{"metadata":{"transaction_key":"deprecated","request_id":"019fc9db-716e-7aa0-bb3c-fb7697f10b79","sha256":"59870abc45fbc0e7a21d21ac984c7deaad05e80d6b5118c8836d180661a95dd8","created":"2026-08-03T23:00:30.504Z","duration":9.575937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":34,"output_tokens":34},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":34,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You've reached Tony Camprotti's voice mail. Please leave a name and number, and I'll call you back as soon as I can.","confidence":0.9980469,"words":[{"word":"you've","start":0.56,"end":0.79999995,"confidence":0.99609375,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.2127336710691452},{"word":"reached","start":0.79999995,"end":1.12,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.24179038405418396},{"word":"tony","start":1.12,"end":1.36,"confidence":0.38330078,"punctuated_word":"Tony","sentiment":"neutral","sentiment_score":-0.11276572942733765},{"word":"camprotti's","start":1.36,"end":1.86,"confidence":0.49420166,"punctuated_word":"Camprotti's","sentiment":"neutral","sentiment_score":-0.2305500954389572},{"word":"voice","start":2.0,"end":2.24,"confidence":0.9199219,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":-0.2165036499500275},{"word":"mail","start":2.24,"end":2.56,"confidence":0.99902344,"punctuated_word":"mail.","sentiment":"neutral","sentiment_score":-0.28929823637008667},{"word":"please","start":2.56,"end":2.8799999,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.41860461235046387},{"word":"leave","start":2.8799999,"end":3.04,"confidence":0.9980469,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.35108619928359985},{"word":"a","start":3.04,"end":3.1999998,"confidence":0.5239258,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.30192872881889343},{"word":"name","start":3.1999998,"end":3.4399998,"confidence":0.99902344,"punctuated_word":"name","sentiment":"negative","sentiment_score":-0.4050100445747375},{"word":"and","start":3.4399998,"end":3.52,"confidence":0.9951172,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.3631611168384552},{"word":"number","start":3.52,"end":3.9199998,"confidence":0.9194336,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":-0.3039233386516571},{"word":"and","start":3.9199998,"end":4.08,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.32484835386276245},{"word":"i'll","start":4.08,"end":4.24,"confidence":0.9970703,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.30493804812431335},{"word":"call","start":4.24,"end":4.48,"confidence":0.99902344,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.4217880070209503},{"word":"you","start":4.48,"end":4.64,"confidence":0.9970703,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.42387908697128296},{"word":"back","start":4.64,"end":4.7999997,"confidence":1.0,"punctuated_word":"back","sentiment":"negative","sentiment_score":-0.3786013126373291},{"word":"as","start":4.7999997,"end":4.96,"confidence":0.9970703,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.3902422487735748},{"word":"soon","start":4.96,"end":5.2,"confidence":1.0,"punctuated_word":"soon","sentiment":"negative","sentiment_score":-0.4420700073242187},{"word":"as","start":5.2,"end":5.2799997,"confidence":0.9980469,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.2986832857131958},{"word":"i","start":5.2799997,"end":5.44,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.22901871800422668},{"word":"can","start":5.44,"end":5.94,"confidence":0.9995117,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":-0.1929087340831757}],"paragraphs":{"transcript":"\nYou've reached Tony Camprotti's voice mail. Please leave a name and number, and I'll call you back as soon as I can.","paragraphs":[{"sentences":[{"text":"You've reached Tony Camprotti's voice mail.","start":0.56,"end":2.56,"sentiment":"neutral","sentiment_score":-0.2172736277182897},{"text":"Please leave a name and number, and I'll call you back as soon as I can.","start":2.56,"end":5.94,"sentiment":"negative","sentiment_score":-0.3469182401895523}],"sentiment":"neutral","sentiment_score":-0.3115606186064807,"num_words":22,"start":0.56,"end":5.94}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You've reached Tony Camprotti's voice mail. Please leave a name and number, and I'll call you back as soon as I can.","paragraphs":[{"sentences":[{"text":"You've reached Tony Camprotti's voice mail.","start":0.56,"end":2.56,"sentiment":"neutral","sentiment_score":-0.2172736277182897},{"text":"Please leave a name and number, and I'll call you back as soon as I can.","start":2.56,"end":5.94,"sentiment":"negative","sentiment_score":-0.3469182401895523}],"sentiment":"neutral","sentiment_score":-0.3115606186064807,"channel":1,"num_words":22,"start":0.56,"end":5.94}]},"summary":{"result":"success","short":"You've reached Tony Camprotti's voice mail. Please leave a name and number, and I'll call you back as soon as I can."},"intents":{"segments":[{"text":"Please leave a name and number, and I'll call you back as soon as I can.","start_word":6,"end_word":21,"intents":[{"intent":"Leave voicemail","confidence_score":0.1483157},{"intent":"Call back","confidence_score":0.8918929}]}]},"sentiments":{"segments":[{"text":"You've reached Tony Camprotti's voice mail.","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":-0.22620061039924624},{"text":"Please leave a name and number, and I'll call you back as soon as I can.","start_word":6,"end_word":21,"sentiment":"negative","sentiment_score":-0.3401651978492737}],"average":{"sentiment":"neutral","sentiment_score":-0.29659052456126495}}}}