sentiment":"neutral","sentiment_score":-0.13605957105755806},{"text":"I see.","start":155.13493,"end":155.95494,"sentiment":"neutral","sentiment_score":-0.01525240391492844},{"text":"Okay then.","start":156.25494,"end":156.89494,"sentiment":"neutral","sentiment_score":0.035970352590084076},{"text":"I'll make a note of it.","start":156.89494,"end":157.93494,"sentiment":"neutral","sentiment_score":0.10026046633720398}],"sentiment":"neutral","sentiment_score":0.12050894999335851,"num_words":62,"start":137.065,"end":157.93494},{"sentences":[{"text":"Thank you for taking this call.","start":157.93494,"end":159.47495,"sentiment":"neutral","sentiment_score":0.23430068045854568}],"sentiment":"neutral","sentiment_score":0.23430068045854568,"num_words":6,"start":157.93494,"end":159.47495}]}}]},{"alternatives":[{"transcript":"Concordia Lutheran College. For the secondary college, please press 1. For the junior college, please press 2. Thank you for calling Concordia Lutheran College, Stephen Street Campus. To direct your call to the right department, please select from the following three options. For student services, press 1. For the business office, please press 2. For main reception and all other inquiries, please press 3. Good afternoon. Welcome to Concordia Radon speaking. Brad Willie. Yeah. Have you spoken to him before? Where are you calling from? Sorry. Vigilance AI. Okay. I'll see if he wants to take the call. Just a moment. Afternoon. Brad speaking. No. Not not not interested. Sorry. No. Not interested. Sorry. Thank you. 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Lutheran College. For the secondary college, please press 1. For the junior college, please press 2. Thank you for calling Concordia Lutheran College, Stephen Street Campus. To direct your call to the right department, please select from the following three options.\n\nFor student services, press 1. For the business office, please press 2. For main reception and all other inquiries, please press 3. Good afternoon. Welcome to Concordia Radon speaking.\n\nBrad Willie. Yeah. Have you spoken to him before? Where are you calling from? Sorry.\n\nVigilance AI. Okay. I'll see if he wants to take the call. Just a moment. Afternoon.\n\nBrad speaking. No. Not not not interested. Sorry. No.\n\nNot interested. Sorry. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Concordia Lutheran College.","start":0.24,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.021595184380809467},{"text":"For the secondary college, please press 1.","start":2.8,"end":5.94,"sentiment":"neutral","sentiment_score":0.012452974915504456},{"text":"For the junior college, please press 2.","start":6.56,"end":9.62,"sentiment":"neutral","sentiment_score":0.01584696995892695},{"text":"Thank you for calling Concordia Lutheran College, Stephen Street Campus.","start":17.585,"end":21.525,"sentiment":"neutral","sentiment_score":0.32114003896713256},{"text":"To direct your call to the right department, please select from the following three options.","start":21.904999,"end":27.205,"sentiment":"neutral","sentiment_score":0.14013583809137345}],"sentiment":"neutral","sentiment_score":0.13276959829298512,"num_words":42,"start":0.24,"end":27.205},{"sentences":[{"text":"For student services, press 1.","start":27.744999,"end":30.519999,"sentiment":"neutral","sentiment_score":0.04633845388889313},{"text":"For the business office, please press 2.","start":30.519999,"end":33.02,"sentiment":"neutral","sentiment_score":0.05264450928994587},{"text":"For main reception and all other inquiries, please press 3.","start":33.32,"end":37.5,"sentiment":"neutral","sentiment_score":0.06082457080483437},{"text":"Good afternoon.","start":51.585,"end":52.305,"sentiment":"neutral","sentiment_score":0.2300742119550705},{"text":"Welcome to Concordia Radon speaking.","start":52.305,"end":55.204998,"sentiment":"neutral","sentiment_score":0.25377104580402376}],"sentiment":"neutral","sentiment_score":0.10129148949836862,"num_words":29,"start":27.744999,"end":55.204998},{"sentences":[{"text":"Brad Willie.","start":61.23,"end":61.949997,"sentiment":"neutral","sentiment_score":0.06330813840031624},{"text":"Yeah.","start":61.949997,"end":62.449997,"sentiment":"neutral","sentiment_score":0.028852373361587524},{"text":"Have you spoken to him before?","start":62.91,"end":64.61,"sentiment":"neutral","sentiment_score":0.014904360752552748},{"text":"Where are you calling from?","start":67.07,"end":68.19,"sentiment":"neutral","sentiment_score":0.002282024919986725},{"text":"Sorry.","start":68.19,"end":68.69,"sentiment":"neutral","sentiment_score":-0.01948004961013794}],"sentiment":"neutral","sentiment_score":0.015788325977822145,"num_words":15,"start":61.23,"end":68.69},{"sentences":[{"text":"Vigilance