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hi, Scott. How are you, Scott? This is Andrew from Vigilance AI. Hope I haven't caught you in a bad time. Oh, yes.\n\nScott, I was actually just trying to reach you. Remember we have a demo before? We have it scheduled for you? Vigilance say hi, Scott. Do do you remember?\n\nYeah. So we're we're just trying to reach you and find out what's your current status regarding the demo. If you're available for next week so that we can reschedule and so that we can talk with you again. Mhmm. Oh, yes.\n\nWell, that sounds fair, Scott. You know, we just wanna check out and find out what's your current status in that. But, yeah, I can definitely put it on our calendar to ring you back on August, you said. Right? Gotcha.\n\nWell, I really appreciate your time, Scott. Thank you again. And, well, you have a great day, mate. Take care. You too.\n\nBye bye.","paragraphs":[{"sentences":[{"text":"Oh, hi, Scott.","start":2.72,"end":3.6999998,"sentiment":"neutral","sentiment_score":0.1307367905974388},{"text":"How are you, Scott?","start":3.9199998,"end":5.14,"sentiment":"neutral","sentiment_score":0.283041849732399},{"text":"This is Andrew from Vigilance AI.","start":5.3599997,"end":7.94,"sentiment":"neutral","sentiment_score":0.14797244469324747},{"text":"Hope I haven't caught you in a bad time.","start":8.48,"end":10.58,"sentiment":"neutral","sentiment_score":0.03423035517334938},{"text":"Oh, yes.","start":14.405,"end":15.045,"sentiment":"neutral","sentiment_score":0.028615495190024376}],"sentiment":"neutral","sentiment_score":0.11572985940923293,"num_words":24,"start":2.72,"end":15.045},{"sentences":[{"text":"Scott, I was actually just trying to reach you.","start":15.045,"end":18.105,"sentiment":"neutral","sentiment_score":0.0220918082114723},{"text":"Remember we have a demo before?","start":18.645,"end":20.585,"sentiment":"neutral","sentiment_score":0.036910089353720345},{"text":"We have it scheduled for you?","start":21.285,"end":22.985,"sentiment":"neutral","sentiment_score":0.03512057817230622},{"text":"Vigilance say hi, Scott.","start":28.119999,"end":29.56,"sentiment":"neutral","sentiment_score":-0.009951409185305238},{"text":"Do do you remember?","start":29.56,"end":30.539999,"sentiment":"neutral","sentiment_score":-0.00952256959863007}],"sentiment":"neutral","sentiment_score":0.019072909100816167,"num_words":29,"start":15.045,"end":30.539999},{"sentences":[{"text":"Yeah.","start":33.559998,"end":34.059998,"sentiment":"neutral","sentiment_score":0.04171217232942581},{"text":"So we're we're just trying to reach you and find out what's your current status regarding the demo.","start":34.36,"end":40.915,"sentiment":"neutral","sentiment_score":0.049570589843723506},{"text":"If you're available for next week so that we can reschedule and so that we can talk with you again.","start":40.915,"end":47.495,"sentiment":"neutral","sentiment_score":0.04662475176155567},{"text":"Mhmm.","start":64.73,"end":65.23,"sentiment":"neutral","sentiment_score":-0.013298110105097294},{"text":"Oh, yes.","start":72.635,"end":73.455,"sentiment":"neutral","sentiment_score":0.12064465880393982}],"sentiment":"neutral","sentiment_score":0.04986831029167488,"num_words":42,"start":33.559998,"end":73.455},{"sentences":[{"text":"Well, that sounds fair, Scott.","start":73.595,"end":75.535,"sentiment":"neutral","sentiment_score":0.2489873766899109},{"text":"You know, we just wanna check out and find out what's your current status in that.","start":75.675,"end":80.01,"sentiment":"neutral","sentiment_score":0.14348632423207164},{"text":"But, yeah, I can definitely put it on our calendar to ring you back on August, you