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It's Veronica. No. That's okay. Yes.\n\nDid did that eventually anywhere? Okay. Mhmm. Okay. Mhmm.\n\nYep. Okay. I can I can get the team to give them a call and triple check for you? And then you're happy with just an email, text of what they say? What Yeah.\n\nYeah. Yeah. It's all sorted. Okay. Perfect.\n\nLeave it with me. I will get someone on through checking that for you. Mhmm. No problem, Poppy. Anything else you need, though, just give me a call.\n\nMhmm. No. That's okay. That's no problem. Thanks.\n\nSee you. 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Oh, thanks. I I was I've got you guys on the other line. I got cut off. That's why I cut me off. I just sorry. Sorry to bother you. I forgot to ask. You guys have got me logged in to you know, how you sit made a suggestion of the accountants to use? Do you remember where yeah. They I I've got they were supposed to call me. I thought it was the tenth, but I'm not sure. I just wanted my I don't I I don't know. I I I spoke to them last year, and I booked it, and I want I wanted to they said they'll give me the principal, but I just I just wanna make sure that that's still in place. Okay. Thank you. Yeah. Yeah. Just easy. Just as long as it's I wanna make sure that it's booked in and ready to go and, you know, I do yeah. Okay. Perfect. Okay. Great. Thank you so much, Monica. You're the best. Alright. Thank you, darling. I won't I won't bother you again. But thank you so much. Alright. Thank you. Thank you. See you. Bye. 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Oh, thanks. I I was I've got you guys on the other line. I got cut off. That's why I cut me off.\n\nI just sorry. Sorry to bother you. I forgot to ask. You guys have got me logged in to you know, how you sit made a suggestion of the accountants to use? Do you remember where yeah.\n\nThey I I've got they were supposed to call me. I thought it was the tenth, but I'm not sure. I just wanted my I don't I I don't know. I I I spoke to them last year, and I booked it, and I want I wanted to they said they'll give me the principal, but I just I just wanna make sure that that's still in place. Okay.\n\nThank you. Yeah. Yeah. Just easy. Just as long as it's I wanna make sure that it's booked in and ready to go and, you know, I do yeah.\n\nOkay. Perfect. Okay. Great. Thank you so much, Monica.\n\nYou're the best. Alright. Thank you, darling. I won't I won't bother you again. But thank you so much.\n\nAlright. Thank you. Thank you. See you. 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It's Veronica.\n\nChannel 1: Oh, thanks. I I was I've got you guys on the other line. I got cut off. That's why\n\nChannel 0: No.\n\nChannel 1: I cut me off.\n\nChannel 0: That's okay.\n\nChannel 1: I just sorry. Sorry to bother you. I forgot to ask. You guys have got me logged in to you know, how you sit made a suggestion of the accountants to use?\n\nChannel 0: Yes. Did\n\nChannel 1: Do you\n\nChannel 0: did\n\nChannel 1: remember\n\nChannel 0: that eventually\n\nChannel 1: where\n\nChannel 0: anywhere?\n\nChannel 1: yeah. They I I've got they were supposed to call me. I thought it was the\n\nChannel 0: Okay.\n\nChannel 1: tenth, but I'm not sure. I just wanted my I don't I I don't know. I\n\nChannel 0: Mhmm.\n\nChannel 1: I I spoke\n\nChannel 0: Okay.\n\nChannel 1: to them last year, and I booked\n\nChannel 0: Mhmm.\n\nChannel 1: it, and I want I wanted to they said they'll give me the principal, but\n\nChannel 0: Yep.\n\nChannel 1: I just I just wanna make sure that that's still in place.\n\nChannel 0: Okay. I can I can get the team to give them a call and triple check for you?\n\nChannel 1: Okay. Thank\n\nChannel 0: And\n\nChannel 1: you.\n\nChannel 0: then you're happy with just an email, text of what they\n\nChannel 1: Yeah.\n\nChannel 0: say? What Yeah.\n\nChannel 1: Yeah. Just easy. Just\n\nChannel 0: Yeah.\n\nChannel 1: as long as it's I wanna make sure that it's booked in and ready to go and, you know, I do\n\nChannel 0: Yeah.\n\nChannel 1: yeah.\n\nChannel 0: It's all\n\nChannel 1: Okay.\n\nChannel 0: sorted.\n\nChannel 1: Perfect.\n\nChannel 0: Okay. Perfect. Leave it with me. I will get someone on through checking that for you.\n\nChannel 1: Okay. Great. Thank you\n\nChannel 0: Mhmm.\n\nChannel 1: so much, Monica. You're the best.\n\nChannel 0: No problem, Poppy.\n\nChannel 1: Alright.\n\nChannel 0: Anything else you need, though, just give me a call.