AI.","start":73.525,"end":74.825,"sentiment":"neutral","sentiment_score":0.03748786076903343},{"text":"Okay.","start":76.165,"end":76.565,"sentiment":"neutral","sentiment_score":0.07611485570669174},{"text":"I'll see if he wants to take the call.","start":76.565,"end":78.005,"sentiment":"neutral","sentiment_score":0.07830372080206871},{"text":"Just a moment.","start":78.005,"end":78.825,"sentiment":"neutral","sentiment_score":0.10470495621363322},{"text":"Afternoon.","start":105.104996,"end":105.585,"sentiment":"neutral","sentiment_score":0.06409623473882675}],"sentiment":"neutral","sentiment_score":0.07712719799019396,"num_words":16,"start":73.525,"end":105.585},{"sentences":[{"text":"Brad speaking.","start":105.585,"end":106.48499,"sentiment":"neutral","sentiment_score":0.03851798363029957},{"text":"No.","start":132.205,"end":132.52501,"sentiment":"neutral","sentiment_score":-0.2778865098953247},{"text":"Not not not interested.","start":132.52501,"end":133.985,"sentiment":"negative","sentiment_score":-0.39230959117412567},{"text":"Sorry.","start":134.52501,"end":135.02501,"sentiment":"neutral","sentiment_score":-0.2898600101470947},{"text":"No.","start":152.56493,"end":152.80493,"sentiment":"neutral","sentiment_score":-0.32700836658477783}],"sentiment":"neutral","sentiment_score":-0.2652174760070112,"num_words":9,"start":105.585,"end":152.80493},{"sentences":[{"text":"Not interested.","start":152.80493,"end":153.54494,"sentiment":"negative","sentiment_score":-0.36877746880054474},{"text":"Sorry.","start":153.60493,"end":154.10493,"sentiment":"neutral","sentiment_score":-0.21170544624328613},{"text":"Thank you.","start":158.48492,"end":159.22493,"sentiment":"neutral","sentiment_score":0.3005233108997345},{"text":"Bye.","start":159.28493,"end":159.78493,"sentiment":"neutral","sentiment_score":0.09852990508079527}],"sentiment":"neutral","sentiment_score":-0.04161397616068522,"num_words":6,"start":152.80493,"end":159.78493}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Concordia Lutheran College. For the secondary college, please press 1. For the junior college, please press 2. Thank you for calling Concordia Lutheran College, Stephen Street Campus. To direct your call to the right department, please select from the following three options.\n\nFor student services, press 1. For the business office, please press 2. For main reception and all other inquiries, please press 3. Good afternoon. Welcome to Concordia Radon speaking.\n\nChannel 0: Yes, dear. Good afternoon. I'm looking for Bradley, Bradley Riley.\n\nChannel 1: Brad Willie. Yeah. Have you spoken to him before?\n\nChannel 0: Yes.\n\nChannel 1: Where are you calling from? Sorry.\n\nChannel 0: Yeah. This is Mary from Vigilance AI.\n\nChannel 1: Vigilance AI.\n\nChannel 0: Yes.\n\nChannel 1: Okay. I'll see if he wants to take the call. Just a moment.\n\nChannel 0: Thank you.\n\nChannel 1: Afternoon. Brad speaking.\n\nChannel 0: Yes. Hi, Brad. Good afternoon. This is Mary calling from Vigilance AI. I hope you're doing well.\n\nYou may you may not remember. We spoke with you a few months ago and you're kinda busy. So we sent you an email with some information about our services, our company. So we just wanted to follow-up and see if now might be a better chance to set a quick demo with you along with our CTO.\n\nChannel 1: No. Not\n\nChannel 0: Alright.\n\nChannel 1: not\n\nChannel 0: What\n\nChannel 1: not interested. Sorry.\n\nChannel 0: mhmm. I understand. But nothing to worry about because what we're gonna do is just only providing some ideas of our services just to simply demonstrate the value of our services and how we can help it to your organization so we just only can it's just a twenty minutes of your time.\n\nChannel 1: No. Not interested.\n\nChannel 0: So\n\nChannel 1: Sorry.\n\nChannel 0: mhmm. I see. Okay then. I'll make a note of it. Thank you for taking\n\nChannel 1: Thank you.\n\nChannel 0: this call.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Concordia Lutheran College.","start":0.24,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.021595184380809467},{"text":"For the secondary college, please press 1.","start":2.8,"end":5.94,"sentiment":"neutral","sentiment_score":0.012452974915504456},{"text":"For the junior college, please press 2.","start":6.56,"end":9.62,"sentiment":"neutral","sentiment_score":0.01584696995892695},{"text":"Thank you for calling Concordia Lutheran College, Stephen Street Campus.","start":17.585,"end":21.525,"sentiment":"neutral","sentiment_score":0.32114003896713256},{"text":"To direct your call to the right department, please select from the following three options.","start":21.904999,"end":27.205,"sentiment":"neutral","sentiment_score":0.14013583809137345}],"sentiment":"neutral","sentiment_score":0.13276959829298512,"channel":1,"num_words":42,"start":0.24,"end":27.205},{"sentences":[{"text":"For student services, press 1.","start":27.744999,"end":30.519999,"sentiment":"neutral","sentiment_score":0.04633845388889313},{"text":"For