said.","start":80.170006,"end":85.85,"sentiment":"neutral","sentiment_score":0.25218050595786834},{"text":"Right?","start":85.85,"end":86.35,"sentiment":"neutral","sentiment_score":0.11052411794662476},{"text":"Gotcha.","start":91.29,"end":91.79,"sentiment":"neutral","sentiment_score":0.15453873574733734}],"sentiment":"neutral","sentiment_score":0.20353731785605594,"num_words":41,"start":73.595,"end":91.79},{"sentences":[{"text":"Well, I really appreciate your time, Scott.","start":92.52694,"end":94.70694,"sentiment":"positive","sentiment_score":0.5712222456932068},{"text":"Thank you again.","start":95.326935,"end":96.30694,"sentiment":"positive","sentiment_score":0.623674194018046},{"text":"And, well, you have a great day, mate.","start":96.366936,"end":98.20694,"sentiment":"positive","sentiment_score":0.6521924138069153},{"text":"Take care.","start":98.20694,"end":98.94694,"sentiment":"positive","sentiment_score":0.4586774557828903},{"text":"You too.","start":101.24694,"end":101.72694,"sentiment":"neutral","sentiment_score":0.13424617052078247}],"sentiment":"positive","sentiment_score":0.5578620393167842,"num_words":22,"start":92.52694,"end":101.72694},{"sentences":[{"text":"Bye bye.","start":101.72694,"end":102.466934,"sentiment":"neutral","sentiment_score":0.11381319910287857}],"sentiment":"neutral","sentiment_score":0.11381319910287857,"num_words":2,"start":101.72694,"end":102.466934}]}}]},{"alternatives":[{"transcript":"Hello. 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Scott speaking. Oh. No. I've got a minute.\n\nWhich company are you from? Sorry. Yes. No. I recall I recall Vigilance.\n\nYes. Yeah. Look. I'm really not in a position with the projects that are going on to to dive into anything new that isn't a short term priority. But I'll be pretty happy to have a look probably next month in August, maybe around mid August.\n\nAnd that'll give me a better better frame of reference and hopefully have a few of these current projects closed off by then. So it's there. Yeah. Got till August. 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Scott speaking.\n\nChannel 0: Oh, hi, Scott.\n\nChannel 1: Oh.\n\nChannel 0: How are you, Scott? This is Andrew from Vigilance AI. Hope I haven't caught you in a bad time.\n\nChannel 1: No. I've got a minute.\n\nChannel 0: Oh, yes. Scott, I was actually just trying to reach you. Remember we have a demo before? We have it scheduled for you?\n\nChannel 1: Which company are you from? Sorry.\n\nChannel 0: Vigilance say hi, Scott. Do do you\n\nChannel 1: Yes.\n\nChannel 0: remember?\n\nChannel 1: No. I recall I recall Vigilance. Yes.\n\nChannel 0: Yeah. So we're we're just trying to reach you and find out what's your current status regarding the demo. If you're available for next week so that we can reschedule and so that we can talk with you again.\n\nChannel 1: Yeah. Look. I'm really not in a position with the projects that are going on to to dive into anything new that isn't a short term priority. But I'll be pretty happy to have a look probably next month in August, maybe around mid August. And that'll give me a\n\nChannel 0: Mhmm.\n\nChannel 1: better better frame of reference and hopefully have a few of these current projects closed off by then. So it's there.\n\nChannel 0: Oh, yes. Well, that sounds fair, Scott. You know, we just wanna check out and find out what's your current status in that. But, yeah, I can definitely put it on our calendar to ring you back on August, you said. Right?\n\nChannel 1: Yeah. Got till August.\n\nChannel 0: Gotcha. Well, I really appreciate your time, Scott. Thank you again. And, well, you have a great day, mate. Take care.\n\nChannel 1: That's a letter.\n\nChannel 0: You too. