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No right now.\n\nAnyway, thank you.","paragraphs":[{"sentences":[{"text":"Who's speaking?","start":0.24,"end":0.98,"sentiment":"neutral","sentiment_score":-0.012229038868099451},{"text":"Hello?","start":2.8799999,"end":3.3799999,"sentiment":"neutral","sentiment_score":-0.005658414680510759},{"text":"Yeah.","start":9.44,"end":9.679999,"sentiment":"neutral","sentiment_score":-0.20082801580429077},{"text":"You have.","start":9.679999,"end":10.0,"sentiment":"neutral","sentiment_score":-0.21150453388690948},{"text":"I'm sorry.","start":10.0,"end":10.4,"sentiment":"neutral","sentiment_score":-0.2904447615146637}],"sentiment":"neutral","sentiment_score":-0.15435538737801835,"num_words":8,"start":0.24,"end":10.4},{"sentences":[{"text":"I've got people with me.","start":10.4,"end":11.78,"sentiment":"neutral","sentiment_score":-0.2263293147087097},{"text":"What's it about?","start":16.335,"end":17.315,"sentiment":"neutral","sentiment_score":-0.03243278587857882},{"text":"No.","start":36.59,"end":36.75,"sentiment":"negative","sentiment_score":-0.5002626180648804},{"text":"I'm not at all.","start":36.75,"end":37.55,"sentiment":"negative","sentiment_score":-0.5661173909902573},{"text":"No right now.","start":37.55,"end":38.27,"sentiment":"negative","sentiment_score":-0.4012232224146525}],"sentiment":"neutral","sentiment_score":-0.324834173778072,"num_words":16,"start":10.4,"end":38.27},{"sentences":[{"text":"Anyway, thank you.","start":38.27,"end":39.176876,"sentiment":"neutral","sentiment_score":0.22671609123547873}],"sentiment":"neutral","sentiment_score":0.22671609123547873,"num_words":3,"start":38.27,"end":39.176876}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Who's speaking? Hello?\n\nChannel 0: Oh, hi, Peter. It's Andrew from Vigilance AI. Have I caught you in a bad time?\n\nChannel 1: Yeah. You have. I'm sorry. I've got people with me.\n\nChannel 0: Oh, I'm well, can can I call you back later, Peter?\n\nChannel 1: What's it about?\n\nChannel 0: Well, we have actually spoken a few months ago. At the time, you were also busy, so I sent you an email with some information about our compliance, Erady AI MDR platform. And, I just wanted to follow-up, Peter, to see if now might be a better time to schedule a quick demo.\n\nChannel 1: No. I'm not at all. No right now. Anyway, thank you.","paragraphs":[{"sentences":[{"text":"Who's speaking?","start":0.24,"end":0.98,"sentiment":"neutral","sentiment_score":-0.012229038868099451},{"text":"Hello?","start":2.8799999,"end":3.3799999,"sentiment":"neutral","sentiment_score":-0.005658414680510759}],"sentiment":"neutral","sentiment_score":-0.010038830805569887,"channel":1,"num_words":3,"start":0.24,"end":3.3799999},{"sentences":[{"text":"Oh, hi, Peter.","start":4.16,"end":5.22,"sentiment":"neutral","sentiment_score":0.012737473472952843},{"text":"It's Andrew from Vigilance AI.","start":5.52,"end":7.52,"sentiment":"neutral","sentiment_score":0.044438242167234424},{"text":"Have I caught you in a bad time?","start":7.52,"end":9.3,"sentiment":"neutral","sentiment_score":-0.32974445074796677}],"sentiment":"neutral","sentiment_score":-0.14859699842054397,"channel":0,"num_words":16,"start":4.16,"end":9.3},{"sentences":[{"text":"Yeah.","start":9.44,"end":9.679999,"sentiment":"neutral","sentiment_score":-0.20082801580429077},{"text":"You have.","start":9.679999,"end":10.0,"sentiment":"neutral","sentiment_score":-0.21150453388690948},{"text":"I'm sorry.","start":10.0,"end":10.4,"sentiment":"neutral","sentiment_score":-0.2904447615146637},{"text":"I've got people with me.","start":10.4,"end":11.78,"sentiment":"neutral","sentiment_score":-0.2263293147087097}],"sentiment":"neutral","sentiment_score":-0.23363731801509857,"channel":1,"num_words":10,"start":9.44,"end":11.78},{"sentences":[{"text":"Oh, I'm