the business office, please press 2.","start":30.519999,"end":33.02,"sentiment":"neutral","sentiment_score":0.05264450928994587},{"text":"For main reception and all other inquiries, please press 3.","start":33.32,"end":37.5,"sentiment":"neutral","sentiment_score":0.06082457080483437},{"text":"Good afternoon.","start":51.585,"end":52.305,"sentiment":"neutral","sentiment_score":0.2300742119550705},{"text":"Welcome to Concordia Radon 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Brad.","start":107.085,"end":107.725,"sentiment":"neutral","sentiment_score":0.21442774683237076},{"text":"Good afternoon.","start":107.725,"end":108.305,"sentiment":"positive","sentiment_score":0.3629844933748245},{"text":"This is Mary calling from Vigilance AI.","start":108.685,"end":111.585,"sentiment":"positive","sentiment_score":0.34053305217197966},{"text":"I hope you're doing well.","start":111.86,"end":113.159996,"sentiment":"positive","sentiment_score":0.5001705229282379}],"sentiment":"positive","sentiment_score":0.3603935180341496,"channel":0,"num_words":17,"start":106.765,"end":113.159996},{"sentences":[{"text":"You may you may not remember.","start":113.54,"end":114.9,"sentiment":"neutral","sentiment_score":0.03456106781959534},{"text":"We spoke with you a few months ago and you're kinda busy.","start":114.9,"end":118.18,"sentiment":"neutral","sentiment_score":-0.021380251583953697},{"text":"So we sent you an email with some information about our services, our 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The customer is not interested and the representative offers to schedule a demo, but the customer declines and the call ends."},"intents":{"segments":[{"text":"This is Mary calling from Vigilance AI. I hope you're doing well. You may you may not remember. We spoke with you a few months ago and you're kinda busy. So we sent you an email with some information about our services, our company. So we just wanted to follow-up and see if now might be a better chance to set a quick demo with you along with our CTO. No. Not Alright.","start_word":130,"end_word":202,"intents":[{"intent":"Schedule service demonstration","confidence_score":0.04359145}]}]},"sentiments":{"segments":[{"text":"Concordia Lutheran College. For the secondary college, please press 1. For the junior college, please press 2. Thank you for calling Concordia Lutheran College, Stephen Street Campus. To direct your call to the right department, please select from the following three options. For student services, press 1. For the business office, please press 2. For main reception and all other inquiries, please press 3. Good afternoon. Welcome to Concordia Radon speaking. Yes, dear. Good afternoon. I'm looking for Bradley, Bradley Riley. Brad Willie. Yeah. Have you spoken to him before? Yes. Where are you calling from? Sorry. Yeah. This is Mary from Vigilance AI. Vigilance AI. Yes. Okay. I'll see if he wants to take the call. Just a moment. Thank you. Afternoon. Brad speaking. Yes. Hi, Brad.","start_word":0,"end_word":127,"sentiment":"neutral","sentiment_score":0.10338997095823288},{"text":"Good afternoon.","start_word":128,"end_word":129,"sentiment":"positive","sentiment_score":0.3698473870754242},{"text":"This is Mary calling from Vigilance AI.","start_word":130,"end_word":136,"sentiment":"neutral","sentiment_score":0.3297111988067627},{"text":"I hope you're doing well.","start_word":137,"end_word":141,"sentiment":"positive","sentiment_score":0.4929942488670349},{"text":"You may you may not remember. We spoke with you a few months ago and you're kinda busy. So we sent you an email with some information about our services, our company. So we just wanted to follow-up and see if now might be a better chance to set a quick demo with you along with our CTO. No. Not Alright.","start_word":142,"end_word":202,"sentiment":"neutral","sentiment_score":0.05912663787603378},{"text":"not What not interested.","start_word":203,"end_word":206,"sentiment":"negative","sentiment_score":-0.4442863464355469},{"text":"Sorry. mhmm. I understand. But nothing to worry about because what we're gonna do is just only providing some ideas of our services just to simply demonstrate the value of our services and how we can help it to your organization so we just only can it's just a twenty minutes of your time. No.","start_word":207,"end_word":261,"sentiment":"neutral","sentiment_score":0.08262310922145844},{"text":"Not interested.","start_word":262,"end_word":263,"sentiment":"negative","sentiment_score":-0.34261247515678406},{"text":"So Sorry. mhmm. I see. Okay then. I'll make a note of it. Thank you for taking Thank you. this call. Bye.","start_word":264,"end_word":285,"sentiment":"neutral","sentiment_score":0.08065477758646011}],"average":{"sentiment":"neutral","sentiment_score":0.09428851598545576}}}}