{"metadata":{"transaction_key":"deprecated","request_id":"019f5e2d-ceff-7eb2-a076-c33888734ede","sha256":"4b666995b37a8052b48998b3b48e91747fb55b06b0e1458cccee63cc04c048e3","created":"2026-07-14T01:11:28.933Z","duration":6.7679377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":23},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Oh, no one is available to take your call at this time. Please leave a message after the tone.","confidence":1.0,"words":[{"word":"oh","start":0.32,"end":0.79999995,"confidence":0.6508789,"punctuated_word":"Oh,","sentiment":"negative","sentiment_score":-0.7927531003952026},{"word":"no","start":0.79999995,"end":0.96,"confidence":1.0,"punctuated_word":"no","sentiment":"negative","sentiment_score":-0.8489187359809875},{"word":"one","start":0.96,"end":1.1999999,"confidence":1.0,"punctuated_word":"one","sentiment":"negative","sentiment_score":-0.8597543835639954},{"word":"is","start":1.1999999,"end":1.36,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8608369827270508},{"word":"available","start":1.36,"end":1.8399999,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.8526322841644287},{"word":"to","start":1.8399999,"end":2.08,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.904735803604126},{"word":"take","start":2.08,"end":2.24,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.9113193154335022},{"word":"your","start":2.24,"end":2.3999999,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.9257236123085022},{"word":"call","start":2.3999999,"end":2.6399999,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.8839221000671387},{"word":"at","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.8843854069709778},{"word":"this","start":2.8,"end":3.04,"confidence":1.0,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.8812517523765564},{"word":"time","start":3.04,"end":3.4399998,"confidence":0.99853516,"punctuated_word":"time.","sentiment":"negative","sentiment_score":-0.8347839117050171},{"word":"please","start":3.4399998,"end":3.84,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.548638641834259},{"word":"leave","start":3.84,"end":4.08,"confidence":0.9970703,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5251174569129944},{"word":"a","start":4.08,"end":4.16,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.528172492980957},{"word":"message","start":4.16,"end":4.64,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5231385827064514},{"word":"after","start":4.64,"end":4.96,"confidence":0.99902344,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.3741609752178192},{"word":"the","start":4.96,"end":5.12,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.46931716799736023},{"word":"tone","start":5.12,"end":5.62,"confidence":1.0,"punctuated_word":"tone.","sentiment":"negative","sentiment_score":-0.3511695861816406}],"paragraphs":{"transcript":"\nOh, no one is available to take your call at this time. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"Oh, no one is available to take your call at this time.","start":0.32,"end":3.4399998,"sentiment":"negative","sentiment_score":-0.8700847824414571},{"text":"Please leave a message after the tone.","start":3.4399998,"end":5.62,"sentiment":"negative","sentiment_score":-0.4742449862616403}],"sentiment":"negative","sentiment_score":-0.7242490680594194,"num_words":19,"start":0.32,"end":5.62}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Oh, no one is available to take your call at this time. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"Oh, no one is available to take your call at this time.","start":0.32,"end":3.4399998,"sentiment":"negative","sentiment_score":-0.8700847824414571},{"text":"Please leave a message after the tone.","start":3.4399998,"end":5.62,"sentiment":"negative","sentiment_score":-0.4742449862616403}],"sentiment":"negative","sentiment_score":-0.7242490680594194,"channel":1,"num_words":19,"start":0.32,"end":5.62}]},"summary":{"result":"success","short":"Oh, no one is available to take your call at this time. Please leave a message after the tone."},"intents":{"segments":[{"text":"Please leave a message after the tone.","start_word":12,"end_word":18,"intents":[{"intent":"Leave message","confidence_score":0.88604456}]}]},"sentiments":{"segments":[{"text":"Oh, no one is available to take your call at this time. Please leave a message after the tone.","start_word":0,"end_word":18,"sentiment":"negative","sentiment_score":-0.7218390107154846}],"average":{"sentiment":"negative","sentiment_score":-0.7218389925749406}}}}