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.64,"end":1.04,"sentiment":"neutral","sentiment_score":0.023606065660715103},{"text":"Scott speaking.","start":1.04,"end":1.9399999,"sentiment":"neutral","sentiment_score":0.018217419274151325}],"sentiment":"neutral","sentiment_score":0.020013634736339252,"channel":1,"num_words":3,"start":0.64,"end":1.9399999},{"sentences":[{"text":"Oh, hi, Scott.","start":2.72,"end":3.6999998,"sentiment":"neutral","sentiment_score":0.1307367905974388}],"sentiment":"neutral","sentiment_score":0.1307367905974388,"channel":0,"num_words":3,"start":2.72,"end":3.6999998},{"sentences":[{"text":"Oh.","start":3.28,"end":3.78,"sentiment":"neutral","sentiment_score":0.23661309480667111}],"sentiment":"neutral","sentiment_score":0.23661309480667111,"channel":1,"num_words":1,"start":3.28,"end":3.78},{"sentences":[{"text":"How are you, Scott?","start":3.9199998,"end":5.14,"sentiment":"neutral","sentiment_score":0.283041849732399},{"text":"This is Andrew from Vigilance AI.","start":5.3599997,"end":7.94,"sentiment":"neutral","sentiment_score":0.14797244469324747},{"text":"Hope I haven't caught you in a bad time.","start":8.48,"end":10.58,"sentiment":"neutral","sentiment_score":0.03423035517334938}],"sentiment":"neutral","sentiment_score":0.12253027703416974,"channel":0,"num_words":19,"start":3.9199998,"end":10.58},{"sentences":[{"text":"No.","start":12.32,"end":12.48,"sentiment":"neutral","sentiment_score":-0.10832053422927856},{"text":"I've got a minute.","start":12.48,"end":13.38,"sentiment":"neutral","sentiment_score":-0.07511401548981667}],"sentiment":"neutral","sentiment_score":-0.08175531923770904,"channel":1,"num_words":5,"start":12.32,"end":13.38},{"sentences":[{"text":"Oh, yes.","start":14.405,"end":15.045,"sentiment":"neutral","sentiment_score":0.028615495190024376},{"text":"Scott, I was actually just trying to reach you.","start":15.045,"end":18.105,"sentiment":"neutral","sentiment_score":0.0220918082114723},{"text":"Remember we have a demo before?","start":18.645,"end":20.585,"sentiment":"neutral","sentiment_score":0.036910089353720345},{"text":"We have it scheduled for you?","start":21.285,"end":22.985,"sentiment":"neutral","sentiment_score":0.03512057817230622}],"sentiment":"neutral","sentiment_score":0.029923533453889515,"channel":0,"num_words":23,"start":14.405,"end":22.985},{"sentences":[{"text":"Which company are you from?","start":25.665,"end":26.705,"sentiment":"neutral","sentiment_score":0.0026963906362652778},{"text":"Sorry.","start":26.705,"end":27.205,"sentiment":"neutral","sentiment_score":-0.039421446621418}],"sentiment":"neutral","sentiment_score":-0.004323248906681935,"channel":1,"num_words":6,"start":25.665,"end":27.205},{"sentences":[{"text":"Vigilance say hi, Scott.","start":28.119999,"end":29.56,"sentiment":"neutral","sentiment_score":-0.009951409185305238},{"text":"Do do you","start":29.56,"end":30.039999,"sentiment":"neutral","sentiment_score":-0.009655884156624476}],"sentiment":"neutral","sentiment_score":-0.009824755601584911,"channel":0,"num_words":7,"start":28.119999,"end":30.039999},{"sentences":[{"text":"Yes.","start":30.039999,"end":30.359999,"sentiment":"neutral","sentiment_score":0.003352278843522072}],"sentiment":"neutral","sentiment_score":0.003352278843522072,"channel":1,"num_words":1,"start":30.039999,"end":30.359999},{"sentences":[{"text":"remember?","start":30.039999,"end":30.539999,"sentiment":"neutral","sentiment_score":-0.009122625924646854}],"sentiment":"neutral","sentiment_score":-0.009122625924646854,"channel":0,"num_words":1,"start":30.039999,"end":30.539999},{"sentences":[{"text":"No.","start":30.359999,"end":30.599998,"sentiment":"neutral","sentiment_score":-0.05086936429142952},{"text":"I recall I recall