\n\nChannel 1: Thank you, darling. I won't I won't bother you again. But\n\nChannel 0: Mhmm.\n\nChannel 1: thank\n\nChannel 0: No.\n\nChannel 1: you\n\nChannel 0: That's\n\nChannel 1: so much.\n\nChannel 0: okay. That's\n\nChannel 1: Alright.\n\nChannel 0: no problem. Thanks.\n\nChannel 1: Thank you. Thank you. See you. Bye.\n\nChannel 0: See you. Bye.\n\nChannel 1: Bye, Dakota.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.1599998,"end":2.6599998,"sentiment":"neutral","sentiment_score":0.02234012261033058}],"sentiment":"neutral","sentiment_score":0.02234012261033058,"channel":1,"num_words":1,"start":2.1599998,"end":2.6599998},{"sentences":[{"text":"Hi, Patsy.","start":3.4399998,"end":4.08,"sentiment":"neutral","sentiment_score":0.058838943019509315},{"text":"It's Veronica.","start":4.08,"end":4.8199997,"sentiment":"neutral","sentiment_score":0.0821564793586731}],"sentiment":"neutral","sentiment_score":0.0704977111890912,"channel":0,"num_words":4,"start":3.4399998,"end":4.8199997},{"sentences":[{"text":"Oh, thanks.","start":5.2799997,"end":5.8399997,"sentiment":"neutral","sentiment_score":0.2788871228694916},{"text":"I I was I've got you guys on the other line.","start":5.8399997,"end":8.08,"sentiment":"neutral","sentiment_score":-0.045209686695174736},{"text":"I got cut 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Veronica also asks about a suggestion to use an account and confirms if the request has been made. Patsy promises to check with the team and get back to Veronica."},"intents":{"segments":[{"text":"You guys have got me logged in to you know, how you sit made a suggestion of the accountants to use? Yes.","start_word":42,"end_word":63,"intents":[{"intent":"Assist with suggestions","confidence_score":0.00026293198}]},{"text":"to them last year, and I booked Mhmm. it, and I want I wanted to they said they'll give me the principal, but Yep. I just I just wanna make sure that that's still in place. Okay.","start_word":111,"end_word":147,"intents":[{"intent":"Confirm principal status","confidence_score":0.0014068641}]},{"text":"Anything else you need, though, just give me a call. Thank you, darling.","start_word":248,"end_word":260,"intents":[{"intent":"Receive call from mike","confidence_score":0.00042118994}]}]},"sentiments":{"segments":[{"text":"Hello? Hi, Patsy. It's Veronica. Oh, thanks. I I was I've got you guys on the other line. I got cut off. That's No. why I cut me off. That's okay. I just sorry. Sorry to bother you. I forgot to ask. You guys have got me logged in to you know, how you sit made a suggestion of the accountants to use? Yes. Did Do did you remember that eventually where anywhere? yeah. They I I've got they were supposed to call me. I thought it was the Okay. tenth, but I'm not sure. I just wanted my I don't I I don't know. I Mhmm. I I spoke Okay. to them last year, and I booked Mhmm. it, and I want I wanted to they said they'll give me the principal, but Yep. I just I just wanna make sure that that's still in place. Okay. I can I can get the team to give them a call and triple check for you? Okay. Thank And you. then you're happy with just an email, text of what they Yeah. say? What Yeah. Yeah. Just easy. Just Yeah. as long as it's I wanna make sure that it's booked in and ready to go and, you know, I do Yeah. yeah. It's all Okay. sorted. Perfect. Okay. Perfect. Leave it with me. I will get someone on through checking that for you. Okay.","start_word":0,"end_word":233,"sentiment":"neutral","sentiment_score":0.010078870691359045},{"text":"Great. Thank you Mhmm. so much, Monica. You're the best.","start_word":234,"end_word":243,"sentiment":"positive","sentiment_score":0.46098047494888306},{"text":"No problem, Poppy. Alright. Anything else you need, though, just give me a call.","start_word":244,"end_word":257,"sentiment":"neutral","sentiment_score":0.20193178951740265},{"text":"Thank you, darling.","start_word":258,"end_word":260,"sentiment":"positive","sentiment_score":0.4113679826259613},{"text":"I won't I won't bother you again. But Mhmm. thank No. you That's so much. okay. That's Alright. no problem. Thanks.","start_word":261,"end_word":281,"sentiment":"neutral","sentiment_score":0.11665632575750352},{"text":"Thank you. Thank you.","start_word":282,"end_word":285,"sentiment":"positive","sentiment_score":0.3712378442287445},{"text":"See you. Bye. See you. Bye. Bye, Dakota.","start_word":286,"end_word":293,"sentiment":"neutral","sentiment_score":0.16492493450641632}],"average":{"sentiment":"neutral","sentiment_score":0.0650225049993965}}}}