well, can can I call you back later, Peter?","start":12.719999,"end":15.78,"sentiment":"neutral","sentiment_score":0.004179587249051441}],"sentiment":"neutral","sentiment_score":0.004179587249051441,"channel":0,"num_words":11,"start":12.719999,"end":15.78},{"sentences":[{"text":"What's it about?","start":16.335,"end":17.315,"sentiment":"neutral","sentiment_score":-0.03243278587857882}],"sentiment":"neutral","sentiment_score":-0.03243278587857882,"channel":1,"num_words":3,"start":16.335,"end":17.315},{"sentences":[{"text":"Well, we have actually spoken a few months ago.","start":18.105,"end":20.765,"sentiment":"neutral","sentiment_score":0.03330945782363415},{"text":"At the time, you were also busy, so I sent you an email with some information about our compliance, Erady AI MDR platform.","start":21.064999,"end":28.765,"sentiment":"neutral","sentiment_score":0.046766044167072876},{"text":"And, I just wanted to follow-up, Peter, to see if now might be a better time to schedule a quick demo.","start":29.58,"end":35.12,"sentiment":"neutral","sentiment_score":0.14185220783665067}],"sentiment":"neutral","sentiment_score":0.0821566132231141,"channel":0,"num_words":53,"start":18.105,"end":35.12},{"sentences":[{"text":"No.","start":36.59,"end":36.75,"sentiment":"negative","sentiment_score":-0.5002626180648804},{"text":"I'm not at all.","start":36.75,"end":37.55,"sentiment":"negative","sentiment_score":-0.5661173909902573},{"text":"No right now.","start":37.55,"end":38.27,"sentiment":"negative","sentiment_score":-0.4012232224146525},{"text":"Anyway, thank you.","start":38.27,"end":39.176876,"sentiment":"neutral","sentiment_score":0.22671609123547873}],"sentiment":"neutral","sentiment_score":-0.2989321432330392,"channel":1,"num_words":11,"start":36.59,"end":39.176876}]},"summary":{"result":"success","short":"An agent fromGenerationance AI, named Andrew, calls Peter to follow up on an email he sent regarding their compliance platform. Andrew explains that he had spoken a few months ago and offers to schedule a demo now, but Peter declines and suggests they talk at a later time."},"intents":{"segments":[{"text":"Well, we have actually spoken a few months ago. At the time, you were also busy, so I sent you an email with some information about our compliance, Erady AI MDR platform. And, I just wanted to follow-up, Peter, to see if now might be a better time to schedule a quick demo.","start_word":43,"end_word":95,"intents":[{"intent":"Schedule demo","confidence_score":0.6849737}]}]},"sentiments":{"segments":[{"text":"Who's speaking? Hello? Oh, hi, Peter. It's Andrew from Vigilance AI.","start_word":0,"end_word":10,"sentiment":"neutral","sentiment_score":0.01853223703801632},{"text":"Have I caught you in a bad time?","start_word":11,"end_word":18,"sentiment":"negative","sentiment_score":-0.33759552240371704},{"text":"Yeah. You have. I'm sorry. I've got people with me. Oh, I'm well, can can I call you back later, Peter? What's it about? Well, we have actually spoken a few months ago. At the time, you were also busy, so I sent you an email with some information about our compliance, Erady AI MDR platform. And, I just wanted to follow-up, Peter, to see if now might be a better time to schedule a quick demo.","start_word":19,"end_word":95,"sentiment":"neutral","sentiment_score":0.017173226922750473},{"text":"No. I'm not at all. No right now.","start_word":96,"end_word":103,"sentiment":"negative","sentiment_score":-0.4975627064704895},{"text":"Anyway, thank you.","start_word":104,"end_word":106,"sentiment":"neutral","sentiment_score":0.23974056541919708}],"average":{"sentiment":"neutral","sentiment_score":-0.03794896674878669}}}}