Vigilance.","start":30.599998,"end":32.14,"sentiment":"neutral","sentiment_score":-0.027735256403684617},{"text":"Yes.","start":32.2,"end":32.7,"sentiment":"neutral","sentiment_score":0.030040815472602844}],"sentiment":"neutral","sentiment_score":-0.022786404405321394,"channel":1,"num_words":7,"start":30.359999,"end":32.7},{"sentences":[{"text":"Yeah.","start":33.559998,"end":34.059998,"sentiment":"neutral","sentiment_score":0.04171217232942581},{"text":"So we're we're just trying to reach you and find out what's your current status regarding the demo.","start":34.36,"end":40.915,"sentiment":"neutral","sentiment_score":0.049570589843723506},{"text":"If you're available for next week so that we can reschedule and so that we can talk with you again.","start":40.915,"end":47.495,"sentiment":"neutral","sentiment_score":0.04662475176155567}],"sentiment":"neutral","sentiment_score":0.04785840576275801,"channel":0,"num_words":39,"start":33.559998,"end":47.495},{"sentences":[{"text":"Yeah.","start":50.335,"end":50.655003,"sentiment":"neutral","sentiment_score":0.006212107837200165},{"text":"Look.","start":50.655003,"end":50.895,"sentiment":"neutral","sentiment_score":-0.016022546216845512},{"text":"I'm really not in a position with the projects that are going on to to dive into anything new that isn't a short term priority.","start":50.895,"end":57.315002,"sentiment":"neutral","sentiment_score":-0.16707519829273224},{"text":"But I'll be pretty happy to have a look probably next month in August, maybe around mid August.","start":57.935,"end":62.89,"sentiment":"neutral","sentiment_score":0.13169336691498756},{"text":"And that'll give me a","start":63.909996,"end":64.79,"sentiment":"neutral","sentiment_score":0.04199502915143967}],"sentiment":"neutral","sentiment_score":-0.032124692909419536,"channel":1,"num_words":50,"start":50.335,"end":64.79},{"sentences":[{"text":"Mhmm.","start":64.73,"end":65.23,"sentiment":"neutral","sentiment_score":-0.013298110105097294}],"sentiment":"neutral","sentiment_score":-0.013298110105097294,"channel":0,"num_words":1,"start":64.73,"end":65.23},{"sentences":[{"text":"better better frame of reference and hopefully have a few of these current projects closed off by then.","start":64.79,"end":69.93,"sentiment":"neutral","sentiment_score":0.004013322500718964},{"text":"So it's there.","start":70.229996,"end":71.049995,"sentiment":"neutral","sentiment_score":-0.008986800288160643}],"sentiment":"neutral","sentiment_score":0.002156162102307592,"channel":1,"num_words":21,"start":64.79,"end":71.049995},{"sentences":[{"text":"Oh, yes.","start":72.635,"end":73.455,"sentiment":"neutral","sentiment_score":0.12064465880393982},{"text":"Well, that sounds fair, Scott.","start":73.595,"end":75.535,"sentiment":"neutral","sentiment_score":0.2489873766899109},{"text":"You know, we just wanna check out and find out what's your current status in that.","start":75.675,"end":80.01,"sentiment":"neutral","sentiment_score":0.14348632423207164},{"text":"But, yeah, I can definitely put it on our calendar to ring you back on August, you said.","start":80.170006,"end":85.85,"sentiment":"neutral","sentiment_score":0.25218050595786834},{"text":"Right?","start":85.85,"end":86.35,"sentiment":"neutral","sentiment_score":0.11052411794662476}],"sentiment":"neutral","sentiment_score":0.20075668128473417,"channel":0,"num_words":42,"start":72.635,"end":86.35},{"sentences":[{"text":"Yeah.","start":88.61,"end":89.090004,"sentiment":"neutral","sentiment_score":0.060491859912872314},{"text":"Got till August.","start":89.090004,"end":90.07,"sentiment":"neutral","sentiment_score":0.058423854410648346}],"sentiment":"neutral","sentiment_score":0.05894085578620434,"channel":1,"num_words":4,"start":88.61,"end":90.07},{"sentences":[{"text":"Gotcha.","start":91.29,"end":91.79,"sentiment":"neutral","sentiment_score":0.15453873574733734},{"text":"Well, I