{"metadata":{"transaction_key":"deprecated","request_id":"01a0a2f9-35d3-7cc2-b92c-d1be7700a7d0","sha256":"fc876200fec151d3ad296cfd9f534c6e61c9ce988eb2efde8e0eb81fbd150ff0","created":"2026-09-15T02:50:37.466Z","duration":5.3999376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":27},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hey. It's David from Financial. Please leave a message, and I'll get back to you. Thank you.","confidence":0.9980469,"words":[{"word":"hey","start":0.64,"end":0.88,"confidence":0.82592773,"punctuated_word":"Hey.","sentiment":"neutral","sentiment_score":0.15597984194755554},{"word":"it's","start":0.88,"end":1.12,"confidence":0.9980469,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.1448661834001541},{"word":"david","start":1.12,"end":1.4399999,"confidence":0.98828125,"punctuated_word":"David","sentiment":"neutral","sentiment_score":0.13143937289714813},{"word":"from","start":1.4399999,"end":1.5999999,"confidence":0.8569336,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.16863149404525757},{"word":"financial","start":1.5999999,"end":2.1,"confidence":0.70336914,"punctuated_word":"Financial.","sentiment":"neutral","sentiment_score":0.09893045574426652},{"word":"please","start":2.6399999,"end":2.8799999,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.07199268043041229},{"word":"leave","start":2.8799999,"end":3.04,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.005748137831687927},{"word":"a","start":3.04,"end":3.1999998,"confidence":0.4885254,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.007176689803600311},{"word":"message","start":3.1999998,"end":3.52,"confidence":0.9663086,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.03844981640577316},{"word":"and","start":3.52,"end":3.6,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.10079126060009004},{"word":"i'll","start":3.6,"end":3.84,"confidence":0.9914551,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.1213456392288208},{"word":"get","start":3.84,"end":4.0,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.02416415512561798},{"word":"back","start":4.0,"end":4.16,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.038216471672058105},{"word":"to","start":4.16,"end":4.24,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.15174733102321625},{"word":"you","start":4.24,"end":4.64,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.17570346593856812},{"word":"thank","start":4.64,"end":4.88,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7773791551589966},{"word":"you","start":4.88,"end":5.38,"confidence":0.99902344,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4415619373321533}],"paragraphs":{"transcript":"\nHey. It's David from Financial. Please leave a message, and I'll get back to you. Thank you.","paragraphs":[{"sentences":[{"text":"Hey.","start":0.64,"end":0.88,"sentiment":"neutral","sentiment_score":0.15597984194755554},{"text":"It's David from Financial.","start":0.88,"end":2.1,"sentiment":"neutral","sentiment_score":0.13596687652170658},{"text":"Please leave a message, and I'll get back to you.","start":2.6399999,"end":4.64,"sentiment":"neutral","sentiment_score":0.07094859927892685},{"text":"Thank you.","start":4.64,"end":5.38,"sentiment":"positive","sentiment_score":0.609470546245575}],"sentiment":"neutral","sentiment_score":0.15460437843028238,"num_words":17,"start":0.64,"end":5.38}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hey. It's David from Financial. Please leave a message, and I'll get back to you. Thank you.","paragraphs":[{"sentences":[{"text":"Hey.","start":0.64,"end":0.88,"sentiment":"neutral","sentiment_score":0.15597984194755554},{"text":"It's David from Financial.","start":0.88,"end":2.1,"sentiment":"neutral","sentiment_score":0.13596687652170658},{"text":"Please leave a message, and I'll get back to you.","start":2.6399999,"end":4.64,"sentiment":"neutral","sentiment_score":0.07094859927892685},{"text":"Thank you.","start":4.64,"end":5.38,"sentiment":"positive","sentiment_score":0.609470546245575}],"sentiment":"neutral","sentiment_score":0.15460437843028238,"channel":1,"num_words":17,"start":0.64,"end":5.38}]},"summary":{"result":"success","short":"Hey. It's David from Financial. Please leave a message, and I'll get back to you. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":15,"end_word":16,"intents":[{"intent":"Request message and request callback","confidence_score":0.000009393298}]}]},"sentiments":{"segments":[{"text":"Hey. It's David from Financial. Please leave a message, and I'll get back to you.","start_word":0,"end_word":14,"sentiment":"neutral","sentiment_score":0.10015183687210084},{"text":"Thank you.","start_word":15,"end_word":16,"sentiment":"positive","sentiment_score":0.7013141512870789}],"average":{"sentiment":"neutral","sentiment_score":0.16694764737729673}}}}