{"metadata":{"transaction_key":"deprecated","request_id":"019f58d4-4ec1-7c82-b7be-d901582d80bd","sha256":"b322c1986159987a098e0137b71d86a4b655952496b5d7b00854c2f14232aa3f","created":"2026-07-13T00:15:37.627Z","duration":8.711938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"If you record your name and reason for calling, I'll see if the person is available.","confidence":0.9995117,"words":[{"word":"if","start":0.16,"end":0.39999998,"confidence":0.76464844,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.06952843070030212},{"word":"you","start":0.39999998,"end":0.48,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.17575199902057648},{"word":"record","start":0.48,"end":0.96,"confidence":1.0,"punctuated_word":"record","sentiment":"neutral","sentiment_score":-0.2088133990764618},{"word":"your","start":0.96,"end":1.12,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.17861229181289673},{"word":"name","start":1.12,"end":1.4399999,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.23522445559501648},{"word":"and","start":1.4399999,"end":1.68,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.18906161189079285},{"word":"reason","start":1.68,"end":1.92,"confidence":0.99902344,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.2935943007469177},{"word":"for","start":1.92,"end":2.1599998,"confidence":0.9951172,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.2533871531486511},{"word":"calling","start":2.1599998,"end":2.56,"confidence":0.9995117,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":-0.22362664341926575},{"word":"i'll","start":2.56,"end":2.8,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.16046471893787384},{"word":"see","start":2.8,"end":3.04,"confidence":0.99609375,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.21781907975673676},{"word":"if","start":3.04,"end":3.1999998,"confidence":0.984375,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.1627456545829773},{"word":"the","start":3.1999998,"end":3.28,"confidence":0.77001953,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.14717838168144226},{"word":"person","start":3.28,"end":3.6,"confidence":0.99609375,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.1907155364751816},{"word":"is","start":3.6,"end":3.84,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.1544961780309677},{"word":"available","start":3.84,"end":4.34,"confidence":1.0,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.15930408239364624}],"paragraphs":{"transcript":"\nIf you record your name and reason for calling, I'll see if the person is available.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if the person is available.","start":0.16,"end":4.34,"sentiment":"neutral","sentiment_score":-0.18877024482935667}],"sentiment":"neutral","sentiment_score":-0.18877024482935667,"num_words":16,"start":0.16,"end":4.34}]}}]}],"paragraphs":{"transcript":"\nChannel 1: If you record your name and reason for calling, I'll see if the person is available.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if the person is available.","start":0.16,"end":4.34,"sentiment":"neutral","sentiment_score":-0.18877024482935667}],"sentiment":"neutral","sentiment_score":-0.18877024482935667,"channel":1,"num_words":16,"start":0.16,"end":4.34}]},"summary":{"result":"success","short":"If you record your name and reason for calling, I'll see if the person is available."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if the person is available.","start_word":1,"end_word":16,"intents":[{"intent":"Record calls","confidence_score":0.061653845},{"intent":"Check availability","confidence_score":0.24264097}]}]},"sentiments":{"segments":[{"text":"If you record your name and reason for calling, I'll see if the person is available.","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":-0.19213713705539703}],"average":{"sentiment":"neutral","sentiment_score":-0.19213712783086867}}}}