really appreciate your time, Scott.","start":92.52694,"end":94.70694,"sentiment":"positive","sentiment_score":0.5712222456932068},{"text":"Thank you again.","start":95.326935,"end":96.30694,"sentiment":"positive","sentiment_score":0.623674194018046},{"text":"And, well, you have a great day, mate.","start":96.366936,"end":98.20694,"sentiment":"positive","sentiment_score":0.6521924138069153},{"text":"Take care.","start":98.20694,"end":98.94694,"sentiment":"positive","sentiment_score":0.4586774557828903}],"sentiment":"positive","sentiment_score":0.5790005361750012,"channel":0,"num_words":21,"start":91.29,"end":98.94694},{"sentences":[{"text":"That's a letter.","start":99.25,"end":100.15,"sentiment":"neutral","sentiment_score":0.17633273204167685}],"sentiment":"neutral","sentiment_score":0.17633273204167685,"channel":1,"num_words":3,"start":99.25,"end":100.15},{"sentences":[{"text":"You too.","start":101.24694,"end":101.72694,"sentiment":"neutral","sentiment_score":0.13424617052078247},{"text":"Bye bye.","start":101.72694,"end":102.466934,"sentiment":"neutral","sentiment_score":0.11381319910287857}],"sentiment":"neutral","sentiment_score":0.12402968481183052,"channel":0,"num_words":4,"start":101.24694,"end":102.466934}]},"summary":{"result":"success","short":"An agent fromLiveance AI called a customer named Scott to schedule a demo and ask about his current status of projects. The agent suggests scheduling for the following week and promises to call back in August to discuss further. The call ends with the agent thanking Scott and wishing him a good day."},"intents":{"segments":[{"text":"So we're we're just trying to reach you and find out what's your current status regarding the demo. If you're available for next week so that we can reschedule and so that we can talk with you again. Yeah. Look.","start_word":77,"end_word":116,"intents":[{"intent":"Discuss demo status","confidence_score":0.0006084373}]}]},"sentiments":{"segments":[{"text":"Hello. Scott speaking. Oh, hi, Scott. Oh. How are you, Scott? This is Andrew from Vigilance AI. Hope I haven't caught you in a bad time. No. I've got a minute. Oh, yes. Scott, I was actually just trying to reach you. Remember we have a demo before? We have it scheduled for you? Which company are you from? Sorry. Vigilance say hi, Scott. Do do you remember? Yes. No. I recall I recall Vigilance. Yes. Yeah. So we're we're just trying to reach you and find out what's your current status regarding the demo. If you're available for next week so that we can reschedule and so that we can talk with you again. Yeah. Look. I'm really not in a position with the projects that are going on to to dive into anything new that isn't a short term priority. But I'll be pretty happy to have a look probably next month in August, maybe around mid August. And that'll give me a Mhmm. better better frame of reference and hopefully have a few of these current projects closed off by then. So it's there. Oh, yes. Well, that sounds fair, Scott. You know, we just wanna check out and find out what's your current status in that. But, yeah, I can definitely put it on our calendar to ring you back on August, you said. Right? Yeah. Got till August. Gotcha.","start_word":0,"end_word":233,"sentiment":"neutral","sentiment_score":0.05084793269634247},{"text":"Well, I really appreciate your time, Scott. Thank you again. And, well, you have a great day, mate. Take care.","start_word":234,"end_word":253,"sentiment":"positive","sentiment_score":0.598339319229126},{"text":"That's a letter. You too. Bye bye.","start_word":254,"end_word":260,"sentiment":"neutral","sentiment_score":0.1537860631942749}],"average":{"sentiment":"neutral","sentiment_score":0.09919337379714528}}}}